Operations consultant jobs in Hendersonville, TN - 126 jobs

MAJOR ROLES & RESPONSIBILITIES: Performs required count of all Warehouse Goods to ensure optimal inventory levels Prepares and runs all Daily Reports and files them appropriately Identifies trends and processes impacting Inventory Control and communicates to warehouse management while making recommendations for process improvements Look for missing products in storage locations by inventory transaction history through system Research and resolves all discovered inventory discrepancies and notifies warehouse management when a resolution is not available Supports a variety of tasks such as sorting specific inventories for projects and monitors service levels and breaks down deals. Communicate with stakeholders to handle inventories between warehouse and other departments Performs other tasks as determined and assigned by Warehouse Management REQUIREMENTS: Strong communication skills Ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment Excellent problem solving and analytical skills HOURS Monday to Friday, 6:45 AM - 5:30 PM CST

We are seeking a detail-oriented and analytical professional to join our Customs & Trade Operations team, with a specialized focus on metals compliance-particularly steel, aluminum, and copper. This role will support import/export operations and compliance activities, with a strong emphasis on reviewing Bills of Materials (BOMs) and ensuring accurate metal weight declarations for finished goods. The ideal candidate will have a background in project management, procurement collaboration, and tariff classification, along with experience in import/export documentation and systems. Must Have Skills: Bachelor's degree in Supply Chain, Business Operations, Engineering, or related field-or equivalent experience. Strong understanding of metals (steel, aluminum, copper) in manufacturing or trade environments. Experience with BOM analysis and collaboration with procurement or engineering teams. Familiarity with import/export regulations, tariff classification, and customs documentation. Project management experience preferred (formal or informal). Proficiency in ACE or other customs-related systems. Strong analytical, organizational, and communication skills. Proficient in MS Office and ERP systems. Key Responsibilities: Analyze Bills of Materials to verify correct metal weights (steel, aluminum, copper) for finished products. Collaborate with procurement and internal engineering teams to ensure accurate material data and compliance with trade regulations. Support import/export operations, including documentation review, customs clearance, and broker coordination. Assist in auditing customs brokers and resolving discrepancies in declarations and duties. Maintain records and prepare reports related to import/export activities and metal compliance. Provide support during internal and external audits. Manage small-scale projects related to trade operations and compliance improvements. Skills & Qualifications: Bachelor's degree in Supply Chain, Business Operations, Engineering, or related field-or equivalent experience. Strong understanding of metals (steel, aluminum, copper) in manufacturing or trade environments. Experience with BOM analysis and collaboration with procurement or engineering teams. Familiarity with import/export regulations, tariff classification, and customs documentation. Project management experience preferred (formal or informal). Proficiency in ACE or other customs-related systems. Strong analytical, organizational, and communication skills. Self-starter with a sense of urgency and ability to manage multiple priorities. Proficient in MS Office and ERP systems.

Your Opportunity as an Operations Engineering Intern As an intern within Operations, you will work with operating technicians and salaried employees to collect data and learn the manufacturing process to create process improvement opportunities, complete and manage projects, and effectively document and communicate results. Location: Scottsville, KY Work Arrangements: On-site, 100% in-person expectation In this role you will: Work closely with manufacturing technicians on the plant floor to develop process improvement areas and understand manufacturing processes Coordinate activities of contractors, hourly technicians, and other resources Prepare standard reports and documentation to communicate results Manage projects holistically from scope development, capital appropriation, implementation, commissioning, and verification Collect, analyze, and utilize data to execute improvements while interfacing with salaried employees and technicians to deliver effective initiatives What we are looking for: A rising junior or senior standing in school with requisite educational experience in engineering - Mechanical, Electrical, Chemical, or Industrial engineering is preferred. A well-rounded skill set including the ability to define problems, collect data, establish facts, and draw valid conclusions Must be able to work in both an office and plant environment and comply with all safety procedures A passion to help in our Inclusion, Diversity & Equity journey - working toward a thriving community where everyone feels mutual respect, a sense of belonging and can express their whole selves Why Choose the J.M. Smucker Company's Internship Program? Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to: Learn: Unlock your potential in a collaborative and supportive environment where you are treated like a true peer and challenged to be your best. Grow: Benefit from hands-on training with a dedicated mentor and connect with peers and leaders throughout the company. Lead: Contribute to high-profile projects that support our Company's growing categories like snacks, coffee and pet food. Additional Perks: Along with engaging work, we offer a variety of benefits to ensure your internship is both rewarding and memorable. These include: Unique opportunities to network and interact with company leadership Customized professional development sessions Networking events and social outings with fellow interns A competitive compensation package, including paid corporate holidays Compensation range: $22 - $27/hr **Actual hourly rate is determined based upon the year of college that will be completed at the start of the internship* Employee discounts at our Company Store A housing stipend for interns relocating for the program Experience an internship where you can learn, grow, and lead - all while being part of something special at Smucker. Learn more about working at Smucker: Our Internship Program Our Thriving Together Philosophy Supporting All Impacted by Our Business Our Continued Progress on Inclusion, Diversity and Equity Follow us on LinkedIn

