Patient Care Coordinator
Patient access representative job in Johnston, IA
Westfield Veterinary Hospital has an opportunity for a full time Patient Care Coordinator/CSR Hybrid to join our team! Compensation: $17.00 - $19.00/hr depending on experience What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities
Essential Functions:
* Maintains and upholds the Core Values and Mission Statement of MPH.
* Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
* Warmly welcomes clients upon their arrival and escorts them to the exam room.
* Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
* Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
* Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
* Schedules follow-up appointments and future wellness visits.
* Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
* Clearly explains discharge instructions and addresses client inquiries.
* Handles client checkouts and collects payments in the exam room.
* Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.
Additional Functions:
* Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
* Passionate about delivering exceptional client service.
* Genuine love and appreciation for animals.
* Friendly, personable, and committed to ensuring client satisfaction.
* Proficient in active listening and accurate transcription of medical information.
* Thrive on serving and assisting people.
* Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
* Strong computer literacy and typing skills.
* Effective communication skills, both written and verbal.
Required Education and Experience:
* High school diploma.
Preferred Education and Experience:
* Medical terminology
Physical Requirements:
* Prolonged periods of standing and working on a computer.
* Ability to bend down and lift up to 40lbs unassisted.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
Auto-ApplyPatient Experience Representative - Internal Medicine (Full-Time)
Patient access representative job in Des Moines, IA
Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading…
A day in the life…
Wondering what a day in the life of a Patient Experience Representative in our Internal Medicine at The Iowa Clinic might look like?
* Arrive at work in the morning - no night shifts here!
* Represents the clinic by providing advanced-level patient services primarily at our Downtown location with additional coverage as needed at our other Primary Care locations.
* Provide patients with detailed customer service with registration as a direct contact and resource to patients, and will manage the flow of clinical scheduling, registration, patient materials, and communicating delays or changes.
* This position will also serve as a resource for registration, scheduling, and clinical staff.
* Strives to create The Iowa Clinic Experience with each interaction.
* Leave in the evening - hooray for working standard clinic hours!
This job might be for you if you have…
Qualifications
* High School diploma or equivalent required.
* Medical Experience in a medical office setting is preferred.
* Highly motivated to work in a healthcare setting.
Bonus points if…
* You love exceeding people's expectations.
* You enjoy having fun where you work
* Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What's in it for you?
* One of the best 401(k) programs in central Iowa, including employer match and profit sharing
* Employee incentives to share in the Clinic's success
* Generous PTO accruals and paid holidays.
* Health, dental, and vision insurance
* Quarterly volunteer opportunities through a variety of local nonprofits
* Training and development programs
* Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
* Monthly departmental celebrations, jeans days, and clinic-wide competitions
* Employee rewards and recognition program
* Health and wellness program with up to $350/year in incentives
* Employee feedback surveys
* All employee meetings, team huddles, and transparent communication
Auto-ApplyCLIVE Patient Access Representative I, M-F Days
Patient access representative job in Clive, IA
Performs outpatient and inpatient registrations including financial clearance tasks and functions. Collects patient financial liability payments, provides general information to hospital users, patients, families, and physician offices. Ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service delivery areas to maximize patient flow and customer service.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Greets patients upon their arrival and enters patient into patient tracking system; distributes patient information according to hospital policy and compliance regulations. Obtains State issued photo ID.
Identifies and selects the correct medical record number for patients already listed in the hospital database (master patient index) or creates a new medical record number for unlisted/new patients. Validates and enters patient demographic information and primary care physician information into the hospital information system. Reviews information for accuracy
Understands the requirements of various insurance payers including capitation services and obtains insurance referrals, insurance forms, patient financial responsibility forms, and insurance cards. Maintains knowledge of insurance requirements communicated by email, memorandum, educational opportunities, and in-services. Verifies patient insurance and eligibility/benefits at registration, at patient type change and when required.
Verifies physician scripts for completion and according to policy following up as needed for invalid or incomplete scripts including converting ED registration level of care/status changes to inpatient or observation.
Understands the basics of coding diagnoses and procedures as required for insurance authorizations and Medicare compliance. Utilizes online program for Medicare compliance, checking for diagnosis codes that correlate to testing ordered by physician. Obtains consents for Advance Beneficiary Notices (ABN) when required by Medicare.
Utilizes system generated Work Alerts and Work Queues to identify any omissions or errors. Resolves all identified omissions and / or errors within 72 hours of admission.
Collects self-pay deposits, co-payments, and deductibles from patients. Identifies any outstanding prior balances from previous visits, notifies patients during financial discussion and requests payment.
Posts all patient payments into hospital system, provides patient/family member with receipt. Follows department / hospital policies and procedures for handling and safeguarding monies and reconciles all point of service payments at end of shift and deposits with Cashier.
Assists and provides information to patients or guarantors on Ffinancial Aassistance. Refers to financial counseling as needed. Distributes information on the No Surprises Act according to policy.
Explains and obtains legal signatures from the patient or legal guardian on consents for treatment, level of care/status change as required by Federal and State law and payments.
Assures Admission or Observation paperwork is available and transported to the correct Nursing Unit per policy.
Scans all consents, cards, scripts into document imaging system. Bands patient with wristband as per department policy.
Coordinates with the Clinical Team as necessary to assure patient safety and efficient service delivery.
Provides flexibility to serve in any outpatient registration area that requires additional support to maximize patient flow and excellence in customer service.
Understands downtime and disaster protocols and when necessary, implements and utilizes organizational and departmental procedures.
Manages time effectively to perform complete registrations while meeting departmental productivity standards in compliance with system productivity policies.
Maintains high attention to detail by reviewing all work for completeness and accuracy in compliance with system quality assurance policies. Completes registrations to meet department accuracy standards for error-free work.
Participates and completes all assigned educational and skills development activities as assigned.
Participates in department or individual performance improvement initiatives as assigned or directed by manager and necessary day-to-day tasks aimed at ensuring departmental metric performance.
Other duties as needed and assigned by the manager.
Must possess the ability to comply with Trinity Health policies and procedures. Must be comfortable operating in a collaborative, shared leadership environment.
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
* High school diploma or equivalent combination of education and experience Minimum of one (1) year experience of patient access functions working within a hospital or clinic environment. Experience in a complex, multi-site environment preferred.
* HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
* Minimum of one (1) year hospital registration experience and competency.
* Medical terminology and knowledge of diagnostic and procedural coding.
* Knowledge and experience of -insurance verification with the ability to explain benefits, secure necessary authorizations.
* Effective written and verbal communication skills.
* Ability to multi-task, prioritize needs to meet required timelines.
* Customer service experience.
* Strong clerical and computer skills.
* Basic understanding of Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
* Excellent interpersonal skills are necessary in dealing with peers, internal and external customers.
* Accuracy, attentiveness to detail and time management skills.
* Willingness to learn other registration related tasks and functions in or outside of their hired team to ensure operational demands are met.
* Must be comfortable operating in a collaborative, shared leadership environment
* Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
* This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards.
* Incumbent communicates frequently, in person and over the phone, with people in all locations on support issues.
* Manual dexterity is needed in order to operate a keyboard, repetitive actions, fine manipulations and simple grasping. Speech and hearing is needed for extensive telephone and in person communication.
* Ability to see at near visual acuity. The incumbent is subject to eyestrain due to the many hours spent looking at a CRT screen. The noise level is low to moderate.
* Must be able to set and organize own work priorities and adapt to them as they change frequently.
* Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
* In a normal workday, colleague must be able to sit and walk throughout the day.
* Job requires occasional lifting/carrying approximately 15 pounds and / or pushing patients in wheelchair up to 440 pounds.
* Must possess the ability to comply with Trinity Health policies and procedures.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Bilingual Patient Access Representative I - East Side Clinic
Patient access representative job in Des Moines, IA
As a Patient Access Representative I, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical or dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives. The Patient Access Representative position is a great way to gain hands-on experience that is useful for advancing in healthcare roles.
This position typically works at PHC East Side Clinic in Des Moines and is scheduled Monday - Friday 8:30 AM - 5:00 PM. Eligible for $5.00 per hour shift differential if you work a 3-hour shift after 5 PM on weekdays or anytime on Saturdays. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply.
This position requires Spanish and English language skills.
What You Will Do
* Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges.
* Accurately documents messages and communicates to the appropriate individual.
* Schedules patient appointments for medical and/or dental clinics, identifying and correcting inaccuracies.
* Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor.
* Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility.
* Ensures a consistent revenue cycle process in a medical or dental clinic. Maintains knowledge about enrollment and verification processes for medical or dental services at PHC.
* Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms.
* Helps patients apply for the sliding fee program.
* Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols.
* Scans all acquired patient documentation and accurately indexes into electronic health records.
* Monitors patient schedules in the medical and/or dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers).
* Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience.
* Performs other duties as assigned.
Qualifications You Need
Required
* A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role.
* Excellent customer service skills and commitment to service excellence.
* Effective verbal and written communication skills.
* Good problem-solving skills with ability to apply critical thinking.
* Takes initiative and demonstrates dependability.
* Team oriented with ability to collaborate effectively with others.
* Listening and reading skills with ability to follow written and verbal instructions.
* Basic math skills with ability to count money and make change.
* Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications.
* Detail oriented with high degree of accuracy
* Prioritization skills.
* Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals.
* Demonstrates professionalism with ability to remain calm in all situations and show empathy.
Preferred
* Bilingual Spanish/English communication skills, written and verbal.
* Associate degree in related field.
* Work experience in a community health center, medical or dental clinic, or in the essential functions of the
* position.
* Experience working with patient registration systems and electronic health records.
* Experience using a multi line telephone system.
* Experience working with and knowledge of clinical terminology and health insurance.
We Take Care of Our People
Your related experience and skills determine your base pay. Our typical hiring range for this position is $15.50 - 19.40 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:
* Generous PTO accrual
* Eight paid holidays
* Tuition reimbursement program
* 401k with company match
* Medical, dental, vision
* Life & disability insurance
* Flexible spending & health savings accounts
* Supplemental accident & critical illness insurance
* Discounted pet insurance
* PHC Pride rewards program
Visit *************************** for a summary of PHC's benefits.
Grow Your Career with PHC
We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers.
Join the PHC Community
| PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok
Monday - Friday 8:30 AM - 5:00 PM
40 Hours Per Week
Registration Specialist
Patient access representative job in Oskaloosa, IA
Job Description
At Mahaska Health the Registration Specialist is responsible for the registration of patients, including patient interviews, updating information in hospital/clinic computer, obtaining consent, and information accuracy. Registration will handle routine patient inquiries and will work closely with all MHP departments and provider offices.
Hours:
Full-time (Monday - Friday 8:30am - 5pm + Weekend rotation)
Full-time (Float)
Full-time (Monday - Friday 9pm - 7am) Overnight shift differential
Essential Job Functions include but are not limited to; Registration functions that vary by location and/or department. Functions may include the following:
Interview patients in person or by phone to obtain all required information for hospital/clinic records and billing systems.
Registers or pre-registers all scheduled patients for inpatient admissions, outpatient services, and clinic visits according to department policies and procedures.
Maintains all admission accuracy system errors and warnings by the end of the shift. This also includes running all insurance eligibility on all appropriate admissions.
Scans documents into general scanning software.
Must be able to perform the physical demands of the job.
Maintains regular and reliable attendance.
Checks all outpatient orders for accuracy and gives to OP Orders Coordinator after checking inpatient. Also, make a copy of the order for the OP Order Coordinator if the provider is not in the EMR system.
Maintains accuracy in the completion of admissions and completes admission corrections in a timely manner.
Collects patient's demographics and necessary signatures.
Issues required information to patient and/or responsible party per MHP policies.
Verifies insurance coverage and ensures that the appropriate persons are notified if pre-certification is not completed.
Determines upfront payment or co-payment based on information provided by insurance coverage or the Financial Counselor.
Requests payment from patient and/or family member following the scripting for collections.
Logs payment, produces receipt, and prepares recap sheet.
Maintains accurate petty cash balances daily.
Performs clerical functions as needed, including answering phones, taking messages, filing, faxing, scanning, etc.
Assists patients with questions regarding hospital/clinic bills including taking payments at any registration location.
Must be able to perform the physical demands of the job.
Maintains regular and reliable attendance.
Requirements include but are not limited to:
High school diploma, GED, or equivalent.
Required to show proof of having completed Mandatory Reporter course at the time of hire or within 6 months of start date.
PC proficiency and experience with IP and OP hospital insurance claims filing and reimbursement principles desired.
Must be able to use and operate office equipment.
Patient Registration Rep Float (FT) | Business Services | Ames | 2025-164
Patient access representative job in Ames, IA
McFarland Clinic is currently accepting application for Patient Registration Rep for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.
Responsibilities include: Greeting, instructing, registering, checking in and directing patients and visitors. Responsible for answering patient billing questions, taking payments, balancing cash drawer and working misc reports. Give general info on clinic services. Will float to different locations in Ames.
Education
High School Diploma, GED or HiSET
Days: Monday - Friday. Possibly one Saturday a month.
Hours: M-F 8 AM - 5 PM . Possibly one Saturday a month 7:30 AM - noon.
Experience
Customer Service experience needed.
Business Office in a medical clinical setting, preferred.
Pre-employment drug screen and criminal history background checks are a condition of hire.
Benefits
McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.
McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.
McFarland Clinic is an Equal Opportunity Employer
McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.
Sample Registration Clerk I
Patient access representative job in Des Moines, IA
Information about Eurofins as a whole: Over 50,000 employees worldwide Eurofins recently celebrated 30 years of excellence in bioanalytical testing. The company has grown from 4 employees in a small lab in France to a global network. 800 state-of-the-art laboratories across 41 countries.
Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times.
Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services.
Job Description
Sample Registration - 1st Shift (9am - 5:30 pm) M - F
1. Perform the procedures for sample receipt, sorting, and line up according to the guidelines of Eurofins Scientific.
2. Proficient in performing the duties of two (2) platforms.
3. Responsible for the registration or verification of one (1) or more key client.
4. Complete training on how to be an effective trainer.
5. Train new personnel on the platform duties.
6. GLP Trained and Certified.
7. Increased knowledge by shadowing/studying 1 or more other departments (1 technical & 1 non-technical).
8. Enter sample testing requests and other pertinent information into the computer system.
9. Verify information entered by data entry personnel to ensure that it accurately reflects the information supplied by the client.
10. Ensure all work is completed as necessary when co-workers are absent.
11. Maintain storage of retained samples according to the guidelines of Eurofins Scientific.
12. Maintain neat and accurate record system and assist with filing as directed.
13. Maintain a safe and clean work area and assist others in maintaining a clean, safe work environment.
14. Manage time in a manner that ensures a high degree of productivity.
15. Ensure that proprietary methodologies are not disclosed to non-employees except as approved in writing by the Laboratory Director or appointed designate.
16. Follow all guidelines and procedures of Eurofins Scientific.
17. Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers.
18. Remain current on industry and business advancements and trends as suggested by supervisor.
19. Maintain cooperative working relationships with all company employees.
20. Communicate orally and in writing to co-workers. This includes “intra” and “inter” departmental employees.
21. Promote company image through the exercising of sound and ethical business practices as related to the public and our customers.
22. Perform other duties as assigned.
Qualifications
Excellent interpersonal, attention to detail, organizational, and analytical skills.
Excellent communication skills.
Responsive, independent problem solver and action oriented
Additional Information
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work!
Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career.
We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.
Sample Registration Clerk I
Patient access representative job in Des Moines, IA
Information about Eurofins as a whole:
Over 50,000 employees worldwide
Eurofins recently celebrated 30 years of excellence in bioanalytical testing.
The company has grown from 4 employees in a small lab in France to a global network.
800 state-of-the-art laboratories across 41 countries.
Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times.
Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services.
Job Description
Sample Registration - 1st Shift (9am - 5:30 pm) M - F
1. Perform the procedures for sample receipt, sorting, and line up according to the guidelines of Eurofins Scientific.
2. Proficient in performing the duties of two (2) platforms.
3. Responsible for the registration or verification of one (1) or more key client.
4. Complete training on how to be an effective trainer.
5. Train new personnel on the platform duties.
6. GLP Trained and Certified.
7. Increased knowledge by shadowing/studying 1 or more other departments (1 technical & 1 non-technical).
8. Enter sample testing requests and other pertinent information into the computer system.
9. Verify information entered by data entry personnel to ensure that it accurately reflects the information supplied by the client.
10. Ensure all work is completed as necessary when co-workers are absent.
11. Maintain storage of retained samples according to the guidelines of Eurofins Scientific.
12. Maintain neat and accurate record system and assist with filing as directed.
13. Maintain a safe and clean work area and assist others in maintaining a clean, safe work environment.
14. Manage time in a manner that ensures a high degree of productivity.
15. Ensure that proprietary methodologies are not disclosed to non-employees except as approved in writing by the Laboratory Director or appointed designate.
16. Follow all guidelines and procedures of Eurofins Scientific.
17. Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers.
18. Remain current on industry and business advancements and trends as suggested by supervisor.
19. Maintain cooperative working relationships with all company employees.
20. Communicate orally and in writing to co-workers. This includes “intra” and “inter” departmental employees.
21. Promote company image through the exercising of sound and ethical business practices as related to the public and our customers.
22. Perform other duties as assigned.
Qualifications
Excellent interpersonal, attention to detail, organizational, and analytical skills.
Excellent communication skills.
Responsive, independent problem solver and action oriented
Additional Information
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work!
Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success, allowing them to advance quickly. Become your most extraordinary self with support and development throughout your career.
We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, vacation, personal days, and dental and vision options.
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.
Patient Access Representative
Patient access representative job in Clive, IA
Your experience matters
At MercyOne Clive Rehabilitation Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
And much more...
Patient Access Representative
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage.
Reports to: Assistant Director of Patient Registration
Education: High school diploma or equivalent Required or 3 years of directly related experience may be substituted for the required education.
Essential Functions: Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate.
Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment.
Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable.
Collects co-pays and other funds from patients based upon established criteria.
EEOC Statement: MercyOne Clive Rehabilitation Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Auto-ApplyRegistrar Office Work Study
Patient access representative job in Marshalltown, IA
Job Title: Registrar's Office Work Study Department: Registrar's Office Reports To: District Registrar Rate of Pay: $10.00 per hour Number of Openings: 1 Summary: The purpose of this position is to maintain the organization and accuracy of student files. Responsible for providing front-end customer services to students regards registration, schedule changes, transcript requests, and the graduation process. This position is cross-trained to provide general customer service to students at the cashier and reception windows as needed.
Job Duties:
* Work closely with the Student Records Specialist at MCC to ensure the smooth transition of student files.
* Manage requests for student records and provide timely customer service to other college departments.
* Alphabetically file or scan current documents. Purge and scan archive/back-files as well.
* Prepare mailings and commencement materials. Shred as needed.
Abilities: Computer skills - Microsoft Office (Word, Excel, etc), Microsoft Outlook email, ability to learn new software. Able to work independently, in a team-oriented environment. Needs to have high attention to detail and high level of confidentiality required. Must maintain college GPA that meets or exceeds the IVCCD Standards of Academic Progress.
Education and Experience: HS Diploma or equivalent.
Iowa Valley Community College District does not discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, actual or potential family, parental or marital status, or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the District Equity Coordinator, 3702 S. Center Street, Marshalltown, IA 50158, ************, *******************.
Easy ApplyInbound Scheduling Specialist
Patient access representative job in Des Moines, IA
Our company has been serving clients in banking, annuity, life insurance, property and casualty insurance, health insurance, and state government for over 20 years. Each client we've engaged has communicated the reason for partnering with American Computer Services, Inc. is because our Consultants understand their business, demonstrate superb soft skills, and meet or exceed the skill sets required. Our clients trust American Computer Services, Inc. in helping them deliver their highest priority and strategic projects.
Job Description
New Year, New Career. Join the Safelite Family!
This critical team player is an important first link between our customers and insurance partners by providing professional and helpful phone support for processing claims.
Find a career. Gain a family.
Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to have a happy work/life balance.
Qualifications
REQUIREMENTS:
Must be 16+ years of age High school diploma or equivalent (or actively enrolled)
Prior experience in customer service preferred
Ability to operate a computer and telephone systems while seated for extended periods of time
Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers
Additional Information
Apply now!
We're known as an auto glass company. That's the focus of what we do. But we're much more - we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization - and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.
Registration Specialist
Patient access representative job in Boone, IA
Join our Patient Registration team today! Our mission is to improve and enhance the health and well-being of those we serve. We offer a team approach to healthcare and a competitive benefits package.
Status: Full-Time, 40 Hours/Week
Shift: Days
Shift Time Schedule: 7 a.m. - 7 p.m. (Varies)
Days: Monday-Friday (or) Monday-Thursday
We offer competitive pay and a great benefits package that includes:
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Life insurance
Aflac
Short-term and long-term disability coverage
Wellness program and reimbursement
Free access to Boone County Hospital's onsite fitness room
Generous PTO Accrual Plan
Iowa Public Employees Retirement System (IPERS)
Employee Assistance Program (EAP)
Onsite Cafeteria
Salary Scale: $17.00-$21.53 Based on experience.
POSITION SUMMARY:
Responsible for maintaining reception desk activities, including interviewing incoming patient or representative and enters accurate and current information required for admission into computer. Also responsible for directing incoming telephone calls, overhead paging, greeting, scheduling, and instructing patients and visitors in accordance with Boone County Hospital's standards of behavior.
BCH POLICY STATEMENT:
It is the obligation of each employee of Boone County Hospital (BCH) to abide by and promote BCH's mission, values, Code of Conduct, Standards of Behavior, policies, procedures and related practices. This includes policies relating to Compliance, Infection Control and Safety.
HIPAA SECURITY COMPLIANCE:
Boone County Hospital is committed to following all federal guidelines related to privacy and security. All employees will be held to the highest standard of confidentiality and will be required to annually sign an employee confidentiality agreement that outlines the rules and expectation for every BCH employee. Failure to abide by these guidelines could lead to disciplinary action including termination.
Security Access: High Incumbent has access to restricted or confidential patient information and must comply with the terms of the BCH privacy & security policies as it applies to their job.
BEHAVIORAL REQUIREMENTS:
Boone County Hospital has developed standards for behavior expectations of all employees. Please refer to the Boone County Hospital Standards of Behavior.
ESSENTIAL FUNCTIONS: include the following. Other duties may be assigned.
Regular and punctual attendance.
Demonstrates knowledge and skills necessary to assist in providing care appropriate to the ages of patient served within the department.
Maintains performance in compliance with State and Federal laws, consistent with high standards of business and professional ethics.
Wears ID at all times while on duty.
Interviews patient or representative to obtain complete and accurate information and enters that information into computer. Enters patient admitting information into the computer and routes copies to designated department.
Responsible for updating computer system with patient status changes.
Obtains appropriate signatures for medical and financial documents to protect hospital's interests.
Escorts patient or arranges for escort to area of service, placing all patients who have been admitted into a wheelchair, with exception of OB patients when requested.
Explains hospital regulations such as visiting hours, payment of accounts, and schedule of charges.
Overhead page authorized personnel, and codes over PA system in accordance with policy with regard to the time of day, whether or not the person is a physician, employee or guest.
Receive over the counter payments on account and issues accurate receipts. Including Point of Service collections.
Maintains a balanced cash drawer and ensures safekeeping of all cash and checks.
Distributes and ensures safekeeping of biweekly payroll checks.
Complies with the hospital's general policies and procedures, safety and disaster plans.
Maintains a positive and cooperative attitude with patients, medical staff and hospital staff.
Maintains strict confidentiality of every patient, medical record or report, and protects the confidentiality and dignity of all patients by actions and words.
Performs audits of registrations for data accuracy and completed MSP questions.
Record and deposits patient valuables properly.
Completes patient insurance verification on-line. Ability to run computer reports and process them.
Answers phone line in a timely manner, answer questions of caller according to hospital policy and direct calls to the appropriate department.
Responsible for notifying ER staff of incoming patients and filling out Ambulance run tickets.
Monitors security camera and alarm systems and notifies appropriate personnel when problems arise.
Receive and distribute data received from hospital departments and physician's clinics.
Have a working knowledge of all services at Boone County Hospital and consistently provide excellent guest relation's service to all patients, employees and visitors.
Maintain effective communication with medical staff, fellow staff and all levels of supervision and patients of all ages.
Participates in department staff meetings and hospital wide in-service programs as required and actively supports and participates in the continuous quality improvement efforts
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to perform multiple tasks simultaneously while maintaining composure and a pleasant and courteous attitude.
Computer literacy attainable
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to work with graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL ACTIVITY REQUIREMENTS:
EQUIPMENT/TOOLS:
Operate office equipment such as computers, printers, copy machine, calculator, facsimile, phones and scanners.
WORKING CONDITIONS:
Typical working conditions include sitting at a desk for extended periods of time while working on a computer or talking on the phone.
Work is performed in a reception area. Involves contact with patients. Interaction with others is constant and interruptive.
Hours may vary depending on departmental staffing needs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Vision must be correctable to view computer screens and read printed information. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.
Hearing must be in the normal range for telephone contacts and other conversations.
The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities or requirements.
Phlebotomist- Patient Service Specialist
Patient access representative job in Cumming, IA
At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
We are currently seeking a phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization.
Work Schedule: Monday - Friday 7:30am-4:30pm with 1 hour lunch break
Work Location: Cumming, GA
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
This position does not requires you to be fully vaccinated against COVID-19.
Job Responsibilities:
* Perform blood collections by venipuncture and capillary techniques for all age groups
* Collect specimens for drug screens, paternity tests, alcohol tests etc.
* Perform data entry of patient information in an accurate and timely manner
* Process billing information and collecting payments when required
* Prepare all collected specimens for testing and analysis
* Maintain patient and specimen information logs
* Provide superior customer service to all patients
* Administrative and clerical duties as necessary
* Travel to additional sites when needed
Job Requirements:
* High school diploma or equivalent
* Phlebotomy certification from an accredited agency is preferred
* 3 years of phlebotomy experience (preferred)
* Proven track record in providing exceptional customer service
* Strong communication skills; both written and verbal
* Ability to work independently or in a team environment
* Comfortable working under minimal supervision
* Reliable transportation and clean driving record if applicable
* Flexibility to work overtime as needed
* Able to pass a standardized color blindness test
* Other duties as assigned.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyPatient Experience Representative-GI
Patient access representative job in West Des Moines, IA
A day in the life… Wondering what a day in the life of a Patient Experience Representative/GI at The Iowa Clinic might look like? * Arrive at work in the morning - no night shift here! * Represent the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
* Strives to create The Iowa Clinic Experience with each interaction.
* Schedule for this role will be M-F, based around the hours of 8AM-5PM (subject to variation).
This job might be for you if you have…
Qualifications
* High School diploma or equivalent required.
* No medical office experience necessary, we will train you!
* Highly motivated to work in a healthcare setting.
Bonus points if…
* You love exceeding people's expectations
* You enjoy having fun where you work
* Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What's in it for you
* One of the best 401(k) programs in central Iowa, including employer match and profit sharing
* Employee incentives to share in the Clinic's success
* Generous PTO accruals
* Health, dental and vision insurance
* Quarterly volunteer opportunities through a variety of local nonprofits
* Training and development programs
* Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
* Monthly departmental celebrations, jeans days and clinic-wide competitions
* Employee rewards and recognition program
* Health and wellness program with up to $350/year in incentives
* Employee feedback surveys
* All employee meetings, team huddles and transparent communication
Auto-ApplyIowa Heart Center Patient Access Rep - West Des Moines
Patient access representative job in West Des Moines, IA
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Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Bilingual Patient Access Representative I - West Side Clinic
Patient access representative job in Clive, IA
As a Patient Access Representative I, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical or dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives. The Patient Access Representative position is a great way to gain hands-on experience that is useful for advancing in healthcare roles.
This position typically works at PHC West Side Clinic in Clive and is scheduled Monday - Friday 8:30 AM - 5:00 PM. This position is eligible for $5.00 per hour shift differential if you work a 3-hour shift either on a Saturday or after 5 PM on a weekday. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply.
Both Spanish and English language skills are required for this position.
What You Will Do
* Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges.
* Accurately documents messages and communicates to the appropriate individual.
* Schedules patient appointments for medical and/or dental clinics, identifying and correcting inaccuracies.
* Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor.
* Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility.
* Ensures a consistent revenue cycle process in a medical or dental clinic. Maintains knowledge about enrollment and verification processes for medical or dental services at PHC.
* Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms.
* Helps patients apply for the sliding fee program.
* Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols.
* Scans all acquired patient documentation and accurately indexes into electronic health records.
* Monitors patient schedules in the medical and/or dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers).
* Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience.
* Performs other duties as assigned.
Qualifications You Need
Required
* A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role.
* Bilingual Spanish/English communication skills, written and verbal.
* Excellent customer service skills and commitment to service excellence.
* Effective verbal and written communication skills.
* Good problem-solving skills with ability to apply critical thinking.
* Takes initiative and demonstrates dependability.
* Team oriented with ability to collaborate effectively with others.
* Listening and reading skills with ability to follow written and verbal instructions.
* Basic math skills with ability to count money and make change.
* Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications.
* Detail oriented with high degree of accuracy
* Prioritization skills.
* Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals.
* Demonstrates professionalism with ability to remain calm in all situations and show empathy.
Preferred
* Associate degree in related field.
* Work experience in a community health center, medical or dental clinic, or in the essential functions of the
* position.
* Experience working with patient registration systems and electronic health records.
* Experience using a multi line telephone system.
* Experience working with and knowledge of clinical terminology and health insurance.
We Take Care of Our People
Your related experience and skills determine your base pay. Our typical hiring range for this position is $15.50 - 19.40 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:
* Generous PTO accrual
* Eight paid holidays
* Tuition reimbursement program
* 401k with company match
* Medical, dental, vision
* Life & disability insurance
* Flexible spending & health savings accounts
* Supplemental accident & critical illness insurance
* Discounted pet insurance
* PHC Pride rewards program
Visit *************************** for a summary of PHC's benefits.
Grow Your Career with PHC
We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers.
Join the PHC Community
| PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok
Monday - Friday 8:30 AM - 5:00 PM
40 Hours Per Week
Inbound Scheduling Specialist
Patient access representative job in Des Moines, IA
Our company has been serving clients in banking, annuity, life insurance, property and casualty insurance, health insurance, and state government for over 20 years. Each client we've engaged has communicated the reason for partnering with American Computer Services, Inc. is because our Consultants understand their business, demonstrate superb soft skills, and meet or exceed the skill sets required. Our clients trust American Computer Services, Inc. in helping them deliver their highest priority and strategic projects.
Job Description
New Year, New Career. Join the Safelite Family!
This critical team player is an important first link between our customers and insurance partners by providing professional and helpful phone support for processing claims.
Find a career. Gain a family.
Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to have a happy work/life balance.
Qualifications
REQUIREMENTS:
Must be 16+ years of age High school diploma or equivalent (or actively enrolled)
Prior experience in customer service preferred
Ability to operate a computer and telephone systems while seated for extended periods of time
Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers
Additional Information
Apply now!
We're known as an auto glass company. That's the focus of what we do. But we're much more - we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization - and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.
Phlebotomist Specialist-Patient Service Center
Patient access representative job in Cumming, IA
At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
We are currently seeking a phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization.
Work Schedule: Monday - Friday 7:30am-4:30pm with 1-hour lunch break
Work Location: Cumming, GA
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
This position does not require requires you to be fully vaccinated against COVID-19.
Job Responsibilities:
* Perform blood collections by venipuncture and capillary techniques for all age groups
* Collect specimens for drug screens, paternity tests, alcohol tests etc.
* Perform data entry of patient information in an accurate and timely manner
* Process billing information and collecting payments when required
* Prepare all collected specimens for testing and analysis
* Maintain patient and specimen information logs
* Provide superior customer service to all patients
* Administrative and clerical duties as necessary
* Travel to additional sites when needed
Job Requirements:
* High school diploma or equivalent
* Phlebotomy certification from an accredited agency is preferred
* 3 years of phlebotomy exp (preferred)
* Proven track record in providing exceptional customer service
* Strong communication skills; both written and verbal
* Ability to work independently or in a team environment
* Comfortable working under minimal supervision
* Reliable transportation and clean driving record if applicable
* Flexibility to work overtime as needed
* Able to pass a standardized color blindness test
* Other duties as assigned
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyPatient Experience Representative-Medical Imaging
Patient access representative job in West Des Moines, IA
Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you've got what it takes to join our TIC team? Keep reading…
A day in the life…
Wondering what a day in the life of a Patient Experience Representative in Medical Imaging at The Iowa Clinic might look like?
* Arrive at work in the morning - no night shifts here!
* Primarily based at our Ankeny Medical Imaging location, providing coverage as needed to our other Medical Imaging clinics in West Des Moines and Des Moines.
* Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
* Strives to create The Iowa Clinic Experience with each interaction.
* Leave in the evening - hooray for working standard clinic hours!
Qualifications
* High School diploma or equivalent required.
* No medical office experience necessary, we will train you!
* Highly motivated to work in a healthcare setting.
Bonus points if…
* You love exceeding people's expectations
* You enjoy having fun where you work
* Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What's in it for you
* One of the best 401(k) programs in central Iowa, including employer match and profit sharing
* Employee incentives to share in the Clinic's success
* Generous PTO accruals and paid holidays
* Health, dental and vision insurance
* Quarterly volunteer opportunities through a variety of local nonprofits
* Training and development programs
* Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
* Monthly departmental celebrations, jeans days and clinic-wide competitions
* Employee rewards and recognition program
* Health and wellness program with up to $350/year in incentives
* Employee feedback surveys
* All employee meetings, team huddles and transparent communication
Auto-ApplyRegistrar - Emergency Department
Patient access representative job in Des Moines, IA
The Trauma Registrar collects trauma data for quality improvement, epidemiology and injury research. Codes and enters data into computerized trauma registry. Generates Trauma Services reports. ESSENTIAL FUNCTIONS: * Identifies cases for inclusion into the trauma registry.
* Abstracts data from EMR.
* Assigns and scores all injuries, procedures and complications utilizing AIS and ICD-10 coding systems.
* Inputs all data into trauma registry.
* Prepares and provides reports as requested.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* Registered Health Information Administrator preferred.
* Previous experience in medical record abstracting and data entry preferred.
* ICD-10, AAAM-AIS 15, and ATS Trauma Registry course preferred or completed within a year of hire.
* Strong Anatomy, Physiology and Medical terminology background.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.