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Patient access representative jobs in Bothell, WA

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  • Customer Service Representative

    TBG | The Bachrach Group

    Patient access representative job in Kirkland, WA

    Customer service 📍 Onsite | Full-Time | Permanent Role 💰 $45,0000-$54,000 + Commission (depending on experience) ✨ Great Benefits FULLY ON-SITE About the Role: Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments. What You'll Do: Handle 50-60 incoming prospect calls per day with warmth and enthusiasm Schedule and host virtual tours or set up in-person appointments Answer live chats, texts, and follow-ups to support the leasing process Provide excellent customer service and build rapport with prospects Keep accurate records and notes in our CRM Stay up-to-date on property details, amenities, and specials Collaborate closely with teammates and property managers What We're Looking For: Strong customer service experience (required) Call center, customer service, or leasing experience a plus Friendly, positive communicator with great multitasking skills Organized, detail-oriented, and tech-savvy Reliable, punctual, and team-oriented Why You'll Love It Here: Competitive pay + monthly commission Supportive, inclusive team environment
    $45k-54k yearly 4d ago
  • Corporate Finance Counsel - AI Cloud & Data Center Finance

    Lambda 4.2company rating

    Patient access representative job in Seattle, WA

    A leading AI cloud infrastructure provider in Seattle is seeking a Counsel, Corporate Finance. The role involves managing legal workstreams, ensuring compliance, and supporting complex debt transactions. Candidates should have a JD, experience in financial law, and exceptional negotiation skills. The position requires working primarily from San Francisco, focusing on enhancing finance strategy and collaboration with cross-functional teams to expand their operations. #J-18808-Ljbffr
    $52k-65k yearly est. 2d ago
  • Patient Access Representative I or II - Call Center

    Healthpoint 4.5company rating

    Patient access representative job in Renton, WA

    Salary Range: $21.50 - $28.92 Hourly HealthPoint has Patient Access Representative - Call Center openings at our Administrative office in Renton, WA. Competitive compensation with other healthcare originations. No experience - we offer on the job training! APPLY TODAY!! Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading! HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care. Position Summary: The Patient Access Representative is responsible for performing, telephonic patient appointment scheduling, patient pre-registration, confirming appointments, and computer data entry. Provides excellent customer service to patients and clinical staff. Compensation is dependent on skills and experience. Your contribution to the team includes: * Ensure patient needs and requests are handled efficiently by performing telephonic patient scheduling. * Schedule patient initial and follow up appointments ensuring efficient use of provider time and the appropriate care for patients according to HealthPoint procedures. * Perform patient pre-registration including accessing and updating patient information as indicated * Perform data entry and appointment confirmation. * Maintain schedule accuracy for maximum patient flow. * Follow established procedures for answering and screening incoming appointment-related telephone calls, scheduling interpreters, and directing calls to appropriate staff. * Maintain effective communication with back office staff and providers in all of the health centers as needed. Must have's you'll need to be successful: * High school diploma or equivalent required. If you know about the following it's a plus: * Associates or technical degree/certificate preferred. Bachelor's degree desired. * One to two years' experience in a fast-paced customer service and/or a process-driven workplace preferred. * Bilingual skills (ideally in Spanish, Somali, Arabic, Dari, Punjabi, Hindi or Russian) desired. * Intermediate level of Word, and Outlook required as well as other related scheduling software. Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment. Where to gather your records: * If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled. * If records do not show any data, please seek guidance from your provider for further assistance. * If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense. HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks. * Medical, Dental, and Vision for employees and their families/dependents * HSA, FSA plans * Life Insurance, AD&D and Disability Coverage * Employee Assistance Program * Wellness Program * PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees) * Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees) * 8 holidays and 3 floating holidays * Compassion Time Away up to 40 hours * Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks * Retirement Plan with Employer Match * Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance. * Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more * Development and Growth Opportunities To learn more about HealthPoint, go to *********************** #practiceyourpassion It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.
    $21.5-28.9 hourly 32d ago
  • Integrated Planning and Scheduling Specialist