Hybrid requirement: Onsite in Franklin, WI Monday, Tuesday, and Wednesday Develop, identify, analyze, and improve existing business processes to improve product/service quality, increase efficiencies, reduce costs or waste, decrease errors or delays, and increase customer satisfaction. Gather business requirements and develop process maps and gap analysis to identify, recommend, and independently implement opportunities for improvement to meet business goals and objectives. Deliver superior business performance by relentlessly pursuing process excellence on behalf of our employees, field, and clients. Architect experiences using business process management to design, analyze, implement, and control processes. Primary Duties & Responsibilities Drive Business Performance * Measure, analyze, and evaluate existing processes, collect data to identify root causes, perform cost benefit analysis, and identify improvement opportunities. * Identify, implement, and maintain an effective process measurement system and define data collection plans (what data is, where it comes from) for each measure. * Conduct current state process interviews and subject matter expert job shadows. * Document processes according to Business Process Mapping standards. * Develop, recommend, and independently implement solutions for process improvement, system enhancement, and operations efficiency that are aligned with business priorities. * Develop, recommend, and independently implement methods to monitor and control redesigned processes and identify when processes begin degrading. * Design, guide, and promote process architecture that aligns with business priorities. * Promote and share best practices on process improvement activities across the organization. * Research process improvement tools, techniques, and technology to determine potential impact and opportunities to provide additional value to the organization. * Use documented processes to write detailed procedures that guide the user through the transaction * Demonstrate highly empathetic, customer-centric service while aiding others in their learning and execution of transformational activities. Customer may include the field. * Guide improvement initiatives and mindsets for business partners with solid emotional intelligence and political acumen. * Collaborate with business leaders, technology, and other stakeholders to connect process architecture roadmap with operational decisions. * Recognize opportunities to connect processes across journeys Subject Matter Expertise * Provide subject matter expertise in process improvement to product, operations, and/or technology teams in collaboration with other disciplines. Leadership * Coordinate and facilitate cross-functional project teams. * Build commitment and understanding required to accomplish the improvement goals for the organization. * Lead others through ambiguity with confidence and engagement. Talent Development * Proactively coach, develop, and train leaders and staff on principles, behaviors, methods, and tools to promote and sustain cultural transformation. * Mentor others with less experience to grow their capabilities, knowledge, and skills. Qualifications * Bachelor's degree or an equivalent. * Minimum of 5 years of project management, manager, team lead, or business consultant experience in technology and/or business functions. * Minimum Lean or Six Sigma Black Belt Certification (Lean or Six Sigma Master Black Belt experience preferred) * Ability to communicate at various levels of the organization to increase engagement and understanding of process improvement processes, goals and benefits. * Strong project management skills with the ability to lead or manage highly complex projects involving multiple stakeholders, process improvements, communications and difficult change management. * Superior oral and written communications skills with the proven ability to build relationships and successfully negotiate issues with the home office and field. * Demonstrated high level of organization and follow through with the ability to effectively identify and independently establish priorities and meet deadlines on multiple assignments with high quality results. * Demonstrated experience with utilizing various systems to collect and analyze data. * Previous Facilitator and Coaching experiences where problem solving, process development, and/or behavior change methods and tools have been demonstrated. #LI-Hybrid Compensation Range: Pay Range - Start: $76,650.00 Pay Range - End: $142,350.00 Geographic Specific Pay Structure: Structure 110: $84,350.00 USD - $156,650.00 USD Structure 115: $88,130.00 USD - $163,670.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

The Branch Operations Intern will support specific operations functions, such as conducting time studies, scheduling, Lean process optimization, health and safety, or others as needed in a particular branch. The Branch Operations intern is responsible for collaborating with other branch operations staff to complete various related tasks and projects. This internship will report directly to the Operations Manager and perform other operational support duties as assigned. This position will be onsite at our facility in Murfreesboro, TN. Job Responsibilities * Working closely with the Operations manager or assigned staff member and completing all allocated tasks. * Administering data and/or systems to ensure successful operations within a specific function of the branch * Assisting the branch researching and conducting time studies for individual part numbers * Liaising with warehouse staff and management, materials management (purchasing) and account management (sales) to ensure effective and smooth operations in the branch * Updating documents and operational records * Identifying potential weaknesses and offering improvement suggestions * Keeping a log of everything learned and delivering presentations to staff and other stakeholders * Other duties as assigned Minimum Requirements * Pursuit of a degree in Supply Chain Management, Marketing, Business, Communications or similar * Strong self-motivation * Ability to work alone or as part of a team * Ability to remain calm in fast-paced environments * Superb interpersonal skills * A professional appearance * Currently enrolled rising junior or senior (during internship program) and in good academic standing in an accredited college or university

