Patient access representative jobs in Springfield, OH - 705 jobs
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Memory Care Coordinator (LPN) Westerville
Danbury Westerville
Patient access representative job in Westerville, OH
You don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents.
We offer a great FULL TIME benefits and perks package!
Company Paid Benefits:
Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Life and AD&D (Guardian)
Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
Work and Life Balance Specialists
Employee Optional Benefits:
Medical (BCBS)-for Employee, Spouse, and/or Dependents.
HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
Dental (Guardian)-for Employee, Spouse, and/or Dependents.
Vision (Guardian VSP)-for Employee, Spouse, and/or Dependents.
Additional Voluntary Life (Guardian)-for Employee, Spouse, and/or Dependents.
Additional Voluntary AD&D (Guardian)
Critical Illness (Guardian)-for Employee, Spouse, and/or Dependents.
Hospital Indemnity (Guardian)-for Employee, Spouse, and/or Dependents.
Accident (Guardian)
MetLife Legal (Legal Shield)-for Employee, Spouse, and/or Dependents.
Assistance with Adoption, Lawyers, Wills and Trusts and much more!
No waiting periods, no claim forms, no deductibles!
MetLife Pet Insurance
Wide range of coverages for your fur babies!
All dog and cat breeds are covered.
Identity Theft (All State)
401(k) with Matching (TransAmerica)
Tuition Reimbursement
Perks:
Vacation from 90th Day of Employment
On Demand Pay Option
Bonuses:
Resident Referral Bonus Opportunities
Employee Referral Bonus Opportunities
Employees are not mandated to have the COVID-19 vaccine.
As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well.
Responsibilities include but are not limited to:
· Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident
· Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content
· Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program
· Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director.
· Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services
· Participate in support groups at the direction of the Life Enrichment Director
· Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided
· Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations
· Maintain accurate and timely documentation that complies with state regulations and community policy
· Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation
· Serve as a role model for staff regarding care of dementia resident
· In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident
· Assist with the resident's admission to ensure a smooth transition
· Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission
· Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning
· Assist residents in the maintenance and adequate supply of personal clothing and other personal items
· Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment
· Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director
Preferred Skills and Qualifications:
· Must be an LPN
· Experience with Alzheimer's and other dementia individuals
· Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment
· Background in nursing/ proving one on one care for seniors
· Flexible schedule, including availability to work evenings, weekends and holidays as needed
If you have a positive outlook and would like to work on a great team then we want to hear from you!
We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
IND789
$23k-38k yearly est. 57d ago
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Call Center Customer Service Representative
Russell Tobin 4.1
Patient access representative job in Columbus, OH
We're Hiring: Call Center Customer Service Representative
📅 Contract: 6-12 months (Contract-to-Hire)
💲 Pay: $19.00-$19.16/hour
Are you an experienced call center or customer service professional who enjoys helping customers and resolving issues in a fast-paced environment?
This is an opportunity to support clients at a leading financial services organization, delivering high-quality account support and building long-term career stability.
✅ What We're Looking For:
1+ year of call center or customer service experience
Experience handling high-volume inbound calls
Strong communication, active listening, and problem-solving skills
Comfort working with account information and following procedures
Banking, financial services, or regulated industry experience is a plus
Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required
💼 What You'll Do:
Handle inbound calls to support customers with account-related inquiries
Provide accurate, professional, and timely service
Research, troubleshoot, and resolve customer issues
Document all interactions clearly and accurately
Meet individual and team performance metrics
🌟 Why Join Us?
Work with a well-known financial institution
Structured training and ongoing support
Fast-paced, team-oriented call center environment
Opportunity for contract-to-hire conversion based on performance
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
👉 Apply now to take the next step in your customer service career!
$19-19.2 hourly 2d ago
Choose your schedule - Earn At Least $1805 For Your First 141 Trips, Guaranteed.
Uber 4.9
Patient access representative job in Monroe, OH
Earn at least $1805 driving with Uber when you complete your first 141 trips in 30 days.
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Why Uber?
Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds: Get started today and we'll provide support along the way.
Get paid fast: Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings: Earnings guaranteed for your first 141 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1805*-if not more-when you complete 141 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. xevrcyc Click through to read full terms and conditions.
$26k-34k yearly est. 2d ago
Customer Service Representative
Randstad USA 4.6
Patient access representative job in Columbus, OH
As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate marketing strategies when communicating with customers.
Key Responsibilities:
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing.
Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.
Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws.
Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract.
Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
Develops and grows through monthly individual meetings with leadership to set in place a career path strategy.
Setting goals and expectations to achieve success in the role as well as future opportunities.
May perform other duties as assigned.
Education:
High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
License/Certification/Designation:
ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
Experience:
One year of experience in customer service, sales related occupations.
