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Operations specialist jobs in Haverhill, MA

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  • Merchandising Operations Specialist

    Oofos 3.8company rating

    Operations specialist job in Braintree Town, MA

    Here at OOFOS, we live to make people feel good. We are the leading brand in a category we pioneered over 14 years ago that is vastly growing - recovery footwear. We did this by launching a proprietary foam technology that is scientifically proven to make people feel good in our footwear. This technology is OOfoam™. The Merchandising Operations Specialist supports and strengthens the merchandising function through precise product data management, operational excellence, and informed assortment building. This role ensures that every SKU is accurately built, tracked, and communicated cross-functionally while contributing to seasonal line architecture, product strategies, and channel assortments. The ideal candidate brings 3-5 years of merchandising experience, strong knowledge of retail math and merchandising fundamentals, and a detail-driven, process-oriented work style well suited for a fast-paced brand. Key Responsibilities Product & Data Management Own SKU creation, product hierarchy building, and attribute coding within merchandising, PLM-like tools, and ERP systems. Maintain and audit product setup throughout the lifecycle to ensure 100% accuracy across internal tools and downstream systems. Manage seasonal updates, item status changes, and data cleanup. Sample management: ordering samples for our sales team, marketing team and international team on a seasonal basis. Manage sample product storage flow in HQ and offsite. 3rd party photography studio management - ordering, timing, and labeling of new products Merchandising Operations Support development of seasonal product line frameworks, including SKU efficiency planning, carryover logic, style/color architecture, and segmentation by channel. Assist in building assortments for wholesale and DTC using sales data, productivity metrics, and merchandising principles. Build and maintain merchandising tools including line plans, line sheets, sell-in assets, and seasonal internal documents. Track and manage seasonal calendars, deliverables, and cross-functional milestones. Utilize and maintain the New Item Status Tracker (serving as our PLM) to ensure product data is updated, consistent, and reliable. Analysis & Insights Apply retail math to assess SKU performance, margin, productivity, and assortment efficiency. Strong command of key retail and digital metrics such as sell-through, margin, full price realization, weeks of supply, repeat rates, and productivity KPIs. Partner with Planning to gather selling reads and seasonal insights that inform future assortment decisions. Cross-Functional Collaboration Serve as the merchandising point person for product data accuracy and line information. Collaborate with Product, Planning, Sales Ops, Marketing, OSP (Label Production), and Operations to ensure smooth product setup through go-to-market. Support communication of product information to external wholesale partners through tools such as Envoy B2B. Requirements Bachelor's degree in Business, Marketing, or related field (or equivalent experience). 3-5 years of experience in merchandising, merchandise operations, planning, or related consumer product categories (footwear/apparel preferred). Strong understanding of merchandising fundamentals, including assortment development, retail math, seasonal planning, and SKU optimization. High proficiency in Excel/Sheets (pivot tables, VLOOKUP/XLOOKUP, data validation, complex formulas). Familiarity with NetSuite, New Item Status Tracker, OSP (Label Production), and Envoy B2B are strong pluses. Exceptional attention to detail; comfortable owning and managing large volumes of product information. Proactive self-starter with excellent organization and follow-through. Clear communicator and effective collaborator across teams. Leadership/Cultural Requirements Cultural fit is crucial - Strong desire to make people feel good and live our brand ethos is a must. A “team first” attitude, collaborative mindset and openness to feedback is a must. Contribute to a positive, can-do attitude. Enthusiasm for organization, clear structure, and impeccably maintained product data. Energized by connecting product strategy, sales insights, and operational execution. Demonstrates initiative, anticipates issues, and thrives in a dynamic, fast-moving environment. Brings a strong balance of analytical rigor and merchandising intuition. Job Type: Full Time - Exempt, Hybrid based in Braintree, MA OOFOS is an Equal Opportunity Employer. We recruit, hire, train and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
    $60k-93k yearly est. 4d ago
  • Warranty Operations Associate

    Connection 4.2company rating

    Operations specialist job in Merrimack, NH

    We're hiring: Warranty Operations Associate: Are you ready to make an impact in Software License, Cloud, Activations, and Warranty operations? Join our fast-paced, high-volume team and help drive seamless administrative and purchasing processes. You'll report directly to the Supervisor of Software & Warranty Operations and collaborate with a dedicated group of professionals. What you'll do: Support vendor lifecycle operations and ensure compliance Assist with purchasing, audit purchase orders, and maintain internal controls Manage queues, orders, returns, activations, and registrations (SLAs) Activate and register customer purchases, track deliverables, and support revenue recognition Build strong relationships with vendors and suppliers You'll thrive if you: Are detail-oriented with excellent written & verbal communication skills Are proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, Visio, SharePoint) Handle confidential information with professionalism Bring a problem-solving mindset and drive process improvements Understand Cloud/Software/Activations/Warranty basics and can coach teammates Work independently, prioritize well, and meet service levels Additional Information: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".
    $32k-43k yearly est. 2d ago
  • Operations Associate, Facilities

    Vaxess Technologies

    Operations specialist job in Woburn, MA

    Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess' patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world. Responsibilities Provide support for the overall lab environment, ensuring proper functioning of utilities, lab equipment and life safety systems Perform facility & safety inspections including chemical, biological and universal waste consolidation Perform equipment installations, qualifications and calibrations for lab & facility equipment/casework Provide support to various facilities administration duties including but not limited to external vendor coordination, landlord services, HVAC, plumbing, etc. Provide support to consumable, chemical and off-site storage inventories Collaborate closely with cross-functional teams to support product development and manufacturing activities Maintain necessary certifications DOT, RCRA, Bloodborne Pathogens, etc. Qualifications 2-4 years' experience as on-site technician working in an industrial R&D, Quality Control or Manufacturing lab Highschool Diploma/GED is required, BS in STEM degree is a plus Ability to lift 50 Lbs. & work across multiple sites Familiarity with Lab standards, compressed gas and laboratory utilities, generators, HVAC, IT & access control Familiarity or experience working in GxP, a cleanroom and/or a biomedical laboratory environment Excellent time and project management skills and proven ability to meet goals and deadlines Demonstrated ability to build, repair and maintain equipment, fixtures and furniture Demonstrated abilities to learn new skills and fields, creatively solve challenging technical problems, think independently, and work collaboratively in diverse multidisciplinary teams Entrepreneurial spirit and drive to positively impact global human health At Vaxess, we're bringing together exceptional talent to drive our product development forward. We value collaboration, curiosity, and a dynamic work environment. To apply, please submit your CV/resume to ******************.
    $51k-93k yearly est. 1d ago
  • Operations Coordinator

    A Chemtek Inc.

