Patient access representative jobs in Gloucester, NJ

Job Description/Responsibilities Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service. Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include: Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce). Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text. Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement. Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers. Adhere to company policies regarding customer service standards, safety guidelines, and security procedures. Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability. Maintain customer records, generate reports, and carry out general administrative responsibilities. Provide support with administrative tasks related to the operations of the flight school. This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly. Qualifications/Skills Excellent oral and written communication skills Ability to work independently with little direct supervision and work as part of a team Ability to accept responsibility Effective multi-tasking and time management skills Knowledge of Customer service principles and practices Professional personal presentation Attention to detail

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Seeking $26/hr. for Entry Level with applicants with recent degrees in Supply from 2023, 2024 or 2025. OR, scheduling experience (up to $30/hr.). These roles are Contract to Hire after 6 months. Must Haves: Bachelors Degree. 6+ month of some sort of Logistics/Supply Chain Coordination experience Work Schedule: Work schedule is based on 365 days a year (and team works 24 hours a day): 2 days on, 2 days off, 3 days on, 3 days off - they do not have a traditional Monday-Friday schedule. Work weekends and on all holidays like July 4th, Thanksgiving, Christmas, etc based on how the schedule falls. A detailed job description will be provided to interested and qualified applicants. DM OR call ************ OR Email ****************************

Delegation Oversight Credentialing Specialist Hybrid Onsite Schedule | Monday - Friday, 8:00 AM - 4:15 PM We are seeking a detail-oriented and compliance-driven Delegation Oversight Credentialing Specialist to join our Delegation Oversight team. In this role, you will play a critical part in ensuring our delegated credentialing vendors maintain full compliance with NCQA, CMS, and regulatory standards. You'll lead and perform credentialing audits, review policies and procedures, and partner closely with vendors to drive continuous improvement and operational excellence. Key Responsibilities Lead, coordinate, and participate in delegation oversight activities for credentialing vendors to ensure adherence to state, federal, and accreditation standards. Conduct pre-delegation assessments for onboarding new vendors and ensure readiness to meet contractual and regulatory requirements. Review and validate delegate rosters for accuracy and completeness prior to processing. Perform annual and ongoing credentialing/recredentialing audits and policy reviews to ensure compliance with NCQA, CMS, and internal guidelines. Conduct Medicare Compliance Program Effectiveness audits, identifying gaps and driving corrective actions. Track and analyze audit findings, identify trends, and prepare reports for management and Delegation Oversight Committees. Develop, monitor, and report on Corrective Action Plans (CAPs), providing clear feedback and performance updates to delegates. Stay current with changes in credentialing and recredentialing requirements and ensure implementation across vendors. Present findings, trends, and compliance updates to internal committees and leadership teams. Qualifications 3-5 years of experience in a regulatory, accreditation, credentialing, or compliance role within the health insurance, healthcare, or managed care industry. Associate's degree in Business, Healthcare, or a related field (or equivalent combination of education and experience). Proven auditing experience within credentialing operations or CMS/NCQA-regulated environments. Strong working knowledge of NCQA standards, CMS regulations, and Medicare compliance programs. Exceptional written and verbal communication skills with the ability to present audit results and compliance recommendations effectively. Highly organized, with strong attention to detail and the ability to manage multiple priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat.

Our client, a specialty dental practice in Wilmington, DE, is looking for an organized, personable, and customer-focused Dental Patient Coordinator to join their team. This is a full-time, temp-to-hire role offering competitive compensation based on experience. Schedule: Monday-Friday, no weekends Responsibilities Welcome patients and complete check-in procedures with a positive, professional attitude Answer incoming calls, assist with questions, and manage the appointment schedule Verify insurance coverage and secure any required authorizations Process payments, including co-pays and outstanding balances Maintain accurate and confidential patient information in accordance with HIPAA guidelines Keep the daily schedule running smoothly by managing patient flow Collaborate with clinical staff to support efficient office operations Communicate with patients regarding follow-up care, reminders, and scheduling needs Ensure the front desk and waiting area remain clean, organized, and presentable Skills High school diploma or equivalent At least 5 years of front desk or customer service experience (dental or medical setting preferred) Knowledge of dental terminology, procedures, or insurance is a plus Experience with dental office software (such as Dentrix, Eaglesoft, or Open Dental) preferred Strong communication skills and the ability to multitask in a fast-paced environment Professional presentation and excellent attention to detail Bilingual in English and Spanish is a plus, but not required If you are interested in signing up with J & J Staffing Resources today, please copy and paste the link below into your web browser to get started. https://hrcenter.ontempworks.com/en/JJStaff

