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Order processor hiring summary. Here are some key points about hiring order processors in the United States:
Here's a step-by-step order processor hiring guide:
An order processor is responsible for monitoring the database platform of a business. Duties include responding to customers' inquiries and concerns, processing orders, administering payments, and verifying order details before shipment, ensuring the items' quality and quantity to prevent order delays and customer complaints. Order processors update inventory records, prepare invoices, and resolve billing discrepancies. They also coordinate closely with delivery drivers and dispatchers to confirm successful deliveries accurately and efficiently. An order processor requires having computer competencies and excellent communication skills, especially on tracking orders and handling customers' feedback about the services.
Before you post your order processor job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an order processor for hire on a part-time basis or as a contractor.
Hiring the perfect order processor also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.
This list presents order processor salaries for various positions.
| Type of Order Processor | Description | Hourly rate |
|---|---|---|
| Order Processor | Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers. | $12-19 |
| Data Entry/Data Coordinator | A data entry/data coordinator is responsible for overseeing and coordinating the data management procedures of a company. They develop plans through extensive research and analyses, perform assessments and evaluations to ensure systems adhere to standards and regulations, coordinate with external parties to procure supplies, and fulfill data requests... Show more | $11-20 |
| Contractor Buyer | A contractor buyer is responsible for acquiring materials and resources for construction and manufacturing processes that meet the quality standards and budget limitations. Contractor buyers negotiate offers with trusted suppliers and vendors for cost-effective materials based on design specifications and requirements... Show more | $15-24 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Massachusetts | $38,753 | $19 |
| 2 | California | $37,276 | $18 |
| 3 | Oregon | $36,030 | $17 |
| 4 | New York | $33,918 | $16 |
| 5 | Minnesota | $33,657 | $16 |
| 6 | Arizona | $32,952 | $16 |
| 7 | Indiana | $32,417 | $16 |
| 8 | Illinois | $31,802 | $15 |
| 9 | Michigan | $29,755 | $14 |
| 10 | North Carolina | $29,741 | $14 |
| 11 | Florida | $28,665 | $14 |
| 12 | Texas | $28,240 | $14 |
| 13 | Wisconsin | $27,622 | $13 |
| 14 | Tennessee | $27,543 | $13 |
| 15 | Missouri | $23,264 | $11 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Lockheed Martin | $40,832 | $19.63 | 3 |
| 2 | PPG | $40,582 | $19.51 | |
| 3 | American Woodmark | $39,549 | $19.01 | |
| 4 | P&G | $39,033 | $18.77 | 2 |
| 5 | Stanley Black & Decker | $38,513 | $18.52 | 1 |
| 6 | MSC Industrial Direct Co | $38,430 | $18.48 | 2 |
| 7 | Crestron Electronics | $38,094 | $18.31 | |
| 8 | Reliance Steel & Aluminum Co | $37,953 | $18.25 | 1 |
| 9 | HD Supply | $37,824 | $18.18 | 6 |
| 10 | Cenergy International Services | $37,740 | $18.14 | |
| 11 | Murray | $37,345 | $17.95 | |
| 12 | Ralph Lauren | $37,134 | $17.85 | |
| 13 | Pacific Office Automation | $36,901 | $17.74 | |
| 14 | ARKRAY USA | $35,785 | $17.20 | |
| 15 | Newell Brands | $35,750 | $17.19 | |
| 16 | University of St. Augustine for Health Sciences | $35,538 | $17.09 | |
| 17 | Volt Systems LLC | $35,176 | $16.91 | |
| 18 | The Coca-Cola Company | $34,962 | $16.81 | 19 |
| 19 | Interior Specialists | $34,859 | $16.76 | |
| 20 | Tiffany & Co. | $34,759 | $16.71 | 1 |
A job description for an order processor role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an order processor job description:
There are various strategies that you can use to find the right order processor for your business:
Your first interview with order processor candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.
You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've selected the best order processor candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.
It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.
After that, you can create an onboarding schedule for a new order processor. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Recruiting order processors involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $32,983 per year for an order processor, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for order processors in the US typically range between $12 and $19 an hour.