    Operations specialist job in Woburn, MA

    About the Role: A Chemtek is seeking a motivated and detail-oriented Operations Coordinator to support daily operations across production, procurement, inventory, and sales. Working closely with company leadership, you will help ensure efficient coordination between lab and business functions. . As the company grows, you'll have clear opportunities to expand your responsibilities and advance within a dynamic, fast-paced environment. Responsibilities: Sales Support Prepare and issue customer quotations based on pricing and lead-time guidance. Track inquiries, follow-ups, and order status through CRM or ERP systems. Communicate with customers regarding quotations, documentation, and delivery updates. Procurement Request and compare vendor quotations for chemicals, packaging, and consumables. Create and track purchase orders to ensure timely delivery of materials. Maintain supplier records, certifications, and compliance documentation. Inventory Management Record and update material movements in the inventory system. Perform regular stock checks and reconcile discrepancies. Monitor inventory levels and coordinate reorders as needed. Shipping and Receiving Receive incoming materials, verify documentation, and ensure proper labeling and storage. Prepare outgoing shipments, including packing lists, labels, and carrier coordination. Follow applicable shipping regulations for chemical products (e.g., DOT/IATA). Production Support Assist in scheduling and coordinating production activities based on material availability and sales orders. Maintain accurate batch records and product documentation for traceability. Support general lab organization and workflow efficiency. Qualifications: Required: Bachelor's degree in chemistry, operations, logistics or similar. Proactive and open attitude to learn and take on new tasks. Detail oriented personality and approach to work. Excellent organizational and communication skills. Ability to work independently and solve problems independently. Work in-person 5 days a week at offices located in Woburn, MA Proficient in Microsoft Suite (Word, Excel, etc...) Preferred: Experience in a laboratory, manufacturing, or logistics setting. Experience working with ERP software Experience working with ChemInventory or similar inventory tracking software Compensation: Salary is commensurate with qualifications and experience Bonuses and incentive compensation Benefits: 401k retirement program with company matching. paid holidays, paid sick leave, paid vacation, medical, vision, and dental insurance About Us: A Chemtek Inc. (ACT) is an ISO 9001 certified organic chemistry and analytical laboratory based in Woburn Massachusetts. ACT specializes in providing organic reference materials and custom synthesis services for our customers in the fields of pharmaceutical research, food, environmental analysis and more. Our mission is to provide scientists working in the analytical chemistry field that make life and the environment safer, healthier, and more sustainable. For additional information, please visit our website *****************
    $39k-58k yearly est. 2d ago
  • Insurance Operations Coordinator

    EWC Insurance Solutions

    Operations specialist job in Boston, MA

    EWC Insurance Solutions, in partnership with Chubb, specializes in providing custom insurance coverage for luxury watches, jewelry, handbags, and fine art. We offer policies that insure belongings at their true market value, along with proactive annual valuations, automatic coverage for new acquisitions, and discounts for clients with high-security measures. Known for our concierge-level service, expert claims management, and a focus on worldwide protection, we are a trusted choice for collectors globally. Our team is dedicated to delivering tailored solutions and seamless customer experiences. Role Overview European Watch Company is seeking an Insurance Operations Coordinator to support the in‑house insurance department with day‑to‑day administration and coordination among clients, agents, and carrier partners. The role is primarily focused on insurance operations and lead management. Full-Time Position In person @ our Boston Boutique Key responsibilities Prepare, review, and process insurance documentation; maintain organized digital records and assist with scheduling and calendar management. Manage and track inbound leads; support lead qualification, routing, and follow‑up activities to drive new business opportunities. Support growth, marketing, and client engagement initiatives within the insurance department. Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence. Skills and competencies Demonstrated ability to learn workflows and operational processes quickly in a fast‑paced environment. Attention to detail and accuracy in data entry, document review, and policy or schedule comparisons. Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence. Proficiency with Google Workspace and comfort working in insurance platforms, CRMs (such as HubSpot), and document management systems. Strong organizational skills with the ability to prioritize in a deadline‑driven setting.
    $39k-58k yearly est. 21h ago
  • Business Enablement Specialist

    The TJX Companies, Inc. 4.5company rating

    Operations specialist job in Marlborough, MA

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Business Enablement Specialist; Vendor and Buyer Engagement - Port of Entry The Opportunity: Contribute To The Growth Of Your Career. As a Business Enablement Specialist you are a crucial part of our supply chain network, supporting the flow of goods from around the globe to our U.S. stores. You will be assigned a mix of core responsibilities, as well as special projects. Working in a fast-paced retail business, no day will be the same! Responsibilities: Collaborates with logistics, merchandising, global buying offices, merchandising support, planning & allocation, and distribution services to maintain alignment and communication Builds and develops business relationships with stakeholders at multiple levels and organizational divisions Provide support and training to internal operations groups, develop tools and standard methodologies, to ensure we get the right product, to the right place, at the right time Plays an important role in the development of long-term supply chain visibility reporting Monitors logistics and operational reporting to predict and act upon relevant changes in the supply chain Develops, analyzes, and publishes operational and exception reporting Assists in the development and execution of area KPI's; analyzes and reports on variances as determined by business area needs Presents results to business leaders and partakes in preparing management presentations Performs intermediate operational analyses to identify expense saving and supply chain opportunities Assists in lead time analysis and preparation of analytical presentations and recommendations Supports key supply chain initiatives and has a general understanding of value-added services within business enablement & logistics; store ready, EDI/ASN Program, vendor centric ticketing, vendor compliance Act as the liaison between logistics, merchandising, global buying offices and external partners Who We Are Looking For: You. Education: Bachelor's Degree or equivalent job experience Industry Experience: 2-3 years in corporate supply chain, logistics, or corporate retail experience Technical Proficiency: Advanced in Excel and Power Point required, experience with Power BI, Snowflake, or other data visualization tools preferred Analytical Abilities: Strong analytical thinking and problem-solving capabilities Communication Skills: Excellent written and verbal communication, able to present data driven insights to diverse audiences Professional Attributes: Flexible, self-starter, strong relationship building skills, responsiveness to evolving business needs Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This position has a starting salary range of $69,200.00 to $86,500.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $69.2k-86.5k yearly 21h ago
  • Operations Consultant - Manufacturing Excellence

    Lime Talent

    Operations specialist job in Boston, MA

    Salary Details & Other Key Info Base Salary range - $100,000 - $120,000 Strong Bonus + Benefits package Office Location - Boston Area Travel - Consultants travel domestically every week from Monday-Thursday, please note this is a requirement of this role Career Development - Fantastic career development opportunities, this client has a culture fostered around people development Operations Consultant - Manufacturing Excellence About the Role We are seeking an ambitious and hands-on Operations Consultant to join a growing Boutique consulting firm specializing in operational performance improvement. This role is ideal for individuals with a passion for problem-solving, data-driven decision-making, and delivering measurable impact in complex manufacturing and industrial environments. As a Consultant, you will work closely with clients across a range of industries - including FMCG, Industrials & Life Sciences to identify inefficiencies, implement solutions, and drive sustainable performance improvements. This is a dynamic, client-facing role that blends strategic thinking with on-the-ground execution. Key Responsibilities Lead and support operational transformation projects, working directly with client teams to identify performance gaps and implement solutions. Use a hands-on, data-driven approach to analyze processes, uncover inefficiencies, and drive tangible improvements. Work closely with senior stakeholders to align project goals, define strategies, and execute high-impact initiatives. Coach and mentor client teams to embed continuous improvement mindsets and ensure long-term success. Contribute to internal knowledge development and business growth by sharing insights, methodologies, and best practices. Who We're Looking For Degree level education in relevant field e.g. Engineering Experienced in Manufacturing, ideally in a Continuous Improvement related role, passionate about Manufacturing Strong analytical skills with a problem-solving mindset and the ability to translate data into actionable insights. Hands-on approach to driving change - comfortable working in industrial environments and engaging directly with frontline teams. Excellent communication and stakeholder management skills, with experience presenting to senior executives. A passion for continuous improvement and a strong entrepreneurial mindset. Willingness to travel frequently to client sites. Contact - Carl Costigan
    $100k-120k yearly 4d ago
  • Project Specialist

    PMO Partners, LLC

    Operations specialist job in Lowell, MA

    The Project Specialist assists with creating project goals, monitoring progress, and scheduling meetings to provide logistical support throughout the entire project life-cycle. They ensure that a project is completed on schedule, within budget and meets the needs of the customer. The successful Project Specialist has excellent planning skills and professional communication skills. Essential Job Functions ASSISTS IN PROJECT PLANNING, EXECUTION AND DELIVERY by Collaborating with project team members regarding: Project schedules Project plans Project scope statements and work packages Formal communications Resource plans and cost estimates Risk and issues logs Status and exception reporting Maintenance of project folders and documentation FACILITATES PROJECT MEETING EFFICIENCIES by Coordinating and scheduling meetings Preparing agendas for meetings Documenting key decisions Publishing meeting minutes PROMOTES TEAMWORK by Collaborating with team members to develop project collateral Writing and disseminating work plans and project documents CONTRIBUTES TO THE FINANCIAL MANAGEMENT OF THE PROJECT by Managing components of the project under the direction of the project manager Drawing from a working knowledge of basic revenue models, profit-and-loss and cost-to-completion projections MULTI-TASKING Ensures many critical and often parallel activities are handled efficiently and effectively with appropriate prioritization and delegation as needed MAINTAINS SAFE AND HEALTHY WORK ENVIRONMENT by Following organization standards and legal regulations Job Required Knowledge, Skills and Abilities Communications - Effective interpersonal skills, writing skills, verbal skills, intercultural communications, and presentation skills Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures Customer Centric Attitude - Conducts daily business with a strong sense of customer understanding and sensitivity to ensure the needs of the customer are accurately represented to other internal functions Teamwork - Balances team and individual responsibilities; welcomes feedback; contributes to positive team spirit; supports group commitments; puts success of the team above individual interests Customer Satisfaction - Manages difficult or emotional situations; responds promptly to needs; solicits feedback to improve project delivery; provides needed information; meets commitments Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics Adaptability - Adapts to changing work environments; manages competing demands; changes approach as needed; able to deal with frequent change, delays or unexpected events Initiative - Volunteers readily; undertakes self-development; seeks increased responsibilities; takes independent action and calculated risks; looks for and takes advantage of opportunities; asks for and offers help Judgment - Displays willingness to make decisions; uses sound and accurate judgment; supports reasoning for decisions; includes appropriate people in decision-making processes; makes timely decisions Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans; experienced negotiator with strong conflict management skills Dependability - Follows instructions; responds to management direction; takes responsibility for actions; keeps commitments; commits to necessary hours of work to reach goals; completes tasks on time or communicates alternative plans Travel - Requires travel to customer and non-customer sites in North America and Europe ( Required Education and Experience Bachelor's degree from an accredited college or university in business management; equivalent combination of education, certifications and experience may be substituted 2 or more years' experience in a project-based work environment with experience in the planning, management and delivery of projects Must be proficient in MS Word, Excel, Project, PowerPoint, Outlook and JIRA
    $58k-96k yearly est. 1d ago
  • Mobile Operations Specialist

    Klaviyo 4.2company rating

    Operations specialist job in Boston, MA

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The SMS Deliverability & Operations team ensures Klaviyo customers can confidently grow and scale their SMS programs worldwide. Our Mobile Operations specialists sit at the center of this mission, driving international and emerging-channel expansion, supporting our SMS Activations team by evolving SOPs and advocating for technology needs, and leading cross-functional efforts to operationalize industry changes. By combining operational readiness with deliverability and compliance expertise, Mobile Operations builds the foundations that make every new market launch, customer onboarding, and industry shift successful. We partner closely with our SMS Deliverability specialists, who safeguard message performance across existing markets. Together, we balance building for the future and maintaining excellence today, so Klaviyo customers can trust their messages will always reach the right people, at the right time, anywhere in the world. As a Mobile Operations Specialist, you'll play a critical role in making sure Klaviyo is always ready for what's next in the SMS ecosystem. You'll partner with vendors, internal teams, and industry groups to build scalable processes, operationalize new requirements, and ensure smooth launches of new countries, verticals, and messaging channels. You'll also serve as a go-to resource for our Activations team, building tools and SOPs, helping manage escalations, and ensuring stakeholders have what they need to deliver for customers. How You'll Make a Difference: Partner with vendors to scope functionality and processes for new or evolving countries, verticals, and messaging channels. Create processes, training materials, and SOPs that enable successful launches and operational readiness across stakeholders. Monitor post-launch performance to ensure new programs are successful, escalating issues to vendors or internal teams as needed. Act as a project manager for Deliverability & Compliance elements of cross-functional projects, coordinating activities and driving accountability. Collaborate as a subject matter expert with internal teams on process changes, industry updates, product launches, and customer activations. Represent Klaviyo in industry working groups, track changes in messaging requirements, and translate them into actionable processes and resources. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Who You Are: 2-3 years of experience (or equivalent) in an operations, product, or project management role within a technical or messaging-focused environment. Experience driving projects from scoping through delivery with cross-functional stakeholders. Strong vendor management skills, with the ability to advocate for internal needs and resolve escalations effectively. Strong analytical and problem-solving skills, with comfort using spreadsheets and analysis tools to manage complex information. Excellent written and verbal communication skills, with the ability to simplify complexity for diverse audiences. A proactive, hands-on approach, you're comfortable rolling up your sleeves to build processes and resources from the ground up. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have: Experience with SMS or messaging ecosystems (short codes, toll-free numbers, alphanumeric sender IDs). Familiarity with additional messaging channels such as RCS and WhatsApp. Experience collaborating with industry groups and applying evolving compliance guidelines. Background supporting customer-facing teams with SOPs, process enablement, and training. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$84,000-$126,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
    $84k-126k yearly Auto-Apply 16d ago
  • Building Maintenance & Operations Specialist

    Medical Information Technology, Inc. 4.8company rating

    Operations specialist job in Westwood, MA

    At MEDITECH, we take a lot of pride in our beautiful offices. The primary role of this position is to assist with many various and critical facility management duties. Building Maintenance & Operations Specialists are responsible for the upkeep, maintenance, and security of MEDITECH buildings and grounds. As a member of the General and Administrative team, your job would involve: * Performing preventative maintenance, utilizing hand tools, power tools, ladders, chemicals, motorized equipment, lifts, etc. * Repairing and troubleshooting a variety of facility systems including; mechanical systems, plumbing and electrical systems, energy management/card access, fire alarm systems, and other general facility systems, acknowledging and following the proper use and safety procedures of all equipment (including chemicals) that are owned by MEDITECH * Day to day project work * Electrical and plumbing * Housekeeping * General facility maintenance * Conference/training room setup * General facility security * Phone, data, PC and network troubleshooting * Purchasing, shipping and receiving activities * Snow removal * Providing and maintaining building security * Providing assistance to Corporate Solutions as needed * Ability to work overtime and holidays. Shifts available: * Weekdays, Monday - Friday 6:00 AM to 2:30 PM * Weekdays, Monday - Friday 2:00 PM to 10 PM * Weekdays, Monday - Friday 10:00 AM to 6:30 PM * Weekend Nights, Friday, Saturday and Sunday 7:00 PM to 7:00 AM * Weekend Days, 7:00 AM to 7:00 PM Requirements * Possession of a trade license(s) preferred, high school degree, associate degree, or applicable work experience (5+ years preferred) * Handy person experience preferred * Ability to effectively communicate * Ability to troubleshoot in many different areas * Exceptional project management and organizational skills * Strong analytical skills and mechanical aptitude * Ability to work independently * Ability to provide on-call support * Ability to frequently move various pieces of equipment weighing anywhere from 50 pounds up to a couple of hundred pounds * Ability to constantly work in outdoor weather conditions * Ability to reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl * General knowledge of PC and e-mail functions. Hiring salary range: $47,700- $60,000 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law. MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.
    $47.7k-60k yearly 45d ago
  • Sales Operations Specialist