    Jeppesen 4.8company rating

    Patient access representative job in Renton, WA

    Company: The Boeing Company Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan. This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts. Position Responsibilities: Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards. Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives. Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project. Works to improve project management processes and business systems and implement best practices that support project decision-makers. Directs all phases of projects or subsystems of major projects from inception through completion. Acts as primary project contact to establish key stakeholder requirements and project objectives. Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders. Basic Qualifications (Required Skills/Experience): 5+ years of experience using Open Plan Professional and Milestone Professional 5+ years of experience in a Business Operations or Project/Program Management role 5+ years of experience managing projects and using standard project management tools 5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills 5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously 5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics 5+ years of experience working with cross-functional teams Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher Experience developing and integrating strategic projects, plans, and initiatives to meet business goals Experience working in a multifaceted work environment, including managing multiple priorities Strong verbal and written communication skills Experience communicating with employees, customers, peers, and all levels of leadership Experience using Microsoft Project Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This position is for 1st shift. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 3 $96,000 - $103,000 Level 4 $118,000 - $128,000 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)
    $118k-128k yearly Auto-Apply 51d ago
  • Patient Access Representative (CCR1) - UW Medicine Contact Center

    University of Washington 4.4company rating

    Patient access representative job in Seattle, WA

    The **UWMedicine Contact Center** has an outstanding opportunity for a **Patient Access Representative** **(Contact Center Representative 1 (CCR1))** WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly. DEPARTMENT DESCRIPTION UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters. POSITION HIGHLIGHTS + _High-Volume Call Handling_ : Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy. + **_Detail-Oriented Scheduling & Support_** **:** Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards. + **_Customer Service Excellence_** **:** Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality. PRIMARY JOB RESPONSIBILITIES (duties not limited to) + High-volume inbound call handling in a fast-paced contact center + Appointment scheduling and registration using electronic systems + Insurance eligibility verification and data accuracy + Routing calls and taking complete, accurate messages + Referral coordination and prior authorization entry in Epic + Customer service and issue resolution with empathy and professionalism + Collaboration with clinics, Financial Counselors, and Interpreter Services + Patient portal support and inquiry resolution + Documentation and data updates during scheduling + Adherence to performance standards, compliance, and confidentiality REQUIRED QUALIFICATIONS High school diploma, or equivalent AND One (1) year of general office experience OR Experience in customer service, call center environment or problem resolution OR Equivalent education/experience **Compensation, Benefits and Position Details** **Pay Range Minimum:** $22.94 hourly **Pay Range Maximum:** $32.81 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Contact Center **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is proud to be an affirmative action and equal opportunity employer (************************ . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $22.9-32.8 hourly 60d+ ago
  • Patient Experience Representative

    ICAN Childrens Therapy

    Patient access representative job in Bellevue, WA

    Job DescriptionSalary: $17-$25 DOE Are you passionate about making a genuine difference in families lives? Do you thrive in a dynamic, collaborative environment where play, kindness, and purpose guide every action? Join ICAN Childrens Therapy and help build a future where children can shine their brightest! About ICAN Childrens Therapy At ICAN, we believe every child deserves to thrive. Our passionate, multi-disciplinary team works collaboratively with children and their families to unleash each child's potential through innovative, evidence-based therapy. We foster a vibrant workplace that empowers team members to lead, grow, and create positive impacttogether. What Youll Do: As a Patient Experience Representative, you are the heartbeat of our front desk and the first step in every familys journey with ICAN. Youll: Own the front desk experience: Keep a tidy, welcoming space and set a positive tone for all who enter. Greet and guide families: Offer compassionate, knowledgeable assistancemaking every guest feel special. Coordinate patient schedules: Master multitasking as you schedule, reschedule, and support timely, accurate appointments for our children and families. Champion communication: Provide responsive, empathetic, and thorough updates in person, on the phone, and via email. Support quality care: Facilitate the intake process, maintain detailed records, and help families navigate billing with care and clarity. Solve problems and celebrate wins: Collaborate with therapists and colleagues to proactively address families needs and create joyful experiences. Who Thrives Here: You genuinely love building relationships and learning each familys story. You stay upbeat and motivatedembracing new challenges with a solution-focused attitude. Youre organized, detail-oriented, and skilled at making fast, thoughtful decisions. You believe communication is at the heart of great service. You bring a growth mindsetseeking out opportunities to expand your skills and advance your career. Qualifications: Experience in a medical, reception, or customer service setting (medical scheduling a plus) Confident in English (oral & written); extra languages are a plus! Familiarity with office technology (phone, copier, printer, EHR or scheduling systems) Proven record of reliability and professionalism. Background check required. Able to manage multiple tasks and timelines with grace under pressure Why ICAN? Growth Opportunities: Were committed to developing your potential and promoting from within. A Mission That Matters: Every day, your work helps kids and families. Inclusive Culture & Teamwork: We celebrate your unique strengths and play, fast, kind, and together! Benefits: (Health insurance, 401k, PTO, professional development, mentorship) If you are ready to make an impactone family, one child at a timeapply today and help ICAN children and families flourish! ICAN Childrens Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $17-25 hourly 2d ago
  • Title & Registration Specialist I

