Patient access representative jobs in Pinole, CA - 952 jobs
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Finance Counselor
Patient Representative
Senior Project Finance Counsel for Clean Energy Deals
Sunrun Inc. 4.5
Patient access representative job in San Francisco, CA
A leading clean energy company in San Francisco is seeking a Senior Counsel, focusing on Project Finance and Commercial Transactions. This pivotal role involves structuring, negotiating, and closing complex transactions. You will provide strategic legal counsel to executive stakeholders and manage compliance with evolving federal legislation. Ideal candidates will have a Juris Doctor degree and extensive experience in renewable energy projects. The role offers a dynamic culture prioritizing employee well-being and development.
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$41k-48k yearly est. 4d ago
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Turnaround Scheduler
Airswift 4.9
Patient access representative job in Rodeo, CA
One of our major oil and gas clients is seeking a Turnaround Scheduler III to work on a 12-month assignment in their facilities in Rodeo, CA
The Scheduler will ensure compliance with The Company's project scheduling standards and key procedures. This role involves reviewing project schedules to confirm that activity sequences meet project objectives, leading schedule integration across contractors and owner teams, coordinating risk analysis, and optimizing critical paths and milestones.
Responsibilities:
Key Responsibilities
Pre-Execution Phase:
Develop and maintain an integrated project cost and schedule system.
Write procedures and instructions for schedule preparation and maintenance.
Identify all project activities and develop logic using Critical Path Method (CPM).
Prepare project control reporting procedures, including risk assessment and earned value.
Construct logic networks for risk mitigation and contingency planning.
Maintain integrated schedules reflecting engineering, procurement, and construction interdependencies.
Review contractor schedules, progress, and productivity; monitor and verify monthly earned value.
Perform critical path analysis and develop work-around plans for variances.
Execution Phase:
Monitor actual progress against baseline schedules and report variances.
Consolidate information from Engineering, Procurement, and Construction teams to update schedules.
Participate in weekly schedule reviews and planning meetings.
Prepare earned value and variance reports; implement recovery plans as needed.
Interface with contractor scheduling specialists to ensure accurate integration.
Lead planning meetings to highlight upcoming milestones and ensure alignment.
Requirements:
Proficiency in Primavera P6 and MS Project.
BS degree in Construction Management, Engineering, or equivalent experience.
Strong knowledge of Project Controls, Planning & Scheduling, and Earned Value Management.
Minimum 5 years' experience scheduling small to large downstream projects.
Familiarity with refining equipment and turnaround environments.
Ability to manage multiple priorities in a fast-paced setting.
Strong organizational and leadership skills.
Open to relocation.
$56k-95k yearly est. 1d ago
Medical Staff Coordinator
Insight Global
Patient access representative job in San Francisco, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 4d ago
Finite Scheduler
Lasalle Network 3.9
Patient access representative job in Fairfield, CA
The Finite Planner is responsible for developing and maintaining realistic, capacity-constrained production schedules that align demand, labor, equipment, and material availability. This role works closely with operations, supply chain, and manufacturing teams to optimize throughput, meet service level commitments, and support continuous improvement initiatives.
Key Responsibilities
Develop and manage finite capacity production schedules based on demand forecasts, customer orders, and operational constraints
Balance production priorities with available labor, equipment, materials, and line capacity
Adjust schedules in response to changes such as demand fluctuations, downtime, material shortages, or quality issues
Collaborate with manufacturing, procurement, quality, and logistics teams to ensure executable plans
Monitor schedule adherence and analyze variances to identify root causes and improvement opportunities
Maintain accurate planning data including routings, lead times, yields, and capacities
Support inventory optimization and minimize excess, shortages, and obsolescence
Participate in S&OP / S&OE meetings as needed
Leverage ERP and planning tools to drive data-based decisions
Support continuous improvement initiatives related to planning accuracy, efficiency, and service levels
Required Qualifications
Bachelor's degree in Supply Chain, Operations Management, Industrial Engineering, or related field (or equivalent experience)
3+ years of experience in production planning or finite scheduling within a manufacturing environment
Strong understanding of manufacturing processes and capacity planning
Experience working with ERP systems (e.g., M3, SAP, Oracle, or similar)
Advanced Excel skills and strong analytical abilities
Ability to manage competing priorities in a fast-paced environment
Strong communication and cross-functional collaboration skills
Comp- up to $40/hr and health, dental and vision benefits availabile
Julie Hess
Senior Project Manager
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
$40 hourly 2d ago
Patient Services Representative
Pop-Up Talent 4.3
Patient access representative job in San Francisco, CA
San Francisco, CA 94109
Shift: Day 5x8-Hour (08:00 - 04:30)
Note: MUST be legally authorized to work in the United States.
