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Patient access representative jobs in Manassas, VA

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  • Earned Value Management Scheduler

    Gridiron It

    Patient access representative job in Chantilly, VA

    The Earned Value Management (EVM) scheduler is a critical role responsible for developing, maintaining, and analyzing the Integrated Master Schedule (IMS) to ensure the project is on track with its objectives, milestones, and baseline requirements. The scheduler works closely with program manager, control account mangers (CAMs), and cost analysts, ensuring that the project schedule is realistic, and compliant with industry standards, such as EIA-748. The ideal candidate will possess a strong blend of technical, analytical, and leadership skills, with a proven ability to support the planning, execution, and monitoring of complex programs. Responsibilities Develop, maintain, and analyze the Integrated Master Schedule (IMS) in compliance with EIA-748 Earned Value Management System (EVMS) guidelines. Collaborate with CAMs and other team members to define detailed work packages, logic, and resource requirements. Perform comprehensive schedule analysis, including critical path analysis, to identify and mitigate schedule risks. Conduct Schedule Risk Assessments (SRAs) to ensure the IMS is realistic and achievable. Execute DCMA 14-Point Health Checks and EV Compliance Metrics to ensure schedule quality. Support all program review meetings, including Integrated Baseline Reviews (IBRs), as the scheduling subject matter expert. Generate and present schedule metrics and status reports, including Schedule Performance Index (SPI), Schedule Variance (SV), and Estimate at Completion (EAC). Support the monthly EVM business rhythm by collecting and incorporating schedule updates and forecasts. Prepare and deliver schedule data for contract deliverables, such as the Integrated Program Management Data and Analysis Report (IPMDAR). Qualifications Bachelor's degree in business, or business-related field Active TS/SCI clearance; willingness to obtain a polygraph Experience with Agile methodology and tools such as JIRA. 5+ years of experience with industry-standard scheduling software Microsoft Project or Primavera. 5+ years of experience in project planning and scheduling programs with EIA-748 EVMS requirements. Experience with government or defense contracts requiring EVMS reporting. Experience performing detailed schedule analysis, variance reporting, and critical path analysis. Additional Qualifications Project Management Professional (PMP), PMI Scheduling Professional (PMI-SP), or an EVM Certification Experience with EVM software tools (e.g., Deltek Cobra) Ability to work independently and collaboratively in a fast-paced, complex environment. Possession of strong analytical, problem-solving, and communication skills. Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required. Compensation and Benefits Salary Range: $110,000 - $240,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.) Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs. Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.
    $42k-81k yearly est. 5d ago
  • Unit Care Coordinator (Registered Nurse/RN)

    Life Care Center of Kona 4.6company rating

    Patient access representative job in Washington, DC

    The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Nursing diploma (associate's or bachelor's degree in nursing) Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer
    $47k-76k yearly est. 3d ago
  • Patient Assess Standards Coord

    Altru Rehabilitation Hospital 4.6company rating

    Patient access representative job in Washington, DC

    Patient Assessment Standards Coordinator Career Opportunity Join a Team That Puts Your Passion for Detail First Are you searching for a fulfilling career as a Patient Assessment Standards Coordinator? Look no further; join our team for a journey where your work is a meaningful contribution to patient well-being. As a Patient Assessment Standards Coordinator, you are vital to ensuring the highest standards of patient care, as your role involves ensuring patient assessments are compliant with established standards. This is more than a profession; it's a career close to home and heart, where your dedication significantly impacts the lives of those in our care. If you're passionate about promoting excellence in patient assessments, join our dedicated team. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one , you will have access to: · Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. · Generous paid time off that accrues over time. · Opportunities for tuition reimbursement and continuous education. · Company-matching 401(k) and employee stock purchase plans. · Flexible spending and health savings accounts. · A vibrant community of individuals passionate about the work they do! Be the Patient Assessment Standard Coordinator you always wanted to be · Assure accurate data extraction from clinical documentation. · Coordinate timely submission of data for Medicare patients. · Educate and support staff on proper and accurate documentation. · Act as the primary resource for problem-solving regarding Quality Indicator coding and IRF-PAI completion. · Work to improve process of QI coding and all other data collection specific to IRF- PAI. · Ensure IRF-PAI data is entered and transmitted accurately. · Ensure IRF-PAI data is transmitted to CMS/UDS within time frames specified for admission/discharge. · Review, interpret and collect data on each patient in preparation for completion of the IRF- PAI. · Collaborate with team on identification of potential comorbidities or accurate CMG/RIC categories. · Ensure all discharged patient records contain the required elements. · Complete chart audit to allow for timely UDS export and CMS transmission. Qualifications License or Certification: Licensed or certified clinician in healthcare (RN, LPN, PT, PTA, OT, COTA, SLP, Recreational Therapist, Respiratory Therapist, case manager/social worker) QI Credentialed Obtain UDS IRF PPS Certification after 2 years in the PASC role and before the 3rd-year anniversary. Minimum Qualifications: Ability to perform assessments. 1 year of healthcare experience. Attend all EHC IRF-PAI trainings. Preferred: Experience in rehab or post-acute care, proficient teaching, and communication skills Effective oral and written communication skills Strong organizational and critical thinking abilities Detail-oriented and capable of meeting deadlines independently Commitment to maintaining high-quality standards in patient assessments. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
    $36k-40k yearly est. 4d ago
  • Customer Service Representative