    Lithia & Driveway

    Patient access representative job in Seattle, WA

    Dealership:L0650 Northwest Finance CenterBMW Seattle BMW Seattle is a part of Lithia & Driveway (NYSE: LAD), the largest automotive retailer in the U.S. We are one of the fastest-growing companies on the Fortune 500 (#124 for 2025). With over 330+ dealerships worldwide representing over 50 brands in 3 countries! Hiring Now: Title & Registration Specialist Schedule: Monday - Friday, 8am-5pm Pay: $23-$27/hr. (DOE) Location: BMW Seattle (1002 Airport Way S, Seattle, WA 98134) 80 Hours of PTO front loaded on day 1 Great benefits and career opportunities! Title and Registration Specialist I The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any Lithia business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles. Responsibilities Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Be comfortable working directly with customers when needed to resolve registration/title issues Have effective strategies to diagnose and resolve issues in a timely manner Communicate effectively with customers through chat, phone, and CRM/email Answer Customer questions regarding the Purchase paperwork Be comfortable working directly with government personnel when needed to resolve registration/title issues Have effective strategies to diagnose and resolve issues in a timely manner Communicate effectively with customers through chat, phone, and CRM/email Answer Customer questions regarding the Purchase paperwork Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company Additional work and tasks as needed Skills and Qualifications DMV and/or dealership Titling experience is required for this opening CDK experience, a plus Strong attention to detail Excellent communication skills Time management Active listening skills Critical thinking Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently Competencies Does the right thing, takes action and adapts to change Self-motivates, believes in accountability, focuses on results, makes plans and follows through Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values We offer best in class industry benefits Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $23-27 hourly Auto-Apply 55d ago
  • ED Admitting Registrar | 0.9FTE 7a-730p | Variable Days

    Valley Medical Center 3.8company rating

    Patient access representative job in Renton, WA

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance
    $38k-46k yearly est. 60d+ ago
  • Registration Specialist - Carol Milgard Breast Center