We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM. Job Duties Include: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. Job Requirements Include: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Strong oral and written communication skills and accuracy are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.

Job Description Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia. GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match! PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Bilingual Patient Advocate, Educator - Full-Time Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care. Patient Advocate, Education and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans Serving as an advocate to patients, their partners and families, providing referrals when necessary Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience Cross training on Front Desk Receptionist and Financial Intake includes: Performing patient check-in Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Ideal candidates possess: Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences. Full-Time hours Tuesday through Saturday - no nights - no holidays Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.

Job DescriptionDescription: BILINGUAL PATENT ACCESS SPECIALIST (SPANISH/ENGLISH) 2600 N. AMERICAN ST. PHILADELPHIA, PA 19133 - OUTPATIENT BEHAVIORAL HEALTH PROGRAM PAY RATE: $17.00/HOUR SCHEDULE: MONDAY-FRIDAY 8:30 A.M. TO 5:00 P.M. ABOUT THE ROLE COMHAR, A TRUSTED LEADER IN COMMUNITY-BASED MENTAL AND BEHAVIORAL HEALTH SERVICES, IS SEEKING A BILINGUAL PATENT ACCESS SPECIALIST TO SUPPORT OUR LATINO TREATMENT PROGRAM. THIS ROLE IS VITAL IN ENSURING THAT PATIENTS AND FAMILIES RECEIVE COMPASSIONATE, TRAUMA-INFORMED, AND CULTURALLY RESPONSIVE CARE FROM THEIR VERY FIRST POINT OF CONTACT. AS AN INTEGRAL PART OF THE OUTPATIENT CARE TEAM, THE OFFICE TECHNICIAN PROVIDES CLINICAL SUPPORT SERVICES THAT INCLUDE PATIENT INTAKE COORDINATION, ELECTRONIC HEALTH RECORD (EHR) MANAGEMENT, INSURANCE VERIFICATION, AND DIRECT PATIENT COMMUNICATION. THIS POSITION REQUIRES FLUENCY IN SPANISH AND ENGLISH AND A STRONG COMMITMENT TO SUPPORTING INDIVIDUALS WITH MENTAL HEALTH AND SUBSTANCE USE TREATMENT NEEDS. KEY RESPONSIBILITIES • FRONT-LINE PATIENT SUPPORT: ANSWER INCOMING CALLS, RELAY MESSAGES, MANAGE VOICEMAIL, AND COMPLETE APPOINTMENT REMINDERS. • SCHEDULING COORDINATION: SCHEDULE PSYCHIATRIC PRESCRIBERS AND CLINICIANS; ADJUST SCHEDULES TO ENSURE CONTINUITY OF CARE. • PATIENT INTAKE & REGISTRATION: CONDUCT INITIAL PATIENT CONTACT, UPDATE DEMOGRAPHIC AND CLINICAL INFORMATION IN THE EHR SYSTEM, AND ASSIST WITH INTAKE DOCUMENTATION. • INSURANCE ELIGIBILITY: VERIFY BENEFITS TO ENSURE PROPER AUTHORIZATION AND BILLING FOR MENTAL HEALTH SERVICES. • CHECK-IN/CHECK-OUT PROCEDURES: GREET PATIENTS, DISTRIBUTE TRANSPORTATION PASSES, COLLECT REQUIRED SIGNATURES, AND MAINTAIN ACCURATE VISIT DOCUMENTATION. • CLINICAL SUPPORT: ASSIST STAFF WITH TREATMENT PLAN MONITORING, MEDICATION COMPLIANCE TRACKING, AND FOLLOW-UP REMINDERS. • MEDICAL RECORDS SUPPORT: FILE/RETRIEVE CHARTS, SUPPORT RECORD REQUESTS, AND ENSURE HIPAA COMPLIANCE. • TEAM COLLABORATION: PROVIDE ADMINISTRATIVE SUPPORT TO CLINICIANS, CASE MANAGERS, AND PRESCRIBERS TO PROMOTE SEAMLESS PATIENT CARE. SKILLS & COMPETENCIES • BILINGUAL FLUENCY IN SPANISH AND ENGLISH (REQUIRED). • KNOWLEDGE OF MEDICAL/BEHAVIORAL HEALTH TERMINOLOGY. • STRONG COMMUNICATION AND INTERPERSONAL SKILLS TO INTERACT WITH PATIENTS EXPERIENCING BEHAVIORAL HEALTH CHALLENGES. • PROFICIENCY IN MICROSOFT OFFICE SUITE, EHR SYSTEMS, AND CLINICAL DOCUMENTATION PROCESSES. • ABILITY TO TYPE 45-55 WPM WITH ACCURACY. • STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL. • ABILITY TO HANDLE CONFIDENTIAL INFORMATION WITH DISCRETION IN COMPLIANCE WITH HIPAA STANDARDS. • TRAUMA-INFORMED AND CULTURALLY SENSITIVE APPROACH TO PATIENT CARE. EDUCATION & EXPERIENCE • HIGH SCHOOL DIPLOMA/GED AND AT LEAST 2 YEARS OF MEDICAL OFFICE, BEHAVIORAL HEALTH, OR ADMINISTRATIVE SUPPORT EXPERIENCE OR ASSOCIATE'S DEGREE WITH 2 YEARS OF OFFICE/CLINICAL SUPPORT EXPERIENCE. • PRIOR EXPERIENCE IN A MENTAL HEALTH, SUBSTANCE USE TREATMENT, OR HEALTHCARE SETTING PREFERRED. • BASIC KNOWLEDGE OF INSURANCE PROCESSES, AUTHORIZATIONS, AND BILLING IS A PLUS. PHYSICAL REQUIREMENTS • ABILITY TO SIT, LISTEN, AND COMMUNICATE EFFECTIVELY WITH PATIENTS AND STAFF. • FREQUENT USE OF HANDS FOR DATA ENTRY, FILING, AND CLINICAL DOCUMENTATION. • OCCASIONAL STANDING, WALKING, AND LIFTING/PUSHING UP TO 25 LBS. • REASONABLE ACCOMMODATIONS AVAILABLE FOR QUALIFIED APPLICANTS WITH DISABILITIES. WHY JOIN US? AT COMHAR, YOU'LL JOIN A TEAM DEDICATED TO IMPROVING THE LIVES OF INDIVIDUALS AND FAMILIES IMPACTED BY MENTAL ILLNESS, SUBSTANCE USE DISORDERS, AND CO-OCCURRING CONDITIONS. AS THE BILINGUAL OFFICE TECHNICIAN, YOU WILL BE THE FIRST POINT OF CONTACT FOR PATIENTS SEEKING CARE HELPING TO REMOVE BARRIERS, FOSTER TRUST, AND ENSURE ACCESS TO HIGH-QUALITY BEHAVIORAL HEALTH TREATMENT. Requirements: Office Technician Education, Employment and Credential Requirements High School Diploma (or GED) and at least two (2) years office experience or related experience; Associate's Degree and at least two (2) years of office experience. Must be proficient in Microsoft Office Programs. Bilingual (English and Spanish) skills required. Understanding of basic accounting, and personnel management. Valid PA State Criminal, FBI, Child Abuse clearances. Clearances must be updated every 3 years per COMHAR policy. Must have a current ACT 31 (Recognizing and Reporting Child Abuse Certificate). Licensed individuals must renew every two (2) years. Non-licensed individuals must renew every five (5) years. Adult and Child CPR w/AED & First Aid certification required.

Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,

Serves as the lead resource to the Preregistration or Precertification staff within the Patient Access departments. Supports the Manager of the area to ensure the staff is receiving the proper resources and training to meet both departmental and individual productivity and quality goals. Assists with new staff training/orientation and ongoing staff development. In addition, the lead is responsible for assisting staff in solving complex insurance coverage and authorization issues. Ensures timely and accurate completion of assignments and tasks that are delegated. The lead also works at staff level when work demands and is responsible to ensure that all patients are correctly and efficiently registered for hospital services. Verifies patient insurance coverage and benefits. Obtains necessary insurance authorizations for hospital and physician services. The lead representative handles escalations or calls from physicians, employees, office staff, patients or family. Education Associate's Degree in related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 5 years experience with complex pre-registration, insurance verification and/or pre-certification processes for oncological or other specialized medical services such as chemotherapy, radiation oncology, dialysis, or organ transplant. Required General Experience with and knowledge of all front end revenue cycle functions as well as third party insurance verification/authorization systems Preferred Licenses '388196

Standardized patients are individuals who are specially trained to act as patients and physical exam instructors for the instruction, practice and assessment of medical examination skills of medical students, fellows, residents and other health care providers. They are a significant resource for teaching and evaluating clinical skills, including: Physical examination Communication History taking Patient counseling Patient education Professional trainers, staff, and faculty members prepare standardized patients for their roles in all assigned medical cases. Standardized patients are able to assist in both teaching and evaluation of students. They also are trained to provide constructive, non threatening feedback regarding the completeness and style of a "doctor-patient" encounter. Standardized patients can expect to be utilized during one on one, small group or large group sessions that may occur in a class room or clinical exam room. Essential Functions Training for Instruction or Case Portrayal 40 Meeting with students to portray a case, provide instruction or provide an assessment 10 Meeting with a supervisor or clinical skills team 10 Other duties as assigned - Required Qualifications Minimum of a HS Diploma or GED Preferred Qualifications Experience working in a college, university, or an educational setting Experience training or teaching students or adults Basic Computer Proficiency Location University City - Philadelphia, PA Additional Information This is a Part-Time temporary casual position classified as Non-Exempt. The offered pay is based on the successful candidate's qualifications and experience, department budget, and an internal equity review. For information about benefits, please review Drexel's Per Diem/Casual/Temporary Benefit Fact Sheet. Special Instructions to the Applicant Please make sure you upload your CV/resume and cover letter when submitting your application. A review of applicants will begin once a suitable candidate pool is identified.

About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Job Duties Oversee daily operations of medical office Maintain on-site presence during business hours Hire, train and supervise all location support staff (excluding doctors) Post patient charges and payments Verify patient information including insurance status Maintain schedules for doctors, patients, and staff Inventory and order medical and office supplies Tabulate payroll and track PTO time Review all daily/weekly/monthly paperwork including day sheets, patient information (charts and accounts), billing, fee slips, mail, correspondence, etc. Maintain appropriate office records including OSHA, employee files, maintenance, etc. Ensure proper staffing of office, performing any and all duties as needed Interface with other departments including billing, MIS, marketing, human resources, and offices Perform other duties and assignments as directed and/or as necessary Maintain office in neat, clean orderly fashion Dispense medications and maintain proper documentation Maintain monthly goals Hold weekly staff meetings and maintain proper documentation Complete weekly stats on prepared spreadsheets Uphold the company's mission to provide exceptional patient care, and leads in a way that aligns with the company's ESG goals If considered a coverage/floating Office Manager, travels to any office within one's region (example - Pennsylvania market or Greater Baltimore market) Lead with integrity by upholding our core values and ensuring that all operations align with legal, regulatory, and ethical standards. Foster a culture of corporate responsibility by incorporating Environmental, Social and Governance (ESG) principles into business practices, positively impacting the patients we serve, our employees, and the communities with reach. Other duties as assigned Minimum Requirements High school diploma or GED equivalent 2 years medical office experience preferred Knowledge of computers and medical office procedures Additional Skills/Competencies Excellent verbal and written communication skills 1-2 years supervisory experience Problem solving and organizational skills Types 40+ WPM Knowledge of insurance, workers' compensation, and personal injury Certification such as Chiropractic Assistant, Medical Assistant or Radiological Technologist Ability to effectively interact with doctors, attorneys, patients, and co-workers Willing to travel to another office for coverage as needed Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

Qualifications: Phone background preferred Proficient on the computer Good typing skills Friendly customer service. 100% incoming calls, 1000 calls/day across the department

Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia. GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match! PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Full-time Description BILINGUAL PATENT ACCESS SPECIALIST (SPANISH/ENGLISH) 2600 N. AMERICAN ST. PHILADELPHIA, PA 19133 - OUTPATIENT BEHAVIORAL HEALTH PROGRAM PAY RATE: $17.00/HOUR SCHEDULE: MONDAY-FRIDAY 8:30 A.M. TO 5:00 P.M. ABOUT THE ROLE COMHAR, A TRUSTED LEADER IN COMMUNITY-BASED MENTAL AND BEHAVIORAL HEALTH SERVICES, IS SEEKING A BILINGUAL PATENT ACCESS SPECIALIST TO SUPPORT OUR LATINO TREATMENT PROGRAM. THIS ROLE IS VITAL IN ENSURING THAT PATIENTS AND FAMILIES RECEIVE COMPASSIONATE, TRAUMA-INFORMED, AND CULTURALLY RESPONSIVE CARE FROM THEIR VERY FIRST POINT OF CONTACT. AS AN INTEGRAL PART OF THE OUTPATIENT CARE TEAM, THE OFFICE TECHNICIAN PROVIDES CLINICAL SUPPORT SERVICES THAT INCLUDE PATIENT INTAKE COORDINATION, ELECTRONIC HEALTH RECORD (EHR) MANAGEMENT, INSURANCE VERIFICATION, AND DIRECT PATIENT COMMUNICATION. THIS POSITION REQUIRES FLUENCY IN SPANISH AND ENGLISH AND A STRONG COMMITMENT TO SUPPORTING INDIVIDUALS WITH MENTAL HEALTH AND SUBSTANCE USE TREATMENT NEEDS. KEY RESPONSIBILITIES • FRONT-LINE PATIENT SUPPORT: ANSWER INCOMING CALLS, RELAY MESSAGES, MANAGE VOICEMAIL, AND COMPLETE APPOINTMENT REMINDERS. • SCHEDULING COORDINATION: SCHEDULE PSYCHIATRIC PRESCRIBERS AND CLINICIANS; ADJUST SCHEDULES TO ENSURE CONTINUITY OF CARE. • PATIENT INTAKE & REGISTRATION: CONDUCT INITIAL PATIENT CONTACT, UPDATE DEMOGRAPHIC AND CLINICAL INFORMATION IN THE EHR SYSTEM, AND ASSIST WITH INTAKE DOCUMENTATION. • INSURANCE ELIGIBILITY: VERIFY BENEFITS TO ENSURE PROPER AUTHORIZATION AND BILLING FOR MENTAL HEALTH SERVICES. • CHECK-IN/CHECK-OUT PROCEDURES: GREET PATIENTS, DISTRIBUTE TRANSPORTATION PASSES, COLLECT REQUIRED SIGNATURES, AND MAINTAIN ACCURATE VISIT DOCUMENTATION. • CLINICAL SUPPORT: ASSIST STAFF WITH TREATMENT PLAN MONITORING, MEDICATION COMPLIANCE TRACKING, AND FOLLOW-UP REMINDERS. • MEDICAL RECORDS SUPPORT: FILE/RETRIEVE CHARTS, SUPPORT RECORD REQUESTS, AND ENSURE HIPAA COMPLIANCE. • TEAM COLLABORATION: PROVIDE ADMINISTRATIVE SUPPORT TO CLINICIANS, CASE MANAGERS, AND PRESCRIBERS TO PROMOTE SEAMLESS PATIENT CARE. SKILLS & COMPETENCIES • BILINGUAL FLUENCY IN SPANISH AND ENGLISH (REQUIRED). • KNOWLEDGE OF MEDICAL/BEHAVIORAL HEALTH TERMINOLOGY. • STRONG COMMUNICATION AND INTERPERSONAL SKILLS TO INTERACT WITH PATIENTS EXPERIENCING BEHAVIORAL HEALTH CHALLENGES. • PROFICIENCY IN MICROSOFT OFFICE SUITE, EHR SYSTEMS, AND CLINICAL DOCUMENTATION PROCESSES. • ABILITY TO TYPE 45-55 WPM WITH ACCURACY. • STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL. • ABILITY TO HANDLE CONFIDENTIAL INFORMATION WITH DISCRETION IN COMPLIANCE WITH HIPAA STANDARDS. • TRAUMA-INFORMED AND CULTURALLY SENSITIVE APPROACH TO PATIENT CARE. EDUCATION & EXPERIENCE • HIGH SCHOOL DIPLOMA/GED AND AT LEAST 2 YEARS OF MEDICAL OFFICE, BEHAVIORAL HEALTH, OR ADMINISTRATIVE SUPPORT EXPERIENCE OR ASSOCIATE'S DEGREE WITH 2 YEARS OF OFFICE/CLINICAL SUPPORT EXPERIENCE. • PRIOR EXPERIENCE IN A MENTAL HEALTH, SUBSTANCE USE TREATMENT, OR HEALTHCARE SETTING PREFERRED. • BASIC KNOWLEDGE OF INSURANCE PROCESSES, AUTHORIZATIONS, AND BILLING IS A PLUS. PHYSICAL REQUIREMENTS • ABILITY TO SIT, LISTEN, AND COMMUNICATE EFFECTIVELY WITH PATIENTS AND STAFF. • FREQUENT USE OF HANDS FOR DATA ENTRY, FILING, AND CLINICAL DOCUMENTATION. • OCCASIONAL STANDING, WALKING, AND LIFTING/PUSHING UP TO 25 LBS. • REASONABLE ACCOMMODATIONS AVAILABLE FOR QUALIFIED APPLICANTS WITH DISABILITIES. WHY JOIN US? AT COMHAR, YOU'LL JOIN A TEAM DEDICATED TO IMPROVING THE LIVES OF INDIVIDUALS AND FAMILIES IMPACTED BY MENTAL ILLNESS, SUBSTANCE USE DISORDERS, AND CO-OCCURRING CONDITIONS. AS THE BILINGUAL OFFICE TECHNICIAN, YOU WILL BE THE FIRST POINT OF CONTACT FOR PATIENTS SEEKING CARE HELPING TO REMOVE BARRIERS, FOSTER TRUST, AND ENSURE ACCESS TO HIGH-QUALITY BEHAVIORAL HEALTH TREATMENT. Requirements Office Technician Education, Employment and Credential Requirements High School Diploma (or GED) and at least two (2) years office experience or related experience; Associate's Degree and at least two (2) years of office experience. Must be proficient in Microsoft Office Programs. Bilingual (English and Spanish) skills required. Understanding of basic accounting, and personnel management. Valid PA State Criminal, FBI, Child Abuse clearances. Clearances must be updated every 3 years per COMHAR policy. Must have a current ACT 31 (Recognizing and Reporting Child Abuse Certificate). Licensed individuals must renew every two (2) years. Non-licensed individuals must renew every five (5) years. Adult and Child CPR w/AED & First Aid certification required. Salary Description $17.00/HR or Salary $35,360.00

Patient Advocate / Receptionist - PART-TIME - TUESDAY / THURS / SATURDAY Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Receptionist sought for Tues/Thus/Saturday hours at Delaware County Women's Center (DCWC). Conveniently located on the grounds of Crozer-Chester Medical Center, DCWC is a state-licensed facility providing abortion care in which team members are committed to advocating and caring for patients seeking legal, safe, compassionate abortion services. Patient Advocate and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources Serving as an advocate to patients, their partners and families, providing referrals when necessary Running basic lab tests for iron level and Rh - no special experience needed - only requires HS Diploma / GED Front Desk Receptionist and Financial Intake Responsibilities include: Performing patient check-in, chart preparation Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Strong attention to detail and familiarity with cash handling procedures highly desirable. Ideal candidates possess: High School Diploma or GED required for basic lab responsibilities Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Previous cash-handling / bookkeeping / medical office billing experience Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems Bilingual candidates preferred, Spanish-speaking highly sought . Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Pay range: $16 - $18 per hour Benefits: Aflac, 401k retirement plan with employer match DCWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation. To learn more about DCWC please visit ********************************************************

Serves as the lead resource to the Preregistration or Precertification staff within the Patient Access departments. Supports the Manager of the area to ensure the staff is receiving the proper resources and training to meet both departmental and individual productivity and quality goals. Assists with new staff training/orientation and ongoing staff development. In addition, the lead is responsible for assisting staff in solving complex insurance coverage and authorization issues. Ensures timely and accurate completion of assignments and tasks that are delegated. The lead also works at staff level when work demands and is responsible to ensure that all patients are correctly and efficiently registered for hospital services. Verifies patient insurance coverage and benefits. Obtains necessary insurance authorizations for hospital and physician services. The lead representative handles escalations or calls from physicians, employees, office staff, patients or family. Education Associate's Degree in related field Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 5 years experience with complex pre-registration, insurance verification and/or pre-certification processes for oncological or other specialized medical services such as chemotherapy, radiation oncology, dialysis, or organ transplant. Required General Experience with and knowledge of all front end revenue cycle functions as well as third party insurance verification/authorization systems Preferred Licenses '388215

Standardized Patients (SPs) work directly with students enrolled in various programs with Drexel University's College of Nursing and Health Professions and report to the Lab Manager. Essential Functions SPs are trained to simulate and portray a patient or client in a medical or clinical situation with signs and symptoms of various diagnoses, consistent with the needs of each program. Character portrayals can include, but is not limited to, a family member of a patient in a hospital, a client in a counseling center, a patient about to undergo surgery or a medical procedure, or a patient in a doctor's office setting. Typically, an SP will learn a case that is based on a real patient, then be interviewed by students as though they are in an actual medical setting (such as a doctor's office, urgent care center, emergency department, counseling center, etc.). All encounters are non-invasive and do not include the use of sharps or medications. SPs are expected to provide a safe space for students to learn and perform skills. SPs must provide professional and constructive feedback to students and/or complete checklists after most encounters. This is a part-time, as-needed position with no set schedule and no minimum hours of work guaranteed. Required Qualifications Minimum of a HS Diploma or GED Minimum of 0-2 years of experience. Able to simulate a medical patient within designated parameters of each case assignment Solid communication skills Able to memorize scripts Willingness to undergo repeated physical examinations Ability to work with basic functions of a computer Ability to work comfortably with healthcare professionals and students Dependable and punctual Willingness to wear a patient/hospital gown with only undergarments underneath, while on camera and/or observed live through an observation window or video monitor Able to adjust portrayed characters as needed based on faculty feedback and guidance Maintains confidentiality of information related to cases, student behaviors, and feedback evaluations Preferred Qualifications Background in acting and/or improvisation Teaching or training experience Experience with Educational Management Solutions (EMS) Physical Demands Typically sitting at a desk/table Typically standing, walking Location University City - Philadelphia, PA Additional Information This is a Part-Time casual position classified as Non-Exempt. The offered pay is based on the successful candidate's qualifications and experience, department budget, and an internal equity review. For information about benefits, please review Drexel's Per Diem/Casual/Temporary Benefit Fact Sheet. Special Instructions to the Applicant Please make sure you upload your CV/resume and cover letter when submitting your application. A review of applicants will begin once a suitable candidate pool is identified.