    Homeservices Property Management 3.6company rating

    Patient access representative job in Fredericksburg, VA

    Customer Experience Team Member At HomeServices Property Management we provide excellent customer service with our one call resolution model. Reporting to the Director of Customer Experience, this role supports the organization by providing support to our agents, landlords, tenants and vendors. Duties include responding to inquiries regarding owner statements, tenant ledgers, property account history and expenses. In addition, the Customer Experience Team Member is responsible for handling maintenance requests by reviewing, assessing and dispatching vendors as needed. A high level of customer engagement, advanced communication skills and the ability to deliver excellent customer service is a requirement as well as prioritizing tasks and responsibilities. Team members are part of a regional operations team and handle requests by phone, email and text and are responsible for thoroughly documenting and communicating all requests with landlords, tenants, vendors and property management staff. ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Team Member needs to demonstrate the following: Collaborate with other departments, such as accounting and field staff, to ensure smooth coordination and resolution of customer inquiries Handle client inquiries professionally and ensure outstanding customer service is provided Resolve tenant and landlord problems by identifying the customer's needs, determining the cause, determining and explaining the best solution, expediting the correction or adjustment, and following up to ensure resolution Understand how to interpret landlord, tenant, and vendor financial statements Prioritize and monitor all work order requests received and communicate with landlords, tenants, vendors and property management staff Stay up to date with industry trends and guidelines in the property management sector, and share this knowledge with the HSPM staff to stay ahead of the curve Develop and maintain excellent relationships with prospective and existing clients Successfully navigate through extremely sophisticated operational issues Effectively manage high volume of incoming calls in a call center environment following communications guidelines, policies and property management processes Contribute to team effort by accomplishing related and individual results Process incoming property management field office mail, utility bills, HOA and condo association management documents, real estate tax bills, insurance bills, renewals and cancellations Performance Expectations Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers, and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma, some college or equivalent experience Proven customer support call center experience Ability to effectively resolve conflicts Proficient computer skills in Microsoft Office, including Outlook, Excel, Word, and PowerPoint Knowledge of AppFolio preferred Ability to multi-task and possess time management skills with a focus on deadlines are a must Excellent interpersonal, customer service, written and verbal communication skills Flexible to work shifts between 8:00am and 6:00pm, and weekends as needed or necessary Maintain regular and punctual attendance Knowledge of contracting, property maintenance, handyman or specific trades terminology preferred We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer
    $24k-30k yearly est. 1d ago
  • Construction Management Representative