    Carol Milgard Breast Center

    Patient access representative job in Tacoma, WA

    This position is the first impression of our site. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks. Location: Tacoma, WA - Learn more about us at the Carol Milgard Breast Center by touring our website - ***************************************** Schedule: This will be a 0.8 FTE - 32 hour per week role Monday: 4:30PM - 8:30PM Tuesday: 4:30PM - 8:30PM Wednesday: 4:30PM - 8:30PM Saturday: 6:45AM - 5:30PM Sunday: 6:45AM - 5:30PM Pay and Benefits: New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities. Benefits Highlights: Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover 401(k): 3% automatic employer contribution + 3% match Annual pay increases Full benefits: Medical, dental, vision, life, disability, mental wellness For more detailed benefits synopsis visit tranow.com/about/careers Our Mission To provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. In addition to providing excellent care, the mission of the Carol Milgard Breast Center is to provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. As a non-profit organization, we provide financial assistance to eligible patients so everyone can access essential mammography services, regardless of their financial circumstances. To ensure that all women have better access to potentially life-saving mammography services, we look for support from individuals and community partners to help us fund outreach efforts and screening mammograms. You can make a difference by providing the financial support to help pay for mammograms and other breast imaging services for women in less fortunate circumstances. Our Vision Our vision at Carol Milgard Breast Center is to instill a sense of patient confidence through superior patient-centered care and to be characterized as: The facility of choice for community providers to obtain accurate and timely diagnosis of breast disease for patients The facility of choice to attract and retain highly dedicated, highly specialized radiologists, technologists and staff A gathering place for multi-disciplinary medical teams to discuss every facet of breast diagnosis and treatment A community resource for education and outreach A model for effective and efficient use of philanthropic resources Essential Job Functions: Greet and register patients for radiology procedures ensuring their comfort and answering their questions. Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed. Collect account payments. Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized. Responsible for document scanning and navigating the RIS system. Check work email daily. Follow the HIPAA privacy and security policies and procedures. Perform other related work as required. Qualifications: Education/Work Experience High School Diploma or GED equivalency required. Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience. Job Knowledge/Skills Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR. Working knowledge of CPT codes and the RIS system. Use proper phone etiquette and correct grammar. Ability to demonstrate effective customer service skills. Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers. Communicate professionally with other medical facilities, patients, and customers. Ability to provide geographical directions to all outpatient locations. Must possess excellent verbal communication skills; good organization skills. Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing. Ability to manage multiple tasks and carry out instructions effectively. Licensure/Certifications Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility. Physical Requirements Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary. Mental Requirements Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required. Working/Environmental Conditions Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $19.3-22.9 hourly Auto-Apply 26d ago
  • Registration Specialist - Carol Milgard Breast Center

    TRA Medical Imaging 3.6company rating

    Patient access representative job in Tacoma, WA

    This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks. Location: Tacoma, WA Schedule: This will be a 1.0 FTE 40 hour per week role. * Monday: 10AM - 6:30PM * Tuesday: 10AM - 6:30PM * Wednesday: 10AM - 6:30PM * Thursday: 10AM - 6:30PM * Friday: 10AM - 6:30PM Pay and Benefits: New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities. Benefits Highlights: * Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover * 401(k): 3% automatic employer contribution + 3% match * Annual pay increases * Full benefits: Medical, dental, vision, life, disability, mental wellness * For more detailed benefits synopsis visit tranow.com/about/careers Our Mission To provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. In addition to providing excellent care, the mission of the Carol Milgard Breast Center is to provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. As a non-profit organization, we provide financial assistance to eligible patients so everyone can access essential mammography services, regardless of their financial circumstances. To ensure that all women have better access to potentially life-saving mammography services, we look for support from individuals and community partners to help us fund outreach efforts and screening mammograms. You can make a difference by providing the financial support to help pay for mammograms and other breast imaging services for women in less fortunate circumstances. Our Vision Our vision at Carol Milgard Breast Center is to instill a sense of patient confidence through superior patient-centered care and to be characterized as: * The facility of choice for community providers to obtain accurate and timely diagnosis of breast disease for patients * The facility of choice to attract and retain highly dedicated, highly specialized radiologists, technologists and staff * A gathering place for multi-disciplinary medical teams to discuss every facet of breast diagnosis and treatment * A community resource for education and outreach * A model for effective and efficient use of philanthropic resources Learn more about us at the Carol Milgard Breast Center by touring our website - ***************************************** Essential Job Functions: * Greet and register patients for radiology procedures ensuring their comfort and answering their questions. * Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed. * Collect account payments. * Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized. * Responsible for document scanning and navigating the RIS system. * Check work email daily. * Follow the HIPAA privacy and security policies and procedures. * Perform other related work as required. Qualifications: Education/Work Experience * High School Diploma or GED equivalency required. * Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience. Job Knowledge/Skills * Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR. * Working knowledge of CPT codes and the RIS system. * Use proper phone etiquette and correct grammar. * Ability to demonstrate effective customer service skills. * Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers. * Communicate professionally with other medical facilities, patients, and customers. * Ability to provide geographical directions to all outpatient locations. * Must possess excellent verbal communication skills; good organization skills. * Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing. * Ability to manage multiple tasks and carry out instructions effectively. Licensure/Certifications Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility. Physical Requirements Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary. Mental Requirements Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required. Working/Environmental Conditions Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $19.3-22.9 hourly 60d+ ago
  • Patient Services Specialist - Administration

