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Patient access representative jobs in Harlingen, TX - 187 jobs

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  • Customer Service Representative - Harlingen, TX

    Advanced Call Center Technologies 4.1company rating

    Patient access representative job in Harlingen, TX

    Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities: Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance. Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds quickly and effectively to customer questions. Multi tasks to document while speaking with the consumer. Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients' specific quality standards. Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. Promotes positive interactions with others through effective communication with customers and team members. This includes real-time interaction with leaders for coaching and feedback, verbal engagement with customers, and collaboration with team members and escalation departments. These interactions may be face-to-face as required by business needs. Regular, predictable, and reliable attendance is critical to success in this role. Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Other duties as requested by management Competency: To perform the job successfully, an individual should demonstrate the following competencies: Data Entry Accuracy - Good attention to detail and basic computer skills Communication Skills - Clear communication with employees and customers Background Check - Must be able to successfully pass a criminal background check Education and/or Experience: High School Diploma or GED required Previous call center experience or assisting customers preferred Computer Skills: To perform this job successfully, an individual must have knowledge of: Good typing skills Ability to navigate multiple computer screens and applications ~CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
    $23k-29k yearly est. 6d ago
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  • REGISTRATION CLERK

    Cameron County 4.1company rating

    Patient access representative job in South Padre Island, TX

    Job Description REGISTRATION CLERK Salary: 107 - $29,926.00 minimum salary. Purpose of Classification Performs clerical work in support of assigned park, park programs or function. Duties include greeting park guests, making reservations for R.V. Guests, collecting monies, from Park Concessionaires, and other services rendered. Positions in this class perform routine data entry and identify needed corrective actions to resolve discrepancies; answer questions; and maintain documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Provides customer service to the general public; collects monies for general services, concession rental, daily conservation fees on a daily basis and verifies credit card transactions; summarizes details of transactions on individual ledgers; assesses cost and fees. Directs complaints to proper division manager; provides the public with information regarding the amenities of the parks, park hours, fees and park policies. Mails out informational brochures; collects monies for general services such as RV registration, Tent registration, monthly or annual concession rental. Enters guest's registration/reservation and cancellations into computer; answers telephone and supplies information and/or makes reservations as requested. Collects and secures deposits from park guests to reserve RV sites for following year in accordance with park reservation policies. Handles check outs for guests, and provides refunds; prepares reports of daily receipts/deposits and camp checks at the end of each shift. Updates daily camp check, and reads guests electric meters upon requests, sorts U.S. postage of park guests appropriately and expeditiously at administrational office during peak season. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned park functions and amenities; serves as liaison between supervisors, vendors, and other departments in regards to the park. Explains policies and procedures. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by one (1) year of experience performing clerical and/or support work in the field of public relations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed with exposure to adverse environmental conditions. This position is subject to a six (6) month probationary period prior to Civil Service eligibility. Must submit to a Civil Service Clerical Exam. Benefits: Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System and Paid Holidays. Cameron County has a mandatory direct deposit payroll program. AA/EEO/MFD EMPLOYER
    $29.9k yearly 3d ago
  • Nursing Scheduler