Knowledge, Skills and Ability:
Knowledge of various insurance products and the sales process.
Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states.
Understands the consequences of not following the FINRA rules and regulations.
Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software.
Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Other criteria, including leadership skills, competencies and experiences may take precedence.
$28k-35k yearly est. 4d ago
Customer Service Representative
Thermoid
Patient access representative job in Bellefontaine, OH
The Customer Service Representative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success.
Principal Duties and Responsibilities:
Customer Support & Order Processing
• Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor.
• Process customer orders and respond promptly to sales and service inquiries.
• Provide accurate quotes and lead times for new and existing products.
• Maintain customer records with up-to-date account information.
• Assist in resolving customer credit issues and documentation needs.
Customer Outreach Responsibilities
• Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customer service, strengthening customer relationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle.
• Document all outreach interactions accurately in D365 per established company standards.
• Support Thermoid's Customer Outreach Program by completing required weekly outreach activities.
Issue Identification & Resolution
• Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution.
• Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up.
• Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers.
Administrative Responsibilities
• Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments.
• Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing.
Performance & Team Responsibilities
• Demonstrate strong time management and ensure daily tasks are completed consistently and accurately.
• Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team.
• Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve.
Experience and Education:
• Associate's Degree preferred; equivalent experience considered.
• Minimum of two years of customer service experience preferred, ideally in a manufacturing or industrial setting.
• Friendly, helpful, customer-focused approach with strong problem-solving skills.
• Proven attention to detail, accuracy, and consistency in following procedures.
• Strong time-management, task prioritization, and organizational abilities.
Technical Skills:
• Proficiency with Microsoft Office, especially Outlook and Excel.
• Strong verbal and written communication skills; high comfort level handling phone-based customer interaction.
• Ability to perform basic math and geometry calculations.
• Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required).
• Solid administrative and documentation skills.
Organizational Relationships:
• Reports to: Customer Service Manager
• Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing.
• External communication with: Customers and distributors to maintain strong partnerships and support coordination.
HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022
Please click on this link to view the notice.
$27k-35k yearly est. 3d ago
PRN Patient Access Representative
Equitas Health 4.0
Patient access representative job in Columbus, OH
ORGANIZATION INFORMATION: Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.
HOURLY RATE: $23.50-33 HR
POSITION SUMMARY:
Working under the supervision of the Clinic Manager, the PatientAccessRepresentative will work closely with the medical, mental health and recovery, and other staff to ensure a smooth and efficient operation of reception, data collection, answering phones, scheduling appointments, and overall administrative support to health services. This position demonstrates excellent customer for patients and guests when they arrive at the health center. The PRN PatientAccessRepresentative is an on-call or as needed position to provide coverage when there are short or long-term absences.
ESSENTIAL JOB FUNCTIONS:
Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules.
MAJOR AREAS OF RESPONSIBILITIES:
* Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors.
* Schedule patient appointments for all health center services.
* Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due.
* Update and verify patient information.
* Responsible for daily data entry, charge entry, and payment posting.
* Verify patient appointments via phone two days before the appointment, and updating the patients' record on the status of the phone call.
* Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible.
* Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients.
* Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team.
* Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits.
* Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision.
* Maintain a clean, orderly and professional waiting room, reception area, and other health services areas.
* Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services.
* Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures.
* Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity.
* Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service.
* Perform other duties as assigned.
EDUCATION/LICENSURE:
* High school diploma or equivalent is required.
Knowledge, Skills, Abilities and other Qualifications:
* Two or more years of medical reception experience in a physician's office or equivalent combination of training and experience.
* Demonstrated exemplary customer service skills.
* Working knowledge of administrative procedures and organizational policies and procedures.
* Experience with EMR (Electronic Medical Record) and medical billing software preferred.
* Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
* Effective communication skills.
* Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public.
* Excellent organizational skills with an ability to prioritize and manage multiple tasks.
* Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment.
* Work well under pressure and possess the ability to be flexible.
* Team player with strong communication and interpersonal skills.
* Ability to maintain confidentiality.
* Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community.
* Ability to maintain confidentiality.
OTHER INFORMATION:
Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA
$23.5-33 hourly Auto-Apply 11d ago
Patient Financial Representative
Central Ohio Urology Group 3.8
Patient access representative job in Columbus, OH
About the Role
The role of the Patient Financial Representative is to provide customer financial support to all patients as well as interact as part of a team, consistently demonstrating respect and consideration to fellow staff members. Certain duties of the Patient Financial Representative may vary based upon business office need.
What You'll Be Doing
Completing all Good Faith Estimates for the ASC and Offices.
Answering incoming calls and providing support to patients and internal customers.
Pulls and works small balance report, unapplied report, patient credit balance report and collection report.
Works with PCB or current bad debt vendor by pulling collections report and scrubbing report to provide collection report to move patients to bad debt.