    Project Solutions 4.6company rating

    Patient access representative job in Washington, DC

    Salary Range: $80,000-$95,000 DOE Period of Performance: 9 months; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project to support fire suppression and alarm system installation at the USPP Aviation Building in Anacostia Park, Washington, DC. The work includes sprinkler systems for two aircraft hangars, new water distribution line tied to the local main, installation of an oil/water separator, and a new fire alarm system meeting NPS and NFPA standards. Scope also addresses facility-wide fire code compliance updates. Project will be completed in one phase. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Understand and document inspections with pictures and reports during and post construction as well as mock-up inspections. Monitor Construction Contractor compliance with Accident Prevention Plans (APP), Asbestos hazard Abatement Plan (AHAP), and applicable safety requirements. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field preferred . Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management. Direct experience with fire protection, alarm systems, or other mechanical/electrical upgrades in operational or occupied facilities preferred . Familiarity with water distribution, piping systems, and oil/water separator installation preferred . Proven knowledge of applicable NFPA, NPS, and building code standards. Strong communication and reporting skills, with a track record of timely c oordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives preferred Experience working on federally funded projects or within historic and environmentally sensitive sites strongly preferred Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit. Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions. Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms. Ability to interpret construction schedules and accurately assess and document project progress. Capable of reviewing and evaluating payment requests against completed work and contractual milestones. Relevant experience on projects involving similar scope of work. OSHA 30 construction safety training preferred . Written and verbal communication, problem-solving, and conflict resolution skills Strong computer and technology literacy to utilize PCs and mobile devices. Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized. Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects. Ability to walk or climb on a daily basis to observe contract performance. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets
    $80k-95k yearly Auto-Apply 40d ago
  • Registrar (Immediate Opening)

    Dc Scholars Public Charter School 4.1company rating

    Patient access representative job in Washington, DC

    About DC Scholars: DC Scholars Public Charter School was founded in 2012 and serves approximately 500 students in Preschool - 8th grade. DC Scholars develops life-long scholars who have the academic knowledge and skills, individual passions, and community-mindedness necessary to succeed in and contribute to an ever changing world. We have cultivated a mission-oriented and collaborative team. Our staff is enthusiastic about constantly setting and reaching a high bar for students. Position Summary The Registrar is the data and student information and recruitment expert at the school. As such, you will be responsible for recruiting families to DC Scholars, maintaining impeccable student information data and record-keeping, assisting with seamless school operations, and supporting excellent teaching and learning by providing data to inform decisions. In this role you will work closely with the school operations team to ensure the school's student information is accurate, compliant, and actionable. Additionally, you will be responsible for managing the student recruitment and registration process and maintaining complete student records. The Registrar will be a part of the Operations Team and will report to the Associate Director of Operations. Key Responsibilities Student Recruitment Design and execute the annual student recruitment and enrollment plan to achieve 100% enrollment by Day 1. Coordinate participation in citywide events (MySchoolDC fair, EdFest, community events) and host school-based recruitment events. Create and distribute family-facing communications, including letters, flyers, website updates, and social media posts. Manage accepted/waitlists, enrollment packets, and online registration processes. Design and implement family enrollment incentives to maximize yield. Plans for and executes school events for current and prospective families For events, prepare marketing materials for recruitment; coordinate staff, volunteers, and materials Lottery & Enrollment Plans and oversees execution of the annual scholar and family enrollment plan Manages the collection of student interest forms and tracking of initial enrollment and re-enrollment data Manages accepted and waiting lists Manages the distribution and collection of enrollment packets and/or online enrollment procedures for families of admitted students Support with student enrollment oversight, including updating student records, to ensure 100% on the OSSE Enrollment Audit Prepares withdrawal forms for transferring students and processes student withdrawals Manages and creates all enrollment and new student family communications (e.g. bulletins for newly enrolled students with calendar and uniform information, Dean's Lists reminders to current families, etc.) Student Information & Data Maintain accurate student records in PowerSchool and MySchoolDC portals. Manage parent portal access and support families with registration. Maintains student cumulative records in accordance with federal and school-based policies, as well as audit guidelines Ensures confidentiality and security of office space, files, and all information pertaining to students, parents, staff, and community Ensure all records comply with federal, OSSE, and PCSB audit requirements. Student Data Integrity & Reporting Conduct regular self-audits to ensure data accuracy, achieving zero audit findings. Prepare all required demographic, enrollment, and compliance reporting for OSSE, PCSB, and internal stakeholders. Support data requests for grant reporting, research, and school planning. Complete annual reporting of student demographic and enrollment data Participate in audits to ensure 100% accuracy of student data Support with student information-specific data requests relating to compliance and reporting requirements internal stakeholders, grant reports, research requests, etc. Office Operations Welcome and assist all visitors and members of the DC Scholars community who call or come to the front desk for support Set the tone for the school's warm and professional culture Coordinate and communicate with families, scholars, staff, partners (i.e. school nurse, contractors, security, etc.), and visitors as needed Supports with organizing, securing, and maintaining a pristine office space and environment Ongoing front desk duties as needed Background and Experience Bachelor's degree preferred At least two years of work experience in a similar, school-based role Experience developing strong project plans with acute attention to the smallest details to ensure smooth, predictable, and effective outcomes Demonstrated ability to plan and monitor school data Fiercely organized and execution-oriented; comfortable managing many moving parts and consistently delivering on time Exemplary communication skills (written and oral) and the ability to communicate with a wide range of clients and constituents, including scholars, parents, vendors, staff, board members, and donors Ability to maintain professionalism, confidentiality, and discretion on a variety of sensitive topics Must be highly collaborative and believe strongly in the important role of synergistic relationships in solving complex problems Ability to relentlessly pursue goals, and work through obstacles. A high degree of initiative in resolving problems and implementing solutions in a fast-paced environment Mindset Passion for educational equity and a commitment to the mission and vision of DC Scholars Strong alignment with DC Scholars' Core Values: High Bar, Passion & Persistence, Hope, Humility & Growth, and Trust Collaborative leadership style High standards of excellence for self and for others Evidence of well-developed emotional intelligence and empathy The Rewards Opportunity to work in an exciting and enjoyable environment that fosters strong family relationships and community partnerships Targeted professional development focused on bolstering leadership capabilities Supportive and Caring Community Competitive salaries Highly Competitive Benefits Packages including: 403B Retirement Plan with matching contributions Medical/Dental/Vision Insurance EAP Employee Discount through Life Mart Salary Details The salary range for this role is $69,000 to $79,000 annually in alignment with the DC Scholars salary band and our compensation philosophy. Starting salaries for new hires will be determined based on a combination of the new hire's relevant experience and market demands.
    $69k-79k yearly Auto-Apply 60d+ ago
  • Coordinator of Patient Services

