Patient access representative jobs in Clarksville, TN - 171 jobs
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Customer Service Representative
Circle K Stores, Inc. 4.3
Patient access representative job in Hendersonville, TN
Shift Availability
Flexible Availability
Job Type
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$25k-31k yearly est. 6d ago
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Customer Service Representative - State Farm Agent Team Member
Andrew Felder-State Farm Agent
Patient access representative job in Goodlettsville, TN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$26k-34k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Abe Barwegen-State Farm Agent
Patient access representative job in Hendersonville, TN
Benefits:
License Reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Abe Barwegen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 6d ago
Customer Service Representative
Caliber Collision Repair Services 3.7
Patient access representative job in Hendersonville, TN
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
$26k-34k yearly est. 2d ago
Therapy Patient Access Representative
Tennessee Orthopaedic Alliance 4.1
Patient access representative job in Hendersonville, TN
Full-time Description
The TOA Therapy PatientAccessRepresentative is our patients' biggest advocate. This role provides patients with top notch customer service and understands TOA physicians, locations, and services inside and out to ensure our patients are getting connected to the best care possible for each unique situation.
Receive and manage therapy orders via the Nextgen “Task Basket”.
Contact patients to schedule therapy appointments.
Answer inbound calls from new and existing patients
Review in Nextgen and confirm patient demographics and insurance information
Dissect pertinent details such as patient address, availability, to find the most convenient and effective appointment for the patient
Schedule patient appointments through NextGen
Use critical thinking and your expertise within TOA guidelines to arrive at solutions for patients- even if that means finding a creative resolution
Maneuver between multiple screens and multiple systems when documenting information and searching for therapist availability
Review online appointment requests and schedule those appointments
Handle inbound referrals for your designated physician(s)
Reschedule cancellations
Respond effectively to time sensitive email communication
Other duties as assigned
Requirements
You have the drive to provide excellent customer service and execute that on a daily basis
It comes natural for you to maintain a professional and empathetic tone while conducting phone calls - even when call volumes are high and you're multi-tasking
You enjoy corresponding over the phone
You're very organized and pay close attention to detail
Working with computers comes easy to you- you know the basics of
Microsoft programs such as excel, word, and office
You enjoy being a part of a team that works collaboratively to achieve goals
You successfully work across boundaries, including other TOA roles and clinics
Knowledge of patient appointment scheduling is a plus
Previous experience working with an EMR, such as NextGen (or similar documentation systems) is preferred
High school degree is required, a college degree is preferred
TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers.
$23k-29k yearly est. 10d ago
Patient Care Coordinator
Oms 360
Patient access representative job in Clarksville, TN
Purpose: Responsible for greeting patients, checking them in and processing through their appointment.
Greet and receive patients in a friendly and professional manner
Ensure patient data is accurate and current by reviewing it with the patient
Document information in patient records system
Prepare appropriate information prior to patient appointments
Use discretion with all private information in a medical setting
Verify patient insurance
Communicate with other departments as required regarding patient accounts/concerns/questions
Answer phones and direct call traffic as required
Qualifications:
Experience working in a medical or dental practice is preferred
Excellent communication skills, professionalism and customer service ability.
Highly collaborative
Ability to process information quickly and accurately
Willingness to learn new skills.
Mature and dependable.
Knowledge of computer software applications.
OMS360 is an Equal Opportunity Employer (EEO).
OUR CORE VALUES
Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.
$23k-34k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Results Physiotherapy 3.9
Patient access representative job in Brentwood, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Brentwood South, TN-AST
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$22k-30k yearly est. Auto-Apply 25d ago
Admissions Clerk
Caldwell County Hospital 3.8
Patient access representative job in Princeton, KY
JOB TITLE: Admission Clerk DEPARTMENT: Admissions REPORTS TO: Admitting Supervisor SUPERVISES: None
• Is accountable for the delivery of consistently high quality effective and efficient entry of information into the computer system.
• Functions under the supervision of the Data Processing Supervisor.
• Is accountable for the effective, efficient and safe operations of the Business Office ensuring that the objectives of the Business Office department and the organization are met.
• Ensures appropriate organizational and patient safety practices are in use.
