Patient access representative jobs in Vallejo, CA - 908 jobs
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Patient Access Representative
Medical Staff Coordinator
Patient Service Representative
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Patient Advocate
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Prior Authorization Specialist
Finance Counselor
Credentialing Specialist
Registration Specialist
Patient Representative
Senior Project Finance Counsel for Clean Energy Deals
Sunrun Inc. 4.5
Patient access representative job in San Francisco, CA
A leading clean energy company in San Francisco is seeking a Senior Counsel, focusing on Project Finance and Commercial Transactions. This pivotal role involves structuring, negotiating, and closing complex transactions. You will provide strategic legal counsel to executive stakeholders and manage compliance with evolving federal legislation. Ideal candidates will have a Juris Doctor degree and extensive experience in renewable energy projects. The role offers a dynamic culture prioritizing employee well-being and development.
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$41k-48k yearly est. 2d ago
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Patient Services Representative
Us Tech Solutions 4.4
Patient access representative job in San Francisco, CA
The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic).
Key Responsibilities:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information.
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately.
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests.
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments.
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations.
Uphold patient confidentiality and comply with HIPAA and organizational policies.
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving.
Qualifications:
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role.
Strong communication skills with a professional and approachable demeanor.
Proactive mindset with ability to anticipate clinic needs and take initiative.
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly.
Strong organizational skills with attention to detail and accuracy.
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence.
Preferred Skills:
Previous experience in a specialty clinic or hospital setting.
Familiarity with endocrinology or related medical terminology.
Bilingual skills a plus (not required).
Recruiter Details:
Vishakha Singh
Sr IT Recruiter
E-mail: *************************************
Internal id- 26-01010
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$32k-37k yearly est. 3d ago
Turnaround Scheduler
Airswift 4.9
Patient access representative job in Rodeo, CA
One of our major oil and gas clients is seeking a Turnaround Scheduler III to work on a 12-month assignment in their facilities in Rodeo, CA
The Scheduler will ensure compliance with The Company's project scheduling standards and key procedures. This role involves reviewing project schedules to confirm that activity sequences meet project objectives, leading schedule integration across contractors and owner teams, coordinating risk analysis, and optimizing critical paths and milestones.
Responsibilities:
Key Responsibilities
Pre-Execution Phase:
Develop and maintain an integrated project cost and schedule system.
Write procedures and instructions for schedule preparation and maintenance.
Identify all project activities and develop logic using Critical Path Method (CPM).
Prepare project control reporting procedures, including risk assessment and earned value.
Construct logic networks for risk mitigation and contingency planning.
Maintain integrated schedules reflecting engineering, procurement, and construction interdependencies.
Review contractor schedules, progress, and productivity; monitor and verify monthly earned value.
Perform critical path analysis and develop work-around plans for variances.
Execution Phase:
Monitor actual progress against baseline schedules and report variances.
Consolidate information from Engineering, Procurement, and Construction teams to update schedules.
Participate in weekly schedule reviews and planning meetings.
Prepare earned value and variance reports; implement recovery plans as needed.
Interface with contractor scheduling specialists to ensure accurate integration.
Lead planning meetings to highlight upcoming milestones and ensure alignment.
Requirements:
Proficiency in Primavera P6 and MS Project.
BS degree in Construction Management, Engineering, or equivalent experience.
Strong knowledge of Project Controls, Planning & Scheduling, and Earned Value Management.
Minimum 5 years' experience scheduling small to large downstream projects.
Familiarity with refining equipment and turnaround environments.
Ability to manage multiple priorities in a fast-paced setting.
Strong organizational and leadership skills.
Open to relocation.
$56k-95k yearly est. 4d ago
Medical Staff Coordinator
Insight Global
Patient access representative job in San Francisco, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 2d ago
Finite Scheduler
Lasalle Network 3.9
Patient access representative job in Fairfield, CA
The Finite Planner is responsible for developing and maintaining realistic, capacity-constrained production schedules that align demand, labor, equipment, and material availability. This role works closely with operations, supply chain, and manufacturing teams to optimize throughput, meet service level commitments, and support continuous improvement initiatives.