    HH Medstar Health Inc.

    Patient access representative job in Washington, DC

    About the Job Coordinates all the front-end functions and activities related to patient access in the ambulatory practice including but not limited to customer service patient registration on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and oversees scheduling and front desk staff in conjunction with the ambulatory practice leadership team. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. Primary Duties and Responsibilities Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management.Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements. May also coordinate scheduling surgical cases and procedures as appropriate.Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or ensures the performance of all master scheduling functions including development and maintenance of master schedules. Performs or ensures the performance of daily scheduling edits as necessitated by provider schedule changes.Coordinates the patient check-in and check-out process for practice including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely status of all appointments collections and review of all encounter forms daily deposits of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Ambulatory Practice Manager or designee on daily activity and process improvement initiatives.In conjunction with the Ambulatory Practice Manager or designee ensures accurate review follow up and completion of custom reports including past pending missing charge charge lag and rejection reports. Recommends and implements corrective actions as appropriate.Coordinates the referral pre-certification and authorization process for department including staff adherence to all Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Coordinates documentation of referrals and authorizations. Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and privacy guidelines and compliance issues.Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Monitors clinical facility needs and environment of care to ensure a clean safe environment for patients. Ensures work spaces are neat clean and free of debris at all times. Maintains competency in all electronic systems required for job functions. Reports computer malfunctions software issues and/or problems to the Help Desk or appropriate staff.Maintains current knowledge of technical and business developments and communicates relevant information to the work group. Minimal Qualifications Education * Associate's degree required * Relevant MedStar Washington Hospital experience (minimum of three years) may be substituted for degree. Experience * 3-4 years of progressively more responsible job related experience required Licenses and Certifications * Successful completion of the IDX Master Scheduler training within 180 Days required This position has a hiring range of USD $49,192.00 - USD $87,422.00 /Yr.
    $49.2k-87.4k yearly 27d ago
  • Patient Access Specialist