Your Opportunity as an Operations Engineering Intern As an intern within Operations, you will work with operating technicians and salaried employees to collect data and learn the manufacturing process to create process improvement opportunities, complete and manage projects, and effectively document and communicate results. Location: Scottsville, KY Work Arrangements: On-site, 100% in-person expectation In this role you will: * Work closely with manufacturing technicians on the plant floor to develop process improvement areas and understand manufacturing processes * Coordinate activities of contractors, hourly technicians, and other resources * Prepare standard reports and documentation to communicate results * Manage projects holistically from scope development, capital appropriation, implementation, commissioning, and verification * Collect, analyze, and utilize data to execute improvements while interfacing with salaried employees and technicians to deliver effective initiatives What we are looking for: * A rising junior or senior standing in school with requisite educational experience in engineering - Mechanical, Electrical, Chemical, or Industrial engineering is preferred. * A well-rounded skill set including the ability to define problems, collect data, establish facts, and draw valid conclusions * Must be able to work in both an office and plant environment and comply with all safety procedures * A passion to help in our Inclusion, Diversity & Equity journey - working toward a thriving community where everyone feels mutual respect, a sense of belonging and can express their whole selves Why Choose the J.M. Smucker Company's Internship Program? Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to: * Learn: Unlock your potential in a collaborative and supportive environment where you are treated like a true peer and challenged to be your best. * Grow: Benefit from hands-on training with a dedicated mentor and connect with peers and leaders throughout the company. * Lead: Contribute to high-profile projects that support our Company's growing categories like snacks, coffee and pet food. Additional Perks: Along with engaging work, we offer a variety of benefits to ensure your internship is both rewarding and memorable. These include: * Unique opportunities to network and interact with company leadership * Customized professional development sessions * Networking events and social outings with fellow interns * A competitive compensation package, including paid corporate holidays * Compensation range: $22 - $27/hr Actual hourly rate is determined based upon the year of college that will be completed at the start of the internship* * Employee discounts at our Company Store * A housing stipend for interns relocating for the program Experience an internship where you can learn, grow, and lead - all while being part of something special at Smucker. Learn more about working at Smucker: * Our Internship Program * Our Thriving Together Philosophy Supporting All Impacted by Our Business * Our Continued Progress on Inclusion, Diversity and Equity Follow us on LinkedIn

+ The goal of this team is reduce / minimize damage and the impact of damage for Data Center hardware. This includes inspection, testing, and repair of critical components to ensure cutting edge Data Center hardware is reliable and maintained in the Data Center environment. **Responsibilities:** + This role is a quality assurance position with primary focus to monitor and reduce damage to data centre hardware parts. + Assist the site leadership in efforts to reduce damage at each DC. This would involve spot checks of different process staging areas for proper handling, packaging, and storage of parts. + Assist in execution of the damaged parts process at the datacentre. + This is the process for ensuring damaged parts are verified as damaged and quarantined and not mixed with good products. + Identify and escalate issues affecting part damage. + Excursion Support - Provide support of key field campaigns and failure investigations. + Perform Special Damage Inspections/Repairs of Critical Parts + Perform Printed Circuit Board Assembly (PCBA) Quick Testing for re-inventory boards. ~100 boards per week + Perform damage verification inspection for parts reported damaged by other onsite personnel. This is needed to ensure parts are truly damaged. This inspection would involve up to 100 parts per week + Repair of Damaged Parts + Cleaning of thermal Paste for CPUs + Straightening bent connectors + Replace missing parts - CPU carrier frames, dust covers etc. + Periodic auditing of handling and ESD processes and packing used at different touch points at each Data Center **Experience:** + Experience in performing damage quality inspection on Data Hardware equipment's. + Performing Special Damage Inspections/Repairs of Critical Parts on Data Centre HW equipment. + 3+ years' experience in technical field + General knowledge of electronic parts and components used in Data Center hardware. (Examples, Motherboards, DIMMs, Hard Drives, network cards, Optic) + 1st Level Failure Analysis (FA) ability for electronic parts + Familiarity with typical mechanical defects of electronic components and hardware + Ability to sit for extended periods (several hours at a time) doing detailed inspection of electronic parts and components + Familiarity with simple inspection equipment such as stereo microscopes and ring lights + Ability to use a PC to record / report data + Ability to write process instructions/ SOPs + People Skills to work with and influence others + Strength: Medium to heavy materials handling required (e.g. Lifting, pushing/pulling etc.) **Skills:** + Quality Damage Inspection + Data Centre Equipment's + Background in troubleshooting / repair of server / storage and networking products **Education:** + **Bachelor's Degree or equivalent experience in technical field** **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Reynolds American is evolving at a pace like no other organization. To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be the change! WE ARE LOOKING FOR A 2025 Summer Intern - Operations SENIORITY LEVEL: Intern FUNCTION: Operations LOCATION: Clarksville, TN ROLE POSITIONING AND OBJECTIVES Operations is offering an internship to assist the function and its leadership in delivering key initiatives. Our Operations function is comprised of Manufacturing, Leaf, Engineering, Supply Chain (Logistics, Planning, Wholesale Services, and New Product Introduction), Quality and Procurement. During your summer internship you will be based in either Winston Salem or Tobaccoville, NC and will be assigned to a role within our Manufacturing, Supply chain or Procurement spaces. You will exercise initiative, creative problem solving, teamwork, and leadership as you interact with other personnel throughout our winning organization. In addition, you will have fun while adding value and encountering outstanding career development support. At the close of your internship, you will present your project overview, findings, and recommendations to senior management, project partners, and work teams. Reports to Operations Manager Geographic US Travel Required NA WHAT YOU WILL BE ACCOUNTABLE FOR Support key projects that assist in driving business and financial results within a functional area of Operations. Examples of potential project areas: (i.e. Supply Chain, ESG, Safety, Process Analysis/Optimization, Quality, Resource Utilization, Waste Reduction, etc.) Conduct research, data analysis, and interact with stakeholders to support your assigned projects Deliver a creative and innovative solutions Collaborate with teams across the Operations function as well as opportunities to collaborate cross-functionally throughout the business CAN THIS BE YOUR FUTURE ROLE? Are you looking to gain Operations or Manufacturing experience in a global company? Are you passionate about the Operations and Manufacturing field? Would you like an internship that challenges and develops you both personally and professionally? ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE Pursuing an undergraduate or graduate degree with completed coursework in engineering, manufacturing, business, agribusiness management, or a related field Analytical and problem-solving skills Superior written and verbal communication skills and strong attention to detail Excellent organizational skills An action-oriented, innovative leader with strong influencing skills and a drive for results Strong interpersonal skills BENEFICIAL Supply Chain Management, Logistics, Engineering, Industrial Management, Business, or STEM degrees advantageous Previous Operations internship experience Leadership experience Proficiency in Microsoft Office WE ARE REYNOLDS AMERICAN-A member of the BRITISH AMERICAN TOBACCO GROUP At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN. Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets Great Place to Work Certified Brands sold in over 200 markets, made in 44 factories in 42 countries Newly established Tech Hubs building world-class capabilities for innovation in four strategic locations Diversity leader in the Financial Times and International Women's Day Best Practice winner Seal Award winner - one of 50 most sustainable companies BELONGING, ACHIEVING, TOGETHER Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you. Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support. Collaboration, diversity and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference! SALARY AND BENEFITS OVERVIEW Wage Information Hourly Rate: Undergraduate Rate: $21.00 per hour Benefit Information Leadership training opportunities Roundtable Networking Events with senior leadership Engagement Events with fellow interns Generous salary Housing stipends provided On-Site Health Fitness Centers at corporate, research and manufacturing locations Participation in Reynolds American's award-winning 401(k) retirement savings plan including company contributions Confidential personal financial counselling service at no cost to you Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives! Reynolds American Inc.and its affiliated companies is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at **************************.

Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ********************** The Managing Consultant will focus primarily on the assessment and implementation of sustainable strategic solutions to hospitals, health systems, and physician practices. Assist clients in the identification of market dynamics while assessing internal factors impacting strategic success. Serve as the project leader on client engagements, manage multiple team members to ensure all tasks are completed on time and within budget. Lead and participate in the analysis of data from clients and external sources and synthesize findings towards the development of client strategy. Contribute to the on-going training and development of senior consultants, consultants, and associate consultants while driving the practice towards consistent improvement. Duties and Responsibilities: Actively leads the team and project activities while producing client ready deliverables. Assists project executive in managing client expectations in line with budget and project objectives. Assists project executive in managing quality of the team's work product and interacts directly with client contacts on engagement issues. Manages day to day client relationships while ensuring client expectations are in line with budget and project objectives. Anticipates and manages scope and budget issues while helping the team set and achieves project goals. Expands relationships within the client organization. Establishes a work plan, resource needs and recommends appropriate methodologies, tools, and resources to optimize project profitability. Partners with team to develop strategy deliverables, including market data analytics, assessment of client competitive positioning, and broader landscape insights. Ability to deliver client reports within 30 days of a client meeting. Performs other duties as assigned. Knowledge, Skills, and Abilities: Superior written and verbal communication skills Excellent quantitative analysis skills Demonstrated excellence in Word, Excel, PowerPoint, as well as the ability to conduct research Track record of efficiency, flexibility, creative problem-solving, self-motivated, analytical and highly organized Proven ability to work independently, as well as collaboratively within team structures Work Experience, Education, and Certifications: Bachelor's degree in business, management, health policy and/or administration required (Master's degree preferred) 5+ years of previous work experience in a healthcare consulting firm or a combination of healthcare industry and consulting experience Experience in strategic planning, service line strategy, and/or health system partnerships Provider-side experience in a health system, hospital and/or medical group strategy and advisement Ability to collaborate with clinical, operational, and technological leaders of the organization to enhance our programs and solutions as a population health operating partner. Solid background in broad-based provider complex business modeling, medical group/health system strategy and financial modeling Project and/or program management experience. Capacity to manage multiple work streams, work under pressure and meet deadlines in a disciplined, structured manner Travel Requirements: Ability to travel up to 60%

