Market Operations Manager
Operations consultant job in Newton, MA
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video .
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
Be a continuous positive force within the market and create strong morale and spirit throughout the team.
Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss.
Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
Actively look for ways to improve the overall customer and Advocate team experience.
Address and effectively manage complex and sensitive customer-facing issues.
What you should have
5+ years work experience in a customer facing team environment
3+ years of management experience
Proven history of developing and coaching employees
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Excellent interpersonal and leadership skills
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Willingness to work on weekends
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
It would be great if you also had
Bachelor's Degree
Experience with Salesforce or Tableau
An analytical mind
Experience handling logistics
What we'll offer in return
Full-Time Salary Position
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country
Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
Must be able to read, write, speak, and understand English.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Frequent driving requires excellent visual activity and manual dexterity.
Requires to work in outdoor weather conditions.
Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Operations Consultant - Manufacturing Excellence
Operations consultant job in Boston, MA
Salary Details & Other Key Info
Base Salary range - $100,000 - $112,000
Strong Bonus + Benefits package
Office Location - Boston
Travel - Consultants travel domestically every week from Monday-Thursday, please note this is a requirement of this role
Career Development - Fantastic career development opportunities, this client has a culture fostered around people development
Operations Consultant - Manufacturing Excellence
About the Role
We are seeking an ambitious and hands-on Operations Consultant to join a growing Boutique consulting firm specializing in operational performance improvement. This role is ideal for individuals with a passion for problem-solving, data-driven decision-making, and delivering measurable impact in complex manufacturing and industrial environments.
As a Consultant, you will work closely with clients across a range of industries - including FMCG, Industrials & Life Sciences to identify inefficiencies, implement solutions, and drive sustainable performance improvements. This is a dynamic, client-facing role that blends strategic thinking with on-the-ground execution.
Key Responsibilities
Lead and support operational transformation projects, working directly with client teams to identify performance gaps and implement solutions.
Use a hands-on, data-driven approach to analyze processes, uncover inefficiencies, and drive tangible improvements.
Work closely with senior stakeholders to align project goals, define strategies, and execute high-impact initiatives.
Coach and mentor client teams to embed continuous improvement mindsets and ensure long-term success.
Contribute to internal knowledge development and business growth by sharing insights, methodologies, and best practices.
Who We're Looking For
Degree level education in relevant field e.g. Engineering
Experienced in Manufacturing, ideally in a Continuous Improvement related role, passionate about Manufacturing
Strong analytical skills with a problem-solving mindset and the ability to translate data into actionable insights.
Hands-on approach to driving change - comfortable working in industrial environments and engaging directly with frontline teams.
Excellent communication and stakeholder management skills, with experience presenting to senior executives.
A passion for continuous improvement and a strong entrepreneurial mindset.
Willingness to travel frequently to client sites.
Contact - Carl Costigan
Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations
Operations consultant job in Grafton, MA
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role:
A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners.
Responsibilities:
Ensure the successful and timely case intake of safety reports and case processing.
Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions.
Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to:
Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs.
Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed
Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices.
Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports.
Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution.
Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document.
Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports
Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable
Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)).
Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations.
Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection.
Lead or participate in Genmab initiatives and projects on Safety Operations behalf
Other activities, as needed or as requested by supervisor.
Requirements
Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide.
Bachelor's/Master's degree in science.
Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance.
Strong knowledge of pharmacovigilance reporting rules and timelines.
Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc.
Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing.
Experience with safety database; Argus is a plus but not mandatory.
Experience with EDC for clinical trial data collection.
Analytic and strategic thinking.
Excellent in detailed-oriented tasks.
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Senior Business Intelligence Consultant
Operations consultant job in Boston, MA
Boston, MA (Hybrid)
Contract-to-Hire
This role is pivotal to building a robust BI infrastructure and creating powerful data insights to guide the growth of a major retail organization. As part of the company's top strategic initiatives, they are committed to leveraging high-volume data to drive real-time, impactful business decisions.
Position Overview
Our client is seeking a Business Intelligence Consultant who brings a combination of skills, energy, and expertise to help them close immediate gaps in their data strategy. As part of a collaborative team, you'll be the executor who transforms the data capabilities, making real-time analytics accessible and actionable. Working alongside BI and Data Engineers and Architects, you'll contribute to a data-driven culture and deliver visual insights that create a lasting impact.
