Patient service representative jobs in East Hartford, CT - 1,633 jobs
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Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Patient service representative job in Hartford, CT
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$32k-36k yearly est. 3d ago
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Medical Secretary
Teksystems 4.4
Patient service representative job in West Hartford, CT
Job Title: Medical Secretary Job Description: We are seeking a highly organized and detail-oriented Medical Secretary to join our team. The ideal candidate will support our healthcare professionals by managing administrative tasks and ensuring efficient operation of our medical office.
Key Responsibilities:
* Answer and direct phone calls in a polite and friendly manner
* Schedule appointments and manage patient calendars
* Greet patients upon arrival, assist with the check-in process, and complete necessary paperwork
* Maintain patient records and ensure they are updated and accurate
* Handle billing and insurance claims, verify insurance coverage, and follow up on outstanding claims
* Coordinate referrals and consultations with other healthcare providers
* Prepare medical reports, correspondence, and patient files
* Ensure office supplies are stocked and reordered as necessary
* Adhere to HIPAA regulations and maintain patient confidentiality at all times
Qualifications:
* 3+ years of related experience within the medical field with private practice or hospital experience.
* Previous experience as a medical secretary or in a healthcare setting is a plus.
* Ability to demonstrate a mature, dependable, and responsible approach while effectively assisting practice, when interacting with patients, physicians, co-workers, and additional outside sources.
* Highly committed team player; proactive self-starter; reliable and able to be flexible in a changing environment.
* Ability to multi-task. Detail oriented and highly organized.
* Exceptional verbal and written communication skills.
* Ability to utilize a variety of office equipment.
* Reliable transportation for traveling to various sites.
Details:
* Schedule: Monday through Friday | First shift (40 hours per week).
* Shift: Must be flexible as start times vary based on providers. Somedays may require start times as early as 7:45am.
* Pay: $19-22/hr
* Pay cycle - weekly | medical, dental & vision benefits offered.
* This full-time position will rotate between local offices after an in-depth training. Locations include West Hartford, Hartford, Glastonbury & Avon.
*Job Type & Location*
This is a Contract to Hire position based out of West Hartford, CT.
*Pay and Benefits*The pay range for this position is $19.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in West Hartford,CT.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-22 hourly 2d ago
Patient Coordinator- Part Time
Akumin 3.0
Patient service representative job in Springfield, MA
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-servicepatient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
$37k-42k yearly est. 1d ago
Medical Staff Coordinator
NLB Services 4.3
Patient service representative job in Sheffield, MA
The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations.
Additional qualifications include:
Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment.
Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team.
Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods.
Familiarity with medical terminology is beneficial, though not strictly required.
Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees.
Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality.
Submission requirements:
At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment.
Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills.
An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field.
Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.
$51k-76k yearly est. 3d ago
Patient Service Representative (Part Time 25 hours weekly)
Root Center 4.8
Patient service representative job in Hartford, CT
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you
Starting Rate: $20.00
Position Summary
The PatientServiceRepresentative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations.
Minimum Qualification Requirements
A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail.
Position Responsibilities and Expectations
· Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff
· Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly
· Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed.
· Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor.
· Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
$20 hourly Auto-Apply 40d ago
Rehab Patient Access Representative
Massachusetts Eye and Ear Infirmary 4.4
Patient service representative job in Southampton, MA
Site: Cooley Dickinson Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.
Job Summary
Shift: 40 HOURS, Day Shift
The Patient Access Representative is responsible for performing various duties involved in admitting in-patients, out-patients, emergency patients, and clinic patients. This includes cashiering and pre-certification verification, acting as a custodian of patient valuables and safekeeping, maintaining petty cash fund, assisting in the resolution of admission, billing, or other problems related to the collection of an account balance, as well as maintaining Patient Access Services Department records and statistics.
This position reports to the Patient Access Services Supervisor and operates within established organizational and departmental policies and procedures.
Qualifications
MINIMUM REQUIREMENTS:
High school diploma or equivalent required
One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting; patient access services experience preferred.
Familiarity with and understanding of hospital admissions, patient account systems, and major health insurers and general coverage issues preferred
Previous cashiering experience preferred
Demonstrated typing proficiency, personal computer, and CRT experience required; Enterprise Scheduling System experience preferred
Demonstrated interpersonal, oral and written communication skills required
Additional Job Details (if applicable)
ESSENTIAL JOB FUNCTIONS:
Interview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreements form.