Works the unclaimed funds report and follows process to mail patients' letters and send requests for unclaimed funds to be sent back to Medicaid.
Works special projects as assigned by direct Supervisor or Director.
Provides patients out of pocket costs for scheduled or unscheduled procedures.
All other duties as assigned by leadership.
What We Expect from You
High School graduate or equivalent required
2 years of medical financial experience
Minimum of one (1) year experience preferred
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems, EMR, HER, Clearing House, and Microsoft office.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
If living in the state of Ohio travel into the office is expected when onsite meetings, trainings, and other various items are requested.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
$29k-34k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Spartan Warehouse and Distribution Company Incorpo 4.0
Patient access representative job in Columbus, OH
Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Customer Service Representative to join our dynamic team in Columbus, OH and play a vital role in ensuring seamless shipping and receiving operations. Monday through Friday, 8AM-4:30PM. If youre passionate about providing exceptional customer support and contributing to an efficient and organized work environment, this is your opportunity to shine!
Why Choose Spartan Logistics?
At Spartan Logistics, we dont just operate warehouses and fleetswe build careers. As a family-owned, third-party logistics (3PL) leader with locations in Ohio, Indiana, Kentucky, Tennessee, South Carolina, Georgia, Missouri, Arkansas, and Texas, we pride ourselves on:
Industry Expertise: Managing over 4 million square feet of warehouse space with 37 years of logistics experience.
Innovation and Growth: A forward-thinking company offering training and advancement opportunities.
Values-Driven Culture: Guided by our core values of Safety, Teamwork, Integrity, Respect, and Service.
When you join Spartan, you become part of a team that values your contributions, supports your growth, and celebrates your achievements.
Requirements:
Your Role as a Customer Service Representative
As a Customer Service Representative at Spartan Logistics, youll help ensure smooth and efficient operations by:
Managing shipping and receiving processes with precision and attention to detail.
Organizing and maintaining a well-structured office environment.
Conducting physical inventories on a weekly and quarterly basis.
Processing billing accurately and on schedule.
Providing training and direction to employees when needed.
Supporting internal projects and assisting with additional duties as assigned.
This role is ideal for energetic and detail-oriented professionals who thrive on organization, teamwork, and delivering excellent customer service.
What Makes You a Great Fit?
Were looking for a motivated professional who thrives in a fast-paced setting. Heres what youll need to succeed:
Qualifications:
High School Diploma or GED required.
Proven customer support experience preferred.
Strong communication and organizational skills.
Attention to detail and ability to multitask effectively.
Proficiency in data entry and excellent computer skills.
Physical Requirements:
Frequent standing and walking in an office environment.
Ability to sit for long periods.
All candidates must successfully complete a drug screening and background check as a condition of employment.
What's in It for You?
At Spartan Logistics, we take care of our team members with a competitive compensation package and benefits designed to support your well-being and career growth:
Competitive weekly pay: Starting at $17.50/hour, based on experience.
Comprehensive medical, dental, and vision insurance.
Short-term and long-term disability coverage.
Company-paid life insurance.
401(k) with a 4% company match.
Paid time off and holidays.
Boot reimbursement program.
Referral bonus program.
Employee assistance and chaplain program.
Family-owned culture with opportunities for growth and development.
Your Next Step
Apply today to become part of a team thats driving logistics innovation and delivering results with integrity and excellence.
Spartan Logistics is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compensation details: 17.5-17.5 Hourly Wage
PI0d4c572b1156-31181-39495162
$17.5 hourly 7d ago
Customer Service Representative
Creative Financial Staffing 4.6
Patient access representative job in Dublin, OH
JOB TITLE: Customer Service Representative SALARY: $38,000 to $41,000, DOE
SUMMARY: Providing excellent customer service to contract holders, ensuring professional and efficient service.
DUTIES AND RESPONSIBILITIES:
Answers contract holder inquiries via phone and/ or email
Makes clear detailed notes in system concerning contract holder inquiries
Works closely with Claims Payment, and Contract Administration departments to obtain information to assist the contract holder
Explain procedures to contract holders including but not limited to: How to begin a claim; current claim status and/ or explain address requests; processes requests; for reprints of confirmation letters
QUALIFICATIONS:
One to two years related customer service experience
Ability to understand and follow written and verbal instructions
$38k-41k yearly 23h ago
Patient Access Representative
Newvista Behavioral Health 4.3
Patient access representative job in Columbus, OH
Job Address:
10270 Blacklick - Eastern Road NW Pickerington, OH 43147
PatientAccessRepresentative We encourage our team members to take an active part in improving the care and service we provide. If you have a superior level of customer service, the ability to greet our patients with a smile whether on the phone or face-to-face, and a passion for taking care for people, this is the position for you!
