Patient access representative jobs in Dixon, CA - 1,300 jobs

The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects. Key Responsibilities Committee & MSO Support Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings. Compile and circulate pre-MSPRC case materials for committee members. Record, finalize, and distribute meeting minutes. Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions. Maintain accurate case tracking logs and monitor case status updates. Monitor and respond to MSPRC-related emails to ensure timely action. Correspondence with providers regarding cases. Generate and submit a monthly data report to the Medical Executive Committee (MEC). Assist MSO team in special projects related to the credentialing and privileging process. Quality & Clinical Review Support Monitor referral emails and manage the intake of new case referrals. Accept and log referrals from departments, staff, and physicians into RL data system. Triage and manage case referrals, adding reviewer comments and categorizing appropriately. Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis. Coordinate with reviewers, sending case summaries and collecting feedback. Compile and prepare final case packets for MSPRC meeting review. Extract case data and supporting information from the Electronic Medical Record (EMR). Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness. Required Qualifications Bachelor's degree in a related field or equivalent experience/training Minimum 1 year of experience supporting clinical committees Ability to work independently and manage multiple priorities Familiarity with case review processes and quality improvement activities Background in quality and experience working in community hospital settings Strong organizational skills with the ability to manage multiple deadlines Excellent written and verbal communication skills High attention to detail and ability to maintain confidentiality Preferred Qualifications Associate's or Bachelor's degree in Healthcare Administration or Nursing. Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred. Looking for candidates who have experience in: Peer Review coordination Quality or Risk Management departments Medical Staff Office (MSO) committee support Handling clinical case review workflows Managing physician communication, minutes, agendas, and confidential case packets Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX High level administrative support in a clinical or hospital environment Compensation: $45-$50/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

The Finite Planner is responsible for developing and maintaining realistic, capacity-constrained production schedules that align demand, labor, equipment, and material availability. This role works closely with operations, supply chain, and manufacturing teams to optimize throughput, meet service level commitments, and support continuous improvement initiatives. Key Responsibilities Develop and manage finite capacity production schedules based on demand forecasts, customer orders, and operational constraints Balance production priorities with available labor, equipment, materials, and line capacity Adjust schedules in response to changes such as demand fluctuations, downtime, material shortages, or quality issues Collaborate with manufacturing, procurement, quality, and logistics teams to ensure executable plans Monitor schedule adherence and analyze variances to identify root causes and improvement opportunities Maintain accurate planning data including routings, lead times, yields, and capacities Support inventory optimization and minimize excess, shortages, and obsolescence Participate in S&OP / S&OE meetings as needed Leverage ERP and planning tools to drive data-based decisions Support continuous improvement initiatives related to planning accuracy, efficiency, and service levels Required Qualifications Bachelor's degree in Supply Chain, Operations Management, Industrial Engineering, or related field (or equivalent experience) 3+ years of experience in production planning or finite scheduling within a manufacturing environment Strong understanding of manufacturing processes and capacity planning Experience working with ERP systems (e.g., M3, SAP, Oracle, or similar) Advanced Excel skills and strong analytical abilities Ability to manage competing priorities in a fast-paced environment Strong communication and cross-functional collaboration skills Comp- up to $40/hr and health, dental and vision benefits availabile Julie Hess Senior Project Manager LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here. All assignments are at-will and their duration is subject to change.

One of our major oil and gas clients is seeking a Turnaround Scheduler III to work on a 12-month assignment in their facilities in Rodeo, CA The Scheduler will ensure compliance with The Company's project scheduling standards and key procedures. This role involves reviewing project schedules to confirm that activity sequences meet project objectives, leading schedule integration across contractors and owner teams, coordinating risk analysis, and optimizing critical paths and milestones. Responsibilities: Key Responsibilities Pre-Execution Phase: Develop and maintain an integrated project cost and schedule system. Write procedures and instructions for schedule preparation and maintenance. Identify all project activities and develop logic using Critical Path Method (CPM). Prepare project control reporting procedures, including risk assessment and earned value. Construct logic networks for risk mitigation and contingency planning. Maintain integrated schedules reflecting engineering, procurement, and construction interdependencies. Review contractor schedules, progress, and productivity; monitor and verify monthly earned value. Perform critical path analysis and develop work-around plans for variances. Execution Phase: Monitor actual progress against baseline schedules and report variances. Consolidate information from Engineering, Procurement, and Construction teams to update schedules. Participate in weekly schedule reviews and planning meetings. Prepare earned value and variance reports; implement recovery plans as needed. Interface with contractor scheduling specialists to ensure accurate integration. Lead planning meetings to highlight upcoming milestones and ensure alignment. Requirements: Proficiency in Primavera P6 and MS Project. BS degree in Construction Management, Engineering, or equivalent experience. Strong knowledge of Project Controls, Planning & Scheduling, and Earned Value Management. Minimum 5 years' experience scheduling small to large downstream projects. Familiarity with refining equipment and turnaround environments. Ability to manage multiple priorities in a fast-paced setting. Strong organizational and leadership skills. Open to relocation.

