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Patient access representative jobs in Gloucester, NJ

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  • Credentialing Specialist

    Intepros

    Patient access representative job in Philadelphia, PA

    Delegation Oversight Credentialing Specialist Hybrid Onsite Schedule | Monday - Friday, 8:00 AM - 4:15 PM We are seeking a detail-oriented and compliance-driven Delegation Oversight Credentialing Specialist to join our Delegation Oversight team. In this role, you will play a critical part in ensuring our delegated credentialing vendors maintain full compliance with NCQA, CMS, and regulatory standards. You'll lead and perform credentialing audits, review policies and procedures, and partner closely with vendors to drive continuous improvement and operational excellence. Key Responsibilities Lead, coordinate, and participate in delegation oversight activities for credentialing vendors to ensure adherence to state, federal, and accreditation standards. Conduct pre-delegation assessments for onboarding new vendors and ensure readiness to meet contractual and regulatory requirements. Review and validate delegate rosters for accuracy and completeness prior to processing. Perform annual and ongoing credentialing/recredentialing audits and policy reviews to ensure compliance with NCQA, CMS, and internal guidelines. Conduct Medicare Compliance Program Effectiveness audits, identifying gaps and driving corrective actions. Track and analyze audit findings, identify trends, and prepare reports for management and Delegation Oversight Committees. Develop, monitor, and report on Corrective Action Plans (CAPs), providing clear feedback and performance updates to delegates. Stay current with changes in credentialing and recredentialing requirements and ensure implementation across vendors. Present findings, trends, and compliance updates to internal committees and leadership teams. Qualifications 3-5 years of experience in a regulatory, accreditation, credentialing, or compliance role within the health insurance, healthcare, or managed care industry. Associate's degree in Business, Healthcare, or a related field (or equivalent combination of education and experience). Proven auditing experience within credentialing operations or CMS/NCQA-regulated environments. Strong working knowledge of NCQA standards, CMS regulations, and Medicare compliance programs. Exceptional written and verbal communication skills with the ability to present audit results and compliance recommendations effectively. Highly organized, with strong attention to detail and the ability to manage multiple priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat.
    $35k-56k yearly est. 3d ago
  • Physician / Not Specified / Delaware / Permanent / Physician Billing Representative II-EBEW

    Christiana Care Health Services 4.6company rating

    Patient access representative job in New Castle, DE

    Job Details Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare! ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of ???America???s Best Hospitals??? by U.S.
    $30k-34k yearly est. 1d ago
  • Customer Service Representative

    Synerfac Technical Staffing 4.1company rating

    Patient access representative job in Warminster, PA

    Our Multifamily Division is rapidly expanding, and we"re looking for a dependable and detail-oriented Customer Service Representative (CSR) to support our roofing, siding, and carpentry operations. As a CSR in our Roofing Division"s Multifamily Department, you"ll serve as the primary point of contact for property managers, HOA boards, and multifamily homeowners. You will play a key role in supporting project management, client communication, and administrative coordination to ensure projects run smoothly and customers receive outstanding service. ● Respond to multifamily homeowner inquiries, providing timely and effective resolutions ● Draft and manage emails, memos, letters, and other executive correspondence ● Schedule appointments, meetings, and Zoom calls for project managers and clients ● Coordinate walkthroughs, safety inspections, and site logistics as needed ● Format and prepare proposals for roofing and exterior renovation projects ● Follow up on bids and proposals to track progress and maintain engagement ● Prepare and send submittals, COIs, and other client documentation Required: ● 2-3 years of experience in a customer service or administrative role ● Strong written and verbal communication skills ● Highly organized, detail-oriented, and proactive ● Proficiency with Microsoft Office; experience with CRM software a plus ● Ability to attend meetings in person and via Zoom Preferred: ● Experience in construction, roofing, or property management ● Bilingual in Spanish and English
    $29k-35k yearly est. 1d ago
  • Patient Care Coordinator