What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development. Franchise Business Consultants actively seek to establish, train, advise, and develop franchisees in accordance with SERVPRO's policies, bulletins, manuals, and standards. The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned sub region. You will Prepare and complete one-on-one visitation in franchise offices, complete virtual training sessions, hold area meetings within the sub-region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes. These coaching and development sessions will be documented using Salesforce and measured with franchise Key Performance Metrics (KPM) Customer Service: As an industry leader in customer service, FBCs must actively and consistently support all efforts to simplify and enhance the franchise/customer experience, monitor franchise performance through KPMs and coach for improvement. Revenue Growth: Successfully access franchise operations to provide advice and targeted training on a continual basis to maintain SERVPRO s continued track record of competitive performance. Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and service line growth. Profitability: Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth. This will include break-even, financial trend and cashflow analysis to provide guidance for franchise owners to achieve and maintain profit target expectations. Utilize financial data to analyze key metrics while planning immediate and long-term goals. Management Development: Provide assistance and consultation regarding improving owners skill sets in coaching, mentoring, accountability, management, and management development. Assist each owner with utilizing the available SERVPRO support tools to enable training and development of their management team. Staff Development: Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, and profitability. Assist each assigned owner by monitoring their employees developmental processes as needed. Keep Regional Director of Operations informed and provide weekly production updates. Document franchise consultation activities within Salesforce. Remain current on new technology as it relates to cleaning and restoration best practices. Conduct regular meetings to provide system updates, instructional training, and gather feedback with large groups of franchise owners. Assist with onboarding and development of franchise owners, inclusive of resales, new sales, and/or territory expansions. Adapt to franchise needs, based on assessment, and provide prescriptive training and resources to help and guide each franchise operation with customized training. This may be project-based or recurring. Answer general business operation and development questions. Control and manage individual expense reports in accordance with company travel policy. Maximize revenues and document the individual plan to improve each franchise. Help franchise owners by engaging in inter-office collaboration and mentorship. Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the SERVPRO Brand. Engage in completing company initiatives and assigned tasks in a timely and efficient manner. Provide headquarters with franchise feedback and support other SERVPRO divisions as needed. You have Minimum of five (5) years as a consultant for franchise system OR ten (10) years as a successful business owner English language fluency required. Ability to communicate complex ideas effectively, both verbally and in writing, with people at all levels of the organization in a clear and professional manner. Must have "the Passion to Serve" franchisees through consultative skills. Ability to present and speak professionally to large groups. Proficiency in Microsoft Office including the use of Microsoft Word, Outlook, Teams, Excel, and PowerPoint. A thorough understanding of the SERVPRO Operating System. A thorough understanding of SERVPRO Stages of Development. An understanding of financial statements, QuickBooks Online, and general business practices. A complete understanding of training venues, resources, and programs. Proper representation of the company and etiquette while representing Servpro Industries, LLC, is vital. SERVPRO must maintain our status as the most professional company in our industry. Professional positive attitude for franchisees, team members, and colleagues is essential. Proven competence in the areas of leadership and academics. Ability to work collaboratively with others and fully engage is special projects. Ongoing effort to increase knowledge of our industry and support of the brand. Education: College degree and/or appropriate work experience which may include prior business ownership, consulting experience, or mid-level or higher management accountability. Ability to complete Institute of Inspection Cleaning and Restoration (IICRC), Water Restoration Technician (WRT), and Applied Structural Drying (ASD) is required within first year of employment (Testing and renewal fees not reimbursed by SERVPRO ). Successful passing grade of company provided IICRC, WRT, and ASD testing is also acceptable. About SERVPRO For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

The Bowling Green Hot Rods are entering their 17th season in South Central Kentucky, as the South Atlantic League affiliate of the Tampa Bay Rays. The Hot Rods are looking for qualified interns to join our staff for the 2026 season. Our goal for you is to learn the entry level expectations of the sports industry and get the full experience of working for a minor league baseball team. Last season, the Hot Rods hosted 66 home games, several college/high school games, as well as over 120 special events at the facility! Stadium Operations Intern Responsibilities: Assist with daily facility operations, set-up, and maintenance of a 4,500-seat ballpark Utilize cleaning equipment and machinery to maintain the cleanliness of the ballpark before, during, and/or after games and special events Report directly to the Stadium Operations Managers concerning facility/event management, facility improvements, expenses, stadium incidents, game day employees, and special events Assist in creating operational policies and procedures for Bowling Green Ballpark Assist with mascot appearances, including performing as the mascot Maintain shop and janitorial supply inventory during Hot Rods season and non-baseball related events Assist in all other areas as needed, including providing support for special events run by other departments Other duties as assigned Qualifications: Candidate must have strong communication and people skills, and a tremendous desire to learn. Must be highly self-motivated Ability to work all Hot Rods home games and special events; includes ability to work long hours, weekends, and holidays. Schedule:As an intern for the Hot Rods, you will be required to work both in the office, game days, and special events. The Hot Rods play 66 home games beginning April 3rd, 2026 and concluding in September. This position will begin Mid-February 2026 and run through the end of October 2025. Only those applicants being considered will be contacted. No phone calls please. Positions Available: 4-6 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Company Job Description/Day to Day Duties: • Supports the Provider Relations Field Reps to resolve claims and payment issues. • Answers incoming telephone inquiries from providers and assist with problem resolution of issues. • Root cause analysis of operational and health services issues. • Reviews and processes incoming and outgoing paperwork, including directory updates, provider credentialing applications, contract maintenance forms and other related forms. • Tracks new contracts through sidewinder. • Audits configuration loads on new contracts. • Provides office, project management, provider recruitment and data analysis support. • Special Projects as assigned or directed Qualifications GED or high school diploma 1+ year of experience in customer service or claims with exposure to problem resolution Required- Healthcare required Additional Information Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your CSR career by joining a rapidly growing company? If you answered “yes" to any of these questions - Then this CSRposition is for you! If you are interested, please contact Krishna Gapuz at 321-574-6926

What We Need Corpay is currently looking to hire an Operations Analyst within our Implementation Services division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will play a critical role in supporting day-to-day operations by analyzing data, preparing reports, and communicating insights to executive leaders. You will report directly to the Sr. Director of Implementations and regularly collaborate with cross-functional teams. How We Work As an Operations Analyst, Corpay will set you up for success by providing: Assigned workspace in the Brentwood, TN office Company-issued equipment Hands-on training Role Responsibilities The responsibilities of the role will include: Data Analysis and Reporting: Collecting, analyzing, and interpreting data related to day-to-day operations Utilizing Power BI to create comprehensive reports and dashboards highlighting key insights and trends Presenting findings to executive leaders clearly and concisely Executive Communication: Communicating data-driven insights and recommendations to executive leaders Engaging with executives to understand their data needs and providing timely updates on project progress Collaborating with cross-functional teams to ensure alignment on data analysis and reporting efforts Learning Agility and Adaptability: Quickly learning new tools and technologies, particularly Power BI, as required for data analysis and reporting Adapting to changing priorities and addressing new data points or emerging trends Proactively seeking opportunities to enhance data analytics capabilities and improve reporting processes Project Management: Utilizing project management skills to effectively manage time, prioritize tasks, and meet deadlines Coordinating with internal stakeholders to gather data requirements and ensure timely delivery of reports Monitoring project progress and identifying potential risks or roadblocks, implementing solutions as needed Qualifications & Skills Bachelor's degree in Business Administration, Statistics, Data Science, or related field 3+ years in a professional environment 1+ years of experience with implementations and customer success Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook Experience with CRM or ticketing software Proficient in Excel, adept in utilizing macros and formulas Effective communication skills, both verbally and in writing, with the ability to effectively convey complex data concepts to executive audiences Commitment to fostering inclusivity, collaboration, and professionalism in the workplace Proven experience in data analysis, with a focus on generating insights to drive decision-making Strong proficiency in data visualization tools, particularly Power BI, with the ability to create interactive dashboards and reports Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e., wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes (PLEASE NOTE: SPONSORSHIP WILL NOT BE PROVIDED FOR THIS ROLE) Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status, or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency. #CP_Analyst #samuelmclaughlin

Weekly Scheduled Hours: Monday-Thursday 9am-4pm Friday 9am-5pm Saturday 9am-1pm Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency · Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured within the established limits following bank policy. · Process client transactions accurately and efficiently and using sound judgment when providing approvals and overrides to safeguard against fraud and errors. · Stay informed on operational updates and communicate critical policy, procedure, and compliance changes or alerts to the team. · Manage access controls by ensuring proper dual control where applicable, and uphold secure handling of keys, combinations, and sensitive assets in accordance with bank procedures. · Mitigate the bank's risk as outlined in the Compliance and risk management section below including assisting with cash audits and ensuring accurate record retention. Compliance and risk management · Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. · Lead the Operational Performance of the banking center through maintaining control over key risk areas of the center, including tellers' difference, operational losses, and audit control procedures, resolution of out-of-balance conditions, compliance, and quarterly and annual audit functions. · Ensure all audit and security policies and procedures are followed during open hours and at banking center opening and closing. · Control the inventory of cash, Official Checks and Personal Money Orders through dual control. Client experience · Lead the Client Experience efforts of the banking center, including delivering excellent client experiences consistently and promptly resolve client issues effectively. · Ensure an excellent overall client experience by assisting clients with select service needs. · Responsible for ensuring proper control and maximum efficiency in transactional processing. Provide transactional processing support in order to keep client wait times to a minimum. · Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Sales and service · Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. · Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients, prospects, and associates. Team management · Maintain workflow and handle scheduling the associates supporting financial transactions. · Observe, coach, and lead the transactional processing team to ensure all strategic initiatives are executed effectively. · Assist in evaluating employee performance and counseling when needed. · Assist in determining and satisfying training needs and establish performance plans. · Conduct meetings to develop a communication line to explain and institute new policies and to ensure continuous development of staff. · Assist in conducting meetings to promote sales, product knowledge and client service Perform all other job related duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. High school diploma or GED required Bachelors degree preferred and 2-5 years of experience or equivalent combination of education and experience COMPUTER AND OFFICE EQUIPMENT SKILLS 1. Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

About Us At Ridgeline Roofing & Restoration, we pride ourselves on being prompt, professional, and committed to providing top-quality exterior services. Our leadership team fosters a culture of excellence, collaboration, and integrity, where every team member is valued and supported. About the Role We're seeking an outgoing, motivated, and customer-focused Exterior Consultant to join our team in Mt. Hendersonville, TN, or the surrounding areas. In this role, you'll be the face of Ridgeline-meeting homeowners, performing exterior inspections, providing consultations, and ensuring every customer has an exceptional experience from start to finish. We are especially looking for a strong closer who can turn consultations into successful sales. Requirements Key Responsibilities • Inspect exterior components (siding, roofing, gutters, etc.) to identify damage and determine repair or replacement needs • Consult with customers on exterior options and guide them through the process • Manage customer relationships and ensure satisfaction • Represent Ridgeline with professionalism and integrity Qualifications • Strong interpersonal skills and customer-focused approach • Sales experience preferred • Proven ability to close sales is a major plus • Ability to lift up to 20 pounds and safely climb ladders • Reliable transportation and valid driver's license • Must pass a background check and have a passing Motor Vehicle Record (MVR) • Flexible availability • Excellent communication skills • Self-motivated, goal-oriented, and professional in appearance and attitude Compensation & Benefits We offer a competitive compensation package, including: • Estimated compensation: $75K - $250K (based on performance) • Advancement opportunities and career growth • Training and support from a friendly, experienced team • Competitive bonuses Job Type: Full-time Work Location: In-person Benefits: • 401(k) • Flexible schedule • Health insurance • Life insurance • Paid time off • Retirement plan Compensation Package Includes: • Bonus opportunities • Commission pay (uncapped)

Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ********************** Summary: The Principal, RCM Client Consultant is responsible for owning strategic client relationships, ensuring delivery excellence, and driving measurable performance improvement within the Revenue Cycle Management (RCM) domain. This role combines deep RCM expertise with strong analytical capabilities to provide clients with actionable insights, proactive issue resolution, and leadership across all aspects of the engagement. The ideal candidate is a trusted advisor who can translate complex revenue cycle challenges into clear recommendations and partner closely with client executives and internal teams. Key Responsibilities: Client Relationship Management Required: Minimum 5+ years of experience managing client accounts within the Revenue Cycle Management space. Serve as the primary point of contact and strategic partner for assigned clients, ensuring all needs, expectations, and contractual obligations are met or exceeded. Build and maintain trusted relationships with client project teams, operational leaders, key stakeholders, and executive sponsors. Proactively surface challenges or performance risks by assessing root causes, operational impacts, and potential solutions; lead clients through shared problem-solving and decision-making. Communicate a clear vision for client success and regularly provide status updates, metric-driven performance reviews, and strategic recommendations. Act as the RCM Subject Matter Expert during implementations and ongoing engagements, ensuring deliverables comply with contractual terms and internal processes. Partner with internal delivery, operations, and technical teams to ensure seamless execution and positive client outcomes. Report directly to the Director of Client Services. Data, Reporting & Analytics Analyze and deliver monthly and quarterly analytics reports, highlighting performance against goals, operational trends, and opportunities for improvement. Manage incoming analytical requests from clients, identifying whether IT or data engineering support is needed and coordinating cross-functional execution. Conduct frequent reviews of client revenue cycle KPIs-including A/R, denials, cash flow-ensuring accuracy, insight, and transparency. Leverage BI tools and advanced Excel skills to complete reconciliations, analyze trends, and provide data-backed guidance to clients. Qualifications & Experience 5+ years of experience in healthcare revenue cycle operations, analytics, or client account management. Demonstrated leadership abilities with a strong track record of issue resolution and client success. Strong technical and software acumen, including an understanding of basic database principles, data structures, and data exchange formats. Knowledge of HIPAA, healthcare terminology, payer reimbursement methodologies, and compliance expectations. Advanced proficiency in Microsoft Excel. Proficiency with Power BI, Tableau, or similar business intelligence platforms for dashboarding and data visualization. Excellent written and verbal communication skills; proven ability to communicate complex data in a clear, client-friendly manner. Experience with EDI files and/or healthcare transactions (e.g., 837, 835) preferred. Preferred Knowledge Experience with major EHR and hospital information systems such as EPIC, Cerner, Allscripts, or similar platforms. Working knowledge of payer and hospital contracts, healthcare coding systems (ICD, CPT, HCPCS), RCM workflows, and financial analysis.