    Providence Health & Services 4.2company rating

    Patient access representative job in Tacoma, WA

    Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff. Providence caregivers are not simply valued - they're invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion. Preferred Qualifications: + Electronic Medical Records (EMR) experience. + Previous experience in a healthcare setting. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we're dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 400921 Company: Swedish Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3908 ADMINISTRATION WA 3 Address: WA Seattle 1730 Minor Ave Work Location: Swedish Metropolitan Park East-Seattle Workplace Type: Hybrid Pay Range: $22.25 - $33.33 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $22.3-33.3 hourly Auto-Apply 6d ago
  • Scheduling Specialist

    Prime Appearance

    Patient access representative job in Bonney Lake, WA

    Our Scheduling Specialist plays a pivotal role in ensuring the efficient allocation of resources, including staff and equipment, to meet the operational demands of the airport. This position involves developing and managing complex schedules for various airport activities, such as passenger services, maintenance, and ground support. You will collaborate closely with department managers to understand staffing and resource requirements and adjust schedules accordingly to optimize productivity and meet service levels. Additionally, this role requires monitoring and analyzing schedule performance, identifying areas for improvement, and implementing adjustments to enhance efficiency. Job Description: * Develop and manage comprehensive scheduling systems for all airport operational activities, ensuring optimal resource allocation and efficiency * Coordinate closely with various departments including ground handling, maintenance, and customer service to align their scheduling needs * Analyze operational demands and passenger traffic trends to forecast staffing and resource requirements * Monitor and adjust schedules in real-time to respond to changing operational conditions and emergencies * Ensure compliance with labor laws and union agreements in the creation of work schedules * Collaborate with HR to manage staff availability, vacations, and leave requests, balancing employee needs with operational requirements * Provide regular reports and analyses on scheduling efficiency, staff utilization, and cost implications * Participate in strategic planning to improve scheduling practices and operational efficiency * Manage and resolve complex scheduling conflicts and issues, providing expert guidance and solutions * Foster a culture of continuous improvement, seeking feedback from staff and management to enhance scheduling processes and systems * Ability to apply logic and understanding to carry out instructions furnished in written, oral, or diagram form * Carry out other duties as assigned Qualifications: * 18 years of age or older * Eligible to work in the United States * Ability to read, write, speak, and understand the English language * Demonstrate problem-Solving, Customer Service, Interpersonal, verbal and written communication * Physical activity may include: * Stand and walk for extended periods of time * Ability to lift 50 pounds or more * Be able to hear and respond to the spoken voice and to audible alarms * Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus) To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to meet the essential requirements. The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. SMS/Text Communications By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.
    $33k-43k yearly est. 7d ago
  • Mid-level Integrated Planning and Scheduling Specialist