Responsibilities:
The PatientAccessRepresentative is most often the first point of contact for our patients and therefore must represent New Vista Behavioral Health with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and service standards.
The PatientAccessRepresentative will facilitate all components of the patient's entrance in to any New Vista facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection.
The PatientAccessRepresentative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This team member must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
Essential Functions
Documenting insurance information, personal information, payment methods and other important patient information
Contacting insurance companies regarding coverage, preapprovals, billing and other issues
Processing and collecting out of pocket payments from patients, including deductibles, co-pays, and co-insurance
Handling billing issues between patients and insurance companies
Answering the phone to address patient billing inquiries and
Communicating information and important details to other medical care staff
Managing various types of paperwork and other clerical duties
Experience and Education Requirements:
Minimum:
High School Diploma / GED
Associates Degree in Healthcare, Financial or related area preferred. Equivalent combination of education and relevant experience may be accepted
Proven skills in Microsoft Office, specifically Excel and Word, Windows based applications, and 10 key calculator with high level of quality outcomes
One year experience in hospital or clinic financial, registration, scheduling or insurance authorizations areas
Preferred:
Working knowledge of CPT, HCPCS, ICD-10, medical terminology, anatomy, and insurance plans
Minimum skills, knowledge and ability requirements:
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
Strong organizational skills; attention to detail.
Work independently in a self-directed, non-confrontational, collaborative manner.
Customer focus: promotes positive internal and external relationships by actively seeking and being responsive to customer feedback.
Ability to support and participate in continuous quality improvement projects.
Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.
$28k-35k yearly est. Auto-Apply 13d ago
Physical Therapy Registrar/Receptionist (FT)
Ohio Valley Surgical Hospital 4.3
Patient access representative job in Springfield, OH
Physical Therapy Registrar/Receptionist (Full-Time) We look forward to finding new team members with the commitment and talent to help us provide excellent care for our patients as the best quality, value and choice in the region. At Ohio Valley Surgical Hospital, our mission is to Elevate the Standard of Health Care in Our Community, and our core values guide the way we fulfill our mission. In service to each patient, we value quality, compassion, and care you can trust. The Physical Therapy Registrar/Receptionist is responsible for the courteous and prompt processing of patients at the waiting area. The Physical Therapy Registrar/Receptionist is responsible for answering all incoming telephone calls and directing the calls to the appropriate personnel. The Physical Therapy Registrar/Receptionist will be cross trained in other functions of the office. The Physical Therapy Registrar/Receptionist reports directly to the Physical Therapy Department Manager. RESPONSIBILITIES:
Admission of patients to the PT clinic.
Verifies the accuracy and completeness of patient clinical, demographic and insurance information upon admission of the patient. Enters corrected patient information into the medical software system at the time of admission.
Communicates patient and/or surgeon delays to the Pre-Operative Nurses or Imaging Department.
Updates the Billing Schedule for cancellations and/or add on cases.
Inform the Business Office Manager or Imaging Manager and the Director of Nursing of any cancelled and/or altered procedures.
Requests the patient or legal guardian read the Patient's Bill of Rights and Responsibilities.
Protects patient confidentiality and dignity by keeping patient charts in an inconspicuous location at the front desk; and keeps discussion of a patient's procedure(s) to a tone discernable only to the patient/legal guardian.
Maintains an orderly and secure system for storing patient charts at the front desk.
Records and reconciles daily all monies collected at the front desk.
Maintains a presence at the front desk at all times with the exception of lunches and breaks.
Retrieves and forwards general mailbox messages to the appropriate personnel.
General management of the telephone system. Deactivating after hours answering service/night ring; activating after hours answering service/night ring; and, ensuring the after hours/emergency message is correct and activates.
Forwards patient charts for cancelled cases to the Scheduler for proper storage or disposal.
Cross-trains in scheduling, medical records, chart preparation and collections.
Assists in the sorting, organizing, and filing the medical records in proper order. Including obtaining operative reports, discharge summaries, pathology reports and supply charges and then placing them in the patient's charts.
Ensures that drinks and snacks are stocked in the lobby as well as ensuring that the lobby is cleaned up daily.
Perform other clerical duties as directed by the Imaging Manager.
Other duties as assigned.
QUALIFICATIONS:
High school graduate.
Demonstrated ability to type 45 wpm.
Comprehension of medical terminology.
Minimum one (1) year receptionist experience in an ambulatory surgery facility, acute-care hospital, or doctor's office.
Must have experience using scheduling software.
Must have experience using Microsoft.
Excellent communication skills.
Competency in oral and written skills.
Ability to prioritize and complete tasks in a timely manner.
Ability to perform multiple tasks simultaneously.
Must be able to work under pressure.
$34k-42k yearly est. 6d ago
Darke County Moderate Care Coordinator
National Youth Advocate Program 3.9
Patient access representative job in Greenville, OH
Darke County OhioRISE Moderate Care Coordinator
Compensation: $47,000 per year.
An OhioRise Moderate Care Coordinator is a professional working under Ohio Medicaid's OhioRise program serving children with complex needs across behavioral health, juvenile justice, child welfare, developmental disabilities, education and others. Moderate Care Coordinators work to deliver community based, wraparound care coordination. As a Care Coordinator, you'll guide children and families through the OhioRise program, helping them access the right services, build stronger support systems, and achieve better health outcomes. This role is all about collaboration, compassion, and advocacy as well as empowering families while working alongside providers and community partners to ensure care is coordinated and effective.
Working at NYAP
Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer!
Professional Growth: CEU's, ongoing training/education, tuition reimbursement, and supervision hours
Health and Wellness: Comprehensive healthcare packages for you and your family
And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave
What is OhioRISE?
The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs.
National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met.
As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Darke County and overlap into Miami County as needed.
Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment.
Responsibilities:
Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination
Develop and maintain the Wraparound Team, including coordinating and leading team meetings
Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary
Ensure family support and stabilization during crises
Provide and document the initial and ongoing Life Domain Assessment
Maintain all service documentation requirements, evaluation outcome requirements and data as required
Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan
Utilize and monitor Flexible Funding and service coordination
Obtain weekly reports from subcontracted providers
Participate in after hours on-call response
Attend Program staff meetings, supervision and any other meetings as required
Participate in the Agency and Program CQI Peer review process
Perform duties to reflect Agency policies and procedures and comply with regulatory standards
Meet Agency training requirements
Report all MUl's to Site Manager and Supervisor immediately
Other duties as assigned
Qualifications
An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code
MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM
MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC
MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for:
(i) three years with a high school diploma or equivalent; or
(ii) two years with an associate's degree or bachelor's degree; or
(iii) one year with a Master's degree or higher
CME Moderate Care Coordinators will:
Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development
Be culturally competent or responsive with training and experience necessary to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education)
Live in one of the counties included in Catchment Area C
Driving and Vehicle Requirements
Valid driver's license
Reliable personal transportation
Good driving record
Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability
Apply today!
www.nyap.org/employment
Benefits listed are for eligible employees as outlined by our benefit policy.
Qualifications
An Equal Opportunity Employer, including disability/veterans.
$47k yearly 4d ago
Patient Registration Rep
Ohiohealth 4.3
Patient access representative job in Delaware, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates.
**Responsibilities And Duties:**
Accurately identifies patient in EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
Performs registration functions in any of the PatientAccess areas.
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processed BXC patients.
Transcribes ancillary orders.
Scheduled outpatients.
Generates, prints and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
Attempts to collect residual balances from previous visits.
Answers questions or concerns regarding insurance residuals and self-pay accounts.
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
Generates appropriate regulatory documents and obtains consent signatures.
Identifies and/or determines patient Out of Network acceptance into the organization.
Reviews insurance information and speaks to patients regarding available financial aid.
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
Scans required documents used for claim submission into patient's medical record.
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed.
Complies with policies and procedures that are unique to each access area.
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
Goes to the Nursing Units to register or obtain consents.
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patient.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
Maintains patient logs for statistical purposes.
Reviewed insurance information and determines need for referrals and/or financial counseling.
Educations patients on MyChart, including its activation.
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.
**Minimum Qualifications:**
High School or GED (Required)
**Additional Job Description:**
Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
16
**Department**
Main Registration
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-33k yearly est. 60d+ ago
AWM Managed Account Trade Support
Jpmorgan Chase & Co 4.8
Patient access representative job in Columbus, OH
Are you looking to join a team that upholds a culture of excellence and delivers top-tier managed product offerings across diverse platforms and clients? As a Trade Support Associate, you will play a vital role in supporting our diverse partners-including third-party portfolio managers, Financial Advisors, Business, Operations, and Technology-by providing essential front-line support related to trade booking and settlement.
Key Responsibilities:
* Partner with third-party portfolio managers to support daily trade lifecycle activities.
* Address phone and email inquiries related to trading, data quality, application usage, and other topics, ensuring clear and supportive communication.
* Collaborate with Product Owners to resolve system issues and drive improvements.
* Gather, analyze, and interpret large sets of data and information to draw insights and recommend process enhancements.
* Serve as the first point of contact for internal and external partners, building strong relationships and trust.
* Identify and mitigate business risks to contribute to a safe and effective work environment.
* Support audit, regulatory, and compliance deliverables with attention to detail and integrity.
* Contribute to ongoing procedure and process analysis to help shape and improve workflows.
Required Qualifications, Skills, and Capabilities:
* Demonstrate 3+ years of experience in wealth management, asset management, or a support role.
* Exhibit proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and a willingness to learn new software.
* Show self-motivation and discipline, with the ability to work independently and take initiative.
* Collaborate effectively as a team player, demonstrating a strong work ethic and professionalism.
* Apply excellent attention to detail, with strong written, verbal, and problem-solving skills.
* Display outstanding organizational and time management abilities.
* Adapt and thrive in a fast-paced, dynamic environment where creative and strategic thinking are valued.
Preferred Qualifications, Skills, and Capabilities:
* Demonstrate experience supporting trade booking and settlement processes.
* Apply knowledge of audit, regulatory, and compliance requirements within financial services.
* Utilize advanced data analysis skills to drive process improvements.
* Exhibit experience building relationships with diverse partners, including Financial Advisors, Business, Operations, and Technology teams.
* Embrace opportunities to contribute to change management and workflow optimization initiatives.
$63k-83k yearly est. Auto-Apply 18d ago
Rehab Coordinator
TMC 4.5
Patient access representative job in Mason, OH
Job DescriptionDescriptionAsk about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You will be a professional representative of TMC throughout the facility as you develop and promote healthy relationships with all company and facility staff. Our Rehab Coordinators play an impactful role in successful execution of the TMC Experience.
Key Responsibilities
Transports and assists with patient care under the direct supervision of licensed therapists and in accordance with all state and federal laws.
Orders and maintains office supplies per company policy.
Responsible for the department filing, maintaining all filing cabinets, charts, and binders as described in the Facility Organizational Policy.
Prepares necessary forms to be distributed for physician signature and tracks the documentation so it is received in a timely manner.
Once the documentation is returned, complete a thorough review of the documentation to ensure it is complete, accurate and in compliance. Alert the Therapy Care Navigator, TCN, as required.
Make copies, scan, distribute, file all documentation in both charts and JBS (through Scan Snap) within the designated time frame to ensure all records are maintained accurately and are current and up-to-date.
Reviews DARs, treatment grids, and other reports as assigned to ensure accuracy and completion under supervision of TCN.
Attends meetings as directed by the TCN. Takes notes and communicates clearly and effectively back to the TCN and/or therapy staff all relative therapy information as needed.
Completes Tech Check List (Daily, Weekly, Monthly), notifies TCN of deficient areas and files as required.
Follows proper procedure for maintaining the cleanliness of the treatment and office areas.
Completes weekly sanitation of all equipment as directed by the TCN.
Represents the companies of TMC in a professional manner.
Promotes a positive work environment and follows company core values.
Develops and promotes working relationships with all company and facility staff.
Completes and monitors treatment scheduler and staff scheduler; secures PRN coverage when needed as directed by the TCN.
Reviews/approves time sheets daily under the direction of the TCN and in accordance with company policy.
Assist with answering phones and taking messages as necessary.
Check emails and distribute as necessary; ensures that All User and other company communications are distributed/or displayed for all staff to read.
Completes DAR and timesheet daily.
Completes assigned tasks as directed by the TCN, Area Manager and/or Regional Director.
Other duties as assigned.
Skills, Knowledge and Expertise
High School Diploma or GED.
Demonstrate computer proficiency.
Nurses' Aide Certification or equivalent health paraprofessional training and/or one year of experience in the rehabilitation field preferred.
Ability to successfully complete company Tech Coordinator training and testing.
Ability to demonstrate customer service and soft skills.
Ability to follow TMC Values and Mission Statement.
Excellent organizational skills. - Excellent communication and interpersonal skills.
Ability to multi-task, prioritize and meet deadlines within a teamwork environment.
Ability to identify, communicate and resolve issues and concerns as needed.
Maintain confidentiality.
Ability to lift and control 50 pounds.
TMC is an equal opportunity employer.
Benefits
New Grad Tuition Reimbursement Available!
Flexible Scheduling.
CEU and State Licensure Reimbursements.
13 Days of PTO and 6 Paid Holidays.
Plus one free Floating Holiday every year!
Internal Growth and Leadership Opportunities.
Mental Wellbeing Support Program.
Health, Dental, and Vision.
Retirement benefits (including 401k company match).