    Tri-County Healthcare 3.9company rating

    Patient access representative job in Harlingen, TX

    Job DescriptionJoin our amazing team of healthcare providers. We have been in business for over 10 years. As we expand, we are looking for a highly motivated individual to join our Nursing Department. The current opening is for a full-time Nursing Scheduler! Position Summary The Nursing Scheduler undertake and implement various staffing solutions such as scheduling, performance monitoring, and staffing report preparations with the supervision of Staffing Coordinator. They are also in charge of the orientation and placement of newly hired employees and ensuring the company's compliance with employment laws. Coordinating with the Director of nursing, nursing team, and patients in a fast-paced environment Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Maintains schedules for all patients and nurses The scheduling coordinator will be responsible for providing clear communication while building and maintaining relationships with employees and patients. This position will work closely with the Director of Nursing and Case Managers to ensure the long-term success of our patients Participate in on-call which will include taking all after hours and weekend calls from nurses and clients Assures that cases are filled within established time frames. Provides appropriate notification of schedule to employee, client, supervisor, and others as appropriate. Monitors overtime of employees. Responds to emergency calls and arranges schedule accordingly Assist and follow through with staffing needs as necessary. Personally fulfill in-home staffing needs as required or requested on an emergency need. The staffing clerk must assure that the required service visits are completed each day/week. Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) High School Diploma or GED 1-2 years experience in a Pediatric Home Health Setting Must be well organized and detailed- oriented Understanding of customer service principles Excellent interpersonal and communication skills Excellent problem-solving skills The ability to work in a fast-paced environment and work well under pressure The ability to build relationships with employees, clients, and other departments Proficient computer skills including Microsoft Office Ability to remain calm while working under pressure in a busy environment. Ability to work within the time frame of standard policies and procedures. Ability to maintain confidentiality related to sensitive company and employee information. Excellent ability to multitask and prioritize in a busy, fast-growth environment Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team Below are a few benefits we offer: Health Insurance PAID TIME OFF Retirement Plan with Matching Dental Vision Competitive Compensation Teladoc Health Plan Direct Deposit Potential for Bonuses Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Monday-Friday Alternating On-call weekends Language: Spanish (Required) Work Location: One location We look forward to hearing from you. Please feel free to contact us at ************ or send your resume via email to *******************************.
    $33k-38k yearly est. Easy Apply 7d ago
  • Registrar Clerk

    Harlingen Consolidated Independent School District (Tx

    Patient access representative job in Harlingen, TX

    Secretarial/Clerical/Clerk Additional Information: Show/Hide PRIMARY PURPOSE: Assist in maintaining all student academic records. QUALIFICATIONS: Education/Certification High school diploma or GED Special Knowledge/Skills: Proficient skills in typing, word processing, and file maintenance. Effective communication and interpersonal skills Basic math skills Ability to operate computer Experience: One year of secretarial experience preferably in a public school environment. Pay Family: 003 Pay Grade: 02 Calendar: 187 Salary: $13.24 Minimum Hourly Rate
    $13.2 hourly 13d ago
  • Patient Service Representative

    Zoll Lifevest

    Patient access representative job in Weslaco, TX

    Job Description Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR rKhcKI4MUM
    $28k-35k yearly est. 30d ago
  • Healthcare Customer Service Representative

    Taskus 3.9company rating

    Patient access representative job in Brownsville, TX

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Healthcare Customer Service Representative do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: * Customer Support & Communication: Provide empathetic, first-class support to customers via phone and email. Manage inbound and outbound calls to service customers, respond to questions, and educate on programs like Medicare and Value-based Care networks. * Records Management & Compliance: Process, validate, and respond to inbound medical record requests from various requesters (clients, insurance, legal) while strictly adhering to federal/state regulations, including HIPAA, to safeguard all patient health information. * Insurance & Billing Tasks: Review patient insurance claims, utilize online portals to verify benefits, develop a holistic understanding of plan details, and accurately update billing system data (deductible, copay, coinsurance). * Administrative & Data Integrity: Manage multiple software applications, perform data entry, and accurately document correspondence and process requests to maintain up-to-date and accurate account information. Track metrics and provide detailed reporting on customer experience and resolution rates. Requirements for our Open Healthcare Roles: * Healthcare Support Experience * Phone/Email/Chat Experience * Customer Service Experience (1 year) * Call Center Experience (1 year) * Technical Support Experience * Health Insurance Verifications Experience (Highly Preferred) * Medical Billing or Coding ((Highly Preferred) * Medical Office * Data Entry * HIPAA * Internet Providers Not Accepted: T-Mobile, Verizon, MetroPCS or Boost Mobile, 5G internet, Mobile Wifi Qualifications/Skills: * Excellent Verbal and Written Communication * Adaptability to Ambiguity * Meticulousness * Technical Proficiency * Customer Focus * Teamwork * Adaptability * Attention to Detail * Process Improvement * Proficient Multitasking What's in it for you? * Competitive salary * Great benefits package * Professional growth opportunities with the chance to learn from many different functions * A fun and inclusive workplace How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $23k-33k yearly est. Auto-Apply 2d ago
  • Customer Service Representative Fueler/Washer

    Dev 4.2company rating

    Patient access representative job in Pharr, TX

    Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 4001 N Cage Blvd, Pharr, TX 78577 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 4001 North Cage Primary Location: US-TX-Pharr Employer: Penske Truck Leasing Co., L.P. Req ID: 2329931
    $23k-32k yearly est. 60d+ ago
  • Medical Billing and Collections Specialist

    911 Pain Management

    Patient access representative job in McAllen, TX

    One of South Texas most reputable Pain Management clinics is looking for a highly motivated Medical Billing and Collections Specialist to be part of our clinical team dedicated to providing a 5-star customer service under the highest safety standards to ensure an excellent patient experience and outcome. We want someone who is looking for a career with growth opportunities in an expanding medical group with practices in the most influential metro areas in Texas and other states. BENEFITS Salary estimated at $15-17 plus benefits; based on candidate's qualifications and experience. A performance bonus ranging from $.60 to $4 on top of the base hourly rate paid monthly. Plus, a $500 USD loyalty bonus after 6 months of employment. Comprehensive training program with written procedures expecting the candidate to be able to perform their roles and responsibilities at an acceptable capacity in two to four weeks. BASIC DUTIES AND RESPONSIBILITIES: Responsible for charge and payment input in our HER system. Coordinates and clarifies with our medical personnel on information that seems incomplete or is lacking for proper account/ claim adjudication. Responsible for correcting, adjusting, and processing charges and bills for all applicable codes. Assist in reconciling deposits and patient outstanding charges. Assist with billing and collections reviews and audits. Communicate daily via phone calls and written communications with outstanding accounts offices to verify status of payments. Answer/respond to correspondence related to patient accounts and inquiries. Communicates effectively with Manager about improvement opportunities to achieve optimum performance. Participate in continuous education to remain current with codes in the Healthcare industry. Maintain HIPPA requirements related to patient confidentiality. Contribute to team effort to accomplish collections goals. REQUIREMENTS: Associates or bachelor's degree completed. Minimum of two years of experience in a medical office setting and fluent in utilizing an Electronic Medical Records system. Excellent communication skills; written, videocalls, and over the phone. Understanding of medical terminology and coding. Bilingual English and Spanish preferred. SCHEDULE: Monday to Friday 8am to 5pm Available for calls or texts on weekends or afterhours. Available to travel occasionally for trainings, conferences, and our satellite medical sites. If you meet the job requirements, we are excited to meet you and welcome you to apply for this great opportunity. Upon submission of your application please complete the following required survey: ***************************************************
    $29k-38k yearly est. 60d+ ago
  • Insurance Verification Clerk (IVC)

    Aptus Health Care

    Patient access representative job in McAllen, TX

    Job Description Aptus Health Care is looking for a detail-oriented Insurance Verification Clerk (IVC) to join our administrative team. In this role, you will be responsible for verifying patient insurance information, ensuring accurate and timely billing, and assisting with the coordination of insurance-related inquiries. You will work closely with healthcare providers and patient accounts to ensure that patients receive the coverage and benefits they need. Your expertise will contribute to the smooth operation of our billing processes and enhance patient satisfaction by reducing insurance-related issues. If you are organized, efficient, and dedicated to delivering high-quality support, we invite you to apply to be part of our team. Requirements Requirements: High school diploma or equivalent; an associate degree in healthcare administration or a related field is a plus Previous experience in insurance verification, medical billing, or a healthcare administrative role preferred but not required as training will be provided. Strong knowledge of insurance policies, procedures, and regulations Excellent attention to detail and analytical skills Proficient in using electronic health records (EHR) and billing software Strong communication skills, both verbal and written Ability to work independently and manage multiple tasks effectively Work Schedule: Full-time, Monday to Friday Work Setting: In-person
    $29k-34k yearly est. 22d ago
  • Medical Receptionist

    South Heart Clinic

    Patient access representative job in Brownsville, TX

    Job Description Duties and Responsibilities include but are not limited to: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR. Enters all of patient information into the medical billing system. Maintains appointment schedule and follows office scheduling policies. Communicates with patient and providers. Scheduling, canceling, and rescheduling patient appointments. Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages. Forwarding telephone calls appropriately and following up on return calls. Checking-in patients and properly documenting registration. Insurance verification and verification of patient's demographics. Collecting co-pays and cash from patients, getting authorization on credit cards. Entering charges, payments, and balancing the day in the computer. Maintains work area and lobby in neat and orderly manner. Attends meetings as required. Performs related work as required. Practice and adhere to HIPPA regulations. Powered by JazzHR qMP0R66AjY
    $27k-33k yearly est. 20d ago
  • Medical Receptionist

    Total Rehab/Total Rehab Kids

    Patient access representative job in Mission, TX

    Job DescriptionSalary: About the Role The Receptionist plays a crucial role in ensuring the efficient operation of our organization by managing and optimizing schedules for various departments. The ideal candidate will utilize scheduling software and tools to streamline processes and enhance communication across teams. By effectively managing time and resources, the Medical Receptionist will contribute to increased productivity and improved workflow. Ultimately, this role is vital in supporting the overall mission of the organization by facilitating seamless operations and collaboration. This is a full-time position (i.e., 40 hours per week) and requires availability between clinic hours of operation: 9:00AM-7:00PM, Monday-Friday, with a rotating shift schedule. Minimum Qualifications High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience in a scheduling or administrative role, demonstrating strong organizational skills. Bilingual Preferred Qualifications Experience with EMR scheduling applications. Familiarity with basic insurance principles. Responsibilities Manage and maintain the scheduling for multiple departments, ensuring all appointments and meetings are accurately recorded. Communicate with team members and external partners to confirm availability and coordinate schedules effectively. Utilize scheduling software to optimize appointment times and minimize conflicts, adjusting as necessary based on changing priorities. Monitor and evaluate scheduling processes, providing recommendations for improvements to enhance efficiency and effectiveness. Directing patients and visitors. Completing insurance verifications and/or authorizations Telephone duties Skills The required skills for this position include strong organizational abilities, which are essential for managing multiple schedules and prioritizing tasks effectively. Excellent communication and customer service skills, ability to multitask, and work in a fast-paced environment are necessary. Attention to detail is critical, as the Scheduling Coordinator must accurately record and adjust schedules to avoid conflicts. Proficiency in scheduling software will be utilized daily to streamline processes and enhance productivity.
    $27k-33k yearly est. 23d ago
  • Now Hiring Front Desk Coordinator!

    Labor One Staffing

    Patient access representative job in Edinburg, TX

    Are you passionate about patient care and excellent service? Health & Wellness clinic in Edinburg, TX is seeking a Front Desk Coordinator! Job Title: Front Desk Coordinator Responsibilities: Meet and greet incoming patients. Schedule and reschedule appointments as needed. Answer main office phone calls and direct accordingly. Restocking office supplies and coffee bar supplies. Supply and product tracking, inventory, and ordering. Light clerical work and job duties deemed necessary and appropriate. Compensation and Benefits: Wage: $13/hour Health benefits available after 6 months of full-time employment. Accrual of Paid Time Off (PTO).
    $13 hourly 60d+ ago
  • Nursing Scheduler

    Tri-County Healthcare 3.9company rating

    Patient access representative job in Harlingen, TX

    Responsive recruiter Join our amazing team of healthcare providers. We have been in business for over 10 years. As we expand, we are looking for a highly motivated individual to join our Nursing Department. The current opening is for a full-time Nursing Scheduler! Position Summary The Nursing Scheduler undertake and implement various staffing solutions such as scheduling, performance monitoring, and staffing report preparations with the supervision of Staffing Coordinator. They are also in charge of the orientation and placement of newly hired employees and ensuring the company's compliance with employment laws. Coordinating with the Director of nursing, nursing team, and patients in a fast-paced environment Essential Duties and Responsibilities The essential functions include, but are not limited to the following: ● Maintains schedules for all patients and nurses ● The scheduling coordinator will be responsible for providing clear communication while building and maintaining relationships with employees and patients. ● This position will work closely with the Director of Nursing and Case Managers to ensure the long-term success of our patients ● Participate in on-call which will include taking all after hours and weekend calls from nurses and clients ● Assures that cases are filled within established time frames. ● Provides appropriate notification of schedule to employee, client, supervisor, and others as appropriate. ● Monitors overtime of employees. ● Responds to emergency calls and arranges schedule accordingly ● Assist and follow through with staffing needs as necessary. ● Personally fulfill in-home staffing needs as required or requested on an emergency need. ● The staffing clerk must assure that the required service visits are completed each day/week. ● Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) ● High School Diploma or GED ● 1-2 years' experience in a Pediatric Home Health Setting ● Must be well organized and detailed- oriented ● Understanding of customer service principles ● Excellent interpersonal and communication skills ● Excellent problem-solving skills ● The ability to work in a fast-paced environment and work well under pressure ● The ability to build relationships with employees, clients, and other departments ● Proficient computer skills including Microsoft Office ● Ability to remain calm while working under pressure in a busy environment. ● Ability to work within the time frame of standard policies and procedures. ● Ability to maintain confidentiality related to sensitive company and employee information. ● Excellent ability to multitask and prioritize in a busy, fast-growth environment ● Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team Below are a few benefits we offer: • Health Insurance • PAID TIME OFF • Retirement Plan with Matching • Dental • Vision • Competitive Compensation • Teladoc Health Plan • Direct Deposit • Potential for Bonuses Job Type: Full-time Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Retirement plan • Vision insurance Schedule: 8 hour shift Monday-Friday Alternating On-call weekends Language: • Spanish (Required) Work Location: One location We look forward to hearing from you. Please feel free to contact us at ************ or send your resume via email to *******************************. Compensation: $10.00 - $14.00 per hour The mission of Tri-County Healthcare is to participate as an active part of the community, in providing and continuously improving the home health care needs of the patient by delivering value driven, high quality compassionate care using a family centered approach.
    $10-14 hourly Auto-Apply 60d+ ago
  • SEASONAL REGISTRATION CLERK

    Cameron County 4.1company rating

    Patient access representative job in South Padre Island, TX

    Job Description SEASONAL REGISTRATION CLERK Hourly: $11.00 Purpose of Classification Performs clerical work in support of assigned park, park programs or function. Duties include greeting park guests, making reservations for R.V. Guests, collecting monies, from Park Concessionaires, and other services rendered. Positions in this class perform routine data entry and identify needed corrective actions to resolve discrepancies; answer questions; and maintain documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Provides customer service to the general public; collects monies for general services, concession rental, daily conservation fees on a daily basis and verifies credit card transactions; summarizes details of transactions on individual ledgers; assesses cost and fees. Directs complaints to proper division manager; provides the public with information regarding the amenities of the parks, park hours, fees and park policies. Mails out informational brochures; collects monies for general services such as RV registration, Tent registration, monthly or annual concession rental. Enters guest's registration/reservation and cancellations into computer; answers telephone and supplies information and/or makes reservations as requested. Collects and secures deposits from park guests to reserve RV sites for following year in accordance with park reservation policies. Handles check outs for guests, and provides refunds; prepares reports of daily receipts/deposits and camp checks at the end of each shift. Updates daily camp check, and reads guests electric meters upon requests, sorts U.S. postage of park guests appropriately and expeditiously at administrational office during peak season. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned park functions and amenities; serves as liaison between supervisors, vendors, and other departments in regards to the park. Explains policies and procedures. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by one (1) year of experience performing clerical and/or support work in the field of public relations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed with exposure to adverse environmental conditions. AA/EEO/MFD EMPLOYER
    $11 hourly 3d ago
  • Patient Service Representative

    Zoll Lifevest

    Patient access representative job in Weslaco, TX

    Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Taskus 3.9company rating

    Patient access representative job in Brownsville, TX

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one Ridiculously Good idea-create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. If that's something you want to be a part of, apply today! What does a Customer Service Representative really do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: * Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; * Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; * Navigate internal and external documentation and resources to provide world-class service; * Identify and escalate priority or unresolved issues to appropriate internal teams; * Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; * Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues; * Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; * Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; * Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; * Participate in all mandated internal and external training and/or seminars; and * Get to know, understand, and comply with TaskUs' policies and procedures. Technical skills and qualifications: * Computer literate and proficient in the use of Windows OS, Apple OS, Microsoft Office, and Google applications * Familiar with customer support software, including Zendesk, Slack, and internal troubleshooting tools to resolve issues * Fluent in the English language, as well as reading and writing in English * Must be at least a high school graduate * Must meet minimum typing requirement of 25 wpm Soft skills: * Problem-solving and critical-thinking skills * Great communication skills, written and oral * Must be adaptable and flexible, demonstrating abilities to work with process and information changes * Empathic toward customers and can maintain a customer-centric approach * Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments * Open to feedback, eager to learn, and can show improvement Personality traits required: * Resilient, calm, and professional when dealing with challenging situations * Adaptable to a dynamically changing business * Trustworthy and reliable with a high level of integrity * Resourceful, high attention to detail, and the ability to multitask What's in it for you? * Competitive salary * Great benefits package * Professional growth opportunities with the chance to learn from many different functions * A fun and inclusive workplace How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $23k-33k yearly est. Auto-Apply 2d ago
  • Insurance Verification Clerk (IVC)

    Aptus Health Care

    Patient access representative job in Edinburg, TX

    Aptus Health Care is looking for a detail-oriented Insurance Verification Clerk (IVC) to join our administrative team. In this role, you will be responsible for verifying patient insurance information, ensuring accurate and timely billing, and assisting with the coordination of insurance-related inquiries. You will work closely with healthcare providers and patient accounts to ensure that patients receive the coverage and benefits they need. Your expertise will contribute to the smooth operation of our billing processes and enhance patient satisfaction by reducing insurance-related issues. If you are organized, efficient, and dedicated to delivering high-quality support, we invite you to apply to be part of our team. Requirements Requirements: High school diploma or equivalent; an associate degree in healthcare administration or a related field is a plus Previous experience in insurance verification, medical billing, or a healthcare administrative role preferred but not required as training will be provided. Strong knowledge of insurance policies, procedures, and regulations Excellent attention to detail and analytical skills Proficient in using electronic health records (EHR) and billing software Strong communication skills, both verbal and written Ability to work independently and manage multiple tasks effectively Work Schedule: Full-time, Monday to Friday Work Setting: In-person
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Patient Intake Coordinator - Medical Office Specialist

    911 Pain Management

    Patient access representative job in McAllen, TX

    South Texas' most reputable pain management clinic is looking for a key player in making our patients feel welcome and confident about their treatments. The ideal candidate is someone who takes pride in providing the best possible patient experience. As the first point of contact, our Patient Intake Coordinators - Medical Office Specialists play a pivotal role in shaping our patients' experience. You will be responsible for greeting patients with warmth and professionalism, managing phone communications, scheduling appointments, and providing vital information about our services. KEY RESPONSIBILITIES: Warmly greeting patients and visitors, in person and over the phone. Scheduling and confirming appointments using our electronic health record system. Handling patient inquiries and providing information about our services and procedures. Managing patient records and ensuring confidentiality and accuracy. Assisting with billing and insurance verification. Facilitating a smooth flow of communication between patients and healthcare professionals. REQUIREMENTS: Bilingual: English and Spanish. High school diploma; Associate degree or above preferred. 7+ Experience working in clinical or surgical office setting Fluent communication skills: in-person, written, and by phone. Strong people and building relationships skills. Experience with high volume of patients. Advanced with EMR/EHR, Microsoft Office, Google Docs. Attention to details - data entry speed and accuracy a must. Be able to type at least 60 words per minute. WHAT WE OFFER: A highly competitive base salary. Attractive performance bonuses. The opportunity to be at the forefront of transforming patient communication in healthcare. A dynamic work environment where your contributions have a direct impact on our growth and patient satisfaction. If you are looking to be appreciated for your efforts, in a teamwork environment, we are excited to meet you and welcome you to apply for this great opportunity. All applicants MUST complete the following survey with their application: **************************************************** Applications without the completed survey will not be considered.
    $25k-33k yearly est. 60d+ ago
  • Seasonal Registration Clerk

    Cameron County 4.1company rating

    Patient access representative job in South Padre Island, TX

    Hourly: $11.00 Purpose of Classification Performs clerical work in support of assigned park, park programs or function. Duties include greeting park guests, making reservations for R.V. Guests, collecting monies, from Park Concessionaires, and other services rendered. Positions in this class perform routine data entry and identify needed corrective actions to resolve discrepancies; answer questions; and maintain documents and records. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Provides customer service to the general public; collects monies for general services, concession rental, daily conservation fees on a daily basis and verifies credit card transactions; summarizes details of transactions on individual ledgers; assesses cost and fees. Directs complaints to proper division manager; provides the public with information regarding the amenities of the parks, park hours, fees and park policies. Mails out informational brochures; collects monies for general services such as RV registration, Tent registration, monthly or annual concession rental. Enters guest's registration/reservation and cancellations into computer; answers telephone and supplies information and/or makes reservations as requested. Collects and secures deposits from park guests to reserve RV sites for following year in accordance with park reservation policies. Handles check outs for guests, and provides refunds; prepares reports of daily receipts/deposits and camp checks at the end of each shift. Updates daily camp check, and reads guests electric meters upon requests, sorts U.S. postage of park guests appropriately and expeditiously at administrational office during peak season. Provides assistance and information to employees, managers, vendors, citizens, local businesses, and/or and other interested parties regarding assigned park functions and amenities; serves as liaison between supervisors, vendors, and other departments in regards to the park. Explains policies and procedures. Additional Functions Performs other related duties as required. Minimum Qualifications High School Diploma or GED; supplemented by one (1) year of experience performing clerical and/or support work in the field of public relations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. ADA Compliance Physical Ability: Tasks require the ability to exert medium physical effort in medium work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of medium weight (20-50 pounds). Tasks may involve extended periods of time climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed with exposure to adverse environmental conditions. AA/EEO/MFD EMPLOYER
    $11 hourly 3d ago
  • Insurance Verification Clerk (IVC)

    Aptus Health Care

    Patient access representative job in Edinburg, TX

    Job Description Aptus Health Care is looking for a detail-oriented Insurance Verification Clerk (IVC) to join our administrative team. In this role, you will be responsible for verifying patient insurance information, ensuring accurate and timely billing, and assisting with the coordination of insurance-related inquiries. You will work closely with healthcare providers and patient accounts to ensure that patients receive the coverage and benefits they need. Your expertise will contribute to the smooth operation of our billing processes and enhance patient satisfaction by reducing insurance-related issues. If you are organized, efficient, and dedicated to delivering high-quality support, we invite you to apply to be part of our team. Requirements Requirements: High school diploma or equivalent; an associate degree in healthcare administration or a related field is a plus Previous experience in insurance verification, medical billing, or a healthcare administrative role preferred but not required as training will be provided. Strong knowledge of insurance policies, procedures, and regulations Excellent attention to detail and analytical skills Proficient in using electronic health records (EHR) and billing software Strong communication skills, both verbal and written Ability to work independently and manage multiple tasks effectively Work Schedule: Full-time, Monday to Friday Work Setting: In-person
    $29k-34k yearly est. 17d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Harlingen, TX?

The average patient access representative in Harlingen, TX earns between $24,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Harlingen, TX

$31,000
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