    Asembia LLC 3.7company rating

    Patient access representative job in Trevose, PA

    Patient Care Coordinator Department: Patient Support Center/Call Center Reports To: Sr. Director Operations FLSA Non-Exempt Primary Function: The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service. Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday. Job Scope and Major Responsibilities: Complete prescription intake process including verification of insurance coverage Assist physician's offices through the prior authorization and appeals process Research financial assistance options for patients through copay cards, foundations, and assistance programs Coordinate prescription processing and delivery with dispensing pharmacies Manage and triage high volume of customer service phone calls while managing day to day operations Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals Ensure proper documentation of process flow from prescription initiation through completion Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status Interface with IT department to improve system functionality and workflow Attend team meetings to support ongoing program development Other responsibilities as assigned Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”) Performance Criteria: Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service. Required Qualifications: Minimum of 2 years pharmacy experience preferred Previous work experience in a call center environment or customer service role preferred General knowledge of pharmacy laws, practices and procedures Knowledge of common medical terms/abbreviations and pharmacy calculations Understanding of insurance and third-party billing systems Skill to prioritize and work in a fast-paced environment Exemplary communication, organization, and time management skills Capability of working independently and as a member of a team Ability to preserve confidentiality of protected health information (PHI) Proficient in MS Word, Excel and Outlook Possess and maintain professional demeanor and courteous attitude Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws .
    $22k-35k yearly est. Auto-Apply 9d ago
  • Patient Access Representative - Relief, Evenings (3p-11:30p) - Rotating Schedule - Washington Twp ED

    Kennedy Medical Group, Practice, PC

    Patient access representative job in Gloucester, NJ

    Job Details 3p-1130p - Rotating Weekly Schedule Week 1: Tuesday and Saturday Week 2: Sunday and Thursday Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required. Job Description Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned Requests photo ID and insurance cards, scanning copies Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients. Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients' insurance coverage and benefits including patient's out of pocket liability. Ensures proper referral and authorizations are on file as needed. Completes all activities with adherence to departmental and institutional protocols Assures regulatory and compliance requirements are met Achieves individual and team performance metrics Communicates and collects out-of-pocket liability from patients at the time of service Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department) Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner Knowledge of medical terminology and/or third-party insurance coverage including managed care plans Strong verbal and written communication and customer service skills Meticulous attention to detail Minimum Education and Experience Requirements Required High School Diploma or GED, Associates degree in healthcare or business administration preferred AND Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement. Salary Range $17.00 to $23.64 The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Work Shift Workday Day (United States of America) Worker Sub Type Regular Primary Location Address 435 Hurffville-Cross Keys Rd, Turnersville, New Jersey, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here
    $17-23.6 hourly Auto-Apply 60d+ ago
  • Patient Centered Representative

    Greater Philadelphia Health Action 4.1company rating

    Patient access representative job in Philadelphia, PA

    Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia. GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match! PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Bilingual Patient Advocate, Educator

    The Women's Centers 3.9company rating

    Patient access representative job in Cherry Hill, NJ

    Bilingual Patient Advocate, Educator - Full-Time Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care. Patient Advocate, Education and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans Serving as an advocate to patients, their partners and families, providing referrals when necessary Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience Cross training on Front Desk Receptionist and Financial Intake includes: Performing patient check-in Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Ideal candidates possess: Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences. Full-Time hours Tuesday through Saturday - no nights - no holidays Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.
    $33k-38k yearly est. Auto-Apply 19d ago
  • Registrar