The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic)
KEY RESPONSIBILITIES:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations
Uphold patient confidentiality and comply with HIPAA and organizational policies
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving
QUALIFICATIONS:
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role
Strong communication skills with a professional and approachable demeanor
Proactive mindset with ability to anticipate clinic needs and take initiative
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly
Strong organizational skills with attention to detail and accuracy
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence
Preferred Skills:
Previous experience in a specialty clinic or hospital setting
Familiarity with endocrinology or related medical terminology
Bilingual skills a plus (not required)
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req3164694
$32k-39k yearly est. 3d ago
Outpatient Surgery Scheduler
Prokatchers LLC
Patient access representative job in San Rafael, CA
We are seeking an experienced Surgery Scheduler to support a busy Ambulatory Surgery Center (ASC). This role is responsible for coordinating outpatient surgical procedures for multiple surgeons across various specialties while ensuring efficient case flow, accurate scheduling, and excellent patient service in a fast-paced environment.
Schedule and coordinate outpatient surgical procedures for approximately 20 surgeons across multiple specialties
Act as a liaison between surgeons' offices, patients, anesthesia providers, and clinical staff
Ensure cases are scheduled according to ASC policies, block utilization, and surgeon availability
Manage schedule changes, cancellations, and same-day add-on cases
Collaborate with anesthesia and nursing leadership to optimize OR utilization and daily case volume
Maintain accurate scheduling records in the ASC scheduling system
Ensure compliance with HIPAA, CMS, and accreditation standards (AAAHC / Joint Commission)
Provide exceptional customer service as a front-facing representative of the ASC
Perform additional administrative duties as assigned
$36k-47k yearly est. 2d ago
Insurance Analytics Specialist (Actuary)- Tec...
Lockton Companies 4.5
Patient access representative job in San Francisco, CA
Insurance Analytics Specialist (Actuary)- Technology Ris...
San Francisco, California, United States of America
Insurance Analytics Specialist (Actuary)- Technology Ris...
San Francisco, California, United States of America
At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update .
A few of the reasons Associates love working at Lockton include:
Opportunities for growth and advancement, including paid training and professional development
12-week paid parental leave
A huge emphasis on community involvement
Frequent athletic and wellness events
Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!
We seek an experienced Insurance Analytics Specialist/Actuary to join our team. In this role, you will be part of an engaging and dynamic brokering team building insurance products that uses creative analytics solutions to advocate for our clients. You will also serve as the daily liaison between our account team and our internal analytics partners, ensuring data completeness and quality, as well as managing workflow and work quality. The ideal candidate will have a strong foundation in insurance analytics, a solid understanding of fundamental insurance concepts, and the ability to transform complex data into actionable insights.
Key Responsibilities
Advanced Analytics for Bespoke Analysis
• Perform sophisticated analytical research on specialized insurance topics, including innovative initiatives in autonomy and actuarial research
• Design and implement analytical models to evaluate risk factors, pricing implications, and coverage considerations for specialized insurance scenarios
• Translate complex insurance data into meaningful insights that drive strategic decision-making
• Develop data visualization tools to communicate analytical findings to stakeholders at various levels effectively
• Research industry trends and emerging risks to provide proactive recommendations on underwriting approaches
• Support internal analytics initiatives by applying statistical techniques to uncover patterns and relationships within insurance data
Data Review and Workload Management with our internal Analytics partners
• Serve as the primary liaison between our team and internal analytics partners, anticipating their data requirements and questions
• Conduct comprehensive data validation checks to ensure completeness and accuracy
• Identify and resolve data discrepancies or missing elements independently
• Develop and implement standardized data preparation procedures to ensure efficient workload management, streamline the review process, and minimize delays
Qualifications
Required Qualifications
• Bachelor's degree in Analytics, Statistics, Actuarial Science, Finance, Economics, Insurance, or related field
• At least 4-6 years of experience in insurance analytics, data analysis, or a related role within the insurance industry
• Demonstrated understanding of fundamental insurance concepts, including supply/demand dynamics, loss components, and their interrelationships
• Proficiency in data analysis tools such as Excel, SQL, and Python
• Experience with data quality assurance processes and validation methodologies
• Strong analytical skills with the ability to interpret complex datasets and identify meaningful patterns
Preferred Qualifications
• Insurance industry certifications such as ACAS, CPCU, or ARM
• Experience working with claims data, policy information, and underwriting systems
• Background in predictive modeling or machine learning applications in insurance
• Knowledge of the forefront of technology innovations and related insurance implications
• Experience with data visualization tools like Tableau or Power BI
Skills and Competencies
• Exceptional attention to detail and commitment to data accuracy and integrity
• Strong critical thinking and problem-solving abilities to address complex analytical challenges
• Collaborate effectively across internal teams and external partners by understanding diverse stakeholder priorities and delivering solutions that align technical requirements with organizational objectives
• Excellent communication skills to adapt communication approaches and translate technical findings into business insights
• Self-motivation and the ability to work independently while managing multiple priorities
• Collaborative mindset with the ability to work effectively with cross-functional teams
• Advanced knowledge of insurance industry terminology, products, and regulatory considerations
Working Conditions
This full-time position primarily operates in an office environment. The role may require occasional travel to meet with partners or attend industry events. Some flexibility in work scheduling may be necessary to meet project deadlines.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what's right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
Manage Consent Preferences
Always Active
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$39k-47k yearly est. 3d ago
Patient Scheduling Coordinator
Amerit Consulting 4.0
Patient access representative job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Patient Scheduling Coordinator
__________________________________________________
NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Patient Scheduling Coordinator (Job id - 3163877)
Location: San Francisco CA 94104 (100% Onsite)
Duration: 6 Months + Strong Possibility of Extension
________________________________________________
Job duties: Administrative Practice Coordinator- incoming phone call management and routing, scheduling appointments, administrative tasks
Soft skills/characteristics: strong customer service, communication, attention to detail skills
Estimated number of patients in clinic per day or calls per day if call center: 300 patients in clinic per day
Specific number of year's experience? Prefer at least 6 months experience in health care (Apex training preferred) but depends on skill set
________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
$35k-45k yearly est. 20h ago
Patient Services Advocate
Lifelong Medical Care 4.0
Patient access representative job in Berkeley, CA
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Patient Services Advocate (PSA) at our East Oakland. As part of a team of Patient Services Advocates and Eligibility Specialists, Patient Services Advocates (PSA) provide assistance, information, and support to new and established patients in determining eligibility for health services under various private and public health care assistance programs. Patient Services Advocates provide community outreach, screening and enrollment at various local events and festivals in Alameda and Contra Costa counties. PSA also serve as patient registrars and navigators for new LifeLong patients within the organization.
This is a full time, benefit eligible position.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $21 - $22/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Interviews and screens new and established patients to determine eligibility for health insurances and other programs including Medi-Cal, Covered California, CalFresh, HealthPac and Contra Costa CARES.
Assists patients and community members with completing and submitting applications through Covered California and other benefit applications.
Registers new patients, schedules appointments, and provides information on LifeLong Medical Care's locations, services and available programs.
Responsible for tracking and reporting all required data for enrollment and outreach efforts.
Schedules Medi-Cal appointments for patients to meet with On-site Eligibility Workers.
Schedules, conducts and tracks patient assistance, follow-up and outcomes.
Advocates for patients with County and State Social Service agencies by helping file appeals and other actions.
Conducts outreach calls to new Medi-Cal members assigned to LifeLong to register them and get them into care.
Takes all classes and test to become a Certified Enrollment Counselor
Attends all eligibility related meetings and trainings.
Utilizes Epic and other electronic systems to enter patient information and research history.
Conducts outreach with other county organizations to screen uninsured patients for health insurance and/or other programs.
Participates in community outreach to raise awareness of available health and social services programs.
Assists in verifying eligibility two days in advance when necessary. Notifies patients when there's a change in their eligibility or coverage.
Coordinates with LifeLong Medical internal staff, and other organizations to resolve patient issues.
Performs other duties as assigned.
Qualifications
Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins.
Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills.
Ability to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to change.
Ability to effectively present information to others, including other employees, community partners and vendors.
Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Excellent interpersonal, verbal, and written skills.
Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
Make appropriate use of knowledge/ expertise/ connections of other staff.
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
High school diploma or GED.
Minimum of two years social service or administrative experience in a clinical or social services setting.
Excellent verbal and written communication skills with ability to communicate effectively with elderly or disabled adults from varying cultural and ethnic backgrounds.
Proficient in Microsoft office Word, Excel, Outlook.
Able to work some evenings and weekends.
Access to reliable transportation with current liability insurance.
Bilingual English/Spanish.
Job Preferences
College degree in related field
Experience in working in a community health center.
Knowledge of Medi-Cal and Medicare-related benefits and other programs for low-income clients.
EPIC electronic health record (EHR) and practice management (EPM) experience.
$21-22 hourly Auto-Apply 22h ago
ICC - Access Coordinator
Healthright 360 4.5
Patient access representative job in San Francisco, CA
Access Coordinators assists the agency with day-to-day functions, which includes a rotation of front desk intake/registration, scheduling, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments. KEY RESPONSIBILITIES
Clinic Intake Responsibilities:
Schedules medical clinic appointments and directs calls throughout the agency.
Assists with enrolling patients into HSF (Healthy San Francisco) program.
Makes follow-up calls for providers; calls to confirm "next day's appointments".
Greets and provides customer service to patients, guests, clients, and vendors.
Communicates clearly on the phone and accurately takes and delivers messages.
Works at other locations when needed.
Documentation Responsibilities:
Performs general administrative tasks such as filing, organizing, data entry and billing.
Assists in maintaining computerized appointment system (Mysis) or other assigned system.
Processes patient/client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Administrative Responsibilities:
Manages receipt and routing of agency mail (incoming and outgoing).
Assists and directs callers and visitors to appropriate employees and departments.
Ability to operate a single or multiple position telephone switchboard. Works in a team-oriented environment.
Orientation, training, and supervision of volunteers on certain front desk responsibilities may be assigned.
And perform other duties as assigned.
QUALIFICATIONS
Education, Certification, and Experience
High school diploma or equivalent.
Prior experience in front desk reception, administrative and/or customer service.
Experience working with staff and volunteers.
Preferably 2 years' experience working in a medical front office setting, preferably in a community clinic with medical experience.
Preferably MISYS and One-E-App experience (CAA Certified).
CPR certification and First Aid certification.
Knowledge
Knowledge of HIPAA regulations.
Working knowledge of computerized medical scheduling and billing systems.
Familiarity with other community agencies in the Bay Area to make appropriate referrals preferred.
Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services preferred.
$32k-37k yearly est. 40d ago
Patient Access Specialist - San Francisco, CA
Connections 4.2
Patient access representative job in San Francisco, CA
Why join Connections If you're passionate about making a meaningful impact, working in a mission-driven environment, and helping redefine behavioral health crisis care, we invite you to join us at Connections Health Solutions. Together, we're saving lives and changing the face of behavioral health.
About Connections
We're not just behavioral health people-we're crisis people. When individuals need support now, we provide immediate-access behavioral health crisis care that stabilizes, supports, and connects people to the resources they need to continue their recovery.
Founded by emergency room psychiatrists, our physician-led, data-driven model is backed by more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered critical crisis care to thousands of people during some of the most challenging moments of their lives. Our mission is simple and unwavering: providing immediate care to people in crisis and connecting them to long-term support within their community.
About the RESET Center, operated by Connections
Located in San Francisco's South of Market neighborhood, the RESET Center provides an alternative destination for individuals who are found to be publicly intoxicated (due to alcohol and/or drugs) and would otherwise be transported to the emergency department or jail.
In collaboration and partnership with local law enforcement and public health agencies, the RESET Center aims to effectively divert intoxicated individuals away from the criminal justice and/or healthcare systems to improve outcomes, reduce systemic burden, and support connection to needed resources within the community.
Responsibilities
What You'll Do:
The PatientAccess Specialist facilitates timely access to care by ensuring patient eligibility and benefits are verified prior to service and updates the information in the Electronic Health Record (EHR) accordingly. In the event a patient does not have insurance, this position assesses and determines if a participant qualifies for Medicaid or the Federal Marketplace insurance coverage and assists in the application process. Works with health plans to obtain coverage for uninsured participants seeking services within Connections Health Solutions (CHS). Reconciles daily visits with requested and confirmed applications. Responsible for correcting any claims denied or rejected for eligibility or benefits as it relates to the appropriate payer associated with the individual's account.
* Researches and resolves registration and enrollment issues during an individual's stay.
* Ensures the accuracy of participant demographic information, updating as necessary.
* Verify eligibility and benefits for daily visits in accordance with CHS procedures.
* Assists with obtaining missing data to support eligibility determinations.
* Works with CHS staff and health plans to assist participants with completing applications for enrollment with Medicaid plans.
* Collects and communicates necessary information regarding individual's insurance carrier.
* Tracks Medicaid applications, to ensure completeness and acceptance.
* Update Electronic Health Record (EHR) with pertinent information required for timely and accurate billing.
* Resolve registration and authorization issues during the individuals in crisis visit.
* Review eligibility software daily to correct errors identified during the individual's visit.
* Assist individual's with identifying the appropriate Financial Assistance Program that meets their needs.
* Coordinate additional information obtained with clinical operations and RCM teams.
* Perform check out review to ensure that no additional information is needed before claim submission.
* Performs all other duties as assigned.
Qualifications
What You'll Bring:
* High School diploma or equivalent
* Patient registration in a multi-specialty or Hospital environment
* 2 years of medical billing (eligibility)
* Working knowledge of Medicaid, Medicare, and Commercial products
* The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment
It would be great if you had:
* Bachelor's degree in Healthcare or related field
* 5 years physician, hospital, and/or facility billing within a multi-specialty environment
* Bilingual in Spanish
What We Offer:
Full-time only:
* Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
* CHS pays for Basic Life, AD&D, Short and Long-Term Disability
* Voluntary Life insurance option for employees and their families
* Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
* Flexible Spending Accounts (health care, dependent care, and commuter benefits for eligible transportation expenses)
* 401k company match after 6 months (50% of deferrals up to 6% of compensation)
* Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
All employees (Pool, Part-time and Full-time):
* Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
* After 90 days, you are auto enrolled in the 401k Plan
Pay Range: $25.76 - $31.50 per hour Actual compensation is based on relevant experience, education, internal equity, and budget.
Connections Health Solutions is proud to be a Second Chance employer.
Inclusion & Equal Opportunity
Connections Health Solutions is an Equal Opportunity Employer.We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other protected characteristic.
#INDSF
EEO Statement
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
$31k-36k yearly est. Auto-Apply 6d ago
Standardized Patient
Director of Student Health In Vallejo, California
Patient access representative job in Vallejo, CA
The standardized patient (SP) will learn and simulate patient cases (symptoms, tone and personality traits) repeatedly and consistently for the educational purposes of Touro University students.
For more information and to complete the required questionnaire, please click on the link below:
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Responsibilities
The standardized patient will be expected to:
Promote a safe learning environment for Touro University students at all times
Follow through case assignments and student encounters fairly, objectively and without bias or prejudice
Recall key items from each student encounter and report via computer generated checklist in assessment formats
Give “patient perspective” feedback to students
when assigned
, keeping comments constructive and supportive to the student
Remain sensitive to the restricted and nonpublic nature of all curriculum, test/case materials and student information
Attend periodic in-service sessions for performance enhancement and technique refreshment
Maintain reliability in scheduling of performance and training
The standardized patient must agree to the recording (sound and image) of each simulated encounter. The recording will remain the property of Touro University. Recordings will be archived as document and may be used for teaching and/or research purposes.
The standardized patient must agree to, on a case to case basis, non-invasive physical examinations and/or manipulative treatments by students during encounters in teaching and assessment formats while being recorded.
Qualifications
QUALIFICATION(S):
The primary qualifications for the position of standardized patient are:
Ability to comprehend and demonstrate concepts of standardization in role play and simulation
Ability to communicate well (written and spoken)
Basic computer skills for checklist submission
Reliability and flexibility in scheduling
CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.
Professional demeanor and self-motivation
Willing to take direction
Enjoys and works well with other people
Maximum Salary USD $24.00/Hr.
$24 hourly Auto-Apply 60d+ ago
Patient Registration Specialist
Roots Community Health Center 3.5
Patient access representative job in Oakland, CA
Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be.
Duties and Responsibilities:
Utilize de-escalation techniques with clients and guests when necessary.
Ensures that the reception area stays clean and orderly.
Ensures that the reception area is free of safety hazards.
Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions.
Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed.
Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources.
Identify ways to improve the delivery and experience of care for Roots patients.
Train others on the referral workflow.
Complete projects, as needed.
Maintain strict confidentiality and follow all HIPAA regulations.
Attend organizational and other training and meetings related to job roles.
Competencies:
Bachelor's degree with 3 years' experience in program and /or project management.
OR Associate degree in related fields with 4 years' experience working in program and /or project management.
Experience working in a non-profit organization, or a community clinic preferred.
Cultural competency and the ability to work effectively across diverse populations.
Solid organizational skills including attention to detail and multi-tasking.
Strong working knowledge of Microsoft Office and G-Suite.
Ability to work with people from diverse backgrounds.
Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases.
Ability to work on-site full-time.
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.
$33k-39k yearly est. Auto-Apply 60d+ ago
REGISTRAR
Ahmc Healthcare Inc. 4.0
Patient access representative job in Daly City, CA
The Registrar is under the direct supervision of the PatientAccess/Admitting Supervisor for AHMC Seton Medical Center and Seton Coastside. The registrar is responsible for coordinating and completing every phase of the Admitting Registration functions: Emergency and ED admissions, Outpatient registrations that includes collecting accurate demographic information, obtaining and verifying insurance information to ensure a clean claim, which in turn will decrease DNFB or Bill Hold report. Collection of copays and deductibles. Acts as a liaison between Clinical staff and Admitting department concerning admitting procedures, authorization process, and patient orders to comply with all state and federal regulatory agencies that govern the healthcare industry. Keeps abreast of federal and state regulations concerning admission criteria in order to implement these regulations in the Admitting department. Responsible for the accuracy of data collection to meet Office of Statewide Healthcare Planning Department (OSHPD) reporting requirements. This registration functions are for both facilities AHMC Seton Medical Center and Coastside.
Responsibilities
POSITION SPECIFIC DUTIES (other duties may be assigned)
1
Collects accurate, complete demographic and billing data at the time of registration. The current department standard is 98% or greater accuracy. Completes registrations in a timely manner. Understands forms used on a daily basis during the registration process. This includes and not limited to the following: Condition of Admission (COA), Advanced directives, Patient rights, HIPPA and Notice of Privacy Practices. Medicare Important Message (IM), Medicare Outpatient Observation Notice (MOON) and for non-Medicare Outpatient Observation Notice (OON). All forms are complete accurately and in its entirety, getting second attempts for patients who are unable to sign at the time registrations or admissions. Checking the appropriate boxes for Advance Directives and Notice of Privacy Practice (NPP).
2
Demonstrates effective communication skills, both verbal or in written form. It must be legible, concise and easy for patients and staff to read and/or understand.
3
Understands the EMTALA law, including the rules and regulations and insurance plans such as HMO's, PPO's, Commercials, Managed Care/Standard Medi-Cal/Medicare, and Workman's Compensation. Obtains the needed authorizations from these plans.
4
Determines insurance requirements for outpatient services. Answers basic billing questions or refers to a financial advisor if it is out of scope of knowledge. Trouble shoots insurance issues for patients if they arise. Contacts insurance provider for all patients and obtain benefit information and eligibility for services. Document the benefit information on the patient accounts and communicates with clinical staff.
5
Demonstrates consistent ability to follow written and verbal instructions.
6
Works together with staff in a team effort. Answer phones professionally promoting excellent customer relations when providing information/directions to physicians, staff, and public; also transfer calls to appropriate department. Participate in problem solving to assure revenue targets and customer satisfaction.
7
Perform other related duties as required.
8
Keeps forms & supplies stocked. Re-order when necessary.
$37k-61k yearly est. Auto-Apply 27d ago
Family Registration Specialist
Child's Play Wonderschool 3.9
Patient access representative job in Oakland, CA
Job Description
The Family Registration Specialist at Child's Play Wonderschool plays a critical role in managing the registration process for families and students. This individual will be the primary point of contact for families, ensuring a seamless registration process while also managing necessary documentation and attending to the pertinent queries.
Responsibilities:
Handling the complete registration process for both new and returning families, ensuring a seamless and positive experience.
Supporting families through the enrollment process by answering all their queries and providing necessary information.
Coordinating with the school administrative team and teaching staff for the transfer of requisite student information.
Maintaining up-to-date records for all registered families, ensuring that necessary documentation is complete and filed correctly.
Processing registration payments and coordinating with the accounting team for proper invoicing and record management.
Ensuring all registration data is correctly input into the school's database system for easy retrieval and use.
Qualifications:
High school diploma or equivalent required.
Familiarity with basic accounting principles and procedures to manage registration fee payments.
1+ year experience in enrollment, support, office administration, records, or billing
Strong organizational skills, with an ability to maintain detailed records and manage multiple tasks concurrently.
Excellent communication and interpersonal skills to interact effectively with families and school staff.
Proficient in using computer systems, including word processing, database management, and email. Knowledge of specific school management software would be considered a benefit.
Benefits:
Opportunity to join a dynamic and dedicated team at Child's Play Wonderschool, committed to providing quality education and a nurturing environment for children.
Healthcare coverage and retirement savings plan.
Access to professional development opportunities for continuous learning and skill enhancement.
Potential to make a meaningful impact on the lives of families and students in our community.
This position offers a unique opportunity to work in a rewarding environment at Child's Play Wonderschool where we have a strong commitment to education and nurturing young minds. Individuals who believe in the value of education, are self-motivated, and have a passion for working with families are strongly encouraged to apply.
$31k-38k yearly est. 15d ago
Patient Navigator Specialist
Insight Global
Patient access representative job in San Francisco, CA
Strong skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. In-depth knowledge of the organization and how to get issues resolved.
Required Skills:
Direct experience handling patient grievances or patient advocacy in a hospital or healthcare system
Experience working with ethnically, culturally, and sexually diverse populations
At least three years of relevant healthcare, patient relations, public health, or compliance related experience, or equivalent hands-on experience
Knowledge of HIV/STD treatment and prevention with a focus on harm reduction.
Strong knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations.
Knowledge of Medical Terminology.
Strong knowledge of data collection, compilation, and analytical techniques.
Required Education:
Bachelor's degree in related area and three or more years of relevant experience and / or equivalent experience / training.
Preferred Certification:
California HIV Test Counseling Certification
$38k-48k yearly est. 4d ago
Medical Office Coordinator
Amerit Consulting 4.0
Patient access representative job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Office Coordinator
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NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Medical Office Coordinator (Job Id - # 3165731)
Location: San Francisco CA 94158
Duration: 3 Months + Strong Possibility of Extension
______________________________________________________
REQUIRED QUALIFICATIONS:
High school graduate or equivalent with 4 years of related experience; or college degree and 6 months of related experience; or equivalent combination of education and experience
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
Demonstrated administrative/office coordination skills
Demonstrated knowledge of medical practice terminology
Basic math skills
Ability to deal sensitively and effectively with patients
Excellent organizational and problem-solving skills
Successfully passes fingerprinting protocol and is approved to be a cash collector
Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems
Ability to analyze situations, prioritizes tasks, and develops solutions and make recommendations
Ability to work with minimal supervision
Ability to use good judgment and work independently at times under the pressure of deadlines
Excellent customer service and communication/interpersonal skills, both over the telephone and directly
Proven ability to deal with a wide variety of individuals
Within 6 months of start date, based upon completion of training, the Supervisor completes the proficiency checklist with the employee. This includes the following areas if applicable
Referrals (Incoming referral entry) and handling all referral WQs
Pend orders
Pend smart sets
Schedule surgeries
Work applicable work queues
Messaging (CRM) if applicable
2nd calls in CRM if applicable
Telephone encounters
My open encounter
Staff message
New message
Route Patient advice request to providers (My Chart)
Patient Schedule (My Chart)
Letters
Pools
Patient look up
Check in process
Check out process
Comment field
Quick note
Scanning
PREFERRED QUALIFICATIONS:
SFDPH Eligibility Basics certification
Bi-lingual or multi-lingual capability (Spanish) strongly preferred
Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medial record data abstraction, or patient financial services
Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three
Prior experience with EPIC
Knowledge of community-based HIV service agencies and HIV specific assistance programs
Work experience of providing services to HIV+ individuals in a clinic-based setting
________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
$34k-42k yearly est. 4d ago
ICC - Access Coordinator
Healthright 360 4.5
Patient access representative job in San Francisco, CA
Access Coordinators assists the agency with day-to-day functions, which includes a rotation of front desk intake/registration, scheduling, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments. KEY RESPONSIBILITIES
Clinic Intake Responsibilities:
Schedules medical clinic appointments and directs calls throughout the agency.
Assists with enrolling patients into HSF (Healthy San Francisco) program.
Makes follow-up calls for providers; calls to confirm “next day's appointments”.
Greets and provides customer service to patients, guests, clients, and vendors.
Communicates clearly on the phone and accurately takes and delivers messages.
Works at other locations when needed.
Documentation Responsibilities:
Performs general administrative tasks such as filing, organizing, data entry and billing.
Assists in maintaining computerized appointment system (Mysis) or other assigned system.
Processes patient/client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Administrative Responsibilities:
Manages receipt and routing of agency mail (incoming and outgoing).
Assists and directs callers and visitors to appropriate employees and departments.
Ability to operate a single or multiple position telephone switchboard. Works in a team-oriented environment.
Orientation, training, and supervision of volunteers on certain front desk responsibilities may be assigned.
And perform other duties as assigned.
QUALIFICATIONS
Education, Certification, and Experience
High school diploma or equivalent.
Prior experience in front desk reception, administrative and/or customer service.
Experience working with staff and volunteers.
Preferably 2 years' experience working in a medical front office setting, preferably in a community clinic with medical experience.
Preferably MISYS and One-E-App experience (CAA Certified).
CPR certification and First Aid certification.
Knowledge
Knowledge of HIPAA regulations.
Working knowledge of computerized medical scheduling and billing systems.
Familiarity with other community agencies in the Bay Area to make appropriate referrals preferred.
Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services preferred.