    C-4 Analytics 3.8company rating

    Operations specialist job in Wakefield, MA

    Sales Operations Specialist - C-4 Analytics C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. C-4 Analytics is committed to developing innovative solutions for every dealer in every market, and to providing the highest levels of accountability and customer service. We are currently hiring for a Sales Operations Specialist - Wakefield, MA as we look to expand our team and support our growing roster of local and national clients. If you are unable to complete this application due to a disability, contact this employer to ask for accommodation or an alternative application process. Who We're Looking For: Sales Operations Specialist - Wakefield, MA We are seeking a hands-on Sales Operations Specialist to improve the effectiveness and discipline of our sales team. This role will lead and guide Digital Consultants (DCs) on how they execute daily: how they prospect, follow up, run sequences, write emails, and advance opportunities. The Sales Operations Specialist will act as the quality-control layer of the sales organization, ensuring that activity is not only high but also effective. A day in the life of a Sales Operations Specialist: Wakefield, MA Review sales activity (calls, emails, sequences, HubSpot tasks) and provide actionable leading. Maintain a rep scorecard to track activity, pipeline health, messaging quality, and conversion metrics. Develop and enforce best practices for: Call follow-up and sequencing discipline Writing effective, value-driven emails ICP targeting and prospect selection Correct use of CRM sequences and task management Conduct regular “call reviews” and “email reviews” with reps, similar to a lead reviewing game tape. Standardize email templates, call scripts, and prospecting sequences across the team. Partner with Sales Ops to ensure data hygiene and accurate activity tracking in the CRM. Collaborate with sales leadership to identify underperformance trends and implement targeted leading plans. Drive adoption of sales messaging and positioning (ensuring reps are telling the C-4 story consistently). Support onboarding and ramping of new hires with structured training and ongoing leading. What you'll need to succeed: 3-7 years in sales enablement, inside sales management, or a sales training/leading role. Strong understanding of prospecting best practices (email, phone, social, sequences). Experience with CRM systems required. Ability to listen to calls, review emails, and provide detailed leading on both content and process. Excellent communication skills - able to lead with candor while earning rep trust. Data-driven mindset; able to translate activity and pipeline reports into leading action plans. Automotive industry knowledge is a plus, but not required. Compensation: We offer a competitive compensation commensurate with experience and qualifications. The hourly pay for this position is $26.45 - $36.06 ($55,000 - $75,000 per year based on a 40-hour work week). The final compensation package will be determined based on factors such as skills, knowledge, and demonstrated expertise. Please note that the stated salary range is flexible and negotiable based on individual qualifications and fit for the role. We encourage candidates to discuss their salary expectations during the interview process. Working at C-4 Analytics We provide our employees with a range of benefits, including career development programs, unlimited paid time off, and additional perks. All are welcome to visit our careers and culture page for more details. More About C-4 Analytics C-4 Analytics takes the guesswork out of advertising. We don't over-promise: we over-deliver. We provide real value to our clients because we really value them as partners. We love Google and Facebook, but also love Instagram and Bing. We innovate, educate and instigate. We are forward-thinking, but we learn from the past. We are results-driven and our strategies drive results. We love the practical applications of psychology to marketing, but we aren't above a good practical joke. We are team players, but we love to crush our competitors. We create an environment of respect and we respect the environment. We are the brains and the good looks. We are very humble. We are nerds, but cool, likable nerds. We are never gonna give you up. Never gonna let you down. We are all work and all play. We calculated that only 15.8% of visitors who started this paragraph would actually read this far down. We are C-4 Analytics.
    $55k-75k yearly Auto-Apply 15d ago
  • Sales Operations Specialist

    Big Belly Solar 4.1company rating

    Operations specialist job in Needham, MA

    The Sales Operations Specialist will be responsible for supporting Sales, spanning all business segments in our International and Domestic Sales group, by assisting to effectively service current and potential customers. This role is responsible for being a Subject Matter Expert in relationship management, and continued management of the daily needs of both the customer and sales team related to the order-to-cash process. The candidate will also have ad-hoc responsibilities for improving processes and metrics across the company to drive business line results. The Sales Operations Specialist will work closely with sales, operations, legal, and finance. This position is an in-office position in Needham, MA. (Flex schedule) Responsibilities: Support throughout sales processes; pre-order, order processing, and post-order documents Issue quotations for hardware and software Send out shipping information and delegate onboarding tasks Generate sales reports Process hardware and software orders Complete shipping damage claims Responsible for sales requests CRM (Salesforce.com) administration. Provide end-user support for CRM - incumbent will provide day-to-day support for end-user questions on sales force automation, and training Work to improve the data quality in CRM continually Assist in arranging international shipping (custom documentation & manufacturer pick up) Other duties as assigned Requirements Prospective candidates should have demonstrated commitment to customer satisfaction through a track record of respecting and caring for customers Ability to communicate clearly and professionally, both verbally and in writing Able to communicate technical information to non-technical people Strong decision-making and analytical abilities A technical aptitude and willingness to learn and understand various software programs and how Bigbelly hardware and software works Excellent organizational skills with the ability to work independently and on multiple tasks Proficient with Microsoft Office applications Flexible; willing and able to change directions, priorities, and processes as needed Able to work independently and as a team 2+ years experience in a customer support role Bachelor's degree
    $46k-62k yearly est. 21d ago
  • Principal Specialist - Sales Operations

    Woodmac

    Operations specialist job in Boston, MA

    Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That's why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years' experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers' decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. WoodMac.com Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action Role Purpose Join our team and play a pivotal role in powering the growth ambitions of our business by enabling a high-performing, scalable Sales organisation. As a key member of the Revenue Operations team and a trusted partner to our Vertical Sales Leaders, you will oversee and enhance the processes and deliver insights that fuel our go-to-market engine. You will balance day-to-day operational ownership with strategic projects across forecasting, CRM excellence and sales process optimisation. Using data to improve pipeline visibility, highlight trends and support informed decision-making, you will create reporting and guidance that enable clarity and focus for Sales teams. Through continuous improvement and cross-functional collaboration, you will eliminate friction, strengthen operational discipline and set the organisation up to achieve growth predictably and at scale. Main Responsibilities Lead analysis of sales performance, pipeline and activity data to identify trends, risks and opportunities that shape commercial decisions and sales priorities. Produce accurate and timely forecasting in partnership with Sales Leadership, improving predictability through better data quality, pipeline visibility and process discipline. Champion CRM excellence by ensuring data accuracy, usability and adoption; train Sales teams on best practices and lead ongoing enhancement of workflows, fields & processes. Drive continuous improvement of sales processes by identifying inefficiencies, eliminating friction, introducing automation and ensuring cross-functional alignment across Sales, Marketing, Finance and Product. Provide strategic recommendations to Sales Leadership on sales operations strategy and revenue optimization initiatives Design, maintain and evolve the sales territory model in partnership with Vertical Leaders to maximise GTM effectiveness and reflect market demand; manage territory changes Lead and drive major internal business initiatives focused on sales operations transformation, process optimization, and cross-functional integration to support organizational growth objectives Manage operational policies and sales enquiries related to rules of engagement, account and lead allocation, ensuring clarity and consistent application across the organisation. Partner with Finance and Commissions to ensure month-end processes are completed accurately and on time, with the correct inputs for compensation and reporting. Oversee end-to-end systems and data processes for starters, movers and leavers within Sales, ensuring smooth onboarding, access and territory/account transitions. About You Experience in Sales Ops, Enablement, Support, or Commercial Enablement. Growth mindset; proactively identifies and tackles challenges. Strong analytical skills with excellent attention to detail. Advanced Microsoft Excel and Office skills. Hands-on Salesforce experience; reporting, dashboards, and CRM administration. General understanding of Marketing, Finance, and Product operations. Comfortable interpreting data and translating into actionable insights, with strong commercial awareness of market positioning and competitive landscape to inform strategic recommendations Works collaboratively across teams. Thrives in fast-paced, growth-focused environments. Strong communication skills; able to influence and build alignment. Expectations We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future. Due to the global nature of the team, a degree of flexible working will be required to accommodate different time zones. While this is expected to be a full-time role, part-time or flexible working arrangements will be considered. Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at ************ If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.
    $77k-125k yearly est. Auto-Apply 11d ago
  • Inside Sales Operations Specialist

    Universal Sequencing Technology Corporation

    Operations specialist job in Canton, MA

    Universal Sequencing Technology (UST, **************************** is building the tools that will lead to the next breakthroughs in biomedical science. Come joins us and be part of the ride! UST is a Boston area startup (with facilities in CA and China) developing exciting technologies that will revolutionize DNA sequencing and healthcare. Our TELL-Seq DNA library prep kits are used to gain insight into genomic structural variations, metagenomics, and de novo sequencing. Additionally, UST is focused on new and exciting applications for single cell analysis and targeted genetic analysis. This person will report to the Head of Commercial and as an early member of the UST commercial team, will have considerable influence into commercial strategy and our growth as company. This is a hybrid role, with responsibility for both sales operations as well as inside sales. We are looking for someone with a basic understanding of the life sciences. Individuals applying for this position must be highly organized and able to manage multiple responsibilities. This is a great opportunity for an energetic professional looking to advance their career in the biotech field. You should be located in the Greater Boston area. Key Responsibilities Achieve quarterly and annual revenue targets Demonstrate account and prospect management skills Proactively identifies prospects and understands their needs Deliver accurate and timely forecasts and territory planning Provide customer feedback, and introduce new product ideas to management Maintain CRM database with up-to-date information Communicates with field sales and technical support service as needed Work closely with marketing team to help guide messaging Represent the company at relevant trade shows, conferences, and events Represent UST in a professional and ethical manner Owns quoting and will work closely with finance on invoicing Support field sales as needed on planning and operational needs Assist Head of Commercial with event planning and additional marketing activities Required Skills and Background BA/BS in the Life Sciences is highly desirable A minimum of 2 years of sales, BD, or marketing experience in the Life Science industry Must be able to effectively communicate Must be highly organized and maintain CRM Ability to build relationships and provide strong customer satisfaction Demonstrated drive and determination to meet goals Positive external and internal relationship management skills
    $78k-125k yearly est. Auto-Apply 60d+ ago
  • Sr Business Mgmt Specialist - US Commercial Real Estate Lending

    TDI 4.1company rating

    Operations specialist job in Boston, MA

    Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Business Management, Strategy & Support Job Description: Department Overview: US CRE Credit Management is a dynamic organization that supports CRE lending products across almost all distribution channels within the Bank (ICRE and Regional Commercial Bank). In addition to traditional secured CRE lending, the group maintains specialty verticals that include REITs/Funds/Capital Calls, Mortgage Warehouse and Affordable Housing which serves as a primary driver of the bank's CRA activities. The ICRE portfolio comprises ~375 relationships and ~$32B of exposure while the MCRE managed portfolio comprises ~1,500 relationships and ~$8B of exposure. Colleagues are based across the Bank's Maine to Florida footprint with hubs maintained in NYC, Boston, Charlotte and Miami. CM leadership is aligned with Regional Bank leadership in MCRE and the ICRE is aligned geographically and by verticals. Areas of opportunity with the Senior Business Management specialist role include: project management (Policy and Model reviews as well as Adhoc), process management (deal screening, high risk portfolio etc), coordination of training and development, data and reporting (dashboards), Monitoring and Controls oversight as well as exam coordination (regulatory and internal). The above details are specific to the role which is outlined in the general description below. The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, oversight, control or governance activities for highly complex / high risk / transformational (change the bank) / strategic initiatives, liaises across the organization and primarily interfaces with executive and/or functional stakeholders. Depth & Scope: Generally accountable for a significant business management area that typically has enterprise wide impact or accountability Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes Position typically deals with senior/executive management Focus on longer-range planning for functional area (e.g. 12 months or greater) May manage and prioritize multiple projects at a given time Education & Experience: Undergraduate degree 10+ years relevant experience Customer Accountabilities: Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.) Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed Shareholder Accountabilities: Adheres to enterprise frameworks and methodologies that relate to business management activities for own area Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations Leads relevant governance meetings or committees and related deliverables / outcomes Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues Employee/Team Accountabilities: Provides thought leadership and/or industry knowledge for own area of expertise Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services Participates in knowledge transfer within the team and business units Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds - Occasional Sitting - Continuous Standing - Occasional Walking - Occasional Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Never Squatting - Occasional Bending - Occasional Kneeling - Never Crawling - Never Climbing - Never Reaching overhead - Never Reaching forward - Occasional Pushing - Never Pulling - Never Twisting - Never Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $55k-85k yearly est. Auto-Apply 12d ago
  • Sales Operations Specialist

    Informa Techtarget

    Operations specialist job in Newton, MA

    Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue. We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: Trusted information that shapes the industry and informs investment Intelligence and advice that guides and influences strategy Advertising that grows reputation and establishes thought leadership Custom content that engages and prompts action Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit informatechtarget.com and follow us on LinkedIn Job Description This role is based in our Newton office We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance. You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments. Day-to-day would include Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy. Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership. Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition Systems & Tools Enablement: Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement. Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle. Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution Qualifications 3-5 years of experience in Sales Operations, Revenue Operations, or related roles. Strong understanding of sales processes, pipeline management, and forecasting methodologies. Working knowledge of Salesforce; familiarity with automation or integration concepts preferred. Hands-on experience with sales productivity tools (Gong, Outreach, Sales Navigator, ZoomInfo, PandaDoc, etc) or similar platforms. Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment. Strong analytical and problem-solving skills; able to distill complex data into actionable insights. Excellent verbal and written communication skills; able to engage with both technical and non-technical teams. A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely. TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world The salary range for this role is $68,000- $78,000 based on experience. This posting will automatically expire on 12/15
    $68k-78k yearly 5d ago
  • Business Enablement Specialist

    Tjmaxx

    Operations specialist job in Marlborough, MA

    TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Business Enablement Specialist; Vendor and Buyer Engagement - Port of Entry The Opportunity: Contribute To The Growth Of Your Career. As a Business Enablement Specialist you are a crucial part of our supply chain network, supporting the flow of goods from around the globe to our U.S. stores. You will be assigned a mix of core responsibilities, as well as special projects. Working in a fast-paced retail business, no day will be the same! Responsibilities: Collaborates with logistics, merchandising, global buying offices, merchandising support, planning & allocation, and distribution services to maintain alignment and communication Builds and develops business relationships with stakeholders at multiple levels and organizational divisions Provide support and training to internal operations groups, develop tools and standard methodologies, to ensure we get the right product, to the right place, at the right time Plays an important role in the development of long-term supply chain visibility reporting Monitors logistics and operational reporting to predict and act upon relevant changes in the supply chain Develops, analyzes, and publishes operational and exception reporting Assists in the development and execution of area KPI's; analyzes and reports on variances as determined by business area needs Presents results to business leaders and partakes in preparing management presentations Performs intermediate operational analyses to identify expense saving and supply chain opportunities Assists in lead time analysis and preparation of analytical presentations and recommendations Supports key supply chain initiatives and has a general understanding of value-added services within business enablement & logistics; store ready, EDI/ASN Program, vendor centric ticketing, vendor compliance Act as the liaison between logistics, merchandising, global buying offices and external partners Who We Are Looking For: You. Education: Bachelor's Degree or equivalent job experience Industry Experience: 2-3 years in corporate supply chain, logistics, or corporate retail experience Technical Proficiency: Advanced in Excel and Power Point required, experience with Power BI, Snowflake, or other data visualization tools preferred Analytical Abilities: Strong analytical thinking and problem-solving capabilities Communication Skills: Excellent written and verbal communication, able to present data driven insights to diverse audiences Professional Attributes: Flexible, self-starter, strong relationship building skills, responsiveness to evolving business needs Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 300 Value Way Location: USA Home Office Marlborough MA 300 Value WayThis position has a starting salary range of $69,200.00 to $86,500.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $69.2k-86.5k yearly 9d ago
  • Sr Business Mgmt Specialist - US Commercial Real Estate Lending

    TD Bank 4.5company rating

    Operations specialist job in Boston, MA

    Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Business Management, Strategy & Support Job Description: Department Overview: US CRE Credit Management is a dynamic organization that supports CRE lending products across almost all distribution channels within the Bank (ICRE and Regional Commercial Bank). In addition to traditional secured CRE lending, the group maintains specialty verticals that include REITs/Funds/Capital Calls, Mortgage Warehouse and Affordable Housing which serves as a primary driver of the bank's CRA activities. The ICRE portfolio comprises ~375 relationships and ~$32B of exposure while the MCRE managed portfolio comprises ~1,500 relationships and ~$8B of exposure. Colleagues are based across the Bank's Maine to Florida footprint with hubs maintained in NYC, Boston, Charlotte and Miami. CM leadership is aligned with Regional Bank leadership in MCRE and the ICRE is aligned geographically and by verticals. Areas of opportunity with the Senior Business Management specialist role include: project management (Policy and Model reviews as well as Adhoc), process management (deal screening, high risk portfolio etc), coordination of training and development, data and reporting (dashboards), Monitoring and Controls oversight as well as exam coordination (regulatory and internal). The above details are specific to the role which is outlined in the general description below. The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, oversight, control or governance activities for highly complex / high risk / transformational (change the bank) / strategic initiatives, liaises across the organization and primarily interfaces with executive and/or functional stakeholders. Depth & Scope: * Generally accountable for a significant business management area that typically has enterprise wide impact or accountability * Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels * Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes * Position typically deals with senior/executive management * Focus on longer-range planning for functional area (e.g. 12 months or greater) * May manage and prioritize multiple projects at a given time Education & Experience: * Undergraduate degree * 10+ years relevant experience Customer Accountabilities: * Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy * Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas * Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas * Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation * Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.) * Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management * Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed Shareholder Accountabilities: * Adheres to enterprise frameworks and methodologies that relate to business management activities for own area * Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank * Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required * Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite * Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). * Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations * Leads relevant governance meetings or committees and related deliverables / outcomes * Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues Employee/Team Accountabilities: * Provides thought leadership and/or industry knowledge for own area of expertise * Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest * Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency * Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services * Participates in knowledge transfer within the team and business units Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
    $53k-69k yearly est. Auto-Apply 11d ago
  • New Business Onboarding Specialist