    Pa Institute of Technology 4.2company rating

    Patient access representative job in Media, PA

    Status: Full-Time | FLSA: Exempt Reports To: Vice President for Data and Technology Salary Range: $80,000 Work Modality: Hybrid (2-3 days per week on campus - determined by need) The Pennsylvania Institute of Technology (P.I.T.) seeks a dynamic and experienced Registrar to lead the Office of the Registrar. The Registrar is responsible for maintaining the integrity and security of student academic records, overseeing registration, enrollment verification, and course scheduling, and ensuring compliance with institutional, state, and federal regulations. The Registrar plays a vital role in student success, retention, and graduation, while also supporting accreditation, assessment, and institutional planning. The position requires strong leadership, organizational, and customer service skills, along with the ability to manage staff, office processes, technology systems and complex regulatory requirements. Key Responsibilities Provide leadership and daily management of the Office of the Registrar. Ensure accuracy, confidentiality, and compliance in student records and transcripts. Collaborate with faculty staff and administrators to oversee processes related to registration, grading, course scheduling, and degree auditing. Certify student eligibility for graduation and issue official credentials. Prepare and submit reports to accrediting bodies, state and federal agencies (e.g., IPEDS, NSLDS). Collaborate with faculty, staff, and administrators to support student retention and success. Supervise and develop Registrar's Office staff. Partner with IT to improve data processes and system functionality. Qualifications Master's degree in higher education administration, student affairs, or related field (Bachelor's with significant experience considered). At least 2 years of experience as a Registrar At least 5 years of progressive responsibility in registrar's or student records office Strong knowledge of FERPA, accreditation standards, and student information systems. Proven leadership skills. Excellent communication, organizational, and problem-solving abilities. Experience with Anthology Student Information System - similar SIS experience considered. Preferred: Familiarity with Middle States accreditation higher education regulations. Demonstrated success in process improvement. Pennsylvania Institute of Technology shall, in its discretion, modify or adjust the position to meet the school's changing needs. This job description is not a contract and may be adjusted as deemed appropriate at the employer's sole discretion. Pennsylvania Institute of Technology (P.I.T.) has a policy regarding post-offer background screening for all appropriate faculty, staff, and volunteers of the College. This policy includes but is not limited to verifying credentials, criminal history, credit status, and other information related to employment decisions. The College requires all new employees to have successfully completed background clearances. New employees must complete the background clearances prior to hire and, for those employees having direct contact with minors other than those described above, prior to the time they will begin having direct contact with minors and every 60 months thereafter. The College also reserves the right to require any employee to have a background check in its discretion during employment. Clearances required include a PA Statewide Criminal Record search, PA Child Abuse History, and FBI Criminal History record fingerprint search. A criminal record may be considered justification not to hire or for employment termination, depending upon the circumstances and record. Pennsylvania Institute of Technology complies with all applicable anti-discrimination laws. PIT's policy is to employ individuals who best meet the qualifications established for a position without regard to age, race, gender, political belief, sexual orientation or non-job-related disability. Equal opportunity is given in all areas of employment practice, including hiring, working conditions, employee treatment, promotion, and other terms and conditions of employment.
    $80k yearly Auto-Apply 60d+ ago
  • Bilingual Patient Access Specialist