    Jeppesen 4.8company rating

    Patient access representative job in Tukwila, WA

    Company: The Boeing Company Boeing Defense, Space and Security (BDS) is seeking a Mid-Level Integrated Planning and Scheduling Specialist (Level 3) to support the P8 Team in Tukwila, WA. The Integrated Planning and Scheduling (IP&S) team is seeking a results driven project management specialist to support P8 Integrated, Planning and Scheduling development for the P8 Defense Federal Acquisition Requirements' (DFAR's) Programs. A strong knowledge of DFAR's, Earned Value Management (EVM), Critical/Driving Path Analysis, Commercial Derivative Aircraft (CDA) integration background of development Programs, and strong knowledge of Open Plan Professional (OPP) and Cost Schedule Planning Reporting (CSPR). Position Responsibilities: Manage DFAR's contracts and metrics Team with management to address and solve scheduling disconnects and implement new strategies for schedule enhancements. Leads the preparation, development and coordination of complex integrated plans and schedules to meet all business offers (e.g., acquisitions, proposals) and project/program execution objectives. Develops and executes the process and strategy for the integration of plans and schedules, horizontally and vertically, across company functional, product groups, suppliers and partners. Develops and improves methods and approaches for schedule-related risk and opportunity analysis, critical path analysis and network logic modeling. Advises and recommends integrated scheduling best practices, processes, techniques and tools to management. Oversees deployment of approved recommendations. Leads the integration and schedule impact analysis of complex and/or multiple schedule changes. Recommends, deploys and monitors configuration management standards of integrated program plans and schedules. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Basic Qualifications (Required Skills/Experience): 3+ years of experience in program planning, project management, integrated scheduling, Industrial Engineering, Business Operations, and/or related disciplines. 3+ years of experience leading or managing a technical project or team 3+ years of experience utilizing project management tools and methods such as MS Projects, Milestones, Open Project Professional, etc. Experience with Earned Value Management (EVM) Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher Experience in leading the implementation of an initiative or process Experience collecting and reporting schedule performance to a project / program schedule baseline Experience preparing and delivering presentations to senior leaders Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense. Travel: Some travel may be required up to 10% Shift: 1st Shift Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Summary pay range: $96,900 - $131,100 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)
    $96.9k-131.1k yearly Auto-Apply 2d ago
  • ED Admitting Registrar | 0.9FTE 12p-930p Sun - Wed

    Valley Medical Center 3.8company rating

    Patient access representative job in Renton, WA

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance
    $38k-46k yearly est. 8d ago
  • Patient Experience Representative

    ICAN Children's Therapy

    Patient access representative job in Bellevue, WA

    Are you passionate about making a genuine difference in families' lives? Do you thrive in a dynamic, collaborative environment where play, kindness, and purpose guide every action? Join ICAN Children's Therapy and help build a future where children can shine their brightest! About ICAN Children's Therapy At ICAN, we believe every child deserves to thrive. Our passionate, multi-disciplinary team works collaboratively with children and their families to unleash each child's potential through innovative, evidence-based therapy. We foster a vibrant workplace that empowers team members to lead, grow, and create positive impact-together. What You'll Do: As a Patient Experience Representative, you are the heartbeat of our front desk and the first step in every family's journey with ICAN. You'll: Own the front desk experience: Keep a tidy, welcoming space and set a positive tone for all who enter. Greet and guide families: Offer compassionate, knowledgeable assistance-making every guest feel special. Coordinate patient schedules: Master multitasking as you schedule, reschedule, and support timely, accurate appointments for our children and families. Champion communication: Provide responsive, empathetic, and thorough updates in person, on the phone, and via email. Support quality care: Facilitate the intake process, maintain detailed records, and help families navigate billing with care and clarity. Solve problems and celebrate wins: Collaborate with therapists and colleagues to proactively address families' needs and create joyful experiences. Who Thrives Here: You genuinely love building relationships and learning each family's story. You stay upbeat and motivated-embracing new challenges with a solution-focused attitude. You're organized, detail-oriented, and skilled at making fast, thoughtful decisions. You believe communication is at the heart of great service. You bring a growth mindset-seeking out opportunities to expand your skills and advance your career. Qualifications: Experience in a medical, reception, or customer service setting (medical scheduling a plus) Confident in English (oral & written); extra languages are a plus! Familiarity with office technology (phone, copier, printer, EHR or scheduling systems) Proven record of reliability and professionalism. Background check required. Able to manage multiple tasks and timelines with grace under pressure Why ICAN? Growth Opportunities: We're committed to developing your potential and promoting from within. A Mission That Matters: Every day, your work helps kids and families. Inclusive Culture & Teamwork: We celebrate your unique strengths and play, fast, kind, and together! Benefits: (Health insurance, 401k, PTO, professional development, mentorship) If you are ready to make an impact-one family, one child at a time-apply today and help ICAN children and families flourish! ICAN Children's Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $38k-46k yearly est. 60d+ ago
  • Registration Specialist - Carol Milgard Breast Center

    Carol Milgard Breast Center

    Patient access representative job in Tacoma, WA

    This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks. Location: Tacoma, WA Schedule: This will be a 1.0 FTE 40 hour per week role. Monday: 10AM - 6:30PM Tuesday: 10AM - 6:30PM Wednesday: 10AM - 6:30PM Thursday: 10AM - 6:30PM Friday: 10AM - 6:30PM Pay and Benefits: New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities. Benefits Highlights: Generous PTO: Up to 17 days/year for new employees + 9 holidays + rollover 401(k): 3% automatic employer contribution + 3% match Annual pay increases Full benefits: Medical, dental, vision, life, disability, mental wellness For more detailed benefits synopsis visit tranow.com/about/careers Our Mission To provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. In addition to providing excellent care, the mission of the Carol Milgard Breast Center is to provide sustainable breast health services to all women in our community in a caring environment that fosters confidence, comfort, peace and dignity for each individual. As a non-profit organization, we provide financial assistance to eligible patients so everyone can access essential mammography services, regardless of their financial circumstances. To ensure that all women have better access to potentially life-saving mammography services, we look for support from individuals and community partners to help us fund outreach efforts and screening mammograms. You can make a difference by providing the financial support to help pay for mammograms and other breast imaging services for women in less fortunate circumstances. Our Vision Our vision at Carol Milgard Breast Center is to instill a sense of patient confidence through superior patient-centered care and to be characterized as: The facility of choice for community providers to obtain accurate and timely diagnosis of breast disease for patients The facility of choice to attract and retain highly dedicated, highly specialized radiologists, technologists and staff A gathering place for multi-disciplinary medical teams to discuss every facet of breast diagnosis and treatment A community resource for education and outreach A model for effective and efficient use of philanthropic resources Learn more about us at the Carol Milgard Breast Center by touring our website - ***************************************** Essential Job Functions: Greet and register patients for radiology procedures ensuring their comfort and answering their questions. Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed. Collect account payments. Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized. Responsible for document scanning and navigating the RIS system. Check work email daily. Follow the HIPAA privacy and security policies and procedures. Perform other related work as required. Qualifications: Education/Work Experience High School Diploma or GED equivalency required. Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience. Job Knowledge/Skills Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR. Working knowledge of CPT codes and the RIS system. Use proper phone etiquette and correct grammar. Ability to demonstrate effective customer service skills. Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers. Communicate professionally with other medical facilities, patients, and customers. Ability to provide geographical directions to all outpatient locations. Must possess excellent verbal communication skills; good organization skills. Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing. Ability to manage multiple tasks and carry out instructions effectively. Licensure/Certifications Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility. Physical Requirements Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary. Mental Requirements Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required. Working/Environmental Conditions Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $19.3-22.9 hourly Auto-Apply 60d+ ago
  • PSS / Patient Services Specialist - Primary Care at Kent Des Moines

    University of Washington 4.4company rating

    Patient access representative job in Seattle, WA

    **UW Medicine Primary Care at Kent Des Moines** has an outstanding opportunity for a **Patient Services Specialist 2.** **WORK SCHEDULE** + Full-time, 100% FTE (40 hours per week) + Fixed duration, anticipated end date is 5/30/2026, but could change depending on staffing needs + Day Shift **DEPARTMENT DESCRIPTION** Conveniently located on Pacific Highway South and not far from I-5, UW Medicine Primary Care at Kent/Des Moines offers appointments six days a week, including evenings and same-day appointments. Medical advice is available 24 hours a day, seven days a week. **POSITION HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **PRIMARY JOB RESPONSIBILITIES** + Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging + Scheduling provider and ancillary service appointments + Obtaining patient demographic, financial, and clinical information + Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery + Other duties as requested **REQUIREMENTS** + High school graduation or equivalent AND + One year of healthcare, administrative, or customer service experience OR + An equivalent combination of education/experience **ABOUT UW MEDICINE PRIMARY CARE** UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees. Compassion. Innovation. Excellence. (********************************************************************************* **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (******************************** Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $23.13 hourly **Pay Range Maximum:** $33.65 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit **************************************************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a temporary position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU 1199NW UWMC Northwest Service and Maintenance **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $23.1-33.7 hourly 53d ago
  • Registration Specialist Per Diem - Tacoma, Puyallup, Olympia Areas

    TRA Medical Imaging 3.6company rating

    Patient access representative job in Tacoma, WA

    This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks. Pay and Benefits: New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities. TRA additionally offers a +15% "in lieu" pay differential for all Per Diem employees. Location: This position is Per Diem and may be required to travel to all TRA locations. (Shift differential available for evening and weekend schedules) Schedule: Per Diem Employees are expected to work a minimum of 2 shifts or 16 hours per month. About TRA Medical Imaging TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values. We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation. Why Choose TRA Medical Imaging TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities. Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours . TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story. Want to learn more about TRA's commitment to patients, employees and our community? Visit ************************************* and explore your future with us today! Essential Job Functions: Greet and register patients for radiology procedures ensuring their comfort and answering their questions. Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed. Collect account payments. Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized. Responsible for document scanning and navigating the RIS system. Check work email daily. Follow the HIPAA privacy and security policies and procedures. Perform other related work as required. Qualifications: Education/Work Experience High School Diploma or GED equivalency required. Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience. Job Knowledge/Skills Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR. Working knowledge of CPT codes and the RIS system. Use proper phone etiquette and correct grammar. Ability to demonstrate effective customer service skills. Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers. Communicate professionally with other medical facilities, patients, and customers. Ability to provide geographical directions to all outpatient locations. Must possess excellent verbal communication skills; good organization skills. Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing. Ability to manage multiple tasks and carry out instructions effectively. Licensure/Certifications Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility. Physical Requirements Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary. Mental Requirements Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required. Working/Environmental Conditions Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $19.3-22.9 hourly Auto-Apply 60d+ ago
  • ED Admitting Registrar | 0.9FTE | 7a-730p Variable Days

    Valley Medical Center 3.8company rating

    Patient access representative job in Renton, WA

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance
    $38k-46k yearly est. 8d ago
  • PSS / Patient Services Specialist - Primary Care at Ballard

    University of Washington 4.4company rating

    Patient access representative job in Seattle, WA

    **UW Medicine Primary Care at Ballard** has an outstanding opportunity for a **Patient Services Specialist 2.** **WORK SCHEDULE** + Part-time, 75% FTE (30 hours per week) + Thursday and Friday; 9:30am-8:30pm + Saturday; 7:30am-6:30pm + Day Shift supports Urgent Care **DEPARTMENT DESCRIPTION** UW Medicine Primary Care at Ballard offers personalized care for every stage of life. Whether you live in Ballard, Magnolia, or nearby, our team is here to help you stay healthy - and get the care you need when you're not. We offer personalized care that is easy to access and respects your background and preferences. Whether you need a routine checkup, help managing a chronic condition, or are seeking treatment for an illness or injury - we've got you covered. **POSITION HIGHLIGHTS** + Conveniently located near public transportation + Make a difference for the patients and employees we serve + Opportunity to provide career growth **PRIMARY JOB RESPONSIBILITIES** + Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging + Scheduling provider and ancillary service appointments + Obtaining patient demographic, financial, and clinical information + Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery + Other duties as requested **REQUIREMENTS** + High school graduation or equivalent AND + One year of healthcare, administrative, or customer service experience OR + An equivalent combination of education/experience **ABOUT UW MEDICINE PRIMARY CARE** UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees. Compassion. Innovation. Excellence. (********************************************************************************* **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (******************************** Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $23.13 hourly **Pay Range Maximum:** $33.65 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 75.00% **Union/Bargaining Unit:** SEIU 1199NW UWMC Northwest Service and Maintenance **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $23.1-33.7 hourly 12d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Bothell, WA?

The average patient access representative in Bothell, WA earns between $32,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Bothell, WA

$38,000

What are the biggest employers of Patient Access Representatives in Bothell, WA?

The biggest employers of Patient Access Representatives in Bothell, WA are:
  1. Universal Health Services
  2. University of Rochester
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