    Man Group 4.6company rating

    Operations specialist job in Boston, MA

    Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $213.9 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at *********** * As at 30 September 2025 Role Overview As a New Business Onboarding Specialist, you will support the Firm's new business initiatives by ensuring the operations infrastructure is ready to onboard new business on time. Key responsibilities: New Business & Infrastructure Setup Support the firm's new business initiatives and ensure operational infrastructure is in place to onboard new business Initiate and ensure completion of technical and operational setup for new funds and managed accounts Assist in launching new products and services Work with the Business and Clients to ensure specific requirements are met Engage with external parties to agree workflows, documentation requirements, account setup, and trade/statement communication Liaise with brokers and clients via multiple systems, email, and other communication channels Ensure due process is conducted on all requests in compliance with internal and external controls and audit requirements Data Management & Quality Resolve internal static data queries and issues in a timely manner within a controlled environment, covering: Securities and funds data Internal books and accounts Counterparty data Ensure data quality is updated and maintained with accuracy and timeliness Monitor trade queues for failed trades (TIA) Resolve trade issues caused by static data discrepancies Maintain internal trade booking and counterparty override rules Market Data & Configuration Maintain market-driven data points Update and manage local charge rules Configure settlement date rules Maintain exchange holiday calendars Technical Competencies: Experience in operations within an investment management firm, investment bank, or hedge fund Previous client-facing, middle office, or operations financial services experience Good understanding of financial markets and industry best practices Self-motivated and responsive to a constantly changing environment Ability to identify and escalate potential problems or delays to management Excellent written and oral communication skills (both client-facing and internal) Core Competencies: Client Service Excellence (Internal & External): Speaks the client's language; demonstrates understanding and empathy; shows personal responsibility and accountability; manages and exceeds client expectations Professional & Ethical Standards: Applies Man Group ethics and values; demonstrates positive attitude; globally oriented; business aware; seeks continuous skills enhancement; works comfortably in an entrepreneurial environment; ensures compliance Effective Team Working: Valued and sought after as a team member; recognizes and supports others The anticipated based salary range for this position is listed below. Compensation packages would also include benefits and a discretionary bonus. This is the base salary range that the Company believes it will pay for this position at the time of this posting based on the location and requirements of the position as well as the skills, qualifications, and experience of the applicant. The Firm reserves the right to modify this pay range at any time. US Pay Range$75,000-$85,000 USD Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at ***********/diversity. You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact *************************.
    $75k-85k yearly Auto-Apply 31d ago
  • Business Dev Specialist I or II - Boston, MA

    Msccn

    Operations specialist job in Boston, MA

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. PLEASE NOTE: This position can be filled at either the Business Development Specialist I or II level - please see below for position compensation, details, and requirements. BDS I expected salary range of $55,250 to $65,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). BDS II expected salary range of $57,800 to $68,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Constellation is seeking candidates who are within a commutable distance of offices in Boston, Baltimore, Houston, Kennett Square, or Chicago for in-person meetings or events. BDS I - PRIMARY PURPOSE OF POSITION The Business Development Specialist I is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing technical support to the sales and account management team. This role is also the liaison and point of contact with other functional groups for pre-deal related issues in the sales cycle. BDS II - PRIMARY PURPOSE OF POSITION The Business Development Specialist II is responsible for owning the accuracy and integrity of customer and account data in Customer Relationship Management (CRM) system and providing advanced technical support to the sales and account management team. This role is also the liaison and primary point of contact with other functional groups for pre-deal related issues in the sales cycle. BDS I - PRIMARY DUTIES AND ACCOUNTABILITIES Data Entry and Maintenance. Creates opportunities, offers, and various pricing scenarios to support transactions. Owns accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Maintains data accuracy on any changes in customer data (ownership changes for example). Responsible for establishing and maintaining account hierarchy within the system of record; Familiar with non-standard requests. Utility Knowledge. Provides data and technical support to Business Development Managers and Account Managers with a proficient understanding of regional utility requirements. Communication. Receives and responds to Request for Proposals (RFP's) primarily by email. Liaison between Sales and other functional groups throughout the data validation process and contract execution. Can coordinate with the pricing and legal teams on non-standard requests as needed. Process Improvements. Assists with ad hoc requests for process improvements, such as assisting in cleanup projects, new hire training, development of process efficiencies, and system testing. Travel required as necessary to meet business needs. In-person attendance for trainings, team meetings, and other moments that matter. BDS II - PRIMARY DUTIES AND ACCOUNTABILITIES Utility, Market, Lead Source, Product Knowledge. Independently determines appropriate delivery point and rate class. Collaborates on appropriate product, and margins when creating opportunities and offers to support transactions. Understands requirements in at least two utilities/iso's and the impact to the customer, channel partner, and organization of selections made during set up and pricing based on utility, market, lead source, and product. Demonstrates strong knowledge of managing non-standard requests and leads coordination with the pricing and legal teams as needed. Communication External and Internal. Clearly and professionally communicates, in writing and verbally, with external parties (e.g. customers, prospects, and channel partners) and internally with sales, team members and other functions. Interacts directly with prospects, customers, channel partners, sales, and other internal functions to ensure the accuracy and integrity of customer data in Customer Relationship Management (CRM) system. Sends pricing and contracts directly to channel partners and customers Data Analytics and Management. Evaluates current and historic account information, lead source, market, and product to ensure that we create the best account structure and present the best options. Provides strong data and technical support to Business Development Managers, Account Managers, and external customers with an advanced understanding of regional utility requirements and account structures. Owns and maintains data accuracy in CRM, including any complex changes in customer data (e.g. ownership changes, splits, and name changes). Establishes and maintains account hierarchy within the system of record; creates various pricing scenarios to support transactions. Process Improvements. Exhibits strong knowledge of systems to advocate for and participate in process improvement efforts. This may include cleanup projects, new hire training, development of process efficiencies and system enhancements, and any required ongoing testing. Team Lead. Serve as internal resource to team and initial escalation point to resolve challenges throughout the data validation process and work through system sync issues. Liaison between Sales, internal functional groups, and customers/channel partners to ensure open communication and coordination throughout the data validation process and contract execution. Travel required as necessary to meet business needs. In-person attendance for trainings, team meetings, and other moments that matter. Additional Qualifications/Responsibilities MINIMUM REQUIREMENTS BDS I - MINIMUM QUALIFICATIONS Highly proficient in Word, Excel, PowerPoint, and Outlook Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers. Strong analytical skills, attention to detail, problem-solving, and independent decision-making. Ability to effectively build and maintain relationships with internal customers Flexibility on the job and the ability to work under multiple, daily deadlines. Ability to maintain confidentiality of all information always BDS II - MINIMUM QUALIFICATIONS Highly proficient in Word, Excel, PowerPoint, and Outlook Exceptional written and oral communication skills to function in a team environment and to maintain rapport with employees and customers. Strong analytical skills, attention to detail, problem-solving, and independent decision-making. Ability to effectively build and maintain relationships with internal customers Flexibility on the job and the ability to work under multiple, daily deadlines. Ability to maintain confidentiality of all information always BDS I/II PREFERRED QUALIFICATIONS Direct customer service experience Bachelor's Degree
    $57.8k-68k yearly 11d ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Haverhill, MA?

The average operations specialist in Haverhill, MA earns between $42,000 and $103,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Haverhill, MA

$66,000
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