Responsibilities
Develop real-time data views, enabling key stakeholders to make informed decisions with reliable insights.
Utilize BI tools to filter, select parameters, and drill down into high-volume data without altering the core data, creating relevant, customizable views.
Build data knowledge within the team, serving as an educator who shares expertise and empowers others.
Collaborate on the integration of a new CRM and, within the year, help prepare for a migration to Dynamics 365 (D365).
Tackle initiatives that showcase the power of data visualization and actionable insights, providing a recognizable impact on the business.
Work closely with stakeholders, spending time face-to-face initially to foster strong relationships and a collaborative environment.
Requirements
Proficient in Business Intelligence (BI) tools, with the ability to interpret, manipulate, and present data effectively.
Experience with D365 and similar systems.
Strong data analysis skills, with a focus on making data actionable and building real-time data environments.
Excellent communicator and natural educator, with a passion for sharing knowledge and supporting team development.
Capable of delivering visual insights that drive business strategy and demonstrate the impact of data.
This is an opportunity to be a part of a significant company-wide initiative, where your impact will be recognized at every level. You'll join a team that's passionate about the transformative power of data and work within a flexible, hybrid model. If you're looking to make a difference with real-time data and be a key player in this major data journey, apply today!
Insurance Operations Coordinator
Operations consultant job in Boston, MA
EWC Insurance Solutions, in partnership with Chubb, specializes in providing custom insurance coverage for luxury watches, jewelry, handbags, and fine art. We offer policies that insure belongings at their true market value, along with proactive annual valuations, automatic coverage for new acquisitions, and discounts for clients with high-security measures. Known for our concierge-level service, expert claims management, and a focus on worldwide protection, we are a trusted choice for collectors globally. Our team is dedicated to delivering tailored solutions and seamless customer experiences.
Role Overview
European Watch Company is seeking an Insurance Operations Coordinator to support the in‑house insurance department with day‑to‑day administration and coordination among clients, agents, and carrier partners. The role is primarily focused on insurance operations and lead management.
Full-Time Position
In person @ our Boston Boutique
Key responsibilities
Prepare, review, and process insurance documentation; maintain organized digital records and assist with scheduling and calendar management.
Manage and track inbound leads; support lead qualification, routing, and follow‑up activities to drive new business opportunities.
Support growth, marketing, and client engagement initiatives within the insurance department.
Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence.
Skills and competencies
Demonstrated ability to learn workflows and operational processes quickly in a fast‑paced environment.
Attention to detail and accuracy in data entry, document review, and policy or schedule comparisons.
Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence.
Proficiency with Google Workspace and comfort working in insurance platforms, CRMs (such as HubSpot), and document management systems.
Strong organizational skills with the ability to prioritize in a deadline‑driven setting.
Vice President of Operations-Luxury Short Term Rentals
Operations consultant job in Boston, MA
Job Title: Executive Vice President of Operations
Salary: $150,000-$165,000 + BONUS
Skills: Short Term Rental Experience, Willingness to Travel, Abscence of Ego, Super Process Driven, PropCo, OpCo
About the Hospitality Company / The Opportunity:
Step into a high-impact executive leadership role with a dynamic company at the forefront of the hospitality industry. Specializing in luxury short-term rentals and group travel experiences across premier destinations, this organization combines the warmth of hospitality with innovative, data-driven operational strategies. This opportunity offers you the chance to architect and scale sophisticated operational systems, make significant P&L improvements, and help redefine the standards for group accommodation-all while leading a geographically distributed, high-performing team in a rapidly growing sector.
Responsibilities:
Shape and execute operational strategy across all business divisions, including property operations, company operations, new property installations, and procurement.
Architect scalable processes and systems that optimize operational efficiency and drive measurable improvements in profitability across multiple markets.
Oversee and develop regional and functional leaders while cultivating a culture of operational excellence within both PropCo and OpCo entities.
Lead centralized purchasing and supply chain functions to ensure cost-effective procurement and strong vendor relationships nationally.
Manage budgets, oversee P&L performance, and implement effective cost control strategies to ensure sustainable growth.
Champion speed-to-market initiatives and process improvements to support company expansion in new and existing markets.
Preserve high guest experience standards and brand consistency across all properties and operational activities.
Travel up to 25-30% to key markets and properties, providing executive oversight and leadership presence.
Must-Have Skills:
10+ years of operations leadership, with at least 5 years at the executive or senior level in hospitality, property management, or real estate operations.
Proven experience designing and implementing operational systems in multi-market environments.
Strong expertise in P&L management, budget development, and rigorous cost control.
Successful track record leading large, multi-disciplinary teams and managing large-scale organizational change.
Bachelor's degree required; MBA or equivalent leadership training strongly preferred.
Background in centralized purchasing, procurement, or supply chain management across diverse vendors.
Outstanding interpersonal and written communication skills, with the ability to influence executive stakeholders.
Willingness and ability to travel up to 25-30% nationally.
Nice-to-Have Skills:
Specific experience in luxury short-term rental or group hospitality operations.
Strong familiarity with both PropCo and OpCo business models and operations.
MBA or advanced degree in a relevant field.
Technological fluency, including experience with hospitality tech platforms and data-driven decision making.
Abscence of ego and a collaborative, team-focused leadership style.
Demonstrated ability to thrive in a fast-paced, scaling environment.
Operations Coordinator
Operations consultant job in Woburn, MA
About the Role:
A Chemtek is seeking a motivated and detail-oriented Operations Coordinator to support daily operations across production, procurement, inventory, and sales. Working closely with company leadership, you will help ensure efficient coordination between lab and business functions. . As the company grows, you'll have clear opportunities to expand your responsibilities and advance within a dynamic, fast-paced environment.
Responsibilities:
Sales Support
Prepare and issue customer quotations based on pricing and lead-time guidance.
Track inquiries, follow-ups, and order status through CRM or ERP systems.
Communicate with customers regarding quotations, documentation, and delivery updates.
Procurement
Request and compare vendor quotations for chemicals, packaging, and consumables.
Create and track purchase orders to ensure timely delivery of materials.
Maintain supplier records, certifications, and compliance documentation.
Inventory Management
Record and update material movements in the inventory system.
Perform regular stock checks and reconcile discrepancies.
Monitor inventory levels and coordinate reorders as needed.
Shipping and Receiving
Receive incoming materials, verify documentation, and ensure proper labeling and storage.
Prepare outgoing shipments, including packing lists, labels, and carrier coordination.
Follow applicable shipping regulations for chemical products (e.g., DOT/IATA).
Production Support
Assist in scheduling and coordinating production activities based on material availability and sales orders.
Maintain accurate batch records and product documentation for traceability.
Support general lab organization and workflow efficiency.
Qualifications:
Required:
Bachelor's degree in chemistry, operations, logistics or similar.
Proactive and open attitude to learn and take on new tasks.
Detail oriented personality and approach to work.
Excellent organizational and communication skills.
Ability to work independently and solve problems independently.
Work in-person 5 days a week at offices located in Woburn, MA
Proficient in Microsoft Suite (Word, Excel, etc...)
Preferred:
Experience in a laboratory, manufacturing, or logistics setting.
Experience working with ERP software
Experience working with ChemInventory or similar inventory tracking software
Compensation:
Salary is commensurate with qualifications and experience
Bonuses and incentive compensation
Benefits: 401k retirement program with company matching. paid holidays, paid sick leave, paid vacation, medical, vision, and dental insurance
About Us:
A Chemtek Inc. (ACT) is an ISO 9001 certified organic chemistry and analytical laboratory based in Woburn Massachusetts. ACT specializes in providing organic reference materials and custom synthesis services for our customers in the fields of pharmaceutical research, food, environmental analysis and more. Our mission is to provide scientists working in the analytical chemistry field that make life and the environment safer, healthier, and more sustainable.
For additional information, please visit our website *****************
AI Business Consultant
Operations consultant job in Boston, MA
Are you an experienced AI Business Consultant with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced AI Business Consultant to work in Boston, MA.
Join our dynamic team in the vibrant city of Boston, where you will play a pivotal role in shaping the future of our Wealth Management/Retail business through cutting-edge AI initiatives. This position offers an exciting opportunity to work at the intersection of technology and business, driving impactful transformations that align with our enterprise strategy. The role is responsible for driving the execution of AI initiatives that deliver measurable business outcomes. As a strategic business partner, you will collaborate with stakeholders to identify opportunities, shape AI use cases, and guide initiatives from ideation through production. Your expertise will ensure AI solutions are impactful, scalable, and aligned with business priorities.
Primary Responsibilities/Accountabilities:
Partner with business unit leaders to understand strategic goals, operational challenges, and process landscapes.
Identify and shape AI opportunities that drive measurable business outcomes and operational transformation.
Lead the end-to-end delivery of AI initiatives, translating business strategy into actionable technical solutions.
Develop and maintain prioritized AI roadmaps, delivery playbooks, and reusable frameworks to accelerate execution.
Collaborate with data science, engineering, and enterprise architecture teams to ensure seamless integration of AI solutions.
Define and track success metrics and KPIs to measure the impact of AI initiatives on business performance.
Support transitions from proof-of-concept to production, ensuring minimal friction and maximum value realization.
Monitor AI delivery performance, resolve issues, and ensure alignment with business expectations.
Recommend opportunities for process automation, service optimization, and cost reduction through AI.
Ensure AI solutions comply with our standards for data governance, regulatory requirements, and ethical use.
Act as a trusted advisor to business leaders, helping them envision and realize the “art of the possible” with AI.
Coordinate cross-functional efforts for AI initiatives that span multiple business units or shared services.
Contribute to strategic initiatives, special projects, and continuous improvement efforts as assigned.
Qualifications:
Minimum 7 years supporting the development and adoption of technology solutions.
Strong understanding of AI solutions such as intelligent automation, predictive analytics, NLP, or GenAI in enterprise environments.
Strong understanding of business processes and operational models across various domains, preferably aligned with our core functions (Wealth Management, Retirement, Employee Benefits, Operations, etc.).
Excellent communication and stakeholder engagement skills.
Strategic mindset with hands-on delivery capabilities.
Ability to work independently and manage multiple initiatives simultaneously.
Product Operations Analyst
Operations consultant job in Nashua, NH
Product Operations Analyst Job Description
Tuvoli was founded to improve sales results and accelerate payment processes in the business aviation industry. Our software solutions provide tools for managing sales pipelines, sourcing private jet aircraft, and streamlining trip logistics. Our financial technology solutions encompass banking services with enhanced payment rails for private aviation.
Role Description
This is a full-time on-site role at Tuvoli HQ in Nashua, NH. We are seeking a proactive and detail-oriented
Product Operations Analyst who thrives at the intersection of product and engineering. In this role, you will take ownership of writing clear user stories, managing product triage, driving release readiness, and ensuring the quality of new features. You will work independently while collaborating closely with Product and Development leads to keep releases on track and customer experience front of mind.
Key Responsibilities
Translate business needs into well-structured user stories and acceptance criteria (Azure DevOps).
Own triage of customer-reported issues, ensuring accurate prioritization and timely resolution.
Coordinate with Development Leads and Product to manage and communicate release cycles.
Verify builds for quality and completeness before production deployment.
Provide clear technical and non-technical communication across distributed teams.
Advocate for user experience throughout the product lifecycle.
Qualifications
3-5 years' experience in business analysis, quality assurance, or a similar hybrid role.
Proven ability to work independently and manage competing priorities.
Strong organizational, analytical, and problem-solving skills.
Exceptional attention to detail with a track record of catching gaps or edge cases.
Strong written and verbal communication skills.
Familiarity with Azure DevOps or similar platforms.
Experience in business aviation is a plus but not required.
Must be willing to work on-site in Nashua, NH.
Talent Operations Coordinator
Operations consultant job in Boston, MA
Pay Rate: 21-23 per hour
Local to Boston - Hybrid role - Somerville, MA 02145
3 month contract to start through Randstad
Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.
Principal duties and accountabilities
Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process
Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background,
compliance, and reference checks.
Set up new employees in HRIS system(s)
Run and create reports in the Applicant Tracking System.
Continuously identify and implement ways to improve the pre-boarding experience.
Partner with team leadership on strategic projects as they arise
Qualifications
Bachelor's Degree or relevant work experience
Experience or strong interest in a career in Human Resources
Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook
Skills, Abilities, and Competencies
Strong customer service experience
Ability to work independently with little day-to-day supervision
Excellent communication abilities - written/verbal
Experience handling high-volume and multiple tasks in a fast-paced environment
Strong organizational skills and detail-oriented
Demonstrated problem-solving skills
Ability to manage sensitive and confidential information
Team player in a high-volume and fast-paced environment
Contracts and Legal Operations Specialist
Operations consultant job in Waltham, MA
Seeking a Legal Systems Specialist for a 1-year onsite contract in Waltham, MA (onsite 2 days/week).
Will triage contract requests, support lifecycle management, format/redline documents, and pull key info from agreements; contract systems experience preferred.
This role supports legal operations by managing high-volume agreement processing, maintaining the Agiloft contract system, preparing documents, and assisting with PO and expense workflows.
Requires 2-3 years of professional experience, strong Microsoft Office skills, familiarity with Agiloft or similar CMS, and excellent communication and organizational abilities.
Operations Manager
Operations consultant job in Milford, MA
Growing company Milford is seeking an Operations Manager. The Operations Manager is a dynamic, hands-on and highly visual leadership position responsible for Production, Purchasing, Warehouse, Facilities & Maintenance, Wastewater, Safety and Continuous Improvement. Strong communication with other departments such as HR, Quality, Process Engineering, Finance, and Sales is crucial to align resources and activities to meet customer satisfaction. The Operations Manager is responsible for achieving manufacturing standards such as product yields, uptime, productivity, and utilization rates. This role is responsible for ensuring that the company has right-sized operations including all aspects of equipment, facility, and labor capacity for projected sales volumes. The position comes with a room for career growth, a competitive salary, bonus potential, and a comprehensive benefits package. Join a company invested in your career and apply today, we'd love to meet you!
Role and Responsibilities:
Promote the Safety-First principle with employees. Participate as an active member of the Safety Committee and conduct floor walks/audits periodically to de-risk operations.
Own and execute production activities to obtain on-time deliveries to customers. Adjust schedules and/or priorities as necessary to meet established goals.
Provides leadership and coaching to subordinates to drive, develop, and nurture a culture of planning, responsibility, and accountability to achieve overall business goals.
Provide manufacturing leadership for capacity creation, productivity improvement, and process capability enhancements.
Demonstrate leadership in achieving results through continuous improvement initiatives, preventative/predictive maintenance, and other similar proactive programs.
Responsible for tracking and reporting site metrics - identification of trends, publishing results, and interacting with business leadership on site performance (strengths and improvement opportunities)
Visible Leadership including participation in daily team communications, performance reviews, and engagement with employees on the manufacturing floor 40% or more of his/her time.
Collaborate across business functions (HR, Quality, Engineering, Finance, and Sales) to achieve site and business objectives. Facilitate strong communications across functions for an understanding of site activities and needs.
Skills and Qualifications:
Bachelor's degree in Business, Manufacturing, Engineering, or Science, preferred
Minimum 8 years of progressive experience in Manufacturing/Operations with proven results demonstrating bottom-line performance impact. Must have prior industry experience leading manufacturing operations and personnel. Wastewater & Chemical manufacturing experience a plus.
Continuous improvement mindset required, and kaizen experience is a plus
Highly organized and plans ahead
Excellent leadership, management, and motivational skills
Strong communication and interpersonal skills
Proven experience creating and maintaining department budgets
Advanced computer skills including proficiency in Microsoft Excel, Word, and PowerPoint
Experience utilizing an ERP/MRP system. Acumatica experience a plus.
Refined time management skills, including the capability of working under pressure to meet deadlines
Physical Requirements:
Work will be performed primarily in a manufacturing environment
Requires sufficient personal mobility and physical reflexes
May require extended periods of standing or sitting
Ability to lift to (50 pounds)
Pushing, pulling, bending, twisting, and lifting may be required
Reasonable accommodations may be made for individuals with disabilities
Operations Manager - SiPhox Fulfillment
Operations consultant job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
Automotive Operations Coordinator
Operations consultant job in Danvers, MA
*For a quick application text APPLY1 to 82174* *About Dent Wizard* Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
*Automotive Operations Coordinator* *Location:* Danvers, MA
*Pay:* $23 - $26 per hour
*Schedule:* Full-Time
*Job Summary*
The Automotive Operations Coordinator ensures all vehicles are completed within expected delivery times and that new and used vehicle reconditioning work is identified and routed promptly. This role is responsible for tracking all work using Smart Sheets and coordinating activities to maintain smooth shop operations.