Supporting Community Healthcare is a rewarding role, come join a wonderful organization! LifeLong Medical Care is looking for a Patient Services Representative (PSR) to join our Call Center team in Berkeley. The PSR serve as front-line phone staff and “navigators” for our patients, their caregivers and other healthcare entities in our busy Patient Services Call Center. Answer incoming calls, register patients and schedule appointments, triage calls to different departments including urgent calls, document and task messages and other notes in patients' Electronic Health Record (EHR). Perform other Patient Services Department duties as needed. This is a full time, 40 hours/week, benefit eligible position. Bilingual English/Spanish highly preferred. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Follows all departmental and organizational policies and procedures, establishes and maintains courteous, cooperative relations with the public, patients, and staff from all departments. Ensures and promotes excellent customer service to all internal and external customers. Answers incoming calls and responds to all callers' inquiries; monitors call center queues to ensure calls are answered in a timely manner and executed correctly. Utilizes NextGen Electronic Practice Management (EMP) and Electronic Health Record (EHR) for all patient interactions. Schedules/reschedules appointments for patients. Triages calls based on established procedures including urgent medical calls. Pages health center staff as needed. Screens new patients over the phone for eligibility and registers as appropriate. Maintains established Key Performance Indicators (KPIs) for call volume, call duration and call quality in a fast-paced, busy call center that receives over 26,000 calls per month. Verifies current demographics and insurance information with every patient, enrolls patients in LifeLong Patient Portal, and updates information in system as necessary. Maintains effective written and verbal communication including appropriate and clear communication in patients' Electronic Health Record (EHR) and Electronic Practice Management System (EPM). Answers non-patient incoming calls and requests for information, and transfers to the appropriate department(s). Answers questions and provides general information, refers to appropriate resources. Assists with training and onboarding of new Patient Services Representatives. Performs other related duties as required. Qualifications Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. Ability to show empathy to patients with complex health needs. Excellent customer service skills using a positive, proactive, “can-do” approach. Ability to work effectively and calmly under pressure in a positive, friendly manner. Ability to work in a fast-paced environment and juggle multiple tasks. Strong problem-solving skills, and ability to be flexible and adaptive to change. Ability to work in a team-oriented environment with staff with different work and communication styles. Job Requirements One (1) year of multi-line telephone experience and/or one (1) year experience as medical receptionist with scheduling and telephone experience. High school diploma/GED. Demonstrated computer skills with standard office software (MS Office) and typing speed of at least 30 WPM. Ability to read and comprehend instructions, procedures, emails and memos. Ability to abide by LifeLong's Organizational Standards for conduct and attendance. Knowledge of basic medical terminology. Ability to effectively present information verbally and in written communications to patients and staff. Job Preferences At least one-year of experience in a healthcare setting preferred including experience in private practice, or a Community Health Center. Bilingual English/Spanish highly preferred.

We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position. Qualifications: - High school diploma or equivalent - Prior experience in a customer service or administrative role is preferred - Proficient in computer skills, including knowledge of electronic medical record systems - Strong attention to detail and accuracy - Excellent verbal and written communication skills - Ability to handle confidential information with discretion - Demonstrated ability to multitask effectively - Empathy and compassion when interacting with patients - Familiarity with medical terminology and insurance procedures is a plus Responsibilities: - Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process - Collect and accurately input patient demographic and insurance information into the system - Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies - Collect patient payments accurately and ensure compliance with procedures - Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed - Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality - Collaborate with the healthcare team to ensure seamless patient flow and optimal experience - Stay updated on insurance regulations to effectively navigate insurance processes - Participate in ongoing training and professional development opportunities to enhance job knowledge and skills Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!

At NorthBay Health the Call Center Patient Services Representative performs general office duties including appointment scheduling, determining and verifying insurance eligibility, and processing of detailed messages to physicians. The Patient Services Representative functions as part of a clerical, clinical, and customer service team in support of primary care practices. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. Education: * High School Graduate or equivalent preferred. * Some college business or computer course work essential. Licensure/Certification: * Current AHA or equivalent in basic CPR. * Course work in medical terminology preferred. Experience: * 1-2 years working in a healthcare environment required. * 1-2 years direct experience working in a call center environment preferred. * Strong experience in insurance verification preferred. * Strong communication skills and dynamic customer service experience preferred. Skills: * Strong organizational and written and spoken communication skills essential. * Demonstrated mastery of practice management systems is required with CPT, ICD9 coding experience beneficial. * Experience in the following areas preferred: appointment scheduling, registration process, insurance verification, primary care preventive care. * Demonstrated ability to work independently on a variety of complex tasks, managing competing deadlines. * Bilingual capability preferred. Interpersonal Skills: * Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Compensation: * Hourly Salary Range Min $30.20 - Max $36.70 (Offered hourly rate based on years of experience) * 10% per diem differential included in salary range * Plus, Generous Shift Differentials

Touro University California (TUC) is a private, graduate and undergraduate, degree awarding institution with a main campus located in the greater San Francisco Bay Area city of Vallejo, California and a satellite campus located Los Angeles, California. Established in 1997, TUC offers its 1,300 students an innovative education in one of several disciplines including osteopathic medicine, pharmacy, physician assistant studies, nursing, public health, radiologic technology, and diagnostic medical sonography. As a proud member of the Touro University System (TUS), TUC is passionate in pursuing its mission of educating caring professionals to serve, to lead, and to teach. POSITION DESCRIPTION: While both honoring its past and embracing its future, TUC is now seeking qualified candidates to serve as the university's new Registrar. Reporting to the Associate Dean of Enrollment Management and serving as a key leader within the Division of Student Affairs, TUS, and the rest university community, the Registrar is the university's academic records officer and leads a customer-focused, dynamic, and detailed oriented staff who are responsible for all aspects of the university's student academic record-keeping systems. The successful candidate must be accurate, results-oriented, and very organized with a high attention to detail. The position requires the individual to be able to work directly and support TUC academic deans and program managers, oversee multiple projects, and complete complex administrative tasks in a dynamic environment. The Registrar is responsible for course registration, academic record maintenance, development support and enforcement of academic and graduation policies, communication with students about academic records and registration activities and tasks; and certifying student enrollment and degree completion. The Registrar position coordinates, and/or performs work with highly sensitive and confidential matters and is expected to maintain appropriate confidence and work in an environment with a high degree of trust and integrity. The Registrar must enjoy a fast-paced, flexible environment with a focus on high quality, accurate data produced in a timely manner. This position requires that the Registrar be an expert in a modern student information system database (Banner is preferred); be proficient in submitting data for institutional reports (i.e., reports for the National Student Loan Clearing House, Veterans Administration, academic program accreditation association, etc.) as well as be highly skilled and adept in using Excel and Microsoft Office Suite and other similar type of software program(s). The Registrar manages the information technology related to academic records and provides leadership in maintaining and developing systems to enhance the integrity and efficiency of academic recordkeeping. Responsibilities SPECIFIC RESPONSIBILITIES: Recurring Tasks: Oversees record maintenance functions for all Office of Registrar files, including imaged and achieved files. Administers and implements university rules, regulations, policies, and procedures for the Office of the Registrar and its academic record keeping and processing. Responsible for ensuring university regulatory compliance of the Federal Education Rights and Privacy Act (FERPA). Serves as primary coordinator for development of university academic calendars Responsible for the management of student registration. Certifies student enrollment. Responsible for the graduation audit and final conferring of student degrees. Oversees the maintenance and updates of academic records for all students and alumni. Certifies student eligibility for local, state, and national examinations. Responds to legal and other inquiries regarding academic records. Assures responsiveness of the Office of the Registrar functions to the overall needs of the university, students, faculty and administrators. Serves as a leader within both the Division of Student Affairs and as a member of the TUS system Registrar team. Participates collegially and cooperatively with colleagues within TUC, Touro University Nevada (TUN) and TUS. Oversees implementation of TUS Registrar system enhancements and projects at TUC (i.e., digital scanning, testing of billing, cross office coding, etc.). Oversees university Veterans Affairs operations and serve as the university's certifying officer for VA educational benefits. Supports campus VA certification and maintains compliance. Works directly with the Academic Deans and program chairs in support of their program schedules, course offerings, degree requirements, and academic calendar. Creates and compiles reports for a variety of university departments (i.e., Institutional Research) as well as for many outside agencies including federal, state, and regional accreditation organizations, Department of Education reviews, licensing audits, and TCUS system wide student records audits by outside agencies. Maintains and updates all Office of the Registrar information available to students on the TUC website. Develops and publishes the TUC Catalog. Upholds catalog and program handbook policies and procedures. Contributing to the overall success of the Division of Student Affairs by performing all other duties as assigned by the Vice Provost and Dean of Student Affairs. Periodic Tasks: Participates in Student Affairs major events such as, but not limited to, new student orientation, white coat ceremony, commencement, etc. Participates in university committee work. Travels to Touro system campuses for training and system wide collaborations SUPERVISORY RESPONSIBILITIES: Supervise, train, and evaluate the following staff members: An Associate Registrar and three Assistant Registrars. Qualifications QUALIFICATION(S): Minimum Qualifications: Baccalaureate degree required, Master's degree strongly preferred. Demonstrated record of registrar leadership and student services experience. Experience and enthusiasm in working with a diverse student, staff, and faculty population Ability to work independently or collaboratively as the situation demands, managing competing priorities in a professional and positive manner. CORE COMPETENCIES: Must have in-depth modern database skills such as Banner, PeopleSoft, or Jenzabar; Banner is highly preferred Working knowledge of FERPA and ability to train and assist faculty, staff, and students in understanding the FERPA act. Ability to create and maintain collaborative and productive work relationships Extensive training and presentation experience Ability to create and implement successful practices in academic recordkeeping. Excellent oral and written communication skills. High level of conceptual, analytical, and organizational skills. Ability to be innovative Must be detail-oriented and accurate Proficient with various computer applications and programs. Maximum Salary USD $109,242.00/Yr. Minimum Salary USD $92,855.70/Yr.

Access Representative I, Per Diem DEPARTMENT: Patient Access REPORTS TO TITLE: Access Supervisor DLSE/FLSA STATUS: () ____Exempt/Salaried position _X__Nonexempt/Hourly position SUPERVISORY RESPONSIBILITIES (does this position have direct reports): YES NO LOCATION: Woodland, CA SCHEDULE: Per Diem; no set schedule or hours PAY RANGE: $24.21 to $29.59 hourly About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. JOB SUMMARY/OVERVIEW: The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. ***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. *** MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING Education: High School Diploma or General Education Degree required. Experience/Lived Experience: Entry level position; one year of experience in a healthcare setting preferred. Special Skills/Training: Bilingual strongly preferred English/Spanish/Russian/Dari/Punjabi/ Vietnamese). Must certify and remain current in CPR certification. Strong analytical and problem-solving skills and attention to detail required. Data entry skills, Microsoft Office, and Electronic Health Record system preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and heavy patient workloads with patience and confidence. 2. Accurately inputs patients data in full on their records before saving onto EMR system 3. Makes use of designated script and protocol to screen patients for insurance eligibility; refer all self pay patients to Eligibility Specialist prior to scheduling a follow-up visit; place calls to patients prior to appointment in order to confirm eligibility. 4. Answer all telephone calls in a timely, efficient, and courteous manner leading to high patient satisfaction; takes accurate and comprehensive encounters at all times using the designated message form. 5. Schedules patient appointments with providers and provides accurate information to patients regarding a wide variety of programs and services; pre-registers all patients; places reminder calls to patients to confirm appointments. 6. Accurately charges patients without funding sources according to the CommuniCare+OLE sliding scale; Collects cash and credit payments from patients; assures that all monies are counted and balanced with receipts at the end of the designated shift. 7. Enforces patient privacy and confidentiality guidelines with all clients; ensures that all protected health information is out of view of other patients at all times, and is secure when work shift has ended; Ensures that all protected health information is disposed of in the proper manner when required. 8. Carries tablet to greet and direct patients at entrance when appropriate. 9. Completes the check in process and registers patients for their appointments. 10. Provides assistance during training of the new staff. 11. Schedule appointments as needed, according to policies and guidelines 12. Capture patient demographic information, insurance information, structured data into Electronic Health Records with each patient encounter, scan all forms into Electronic Health Records as applicable and appropriately change check in status 13. Verify insurance eligibility through proper insurance variation systems and updating payor codes 14. Ensure required forms are completed and signed; provide assistance to patients in completion of applicable forms 15. Collect and post co pays, payments, existing balances, and provide necessary receipts 16. Reconcile monies with day sheet detail report and ensures safe keeping of all cash, checks and credit cards transactions received 17. Prompt follow up of telephone encounters/recalls/appointment request 18. Open incoming mail and process or direct as appropriate. 19. Keep log of all patients given Presumptive Eligibility and submit to State on a weekly basis (Perinatal Services only) 20. Follow managed care procedures, as applicable to obtain authorization for services in order to ensure payment and reduce denials. 21. Attends routine department meetings, in service trainings, and other meetings as required to maintain professional growth and comply with the organization policy 22. Verify accuracy of information, obtain necessary consents, and documentation on all patients upon registration and scheduling. 23. Responsible for greeting patients professionally on the phone or in person and driving a positive and personal patient/customer service experience. 24. All other duties as assigned.

Job Description Joanne Jensen D.D.S. , Inc. AKA Endo Artistry, Walnut Creek, CA, is seeking a Lead Patient Care Coordinator to join and support our busy specialty practice. We're looking for a talented and organized front office professional who can balance patient care with leadership responsibilities. In this role, you'll not only manage day-to-day patient interactions but also help guide our administrative team to ensure smooth operations, efficient scheduling, and an exceptional experience for every patient. Possibility for growth and career advancement if you possess a leadership mindset. Your Responsibilities Oversee daily front office operations, including patient check-in/check-out, scheduling, and communications Support, mentor, and train front office staff, delegating tasks and ensuring consistency in service Monitor schedule flow to maximize provider availability and minimize patient wait times Ensure accurate entry of patient information, insurance verification, and consent forms Serve as the go-to resource for escalated patient concerns, addressing them with empathy and professionalism Collaborate with clinical and leadership teams to align patient coordination with practice goals Maintain a welcoming and organized reception area while upholding front office procedures and service standards Other responsibilities as needed Schedule: Monday - Friday: 8am-5pm- No Weekends! Your Background 3+ years proven experience in a supervisory role with a leadership mindset. Must have dental knowledge/experience Demonstrated ability to lead or mentor team members in a fast-paced environment Strong communication, organizational, and multitasking skills Proficiency with dental practice management software and scheduling systems Knowledge of insurance verification and patient financial processes preferred Commitment to excellent patient service and a supportive team environment High school diploma or equivalent Why You Should Join Our Team A career with us means working alongside dental assistants, sterilization technicians, office managers, patient care coordinators, and more-all focused on exceptional care and outcomes. We value continuous learning, collaboration, and a culture where every team member can thrive both at work and outside of it. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$32-$35 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. 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Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs. Pay range$25-$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Location: Virtual: This role enables associates to work virtually full-time in CALIFORNIA, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Hours: Monday - Friday, an 8-hour shift between 8 am - 5 pm PST. The Utilization Management Representative II is responsible for conducting service coordination functions for a defined caseload of individuals How will you make an impact: * Managing incoming calls * Determine contract and benefit eligibility; creates authorizations for LTSS members. * Obtains intake (demographic) information from LTSS providers. * Refers cases requiring clinical review to a nurse reviewer; and handles referrals for specialty care. * Processes incoming requests, collection of information needed for review from providers. * Verifies benefits and/or eligibility information. * May act as a liaison between LTSS and internal departments. * Responds to telephone and written inquiries from providers and in-house departments. * Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long term services and supports. * May also serve as to mentor, subject matter expert or preceptor for new staff, assisting the formal training of associates, and may be involved in process improvement initiatives. Minimum Requirements: * Requires HS diploma or equivalent and a minimum of 2 years customer service experience in healthcare related setting and medical terminology training; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Qualifications: * For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. * Previous experience working in a social work setting preferred. * BA/BS degree is preferred in the field of health care. * Specific education, years and type of experience may be required based upon state law and contract requirements. * Travel to worksite and other locations when necessary. * For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $19.00 to $31.09 Locations: California In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The Patient Care Coordinator (Nursing) is accountable for the administrative and clinical coordination and management of multidisciplinary care teams. The coordinator ensures that patient care's administrative and clinical aspects are consistently maintained at the highest home health standards, continuity of care, and service delivery are most efficient. ESSENTIAL DUTIES & RESPONSIBILITIES: Care Coordination and Scheduling Acting as the administrative liaison between the agency, patients, caregivers, payers, and providers. Assist in managing patient care and ensuring quality service and satisfaction. Works in partnership with administrative and clinical personnel throughout the agency. Monitor the work of schedulers, field clinicians, and other administrative office personnel and assist in working more effectively. Manage intake and referral processes, including insurance verification and authorization. Coordinates schedules for in-home visits by nurses, therapists, and other care providers. Maintain accurate and up-to-date records in the EHR. Patient and Family Communication Act as the primary point of contact for patients and families regarding care plans and service updates. Communicate with empathy and clarity, keeping family members informed about care plans, schedule changes, or new physician orders. Address the concerns/complaints of the patient, caregiver, client, provider, and other stakeholders, resolving the issues and escalating as needed. Interdisciplinary Team Collaboration Facilitate and participate in multidisciplinary case conference meetings with administrative and clinical personnel to coordinate the delivery of patient care. Care Plan Management Administratively partner with admitting clinician and other administrative personnel to facilitate the completion of the plan of care (485) and other administrative paperwork for compliance. Maintain and update individualized care plans for each patient. Monitors patients' progress and ensures timely reassessment and care plan updates. Coordinate with the clinical team to adjust care plans or visit frequency as necessary. Ensure services are delivered in accordance with the physician's orders and agency policy. Patient Follow-Up Conduct regular follow-ups with field clinicians through supervisory home visits to check patients' well-being and confirm that the care instructions are being followed. Conduct regular follow-up through phone calls to identify any new needs and service satisfaction. Documentation and Records Performs data entry, record keeping, correspondence, computer composition, technical drafting, and office work. Answers the phone, answers routine (non-clinical) administrative and clinical questions from patients, physicians, and providers reading information from an electronic health record (EHR). Maintains confidentiality and safety of patient clinical records. Maintains administrative compliance with the submission of all clinical orders, authorizations, visits, and other documents required by federal and state regulations. Regulatory Compliance Assist the management team in administering, planning, and facilitating in-services. Assist the management in compliance with the required documents required by the state and federal regulations. Assist the management team in compliance with the Medicare/Medicaid requirements and HIPAA privacy rules. Comply with accepted professional standards and principles. Verify that the care delivery matches the physician's orders and authorized frequencies. Assist in managing compliance with the OASIS assessment transmittal to the federal government. Maintain compliance with Medicare, Medicaid, and other payor requirements. Quality Assurance Participate in quality improvements and compliance activities. Conduct audits and review patient charts for completeness. Work with the management team to develop better processes for care coordination. Assist in identifying problems with performance and developing solutions to those problems. Provide input on improving patient satisfaction and outcomes based on feedback and observation. Initiate informal measures to correct performance issues for formal disciplinary actions to the management team. Recommend training needs to improve performance of the administrative and clinical team. Perform other administrative & clinical duties and activities as delegated. Position Overview statements are only meant to summarize the major duties and responsibilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. EDUCATION/ LICENSURE REQUIREMENTS: Currently licensed as an Registered Nurse (RN in California) Must be a WOC Nurse, accredited by the WOCN Society Wound Care Certification (WOCN) Graduate of a school of professional nursing approved by the Board of Registered Nursing (BRN) or accredited by the National League for Nursing Accrediting Commission (NLNAC) Maintains a current BLS (basic life support) for Healthcare Providers CPR / AED (cardio-pulmonary resuscitation / automated external defibrillator) certification. QUALIFICATIONS & SKILLS: Preferred: Administrative experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions. Preferred: clinical experience in a pre-acute, acute, or post-acute setting leading and executing administrative functions. Required: Data entry, answering telephones, filing administrative & clinical records. Preferred: Two (2) years' of professional nursing experience within the last five (5) years, in either a home health agency, primary care clinic or healthcare facility strongly desired. Preferred: One (1) year of recent Home Health experience. Preferred: Management experience. Preferred: Sufficient background knowledge and expertise in administrative leadership, planning, and execution in support of clinical decision-making for the patient population assigned to him or her in the home health agency to meet the needs of his or her patients and to contribute to quality management review and evaluation. Sufficient computer skills to operate an Electronic Medical Record system. Sufficient knowledge of Medicare regulations is necessary to be knowledgeable and able to perform an OASIS assessment. Salary Starting at $70k

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Roseville, CA as well as covering on-site at a hospital in Auburn CA, with a Monday-Friday schedule from 10:00AM to 6:30PM.Driving required must have a valid Drivers License. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 2+ years of experience: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office

The Medicare Care Coordinator will serve as the primary point of contact for both new and existing Medicare patients, ensuring a seamless experience from enrollment through ongoing care. This role involves personalized outreach, continuous care coordination, and excellent customer service to improve patient engagement, close care gaps, and drive quality metrics. Responsibilities * Serve as the primary point of contact for Medicare patients. * Coordinate care and ensure a seamless experience from enrollment through ongoing care. * Provide personalized outreach to improve patient engagement. * Close care gaps and drive quality metrics. * Deliver excellent customer service. Essential Skills * Must have Medical Assistant Diploma * Experience in healthcare and care coordination. * Three years of customer service experience. * Two years of Medicare health plan knowledge. * Experience with HMO/IPA. Additional Skills & Qualifications * Experience in IPO/HMO environments. Work Environment The role operates in an office setting at the corporate location with dual screens provided. The position follows a Monday to Friday day shift schedule. Job Type & Location This is a Contract to Hire position based out of Sacramento, CA. Pay and Benefits The pay range for this position is $21.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sacramento,CA. Application Deadline This position is anticipated to close on Jan 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

AMP California, P.C. - DBA Destination Aesthetics Patient Care Coordinator Compensation: $20-$23 Hourly | AMP Rewards & Beauty Budget Location: Primarily Sacramento location, but will be expected to work at all 5 locations on a weekly basis| Full-Time About Us AMP California, P.C. - DBA Destination Aesthetics, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patient care in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured Position Overview We're seeking a skilled Aesthetic Injector to join our growing team at our AMP California, P.C. - DBA Destination Aesthetics. The ideal candidate is passionate about delivering safe, personalized treatments while upholding the highest standards of patient care, compliance, and professionalism. This role offers competitive pay, full benefits, and ongoing training opportunities-all within a collaborative, growth-focused culture. What You'll Do Greet and serve as the first point of contact for all patients Support providers by ensuring chart documentation is complete and patient flow is smooth Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries Schedule appointments, answer calls, and conduct patient outreach Educate patients on services, promotions, rewards, and financing options Build strong patient relationships that promote loyalty and repeat visits Contribute to re-engagement and retention strategies If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you. Qualifications Compensation & Perks At Destination Aesthetics, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work: Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best Future Security - retirement savings with employer contributions, plus life insurance and disability coverage Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements Recharge Time - flexible PTO and holiday closures to support balance and well-being Shared Success - profit-sharing opportunities for eligible management and support staff Our Culture Culture isn't just the way we work, connect, and succeed together. We've built an environment where: Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed. Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving. Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust. Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on. Driven by Values Leadership - Lead the Way Excellence - Be the Wow Growth - Pursue Growth Integrity - Be Honest Community - Cultivate Community Here, you're not just part of a workplace, you're a part of a family that's passionate about patient care, innovation, and making each day meaningful. Work Environment This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required. Equal Employment Opportunity Statement Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status protected by law

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon & Tues 9am-6pm, Wed-Fri 8am-5pm, possible Saturdays in the future Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $19.00-$22.00 About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job DescriptionSalary: 22.00 About Us Sustainable Wellness Solutions (SWS) is a peer-run nonprofit dedicated to advocacy, peer support, housing, and education for individuals living with mental health and substance use challenges. Our mission is to provide culturally competent, strength-based services that foster empowerment, self-responsibility, and community integration. We believe in hope, empowerment, self-worth, and respect, and we work every day to ensure those values guide the way we serve. The Role We are seeking a Patients Rights Advocate to join our Office of Patients Rights program in Sacramento. This role is critical in protecting and advancing the rights of individuals receiving mental health services. Advocates provide representation, resolve complaints, monitor facilities, and ensure individuals understand and can exercise their legal rights. Advocates at SWS are often individuals with lived experience in the mental health system, using their perspectives to ensure client-centered, lawful, and compassionate advocacy. Key Responsibilities Representing clients expressed wishes in certification review hearings and complaint resolution. Investigate and resolve rights violation complaints in licensed health or community care facilities. Monitor facilities to ensure compliance with patient rights laws and regulations. Notify clients of their legal rights and assist them in navigating the mental health system. Provide training and education to providers about mental health laws and patient rights. Collaborate with courts, providers, and community partners to strengthen advocacy support. Maintain accurate documentation, case notes, and reports. Uphold California Welfare & Institutions Code requirements. Participate in agency training, outreach, and activities. What Were Looking For Lived experience in mental health services (as a consumer or family member) is strongly preferred. 1+ year of experience in customer support or mental health-related work preferred. Strong communication skills, assertive yet compassionate. Knowledge of self-help philosophy and behavioral health systems. Ability to work in fast-paced, high-pressure environments with professionalism. Strong organizational and computer skills (Microsoft Office, Outlook, Excel, Word). Valid CA drivers license, clean DMV record, proof of insurance, and willingness to travel throughout Sacramento County (up to 50%). DOJ background check required. Multilingual applicants encouraged to apply. Benefits & Perks (for eligible staff) Bi-weekly pay Medical, dental, and vision insurance Outstanding paid time off 401(k) plan with employer support Life insurance & supplemental benefits (Aflac) Flexible spending account Paid volunteer days & community involvement opportunities Employee Assistance Program Opportunities for advancement COVID-19/Health Considerations Advocates provide in-person services in psychiatric hospitals and other facilities. Must be willing to travel across Sacramento County. COVID-19 vaccination is recommended but not required.

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all. The Patient Services Representative (Call Center Representative) is the first point of contact that a patient will interact with when accessing the health center. Representatives play a vital role in making our patients feel supported and welcomed. As such, a high level of customer service must be practiced and delivered. The Patient Serives Representative (Call Center Representative) shows empathy and sincere interest for our patients' needs. Assists patients in effectively navigating through the system and advocates for their needs and is an integral part of the home clinic operations and care team. Responsibilities * Extends excellent customer service to anyone in contact with the call center. * Answers patients and customer queries regarding the organization and its services in a timely manner. * Handles high volume of patient calls, meeting targets and appropriately directs challenging situations to Call Center Supervisor. * Uses appropriate communication templates within the Electronic Health Record System (EPIC). * Assesses need for translation at visit and accurately enters registration information in EPIC. * Responsible for obtaining complete and accurate clinical and demographic information during the scheduling process. * Accurately enters data in scheduling system and other applications. * Provides patients with appointment instructions and alternatives. * Retrieves messages from the cancellation line and patient prompt report. * Removes appointments from schedule and calls patients to reschedule per protocol. * Maintains and manages wait list for home clinic binder. * Proactively manages appointments schedule by calling patients with appointment alternatives due to cancellations or no-shows. * Adheres to HIPAA and confidentiality laws regarding health information protection. Maintains integrity of patient data. * Treats patient data with strict confidentiality and sensitivity. * Effectively communicates with Call Center Supervisor to bring issues to his/her attention. * Follows guidelines for special requests/Stat/schedule modification procedures and coordinates communications with clinical areas to accommodate the patient requests. * Answers telephone calls according to designated scripting for the scheduling process. * Maintains positive customer service at all times, referring unresolved issues to Call Center Supervisor. * Provides patients with directions and confirms appointment times. Advises patients on required paperwork to bring for appointments. * Adheres to MCC's Code of Conduct and represents clinic in professional manner. * Other duties as assigned. Qualifications Education and Experience: * High School Diploma or Equivalent (GED) required. * One-year experience in an administrative medical environment, health insurance, or related field is preferred. * Prior Customer Service experience is preferred. * Previous experience with the Electronic Health Records (EPIC) preferred. Required Skills and Abilities: * Must effectively communicate in English. * Bilingual in Spanish is required or Vietnamese desired. * Ability to work in a fast paced, service-oriented Call Center environment. * Must have high attention to detail. * Must be able to multitask. * Minimum typing skills of 25 wpm, with accuracy. * Ability to use good judgment to problem solve, minimize and correct errors. * Direct calls accurately. * Must be able to work in a team environment and assist other Call Center Representative as needed. Physical Requirements and Working Conditions: * Prolonged periods of sitting at a desk and working on a computer. * Use of mouse, keyboard and headset. * Moderate to loud noise and intermittent interruptions. * Must be able to lift up to 15 pounds at times. * Onsite position, onsite in person 5 days a week. Benefits: Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Marin Community Clinics is an Equal Employment Opportunity Employer Min USD $25.00/Hr. Max USD $28.00/Hr.