• Promotes good public relations through contacts with patients, practitioners, visitors, employees, peers and the public at large.
• Maintains confidentiality of patient information.
POSITION RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
• Processes patient registration in a timely and accurate fashion by interviewing patients or their representatives and verifying required data for input in the computer which includes name, address, telephone number, attending/family physician and individual or agency responsible for hospital bill.
• Obtains required signatures on forms according to established procedures and ensures information recorded is complete and accurate for processing of charges and billing.
• Assembles patient files that include registration forms, test requisitions and photocopies of insurance cards, driver's license, armband and data card. Upon completion of this procedure, the clerk then directs patient with the registration information to the correct department/area they should be going for testing. If patient is seen in the Emergency Room, the registration forms are given to the nurse.
• Processes incoming and outgoing telephone calls efficiently, politely and quickly as possible while responding to inquiries according to established policies for release of information. Answers questions from nursing personnel and physician's offices regarding admissions and patient's location.
• Responsible for obtaining required signatures for advance directive, financial assistance and Medicare rules for patients. Refers more complex or difficult questions to supervisor.
• Corrects or updates computer records to reflect change in patient status, patient transfers and discharges. Ensures corrected information is forward to appropriate departments.
• Requisitions and stores approved office supplies and forms.
• Responsible for the effectiveness and efficient operation of the admissions area. Promotes good public relations through contacts with physicians, patient, visitors, employees and peers.
• Promotes a positive hospital image to patients and physicians by possessing a professional appearance and attitude.
• Ensures patient files are in order and forwarded to Data Processing and Medical Records by the next day.
• Files the physician and radiologist copies in the appropriate area.
• Pages Medical Staff, disaster and emergency codes with dispatch and clarity in a calm manner.
• Places all long distance telephone calls for patients and visitors.
• Assists in maintaining established departmental policies and procedures, objectives, quality improvement program, safety and environmental standards.
• Assists in maintaining departmental reports and records as directed.
• Assists in implementing department specific goals and objectives in keeping with overall Business Office and organizational goals and objectives.
• Assists in maintaining adequate and effective communication between the Business Office and ancillary departments for problem solving.
• Interacts with others (on the phone or in person) in a positive, professional and appropriate manner.
• Works cooperatively with others. Has respect for and an understanding of the contributions of all team members.
• Attends required meetings and participates in educational programs and in-service meetings.
• Protects patient confidentiality by promoting appropriate staff communication practices.
• Works shifts as required.
• Performs other duties as assigned.
Qualifications
MINIMUM EDUCATION
High School Graduate or GED
PREFERRED EDUCATION
High School Graduate or GED
MINIMUM EXPERIENCE
0 - 6 months
PREFERRED EXPERIENCE
1 - 2 years
$21k-27k yearly est. 3d ago
Registrar
Pope John Paul II Preparatory School 3.7
Patient access representative job in Hendersonville, TN
Full-time Description
JPII seeks a detail-oriented and highly skilled Registrar to manage student records, enrollment data, and academic reporting. This role is critical to ensuring accurate data systems and smooth academic operations across the school. The Registrar serves as a member of the Academic Council and works collaboratively with all departments to support the school's academic mission.
Required Skills & Qualifications
Bachelor's degree
Exceptional attention to detail and strong analytical skills
Effective communicator with strong written and verbal communication abilities
A prompt and responsible service ethic
Willingness and ability to collaborate and forge positive relationships with all members of the school community
Strong proficiency in Microsoft Excel (advanced formulas, data validation, reporting)
Demonstrated experience working with databases and student data systems
Prior experience with Veracross or a comparable SIS strongly preferred
Experience with LMS integrations and educational technology systems
Ability to handle confidential information with discretion
Preferred Qualifications
Experience in an independent, private, or Catholic school setting
Familiarity with SIS platforms (Veracross, Blackbaud, Powerschool, etc.)
Familiarity with LMS platforms (Canvas, Google Classroom, etc.)
Classification: Full-time, 12 months, Exempt.