*Essential Duties and Responsibilities*
* Log and track all workflow in priority order for use by shop employees; communicate any issues to the dealer.
* Coordinate repair activities with service drive staff.
* Order parts as required.
* Ensure final inspection meets desired standards.
* Manage all billing and invoicing between Dent Wizard and the dealer.
* Interact with dealer's customers as needed.
* Maintain a safe working environment and ensure tools are in good working condition.
* Follow company procedures and policies at all times.
* Communicate relevant feedback to supervisor/management regarding issues or solutions.
* Exhibit and promote a positive attitude through cooperation with employees and respectful interaction with management.
*Basic Qualifications*
* Strong communication and interpersonal skills.
* Excellent organizational skills and attention to detail.
* Ability to work with a digital camera and proficiency in Excel, Word, and Outlook.
* Professional appearance at all times.
* Valid Driver's License and good driving record required.
*Physical Requirements*
* Regularly required to stand and walk.
* Frequently required to stoop, kneel, crouch, bend, squat, and climb.
* Ability to lift up to 45 pounds (light hand tools, etc.).
* Manual dexterity and repetitive motion tasks.
* Moderate noise level.
The compensation offered for this position will depend on qualifications, experience, and geographic location.
The starting compensation is expected to be:
$23.00 - $26.00/ HourWe offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies [Benefits Highlights Booklet](
*EOE Statement: *Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at ...@dentwizard.com.
Operations Manager
Operations consultant job in Wilmington, MA
Job description: Overview We are seeking a highly motivated and strategic Area Operations Manager to oversee the daily operations within a designated geographic region. Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
This leadership role requires a proactive approach to managing teams, optimizing processes, and ensuring operational excellence.
The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proven track record in operational management across diverse environments.
This position offers an opportunity to drive growth, improve efficiency, and contribute to the overall success of the organization. xevrcyc
Daily report to SVP of Operations.
Air Operations Coordinator
Operations consultant job in Pawtucket, RI
Collette is seeking a Retail Air Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI.
Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for?
Your journey starts here.
Job Summary:
This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette's tour series. Each coordinator's goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests.
Primary Functions:
Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation.
Calculate pricing for all air reservations created to ensure appropriate margins are met.
Work all special requests made on retail reservations in a timely manner.
Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met.
Verify that the reservation was priced correctly according to our contracts.
Verify that the flights chosen meet all time restrictions on the package our customers are booked on.
Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy.
Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked.
Process Frequent Flyer information over to the airline.
Coordinate any changes on retail air reservations and provide a timely turn around on those requests.
Assist with re-protecting passenger's air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked.
Research all service issues and determine best action for recovery resolution and report back to Manager.
Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year.
Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead.
Maintain clean, organized, and neat work environment at all times.
Knowledge and Skills:
Bachelor's degree preferred but not necessary
Two years of experience desired that is directly related to the duties and responsibilities specified.
Skill in customer service
Knowledge of air operations, quality control procedures and reporting documentation requirements.
Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required.
Microsoft Office program experience
Ability to work as part of a Team environment
Ability to communicate effectively, both orally and in writing.
Ability to include organizing, prioritizing, and scheduling work assignments.
Ability to foster a cooperative work environment.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to create, compose and edit written materials.
Ability to plan and organize to optimize productivity
Ability to analyze and solve problems.
Pay range starting at $19.50/hr
Operations Manager
Operations consultant job in Sutton, MA
We are working with a $30M commercial furniture manufacturer in the NE to help them find an Operations Manager to oversee an 80-person, 100,000sq ft plant. They are looking for a strong people leader to focus on quality and safety and to work in a trade-focused, low-tech manufacturing environment. It's the first shift, Mon-Fri, and the role reports directly to the CEO and owner of the company. Compensation is likely to land in the low to mid 100K range, predicated on background and experience!
What You'll Do
Oversee 80 individuals on the floor
Maintain safety and quality standards
Oversee productivity and overall efficiency
What You'll Need
5+ years of experience in a similar role
Supervisory experience preferred
Principal/ Sr. Consultant - 2 LOD - Compliance Testing/ Monitoring
Operations consultant job in Boston, MA
Second line of defense (2LOD) SME focused on CRAs, compliance testing and monitoring
Role: Principal/ Sr Consultant
Are you passionate about transforming how financial institutions execute the 2LOD function?
Do you thrive at the intersection of compliance, technology, and data-driven insights?
At Infosys Consulting, we're looking for professionals who bring expertise in various areas of 2LOD, focused on RCSAs, CRAs, compliance testing and compliance monitoring areas-along with a keen interest in leveraging data, automation, and AI to modernize risk and compliance. If this excites you, let's talk!
About the Role
As a Principal, you will lead and manage delivery of engagements, being responsible for quality, budget and staffing, working closely with senior client managers. You will contribute to the firm's development by guiding and mentoring teams and sharing knowledge. You will be recognized as an expert in your respective domain and contribute to advancing Infosys Consulting's thought leadership in the industry.
We are seeking an experienced professional with deep expertise in Second Line of Defense (2LOD) functions within financial services. The role combines strategic business insight with risk governance expertise, providing independent oversight and guidance to first-line functions. The successful candidate will ensure robust risk management, regulatory compliance, and control effectiveness, with hands-on experience in CRAs, compliance monitoring, and compliance testing
Role expects you to
Play a lead role in delivery of large change programs, which includes IT and Business Change
Lead and manage a team of consultants to develop concise and practical strategies, roadmap and/or re-engineering program recommendations with a clear implementation path
Seek out client input in a structured manner to better understand needs and develop ideas for how to meet those needs
On client engagements, provide independent oversight and credible challenge to first-line activities across operational, regulatory, and conduct risks
Design, lead or support Control Risk Assessments (CRAs), including assessment, analysis, and remediation oversight
Assist clients in designing and conducting compliance monitoring programs to ensure adherence to internal policies and regulatory requirements
Design and execute compliance testing and control effectiveness reviews, identifying gaps and recommending corrective actions
Conduct interviews / workshops / walkthroughs with subject matter experts and process owners to elicit and document requirements to identify, assess, and monitor key risks, ensuring alignment with enterprise risk appetite
Design, review, assess, programs for risk and control self-assessments (RCSAs), KRIs, and control frameworks
Advise senior management on emerging risks, control gaps, and regulatory developments
Collaborate with audit, compliance, and enterprise risk teams to maintain a cohesive 3LOD model
Assist in standing up initiatives for risk culture, training, and awareness programs across the organization
Support the design and continuous improvement of risk frameworks, governance structures, and policies
Direct teams of global consulting, IT professionals & subject matter experts in establishing comprehensive business and functional requirements, then translating those requirements into actionable project initiatives with associated metrics
Play a key liaison and coordinator between the business, IT, senior management, vendor teams and other members of the change programs
Collaborate with client functions (Business, first line of defense, Compliance Risk Management and Regulatory Affairs) to assess impact of a specific regulation on existing policies, risks and controls
Collaborate with cross-functional teams across the client organization and Infosys on regulatory change programs and initiatives
Manage end-to-end project execution, stakeholder communication and minimize engagement risk by proactively identifying issues and recommending courses of remediation
Practice Development
Provide insights on new and emerging technologies, best practices and contribute to the development of service offerings
Work with other practice members to support Infosys Consulting thought leadership activities and develop innovative assets, including differentiated points of view and methodologies
Build social networks that enable knowledge and information flow and stay abreast of developments in 2LOD areas
Prepare thought papers and participate in industry conferences and forums
Contribute to practice growth and vitality through roles such as recruitment, training and retention
People Management
Coach and develop junior team members to deliver quality results and promote professional development
Participate in and contribute to practice training activities
Business Development
Lead small, medium sized sales pursuits and business development activities ranging from creation of client proposals to formulating commercial constructs / contracts
Develop and build relationships at senior management and CXO levels
Formulate and present Infosys Consulting propositions and service offerings
Basic Qualifications
8-15 years of experience in risk management, compliance, or control functions within financial services
Strong understanding of Second Line of Defense roles, including oversight, governance, challenge, and policy enforcement
Hands-on experience with CRAs, compliance monitoring, and compliance testing
Proven ability to engage with business leaders, influencing risk-taking behavior while maintaining commercial perspective
Knowledge of regulatory frameworks (e.g., OCC, PRA, MAS, SEC, or local equivalents) and ability to interpret requirements for business application
Experience in designing, implementing, and improving risk and control frameworks
Strong analytical, reporting, and communication skills to present risk insights to senior stakeholders
Bachelor's degree or foreign equivalent; or three years of relevant work experience in lieu of every year of education
Demonstrated ability in defining, mobilising and delivering complex change programs in large organisations
Strong background of leading teams, comprising both IT and business specialists
A demonstrable ability to turn business requirements into technology solutions with the commercial acumen to create supporting business cases
Excellent presentation and facilitation skills with ability to build relationships at senior management and CXO levels
Successful business development history including exposure to each of the various aspects of a typical sales cycle
All candidates must be willing and able to travel up to 100%, depending on client requirements
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time
Live to within 2 hours' drive time or be willing to relocate to one of the following Infosys hub offices - Atlanta, GA; Boston, MA; Chicago, IL; Dallas, TX; Houston, TX; Bridgewater, NJ; New York City, NY; San Francisco, CA; Seattle, WA
Preferred Qualifications
MBA or equivalent advanced degree
Experience of leading programs where stakeholder engagement is a key requisite to achieving successful program/project delivery
Proven ability to deliver under tight deadlines and challenging constraints
Ability to collaborate within the firm and leverage existing resources
Demonstrate thought leadership, ability to conceptualize and drive new solution / service offerings and take them to market
Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
About Us
Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world's top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
· Ability to design and implement end-to-end solutions at scale
· A flat organization structure with direct access to our senior-most leaders
· An entrepreneurial environment full of bright, highly motivated consultants
· Opportunities for motivated consultants to impact local communities
· The ability to design your career and drive your professional learning and development
· A truly global culture
We have offices in over 20 countries. Our U.S. hub office cities are Atlanta, Boston, Chicago, Dallas, Houston, New York, Seattle and San Francisco.
Visit *********************************** for more information.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Inventory & Operations Manager
Operations consultant job in Weymouth Town, MA
Warehouse Operations Manager
Weymouth, MA | Full-Time | On-Site
DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth.
What You'll Do:
Oversee daily warehouse operations
Manage inventory accuracy and stock levels
Expedite order fulfillment process
Coordinate purchasing and supplier interactions
Handle shipping and receiving
Assist with local deliveries as needed
What We're Looking For:
Experience with fasteners, hardware, or MRO products (strong plus)
Background in warehouse operations, logistics, and inventory control
Strong organizational and time-management skills
Clear written and verbal communication
If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
Bilingual Operations Coordinator
Operations consultant job in Taunton, MA
Bilingual Operations Coordinator / Operations Support Specialist
Kellermeyer Bergensons Services (KBS) has an immediate full-time, permanent opening to join our Operations Team as an Operations Support Specialist. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you.
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more-maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.
Work Schedule: Monday - Friday
Shifts Available:
On call
Starting Pay: $20.00 per hour
As an Operations Support Specialist, the following duties and responsibilities will be a part of this opportunity, but are not limited to them:
Partner with Site Manager, to ensure staffing levels are being met and communicating hiring needs to the KBS Talent Acquisition Team
Coordinate recruiting efforts for the designated site to include communication with the KBS TA Team
Assist the Site Manager with onboarding of new employees
Assist in scheduling and facilitating orientations
Assist in facilitating employee recognition programs
Act as a point of contact for questions/concerns/issues to facilitate resolution with appropriate resources within KBS
Maintenance of training and supervisor's employee files
Assist Site Manager with maintaining compliance with all company policies and procedures
Requirements for our Operations Support Specialist:
Must be bilingual in Spanish/English
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required)
Strong organizational and communication skills
Navigation and data entry into a tablet-based application
Ability to multi-task
Ability to appropriately prioritize
Ability to complete routine reports
KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks.
What's In It For You?
As a full-time KBS employee (30+ hours per week) you qualify for benefits including medical, prescription drugs, dental, vision and more!
Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video.
Life Insurance
Supplemental Health Insurance (E.G., Accident)
401k plan with a match
Paid and Unpaid Time Off
Quick Pay - voluntary benefit offered to both full-time and part-time KBS employees who are paid hourly via direct deposit. Quick Pay provides a way for employees to access a portion of their pay prior to the upcoming scheduled pay day.
Pet Insurance
PerkSpot Discount Program - discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
Progressive Pay is available at select site locations, though it is not offered at every location. Employees will receive a $.50 increase after the first 90 days, and another $.30 increase after completing 180 days. Check today if this is available to you.
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.