    Comhar 4.2company rating

    Patient access representative job in Philadelphia, PA

    Full-time Description BILINGUAL PATENT ACCESS SPECIALIST (SPANISH/ENGLISH) 2600 N. AMERICAN ST. PHILADELPHIA, PA 19133 - OUTPATIENT BEHAVIORAL HEALTH PROGRAM PAY RATE: $17.00/HOUR SCHEDULE: MONDAY-FRIDAY 8:30 A.M. TO 5:00 P.M. ABOUT THE ROLE COMHAR, A TRUSTED LEADER IN COMMUNITY-BASED MENTAL AND BEHAVIORAL HEALTH SERVICES, IS SEEKING A BILINGUAL PATENT ACCESS SPECIALIST TO SUPPORT OUR LATINO TREATMENT PROGRAM. THIS ROLE IS VITAL IN ENSURING THAT PATIENTS AND FAMILIES RECEIVE COMPASSIONATE, TRAUMA-INFORMED, AND CULTURALLY RESPONSIVE CARE FROM THEIR VERY FIRST POINT OF CONTACT. AS AN INTEGRAL PART OF THE OUTPATIENT CARE TEAM, THE OFFICE TECHNICIAN PROVIDES CLINICAL SUPPORT SERVICES THAT INCLUDE PATIENT INTAKE COORDINATION, ELECTRONIC HEALTH RECORD (EHR) MANAGEMENT, INSURANCE VERIFICATION, AND DIRECT PATIENT COMMUNICATION. THIS POSITION REQUIRES FLUENCY IN SPANISH AND ENGLISH AND A STRONG COMMITMENT TO SUPPORTING INDIVIDUALS WITH MENTAL HEALTH AND SUBSTANCE USE TREATMENT NEEDS. KEY RESPONSIBILITIES • FRONT-LINE PATIENT SUPPORT: ANSWER INCOMING CALLS, RELAY MESSAGES, MANAGE VOICEMAIL, AND COMPLETE APPOINTMENT REMINDERS. • SCHEDULING COORDINATION: SCHEDULE PSYCHIATRIC PRESCRIBERS AND CLINICIANS; ADJUST SCHEDULES TO ENSURE CONTINUITY OF CARE. • PATIENT INTAKE & REGISTRATION: CONDUCT INITIAL PATIENT CONTACT, UPDATE DEMOGRAPHIC AND CLINICAL INFORMATION IN THE EHR SYSTEM, AND ASSIST WITH INTAKE DOCUMENTATION. • INSURANCE ELIGIBILITY: VERIFY BENEFITS TO ENSURE PROPER AUTHORIZATION AND BILLING FOR MENTAL HEALTH SERVICES. • CHECK-IN/CHECK-OUT PROCEDURES: GREET PATIENTS, DISTRIBUTE TRANSPORTATION PASSES, COLLECT REQUIRED SIGNATURES, AND MAINTAIN ACCURATE VISIT DOCUMENTATION. • CLINICAL SUPPORT: ASSIST STAFF WITH TREATMENT PLAN MONITORING, MEDICATION COMPLIANCE TRACKING, AND FOLLOW-UP REMINDERS. • MEDICAL RECORDS SUPPORT: FILE/RETRIEVE CHARTS, SUPPORT RECORD REQUESTS, AND ENSURE HIPAA COMPLIANCE. • TEAM COLLABORATION: PROVIDE ADMINISTRATIVE SUPPORT TO CLINICIANS, CASE MANAGERS, AND PRESCRIBERS TO PROMOTE SEAMLESS PATIENT CARE. SKILLS & COMPETENCIES • BILINGUAL FLUENCY IN SPANISH AND ENGLISH (REQUIRED). • KNOWLEDGE OF MEDICAL/BEHAVIORAL HEALTH TERMINOLOGY. • STRONG COMMUNICATION AND INTERPERSONAL SKILLS TO INTERACT WITH PATIENTS EXPERIENCING BEHAVIORAL HEALTH CHALLENGES. • PROFICIENCY IN MICROSOFT OFFICE SUITE, EHR SYSTEMS, AND CLINICAL DOCUMENTATION PROCESSES. • ABILITY TO TYPE 45-55 WPM WITH ACCURACY. • STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL. • ABILITY TO HANDLE CONFIDENTIAL INFORMATION WITH DISCRETION IN COMPLIANCE WITH HIPAA STANDARDS. • TRAUMA-INFORMED AND CULTURALLY SENSITIVE APPROACH TO PATIENT CARE. EDUCATION & EXPERIENCE • HIGH SCHOOL DIPLOMA/GED AND AT LEAST 2 YEARS OF MEDICAL OFFICE, BEHAVIORAL HEALTH, OR ADMINISTRATIVE SUPPORT EXPERIENCE OR ASSOCIATE'S DEGREE WITH 2 YEARS OF OFFICE/CLINICAL SUPPORT EXPERIENCE. • PRIOR EXPERIENCE IN A MENTAL HEALTH, SUBSTANCE USE TREATMENT, OR HEALTHCARE SETTING PREFERRED. • BASIC KNOWLEDGE OF INSURANCE PROCESSES, AUTHORIZATIONS, AND BILLING IS A PLUS. PHYSICAL REQUIREMENTS • ABILITY TO SIT, LISTEN, AND COMMUNICATE EFFECTIVELY WITH PATIENTS AND STAFF. • FREQUENT USE OF HANDS FOR DATA ENTRY, FILING, AND CLINICAL DOCUMENTATION. • OCCASIONAL STANDING, WALKING, AND LIFTING/PUSHING UP TO 25 LBS. • REASONABLE ACCOMMODATIONS AVAILABLE FOR QUALIFIED APPLICANTS WITH DISABILITIES. WHY JOIN US? AT COMHAR, YOU'LL JOIN A TEAM DEDICATED TO IMPROVING THE LIVES OF INDIVIDUALS AND FAMILIES IMPACTED BY MENTAL ILLNESS, SUBSTANCE USE DISORDERS, AND CO-OCCURRING CONDITIONS. AS THE BILINGUAL OFFICE TECHNICIAN, YOU WILL BE THE FIRST POINT OF CONTACT FOR PATIENTS SEEKING CARE HELPING TO REMOVE BARRIERS, FOSTER TRUST, AND ENSURE ACCESS TO HIGH-QUALITY BEHAVIORAL HEALTH TREATMENT. Requirements Office Technician Education, Employment and Credential Requirements High School Diploma (or GED) and at least two (2) years office experience or related experience; Associate's Degree and at least two (2) years of office experience. Must be proficient in Microsoft Office Programs. Bilingual (English and Spanish) skills required. Understanding of basic accounting, and personnel management. Valid PA State Criminal, FBI, Child Abuse clearances. Clearances must be updated every 3 years per COMHAR policy. Must have a current ACT 31 (Recognizing and Reporting Child Abuse Certificate). Licensed individuals must renew every two (2) years. Non-licensed individuals must renew every five (5) years. Adult and Child CPR w/AED & First Aid certification required. Salary Description $17.00/HR or Salary $35,360.00
    $17 hourly 60d+ ago
  • Assistant Registrar - Part-time, Temporary

    Chestnut Hill College 4.4company rating

    Patient access representative job in Philadelphia, PA

    Assistant Registrar Department: Office of the Registrar Reports to: Registrar Purpose: The Assistant Registrar serves as the primary point of contact for students, faculty, staff, alumni, and parents seeking information or services from the Office of the Registrar. The position is responsible for delivering high-quality customer service while maintaining the confidentiality and integrity of student academic records in accordance with FERPA and College policies. This is a temporary, part-time position (30 hours per week). About Chestnut Hill College Founded by the Sisters of Saint Joseph in 1924, Chestnut Hill College is an independent, Catholic institution rooted in a strong liberal arts tradition that fosters equality through holistic education. Distinguished by its strong mission, collegial environment, and dedication to personalized instruction through a small faculty-to-student ratio, the College promotes the spiritual, academic, social, ethical, and moral development of the whole person. Located in the charming Chestnut Hill neighborhood of Northwest Philadelphia, it serves a culturally diverse student body Requirements: Bachelor's degree from an accredited college or university Strong customer service and interpersonal skills, with the ability to engage a diverse student population in a welcoming and supportive manner Excellent oral and written communication Ability to interpret and apply FERPA regulations accurately Strong computer skills, including proficiency with Microsoft Office Experience with student information systems; Jenzabar EX preferred Ability to manage frequent phone calls and walk-ins in a fast-paced environment while effectively prioritizing tasks during slower periods Commitment to supporting Chestnut Hill College's mission, vision, and goals Duties and Responsibilities: Serve as the first point of contact for the Office of the Registrar Provide customer service for all in-person, phone, email, and fax inquiries Process and prepare official transcripts Process degree and enrollment verifications, including requests submitted through the National Student Clearinghouse Manage room reservation requests and maintain the room reservation calendar Assist students and faculty with registration Update FERPA waivers and student information in Jenzabar Process changes of major/minor Assist with the production of diplomas, certificates, and other academic documents Support the registration and enrollment of non-matriculated students Ensure compliance with FERPA and all applicable policies governing student records Sort and distribute incoming mail Serve as backup to the Associate Registrar Perform other duties as assigned Interested candidates should submit application materials via ADP Workforce Now HERE . No phone calls, please. Chestnut Hill College is committed to a culture of diversity, equity, and inclusion as a core value. To foster an inclusive community and support our diverse student body, we embrace equal access. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups historically underrepresented in higher education. We are committed to increasing the diversity of the college community and the curriculum.
    $33k-38k yearly est. Auto-Apply 30d ago
  • Patient Service Representative

    Patient First 4.3company rating

    Patient access representative job in East Norriton, PA

    The responsibilities of this job include, but are not limited to, the following: Helping patients who require assistance while using the kiosk. Taking patients in need of emergency assistance directly to the treatment area to be registered and evaluated by a Physician or Extender; Respectfully handling Physician and Nurse requests in a timely manner; Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness; Verifying all patient demographic, health, pharmacy, and insurance information; Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed; Thoroughly answering questions the patient may have concerning his or her bill and insurance coverage.; Referring billing questions to the appropriate parties as needed; Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system; Discharging the patient and completing his or her visit by processing incurred charges; Completing all cash management duties to include counting and accounting for money collected at the end of the shift; Obtaining change for the front office, supplies, or other materials as directed by the Patient Service Coordinator (PSC), Direct of Medical Support (DMS), or Charge Nurse; Printing itemized statements as requested; Receiving, sending, and distributing correspondence as directed; Filing and scanning medical documents and office forms as directed; Completing assigned checklists and Policy Manager tasks within the assigned shift; Answering all incoming calls and distributing messages to proper personnel; Assisting with other assignments delegated by the PSC; Demonstrating an efficient understanding of the electronic medical record system; Receiving, moving, and stocking ordered supplies; Cleaning work area and other maintenance assignments as directed; Verifying daily reports are run at the end of the day; Attending staff meetings as scheduled by the PSC or DMS; Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations); Operating, using, and maintaining medical and office equipment as trained; Participating in maintenance assignments when necessary and as directed; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Adhering to all established policies and procedures; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Basic typing skills; High school graduate or equivalent; Minimum one year of clerical experience preferred; Ability to hear pages, bells, and the phone system; Ability to sit, stand, and walk for up to 7 hours at a time; Ability to lift up to 25 pounds; Excellent visual, verbal, written, and typed communication skills; Ability to prioritize and deal with numerous tasks simultaneously; Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $29k-32k yearly est. Auto-Apply 9d ago
  • PATIENT SERVICES REP PRN

    Dev 4.2company rating

    Patient access representative job in Camden, NJ

    Jobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Cooper University Health Care Job Description About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required Special Requirements Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.
    $32k-38k yearly est. 10h ago
  • Dental Patient Coordinator 2

    South Jersey Smiles 4.6company rating

    Patient access representative job in Moorestown, NJ

    Do you want to be part of something where your contributions will be vital to the growth and success of our practice? Do you want to join an amazing culture where the entire team loves working together for a greater purpose? If you answered with an enthusiastic YES to those questions, then you are exactly what we want as one of the faces of our dental office and a pillar of strength inside our team! We are looking for an individual with great interpersonal skills, who enjoys multi-tasking and organization. Experience in the dental field is a plus Responsibilities for this position include but are not limited to: Managing Phones, Office and patient communication, intake forms, payment collections, and being an brand ambassador for the office. This will be considered a full time position- we provide health benefits, 401K w/Match, PTO/Vacation, and uniform allowances, off site training. Hours for this position would be: Mon 8-5; Tuesday 8-5; Wednesday 8-4; Thursday 9:30-7; Friday 9-1 If you feel like a good fit for our office- do not hesitate to contact us with your resume and best hours for a call back. Thank you!
    $33k-36k yearly est. 60d+ ago
  • Bilingual Patient Advocate, Educator

    Humedco Corp

    Patient access representative job in Cherry Hill, NJ

    Bilingual Patient Advocate, Educator - Full-Time Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care. Patient Advocate, Education and Lab Responsibilities include: Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans Serving as an advocate to patients, their partners and families, providing referrals when necessary Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience Cross training on Front Desk Receptionist and Financial Intake includes: Performing patient check-in Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Participation in training of interns Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks. Ideal candidates possess: Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. Effective communication skills Strong computer skills (Electronic Health Record experience a plus!) Ability to multitask, strong attention to detail and excellent time management skills General knowledge of reproductive systems CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences. Full-Time hours Tuesday through Saturday - no nights - no holidays Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.
    $33k-44k yearly est. Auto-Apply 19d ago
  • Life Insurance Clerk

    Collabera 4.5company rating

    Patient access representative job in Feasterville, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Description: • End result/objective which the project exists to achieve • Provide policy benefits to our Insured's/Beneficiaries in compliance with policy language. • Make accurate and compliant decisions related to life claims adjudication. • Analyzing claims to determine eligible benefits through validation of policy status and policy language. • Determining need for additional documentation to clarify discrepancies or incomplete information. • Evaluating information received and adjudicating claim, within authority level, in accordance with the policy language. • Consult with technical audit to insure proper claims determination. • Maintain quality and production goals on a consistent basis. • Complete daily reports (e.g. daily work records) to provide data to assess productivity and quality. Qualifications Minimum Knowledge necessary: • High school diploma required/Bachelor's Degree preferred. • 2-5 years experience in life insurance claims processing. • Sound judgement and decision making. • Highly organized, dependable and flexible. • Strong analytical skills and detail oriented. • Excellent interpersonal skills. • Ability to work independently as well as within a team. • Proficient PC skills (MS Office, Internet). • Ability to multi-task. Additional Information Thanks Regards, Ujjwal Mane **************************** Phone: ************
    $32k-40k yearly est. Easy Apply 10h ago
  • Patient Services Rep I

    Good Shepherd Rehab 4.6company rating

    Patient access representative job in Bryn Mawr, PA

    * Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. * Maintain pleasant and positive disposition during every patient interaction to ensure a positive patient experience * Instruct patients to complete documents and forms such as intake and insurance forms. * Schedule, cancel and confirm patient appointments. * Compile, record and archive medical charts, reports, and correspondence with confidentiality. * Operate telephones and direct calls, emails and documents to appropriate staff. * Transmit correspondence and medical records by mail, e-mail, or fax. * Verify insurance via various methods (phone, internet, etc), obtain authorizations and certifications and explain patient responsibility forms. * Perform financial functions with accuracy (i.e. charge entry) to ensure optimal payment for services. * Assist billing department with insurance denials via monitoring and working worklists in the electronic medical records system * Assists in patient care and related activities as instructed by the physical therapist, physical therapist assistant, occupational therapist, certified occupational therapist assistant or speech language pathologist. * Manages patient interactions and implements service recovery techniques to ensure positive patient relations. * Clean and organize work area and disinfect equipment after treatment * Participate in daily log recording as required per site. * Change linens, such as bed sheets and pillow cases. * Contribute to a creative culture of daily continuous improvement * ESSENTIAL FUNCTIONS * PATIENT/CUSTOMER * Essential Accountabilities * Ensures communication and collaboration with supervisors and fellow co-workers to serve patients and other customers to the best of his/her ability. * Is professional in all actions and appearance * Ensure compliance with regulatory parameters * Uses resources wisely - as if they were one's own. * Demonstrates understanding and ownership of how his/her role contributes to achieving the success of the Department and the Health System. * Demonstrates a personal commitment to ensuring a clean and safe working environment. * Anticipates patients'/customers' needs and acts accordingly. * Works to enhance patient satisfaction * Assist patients and families * Analyzes problems from the customers' point of view. * Honors patient/customer/employee confidentiality. * Seeks feedback on how to improve performance and offers constructive feedback, as well. * Applies learning for improved performance. * Presents self professionally & demonstrates professional behavior during interactions with others * Strives to understand and value differences in others' race, nationality, gender, age, background, experience, and style. * Customer Service Skills * Utilizes AIDET principles to enhance communication. * PATIENT/EMPLOYEE SAFETY ACCOUNTABILITIES * Patient Care Providers * Participates in Entity and Department wide initiatives for Patient /Employee safety * Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position. * Validation of annual competencies required for the position * OPERATIONS * Essential Accountabilities * Scheduling Functions * Patient Identification * Pre-Reg/Registration-Patient Information Updates * Check-in Process * Check-out Process * Cash Collection * Reconciliation and deposit. * Insurance Verification Process * Email * Management of Medical Records * Financial Counselor * Department Productivity and goals (site specific) * Site Opening Function * Site Closing Function * Ability to Multi-Task * Understanding Clinical Work Processes * Attendance/Time Management * Involvement in Departmental Meetings * Personal Impact * Health System ID is worn in accordance to GSPP policy * Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc) * Flexible and readily adopts new processes and engages in practice operation changes QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education * High School Diploma required * Associate's Degree preferred * Work Experience * Previous healthcare experience preferred * Licenses / Certifications * IDX Certification required * Sunrise Billing system certification may be required
    $31k-35k yearly est. 37d ago
  • Patient Access Rep (Buckingham, PA)

    Tuhs

    Patient access representative job in Philadelphia, PA

    Patient Access Rep (Buckingham, PA) - (256319) Description Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations. EducationHigh School Diploma or Equivalent RequiredExperience3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here! As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years. Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion. At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they're in. It's essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known. Apply today to be part of the future of prevailing over cancer. Primary Location: Pennsylvania-PhiladelphiaJob: Clerical ServicesSchedule: Full-time Shift: Day JobEmployee Status: Regular
    $29k-38k yearly est. Auto-Apply 41m ago
  • Registrar, FULL TIME, Ambulatory Surgery Center

    Nuehealth 3.6company rating

    Patient access representative job in Bryn Mawr, PA

    Admits patients to the Facility following the established policies and procedures. 2. Assembles patient medical record forms and prepares patient identification. 3. Assists Medical Billing Specialist in obtaining pertinent information to register patient and attaches proper means to document patient identity. 4. Provides pertinent information to the patient's family in the waiting area according to policies and procedures. 5. Monitors waiting area. 6. Coordinates reception area activities for effective communication with all areas of the Facility. 7. Answers telephone and intercom courteously and in a quiet, pleasant voice. 8. Accepts and relays messages effectively. 9. Informs physician's office of admissions and activities concerning admissions. 10. Distributes surgery schedule. 11. Maintains and protects each patient's right to confidentiality. 12. Identifies emergencies and initiates appropriate response. 13. Assumes clerical duties and responsibilities as necessary. 14. Assists in ordering and stocking supplies. 15. Maintains order and cleanliness of the front desk. 16. Prepares all bank deposits following Facility cash controls as requested. 17. Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record. 18. Generate and distribute physician medical record deficiencies at a minimum of once a month. Prepares CQI report from physician deficiency report and summarizes physician responses. 19. Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record. 20. Assists with preparation and maintenance of Facility records and reports. 21. Generate and distribute Physician Check List monthly. 22. Prepares CQI report from Physician Check List responses. 23. Coordinates the collection, processing, maintenance, storage, retrieval and distribution of medical records according to established policies and procedures. a. Maintains a filing system that meets Facility requirements for medical records. b. Provides organized storage system for timely retrieval of individual medical records and maintains charge-out and follow-up controls of records. c. Maintains the confidentiality, security and physical safety of Facility medical records. d. Provides information, according to confidentiality policies, to those parties who are engaged in research or study projects involving patient care and utilization of services. e. Reviews medical records for timely completion, accuracy and informs the Facility Administrator about delinquent or incomplete medical records. 24. Adheres to established procedures for cross referencing and indexing medical records. a. Maintains necessary index-references for Facility needs and following established procedures. b. Maintains the admission register and all other systems involving patient information. c. Maintains the physician/procedure index. 25. Collects statistical data relevant to the operation of the Facility. a. Reviews the contents of medical records to identify information to be extracted. b. Prepares and presents data and reports on approved forms. c. Completes vital statistics on deaths and reportable diseases. d. Upon request, provides information to those involved in research projects and studies. e. Collects data required for support of continuous quality improvement activities. 26. Adheres to medico-legal requirements when answering correspondence and inquiries. a. Maintains and controls the release of information to authorized persons only. b. Prepares records or correspondence according to Facility needs.
    $38k-55k yearly est. 60d+ ago
  • Patient Services Technician Specialist/ Phlebotomist

    Mindlance 4.6company rating

    Patient access representative job in Medford, NJ

    Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,
    $32k-36k yearly est. 10h ago
  • Patient Access Rep(Jeanes)-6:30am-3:00pm EOW

    Temple University Health System 4.2company rating

    Patient access representative job in Philadelphia, PA

    Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital. Education High School Diploma or Equivalent Required or Combination of relevant education and experience may be considered in lieu of degree Required Experience 1 year experience in Patient Access Required General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required Licenses '392996
    $27k-31k yearly est. 4d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Gloucester, NJ?

The average patient access representative in Gloucester, NJ earns between $29,000 and $48,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Gloucester, NJ

$38,000

What are the biggest employers of Patient Access Representatives in Gloucester, NJ?

The biggest employers of Patient Access Representatives in Gloucester, NJ are:
  1. Thomas Jefferson University
  2. Kennedy Medical Group, Practice, PC
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