Patient service representative jobs in Columbia, MD - 2,695 jobs

Please find below the details: Job Title: Credentialing Specialist Duration: 26 weeks contract Shift/Schedule: Onsite, Mon-Fri 8AM-4:30PM Dress Code: Business Causal Job Requirements: High School Diploma or GED 1-3+ years of relevant credentialing or administrative experience Key Responsibilities: Manage documentation for initial and reappointment credentialing applications across all facilities. Perform administrative duties and verifications in compliance with organizational policies, State regulations, and Joint Commission standards. Initiate and send reappointment packets to providers; process appointments based on departmental workflow. Enter provider data accurately into credentialing databases. Conduct thorough verification of credentialing information for assigned files. Maintain accurate and complete credentialing files, ensuring data integrity in automated systems. Prepare completed files for Chief's signature and for review at hospital-specific Credentials Committee meetings. Track file status and progression through multiple committee levels. Perform primary source verifications for hospital affiliations, professional references, licenses, board certifications, malpractice insurance, and regulatory databases including NPDB, OIG, HCSAO. Maintain a comprehensive credentialing database and generate reports as needed from physician files.

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures. Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities. Position Responsibilities Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures. Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities. Minimum Education and Experience One year of college education or equivalent work experience One year of experience in a cash handling position; preferably as a Teller in a Bank or Credit Union Detail oriented Commitment to the delivery of superior customer service Ability to work successfully with a wide variety of people in a team environment Ability to solve problems and use sound judgement Strong interest in building a career in the Financial Services Industry Willingness to work at other locations when necessary Technical Knowledge and Skills Microsoft office software suite (Word and Excel) Excellent oral and written communication skills. Compensation Base Salary Range: $18.39 - $24.03 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance Working Arrangements This role is expected to work in office Monday through Friday at assigned work location. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, products, policies and procedures. Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services. Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Complete forms and other required documents and follow Bank policies and procedures. Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes. Perform all duties of a Teller to include: Provide excellent client experience Perform basic client and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Perform other duties as assigned. Organizational Relationship This position reports to Branch location leadership. Position Qualifications Education & Experience High school diploma or equivalent (GED). One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Some local travel possible Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salary Range: $80,000-$95,000 DOE Period of Performance: 9 months; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking multiple Construction Management Representatives to join a National Park Service (NPS) project to Rehabilitate the National Capital Region Fountains / Water Features. This project will involve the coordinated rehabilitation and restoration of multiple historic and ornamental fountains across prominent federal parks and memorials in Washington, D.C., including Lafayette Park, the National Mall, Meridian Hill Park, Columbus Circle, and several high-visibility memorial and civic sites. The work addresses aging and deteriorated infrastructure, including failed waterproofing systems, degraded masonry, mechanical and electrical deficiencies, and long-deferred maintenance that have rendered many water features partially or fully non-operational. The project requires comprehensive construction oversight supporting design, construction, testing, and closeout activities to ensure all fountains are fully revitalized and operational in advance of nationally significant events tied to the United States' 250th anniversary celebrations in 2026, with heightened schedule sensitivity, public visibility, and coordination within active, secure, and heavily trafficked federal spaces. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Arrange, attend, facilitate, and document project meetings, including weekly progress meetings, safety meetings, inspections, negotiations, and internal Government meetings; prepare meeting minutes within required timeframes. Perform on-site inspections, including mock-ups, preparatory, initial, follow-up, and post-construction inspections; document findings with photographs, descriptions, and reports. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Monitor Construction Contractor compliance with Accident Prevention Plans (APP), Asbestos hazard Abatement Plan (AHAP), and applicable safety requirements. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field preferred . Minimum of five (5) years of relevant construction and/or engineering work experience in construction management, preferably in performing three-phase construction quality control inspections, including preparatory, initial, and follow-up phases involving DFOW reviews, job-ready inspections, and ongoing daily surveillance and documentation through completion. Demonstrated knowledge of construction practices, including fountains and water features, landscape and hardscape work, site lighting, waterline utility work, and storm drainage systems preferred. Experience working on historic or culturally significant sites preferred. Proven knowledge of applicable NFPA, NPS, and building code standards. Strong communication and reporting skills, with a track record of timely c oordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives preferred Experience working on federally funded projects or within historic and environmentally sensitive sites strongly preferred Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit. Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions. Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms. Ability to interpret construction schedules and accurately assess and document project progress. Capable of reviewing and evaluating payment requests against completed work and contractual milestones. Relevant experience on projects involving similar scope of work. OSHA 30 construction safety training preferred . Written and verbal communication, problem-solving, and conflict resolution skills Strong computer and technology literacy to utilize PCs and mobile devices. Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized. Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects. Ability to walk or climb on a daily basis to observe contract performance. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets

As an Access Coordinator you will: Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral Collect and evaluate psychiatric, demographic and insurance data and determine the appropriate level of care needed Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services and depending on specific assignment, have primary responsibility for coordination of inpatient admissions Actively market Sheppard Pratt programs and services to internal and external groups Complete written and on-line documentation requirements for admissions and referrals Requires: Bachelor's degree in Psychology, Social Work, or related field of study At least 1 year of progressively more responsible clinical experience Must have strong interpersonal and analytical skills Knowledge of IDX and/or Sunrise preferred #LI-SM1

About the Job The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals. This position has a hiring range of USD $23.65 - USD $42.03 /Hr.

About the Job The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals. This position has a hiring range of USD $23.65 - USD $42.03 /Hr. General Summary of Position The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals.

Job DescriptionSalary: $20-$22 per hour At Gladstone Psychiatry and Wellness, we are committed to providing exceptional mental health care through innovative approaches. We specialize in working with adults and adolescents, offering both traditional psychiatric care and cutting-edge therapy.We are dedicated to supporting our patients' mental health journey, using compassionate, evidence-based treatments. Position Overview: Gladstone Psychiatry and Wellness is seeking a dedicated Patient Care Representative for our Bethesda location. This role is essential in ensuring that our patients have a positive and professional experience from the moment they enter our facility. The ideal candidate will be enthusiastic about patient care and customer service, with the ability to multitask effectively in a fast-paced office environment. As a Patient Care Representative, you will engage with patients in person, over the phone, and via email, ensuring that all interactions are handled with care and professionalism. Your primary responsibilities will include greeting patients and guests in a courteous manner, verifying insurance and demographic information, and collecting payments. You will also be responsible for updating patient information in our systems, advising patients of any outstanding balances, and collaborating with clinicians to ensure seamless patient care. Additionally, you will manage front desk operations, ensuring that they are open and available on time for both patients and providers. In this role, you will schedule follow-up appointments, send out appointment reminders, and complete all required workflows daily. You will also need to maintain multiple spreadsheets and workflows, collect and distribute mail and packages, and notify patients and clinicians of any service delays. Your ability to multitask and maintain a high level of customer service will be crucial to your success in this position. Responsibilities: The ideal candidate will be enthusiastic about patient care and customer service, with the ability to multitask effectively in a fast-paced office environment As a Patient Care Representative, you will engage with patients in person, over the phone, and via email, ensuring that all interactions are handled with care and professionalism Your primary responsibilities will include greeting patients and guests in a courteous manner, verifying insurance and demographic information, and collecting payments You will also be responsible for updating patient information in our systems, advising patients of any outstanding balances, and collaborating with clinicians to ensure seamless patient care Additionally, you will manage front desk operations, ensuring that they are open and available on time for both patients and providers In this role, you will schedule follow-up appointments, send out appointment reminders, and complete all required workflows daily You will also need to maintain multiple spreadsheets and workflows, collect and notify patients and clinicians of any service delays Your ability to multitask and maintain a high level of customer service will be crucial to your success in this position Ensure front desk operations are open and available on time for patients and providers Greet all patients and guests in a courteous and welcoming manner Ensure proper verification of insurance and demographic information Collect both co-pay and/or self-pay balances Collaborate with clinicians of the practice Ensure documentation is entered and maintained in the EMR Schedule follow-up appointments Send out appointment reminders Complete all required workflows daily Collaborate with the Revenue departments Notify patients and clinicians of service delays Maintain multiple spreadsheets and workflows Perform other duties as assigned Requirements: High school diploma, certificate, or equivalent Minimum 1 year of face-to-face customer service experience Proven track record of customer satisfaction Working knowledge of Microsoft Suite and related products Knowledge and understanding of the use of Electronic Medical Records systems Flexibility in handling various tasks Why Join Us? Opportunity to work in a dynamic, innovative mental health practice Be part of a team that is transforming patient care with cutting-edge treatments Supportive, patient-focused work environment Competitive compensation and benefits If you are dedicated to helping others and passionate about the potential of patient care, we would love to hear from you!

The Billing Assistant will provide billing and administrative support to Billing Specialists and Billing Managers. The position provides exposure/opportunities to learn the firm's billing operations and to interact with the firm's lawyers, secretaries and other accounting departments. This individual must be flexible, well organized, detail oriented and deadline focused. Duties and Responsibilities Perform invoice maintenance as directed by Billing Specialists. This may include but is not limited to: narrative edits, time transfers, invoice splitting and cost exception updates. Prepare and print draft bills, and other client reports as necessary. Assist with the printing, sorting and routing of monthly proformas. Upload electronic invoices upon request and ensure processing is accurate and efficient. Monitor the status of the electronic invoices to ensure the invoice is moving towards approval and payment. As needed, submit appeals through the electronic billing systems. Submit accrual estimates and billing rates/fee offers in the electronic billing systems. Follow up with attorneys as requested by Billing Specialists or the Billing Manager. Provide high levels of customer service to attorneys, staff, vendors, and clients of the firm while observing confidentiality of client and firm matters. Perform various administrative duties such as duplicating, mailing, proofreading and scanning of invoice packets. Serve as the billing point person for a small portfolio of client and billing partners, with oversight by the Billing Supervisor and Manager. Assist with special projects which will include, among other projects, testing related to system upgrades or conversions. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $66,500 - $75,000 if located in Washington DC Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ********************************** (current employees should contact Human Resources). Education and/or Experience: Required Bachelor's degree or equivalent experience working in an office environment Proficiency in Microsoft Word and Excel Preferred: Previous law firm or professional services firm experience Experience with 3E and ebilling Hub Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.

JOB TITLE: Patient Registration Clerk FLSA : Non-Exempt REPORTS TO: Health Center Director INTRODUCTION Under the supervision of the Health Center Director, the Patient Registration Clerk performs patient registration, schedules appointments, instructs and assists clients with regard to completing paperwork and clinic procedures, answers and directs all phone calls, maintains a professional and confidential working environment. The Patient Registration Clerk assists trained staff where needed and use of initiative, sound judgment and communication skills to enable efficient and effective use of the clinic and its resources. MAJOR DUTIES/ESSENTIAL FUNCTIONS Controls the flow of patients in and out of the clinic. Performs necessary registration functions to include insurance verifications, updating demographic information, and emergency contact information. Serves as both a receptionist and liaison between patients, teammates, and staff. Reviews all client related forms for accuracy and completeness of information, assisting the client where necessary. Maintains a clean, organized, and safe working environment. Maintains files and/or client database. Schedules appointments, records information, and effectively communicates appointment schedule to client. Measures key metrics important for advanced access. Performs other duties as assigned. MINIMUM QUALIFICATIONS High school diploma or equivalent. One year of experience in an office setting, preferably a medical office setting. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong customer service background. Knowledge of medical terminology and insurances. Basic knowledge of health insurance plans such as Medicare and Medicaid preferred. Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred. Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs. Basic working knowledge of computers. Typing 40 WPM preferred. PHYSICAL EFFORT AND WORK ENVIRONMENT Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another. Must have visual acuity and the ability to sustain long periods of computer usage. May sit for prolonged periods of time at a desk, or may use the telephone for long periods of time. The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time. Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated. Must be able to effectively manage difficult situations, staff, and customers. Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable. DISTINGUISHING CHARACTERISTICS Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.

Title Patient Care Representative, Maternal Fetal Medicine Job Description Purpose & Scope: Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff. Education: High school diploma or equivalent is required. College Degree Preferred. Experience: Two Years Office/Clerical Experience Required Two Years Healthcare/Medical - Primary Care/Office Experience Required Certification/Licensure: None. Physical Requirements: Administrative: The work environment characteristics described here are representative of those an employee may encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions: Repetitive movement of hands and fingers - typing and/or writing. Walking: moving about on foot to accomplish tasks, sometimes for long distances. Frequent standing, walking, stooping, kneeling or crouching. Reach with hands and arms. Frequent communications, verbal and written, and auditory acuity. Visually or otherwise identify, observe and assess. Cope with mental, emotional stress associated with this position. Operate Office machines properly and in accordance with Hospital safety standards. Perform light lifting (up to 15 pounds). Ability to work within deadlines with frequent interruptions. Ability to work in accordance with Hospital Safety Standards. Working Conditions: Administrative: Works in a well-lighted/ventilated office setting. Subject to frequent interruptions. Willing to work beyond normal working hours when requested to do so. Minimal occupational exposure to infectious diseases, blood borne pathogens, hazardous chemicals, noxious odors, latex, or musculoskeletal injuries. May encounter patients, family members, co-workers, and visitors under all conditions, e.g. hostile and/or emotionally upset.

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence. Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58 and may be commensurate with experience. The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification. This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage. Schedule: Monday - Friday, 7:30 am - 4:00 pm (40 hours per week) Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience Required License/Certification: CPR/First-Aid Expected Contributions: Greet clients and visitors, identify their needs, and provide information and initial direction Provide a positive customer service experience to all clients and visitors to SOME Check in all walk-in and appointment clients and complete the registration process Verify medical insurance and/or medical insurance eligibility prior to the provider visit Direct clients without medical insurance to the Referral Specialist before the provider visit Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance Scan registration and referral forms into EMR; update EMR as needed with client information Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned Knowledge/Skills/Abilities Required: Knowledge of electronic health records management Knowledge of medical terminology Good listening skills to identify client needs and direct accordingly Ability to remain calm in crises Ability to communicate with diverse audiences Mission-oriented Ability to work in a team environment Proficient with MS Office, including Word, Excel, and Outlook Reports to: Patient Services Manager Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site. Closing Date: Open Until Filled To Apply: Go to our career page at *********************************************** and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please. SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status. SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries. To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.

Job Description SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence. Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58 and may be commensurate with experience. The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification. This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage. Schedule: Monday - Friday, 7:30 am - 4:00 pm (40 hours per week) Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience Required License/Certification: CPR/First-Aid Expected Contributions: Greet clients and visitors, identify their needs, and provide information and initial direction Provide a positive customer service experience to all clients and visitors to SOME Check in all walk-in and appointment clients and complete the registration process Verify medical insurance and/or medical insurance eligibility prior to the provider visit Direct clients without medical insurance to the Referral Specialist before the provider visit Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance Scan registration and referral forms into EMR; update EMR as needed with client information Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned Knowledge/Skills/Abilities Required: Knowledge of electronic health records management Knowledge of medical terminology Good listening skills to identify client needs and direct accordingly Ability to remain calm in crises Ability to communicate with diverse audiences Mission-oriented Ability to work in a team environment Proficient with MS Office, including Word, Excel, and Outlook Reports to: Patient Services Manager Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site. Closing Date: Open Until Filled To Apply: Go to our career page at *********************************************** and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please. SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status. SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries. To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.

SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence. Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58 and may be commensurate with experience. The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification. This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage. Schedule: Monday - Friday, 9:30 am - 1:30 pm (Part-Time; 20 hours per week) Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience Required License/Certification: CPR/First-Aid Expected Contributions: * Greet clients and visitors, identify their needs, and provide information and initial direction * Provide a positive customer service experience to all clients and visitors to SOME * Check in all walk-in and appointment clients and complete the registration process * Verify medical insurance and/or medical insurance eligibility prior to the provider visit * Direct clients without medical insurance to the Referral Specialist before the provider visit * Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance * Scan registration and referral forms into EMR; update EMR as needed with client information * Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned Knowledge/Skills/Abilities Required: * Knowledge of electronic health records management * Knowledge of medical terminology * Good listening skills to identify client needs and direct accordingly * Ability to remain calm in crises * Ability to communicate with diverse audiences * Mission-oriented * Ability to work in a team environment * Proficient with MS Office, including Word, Excel, and Outlook Reports to: Patient Services Manager Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site. Closing Date: Open Until Filled To Apply: Go to our career page at

Job DescriptionDescription: Who we are: Aligned Orthopedic Partner is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic and Sports Therapy is recruiting for an experienced Patient Service Coordinator. What you will do: Receives and directs incoming telephone calls politely Accurately documents messages and forwards to therapists and personnel in a timely manner Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues Scheduling Post Op Hand Surgery Patients with our Hand Therapists Explains insurance benefits to patients Manages cancellation list, filling open slots wherever possible Ensures that patients sign in Ensures patients present with required referrals Generates new patients flowsheets and paperwork Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system Forwards all cash and checks to the Practice Administrator for preparation of deposit slip Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation We'd love to hear from you if you: High School Graduate Excellent written and verbal communication skills Able to multi-task and capable of remaining calm in a stressful situation Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency Demonstrates working knowledge of medical terminology What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:

Job DescriptionDescription: Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Patient Service Coordinator. What you will do: Receives and directs incoming telephone calls politely Accurately documents messages and forwards to therapists and personnel in a timely manner Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues Explains insurance benefits to patients Manages cancellation list, filling open slots wherever possible Ensures that patients sign in Ensures patients present with required referrals Generates new patients flowsheets and paperwork Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system Forwards all cash and checks to the Practice Administrator for preparation of deposit slip Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation We'd love to hear from you if you: High School Graduate Excellent written and verbal communication skills Able to multi-task and capable of remaining calm in a stressful situation Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency Demonstrates working knowledge of medical terminology What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:

About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required. Job Duties Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Minimum Requirements High school diploma or GED equivalent 6 months+ of medical experience in an administrative physician office setting Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities Basic telephone and computer skills Tact and skill in patient management Excellent communication and organizational skills Basic understanding of medical office procedures Ability to effectively interact with doctors, patients and co-workers Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration) Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

Job Description Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth. With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful. What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection. What you need to be successful To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting. Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position. Knowledge and skills required for the position are: Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas. 2 years high volume scheduling experience Taking / Making 50+ calls and emails per day, great at multi-tasking customer services strategic thinking solution driven team player adaptable organized detail oriented fast paced environment leader empathetic communication Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! IND123