Key Responsibilities
Develop and manage finite capacity production schedules based on demand forecasts, customer orders, and operational constraints
Balance production priorities with available labor, equipment, materials, and line capacity
Adjust schedules in response to changes such as demand fluctuations, downtime, material shortages, or quality issues
Collaborate with manufacturing, procurement, quality, and logistics teams to ensure executable plans
Monitor schedule adherence and analyze variances to identify root causes and improvement opportunities
Maintain accurate planning data including routings, lead times, yields, and capacities
Support inventory optimization and minimize excess, shortages, and obsolescence
Participate in S&OP / S&OE meetings as needed
Leverage ERP and planning tools to drive data-based decisions
Support continuous improvement initiatives related to planning accuracy, efficiency, and service levels
Required Qualifications
Bachelor's degree in Supply Chain, Operations Management, Industrial Engineering, or related field (or equivalent experience)
3+ years of experience in production planning or finite scheduling within a manufacturing environment
Strong understanding of manufacturing processes and capacity planning
Experience working with ERP systems (e.g., M3, SAP, Oracle, or similar)
Advanced Excel skills and strong analytical abilities
Ability to manage competing priorities in a fast-paced environment
Strong communication and cross-functional collaboration skills
Comp- up to $40/hr and health, dental and vision benefits availabile
Julie Hess
Senior Project Manager
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
$40 hourly 14h ago
Patient Services Representative
Pop-Up Talent 4.3
Patient access representative job in San Francisco, CA
San Francisco, CA 94109
Shift: Day 5x8-Hour (08:00 - 04:30)
Note: MUST be legally authorized to work in the United States.
The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic)
KEY RESPONSIBILITIES:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations
Uphold patient confidentiality and comply with HIPAA and organizational policies
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving
QUALIFICATIONS:
Prior experience as a Patient Service Representative, Medical Receptionist, or in a similar healthcare support role
Strong communication skills with a professional and approachable demeanor
Proactive mindset with ability to anticipate clinic needs and take initiative
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly
Strong organizational skills with attention to detail and accuracy
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence
Preferred Skills:
Previous experience in a specialty clinic or hospital setting
Familiarity with endocrinology or related medical terminology
Bilingual skills a plus (not required)
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
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$32k-39k yearly est. 1d ago
Patient Advocate
Amerit Consulting 4.0
Patient access representative job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished Patient Navigator
______________________________________________________
*** Candidate must be authorized to work in USA without requiring sponsorship ***
_____________________________________________________________
Position Title - Patient Navigator (Job Id: 3165756)
Location: San Francisco, CA 94158
Duration: 3 months + Strong Possibility of Extension
_________________________________________________________
Notes:
Onsite role.
Work Schedule: Mon - Fri; 08:00 AM - 05:00 PM Pacific Time.
Qualifications:
Looking for candidates that have:
Direct experience handling patient grievances or patient advocacy in a hospital or healthcare system
Experience working with ethnically, culturally, and sexually diverse populations
At least three years of relevant healthcare, patient relations, public health, or compliance related experience, or equivalent hands on experience
Experience working with ethnically, culturally, and sexually diverse populations.
Knowledge of HIV/STD treatment and prevention with a focus on harm reduction.
Strong knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations.
Knowledge of Medical Terminology.
Strong knowledge of data collection, compilation, and analytical techniques.
Strong skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. In-depth knowledge of the organization and how to get issues resolved.
Bachelor's degree in related area and three or more years of relevant experience and / or equivalent experience / training.
Preferred Certification:
California HIV Test Counseling Certification
_________________________________________________________
I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.
Bhupesh Khurana
Lead Technical Recruiter
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
$36k-44k yearly est. 2d ago
Outpatient Surgery Scheduler
Prokatchers LLC
Patient access representative job in San Rafael, CA
We are seeking an experienced Surgery Scheduler to support a busy Ambulatory Surgery Center (ASC). This role is responsible for coordinating outpatient surgical procedures for multiple surgeons across various specialties while ensuring efficient case flow, accurate scheduling, and excellent patient service in a fast-paced environment.
Schedule and coordinate outpatient surgical procedures for approximately 20 surgeons across multiple specialties
Act as a liaison between surgeons' offices, patients, anesthesia providers, and clinical staff
Ensure cases are scheduled according to ASC policies, block utilization, and surgeon availability
Manage schedule changes, cancellations, and same-day add-on cases
Collaborate with anesthesia and nursing leadership to optimize OR utilization and daily case volume
Maintain accurate scheduling records in the ASC scheduling system
Ensure compliance with HIPAA, CMS, and accreditation standards (AAAHC / Joint Commission)
Provide exceptional customer service as a front-facing representative of the ASC
Perform additional administrative duties as assigned
$36k-47k yearly est. 14h ago
Insurance Analytics Specialist (Actuary)- Tec...
Lockton Companies 4.5
Patient access representative job in San Francisco, CA
Insurance Analytics Specialist (Actuary)- Technology Ris...
San Francisco, California, United States of America
Insurance Analytics Specialist (Actuary)- Technology Ris...
San Francisco, California, United States of America
At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update .
A few of the reasons Associates love working at Lockton include:
Opportunities for growth and advancement, including paid training and professional development
12-week paid parental leave
A huge emphasis on community involvement
Frequent athletic and wellness events
Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!
We seek an experienced Insurance Analytics Specialist/Actuary to join our team. In this role, you will be part of an engaging and dynamic brokering team building insurance products that uses creative analytics solutions to advocate for our clients. You will also serve as the daily liaison between our account team and our internal analytics partners, ensuring data completeness and quality, as well as managing workflow and work quality. The ideal candidate will have a strong foundation in insurance analytics, a solid understanding of fundamental insurance concepts, and the ability to transform complex data into actionable insights.
Key Responsibilities
Advanced Analytics for Bespoke Analysis
• Perform sophisticated analytical research on specialized insurance topics, including innovative initiatives in autonomy and actuarial research
• Design and implement analytical models to evaluate risk factors, pricing implications, and coverage considerations for specialized insurance scenarios
• Translate complex insurance data into meaningful insights that drive strategic decision-making
• Develop data visualization tools to communicate analytical findings to stakeholders at various levels effectively
• Research industry trends and emerging risks to provide proactive recommendations on underwriting approaches
• Support internal analytics initiatives by applying statistical techniques to uncover patterns and relationships within insurance data
Data Review and Workload Management with our internal Analytics partners
• Serve as the primary liaison between our team and internal analytics partners, anticipating their data requirements and questions
• Conduct comprehensive data validation checks to ensure completeness and accuracy
• Identify and resolve data discrepancies or missing elements independently
• Develop and implement standardized data preparation procedures to ensure efficient workload management, streamline the review process, and minimize delays
Qualifications
Required Qualifications
• Bachelor's degree in Analytics, Statistics, Actuarial Science, Finance, Economics, Insurance, or related field
• At least 4-6 years of experience in insurance analytics, data analysis, or a related role within the insurance industry
• Demonstrated understanding of fundamental insurance concepts, including supply/demand dynamics, loss components, and their interrelationships
• Proficiency in data analysis tools such as Excel, SQL, and Python
• Experience with data quality assurance processes and validation methodologies
• Strong analytical skills with the ability to interpret complex datasets and identify meaningful patterns
Preferred Qualifications
• Insurance industry certifications such as ACAS, CPCU, or ARM
• Experience working with claims data, policy information, and underwriting systems
• Background in predictive modeling or machine learning applications in insurance
• Knowledge of the forefront of technology innovations and related insurance implications
• Experience with data visualization tools like Tableau or Power BI
Skills and Competencies
• Exceptional attention to detail and commitment to data accuracy and integrity
• Strong critical thinking and problem-solving abilities to address complex analytical challenges
• Collaborate effectively across internal teams and external partners by understanding diverse stakeholder priorities and delivering solutions that align technical requirements with organizational objectives
• Excellent communication skills to adapt communication approaches and translate technical findings into business insights
• Self-motivation and the ability to work independently while managing multiple priorities
• Collaborative mindset with the ability to work effectively with cross-functional teams
• Advanced knowledge of insurance industry terminology, products, and regulatory considerations
Working Conditions
This full-time position primarily operates in an office environment. The role may require occasional travel to meet with partners or attend industry events. Some flexibility in work scheduling may be necessary to meet project deadlines.
Equal Opportunity Statement
Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what's right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
Manage Consent Preferences
Always Active
#J-18808-Ljbffr
$39k-47k yearly est. 6d ago
Medical Credentialing Specialist
Teksystems 4.4
Patient access representative job in Fairfield, CA
*Job Overview* We're looking for someone to help ensure healthcare providers meet all credentialing requirements. This role involves reviewing documents, verifying information, and keeping everything organized and accurate. *What You'll Do* * Handle credentialing and re-credentialing for providers following company guidelines.
* Send forms and track responses to make sure everything is completed on time.
* Review documents for accuracy and resolve any discrepancies.
* Check provider licenses and compliance with state and federal regulations.
* Summarize detailed reports into clear, concise information.
* Maintain organized files that meet compliance standards.
* Guide providers on how to complete forms and submit required documents.
* Create reports and templates using Word and Excel.
* Enter data into multiple systems and respond to phone inquiries.
*What We're Looking For*
* *Experience:* 1-2 years in credentialing OR 2-3 years verifying insurance or working with benefits.
* *Skills:*
* Knowledge of medical terminology
* Strong communication (written and verbal)
* Proficiency in Microsoft Office and other software
* Excellent organization and multitasking
* Detail-oriented and able to spot important information
* Great customer service and interpersonal skills
* Ability to handle sensitive issues with professionalism
*Job Type & Location*
This is a Contract position based out of Fairfield, CA.
*Pay and Benefits*The pay range for this position is $26.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Fairfield,CA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$26-26 hourly 1d ago
Standardized Patient
Director of Student Health In Vallejo, California
Patient access representative job in Vallejo, CA
The standardized patient (SP) will learn and simulate patient cases (symptoms, tone and personality traits) repeatedly and consistently for the educational purposes of Touro University students.
For more information and to complete the required questionnaire, please click on the link below:
*************************************************************************************
Responsibilities
The standardized patient will be expected to:
Promote a safe learning environment for Touro University students at all times
Follow through case assignments and student encounters fairly, objectively and without bias or prejudice
Recall key items from each student encounter and report via computer generated checklist in assessment formats
Give “patient perspective” feedback to students
when assigned
, keeping comments constructive and supportive to the student
Remain sensitive to the restricted and nonpublic nature of all curriculum, test/case materials and student information
Attend periodic in-service sessions for performance enhancement and technique refreshment
Maintain reliability in scheduling of performance and training
The standardized patient must agree to the recording (sound and image) of each simulated encounter. The recording will remain the property of Touro University. Recordings will be archived as document and may be used for teaching and/or research purposes.
The standardized patient must agree to, on a case to case basis, non-invasive physical examinations and/or manipulative treatments by students during encounters in teaching and assessment formats while being recorded.
Qualifications
QUALIFICATION(S):
The primary qualifications for the position of standardized patient are:
Ability to comprehend and demonstrate concepts of standardization in role play and simulation
Ability to communicate well (written and spoken)
Basic computer skills for checklist submission
Reliability and flexibility in scheduling
CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.
Professional demeanor and self-motivation
Willing to take direction
Enjoys and works well with other people
Maximum Salary USD $24.00/Hr.
$24 hourly Auto-Apply 60d+ ago
Patient Access Specialist - San Francisco, CA
Connections 4.2
Patient access representative job in San Francisco, CA
Why join Connections If you're passionate about making a meaningful impact, working in a mission-driven environment, and helping redefine behavioral health crisis care, we invite you to join us at Connections Health Solutions. Together, we're saving lives and changing the face of behavioral health.
About Connections
We're not just behavioral health people-we're crisis people. When individuals need support now, we provide immediate-access behavioral health crisis care that stabilizes, supports, and connects people to the resources they need to continue their recovery.
Founded by emergency room psychiatrists, our physician-led, data-driven model is backed by more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered critical crisis care to thousands of people during some of the most challenging moments of their lives. Our mission is simple and unwavering: providing immediate care to people in crisis and connecting them to long-term support within their community.
About the RESET Center, operated by Connections
Located in San Francisco's South of Market neighborhood, the RESET Center provides an alternative destination for individuals who are found to be publicly intoxicated (due to alcohol and/or drugs) and would otherwise be transported to the emergency department or jail.
In collaboration and partnership with local law enforcement and public health agencies, the RESET Center aims to effectively divert intoxicated individuals away from the criminal justice and/or healthcare systems to improve outcomes, reduce systemic burden, and support connection to needed resources within the community.
Responsibilities
What You'll Do:
The PatientAccess Specialist facilitates timely access to care by ensuring patient eligibility and benefits are verified prior to service and updates the information in the Electronic Health Record (EHR) accordingly. In the event a patient does not have insurance, this position assesses and determines if a participant qualifies for Medicaid or the Federal Marketplace insurance coverage and assists in the application process. Works with health plans to obtain coverage for uninsured participants seeking services within Connections Health Solutions (CHS). Reconciles daily visits with requested and confirmed applications. Responsible for correcting any claims denied or rejected for eligibility or benefits as it relates to the appropriate payer associated with the individual's account.
* Researches and resolves registration and enrollment issues during an individual's stay.
* Ensures the accuracy of participant demographic information, updating as necessary.
* Verify eligibility and benefits for daily visits in accordance with CHS procedures.
* Assists with obtaining missing data to support eligibility determinations.
* Works with CHS staff and health plans to assist participants with completing applications for enrollment with Medicaid plans.
* Collects and communicates necessary information regarding individual's insurance carrier.
* Tracks Medicaid applications, to ensure completeness and acceptance.
* Update Electronic Health Record (EHR) with pertinent information required for timely and accurate billing.
* Resolve registration and authorization issues during the individuals in crisis visit.
* Review eligibility software daily to correct errors identified during the individual's visit.
* Assist individual's with identifying the appropriate Financial Assistance Program that meets their needs.
* Coordinate additional information obtained with clinical operations and RCM teams.
* Perform check out review to ensure that no additional information is needed before claim submission.
* Performs all other duties as assigned.
Qualifications
What You'll Bring:
* High School diploma or equivalent
* Patient registration in a multi-specialty or Hospital environment
* 2 years of medical billing (eligibility)
* Working knowledge of Medicaid, Medicare, and Commercial products
* The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment
It would be great if you had:
* Bachelor's degree in Healthcare or related field
* 5 years physician, hospital, and/or facility billing within a multi-specialty environment
* Bilingual in Spanish
What We Offer:
Full-time only:
* Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
* CHS pays for Basic Life, AD&D, Short and Long-Term Disability
* Voluntary Life insurance option for employees and their families
* Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
* Flexible Spending Accounts (health care, dependent care, and commuter benefits for eligible transportation expenses)
* 401k company match after 6 months (50% of deferrals up to 6% of compensation)
* Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
All employees (Pool, Part-time and Full-time):
* Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
* After 90 days, you are auto enrolled in the 401k Plan
Pay Range: $25.76 - $31.50 per hour Actual compensation is based on relevant experience, education, internal equity, and budget.
Connections Health Solutions is proud to be a Second Chance employer.
Inclusion & Equal Opportunity
Connections Health Solutions is an Equal Opportunity Employer.We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other protected characteristic.
#INDSF
EEO Statement
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
$31k-36k yearly est. Auto-Apply 4d ago
ICC - Access Coordinator
Healthright 360 4.5
Patient access representative job in San Francisco, CA
Access Coordinators assists the agency with day-to-day functions, which includes a rotation of front desk intake/registration, scheduling, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments. KEY RESPONSIBILITIES
Clinic Intake Responsibilities:
Schedules medical clinic appointments and directs calls throughout the agency.
Assists with enrolling patients into HSF (Healthy San Francisco) program.
Makes follow-up calls for providers; calls to confirm "next day's appointments".
Greets and provides customer service to patients, guests, clients, and vendors.
Communicates clearly on the phone and accurately takes and delivers messages.
Works at other locations when needed.
Documentation Responsibilities:
Performs general administrative tasks such as filing, organizing, data entry and billing.
Assists in maintaining computerized appointment system (Mysis) or other assigned system.
Processes patient/client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Administrative Responsibilities:
Manages receipt and routing of agency mail (incoming and outgoing).
Assists and directs callers and visitors to appropriate employees and departments.
Ability to operate a single or multiple position telephone switchboard. Works in a team-oriented environment.
Orientation, training, and supervision of volunteers on certain front desk responsibilities may be assigned.
And perform other duties as assigned.
QUALIFICATIONS
Education, Certification, and Experience
High school diploma or equivalent.
Prior experience in front desk reception, administrative and/or customer service.
Experience working with staff and volunteers.
Preferably 2 years' experience working in a medical front office setting, preferably in a community clinic with medical experience.
Preferably MISYS and One-E-App experience (CAA Certified).
CPR certification and First Aid certification.
Knowledge
Knowledge of HIPAA regulations.
Working knowledge of computerized medical scheduling and billing systems.
Familiarity with other community agencies in the Bay Area to make appropriate referrals preferred.
Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services preferred.
$32k-37k yearly est. 38d ago
Patient Registration Specialist
Roots Community Health Center 3.5
Patient access representative job in Oakland, CA
Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be.
Duties and Responsibilities:
Utilize de-escalation techniques with clients and guests when necessary.
Ensures that the reception area stays clean and orderly.
Ensures that the reception area is free of safety hazards.
Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions.
Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed.
Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources.
Identify ways to improve the delivery and experience of care for Roots patients.
Train others on the referral workflow.
Complete projects, as needed.
Maintain strict confidentiality and follow all HIPAA regulations.
Attend organizational and other training and meetings related to job roles.
Competencies:
Bachelor's degree with 3 years' experience in program and /or project management.
OR Associate degree in related fields with 4 years' experience working in program and /or project management.
Experience working in a non-profit organization, or a community clinic preferred.
Cultural competency and the ability to work effectively across diverse populations.
Solid organizational skills including attention to detail and multi-tasking.
Strong working knowledge of Microsoft Office and G-Suite.
Ability to work with people from diverse backgrounds.
Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases.
Ability to work on-site full-time.
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.
$33k-39k yearly est. Auto-Apply 60d+ ago
University Registrar - (Administrator III) - Division of Enrollment Management
California State University System 4.2
Patient access representative job in San Francisco, CA
s and staff responsibilities are updated to reflect current operations. Oversee staff attendance, scheduling, and student-centered service delivery. Manage office budget, conduct annual budget development and mid-year reviews, and ensure funds are used efficiently within the SAEM budget model. Submit funding requests consistent with university and divisional procedures.
Service Excellence & Student Experience
* Provide responsive, equitable, and high-quality service to students, faculty, staff, and external stakeholders.
* Promote continuous improvement in service delivery, with a focus on technology-enabled solutions, student satisfaction, and operational efficiency.
* Ensure consistent, accessible information about Registrar services across digital and in-person platforms.
* Represent the Registrar's Office at university events and be available as needed during evenings/weekends.
Leadership &University Engagement
* Serve on campus-wide committees related to student records, academic policy, and enrollment processes.
* Collaborate with ITS and campus partners to improve student systems, reporting tools, and data integration.
* Promote SF State's mission of diversity, equity, and inclusion through policies, practices, and services.
Minimum Qualifications
* Master's Degree from an accredited institution.
* Minimum of 5 years of a progressively responsible leadership experience in university registrar or student records office.
* Demonstrated knowledge of student information systems and academic policy enforcement.
* Excellent written, oral, and interpersonal communication skills with ability to explain complex information to diverse audiences.
* Demonstrated commitment to serving a highly diverse student, faculty, and staff population.
Preferred Qualifications
* Experience managing technology-based operations in higher education, including PeopleSoft/Campus Solutions.
* Knowledge of best practices in records management, registration, and student success within a strategic enrollment management framework.
* Strong background in data analysis, reporting, and systems optimization.
* Experience collaborating across cabinet-level units to implement academic and enrollment policies.
Pre-Employment Requirements
This position requires the successful completion of a background check.
Eligibility to Work
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Benefits
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
CSUEU Position (For CSUEU Positions Only)
Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.
Additional Information
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at *******************************************************
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at **************.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
Advertised: Nov 04 2025 Pacific Standard Time
Applications close:
$38k-52k yearly est. 60d+ ago
Patient Registration Rep
Ohiohealth 4.3
Patient access representative job in Ashland, CA
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates.
Responsibilities And Duties:
Accurately identifies patient in EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
Performs registration functions in any of the PatientAccess areas.
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processed BXC patients.
Transcribes ancillary orders.
Scheduled outpatients.
Generates, prints and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
Attempts to collect residual balances from previous visits.
Answers questions or concerns regarding insurance residuals and self-pay accounts.
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
Generates appropriate regulatory documents and obtains consent signatures.
Identifies and/or determines patient Out of Network acceptance into the organization.
Reviews insurance information and speaks to patients regarding available financial aid.
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
Scans required documents used for claim submission into patient's medical record.
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed.
Complies with policies and procedures that are unique to each access area.
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
Goes to the Nursing Units to register or obtain consents.
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patient.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
Maintains patient logs for statistical purposes.
Reviewed insurance information and determines need for referrals and/or financial counseling.
Educations patients on MyChart, including its activation.
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
SPECIALIZED KNOWLEDGE
Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting.
Work Shift:
Evening
Scheduled Weekly Hours :
40
Department
Main Registration
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$33k-37k yearly est. Auto-Apply 2d ago
Patient Navigator Specialist
Insight Global
Patient access representative job in San Francisco, CA
Strong skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. In-depth knowledge of the organization and how to get issues resolved.
Required Skills:
Direct experience handling patient grievances or patient advocacy in a hospital or healthcare system
Experience working with ethnically, culturally, and sexually diverse populations
At least three years of relevant healthcare, patient relations, public health, or compliance related experience, or equivalent hands-on experience
Knowledge of HIV/STD treatment and prevention with a focus on harm reduction.
Strong knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations.
Knowledge of Medical Terminology.
Strong knowledge of data collection, compilation, and analytical techniques.
Required Education:
Bachelor's degree in related area and three or more years of relevant experience and / or equivalent experience / training.
Preferred Certification:
California HIV Test Counseling Certification
$38k-48k yearly est. 2d ago
Medical Office Coordinator
Amerit Consulting 4.0
Patient access representative job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Office Coordinator
__________________________________________________
NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Medical Office Coordinator (Job Id - # 3165731)
Location: San Francisco CA 94158
Duration: 3 Months + Strong Possibility of Extension
______________________________________________________
REQUIRED QUALIFICATIONS:
High school graduate or equivalent with 4 years of related experience; or college degree and 6 months of related experience; or equivalent combination of education and experience
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
Demonstrated administrative/office coordination skills
Demonstrated knowledge of medical practice terminology
Basic math skills
Ability to deal sensitively and effectively with patients
Excellent organizational and problem-solving skills
Successfully passes fingerprinting protocol and is approved to be a cash collector
Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems
Ability to analyze situations, prioritizes tasks, and develops solutions and make recommendations
Ability to work with minimal supervision
Ability to use good judgment and work independently at times under the pressure of deadlines
Excellent customer service and communication/interpersonal skills, both over the telephone and directly
Proven ability to deal with a wide variety of individuals
Within 6 months of start date, based upon completion of training, the Supervisor completes the proficiency checklist with the employee. This includes the following areas if applicable
Referrals (Incoming referral entry) and handling all referral WQs
Pend orders
Pend smart sets
Schedule surgeries
Work applicable work queues
Messaging (CRM) if applicable
2nd calls in CRM if applicable
Telephone encounters
My open encounter
Staff message
New message
Route Patient advice request to providers (My Chart)
Patient Schedule (My Chart)
Letters
Pools
Patient look up
Check in process
Check out process
Comment field
Quick note
Scanning
PREFERRED QUALIFICATIONS:
SFDPH Eligibility Basics certification
Bi-lingual or multi-lingual capability (Spanish) strongly preferred
Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medial record data abstraction, or patient financial services
Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three
Prior experience with EPIC
Knowledge of community-based HIV service agencies and HIV specific assistance programs
Work experience of providing services to HIV+ individuals in a clinic-based setting
________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
$34k-42k yearly est. 2d ago
ICC - Access Coordinator
Healthright 360 4.5
Patient access representative job in San Francisco, CA
Access Coordinators assists the agency with day-to-day functions, which includes a rotation of front desk intake/registration, scheduling, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments. KEY RESPONSIBILITIES
Clinic Intake Responsibilities:
Schedules medical clinic appointments and directs calls throughout the agency.
Assists with enrolling patients into HSF (Healthy San Francisco) program.
Makes follow-up calls for providers; calls to confirm “next day's appointments”.
Greets and provides customer service to patients, guests, clients, and vendors.
Communicates clearly on the phone and accurately takes and delivers messages.
Works at other locations when needed.
Documentation Responsibilities:
Performs general administrative tasks such as filing, organizing, data entry and billing.
Assists in maintaining computerized appointment system (Mysis) or other assigned system.
Processes patient/client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Administrative Responsibilities:
Manages receipt and routing of agency mail (incoming and outgoing).
Assists and directs callers and visitors to appropriate employees and departments.
Ability to operate a single or multiple position telephone switchboard. Works in a team-oriented environment.
Orientation, training, and supervision of volunteers on certain front desk responsibilities may be assigned.
And perform other duties as assigned.
QUALIFICATIONS
Education, Certification, and Experience
High school diploma or equivalent.
Prior experience in front desk reception, administrative and/or customer service.
Experience working with staff and volunteers.
Preferably 2 years' experience working in a medical front office setting, preferably in a community clinic with medical experience.
Preferably MISYS and One-E-App experience (CAA Certified).
CPR certification and First Aid certification.
Knowledge
Knowledge of HIPAA regulations.
Working knowledge of computerized medical scheduling and billing systems.
Familiarity with other community agencies in the Bay Area to make appropriate referrals preferred.
Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services preferred.
$32k-37k yearly est. 36d ago
Patient Services Specialist
Roots Community Health Center 3.5
Patient access representative job in Oakland, CA
Full-time Description
The Patient Services Specialist represents Roots Community Health Center, working as part of a team in a highly visible setting. This position provides superior client/patient service, and interacts with team members/clinic personnel, employees of other departments, physicians' offices and hospitals, as well as the public. This position provides outreach and services for low-income and/or high-risk individuals such as justice involved, houseless and substance using populations who are potentially eligible for Medi-Cal funded services and are in need of medical care.
Duties and Responsibilities:
Process clinic specialist referrals from start to finish by submitting, assisting with scheduling and providing access to resources.
Identify ways to improve the delivery and experience of care for Roots patients.
Support patients in their wellness goals by way of engagement.
Document and communicate effectively with patients and the patients' care teams.
Maintain databases and update electronic health system.
Conduct new patient intakes.
Attend program meetings to discuss status of referrals, challenges/barriers with the following up with patients, and/or outside specialist. Report to the program administrators the current total of referrals for each program.
Attend and participate in MAA/TCM Implementation Trainings.
Train others on the referral workflow.
Complete projects, as needed.
Maintain strict confidentiality and follow all HIPAA regulations.
Attend organizational and other trainings and meeting related to job role.
Requirements
Competencies:
Associate degree in related fields with 4 years' experience working in program and /or project management.
Experience working in a non-profit organization, or a community clinic preferred.
Cultural competency and the ability to work effectively across diverse populations.
Solid organizational skills including keen attention to detail and multi-tasking.
Strong working knowledge of Microsoft Office and G-Suite.
Ability to work with people from diverse backgrounds.
Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases.
Ability to work on-site full-time, as needed.
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.
Salary Description 24.04-26.00
$33k-39k yearly est. 60d+ ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Vallejo, CA?
The average patient access representative in Vallejo, CA earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Vallejo, CA