$32k-37k yearly est. 38d ago
Registrar
AHMC Healthcare 4.0
Patient access representative job in Daly City, CA
The Registrar is under the direct supervision of the PatientAccess/Admitting Supervisor for AHMC Seton Medical Center and Seton Coastside. The registrar is responsible for coordinating and completing every phase of the Admitting Registration functions: Emergency and ED admissions, Outpatient registrations that includes collecting accurate demographic information, obtaining and verifying insurance information to ensure a clean claim, which in turn will decrease DNFB or Bill Hold report. Collection of copays and deductibles. Acts as a liaison between Clinical staff and Admitting department concerning admitting procedures, authorization process, and patient orders to comply with all state and federal regulatory agencies that govern the healthcare industry. Keeps abreast of federal and state regulations concerning admission criteria in order to implement these regulations in the Admitting department. Responsible for the accuracy of data collection to meet Office of Statewide Healthcare Planning Department (OSHPD) reporting requirements. This registration functions are for both facilities AHMC Seton Medical Center and Coastside.
Responsibilities
POSITION SPECIFIC DUTIES (other duties may be assigned)
1
Collects accurate, complete demographic and billing data at the time of registration. The current department standard is 98% or greater accuracy. Completes registrations in a timely manner. Understands forms used on a daily basis during the registration process. This includes and not limited to the following: Condition of Admission (COA), Advanced directives, Patient rights, HIPPA and Notice of Privacy Practices. Medicare Important Message (IM), Medicare Outpatient Observation Notice (MOON) and for non-Medicare Outpatient Observation Notice (OON). All forms are complete accurately and in its entirety, getting second attempts for patients who are unable to sign at the time registrations or admissions. Checking the appropriate boxes for Advance Directives and Notice of Privacy Practice (NPP).
2
Demonstrates effective communication skills, both verbal or in written form. It must be legible, concise and easy for patients and staff to read and/or understand.
3
Understands the EMTALA law, including the rules and regulations and insurance plans such as HMO's, PPO's, Commercials, Managed Care/Standard Medi-Cal/Medicare, and Workman's Compensation. Obtains the needed authorizations from these plans.
4
Determines insurance requirements for outpatient services. Answers basic billing questions or refers to a financial advisor if it is out of scope of knowledge. Trouble shoots insurance issues for patients if they arise. Contacts insurance provider for all patients and obtain benefit information and eligibility for services. Document the benefit information on the patient accounts and communicates with clinical staff.
5
Demonstrates consistent ability to follow written and verbal instructions.
6
Works together with staff in a team effort. Answer phones professionally promoting excellent customer relations when providing information/directions to physicians, staff, and public; also transfer calls to appropriate department. Participate in problem solving to assure revenue targets and customer satisfaction.
7
Perform other related duties as required.
8
Keeps forms & supplies stocked. Re-order when necessary.
$37k-61k yearly est. Auto-Apply 60d+ ago
Patient Services Specialist
Roots Community Health Center 3.5
Patient access representative job in Oakland, CA
Job DescriptionDescription:
The Patient Services Specialist represents Roots Community Health Center, working as part of a team in a highly visible setting. This position provides superior client/patient service, and interacts with team members/clinic personnel, employees of other departments, physicians' offices and hospitals, as well as the public. This position provides outreach and services for low-income and/or high-risk individuals such as justice involved, houseless and substance using populations who are potentially eligible for Medi-Cal funded services and are in need of medical care.
Duties and Responsibilities:
Process clinic specialist referrals from start to finish by submitting, assisting with scheduling and providing access to resources.
Identify ways to improve the delivery and experience of care for Roots patients.
Support patients in their wellness goals by way of engagement.
Document and communicate effectively with patients and the patients' care teams.
Maintain databases and update electronic health system.
Conduct new patient intakes.
Attend program meetings to discuss status of referrals, challenges/barriers with the following up with patients, and/or outside specialist. Report to the program administrators the current total of referrals for each program.
Attend and participate in MAA/TCM Implementation Trainings.
Train others on the referral workflow.
Complete projects, as needed.
Maintain strict confidentiality and follow all HIPAA regulations.
Attend organizational and other trainings and meeting related to job role.
Requirements:
Competencies:
Associate degree in related fields with 4 years' experience working in program and /or project management.
Experience working in a non-profit organization, or a community clinic preferred.
Cultural competency and the ability to work effectively across diverse populations.
Solid organizational skills including keen attention to detail and multi-tasking.
Strong working knowledge of Microsoft Office and G-Suite.
Ability to work with people from diverse backgrounds.
Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases.
Ability to work on-site full-time, as needed.
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.
$33k-39k yearly est. 11d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Pinole, CA?
The average patient access representative in Pinole, CA earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Pinole, CA