$46k-63k yearly est. 12d ago
Patient Care Representative
Heart of Ohio Family Health Centers 3.0
Patient access representative job in Columbus, OH
Greet patients, visitors, and others upon entry and, if required, process the account upon their exit
Set appointment times and call patients to confirm appointments
Support the clinical staff with an available patient chart/record
Gather and evaluate confidential patient information, including insurance or financial data for the purpose of determining patient responsibility and/or qualification for financial assistance
Accurately maintain the patient database software system
Serve as a recipient for packages, etc. (with limitation)
Serve as a payment collection resource, including a reconciliation at the end of the business day
Reports to: COO
Supervises: N/A
Dress Requirement: Scrubs
Work Schedule:
Monday through Friday during HOFH's standard business hours
Times are subject to change due to business necessity
Non-Exempt
Job Duties, these are considered essential to the successful performance of this position:
Pull the patient's record or prepare a new record / chart in preparation of the clinical visit
Optimistically greet persons upon entry and assist them upon exit, striving to meet and exceed the expectations of patients, visitors and other staff members
Notify the appropriate staff member of their appointment's arrival
Gather and evaluate confidential patient information, as related to insurance or financial data for the purpose of determining patient responsibility and/or qualification for financial assistance
Perform verification on insurance data and/or benefit enrollment that is submitted by the patient
Accurately maintain the patient data base software system by ensuring all data entered is true and correct
Answer the phone in a timely and efficient manner, identifying the Organization and optimistically greeting the caller
Transfer all phone calls to the appropriate staff member
Set appointment times in coordination with the medical staff work schedule and call patients to confirm appointments
Accept deliveries - except those required to have a personal signature from an employee; notify the employee or the Director of Human Resources or Director of Quality and Compliance
Collect payment and co-payment for medical services rendered
Accurately perform daily closing procedure
Consistently ensure HIPAA regulations and other federal, state and local laws and regulations pertaining to the duties of this position are observed
Adhere to all of the Organization's policies and procedures, especially the hazardous, health and safety procedures
Other duties as assigned (non-essential)
Facility Environment:
All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant
This position's primary work area is the reception desk area which is shared by other co-workers with similar tasks and functions. The reception desk area is:
kept at a normal working temperature
sanitized daily
maintains standard office environment furniture with adjustable chairs
maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height
Equipment Operated:
Telephone
Computer
Printer
Fax machine
Copier
Scanner
Credit card machine
Calculator
Other office equipment as assigned
Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees o Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
Qualifications
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Prefer experience with Allscripts software system
Prefer experience with ICD-10 CPT code or other medical codes
Prefer experience in a physician's office, clinic, hospital business office, billing office or related area dealing with the public in collection of data and funds
Understanding of laws and regulations impacting the registration procedure
Prefer an understanding of third party payer benefits and the requirements and methods for reimbursement
Ability to accurately enter data, preferably typing at a minimum of 45 wpm
Ability to accurately input the ICD-10 CPT code and/or other information as dictated by the physician or nurse practitioner while understanding the relationship of diagnosis and procedural codes so errors can be corrected prior to a rejection of the billing
Has the ability to diffuse and handle difficult situations by using good judgment, control of emotion and diplomacy
Demonstrates grammatically-correct verbal and written communication skills
Demonstrates efficient and courteous telephone skills
Demonstrates resilience, a positive attitude and the ability to work well in a fast paced, rapidly changing environment
Ability to work in a team setting and/or with minimal supervision
$32k-37k yearly est. 16d ago
Patient Service Coordinator
Blue Cloud Pediatric Surgery Centers
Patient access representative job in Westerville, OH
NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
$30k-41k yearly est. 12d ago
Title & Registration Specialist
Bush Specialty Vehicles
Patient access representative job in Mason, OH
Build your future with Bush Trucking. Bush is looking for individuals who can make a difference. Key skill sets include: verbal communication, organizing, following standard procedures and implementing efficiencies.
Bush cross-trains employees' skills across manufacturing, lease financing and logistics operations.
You will interact with customers, internal departments and external service providers to quickly title, register and plate our customer's leased vehicles. We will teach you how to navigate our systems and we will help you develop your skills.
We are seeking individuals experienced with data entry and Microsoft Excel skills (preferably at an intermediate level). Title and Registration activities are a plus. Ideal candidates, once trained, will be self-directed and execute tasks with minimal supervision. Truly looking for a candidate that can enter data accurately and timely.
We work on-site in Mason, Ohio 45040.
ESSENTIAL DUTIES AND RESPONSIBILITIES may include, but are not limited to the following specialties:
Primary Duties & Responsibilities
Learn Bush's lease documents and terminology
Data Entry - ensure ERP is accurate and up to date
Assist updating spreadsheets and downloading reports
Execute standard procedures
Send daily paperwork to our third-party service provider that allows timely and accurately vehicle title and registration in any of the United States
Clearly and professionally communicate with customers (verbal & written)
Track the title's status in the lease system and resolve outstanding issues
Self-review work
File and organize documents according to department standard procedures
Follow the document flow procedures to ensure files are processed
Follow the electronic file saving process to archive files
Minimum Qualifications
At least intermediate computer and excel skills, won't ask to create graphs or pivot tables but need someone who can update.
Vehicle title and registration experience
Ability to maintain a professional and pleasant attitude under a variety of circumstances
Stay organized in a high volume environment
Notary a plus but not necessary
The position offers:
Competitive Salary,
Paid Vacation,
Bonus Potential,
Medical Benefits, Dental, Vision, Life, FSA, Direct Deposit, and 401K.
It also offers:
Paid Holidays,
Advancement Potential, and an Excellent Quality of Life.
This position calls for an agile, independent and energetic individual eager to contribute to the growth of our company in the drive towards operational excellence. The Title and Registration Specialist plays a key role in ensuring that our business is always running smoothly, supporting the needs of our customers.
Bush Truck Leasing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Qualifications
Build your future with Bush Trucking. Bush is looking for individuals who can make a difference. Key skill sets include: verbal communication, organizing, following standard procedures and implementing efficiencies.
Bush cross-trains employees' skills across manufacturing, lease financing and logistics operations.
You will interact with customers, internal departments and external service providers to quickly title, register and plate our customer's leased vehicles. We will teach you how to navigate our systems and we will help you develop your skills.
We are seeking individuals experienced with data entry and Microsoft Excel skills (preferably at an intermediate level). Title and Registration activities are a plus. Ideal candidates, once trained, will be self-directed and execute tasks with minimal supervision. Truly looking for a candidate that can enter data accurately and timely.
We work on-site in Mason, Ohio 45040.
ESSENTIAL DUTIES AND RESPONSIBILITIES may include, but are not limited to the following specialties:
Primary Duties & Responsibilities
Learn Bush's lease documents and terminology
Data Entry ensure ERP is accurate and up to date
Assist updating spreadsheets and downloading reports
Execute standard procedures
Send daily paperwork to our third-party service provider that allows timely and accurately vehicle title and registration in any of the United States
Clearly and professionally communicate with customers (verbal & written)
Track the title's status in the lease system and resolve outstanding issues
Self-review work
File and organize documents according to department standard procedures
Follow the document flow procedures to ensure files are processed
Follow the electronic file saving process to archive files
Minimum Qualifications
At least intermediate computer and excel skills, won't ask to create graphs or pivot tables but need someone who can update.
Vehicle title and registration experience
Ability to maintain a professional and pleasant attitude under a variety of circumstances
Stay organized in a high volume environment
Notary a plus but not necessary
$24k-33k yearly est. 16d ago
Registration Specialist - Part Time (.5 FTE)
Lindner Center of Hope 4.5
Patient access representative job in Mason, OH
Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time.
One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine.
Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world.
A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care.
We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations.
At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk:
Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process.
Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system.
Collects co-pay, deductible or other out-of-pocket liability and receipts the patient.
Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill.
Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift.
Clearly documents all activity on the patient's account in the patient accounting system.
Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed.
Greets all visitors in a respectful manner as they enter the main lobby.
Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH.
Performs all other duties as assigned.
Position Qualifications:
High school diploma required
At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred.
Strong customer service skills and a high degree of confidentiality are required.
Must have strong computer skills including Excel and Word.
Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required.
Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values.
Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to:
Affordable medical, dental, and vision plans for both full-time and part-time employees
Flexible spending and health savings accounts
Generous paid time off that starts accruing on day one
Opportunities for tuition reimbursement and continuous education
An employer-matching 401(k) retirement plan to help you plan for the future
Complimentary gym membership
Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program
A community of mission-driven individuals passionate about making a difference
All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA).
Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$29k-33k yearly est. 49d ago
Customer Service Representative (Banking)
Russell Tobin 4.1
Patient access representative job in Columbus, OH
Customer Service Representative
Duration: 6-12-month contract
Pay: $18-$19/hour
Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment?
This is your chance to join a leading investment banking firm and gain hands-on experience in financial services.
Who We're Looking For:
• Recent grads or professionals with 6 months to 2 years of experience (internships count!)
• Strong communication, problem-solving, and organizational skills
• Background in banking, financial services, or customer support is a plus
Preferred qualifications:
• Bachelor's degree
• Previous call center or customer-facing experience
What You'll Do:
• Handle inbound calls related to accounts
• Deliver high-quality, accurate, and efficient customer service
• Troubleshoot and resolve client issues professionally
• Maintain detailed records of customer interactions
🌟 Why Join Us?
• Get your foot in the door at a top-tier financial institution
• Build skills in client service, financial operations, and problem resolution
• Work in a collaborative, growth-oriented environment
• Potential to convert to a full-time role
$18-19 hourly 2d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Springfield, OH?
The average patient access representative in Springfield, OH earns between $25,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Springfield, OH
$31,000
What are the biggest employers of Patient Access Representatives in Springfield, OH?
The biggest employers of Patient Access Representatives in Springfield, OH are: