Patient access representative jobs in Hamilton, OH - 796 jobs
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Patient Access Representative
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Front Office Representative
Alphabe Insight Inc.
Patient access representative job in Cincinnati, OH
About Us At Story Lane Box, we believe every product tells a story, and every customer interaction is an opportunity to create a lasting impression. We are dedicated to delivering premium products with exceptional service, combining creativity, quality, and care in every step of our process. Our team is committed to innovation, excellence, and building strong connections with our customers.
Job Description:
We are seeking a detail-oriented and customer-focused Front Office Representative to be the first point of contact for our clients and visitors. This role involves managing front desk operations, providing administrative support, and ensuring a seamless and professional experience for all guests.
Responsibilities:
Greet and assist visitors, clients, and staff in a friendly and professional manner.
Answer, screen, and direct incoming calls promptly.
Manage appointment scheduling and meeting room bookings.
Maintain an organized reception area and ensure it is presentable at all times.
Handle incoming and outgoing correspondence, including mail and packages.
Provide administrative support to various departments as needed.
Maintain accurate records and update internal databases.
Qualifications
Qualifications:
High school diploma or equivalent; associate degree preferred.
Proven experience in front office, administrative, or customer service roles.
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to handle multiple tasks in a fast-paced environment.
Professional appearance and demeanor.
Additional Information
Benefits:
Competitive salary within the range of $51,000 - $55,000 annually.
Opportunities for professional growth and career advancement.
Comprehensive health, dental, and vision insurance.
Paid time off and company holidays.
Supportive and collaborative work environment.
$51k-55k yearly 8d ago
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Customer Service Representative - State Farm Agent Team Member
Andy McMahon-State Farm Agent
Patient access representative job in Mason, OH
Benefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Growing up in a State Farm family, I was inspired by the impact an agent can have on people's lives, and that's what led me to this career. Today, what I enjoy most about being an agent is making a difference-not just for our customers and their families but for my team as well. One of the milestones I'm most proud of is being recognized as a Top Agency in the State of Ohio, which reflects the strong conversations we're having with clients to ensure they're properly protected.
Our team thrives on collaboration, constantly driving one another to grow and improve every day. I lead with a servant's heart, providing the tools, training, and support needed to help my team reach their goals. We're deeply involved in the community through organizations like Kiwanis, local school donations, wildlife habitat support, and scholarships for local districts.
We also make time to have fun together with casual Fridays, quarterly outings like Top Golf or dinner, and a year-end retreat. Our agency offers travel opportunities when goals are met, team retreats, and flex time for top performers.
We're looking for someone who is motivated, upbeat, personable, and a true self-starter. Success is celebrated through dinners, awards, trips, cash incentives, and public recognition. What excites me most about bringing on a new team member is helping them build a balanced, rewarding career with limitless potential.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Andy McMahon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$27k-35k yearly est. 8d ago
Registrar - Anderson Ortho After Hours Clinic
Bon Secours Mercy Health 4.8
Patient access representative job in Cincinnati, OH
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
**Mercy Health**
**_Intro paragraph_**
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
**Registrar** - **_Anderson Orthopaedics & Spine_**
**Job Summary:**
The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.
**Essential Functions:**
+ Serves as the primary point of contact between patients and physician practices
+ Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
+ Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.
+ Processes patients in practice as they present for their appointments.
+ Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately
+ Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.
+ Records time indicators for lobby wait times.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
**Education:**
+ High School Diploma or GED (required)
**Required Licensing & Certifications:**
None
**Experience:**
+ Prior experience in patient registration/healthcare (preferred)
**Skills & Abilities:**
_Hard/Tech/Clinical Skills_ _:_
+ Knowledge of medical terminology and ICD-9 coding (preferred)
+ Basic knowledge of Microsoft Office products, typing and computer skills (including 40+ WPM typing skills)
+ Basic math skills
_Soft/Interpersonal Skills:_
+ Excellent communication and interpersonal skills
+ Ability to engage with staff and patients in a professional manner
+ Problem solving skills
**Training:**
None
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
**What we offer**
+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
+ Tuition assistance, professional development and continuing education support
_Benefits may vary based on the market and employment status._
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
Patient Connection Specialist (Bilingual- Spanish, English)
Reports to: Program Director (Faith Community Health Network)
Classification: Full-time,
Location: Newport, Kentucky
Position Summary
The Patient Connection Specialist will serve as the welcoming face and voice of the Faith Community Health Network, ensuring that all patientsespecially those whose primary language is Spanishreceive compassionate, accessible care. This role combines patient intake, scheduling, translation, and community outreach to ensure that language and cultural barriers never stand in the way of dignity in healthcare.
Qualifications
Required:
Fluent in Spanish and English
Strong cultural competence and commitment to equitable, compassionate care
Excellent communication and organizational skills
Strong computer skills
Preferred:
Experience in healthcare, community outreach, social services or customer service
Proficiency in EMR systems and general office technology
Experience/training in medical translation
Core Competencies
Collaborative, supportive approach
Organized and adaptable in a dynamic clinical environment
Mission-driven and service-oriented
Strong problem-solving skills
Key Responsibilities
Greet and register patients, assist with forms, and verify eligibility.
Provide Spanish-English translation for clinical visits, administrative tasks, and pharmacy communication.
Maintain accurate and confidential patient records in the EMR system.
Schedule patient appointments, send reminders, and manage follow-up communication.
Conduct outreach to Spanish-speaking patients for missed appointments, labs, and medication follow-up.
Conduct social determinant of health screenings with patients and direct to appropriate resources.
Assist with community events and health outreach initiatives.
Support volunteer coordination and provide cultural insights to enhance patient care.
Physical and Work Requirements
Ability to stand, walk, and assist patients for extended periods.
Must maintain confidentiality and uphold ethical and professional standards.
Schedule & Compensation Overview
Schedule: Full-time, MondayThursday, 9:00 AM4:30 PM (with possible Friday expansion)
Salary Range: $40,000 to $55,000 annually (based on experience)
Benefits: Health, Life, Disability, Retirement, and PTO (3 weeks in Year 1, increasing with tenure)
Projected Hire Date: EarlyMid February 2026
Clinic Opening: Late March 2026 (Newport Free Clinic)
Faith Statement
Faith Community Health Clinic seeks to reflect Christs compassion through healthcare that honors the dignity and worth of every individual. While no specific faith affiliation is required, the Clinical Nurse Manager should be comfortable working in an environment that integrates faith-based values into healthcare delivery.
$40k-55k yearly 27d ago
Patient Access Representative
Equitas Health, Inc. 4.0
Patient access representative job in Cincinnati, OH
Job Description
ORGANIZATION INFORMATION:
Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.
POSITION SUMMARY:
Working under the supervision of the Clinic Manager, the PatientAccessRepresentative will work closely with the medical, mental health and recovery, and other staff to ensure a smooth and efficient operation of reception, data collection, answering phones, scheduling appointments, and overall administrative support to health services. This position demonstrates excellent customer for patients and guests when they arrive at the health center. The PRN PatientAccessRepresentative is an on-call or as needed position to provide coverage when there are short or long-term absences.
HOURLY RATE: $18.13-$21.78
BENEFITS:
PTO
Vision
Dental
Health
401k
Sick time
ESSENTIAL JOB FUNCTIONS:
Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules.
MAJOR AREAS OF RESPONSIBILITIES:
Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors.
Schedule patient appointments for all health center services.
Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due.
Update and verify patient information.
Responsible for daily data entry, charge entry, and payment posting.
Verify patient appointments via phone two days after the appointment, and updating the patients' record on the status of the phone call.
Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible.
Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients.
Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team.
Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits.
Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision.
Maintain a clean, orderly and professional waiting room, reception area, and other health services areas.
Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services.
Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures.
Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity.
Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service.
Perform other duties as assigned.
EDUCATION/LICENSURE:
High school diploma or equivalent is required.
Knowledge, Skills, Abilities and other Qualifications:
Two or more years of medical reception experience in a physician's office or equivalent combination of training and experience.
Demonstrated exemplary customer service skills.
Working knowledge of administrative procedures and organizational policies and procedures.
Experience with EMR (Electronic Medical Record) and medical billing software preferred.
Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
Effective communication skills.
Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public.
Excellent organizational skills with an ability to prioritize and manage multiple tasks.
Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment.
Work well under pressure and possess the ability to be flexible.
Team player with strong communication and interpersonal skills.
Ability to maintain confidentiality.
Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community.
Ability to maintain confidentiality.
OTHER INFORMATION:
Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA
$18.1-21.8 hourly 22d ago
Local Food Access Coordinator
City of Richmond 3.9
Patient access representative job in Richmond, IN
Dept: Park
FLSA Status:
Non-Exempt
$13.00 per hour
General Definition of Work
Performs intermediate professional work planning, organizing, coordinating and directing outreach and educational programs related to increasing awareness/utilization of the Richmond Farmers Market by underserved populations in Richmond, assist in the implementation of the SNAP Double Dollars Program, and assist in the planning and execution of weekly Markets for the Richmond Farmers Market and related work as apparent or assigned. Work is performed under the direct supervision of the Richmond Farmers Market Coordinator.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Essential Functions
Assist in organizing, leading, promoting and evaluating educational/outreach efforts relating to local food
Work with a diverse group of farmers, community groups, and other partners to improve local food access.
Assist in organizing and overseeing cooking demonstrations at Market
Assist in organizing and maintaining necessary supplies for programs/activities
Provide daily interaction with users to provide consistent high-quality experience
Assist in the setup, running, and breakdown of Markets on all Saturday mornings
Support and assist participants, volunteers and staff while in program activities
Support Market Coordinator in record-keeping and reporting duties
Knowledge, Skills and Abilities
Ability to work alone with minimum supervision, multitask, and complete assignments effectively; working knowledge of community organizing and farmers market management; ability to speak conversational Spanish, translate written Spanish and interpret between English and Spanish for Spanish speaking customers at the market strongly desired though not required t; working knowledge of the principles, rules, techniques, materials, and equipment required for a variety of special events and recreational activities; skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; ability to communicate effectively in oral and written form; ability to deal courteously and effectively with the public; ability to work independently and problem solve; ability to work with committees as part of a team; ability to organize information and events and handle confidential data with professional discretion; ability to work on evenings and weekends as necessary and to travel to vendors; ability to exercise diplomatic conflict resolution; ability to establish and maintain effective working relationships with associates, department heads and management, other departments, outside agencies, vendors, and the general public.
Education and Experience
High School diploma or GED and moderate experience in organizing large-scale events, workshops, or meetings, in local foods production, parks, advocating for local farming and local farm products with some staff supervision, or equivalent combination of education and experience.
Physical Requirements
This works requires the occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing and using hands to finger, handle or feel, frequently requires standing, walking, sitting, reaching with hands and arms, pushing or pulling and repetitive motions and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling and tasting or smelling; work has standard vision requirements; vocal communication is required for conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work frequently requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
Special Requirements
Multiligual-Translate between English and Spanish
Must meet and maintain all training and education requirements for position.
Valid driver's license in the State of Indiana.
$13 hourly 56d ago
B2B Billing & Collections Specialist
Cort 4.1
Patient access representative job in Cincinnati, OH
Job Description
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Schedule: Monday-Friday 8am to 4:30pm
Responsibilities
Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
Determine proper payment allocation as required or requested by A/R processing personnel.
Resolve short payment discrepancies that customers claim when making payment.
Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
Resolve and clear credit balance invoices before such invoices age 60 days.
Prepare monthly collection reports to be submitted to Management.
Qualifications
2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
Commercial collections experience is ideal.
High school diploma or equivalent.
Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
Basic math and analytical skills
Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
Ability to multi-task and prioritize while speaking with customer.
Demonstrates good active listening skills, telephone skills and professional email communication skills.
Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
Must possess average keyboarding speed with a high level of accuracy.
$31k-37k yearly est. 17d ago
Access Coordinator
Cincinnati Reds 4.3
Patient access representative job in Cincinnati, OH
Department: Ball Park Operations Location: Cincinnati Ohio FLSA Status: Non-exempt Job Summary Access Coordinators supports the Ball Park Operations department by assisting guests in premium and party areas. This role is critical to ensuring guests tickets are validated at club and party areas, they are escorted to their seats in Club areas, and entry tickets are scanned at accessible entrances. Minimum Requirements Education: Must be 18 years old Experience: None required Skills Friendly, positive, willingness to work, ability to communicate well
Preferred Requirement Education: High School diploma or GED Experience: Customer Service Skills: Friendly, positive, willingness to work, ability to communicate well, ability to use scanning equipment
Primary Job Duties & Responsibilities Duty % of Time Escort guests to seats in premium seating areas: 30% Wristband guests once entry is verified at Club and Party Areas: 30% Scanning and validating tickets at entry points to Club and Party areas : 30% Operating Wheelchair Lifts in designated areas: 5% Assisting with other duties as assigned: 5% Reporting Structure This role reports directly to the Access Coordinator Supervisors and Director of Guest and Event Operations.
Physical Requirements - Ability to stand for extended periods - Lift up to 25 lbs occasionally - Use of scanning equipment provide by the Reds Organization - Ability to walk up and down steps to assist with Guest seating
Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
$32k-38k yearly est. 41d ago
Sr. Patient Financial Advocate
Firstsource 4.0
Patient access representative job in Cincinnati, OH
Hours: Monday-Friday, 8:00am - 4:30pm
Pay Range: $20 -$21 hourly
The goal of the Senior Patient Advocate Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs.
Essential Duties and Responsibilities:
• Screen patients for eligibility of State and Federal programs
• Identify all areas of patients' needs and assist them with an application for the appropriate State or Federal agency for assistance
• Initiate the application process when possible
• Advise patients of the appropriate assistance program(s) to best suit their individual needs
• Provide detailed instructions to patients regarding securing all available program benefits
• Advise patients of program time limitations and ensure that all deadlines are met
• Complete all necessary steps in locating patients and involving the outside field staff when necessary
• Obtain all necessary information from patients upon the initial contact when possible
• Record thorough and accurate documentation on patient accounts in the CUBS system
• All documentation in the CUBS system should be clear and concise
• Maintain a positive relationship with patients throughout the entire application process
• Assess the status and progress of applications
• Contact government agencies when necessary
• Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained.
• Other duties as assigned or required by client contract
• Maintain good working relationships with State and Federal agencies
• Resolve accounts in a timely manner
• Meet daily productivity goals and objectives as assigned by management
• Maintain confidentiality of account information at all times
• Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
• Maintain awareness of and actively participate in the Corporate Compliance Program
• Maintain a neat and orderly workstation
• Assist with other projects as assigned by management
Educational/Vocational/Previous Experience Recommendations:
• High school diploma or equivalent is required
• Prefer previous customer service/call center experience
• Prefer 1-3 years experience with medical coding, medical billing, eligibility (hospital or government, or other pertinent medical experience
• Proficient PC knowledge and the ability to type 30-40 wpm
• Ability to effectively work and communicate with coworkers, patients, and outside agencies
• Ability to present oneself in a courteous and professional manner at all times
• Ability to stay on task with little or no management supervision
• Demonstrate initiative and creativity in fulfilling job responsibilities
• Excellent organization skills
• Ability to prioritize multiple tasks in a busy work environment
• Reliability of task completion and follow-up
Working Conditions:
• Must be able to sit for extended periods of time.
• For Remote Work from Home - must have a quiet, private area to perform work
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$20-21 hourly 60d+ ago
Patient Access Specialist
Brightview 4.5
Patient access representative job in Norwood, OH
Want a job where you can help patients and their families? Do you want to work with a close-knit the team that shares a passion for making a difference? Join the team in our PatientAccess and take the first step towards a career you can be proud of.
When you join BrightView Health, you become part of a collaborative culture where your
team members want to help you succeed. You are encouraged to share your ideas and
collaborate with your compassionate team members to build a brighter future for the
patients we serve. Plus, we invest in your future through great benefits, competitive
compensation, and career development opportunities to help you build a career you love.
Help make a difference in the lives of the patients and families we serve and apply to our
PatientAccess Specialist I position today!
Responsibilities
• Initiate new and existing patient scheduling requests.
• Conduct new patient intake and scheduling procedures.
• Review all scheduling daily.
• Communicate scheduling issues with managers and providers.
• Manage provider calendars for all offices.
• Understand patient scheduling guidelines and the patient scheduling process in the
EMR.
• Provide excellent customer service in scheduling.
• Implement directives from the Lead PatientAccess Specialist or Director.
• Participate in special projects and assignments as requested by the Lead Patient
Qualifications
• High School Diploma or equivalent required
• Must hold and maintain a valid driver's license
• 1 to 3 years related experience required
BENEFITS AND PERKS:
PTO (Paid Time Off)
Immediately vested and eligible in 401k program with employer match.
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Tuition Reimbursement after 1 year in related field
We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.
Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!
$27k-33k yearly est. Auto-Apply 8d ago
Patient Services Coordinator
Us Fertility
Patient access representative job in Cincinnati, OH
Enjoy what you do while contributing to a company that makes a difference in people's lives. Ovation Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a Patient Services Coordinator to join our team in Cincinnati, Ohio. The schedule is Monday through Friday, from 7:00 AM to 3:30 PM, with every third weekend and 2 to 3 holidays per year.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator is responsible for:
• Greet patients and manage front office
• Check patients in for appointments and sanitize rooms
• Answer patient phone calls and route appropriate team
• Register new patients into laboratory EMR
• Schedule patient appointments
• Send and verify consents
• Take payments and work closely with Ovation Billing team
• Process and fax completed lab reports results to referring physicians
• Data entry into EMR
• Act as liaison between lab staff and medical team
• Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments
• Assist lab staff in administrative projects
• Perform all other duties as assigned
What You'll Bring:
The skills and education we need are:
• High school diploma or equivalent is required
• 2+ years previous experience in administrative role; medical office experience preferred
• Knowledge of medical software, terminology and procedures preferred
• Knowledge of HIPAA Regulations preferred
• Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization
• Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information
• Excellent organizational skills
• Ability to work independently, under pressure and within deadlines
• Exceptional written and verbal communication skills and attention to detail
• Ability to work as part of a team
• Good research skills
• Tech savvy
• Flexibility and willingness to learn at all times
• Excellent multi-tasking abilities
• Ability to use billing systems
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At Ovation Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$30k-41k yearly est. 1d ago
Patient Services Coordinator
FPG Services LLC
Patient access representative job in Cincinnati, OH
Job Description
Enjoy what you do while contributing to a company that makes a difference in people's lives. Ovation Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a Patient Services Coordinator to join our team in Cincinnati, Ohio. The schedule is Monday through Friday, from 7:00 AM to 3:30 PM, with every third weekend and 2 to 3 holidays per year.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator is responsible for:
• Greet patients and manage front office
• Check patients in for appointments and sanitize rooms
• Answer patient phone calls and route appropriate team
• Register new patients into laboratory EMR
• Schedule patient appointments
• Send and verify consents
• Take payments and work closely with Ovation Billing team
• Process and fax completed lab reports results to referring physicians
• Data entry into EMR
• Act as liaison between lab staff and medical team
• Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments
• Assist lab staff in administrative projects
• Perform all other duties as assigned
What You'll Bring:
The skills and education we need are:
• High school diploma or equivalent is required
• 2+ years previous experience in administrative role; medical office experience preferred
• Knowledge of medical software, terminology and procedures preferred
• Knowledge of HIPAA Regulations preferred
• Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization
• Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information
• Excellent organizational skills
• Ability to work independently, under pressure and within deadlines
• Exceptional written and verbal communication skills and attention to detail
• Ability to work as part of a team
• Good research skills
• Tech savvy
• Flexibility and willingness to learn at all times
• Excellent multi-tasking abilities
• Ability to use billing systems
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At Ovation Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$30k-41k yearly est. 2d ago
Registration Specialist - Part Time (.5 FTE)
Lindner Center of Hope 4.5
Patient access representative job in Mason, OH
Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time.
One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine.
Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world.
A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care.
We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations.
At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk:
Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process.
Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system.
Collects co-pay, deductible or other out-of-pocket liability and receipts the patient.
Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill.
Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift.
Clearly documents all activity on the patient's account in the patient accounting system.
Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed.
Greets all visitors in a respectful manner as they enter the main lobby.
Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH.
Performs all other duties as assigned.
Position Qualifications:
High school diploma required
At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred.
Strong customer service skills and a high degree of confidentiality are required.
Must have strong computer skills including Excel and Word.
Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required.
Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values.
Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees
Flexible spending and health savings accounts
Generous paid time off that starts accruing on day one
Opportunities for tuition reimbursement and continuous education
An employer-matching 401(k) retirement plan to help you plan for the future
Complimentary gym membership
Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program
A community of mission-driven individuals passionate about making a difference
All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA).
Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$29k-33k yearly est. 51d ago
PA Program Standarized Patient
Mount St. Joseph University 3.6
Patient access representative job in Cincinnati, OH
Employer Address: Mount St. Joseph University | 5701 Delhi Rd. Cincinnati, OH 45233
Job Title: Standardized Patient
Department: Physician Assistant Studies
Status: Non-Exempt
Supervisor Contact Information: Jen Garrett, Program Director | ******************* | *************
Pay: The Student Employee Pay Wage Policy can be found on my Mount
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester
Purpose/Overview:
The Standardized Patient (SP) will be carefully trained to accurately and consistently portray the medical background, physical condition, and emotional state of a patient. SPs will interact with Physician Assistant students, responding to questions, and, in some cases, undergoing specific physical examinations. Encounters are designed to teach or assess the students' clinical and communication skills, and SPs will repeat their portrayal in a consistent manner to multiple students.
Responsibilities:
Accurate Portrayal: Consistently and accurately portray assigned patient scenarios, including medical history, physical condition, and emotional state.
Student Interaction: Interact with PA students in simulated medical encounters, responding to questions, and participating in physical examinations as required by the case.
Training Participation: Attend all required training sessions to learn case details and ensure standardization of portrayal.
Case Preparation: Memorize and thoroughly review case details prior to training and simulation events.
Feedback Provision: Provide constructive feedback to students on their communication and interpersonal skills, as trained.
Professional Conduct: Maintain a professional demeanor, including punctuality, adherence to assigned roles, and appropriate communication with students and faculty.
Confidentiality: Maintain strict confidentiality of case materials and student performance.
Flexibility: Adapt to various case requirements, which may include different scenarios and types of physical exams (within the guidelines of the program).
Qualifications
Qualifications:
Attention to detail
Professionalism
Good memory, concentration, and ability to stay in character
Excellent listening skills
Strong communication skills (verbal and written)
Flexible work schedule
Willingness and ability to undergo physical exam procedures
Basic computer skills (e.g., accessing email, searching the internet)
Ability to follow instructions and portray roles consistently
Sensitivity and respect for diversity
Acting or theater experience is highly desirable
Other Requirements:
Must be a currently enrolled student at Mount St. Joseph University.
Must be able to attend all training sessions and simulation events as scheduled.
Must be comfortable with video recording of simulation encounters.
Must be able to work in an environment with occasional exposure in a hospital gown or other attire as required by the simulation (e.g., shorts and t-shirt, sports bra and shorts).
To apply please complete application.
A review of resumes will begin immediately and continue until the position is filled.
Please click here to review the University's Non-Discrimination Policy.
Mount St. Joseph University is an Equal Opportunity Employer
$38k-42k yearly est. Easy Apply 18d ago
Specialist Registration-PRN
Seh Saint Elizabeth Medical Center
Patient access representative job in Covington, KY
Engage with us for your next career opportunity. Right Here.
Job Type:
Regular
Scheduled Hours:
8
💙 Why You'll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
🌟 Benefits That Support You
We invest in you - personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment.
Verifies the patient's insurance through the on-line eligibility system and determines which payer to enter in the account to minimize denials.
For outpatient exams, completes an estimate of charges to determine patient's liability.
For all other patients, determines financial liability from the insurance response and collects any amount due from the patient.
Scans all requirement documents and obtains all appropriate signatures from patients.
Completes all forms required by governmental or commercial payers.
Following the AIDET principles, greets and assists patients, interacts with visitors, physician's office staff, physicians, and other employees of the organization according to goals of the department while maintaining appropriate (need to know) patient confidentiality.
Provides wheelchair assistance to patients/visitors and transports as needed.
Cross-trains to other Registration areas to ensure efficient knowledgeable coverage as needed. Relocates to other locations as needed per patient volumes.
Takes responsibility for maintaining knowledge level after training by keeping current on procedures pertaining to each area.
Responsible for reading posted notices, memos, and emails.
Attends department meetings/huddles.
Consistently adheres to all department policies and procedures.
Including uniform requirements.
Responsible for completing annual hospital and department educational requirements.
Perform other related duties incidental to the work described herein.
Education, Credentials, Licenses:
High School Graduate or Equivalent
Specialized Knowledge:
Proven track record of excellent customer service skills.
Must be able to navigate through computer systems (Microsoft Office, registration systems, EPIC)
Good typing skills / data entry skills
Good interpersonal skills (work with the public)
Excellent communication skills (both written and verbal)
Maintain patient confidentiality
Kind and Length of Experience:
Previous clerical or customer service experience
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
$21k-29k yearly est. Auto-Apply 8d ago
Medical Clerk
Well Care Community Health 4.4
Patient access representative job in Richmond, IN
Principal functions: The Medical Clerk is primarily responsible for greeting and assisting patients, gathering, and maintaining accurate patient demographic records and performing various administrative tasks.
Duties and Responsibilities: Duties include, but not limited to: Scheduling appointments, signing patients in and out, updating patient records and insurance information, releasing copies of shot records, and ensuring proper patient flow. Answer telephone/switchboard and responds to inquiries, take messages and direct calls. Perform various clerical tasks-Enter patient data into the computer, updating medical records, labs, x-rays, Physician and/or hospital reports into charts, prepare face sheets, send medical records. Collect and process cash, check, and credit card payments. Prepares daily schedules for doctors, nurses, and immunizations clerk. Sign-in labs, blood pressure checks, and weight checks Check eligibility for Medicaid patients. Receive new patient packets, receives opens, and sorts mail. Assists in ensuring regulatory compliance is followed. Participate in office committees or workgroups. Perform various clerical duties. Work evening clinic as appropriate. Attend staff meetings and conferences.
Hours 8:00-5:00 Monday-Friday-
Paid Major Holidays and Vacation Bi-lingual in Spanish desired not required
$26k-34k yearly est. 60d+ ago
Patient Service Coordinator - Part Time
Blue Cloud Pediatric Surgery Centers
Patient access representative job in Oakwood, OH
NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
* Bilingual (English/Spanish)
Preferred
* Strong background in patient care environment
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$30k-41k yearly est. 9d ago
Customer Service Representative
Alphabe Insight Inc.
Patient access representative job in Newport, KY
About Us: Captura Hall is a forward-thinking company focused on delivering innovative solutions that drive business success. We specialize in providing high-quality services to clients across various industries, helping them achieve their goals through effective marketing strategies and business solutions. At Captura Hall, we believe in fostering an environment that encourages creativity, collaboration, and personal growth.
Job Description:
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the front line of communication with our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. You will play an essential role in building and maintaining strong relationships with our clients, contributing to the overall success of the company.
Responsibilities:
Handle customer inquiries and resolve issues via phone, email, or in-person
Provide product and service information to customers
Process orders, returns, and exchanges efficiently and accurately
Maintain customer accounts and update information as necessary
Assist with troubleshooting product-related issues and providing solutions
Collaborate with other departments to ensure timely and effective service
Document customer interactions and feedback for continuous improvement
Meet performance and quality targets as set by the company
Qualifications
Skills & Qualifications:
Proven experience in customer service or a related field
Excellent communication and interpersonal skills
Strong problem-solving and conflict resolution abilities
Ability to multitask and manage time efficiently
Proficient in using office software and customer management systems
A positive, can-do attitude with a focus on delivering exceptional service
High school diploma or equivalent required; additional qualifications in customer service or business preferred
Additional Information
Benefits:
Competitive salary
Opportunities for career growth and professional development
Health and wellness benefits
Paid time off and holidays
Positive, team-oriented work environment
$26k-34k yearly est. 8d ago
Registrar - Anderson Ortho After Hours Clinic
Bon Secours Mercy Health 4.8
Patient access representative job in Cincinnati, OH
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
Job Title
Registrar
Performs accurate front desk workflows in the physician practice setting, including patient registration, scheduling, phone triage, cash handling and check-in/check-out, while maintaining a high level of professional customer service.
Performs front office operations, such as registering all patients in a timely manner who have not been pre-registered who will receive services. Maintains current knowledge of all insurance cards and billing necessities to obtain accurate demographic, financial, and clinical information and signatures from patients (or POA) as determined by Medicare, State and Federal guidelines. Collects copays as applicable and attempts to collect any outstanding debt to facility/practice.
Performs pre-registration as needed before the patient arrives. Ensures required patient forms are current. Fills out and advises patients on how to complete forms. Schedules all patients who need a physical exam/appointment.
Demonstrates standards of excellence in care in all interactions, for both internal and external customers. This includes conducting appointment reminder confirmation calls, and triaging phone messages to appropriate departments.
Performs office administrative duties and maintains office supplies for sufficient inventory and office equipment for proper functioning. Keeps work area clean, neat, organized, professional and presentable as this is a first impression for patients. Manages various work queues in the Electronic Medical Record (EMR).
Manages the front office patient flow by collaborating with other staff and providers.
Accurately balances the cash drawer and petty cash and complete end of day finance procedures, including the daily deposit.
This position works 20-28 hours a week. Monday through Friday 4pm to 8pm. May need to rotate working Saturdays 8am-12pm. Position will be located at Eastgate beginning in June 2025.
Required minimum education: High school diploma or GED.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
* Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
$27k-34k yearly est. 8d ago
PA Program Standarized Patient
Mount Saint Joseph University 3.6
Patient access representative job in Cincinnati, OH
Employer Address: Mount St. Joseph University | 5701 Delhi Rd. Cincinnati, OH 45233 Job Title: Standardized Patient Department: Physician Assistant Studies Status: Non-Exempt Supervisor Contact Information: Jen Garrett, Program Director | ******************* | *************
Pay: The Student Employee Pay Wage Policy can be found on my Mount
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester
Purpose/Overview:
The Standardized Patient (SP) will be carefully trained to accurately and consistently portray the medical background, physical condition, and emotional state of a patient. SPs will interact with Physician Assistant students, responding to questions, and, in some cases, undergoing specific physical examinations. Encounters are designed to teach or assess the students' clinical and communication skills, and SPs will repeat their portrayal in a consistent manner to multiple students.
Responsibilities:
* Accurate Portrayal: Consistently and accurately portray assigned patient scenarios, including medical history, physical condition, and emotional state.
* Student Interaction: Interact with PA students in simulated medical encounters, responding to questions, and participating in physical examinations as required by the case.
* Training Participation: Attend all required training sessions to learn case details and ensure standardization of portrayal.
* Case Preparation: Memorize and thoroughly review case details prior to training and simulation events.
* Feedback Provision: Provide constructive feedback to students on their communication and interpersonal skills, as trained.
* Professional Conduct: Maintain a professional demeanor, including punctuality, adherence to assigned roles, and appropriate communication with students and faculty.
* Confidentiality: Maintain strict confidentiality of case materials and student performance.
* Flexibility: Adapt to various case requirements, which may include different scenarios and types of physical exams (within the guidelines of the program).
$38k-42k yearly est. 44d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Hamilton, OH?
The average patient access representative in Hamilton, OH earns between $24,000 and $39,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Hamilton, OH
$31,000
What are the biggest employers of Patient Access Representatives in Hamilton, OH?
The biggest employers of Patient Access Representatives in Hamilton, OH are: