Patient Services Representative
Patient access representative job in Clarksville, TN
Pay: $17 - $19
Schedule: Monday-Thurs 7:45am - 5:00pm and Friday 7:45am - 1:00pm
Cumberland Pediatric Dentistry and Orthodontics has an immediate opportunity available for a Patient Services Representative (PSR)!
The PSR plays a crucial role in Cumberland Pediatric Dentistry and Orthodontics practices. The PSR is responsible for being the first line of customer care for our patients. A successful PSR always makes an excellent 1st impression by delivering an unsurpassed customer experience.
Responsibilities
Deliver excellent customer service
Check patients in and obtain all required documents
Collet co-payments and verify insurance coverage
Respond to patient billing or financial inquiries, directing to appropriate departments
Schedule and confirm patients appointments
Answer telephones and prepare new patient charts neatly and accurately
Scan documents and essential paperwork to the practice management system
Qualifications
Insurance verification experience required
Dental office experience preferred
Bilingual preferred
What We Offer:
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are:
Cumberland was formed in 2012 by four dentists with a desire to make a difference. Their vision was to create a company that positively impacts the lives of children. Today we have grown to eight locations in middle Tennessee, all owned by partnering dentists now employing over 150 team members. We utilize the individual strengths of all our employees to create the brand you see today. To make a difference in the lives of our patients by delivering unsurpassed pediatric dental and orthodontic care in a fun, welcoming environment. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
#IND
Auto-ApplyPatient Billing Representative
Patient access representative job in Brentwood, TN
The Patient Billing Representative serves as a subject matter expert and lead resource for patient billing inquires, escalations and issue resolution. This role ensures a positive patient experience while maintaining compliance with billing policies.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Research complex or escalated patient billing inquiries and partner with internal and external resources to resolve.
Monitor and research Better Business Bureau inquiries and collaborate with management on response.
Audit and review patient billing process for accuracy and completeness.
Communicate patient inquiry trends or issues to management and recommend process improvements.
Support the department in meeting performance goals for call handling, patient satisfaction, and resolution time.
Monitor and triage patient billing inquiries via email or tracking system to ensure timely and accurate resolution.
Provide courteous and professional customer service to patients and all internal and external departments.
Complete other related duties or special projects as assigned.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
Patient Care Coordinator
Patient access representative job in Brentwood, TN
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
Patient Care Representative
Patient access representative job in Goodlettsville, TN
Job Details Smyrna, TNDescription Job description
Loden Vision Centers is looking for a Patient Care Representative to join our Front Desk team and work in our Smyrna office, with occasional travel possible for training purposes. Mileage reimbursement is offered for additional travel.
The Patient Care Representative must be a highly self-motivated individual that works well in a fast-paced environment. One must be extremely organized, give great attention to detail, and be able to multi-task. Loden Vision Centers prides itself on providing patients with the best quality care, while exceeding expectations with our patient service! Warm and bubbly personalities are a must!
Knowledgeable and accurate information skills can improve with training, but personality cannot. We are seeking individuals that are team oriented and take initiative while being friendly and upbeat. We offer competitive benefits, salary, travel reimbursement, and days off.
Front Desk Check Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, prepping charts, insurance verification, check-in/check-out patients, reviewing patient demographics, and entering new patient information into our EMR system. Occasionally, you may be asked to work overtime or some weekend hours.
Work Location: In person; onsite in Smyrna, TN
Job Type: Full-time
Pay: From $18.00 per hour
Qualifications
Essential Skills and Abilities:
Excellent customer service and communication skills.
Empathetic personality with concern and respect for patient's needs.
Strong data entry skills.
Ability to multitask with accuracy and attention to detail.
Ability to work as a team member.
Experience (preferred):
Medical office/receptionist
Computer skills
Loden Vision Centers requires pre-employment background check and drug screening.
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Nashville, TN 37212: Reliably commute or planning to relocate before starting work (Required)
Able to travel between locations (Rivergate/Nashville, Gallatin, and Green Hills) as needed
Front Desk Coordinator - Hendersonville, TN
Patient access representative job in Hendersonville, TN
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18-19/hr
Potential for multi - clinic work
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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Patient Representative (Full-Time)
Patient access representative job in Springfield, TN
Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us!
Role Description
We are looking for a Receptionist / Patient Representative driven to create an amazing experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are outgoing, customer service and detail-oriented, organized, and are eager to tackle challenges with empathy and creativity.
What you'll do
You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
Provide warm client interactions
Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
Ensure paperwork, consents, and insurance information is collected and complete
Managing the client schedule:
You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
You anticipate schedule needs days and weeks in advance
You schedule client appointments in real-time as well as those made through our online platform
Insurance, payment, and billing :
Perform verification of benefit checks with insurance companies
Manage and collect client copays and payment balances
Discuss and set up payment plans with client
Front of the house management:
Work with the team to ensure the office is ready, set up, and prepared for the day
Collaborate on inventory, keeping the office pristine, and other tasks as they arise
Manage phone triage as necessary, coordinating between team members
Qualifications
Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
Proficiency with Google Suite or Microsoft Office Products
Strong computer skills; preferred familiarity with EMRs
Tendency to organize and create structure in a fast-paced, dynamic environment
Attributes
You love interacting with people, practicing excellent communication and interpersonal skills
You are exceptional at managing many tasks
You focus on the details and are able to organize and prioritize them along the way
You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
You thrive in highly collaborative, fast-paced environments
Benefits
Competitive compensation
Health; dental & vision, with an HSA/FSA option
401(k) with employer match
Paid time off
Paid parental leave
Diana Health Culture
Having a growth mindset and striving for continuous learning and improvement
Positive, can do / how can I help attitude
Empathy for our team and our clients
Taking ownership and driving to results
Being scrappy and resourceful
Auto-ApplyPatient Service Coordinator
Patient access representative job in Hendersonville, TN
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
VIP MS - Hendersonville
Job Summary:
The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. In addition, he/she advocates for patient in resolution of concerns and complaints.
.
KEY RESPONSIBILITIES TECHNICAL CAPABILITIES
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.
Core Capabilities :
Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
2 years
Education:
High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
Auto-ApplyRegistrar - Physician Services
Patient access representative job in Springfield, TN
Springfield: Registrar - Care Center - 12 shifts, alternating weekends Pleasant View: Registrar - Quick Care - 12 shifts, alternating weekends Status: FT POSITION RESPONSIBILITIES:
Responsible for timely and accurate registering of patients.
Interviews patient for all pertinent account information.
Verifies insurance coverage
Demonstrates knowledge of human growth and development and the care of patients appropriate to the ages of patients served.
All other duties as assigned QUALIFICATIONS:
High School Diploma/GED preferred
Excellent communication skills
Patient Coordinator
Patient access representative job in Goodlettsville, TN
Patient Coordinator - Dream Dental
Goodlettsville, Tennessee
Dream Dental is growing, and we're looking for a friendly, organized, and detail-oriented Patient Coordinator to join our team! We are a well-established, fast-paced practice with a large, loyal patient base, and we pride ourselves on delivering an exceptional patient experience every day.
What We Offer:
4-day rotating work week with 3 day weekends each week
1 Saturday per month
Full comprehensive benefits package
Supportive, team-focused culture
Modern office using Open Dental
Stable schedule with an excellent patient flow
What We're Looking For:
Minimum 1 year of dental office experience required
Strong communication and customer-service skills
Ability to multitask in a busy environment
Experience with scheduling, insurance verification, treatment planning, or check-in/check-out is a plus
Reliability and professionalism are a must
Key Responsibilities:
Greet and check in patients with a positive, welcoming attitude
Manage appointment scheduling and patient flow
Verify insurance and assist with financial discussions
Support the front office team to ensure an efficient and smooth day
Represent Dream Dental with warmth, accuracy, and professionalism
If you're a motivated and patient-focused individual who loves working in a collaborative environment, we'd love to meet you!
Apply today and grow your career with Dream Dental in Goodlettsville!
#indeedwavedp
Requirements
Education and Training
High School Diploma or equivalent.
Minimum one-year related experience and/or training; or equivalent of combination of education and experience.
FLSA Status: Hourly
Reports to: Operations Manager.
Patient Coordinator
Patient access representative job in Goodlettsville, TN
JOB TITLE: Patient Coordinator
FLSA STATUS: Non-Exempt
REPORTS TO: Practice Manager
We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient's dental health!If you are looking for a team-oriented environment, please send us your resume.
Key Responsibilities:
Provide a calm and welcoming environment while greeting patients as they arrive.
Answer phones while utilizing excellent verbal skills, conveying the practice's philosophy statement.
Obtain and verify patient insurance information and eligibility.
Review and present treatment plans, timelines, and financial arrangements.
Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.
Maintain a productive schedule and fill late cancellations with quick-call patients.
Checkout patients, collect payments, and schedule next appointments.
Maintain all computer records to the highest standard.
Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.
Requirements (Education/Certifications):
1+ Years of experience in a dental office setting
Excellent written and verbal communication skills and attention to detail.
Proficiency in keyboarding and navigating computer programs.
High attention to detail with excellent problem solving and multitasking skills.
Ability to thrive in a team environment.
Experience with Denticon Software (Preferred).
Benefits:
Medical, Dental, Vison, Life insurance, Short & Long Term Disability
Paid Time Off and Holidays
401K
Strong culture of patient care and experience
Patient Eligibility Coordinator
Patient access representative job in Hopkinsville, KY
Requirements
Qualifications:
High school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred
Strong desire to help underserved populations and patients facing social determinants of health
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in a fast-paced hospital environment
Willingness to learn and adapt to evolving healthcare programs and policies
Preferred Experience:
Previous experience in healthcare eligibility, social work, patient advocacy, or hospital admissions
Bilingual skills a plus
Why join Us?
Opportunity to make a meaningful impact in patients' lives
Training provided with opportunities for growth and development
Collaborative and mission-driven team environment
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
Patient Services Specialist
Patient access representative job in Hendersonville, TN
Job Description
About Revere Medical:
At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.
Is this you?
Are you motivated by helping people?
Are you committed to improving patient outcomes?
Do you enjoy collaborating with a team to ensure personalized patient care?
Do you want to improve the overall health of the community?
What you will bring:
Provides exceptionally friendly customer service to every patient.
Manages the office phone system: answering calls, transferring calls, and answering patients' questions.
Scheduling patient appointments
Collect co-payments from patients at check-in
Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment.
Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients.
Requirements:
Strong customer service skills and communication expected.
High School Diploma or equivalent required.
One to three years as a medical secretary preferred.
Experience with EMR strongly preferred. (Athena a plus)
Unlock your Benefit Bundle!
Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly.
Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance.
Need flexibility? Our Vacation Exchange Program has you covered.
And that's just the beginning-much more awaits!
Why Revere Medical:
Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being.
Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
Patient Care Coordinator
Patient access representative job in Brentwood, TN
Job Title:
Patient Care Coordinator
Reports to
:
Patient Care Coordinator Team Lead
Job Purpose
The Patient Care Coordinator is responsible for managing all skin care service inquiries and patient visits with exceptional professionalism, warmth, and respect, ensuring an outstanding experience and the highest levels of patient and practice satisfaction.
Duties and Responsibilities
Greet patients and visitors to the office, ensuring guests are comfortable and informed.
Orchestrate the entire Check-In/Out process and experience.
Determine the type of insurance and verify coverage, co-payment, and benefits.
Scan confidential documents.
Maintain strictest confidentiality; adhere to all HIPAA guidelines/ regulations.
Schedule/scrub appointments.
Offer phone support as needed -- answering phones, directing calls, and/or sorting and returning patient voicemails.
Process patient payments.
File and organize records, invoices, and other important documentation.
Oversee incoming and outgoing correspondence, including emails, texts, mail, and packages.
Manage tasks associated with patient database, including schedule and updates to vendor loyalty programs (i.e., Alle), when needed.
Inform patients about in-house products and promotions.
Collaborate (liaise) with nursing staff and providers to create a patient focused medical environment.
Work waitlist for providers, throughout the day to ensure patient and provider care.
Check for device double books, routinely.
Accomplish ancillary tasks and downtime activities, as needed and as assigned.
Maintain a clean workspace and waiting area.
Organize and maintain storage spaces, sample products, and work areas in accordance with REN Dermatology standards and best practices, ensuring a clean, efficient, and safe environment for both staff and patients.
Other duties as assigned.
Qualifications
Education:
High school diploma or equivalent.
Experience:
1 year in a medical office setting preferred.
1 year with Electronic Medical Records software (EMA/ModMed, Relatient,etc.) and Outlook, preferred.
Knowledge:
Dermatological medical terminology and cosmetic procedure verbiage/understanding, preferred.
Familiarity with and educated on skincare products, usage, and ingredients, preferred.
Skills:
Excellent customer service skills.
Excellent communication, organizational, and time management skills.
Flexibly respond to changing demands.
Works well in fast-paced office (answering phones, tending to clients, etc.).
Abilities:
Work effectively as a team member with other staff.
React calmly and effectively in emergency situations.
Appropriately interact with patients, families, staff, and others.
Plan, organize, and prioritize workload.
Communicate clearly.
Patient Care Coordinator
Patient access representative job in Brentwood, TN
Results (Ascension - Saint Thomas), a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Brentwood West, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Patient Coordinator
Patient access representative job in Dickson, TN
Full-time Description
Making a difference and helping kids shine, one session at a time.
At Associates in Pediatric Therapy (APT), we don't just offer therapy, we build brighter futures through compassionate, individualized care. As a therapist with APT, you'll be part of a dynamic, supportive team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!).
Why You'll Love It Here:
Amazing Benefits: Health, dental, vision, 401(k) match, PTO, life & disability insurance.
What You'll Do:
Greet patients and families, collect applicable payments, tidy waiting area as needed
Maintain smooth patient flow
Ensure all patient documents are transferred to patients' electronic chart
Schedule new and existing patient therapy appointments
Verify benefits, document in EMR system, report findings to parent/guardian and therapist
Ensure new authorizations are submitted timely and accurately
Process incoming and outgoing mail
Accurately maintain petty cash fund
Maintain adequate supplies for the facility
Requirements
What We're Looking For:
Our Ideal Candidate Has:
Prior medical office experience - including scheduling patients and insurance verification
Experience with a EMR system
Ability to work until 6 pm as needed
Excellent time management and multi-tasking skills
See why we are proud to work at APT:
Watch the Video:
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More info available at:
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Associates in Pediatric Therapy is an Equal Employment Opportunity employer.
Dental Front Office Coordinator
Patient access representative job in Brentwood, TN
Wesley Dentistry is now hiring a Dental Office Administrator in Brentwood, TN!
We are seeking a Dental Office Administrator to join our community of collaborative, high-quality clinical, business and operations professionals.
Schedule: Monday - Thursday 7:00 am - 4:30 pm
Some Fridays 7:00 am - 12:00 pm
To learn more about this practice, visit: *******************************
Full-Time (FT) Employees are eligible for:
Paid Time Off
Paid Company Holidays, Bereavement, and Jury Duty
Paid $25k Basic Life & AD&D insurance
Medical, Dental, and Vision
Short Term Disability
Voluntary Life & AD&D Insurance
Pet Insurance
Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives
Additional employment benefits include:
Patient-centric community approach
Work/life balance
Opportunity for career growth
Professional development and support with continuing education
Strong business and operational teams
Employee Assistance Program (EAP) for all employees and their household
401K
Responsibilities
Must take initiative and understand how to prioritize their duties
Accounting for patients and making sure that relations are maintained
Organizing and helping with sending claims and aging claims
Answers incoming calls to include new patients and emergencies
Appointment scheduling
Patient and insurance payments
Requesting records
Patient follow ups
Manage unscheduled and treatment pending lists to ensure patient follow through to meet scheduling goals
Qualifications
High school diploma
2 or more years dental front office experience required
Computer proficiency and ability to learn new programs
Exemplary customer service and interpersonal skills
Positive attitude and professional demeanor
Outstanding verbal and written communication skills
Strong multi-tasking and organizational skills
Ability to collaborate with a team
Equal Employment Opportunity
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Auto-ApplyPatient Care Coordinator
Patient access representative job in Brentwood, TN
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Representative
Patient access representative job in Goodlettsville, TN
Job Details Gallatin, TNDescription Job description
Loden Vision Centers is looking for a Patient Care Representative to join our Front Desk team and work in Gallatin, TN (primarily with a possibility for coverage at Green Hills and Goodlettsville locations).
The Patient Care Representative must be a highly self-motivated individual that works well in a fast-paced environment. One must be extremely organized, give great attention to detail, and be able to multi-task. Loden Vision Centers prides itself on providing patients with the best quality care, while exceeding expectations with our patient service! Warm and bubbly personalities are a must!
Knowledgeable and accurate information skills can improve with training, but personality cannot. We are seeking individuals that are team oriented and take initiative while being friendly and upbeat. We offer competitive benefits, salary, travel reimbursement, and days off.
Front Desk Check Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, prepping charts, insurance verification, check-in/check-out patients, reviewing patient demographics, and entering new patient information into our EMR system. Occasionally, you may be asked to work overtime or some weekend hours.
Pay: Starting from $17 an hour
Qualifications
Essential Skills and Abilities:
Excellent customer service and communication skills.
Empathetic personality with concern and respect for patient's needs.
Strong data entry skills.
Ability to multitask with accuracy and attention to detail.
Ability to work as a team member.
Experience (preferred):
Medical office/receptionist
Computer skills
Loden Vision Centers requires pre-employment background check and drug screening.
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Gallatin, TN 37066: Reliably commute or planning to relocate before starting work (Required)
Able to travel between locations (Rivergate/Goodlettsville and Green Hills) as needed
Registrar
Patient access representative job in Springfield, TN
Responsible for timely and accurate registering of patients.
Interviews patient for all pertinent account information.
Verifies insurance coverage
Calculate patient estimated responsibility due at time of service
Understand insurance deductibles, co-pay, coinsurance in order to explain and educate patient
Verifies past due amounts
Request/collects patient payments and issues receipts
Understands financial payment options available to patients
Open/close individual cash bag assuring in balance
Makes appropriate documentation in system
Answers and directs incoming calls including “stat” calls as well as cover PBX when needed
Demonstrates knowledge of human growth and development and the care of patients appropriate to the ages of patients served.
Adheres to HIPAA privacy regulation in accordance with hospital's policies and procedures
All other duties as assigned. QUALIFICATIONS:
High School Diploma/GED preferred
Current BLS (or obtain prior to the completion of orientation)
Excellent communication skills
Patient Care Coordinator - Results Physiotherapy
Patient access representative job in White House, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in White House, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.