Reports to: Principal
Requirements
Responsibilities
Maintain permanent records, including official transcripts for current students and alumni
Manage and audit data within the school's Student Information System (Veracross)
Audit and ensure that current students and transfer students are meeting graduation requirements
Work with the Academic Council, counselors, and Dean of Faculty to create the master schedule, process course registration, create student schedules, and approve schedule changes in a timely manner while ensuring balanced course loads
Review and adjust class configuration in Veracross including grade conversion scale for GPA, class meeting times, and locations
Review, adjust, and post grades to report cards and official transcripts
Oversee grading periods, report cards, schedules, and academic history
Maintain demographic records in Veracross
Serve as a primary point of contact for transcript requests and academic records
Communicate with alumni, parents, and current students regarding transcript requests and academic records
Work closely with academic and administrative departments to understand their data needs and provide solutions
Develop queries in Veracross as needed by administration, academic council, and faculty
Communicate with Veracross account manager and the help desk
Coordinate with IT to support any data needed for integration with other systems
Train and work with new and current faculty on the use of Veracross
Support enrollment, scheduling, and year-end academic processes
Manage and support LTI integrations between SIS and learning platforms
Produce reports using Excel and database tools for academic and administrative use
Innovate and experiment to find novel and efficient ways to complete tasks and solve problems
$36k-43k yearly est. 6d ago
Patient Care Coordinator
North Lake Physical Therapy
Patient access representative job in Goodlettsville, TN
Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.
We are committed to:
Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
Supporting clinicians with comprehensive mentorship and professional development opportunities
Our Mission:
At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.
Job Description
The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!
Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.
Qualifications
1. Education -- High School Diploma or equivalent.
2. Experience -- 1+ years medical office receptionist experience required.
3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
4. Understanding of Medical Insurance Verification & Authorization
5. Excellent Communication skills both verbal & written.
Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.
Additional Information
Benefits Package includes:
Bonus Rewards Program
Medical, Dental, Vision and Basic Life/AD&D Insurance
Flexible Spending Accounts
Health Savings Accounts
Generous Paid Time Off
6 paid holidays
401(k) matching
Supplemental Life, Short- & Long-Term Disability Insurance
Health & Wellness Program
Gym Membership Discounts
Employee Assistance Program
Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog
$23k-34k yearly est. 22h ago
Patient Care Coordinator
Star Physical Therapy 3.6
Patient access representative job in Goodlettsville, TN
Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.
We are committed to:
Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
Supporting clinicians with comprehensive mentorship and professional development opportunities
Our Mission:
At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.
Job Description
The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR!
Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas.
Qualifications
1. Education -- High School Diploma or equivalent.
2. Experience -- 1+ years medical office receptionist experience required.
3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
4. Understanding of Medical Insurance Verification & Authorization
5. Excellent Communication skills both verbal & written.
Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.
Additional Information
Benefits Package includes:
Bonus Rewards Program
Medical, Dental, Vision and Basic Life/AD&D Insurance
Flexible Spending Accounts
Health Savings Accounts
Generous Paid Time Off
6 paid holidays
401(k) matching
Supplemental Life, Short- & Long-Term Disability Insurance
Health & Wellness Program
Gym Membership Discounts
Employee Assistance Program
Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog
$23k-30k yearly est. 2d ago
Patient Care Coordinator (Dental)
Kemp Dental
Patient access representative job in Brentwood, TN
At Kemp Dental, we are passionate about helping our patients find hope and confidence by getting the smile they love. We believe that a healthy, beautiful smile is not just about looking great but about feeling like your best self, giving you the courage to be the best you. We provide Cosmetic Dentistry, Family Dentistry, Surgical Dentistry, and Orthodontics services.
As a growing private practice, we work hard to stay on our industry's cutting-edge technology and education. Recently renovating our clinic, we are excited to expand our team with talented individuals.
We place a high value on our team members, as our practice is only as effective as the staff that comprises it, and we are always looking for people who will positively impact the culture of our practice. We welcome goal-oriented individuals who share our passion for service, possess a strong work ethic, and are energized by building lasting relationships. Applicants must also be willing to learn and be dedicated to continued personal and professional development.
Schedule:
Monday - Thursday / 6:30 am - 4:30 pm
Responsibilities:
Prepares and presents treatment plans and financial estimates to patients for all prescribed treatment
Reviews patient charts for accurate patient, insurance, and billing information, making any necessary changes in the Practice Management System
Communicates with dental insurance providers, verifies coverage and patient expected costs
Schedules patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment
Manages the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time
Works with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals
Assists patient with financial arrangements
Handles all treatment paperwork including consent forms, policy forms, and exit paperwork
Effectively communicates and develops a strong working relationship with the Dentist and promotes teamwork through cooperative and professional behaviors
Answers and returns incoming calls from patients
Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patients records
Performs other duties as assigned
Qualifications:
Energetic, positive attitude and focus on customer service and hospitality
Ability to communicate with others in a professional manner
Attention to detail
Clinical experience in a dental practice with knowledge of dental insurance and dental procedures is preferred; training or education in these areas will be considered. Preferred 1 year of dental experience.
Motivating team player and leader
Proficient in basic computer applications with the ability to learn new software
Demonstrate ability to perform basic arithmetic to understand general ledger and insurance benefits
Benefits:
Medical & Dental insurance (employer-paid)
Paid time off
401K and employee matching
Uniform reimbursement
4-day work week
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Schedule:
Day shift
Work setting:
In-person
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Dental office: 1 year (Preferred)
Work Location: In person
Salary : $19 - $23
$19-23 hourly 60d+ ago
Patient Services Specialist
Revere Medical
Patient access representative job in Goodlettsville, TN
At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities.
Is this you?
Are you motivated by helping people?
Are you committed to improving patient outcomes?
Do you enjoy collaborating with a team to ensure personalized patient care?
Do you want to improve the overall health of the community?
What you will bring:
* Provides exceptionally friendly customer service to every patient.
* Manages the office phone system: answering calls, transferring calls, answers patients' questions.
* Scheduling patient appointments
* Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
* Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment.
* Assist with any miscellaneous task to ensure the practice is presentable to incoming patients.
Requirements:
* Strong customer service skills and communication expected.
* High School Diploma or equivalent required.
* One to three years as a medical secretary preferred.
* Experience with EMR strongly preferred. (eClinicalWorks a plus)
Why Revere Medical:
Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being.
Benefits Offered: Medical coverage (with discounts for using services through Revere), Dental, Vision, HSA with company contribution, Retirement plans, Life and Disability Insurance and much more!
Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
$28k-34k yearly est. 23d ago
VIP Patient Service Specialist
Vumc.org
Patient access representative job in Hopkinsville, KY
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
Vanderbilt Ped Assoc
Job Summary:
The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. In addition, he/she advocates for patient in resolution of concerns and complaints.
.
KEY RESPONSIBILITIES TECHNICAL CAPABILITIES
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.
Core Capabilities :
Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
2 years
Education:
High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
$26k-31k yearly est. Auto-Apply 10d ago
Patient Representative (Full-Time)
Diana Health
Patient access representative job in Springfield, TN
Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us!
Role Description
We are looking for a Receptionist / PatientRepresentative driven to create an amazing experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are outgoing, customer service and detail-oriented, organized, and are eager to tackle challenges with empathy and creativity.
What you'll do
You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
Provide warm client interactions
Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
Ensure paperwork, consents, and insurance information is collected and complete
Managing the client schedule:
You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
You anticipate schedule needs days and weeks in advance
You schedule client appointments in real-time as well as those made through our online platform
Insurance, payment, and billing :
Perform verification of benefit checks with insurance companies
Manage and collect client copays and payment balances
Discuss and set up payment plans with client
Front of the house management:
Work with the team to ensure the office is ready, set up, and prepared for the day
Collaborate on inventory, keeping the office pristine, and other tasks as they arise
Manage phone triage as necessary, coordinating between team members
Qualifications
Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
Proficiency with Google Suite or Microsoft Office Products
Strong computer skills; preferred familiarity with EMRs
Tendency to organize and create structure in a fast-paced, dynamic environment
Attributes
You love interacting with people, practicing excellent communication and interpersonal skills
You are exceptional at managing many tasks
You focus on the details and are able to organize and prioritize them along the way
You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
You thrive in highly collaborative, fast-paced environments
Benefits
Competitive compensation
Health; dental & vision, with an HSA/FSA option
401(k) with employer match
Paid time off
Paid parental leave
Diana Health Culture
Having a growth mindset and striving for continuous learning and improvement
Positive, can do / how can I help attitude
Empathy for our team and our clients
Taking ownership and driving to results
Being scrappy and resourceful
$26k-32k yearly est. Auto-Apply 60d+ ago
Registrar
Northcrest Health 3.5
Patient access representative job in Springfield, TN
Responsible for timely and accurate registering of patients.
Interviews patient for all pertinent account information.
Verifies insurance coverage
Calculate patient estimated responsibility due at time of service
Understand insurance deductibles, co-pay, coinsurance in order to explain and educate patient
Verifies past due amounts
Request/collects patient payments and issues receipts
Understands financial payment options available to patients
Open/close individual cash bag assuring in balance
Makes appropriate documentation in system
Answers and directs incoming calls including “stat” calls as well as cover PBX when needed
Demonstrates knowledge of human growth and development and the care of patients appropriate to the ages of patients served.
Adheres to HIPAA privacy regulation in accordance with hospital's policies and procedures
All other duties as assigned. QUALIFICATIONS:
High School Diploma/GED preferred
Current BLS (or obtain prior to the completion of orientation)
Excellent communication skills
$31k-40k yearly est. 60d+ ago
Patient Services Specialist
RHC Group Management LLC
Patient access representative job in Hendersonville, TN
Job Description
About Revere Medical:
At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.
Is this you?
Are you motivated by helping people?
Are you committed to improving patient outcomes?
Do you enjoy collaborating with a team to ensure personalized patient care?
Do you want to improve the overall health of the community?
What you will bring:
Provides exceptionally friendly customer service to every patient.
Manages the office phone system: answering calls, transferring calls, and answering patients' questions.
Scheduling patient appointments
Collect co-payments from patients at check-in
Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment.
Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients.
Requirements:
Strong customer service skills and communication expected.
High School Diploma or equivalent required.
One to three years as a medical secretary preferred.
Experience with EMR strongly preferred. (Athena a plus)
Unlock your Benefit Bundle!
Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly.
Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance.
Need flexibility? Our Vacation Exchange Program has you covered.
And that's just the beginning-much more awaits!
Why Revere Medical:
Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being.
Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
$28k-34k yearly est. 1d ago
Patient Care Coordinator
Upstream Rehabilitation Inc.
Patient access representative job in Brentwood, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Brentwood South, TN-AST Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$23k-34k yearly est. 25d ago
Registrar - Physician Services
Northcrest Health 3.5
Patient access representative job in Springfield, TN
Springfield: Registrar - Care Center - 12 shifts, alternating weekends Pleasant View: Registrar - Quick Care - 12 shifts, alternating weekends Status: FT POSITION RESPONSIBILITIES:
Responsible for timely and accurate registering of patients.
Interviews patient for all pertinent account information.
Verifies insurance coverage
Demonstrates knowledge of human growth and development and the care of patients appropriate to the ages of patients served.
All other duties as assigned QUALIFICATIONS:
High School Diploma/GED preferred
Excellent communication skills
$31k-40k yearly est. 60d+ ago
Patient Services Specialist
Revere Medical
Patient access representative job in Hendersonville, TN
At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.
Is this you?
Are you motivated by helping people?
Are you committed to improving patient outcomes?
Do you enjoy collaborating with a team to ensure personalized patient care?
Do you want to improve the overall health of the community?
What you will bring:
* Provides exceptionally friendly customer service to every patient.
* Manages the office phone system: answering calls, transferring calls, and answering patients' questions.
* Scheduling patient appointments
* Collect co-payments from patients at check-in
* Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
* Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment.
* Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients.
Requirements:
* Strong customer service skills and communication expected.
* High School Diploma or equivalent required.
* One to three years as a medical secretary preferred.
* Experience with EMR strongly preferred. (Athena a plus)
Unlock your Benefit Bundle!
Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly.
Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance.
Need flexibility? Our Vacation Exchange Program has you covered.
And that's just the beginning-much more awaits!
Why Revere Medical:
Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being.
Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
$28k-34k yearly est. 33d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Clarksville, TN?
The average patient access representative in Clarksville, TN earns between $22,000 and $36,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Clarksville, TN