    Artech Information System 4.8company rating

    Patient access representative job in Gaithersburg, MD

    Company: Artech Information Systems LLC Patient Access Specialist Duration: 1 Years Contract All cases including complex reimbursement issues, Providing education and information relating to the utilization of available resources to support appropriate patient access to therapies. Working patient cases that come through the Access 360 program. This role will focus on identification of access issues and excellent and responsive support providing information and resources to address reimbursement access barriers and maintaining strong internal and external communications. Key Roles/ Responsibilities: Manage day to day activities of health care provider support request and deliverables Perform intake of cases and capture all relevant information in the Access 360 Case Management system Ensure all support requested is captured within the Case Management system Ensure timely processing and resolution of cases Escalate cases appropriately to the Patient Access Associate team Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions with Access 360 PAA staff Serve as a single point of contact for Health Care Providers and patients and use regional reimbursement, distribution and payer policy expertise to provide solutions for complex patient access situations, working closely with the PAA team to appropriately escalate/resolve issues Educate offices on Access 360 programs and referral process to ensure timely case processing Qualifications/ Requirements Minimum Requirements: Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 2 years of healthcare/healthcare reimbursement experience ; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private and public payer reimbursement policies and procedures, regulatory and administrative rules Coordination of patient access experience Expert knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals Experience with HIPAA policy, patient access data and analytics Business travel, by air or car, is required for regular internal and external business meetings Ability to work specific shift hours Preferred: Bachelor's degree, RN, BSN, or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines Minimum 3 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private public payer reimbursement policies and procedures, regulatory and administrative rules Relevant biologics healthcare/ insurance experience Billing/ Coding background in buy and bill and Specialty Pharmacy markets Expected Competencies: Ability to drive projects and cases to completion, be self ‐ directed, have excellent verbal and written communication skills Analytical thinking, problem solving and decision making Excellent customer service Effective organizational management Proficient competency using Word, Excel and PowerPoint Ability to multitask and manage multiple parallel projects Business acumen; knowledgeable in current and possible future policies, practices, trends, technology and information affecting Access Services programs Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-37k yearly est. 8h ago
  • Scheduling Specialist / Scheduling clerk job - Washington DC

    Furniture Assembly Experts

    Patient access representative job in Washington, DC

    Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.
    $46k-78k yearly est. 8h ago
  • UAT Patient Access Assoc 1 - Ex Emp

    Inova Health System 4.5company rating

    Patient access representative job in Alexandria, VA

    The Patient Access Associate 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer authorizations and referral requirements as required. Job Responsibilities Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions. Selects an appropriate method of communication for audiences and adjusts communication style when needed. Explains insurance benefits and patient liability by using appropriate communication methods/styles. Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis. Coordinates with other departments to assist or transport patients/visitors requiring special attention/support; Interviews patients to secure and document required medical, financial, demographic and insurance information. Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants. Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary. Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. May perform additional duties as required. Additional Requirements Certification - N/ALicensure - N/AExperience - 1 year of customer service or 1 year of experience in a medical setting. Or Associates degree in lieu of experience.Education - High School diploma or equivalent.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Patient Registration Clerk

    Unity Health Care 4.5company rating

    Patient access representative job in Washington, DC

    JOB TITLE: Patient Registration Clerk FLSA : Non-Exempt REPORTS TO: Health Center Director INTRODUCTION Under the supervision of the Health Center Director, the Patient Registration Clerk performs patient registration, schedules appointments, instructs and assists clients with regard to completing paperwork and clinic procedures, answers and directs all phone calls, maintains a professional and confidential working environment. The Patient Registration Clerk assists trained staff where needed and use of initiative, sound judgment and communication skills to enable efficient and effective use of the clinic and its resources. MAJOR DUTIES/ESSENTIAL FUNCTIONS Controls the flow of patients in and out of the clinic. Performs necessary registration functions to include insurance verifications, updating demographic information, and emergency contact information. Serves as both a receptionist and liaison between patients, teammates, and staff. Reviews all client related forms for accuracy and completeness of information, assisting the client where necessary. Maintains a clean, organized, and safe working environment. Maintains files and/or client database. Schedules appointments, records information, and effectively communicates appointment schedule to client. Measures key metrics important for advanced access. Performs other duties as assigned. MINIMUM QUALIFICATIONS High school diploma or equivalent. One year of experience in an office setting, preferably a medical office setting. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong customer service background. Knowledge of medical terminology and insurances. Basic knowledge of health insurance plans such as Medicare and Medicaid preferred. Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred. Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs. Basic working knowledge of computers. Typing 40 WPM preferred. PHYSICAL EFFORT AND WORK ENVIRONMENT Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another. Must have visual acuity and the ability to sustain long periods of computer usage. May sit for prolonged periods of time at a desk, or may use the telephone for long periods of time. The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time. Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated. Must be able to effectively manage difficult situations, staff, and customers. Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable. DISTINGUISHING CHARACTERISTICS Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.
    $31k-35k yearly est. Auto-Apply 24d ago
  • Patient Service Coordinator

    Medstar Research Institute

    Patient access representative job in Washington, DC

    About the Job Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record.Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience.Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner.Participates in meetings and on committees as needed or assigned.Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and * Working knowledge of IDX/GE centricity business preferred Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers. This position has a hiring range of USD $18.70 - USD $32.72 /Hr. General Summary of Position Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments.Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely.Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record.Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system.Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures.Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services.Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleagues medical providers and others to communicate essential information and to ensure a high level of patient experience.Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner.Participates in meetings and on committees as needed or assigned.Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards.Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * Less than 1 year 6 months - 1 year experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required and * Working knowledge of IDX/GE centricity business preferred Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation MedStar Ambulatory and Urgent Care locations: (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.
    $18.7-32.7 hourly 31d ago
  • Radiology Scheduling/Registration Clerk

    VHC Health 4.4company rating

    Patient access representative job in Alexandria, VA

    Job Description Qualifications Purpose & Scope: Working as a member of a call center team, employee schedules, pre-registers, reschedules, and cancels patients for Outpatient Radiology procedures. Will also act as a liaison in communicating with Insurance Verification and Front Desk departments to ensure patient financial security. Education: High school diploma or equivalent is preferred. Experience: Under a year of experience in the healthcare field is preferred. Certification/Licensure: None.
    $25k-33k yearly est. 11d ago
  • Patient Scheduling Representative

    One GI

    Patient access representative job in Warrenton, VA

    Job Details VA 170W Shirley Avenue #205 0VQ53 - Warrenton, VA High School None Admin - ClericalDescription Do you want to work for a company that values respect, integrity, accountability, and leadership? Are you interested in being a part of one of the nation's leading providers of Gastroenterology care? If so, join us at Gastroenterology Associates, PC and become part of the One GI , family ! Gastroenterology Associates, PC is seeking a Patient Scheduling Representative to join our team in our Warrenton location at 170 W Shirley Ave to help drive patient success in our community. We are searching for a passionate Full Time, Patient Scheduling Representative that will work Monday through Friday from 7:30am - 4:00pm. No nights or weekends! Must have previous experience working in a medical office setting and knowledge of medical terminology is a BONUS! Who we are! Gastroenterology Associates, PC is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time. We are powered by One GI , a true collaboration of the very best clinical and business minds - which enables us to focus on what's truly important - our patients. And you contribution will be integral! Our commitment to diversity & inclusion: **At One GI , we value and actively promote diversity in the workforce at all levels. We strive to celebrate culture and other differences and consider them strengths of our organization. What you will do: Update referral, demographic, and insurance information in the practice management database. Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system. Make decisions regarding safe procedure preparation and scheduling based on physician preferences. Provide patients with the appropriate forms, literature, and instruction. Monitor wait list and reports for follow up appointments after clinic and endo. What you bring: High School Diploma or equivalent required. Previous medical office experience, medical terminology coursework preferred. Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role. In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills. The generous benefits we offer! Excellent paid time off for a healthy work/life balance. We want to help you with your retirement, with our generous 401k plan. We will match 100% of the first 3% that you contribute, and 50% of the next 2% of your eligible contributions. Looking to further your education, we want to help! We offer education reimbursement, up to $10,000 per year (depending on employment status). Internal growth opportunities. We want to aide in your training and development. Competitive health and supplemental benefits; with fsa and hsa options. After you obtain employment, if you know someone that would also bring value to our company, refer them to One GI and get a $500 referral bonus! Qualifications
    $26k-32k yearly est. 59d ago
  • Bilingual Patient Representative

    Excelsia Injury Care

    Patient access representative job in Silver Spring, MD

    About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program What You'll Do Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Who You Are High school diploma or GED equivalent. 6 months+ of medical experience in an administrative physician office setting. Must have reliable transportation Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities. Basic telephone and computer skills. Tact and skill in patient management. Excellent communication and organizational skills. Basic understanding of medical office procedures. Ability to effectively interact with doctors, patients and co-workers. Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration). Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Compensation: $18 per hour Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
    $18 hourly 32d ago
  • Patient Representative

    Miravistarehab

    Patient access representative job in Arlington, VA

    State of Location: Virginia Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Representative: 30 hours/week Monday-Thursday PM/evening hours needed! Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com
    $26k-33k yearly est. Auto-Apply 10d ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Patient access representative job in Fredericksburg, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Patient Services Coordinator - Dietary (PRN | As Needed | Every Other Weekend)

    Cnhs 3.9company rating

    Patient access representative job in Washington, DC

    Patient Services Coordinator - Dietary (PRN | As Needed | Every Other Weekend) - (250001SW) Description The Patient Services Coordinator will coordinate the daily flow of meal and formula delivery systems (MyDining), to expedite trays, cart transport, and retrieval of trays . Will perform quality control audits of meal service as assigned. Will respond to patient and nursing issues as appropriate. Will perform the duties of any patient service position as needed and assist with directing department functions as needed. May assist in call center as needed. Qualifications Minimum EducationHigh School Diploma or GED (Required) A. A. Post High School certification or AA degree (Preferred) Minimum Work Experience3 years Related healthcare food service experience with knowledge of diets and infant formula (Required) Required Skills/KnowledgeBasic calculations (addition, subtraction, division, multiplication. Ability to lift/push weights up to 50 pounds. Ability to translate written instructions and numeric formula into special diet products and / or infant formula. Ability to comprehend verbal and written instructions with minimal explanation. Ability to perform basic information technology data entry and print functions. Ability to independently solve problem and communicate solution or action to team members. Able to perform duties independently with minimal supervision Functional AccountabilitiesAccountability and Job KnowledgeAble to perform the duties of all Patient Service department positions in accordance with the specification of each job description. Coordinate activities of patient meal system to ensure patients are fed and or receive the appropriate nourishment or formula according to defined schedules; communicate with patients on meal requests in call center; monitor information in MyDining system. Work closely with Patient Hospitality Associates and Nutrition Technicians to meet patient and nursing unit's needs including delivery of formula, floor stock , nourishments and off schedule meals. Able to operate, maintain, and in-service employees on all patient service department equipment and operational procedures; show leadership and accountability working in any area of the patient services department. Maintain temperature, cost and portion control of all products. Perform safety checks in accordance with diet order and tray accuracy. CommunicationCommunicate pertinent department, employee, and food information to Supervisor/Manager or Director. First responder for patient issues. Operate the wireless communication system between the Patient Hospitality associates and the department. Communicate to facilities on meal delivery system equipment issues and follow-up on preventive maintenance. Complete and document quality control indicators. Safety and SanitationComply with maintenance of safety and sanitation standards of the department, institution and regulatory agencies. ProfessionalismAdhere to all policies and procedures of the department and institution. Maintain a professional image by adhering to department uniform guidelines. Regularly adhere to department work schedules Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: District of Columbia-WashingtonWork Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job: DietaryOrganization: Patient ServicesPosition Status: R (Regular) - O - PRNShift: VariableWork Schedule: Every other weekend variable shifts Job Posting: Nov 19, 2025, 8:59:05 PMFull-Time Salary Range: 39062. 4 - 76502. 4
    $41k-47k yearly est. Auto-Apply 1d ago
  • Exhibitions Registrar