Weekly Scheduled Hours: Monday-Thursday 9am-4pm Friday 9am-5pm Saturday 9am-1pm Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency * Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured within the established limits following bank policy. * Process client transactions accurately and efficiently and using sound judgment when providing approvals and overrides to safeguard against fraud and errors. * Stay informed on operational updates and communicate critical policy, procedure, and compliance changes or alerts to the team. * Manage access controls by ensuring proper dual control where applicable, and uphold secure handling of keys, combinations, and sensitive assets in accordance with bank procedures. * Mitigate the bank's risk as outlined in the Compliance and risk management section below including assisting with cash audits and ensuring accurate record retention. Compliance and risk management * Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. * Lead the Operational Performance of the banking center through maintaining control over key risk areas of the center, including tellers' difference, operational losses, and audit control procedures, resolution of out-of-balance conditions, compliance, and quarterly and annual audit functions. * Ensure all audit and security policies and procedures are followed during open hours and at banking center opening and closing. * Control the inventory of cash, Official Checks and Personal Money Orders through dual control. Client experience * Lead the Client Experience efforts of the banking center, including delivering excellent client experiences consistently and promptly resolve client issues effectively. * Ensure an excellent overall client experience by assisting clients with select service needs. * Responsible for ensuring proper control and maximum efficiency in transactional processing. Provide transactional processing support in order to keep client wait times to a minimum. * Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Sales and service * Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. * Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients, prospects, and associates. Team management * Maintain workflow and handle scheduling the associates supporting financial transactions. * Observe, coach, and lead the transactional processing team to ensure all strategic initiatives are executed effectively. * Assist in evaluating employee performance and counseling when needed. * Assist in determining and satisfying training needs and establish performance plans. * Conduct meetings to develop a communication line to explain and institute new policies and to ensure continuous development of staff. * Assist in conducting meetings to promote sales, product knowledge and client service Perform all other job related duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. High school diploma or GED required Bachelors degree preferred and 2-5 years of experience or equivalent combination of education and experience COMPUTER AND OFFICE EQUIPMENT SKILLS 1. Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required DeGarmo Behavioral Assessment Requirement * All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position * The assessment takes approximately 12-15 minutes to complete * Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ********************** Summary: The Principal, RCM Client Consultant is responsible for owning strategic client relationships, ensuring delivery excellence, and driving measurable performance improvement within the Revenue Cycle Management (RCM) domain. This role combines deep RCM expertise with strong analytical capabilities to provide clients with actionable insights, proactive issue resolution, and leadership across all aspects of the engagement. The ideal candidate is a trusted advisor who can translate complex revenue cycle challenges into clear recommendations and partner closely with client executives and internal teams. Key Responsibilities: Client Relationship Management Required: Minimum 5+ years of experience managing client accounts within the Revenue Cycle Management space. Serve as the primary point of contact and strategic partner for assigned clients, ensuring all needs, expectations, and contractual obligations are met or exceeded. Build and maintain trusted relationships with client project teams, operational leaders, key stakeholders, and executive sponsors. Proactively surface challenges or performance risks by assessing root causes, operational impacts, and potential solutions; lead clients through shared problem-solving and decision-making. Communicate a clear vision for client success and regularly provide status updates, metric-driven performance reviews, and strategic recommendations. Act as the RCM Subject Matter Expert during implementations and ongoing engagements, ensuring deliverables comply with contractual terms and internal processes. Partner with internal delivery, operations, and technical teams to ensure seamless execution and positive client outcomes. Report directly to the Director of Client Services. Data, Reporting & Analytics Analyze and deliver monthly and quarterly analytics reports, highlighting performance against goals, operational trends, and opportunities for improvement. Manage incoming analytical requests from clients, identifying whether IT or data engineering support is needed and coordinating cross-functional execution. Conduct frequent reviews of client revenue cycle KPIs-including A/R, denials, cash flow-ensuring accuracy, insight, and transparency. Leverage BI tools and advanced Excel skills to complete reconciliations, analyze trends, and provide data-backed guidance to clients. Qualifications & Experience 5+ years of experience in healthcare revenue cycle operations, analytics, or client account management. Demonstrated leadership abilities with a strong track record of issue resolution and client success. Strong technical and software acumen, including an understanding of basic database principles, data structures, and data exchange formats. Knowledge of HIPAA, healthcare terminology, payer reimbursement methodologies, and compliance expectations. Advanced proficiency in Microsoft Excel. Proficiency with Power BI, Tableau, or similar business intelligence platforms for dashboarding and data visualization. Excellent written and verbal communication skills; proven ability to communicate complex data in a clear, client-friendly manner. Experience with EDI files and/or healthcare transactions (e.g., 837, 835) preferred. Preferred Knowledge Experience with major EHR and hospital information systems such as EPIC, Cerner, Allscripts, or similar platforms. Working knowledge of payer and hospital contracts, healthcare coding systems (ICD, CPT, HCPCS), RCM workflows, and financial analysis.

Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein. Weekly Scheduled Hours: Monday- Thursday 8-4:30 Friday 8-5 2 saturdays a month 8:30- 12 ESSENTIAL DUTIES AND RESPONSIBILITIES Operational efficiency · Oversee center cash operations including cashboxes, vault, ATM, and TCRs to ensure center cash is managed, balanced, and secured within the established limits following bank policy. · Process client transactions accurately and efficiently and using sound judgment when providing approvals and overrides to safeguard against fraud and errors. · Stay informed on operational updates and communicate critical policy, procedure, and compliance changes or alerts to the team. · Manage access controls by ensuring proper dual control where applicable, and uphold secure handling of keys, combinations, and sensitive assets in accordance with bank procedures. · Mitigate the bank's risk as outlined in the Compliance and risk management section below including assisting with cash audits and ensuring accurate record retention. Compliance and risk management · Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. · Lead the Operational Performance of the banking center through maintaining control over key risk areas of the center, including tellers' difference, operational losses, and audit control procedures, resolution of out-of-balance conditions, compliance, and quarterly and annual audit functions. · Ensure all audit and security policies and procedures are followed during open hours and at banking center opening and closing. · Control the inventory of cash, Official Checks and Personal Money Orders through dual control. Client experience · Lead the Client Experience efforts of the banking center, including delivering excellent client experiences consistently and promptly resolve client issues effectively. · Ensure an excellent overall client experience by assisting clients with select service needs. · Responsible for ensuring proper control and maximum efficiency in transactional processing. Provide transactional processing support in order to keep client wait times to a minimum. · Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Sales and service · Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships. · Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients, prospects, and associates. Team management · Maintain workflow and handle scheduling the associates supporting financial transactions. · Observe, coach, and lead the transactional processing team to ensure all strategic initiatives are executed effectively. · Assist in evaluating employee performance and counseling when needed. · Assist in determining and satisfying training needs and establish performance plans. · Conduct meetings to develop a communication line to explain and institute new policies and to ensure continuous development of staff. · Assist in conducting meetings to promote sales, product knowledge and client service Perform all other job related duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. High school diploma or GED required Bachelors degree preferred and 2-5 years of experience or equivalent combination of education and experience COMPUTER AND OFFICE EQUIPMENT SKILLS 1. Microsoft Office suite CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc) None required DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube