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The differences between operations/dispatches and police dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations/dispatch has an average salary of $39,483, which is higher than the $37,402 average annual salary of a police dispatcher.
The top three skills for an operations/dispatch include patrol, data entry and computer aided dispatch. The most important skills for a police dispatcher are computer aided dispatch, patrol, and CAD.
| Operations/Dispatch | Police Dispatcher | |
| Yearly salary | $39,483 | $37,402 |
| Hourly rate | $18.98 | $17.98 |
| Growth rate | 4% | 4% |
| Number of jobs | 60,313 | 6,964 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 29% | Bachelor's Degree, 38% |
| Average age | 39 | 39 |
| Years of experience | - | - |
An operations dispatcher is a communication liaison between delivery drivers, customers, and an operations center of a delivery service or distributorship. You should effectively communicate with drivers for timely and efficient deliveries and inform customers of expected times of delivery. Operations dispatchers develop the most efficient delivery routes and keep in touch with drivers throughout a delivery run, monitor any abrupt changes on the routes such as constructions, and work with management to alter set routes to accommodate customer needs.
Police Dispatchers are responsible for assessing incoming calls and deploying police resources using professional judgment. Their duties include answering emergency calls from agencies and the public, gathering information from police systems and call handlers, conducting priority assessments based on vulnerability and risks, and liaising with police officers to determine the logistics of place and time of an incident lodged. They also help facilitate investigations, reassure victims, and maintain accurate incident records.
Operations/dispatches and police dispatchers have different pay scales, as shown below.
| Operations/Dispatch | Police Dispatcher | |
| Average salary | $39,483 | $37,402 |
| Salary range | Between $28,000 And $54,000 | Between $28,000 And $48,000 |
| Highest paying City | Fremont, CA | Philadelphia, PA |
| Highest paying state | Pennsylvania | Pennsylvania |
| Best paying company | AECOM | City of Seattle |
| Best paying industry | Government | Government |
There are a few differences between an operations/dispatch and a police dispatcher in terms of educational background:
| Operations/Dispatch | Police Dispatcher | |
| Most common degree | High School Diploma, 29% | Bachelor's Degree, 38% |
| Most common major | Business | Criminal Justice |
| Most common college | - | - |
Here are the differences between operations/dispatches' and police dispatchers' demographics:
| Operations/Dispatch | Police Dispatcher | |
| Average age | 39 | 39 |
| Gender ratio | Male, 46.9% Female, 53.1% | Male, 35.6% Female, 64.4% |
| Race ratio | Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7% | Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 17% | 17% |