Patient access representative jobs in Vero Beach South, FL

Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family's health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to support the world's greatest business jets! Job Summary: The FalconCare Maintenance Representative will provide on location oversight of maintenance being performed on FalconCare covered aircraft. This includes making recommendations with respect to cost effective repair options while ensuring that Dassault Falcon Jet (DFJ) meets its contractual support obligations to these programs. Negotiate with service providers as necessary to resolve any invoicing disputes. Responsible for customer follow-up to ensure timely resolution of any invoicing or coverage disputes and to control associated costs Principal Duties: Provide on location oversight of maintenance being performed on FalconCare covered aircraft Provide answers to questions regarding FalconCare, warranty and commercial program coverage Recommend cost effective repair options while ensuring DFJ meets contractual support obligations to programs Assist review and processing of FalconCare and warranty invoices Negotiate with service providers to resolve invoicing disputes Responsible for customer follow-up to ensure timely resolution of invoicing/coverage disputes and to control associated costs Analyze expense elements to focus company attention on cost saving areas Coordinate/assist as needed with support personnel (Spares Account Reps, Field Service Reps, Help Desk, and Service Engineering) to ensure proper level of customer support Provide training to customers and service center personnel on FalconCare and warranty processes Non-Principal Duties: Make recommendations for increased dispatch reliability and cost efficient maintenance Work with authorized service centers in establishment of new flat rates and periodic review and updating of existing flat rates for scheduled inspections and frequently seen tasks Review in-service aircraft prior to enrollment Other duties as assigned by management Minimum Qualifications: FAA A&P license required Minimum of five (5) years of hands-on technical experience on corporate aircraft, preferably Falcons Minimum of two (2) years of experience in a customer facing position with proven ability to effectively communicate with customers and address their concerns Solid understanding of business; make sound financial decisions in maintenance, warranty and aircraft repairs Able to handle multiple tasks and coordinate with multiple groups to keep schedules and deadlines Excellent PC and Microsoft Office skills Self-starter who takes initiative and works well with minimal supervision Excellent verbal and written communication skills with ability to effectively interact with staff/customers Additional Desired Qualifications: Aviation Management experience BS degree in Aviation related studies Basic knowledge of accounting and budgeting principles Working Conditions: Office/hangar environments Occasional travel for meetings with customers, vendors and Dassault in France Occasional travel to various service centers to oversee maintenance Occasional overtime/weekend work to meet deadlines Compensation and Benefits The compensation for this position typically falls between $85,000 and $95,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Medical Scheduler you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Properly schedule all procedures and answer incoming calls in a courteous and professional manner. Place calls to referring physicians for patients expressing difficulty with scheduling. Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Update account information at the point of scheduling. Utilize RIS filter screens to answer questions associated with insurance, procedures and preps. Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education) Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills. Ability to foster teamwork, inter-personal awareness, and initiative. Medical terminology knowledge Must be able to commute daily to our Port St. Lucie contact center. #ncec

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

+ The Patient Service Representative is the check in and check out receptionist in a medical office clinic. + The PSR greets patients, verifies insurance information, collects co-pay and payment information, makes follow up appointments, answers the phone, + Assists the front office Team Lead with administrative tasks and referrals or prior authorizations from insurance companies. **Experience:** + 1 year of experience in either clerical role or healthcare environment. **Skills:** + EPIC **Education:** + High School Diploma/GED **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Collaborate with field operations and sales teams to meet deadlines for installing CO2 tanks and beer equipment. Independently prioritize tasks and create soft and hard schedules for pending services and installations, while confirming all scheduled installations. Prepare daily and weekly reports on completed and rescheduled installations. Respond to emails and safety-related service cases within a one-hour timeframe. Handle a minimum of 50-75 inbound or outbound calls per day, including field-related inquiries. Provide customers with daily updates on estimated time of arrival for scheduled services. Possess basic troubleshooting knowledge of all NuCO2 equipment. Responsible for dispatching calls to technicians daily to ensure all scheduled work is completed on time. QUALIFICATIONS: Must be able to provide clear instructions and direction to Installation Technicians. Ability to multitask effectively in a fast-paced call center environment. Capable of working independently with minimal supervision. Demonstrates strong teamwork and excellent interpersonal skills. Effective problem-solving skills with keen attention to detail. Strong oral communication and active listening abilities. Requires successful training of CO2 tanks and their operation. Must understand and follow established safety guidelines. EDUCATION AND TRAINING: High school diploma or general education degree (GED). EXPERIENCE: Two-years customer service experience in a call center environment preferably in retail, airline, food service, or service delivery industry. Experience using Outlook, Excel, and Word. This position can be remote or onsite in Stuart, FL. NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k) retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-DNI