    George Washington's Mount Vernon 4.1company rating

    Patient access representative job in Mount Vernon, VA

    Full-Time, Exempt Two-Year Term The Exhibitions Registrar, is a full-time, exempt-status position, working within the Historic Preservation and Collections Department under the supervision of the Director of Collections Management and Exhibitions. In addition to supporting the overall mission of the Mount Vernon Ladies' Association and the Department to preserve, care for, and interpret the Association's historical and cultural resources, the Exhibitions Registrar is charged with the primary responsibility of managing the planning, documentation, and logistics associated with the exhibitions of Mount Vernon's Fine and Decorative Arts, Architecture, Archaeology, and Library collections and related incoming onsite exhibition loans. He/She plays an essential role in upholding collections policies, stewarding Mount Vernon's collections, and ensuring the best practices in object care and documentation. Essential Functions: Exhibitions & Loans Oversees installation and deinstallation of exhibitions and rotations, guiding staff, supervising contractors, and ensuring safe handling procedures. Serves as primary contact for onsite exhibitions and related loan logistics, including transportation and shipping arrangements, insurance, packing requirements, mounts, couriers, customs, scheduling, and onsite support. Acts as courier as needed. Corresponds and coordinates with internal staff and external contractors like exhibit designers, mount makers, conservators, fine arts shippers, and more as appropriate. Develops and issues loan agreements and loan renewals for incoming exhibition loans, and reviews and negotiates lender terms in collaboration with staff as needed. Coordinates with Collections Management staff to produce and maintain condition reports and images for all incoming exhibition loans and objects slated for exhibition, and ensures timely reporting. Registration and Administration Plans installation and deinstallation schedules in collaboration with collections, curatorial, conservation, library, and operations staff. Oversees the creation, accuracy, and long-term preservation of all written and photographic loan and exhibition documentation, including checklists, credit lines, exhibition schedules, and relevant correspondence. Files all related documentation such as signed agreements, correspondence, certificates of insurance, shipping receipts, board approvals, and curatorial research in both digital and hard copy files, ensuring compliance with institutional policies and best practices. Coordinates and addresses insurance needs for loan and exhibition activity, including requesting and providing COIs, updating values, and corresponding with relevant parties. Processes invoices and reconciles expenses relating to loan and exhibition needs. Database Management Creates and maintains loan and exhibition records in TMS, regularly updating relevant information such as loan status, dates, locations, constituents, and object information. Ensures proper digital storage of condition images, installation documentation, and media related to exhibitions. Other Responsibilities Collaborates with curatorial, preservation, archives, and visual resources staff as appropriate. Assists with work in storage and exhibition spaces as needed. Oversees contract, part-time, intern, or volunteer personnel assisting with exhibition or registration tasks as needed. Responds to object-related incidents or emergencies when required. Performs other duties as assigned. Qualifications: Master's degree or equivalent experience in Museum Studies, Collections Management, or a related field required; coursework in Information Sciences desirable. Minimum 3 years of experience in museum registration or collections management, including experience with packing, transporting, installing, and handling objects. Demonstrated knowledge of registrarial and collections documentation, responsibilities, and procedures. Demonstrated computer and records management skills, including word processing, image management, and experience with collections databases; experience with TMS/eMuseum preferred. Excellent written and verbal communication, negotiation, and interpersonal skills; ability to communicate diplomatically with lenders, artists, couriers, contractors, and internal staff. Ability to manage multiple deadlines, prioritize tasks, and work effectively in a fast-paced environment. Ability to work collaboratively across departments and independently with minimal supervision. Willingness and ability to travel locally, nationally, and potentially internationally. Successful completion of security background check. Work Environment: This position is primarily based in a museum or collections environment, with occasional work in storage areas, conservation labs, or exhibit spaces. The environment is generally quiet, climate-controlled, and requires attention to detail and security. Occasional travel or off-site work may occur for exhibit installation, loans, or research. Physical Requirements: Must be able to handle delicate artifacts and artworks with care, often requiring fine motor skills and close visual focus. The role may require standing, walking, or bending for extended periods during exhibition preparation, as well as lifting and carrying objects up to 30 pounds. Occasional use of ladders or lifts for exhibit installation may be needed. Benefits: 403(b) Retirement plan with employer matching Employee recognition at 5 years of service Monthly employee events Employee referral program On-site Library Discount on Public Event Tickets Discount in the Mount Vernon Shops Discount at the Mount Vernon Inn and Food Court Pavilion Free Parking Health, Vision, and Dental insurance Short Term Disability, Long Term Disability, and Life Insurance Paid leave for Sick Time, Vacation and Holidays Flexible spending account for medical care The Mount Vernon Ladies' Association is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The Mount Vernon Ladies' Association will not tolerate discrimination or harassment based on any of these characteristics.
    $25k-32k yearly est. 2d ago
  • Unit Care Coordinator (Registered Nurse/RN)

    Life Care Center of Kona 4.6company rating

    Patient access representative job in Washington, DC

    The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Nursing diploma (associate's or bachelor's degree in nursing) Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred Advanced knowledge in field of practice Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services Exhibit excellent customer service and a positive attitude towards patients Read, write, speak, and understand the English language
    $47k-76k yearly est. 3d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Manassas, VA?

The average patient access representative in Manassas, VA earns between $24,000 and $39,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Manassas, VA

$31,000

What are the biggest employers of Patient Access Representatives in Manassas, VA?

The biggest employers of Patient Access Representatives in Manassas, VA are:
  1. University of Virginia
  2. McLean Bible Church
  3. State of West Virginia
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