: Customer Service Representative (CSR) ***Please apply online and do not call the dealership*** Toyota of Melbourne/Platinumwerks body shop is located on the Central East Coast of Florida in Melbourne. We specialize in outstanding service and provide a pristine sales experience working as a team to create and retain “Customers for Life”. Responsibilities Following up with Collision customers making sure they had a “Truly Exceptional” experience while visiting our Collision Department by making outbound calls and emailing any concerns to the Manager. Must be patient, attentive and have clear communication skills. Scheduling skills is a must. Must have Reception skills and need to be able to update customers in a timely manner. Have the capacity to use 'positive language' at all times and be able to 'read' customers. Needs to be highly organized with great attention to detail and have excellent phone etiquette. High energy and focus on our customers' needs/wants. Qualifications or Requirements Self-Motivated Effective Communicator Time management Must be willing to learn and be trained Positive attitude that would make a great addition to our team Background & Drug Screening Benefits 401k Offered Health, Dental and Life Insurance Benefits Available Job Type: Full-time/ Hourly Monday through Saturday. 40 hour work week. 8:30am-5:30pm. Please ask for schedule details. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.”

Job Requirements The Patient Service Representative I provides friendly, rapid, and accurate patient support, including completion of patient registration documentation, appointment scheduling and assistance with a variety PRIMARY ACCOUNTABILITIES 1. Responds to customer's needs in a timely and professional manner. 2. Answers telephones properly, courteously, and tactfully; directing calls and returning messages to the appropriate party; takes complete and accurate messages. 3. Facilitates patient appointments and referrals in a timely, efficient, and friendly manner. 4. Obtains demographic and insurance information from patient and inputs data accurately into the patient management system. 5. Obtains required signatures on consents and distribute patient information and compliance literature. 6. Verifies patient's insurance eligibility utilizing assigned tools, updates information in patient's account as needed. 7. Prepares financial estimate of anticipated prices for the services to be rendered prior to the performance of services and communicates the information to the patient. 8. Collects all current and past-due patient responsibility balances prior to services being rendered. 9. Performs daily reconciliation, balancing, and cash out procedures and enters payment into practice management system. 10. Prepares the next day's work for all scheduled patients. Work Experience MINIMUM QUALIFICATIONS * Education: High School Diploma or equivalent. * Work Experience: 1 year of customer service * Licensure: None * Skills/Knowledge/Abilities: * Knowledge of Microsoft Officer applications - Outlook, Teams, Word, Excel, etc. * Excellent verbal and written communication skills. * Ability to relate well to all customers. * Knowledge of Healthcare terminology. PREFERRED QUALIFICATIONS * Education: Associate's degree in relevant field. * Work Experience: Five (5) years of Healthcare office experience. * Certification: American Heart Association (AHA) HeartSaver CPR AED course. PHYSICAL REQUIREMENTS Sedentary * Majority of time involves sitting or standing; occasional walking, bending, stooping Long periods of computer time or at workstation. * Light work that may include lifting or moving objects up to 20 pounds with or without assistance. * May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. * Communicating with others to exchange information. * Visual acuity and hand-eye coordination to perform tasks. * May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle. Benefits ABOUT HEALTH FIRST At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Nemours is seeking a Patient Access Specialist I (PART-TIME), to join our Nemours Children's Health team in Port St. Lucie, Florida. Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. This position is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service * Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances. * Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies. * Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned. * Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties. * Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy. * Ability to cross cover registration functions to support the Patient Financial Services department as needed. * Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. * Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner. * Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime. * Cross training with the Emergency Room. * All other duties as assigned by supervisor or manager. Job Requirements * High School Diploma required. * Healthcare experience and customer service experience preferred. * Medical Office/Call Center. * Travel to other locations required. Nemours Children's Health offers a comprehensive and competitive benefit package which includes: * Competitive base compensation in the top quartile of the market * Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement * Comprehensive benefits: health, life, dental, vision * Mortgage assistance, relocation packages and 403B with employer match * Licensure, CME and dues allowance * Not-for-profit status; eligibility for Public Service Loan Forgiveness * For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. #LI-MW1

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations. Duties and Responsibilities * Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health. * Provide excellent customer service to all patients while also coaching other team members * Respect all team members and report all findings to the appropriate manager. * Administer routine inspections to maintain the accurate inventory of all cannabis products. * Manage and supervise the activities of patient advocate staff * Ensure that all Procedures are updated in store to provide the best practice for staff and patients * Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel. * Ensure Key performance Indicators are captured * Manage daily financial reporting requirements and oversee all cash handling procedures. * Develop and maintain a schedule of all patient advocate staff * Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team. * Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information. * Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc. * Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development. * Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices. * Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary. * Ensure traceability of product is maintained from reception to final sale * Receive, check and enter inventory into NAV when shipments arrive * Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office * Close attention to detail * Excellent time management skills * High energy, customer focused, and proactive * Strong customer service skills * Ability to work efficiently with employees, customers, government agencies, and the public * Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications * Must be 21 Years of Age * Must be able to pass a Level 2 Background Check (FBI) Education High school diploma/GED required Experience - select one, remove remainder 1-3 years Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports Patient Advocates Working conditions * Able to accommodate scheduling that may include varied shifts, weekends, and some holidays * Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits Physical requirements * The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings * Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine * The person in this position must be able to remain in a stationary position when checking in patients or when operating the register * The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry * Frequently communicates with other staff via Walkie Talkie or Headset * Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags * Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

We are looking to bring a full-time onsite (M-F; 8:30 am to 5:00 pm) Inside Sales with a strong background in customer service. The Inside Sales: Serves as the point of contact for new and existing customers, helping to bring ideas to life! While past experience in the sign-making field is not required, experience in sales, working in an office environment using G-Suite programs, Excel, database management software, and being generally computer savvy are required. SALES EXPERIENCE REQUIRED preferably in the Signage trade A peek into the day of a Visual Communications Sign Consultant - click here: Visual Communications Video *************************************** Duties and Responsibilities: * Communicate with customers, other staff members, and vendors in a friendly and professional manner. * Have a positive attitude in all things on a daily basis. * Be the first point of contact for customers that require help to create an estimate or an order. * Monitor all center email, voice mail, and other incoming sources of communications during business hours. * Execute the sales objectives as directed by the franchisee and populated in the Sales and Marketing plan. * Support all efforts to grow center sales * Set a priority to achieve customer satisfaction as defined by brand standards. * Follow up with customers after the completion of the sale, installation, or shipment to verify the customer is satisfied with their purchase. * Consultatively sells and makes recommendations to prospects and clients using products and services. * Develop and maintain a database of qualified leads that have been gathered through referrals, telephone canvassing, direct mail, and email. * Follow up on all new leads and referrals resulting from telephone, marketing, and email activity. * Develop an understanding of how to write a good estimate or order with pricing that will attract our customers to purchase. * .Write, plan and execute projects that meet customers' needs. Follow these projects through their lifecycle to completion, using appropriate documentation and various technologies. * Prepare estimates and proposals for customers. Follow up on those estimates using current estimate follow-up techniques. * Communicate with customers on order status or any changes in the production or installation schedule. * Help keep the installation calendar current. * Execute a variety of marketing functions as determined by the sales and marketing plan and center manager. * Maintain a tour-ready retail environment, which includes clean, organized, and functional retail spaces. * Support center Franchisee or center manager as needed with reports and daily reconciliation. Maintain the correct status of jobs in the workflow process. * Participate in daily center production meetings for all staff and sales meetings as scheduled.. * Perform market research, competitive shops, and customer surveys. * Identify and resolve customer satisfaction issues. * Establish and maintain great working relationships with all staff. * Adhere to all company policies, procedures, and business ethics codes. * Participate in and practice the brand mentality of "Everybody Sells". Constantly be looking for sales opportunities for the center. * Participate in marketing events such as open house(s) and telemarketing programs. * Coordinate shipping schedules and delivery of products and services. * Enhance sales education by attending training classes, webinars, or using additional training materials. Skills and Qualities: * High school diploma or GED required; advanced education degree preferred. * Has immaculate timekeeping and is reliable. * Well-developed verbal and written communication skills. * Is friendly, sociable, and out-going with a positive outlook. * Both driven and energetic. * Able to handle stress well. * Has a sense of urgency to get things done in a timely manner. * Works well under pressure and consistently meets or beats deadlines. * Enjoys working in a team. * Extremely detail-oriented. * Tends to be competitive and goal-oriented. * Accepts and conquers challenges. * Is able to learn and grow from mistakes. TYPICAL PHYSICAL DEMANDS: * Ability to sit for long periods. * Ability to stand for long periods. * Ability to view a computer screen for long periods. * Ability to work under pressure to output high volume, high-quality work. As a team member you will enjoy: * Full-Time Job * Compensation: $16.50 - $17.50 * PTO plus PAID holidays * Paid training and skills development * The support of a professional team that is dedicated to your career development Please note the above job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time with or without notice. We are a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Compensation: $16.50 - $17.50 per hour

***HOURLY RATE DEPENDS ON EXPERIENCE AND EDUCATION*** only _ if_ you meet at least one of the following criteria: · You have a 4 year degree and wish to get your foot in the door for a career in Health Care Administration and have aspirations to be in management one day · If you have training as a medical administrative assistant and are looking for a foot in the door. · If you have experience at the front desk of a medical office. · If you have worked in customer service for at least 2 years within the past 3 jobs. JOB SUMMARY - This position is primarily responsible for : · Maintaining the front desk position · Checking patients in and out for their appointments · Operating a multi-line telephone system · Verification of insurance eligibility · Relieving doctors and other medical personnel of administrative and clerical work, and performing other clerical duties as needed. · Bilingual preferred but not required. DAILY TASKS - Core duties and responsibilities include (however are not limited to) the following : · Oversees the intake and processes thereof of patients entering and exiting the facility · Greet and direct patients, salespeople, and visitors · Check patients in and out for scheduled appointments · Answer phones, make appointments, and direct phone caller to appropriate personnel as needed · Schedule appointments both on the phone and as patients exit their office visit · Verification and collection of patient payments, co-pays, and balances · Documenting of non-clinical patient related requests · Print labs and orders · Answer questions about organization and provide callers with address, directions, and other information · Receive mail and packages · Send and maintain faxes in patients' documents · Obtain proper permissions for medical records · Follow all HIPAA privacy and OSHA regulations · Perform other clerical duties as needed SKILLS / ABILITIES - To perform the job successfully, an individual should demonstrate the following competencies : · Candidate must have excellent computer skills. This entire position is a high pace environment and fully reliant upon the use of a computer. · Must have good communication skills in English. Knowledge of proper grammar, spelling and punctuation is a must. · Ability to establish and maintain effective working relationships with all employees and patients. · Ability to work effectively under pressure and deal with strong personalities · Ability to identify problems and recommend solutions to improve processes · Ability to establish priorities and coordinate work activities to effectively manage your time EDUCATION AND/OR EXPERIENCE: · Must have a High school diploma or general education degree (GED) · We prefer a 4 year degree or 2 years related experience and/or training; equivalent combination of education and experience is acceptable. PHYSICAL DEMANDS/WORK ENVIRONMENT:The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Regularly required to walk; sit; use hands and fingers, handle, or feel and talk or hear. · Frequently required to stand; reach with hands and arms and stoop, kneel, crouch, or crawl. · Occasionally lift and/or move up to 10 pounds. · The noise level in the work environment is typically moderate. Job Type: Full-time Schedule: · Monday to Friday · Some Saturdays · 8 hour shift · Day shift First Choice Pediatrics' an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We are a drug free environment; employees are subject to random drug screening. Job Type: Full-time Salary: $14.00 to $16.00 /hour

Bilingual Sr. Customer Support Representative - (Spanish/English) $19.50/hr Onsite located at 2330 Commerce Park Dr. NE, Palm Bay, FL 32905 Essential Job Functions: • Provide support and assistance to fellow partners that may have questions during their day to day duties assisting customers. • Assist in new hire training and onboarding • Assist with updating/creating training materials • Take on a leadership role in the absence of the Customer Support Manager • Provide information to customers by verifying their request; answering questions; and offering assistance. Communicate with customers using established phone and email etiquette. • Find a satisfactory solution to a given problem per standard operating procedures. Resolve product or service problems by clarifying the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up as needed to ensure resolution. Possible behavior modification on the side of the employee to calm a customer as needed. • Verify company information via governmental websites to set up and maintain accounts daily. • Troubleshoot with customer if customer is having website problems. Forward call to Tier2 Tech Support if unable to assist. • Track and document account information on various spreadsheets to track daily/monthly trends. • Other duties as assigned. Position Requirements: • High school diploma or equivalent • Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment • Ability to become familiar with company products and navigate systems in a reasonable amount of time • Ability to communicate effectively verbally and in writing • Ability to understand, problem solve and respond to a customers' needs in a timely manner • Ability to perform detailed, accurate data entry and meticulous attention to detail • Ability to multi-task, prioritize work and manage own time to meet department goals and deadlines • Ability to maintain cooperative effective working relationships within company • Support a team environment, focused on the greater good and eager to pitch in to help when needed

Rate: $18-$20/ hour Status: Full-Time | Onsite | Level 2 Background Clearance Required About Whole Family Health Center (WFHC) Whole Family Health Center is a non-profit community healthcare organization serving the Treasure Coast for nearly 30 years, offering an integrated approach to healthcare, and striving to be a healthcare home for all members of the community. Position Summary We are seeking a highly organized, detail-oriented Medical Receptionist to join our team. The ideal candidate thrives in a fast-paced environment, provides exceptional customer service, and contributes to a positive, collaborative workplace. This position plays a critical role in maintaining office operations, supporting clinical staff, and ensuring a welcoming experience for all patients. Key Responsibilities Customer Service & Front Desk Support Maintain professional, positive interactions with patients, visitors, and coworkers. Keep reception and waiting areas clean, organized, and welcoming. Greet and direct visitors, vendors, and patients appropriately. Patient Check-In & Intake Collect, verify, and enter patient demographics, identification, insurance information, and visit reasons into Phreesia and Athena. Provide and collect required forms, consent packets, and documentation. Collect patient payments and manage daily payment batches. Appointment Scheduling & Coordination Answer incoming calls, schedule patient appointments, and conduct reminder calls. Schedule follow-up visits, diagnostic testing, and specialty referrals; follow up to confirm completion. Verify insurance eligibility and assist with general patient inquiries. Provider Schedule Management Maintain accurate provider schedules. Clear no-shows and reschedule cancelled or bumped appointments. Documentation & Office Support Document patient interactions and care coordination in the EHR. Assist with outside screenings and provide cross-clinic coverage when needed. Attend required training and perform additional duties to support smooth clinic operations. Qualifications High School diploma or GED required; college degree preferred. Must be cross trained in electronic medical records, scheduling software, and Microsoft Outlook. Bilingual in Spanish, or Creole a plus. Compensation and Benefits Salary Range: $18-20/hour Comprehensive medical, dental and vision coverage after 90 days. Life Insurance Retirement plan Paid Time Off and Sick Time off. EAP Program Internal credentialing Professional Development Assistance Supportive and collaborative work environment. Strong clinical skills and knowledge of evidence-based therapies Excellent communication and interpersonal skills Level 2 background clearance and required immunizations (MMR, Hep B, Varicella, Tdap, PPD). Why Join WFHC? Join a mission-driven organization dedicated to advancing whole-family wellness and community health. At WFHC, you will lead a dedicated team committed to compassionate, high-quality care in a supportive and collaborative environment. WFHC reserves the right to change or modify the job description, including but not limited to Major Responsibilities, Education, Certification, and Physical Requirements. WFHC is an EOE.

Job Title: Surgery Scheduler Department: Physician Office Reports To: Director, Physician Practice Operations We are seeking a highly organized, proactive, and compassionate Surgery Scheduler to join our dynamic team. This role is critical in ensuring the efficient and effective scheduling of surgical procedures within our Ambulatory Surgery Center (ASC). The ideal candidate will be a master of coordination, possess exceptional communication skills, and be passionate about removing barriers to care for our patients. Key Responsibilities: Optimize the ASC schedule to maximize utilization and minimize downtime, ensuring all surgical blocks are efficiently filled. Coordinate and schedule surgical procedures in collaboration with physicians, clinical teams, and patients. Manage pre-operative clearances, ensuring all necessary documentation and approvals are obtained in a timely manner. Identify and resolve barriers to care, including insurance authorizations, transportation issues, and patient readiness. Maintain accurate and up-to-date records in the electronic health record (EHR) and scheduling systems. Communicate effectively with patients, providers, and internal departments to ensure a seamless surgical experience. Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail and a high level of customer service. Monitor and report on scheduling metrics, identifying trends and opportunities for process improvement. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree preferred. Minimum of 2 years of experience in medical scheduling, preferably in a surgical or ASC setting. Strong understanding of medical terminology, insurance verification, and pre-op requirements. Excellent verbal and written communication skills; must be comfortable and professional on the phone. Proven ability to manage multiple priorities and work independently. Proficiency in EHR systems and scheduling software

Job Description We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Print shop experience preferred. Applicant must have experience working with Microsoft Office (word, excel outlook). Must be able to create a pleasant and positive environment for our customers with good phone skills. We are a fast paced, deadline oriented environment. Hours are Monday-Friday 9-5. If you are dependable please email resume. Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Nemours is seeking a Patient Services Specialist II (Primary Care - Vero Beach), FULL-TIME, to join our Primary Care team in Vero Beach, Florida. Nemours primary care practices provide a kid-friendly, family-centered pediatric primary care experience for families in Central Florida. With 20 primary care and 3 urgent care practices conveniently located throughout the region, we provide quality, professional pediatric services with special attention on preventive care and whole-child wellness. This position is responsible for: To perform as a customer service representative for assigned divisions accurately obtaining and entering all essential information needed to complete registration and scheduling processes following standard business practices. Provide service to internal and external customers as a member of the clinic team. Customer service: answer phone lines in a prompt and courteous manner, triage call and handle appropriately. Registration: collect, maintain and ensure accuracy of information through the use of standard business practices. Coordinate all necessary paperwork for registration, scheduling, and appointment. Financial: collect, verify and maintain patient insurance information, including authorizations and referrals. Collect co- pays, deductible, co-insurance and balances on accounts. End of day balancing. Scheduling: understanding visit types, templates and fundamentals of how to efficiently schedule an office visit. Manage no-show and cancelation process. Confirm appointments with patient/guardian. Prepare charts with the appropriate paperwork for the physician visit. Communication: triage and manage electronic communication daily. Scan all new paperwork into EMR or place in patient chart. Scan incoming mailed and faxed patient results into EMR and task the physician responsible for reviewing OR place information with patient chart and for provider to review. Check in and checkout patients in office. Coordinates the release of information and medical record process. Process all incoming and outgoing medical record requests. Ensures coding information is complete on billing documents. All other duties as assigned by supervisor. Job Requirements High School Diploma required. Specialized (1 year of training beyond high school). Minimum of one (1) to three (3) years' experience preferred. Customer Service and Healthcare experience preferred. Medical Office/Call Center experience preferred. Travel to other primary care locations as needed for coverage is required. What We Offer Competitive base compensation in the top quartile of the market Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement Comprehensive benefits: health, life, dental, vision Mortgage assistance, relocation packages and 403B with employer match Licensure, CME and dues allowance Not-for-profit status; eligibility for Public Service Loan Forgiveness For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure. Located in Orlando, Fla., Nemours Children's Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area's only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children's Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve; we also provide specialty outpatient care in several clinics located throughout the region. #LI-MW1

Become a part of our caring community and help us put health first The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically, it works on routine and patterned assignments. The Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Required Qualifications Welcomes patients and visitors Assists patients, answering patients' questions Appointment scheduling Verification of insurances Collecting patient charges Excellent customer service and phone etiquette. Knowledge of MS Office (Word, Excel, Outlook, Access) Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications High School Diploma or GED Prior experience in a Medical Office Setting Prior experience working Front Desk at a Medical Office Experience with eClinicalWorks Bilingual English and Spanish preferred, but not required Use your skills to make an impact Schedule: Monday - Friday 8:00 AM to 5:00 PM Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more. Alert: Conviva, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions to add the information into the application at Humana's secure website. Interview Format: HIRE VUE As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes. If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. Benefits Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Description Receive and process telephone orders. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product Clean equipment and facility as requested.Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to do basic math skills (accurately give change) Have an outgoing personality with our customers, you will be our first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner. Ability to enter orders using a computer keyboard or touch screen monitor. Most tasks are performed from a standing position, there are no chairs for our employees, so you must be able to stand for long periods of time