Perform admitting duties and register patients via hospital computer system. Enter daily orders/charges via the Order Entry System on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly.
Assign patients to a room based on diagnosis, precautions, and type of accommodations available or requested. Escort or arrange to have patient transported to appropriate room. Transfer and discharge patients as requested by Nursing Service.
Perform scheduling duties. Receive referral information from patients, physicians, and therapists. Schedule patients according to current systems and keep all systems and involved parties up-to-date throughout each day. Track cancellations and no-shows.
Interact effectively with medical and nursing staff in the Emergency Department in order to gather correct, complete data necessary to ensure that clinical and fiscal responsibilities are facilitated for both the patient and the Hospital. Follow manual procedures when computer system is not functioning properly.
Accept pre-admission orders from physicians either in writing or orally. Schedule pre-admission testing in accordance with Hospital regulations and guidelines.
Schedule all elective admissions. Notify physician's office that an admission type may be inappropriate according to insurance guidelines. Alert the physician's office when prior approval is needed for a patient. Schedule necessary pre-admission appointments and patient assessments.
Call patients at home to verify information prior to admission and call physician's office if a patient has not arrived for his/her pre-admission visit. Visit patient(s) or family on Hospital unit if necessary to complete data.
Stay current with new admission regulations of the many public and private insurance companies which patients carry such as Medicare pre-admission approval guidelines, Master Health Plus prior approval, and others.
Recognize and take action when a patient is scheduled inappropriately or does not follow necessary procedures so as not to leave the Hospital at a financial risk. Contact an insurance plan for authorization, if necessary, prior to admission. Determine which insurance plan is to be billed as primary or secondary.
Explain over the phone and in person, hospital and insurance regulations relating to surgery, visiting hours, charges, pre-admission testing requirements, clinic appointment verification, and other related issues to patients as necessary. Listen to complaints and concerns of patients and the public, assisting to solve problems if possible and escalating to a supervisor when necessary.
Transmit required information to appropriate departments. Use phone system to page physicians and technologists and park calls as needed. Utilize keyfile system for faxing reports to physician's offices online. Utilize optical imaging system to retrieve radiology reports.
Provide patient information in accordance with regulations governing divulgence of information, such as providing ambulance personnel with necessary information.
Distribute federal and state-mandated information to patients.
Verify benefits on all designated patient types. When necessary, assist with pre-certifications with insurance carriers. Notify patients and/or appropriate medical personnel of outcome.
Notify insurance carriers of admissions, observations, or other patient visits as required.
Receive payments from patients or their representative. Assist patients with short form Free Care applications.
Post and total all Hospital receipts in standard Cash Receipt Journals. Balance cash against receipts. Prepare bank deposits. Maintain petty cash. Act as a custodian of patients' valuables for safekeeping.
Maintain confidentiality of all patients' records and data. Interface with medical records department as required based on department, hospital, and patient care needs.
Maintain census statistics and index of assigned and vacant beds.
Requisition office supplies and forms when necessary.
When triage nurse is not on duty, prioritize the admitting needs of patients. Alert medical personnel of patients needing immediate attention.
Provide coverage for extra shifts in the case of an unexpected absence of a staff member or for vacation coverage to provide coverage for patient care needs. Work a flexible schedule as needed and be able to work in other satellite facilities such as Amherst. Regular and reliable job attendance is an essential job function.
Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance and environmental standards.
Meet annual competency and retraining requirements.
Attend meetings as required.
Perform other functions/duties as requested.
Remote Type
Onsite
Work Location
8 Atwood Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19.4-27.7 hourly Auto-Apply 28d ago
Patient Representative
Midstate Radiology Associates
Patient service representative job in South Windsor, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, PatientRepresentative at our Buckland Hills Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. Position will eventiually move to the brand new office in Manchester.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The PatientRepresentative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 12d ago
Patient Service Representative
Zoll Lifevest
Patient service representative job in East Hartford, CT
Job Description
PatientServiceRepresentative (PSR)
!
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a PatientServiceRepresentative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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$33k-40k yearly est. 3d ago
Patient Care Coordinator
AEG Vision 4.6
Patient service representative job in New Haven, CT
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
$48k-64k yearly est. 60d+ ago
Patient Service Representative (Full Time 35 hours)
Hartford Dispensary
Patient service representative job in Middletown, CT
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you
Starting Rate: $20.00
Position Summary
The PatientServiceRepresentative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations.
Minimum Qualification Requirements
A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail.
Position Responsibilities and Expectations
* Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff
* Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in "Hold" message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly
* Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staff
meetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed.
* Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor.
* Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
* Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
* Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
* Voluntary Vision Insurance
* Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
* Short-Term Disability - 100% paid by Root Center for Advanced Recovery
* 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
* $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
* Annual bonus eligible based on agency performance
* Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
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$20 hourly 4d ago
Patient Care Representative
Shields Imaging at Heywood Healthcare
Patient service representative job in Springfield, MA
The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy. This hours for this opening are Tuesday-Friday, 3pm-9:30pm, E/O Saturday 6am-6:30pm
:
What you will do
Greet patients, collect necessary copay/deductible/co- insurance and explain the consent form to be completed
Assist patients with Ipad check in process, ability to trouble shoot and provide feedback
Ability to recognize and utilize when language services are needed
Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy.
Work in collaboration with technologists/radiologists to ensure proper patient flow.
Process outgoing and incoming US and inter-office mail and UPS deliveries.
Prepare set up for next day's appointment schedule and communicate any potential issues
Provide and respect confidentiality of all customer groups.
Verify and enter necessary information into our systems.
Respond appropriately to scheduling emergency patient situations.
Support Customer Care with machine utilization by filling the template (Utilizing waitlist, 1/1 and 7/4
Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.
Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group.
Remain current on any changes in policies or procedures that modify daily work functions.
Maintain co pay/petty cash accuracy and make daily bank deposits
Assist with on-boarding and training of new employees
Performs other related duties as required
Work to maintain survey return rates in conjunction with company guidelines and goals
Workflow in collaboration with multi-departments to ensure efficiencies
Required Qualifications
What you need:
High School Diploma required
Excellent communication skills and computer proficiency required
Attention to detail and typing accuracy required
Ability to follow instructions with minimal supervision
Proven ability to multi task and exceed customer expectations is required
Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation.
Preferred Qualifications:
Medical office or healthcare administration courses preferred
Knowledge of anatomy, medical terminology and insurance requirements is preferred.
Additional :
Pay range for this position is $18-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors.
It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.
Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$18-29 hourly Auto-Apply 60d+ ago
Insurance Verification Representative
River Valley Counseling Center 3.5
Patient service representative job in Holyoke, MA
Holyoke Medical Center is a proud 219-bed community hospital that has served the healthcare needs of the pioneer valley for over 125 years. We continue to grow and address the needs of our community through quality and patient-centered care. Our Patient Registration team is seeking an experienced individual to coordinate patient insurance verification and pre-authorization/account functions which take place between the time the patient is scheduled for service and the discharge date, and to act as a liaison between the patient and the insurance company.
REQUIREMENTS: High School Graduate; must have a minimum of one year medical office experience with public contact and interaction, or equivalent educational training
We offer a competitive salary & benefits package, including:
* low cost health insurance with no deductibles when using HMC services
* dental and vision insurance
* free disability and life insurance
* 403(b) plan
* Up to $8000 in degree/tuition reimbursement
* In-House Pharmacy
* Relaxation Room and Fitness Center
* Other voluntary benefits, such as LegalShield, Pet Insurance
* free onsite parking
$39k-44k yearly est. 26d ago
Intensive Care Coordinator - Bachelor
Wayside 3.8
Patient service representative job in Charlton, MA
Intensive Care Coordinator (Bachelor's Level) - Community Based CSA Charlton/Milford Salary Range: $22.00 - $28.00/hour + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time). Do you want a job connecting with youth in the field of behavioral health? Wayside Youth & Family Support Network is hiring for dynamic Bachelor's Level Intensive Care Coordinators at our site in Charlton/Milford! We provide a supportive culture that is team-focused and places value on healthy work dynamics.
What you will do:
Provide care planning and coordination of services for eligible youth under the age of 21 using the Wraparound model consistent with System of Care philosophy.
Facilitate Care Planning Team meetings and coordinate multiple services/ supports.
Help caregivers learn effective advocacy skills.
Collaborate with all members of the team to ensure continuity in treatment, services, and messages delivered.
Attend meetings outside of Care Plan Meetings per request of the parent/guardian and youth.
Assist in system navigation regarding school, court, state agencies (DCF, DMH, DDS) along with community resources for youth, young adults, and families.
Competencies/Traits of Our Superstars:
Talent connecting with people
Strong communication skills -both written and verbal
Ability to assess and manage risk
Flexibility and creative thinking with an ability to adapt
Minimum Requirements:
Bachelor's Degree in Social Work, Psychology, or related field plus at least 1 year of direct experience working with children, young adults, and/or families.
Driving in the community is a requirement of this position; please ensure you have a valid driver's license and access to a reliable vehicle.
We will train you in: Motivational Interviewing; Courageous Conversations; Attachment, Regulation and Competency Model (ARC); Trauma Informed Practice.
$22-28 hourly 4d ago
DMV Title Registration Clerk
Ocean Honda Groton
Patient service representative job in Groton, CT
Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.
Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
The Title Clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as taxes, titles, registrations, license plates, and other legal transfer documents regarding vehicle sales or owner information. They also help with inventory tracking, record keeping, reporting and dealer trade worksheets.
The ideal candidate may have some post-secondary education (coursework, or certification) and/or at least one year of experience in a similar position. Dealership experience preferred and Reynolds and Reynolds DMS experience a plus. Must be able to work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills.
This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.
Responsibilities
Manages vehicle documentation, including tax and title information, registrations, etc.
Helps with vehicle inventory control and maintains accurate records
Manages contractual documentation with financial institutions
Provides timely and accurate reports and reconcile schedules weekly
Builds relationship and communications with dealership personnel
Process title work with CVR or DMV in a timely manner
Observes all Federal, Local and Company policies, procedures, safety rules and regulations in the performance of duties
Process all dealer trade worksheets necessary for transferring units to related parties/other dealers
Provides administrative assistance as needed
Requirements
High school diploma or GED preferred
CVR Certified
Dealership and Reynolds and Reynolds experience preferred
Excellent telephone skills
Organizational and time management skills
Helpful attitude and friendly demeanor
Professional and dependable
Computer and internet skills, including Microsoft Office suite
Compensation
Competitive Pay Based on Experience
Medical Benefits
Paid Vacation
Holidays
Professional Workplace
Non-Smoking Workplace
Drug Free Workplace
Opportunity for Advancement
Direct Deposit
401(k) with Company Match
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug-free workplace.
It's time to make the most important move of your career!
Apply Now!
$32k-44k yearly est. 60d+ ago
Care Coordinator
Western Ma 3.4
Patient service representative job in Springfield, MA
About MHA
MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.
About the GRIT Program
The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability.
Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources.
A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community.
______________________________________________________________________________________________
Position Summary
The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans.
Pay Rate:
$21 an hour
Open Shift:
Monday through Friday 8am-4pm (40h)
Key Responsibilities
Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up.
Develop and maintain connections with community resources and behavioral health services available through clients' health insurance.
Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge.
Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team.
Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services.
Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards.
Engage with clients regularly to assess ongoing needs and update care plans as appropriate.
Maintain communication with external providers to ensure coordinated and continuous care.
Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery.
Provide crisis support and assist in developing crisis prevention and response plans as needed.
Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive.
Maintain professional boundaries while fostering trust and engagement with clients.
Ensure all services provided align with regulatory requirements, agency values, and program goals
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours.
High School Diploma or equivalent (GED) required.
Bachelor's Degree in a related field preferred.
Prior experience in Human Services required.
Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$21 an hour
$21 hourly Auto-Apply 44d ago
Patient Access Representative (Front Desk)
Fair Haven Community Health Care 4.0
Patient service representative job in New Haven, CT
Job Description
We are seeking Patient Access Representatives (Front Desk) to join our Dynamic Team!
The Patient Access Front Desk Representative works closely with patients and clinical professionals while utilizing excellent customer service skills; multi-tasking while professionally managing all front desk patient care related functions, provides interpretation services.
Duties and responsibilities
The Patient Access Representative demonstrates proficient data entry skills, supports the billing and collection process by utilizing knowledge of insurance verification, self-pay collections, collecting co-pays, at point of service. Maintains confidentiality in a professional manner, exhibits efforts to maintain and improve job specific competencies, and perform other duties as assigned. Typical tasks may include but are not limited to:
Epic task:
Registering patient to meet regulatory requirements; enrolling patients with My Chart Portal; updating patient information; printing profiles, scheduling and managing recall lists and scanning documents into the patient's Electronic Health Record (EHR)
Payment Management:
Opening, balancing and closing daily cash drawer and posting payments; processing payments with a credit card machine, including end of day reporting; collecting co-pays, deductibles and/or co-insurance at point of service; facilitating payment arrangements
Patient Schedule:
Reviewing schedules daily to ensure accuracy and filing appointment opportunities; obtaining medical releases as needed for patient requested forms; Pre-registering patients via phone or in person
Ensuring all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner; performing the insurance verification process and the process for all third party payers; meeting with patients during the pre-registration process to discuss financial terms and payment/payment arrangement options; calculating sliding fee eligibility based on a client income and entering into the system; documenting the financial counseling process and maintaining patient insurance and billing demographic information
Qualifications
High School diploma, or GED is required. Minimum of one year job related experience and experience with data entry is highly preferred.
Electronic appointment scheduling and strong customer service experience with a knowledge of referral or prior authorization procedures is also preferred.
Excellent interpersonal skills and phone etiquette; strong critical thinking and problem solving skills and the ability to work as a member of the team to serve patients is a must.
Bi-lingual in English and Spanish required.
Physical Requirements/Work Environment
Variable 8 hr. shifts between 7am-8pm, including weekends as needed
Minimal physical effort
Must be able to operate computer and telephone continuously
District travel as necessary
What we offer:
Major medical, dental and vision
Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
Paid Holidays
Generous Paid Time Off (PTO)
Tuition reimbursement
And much more…
About Fair Haven Community Health Care
.For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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$35k-40k yearly est. 17d ago
Patient Service Rep
St. Joseph Hospital Nashua 4.4
Patient service representative job in Milford, CT
PatientServiceRepresentatives' (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice. The PSR serves as an ambassador of St. Joseph Healthcare as they act as the liaison between the practice(s) and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service. In addition, they are the first people to make an impression on our patients/visitors when they enter any of our facilities.
JOB REQUIREMENTS
Education: High School Diploma/GED
Experience: PSRs must be competent and knowledgeable of duties within the medical office setting, which may include filing, answering the telephone, patient registration, posting payments, charge entry, scheduling, third-party payers requirements, ICD-9 & CPT coding, medical records processing, patient contact, transcription, and assisting other personnel and physicians in all departments as needed.
Certification: Medical Terminology preferred
Other Skills Required:
The PSR may have access to highly confidential patient information and must handle & protect the information in accordance with hospital & departmental protocol, HIPAA requirements and the highest level of ethical standards.
Covenant Health Mission Statement
We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.
Our Core Values:
•Compassion
We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
•Integrity
We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
•Collaboration
We work in partnership, dialogue and shared purpose to create healthy communities.
•Excellence
We deliver all services with the highest level of quality, while seeking creative innovation.
Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).
Comp Range:
$17.73 - $24.42
Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.
Our people make the difference. See firsthand what makes our employees and culture shine!
$33k-36k yearly est. Auto-Apply 11d ago
ECMO Specialist - 36-Hour Night Schedule / EOW
Connecticut Children's Medical Center 4.7
Patient service representative job in Hartford, CT
The Registered Respiratory Therapist (RRT) Extracorporeal Membrane Oxygenation (ECMO) Specialist manages the ECMO system and the clinical needs of the patient on ECMO under the direction and supervision of an ECMO trained physician. Performs all duties of a respiratory therapist and functions as an expert clinician. Will provide inpatient/outpatient respiratory care when not involved in an ECMO case or activities. Willing to train a current Respiratory Therapist with greater than three years of experience to become a ECMO Specialist.
Education and/or Experience Required:
Experience Required: Minimum 2 years critical care experience required.
Neonatal and Pediatric Experience (NICU/PICU), minimum 2 years required.
Successful completion of ECMO Specialist training and certification.
All requirements of Respiratory Therapist .
Education and/or Experience Preferred:
Experience Preferred: ECMO experience preferred.
Education Preferred: Bachelors of Science degree, preferred.
License and/or Certification Required:
All requirements of Respiratory Therapist .
Registered Respiratory Therapist (RRT) by the National Board for Respiratory Care (NBRC).
Credentialed by the NBRC as a Neonatal-Pediatric Specialist, preferred.
Knowledge, Skills and Abilities:
All requirements of Respiratory Therapist job description.
Provides care to patients with primary responsibility for maintaining appropriate extracorporeal support, troubleshooting equipment, assessing the circuit and managing circuit emergencies until additional assistance is available.
Continuously monitors the function of the ECMO system including: pump, membrane oxygenator and heating unit.
Continuously monitors the structural integrity of the ECMO circuit.
Monitors relevant lab values and recommends adjustments as needed. Monitors the circuit for thrombosis
Flexibility in scheduling is required, adjusts schedule in order to support ECMO cases. Assumes responsibilities with other ECMO team specialists to coordinate in-house and on-call schedules.
Assists in data collection, quality improvement initiatives and research activities related to ECMO.
Successfully completes mandatory ECMO training, exams and competency within the required time frame.
Required to attend ECMO team meetings, case debriefings, simulations and other formal ECMO Team activities. Attendance at 75% of these relevant activities is expected.
Expected to attend water drills and simulations held 6x/year.
Travel will be required for initial ECMO training and re-training within identified time frames.
Performs other duties and works on special projects as assigned.
$37k-43k yearly est. Auto-Apply 60d+ ago
Care Coordinator I - ICC
Behavior Health Network
Patient service representative job in Springfield, MA
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Care Coordinator I to join our Intensive Care Coordination (ICC) program, supporting youth with behavioral health needs and their families.
What We Offer
* Comprehensive benefits including health, dental, vision, and retirement match
* Generous paid time off and holidays
* Career advancement opportunities with one in three positions filled internally
* Ongoing training in Wraparound care, crisis intervention, and youth behavioral health
* Opportunities for community-based and hybrid work
* A diverse and inclusive workplace that values cultural competence
* Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
What You'll Do
As a Care Coordinator I, you will facilitate care planning, coordinate supports, and provide crisis intervention for youth with Serious Emotional Disturbance (SED) and their families. Using Wraparound principles, you'll help ensure stability and success in the community.
* Provide community-based Wraparound services tailored to the needs of youth and families
* Collaborate with multidisciplinary teams including schools, behavioral health providers, and juvenile justice systems
* Facilitate team meetings to develop and update individualized care plans
* Help families navigate child-serving systems and access essential community resources
* Support youth and families during crises to promote safety and stabilization
* Maintain timely and accurate documentation in line with program standards
Who You Are
* Bachelor's degree in a related field and 1 year of experience working with youth with SED, OR Associate's degree and 5 years of related experience required
* CANS-MA certification required (or ability to obtain upon hire)
* Knowledge of mental illness, behavioral health, and treatment techniques for children and adolescents
* Experience facilitating meetings or groups preferred
* Familiarity with child- and family-serving systems and community resources
* Strong organizational, communication, and collaboration skills
* Valid Massachusetts driver's license and reliable transportation required
We Hire for Purpose!
Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our employees with the same compassion and respect that we provide to the children, families, and communities we serve.
How to Apply
If you're ready to make a meaningful impact by supporting youth and families through high-quality care coordination, we'd love to hear from you! Click "Apply for Job" below or visit **************** to apply today.
$20k-47k yearly est. 60d+ ago
Registration Specialist
Connecticut Orthopaedic Specialists Pc 3.7
Patient service representative job in Wallingford, CT
Connecticut Orthopaedics has been named as the #1 Physician Practice in Orthopaedics in Connecticut, as well as ranking in the Top 3 for Surgical Care and the Top 5 for Overall Physician Practices across the state by Castle Connolly.
Do you want to join the Home to the Best Orthopaedic Doctors in Connecticut? Connecticut Orthopaedics is looking for a Registration Specialist for our Wallingford office.
Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford.
We employ the best available talent who demonstrate a strong work ethic, value patient-centered care and appreciate that we all have an important role! We have an employee retention history to be proud of. We are appreciative for our dedicated staff of professionals who serve thousands of patients every month.
Job Summary:
The Registration Specialist is primarily responsible for verifying insurance benefits, referrals, prior authorization for worker's compensation, and pre-estimation needs. The registration specialist acts as an expert resource to all staff within the department and the CBO, related to the processes associated with registering patients, referrals, and worker's compensation pre-authorizations. The Registration Associate demonstrates a service orientation that consistently aims at exceeding client expectations, and which contributes positively to a greater working environment.
Essential Responsibilities:
Verifies eligibility utilizing Epic, Amkai, Availity, Medicaid, Medicare, and similar websites to ensure proper registrations are completed prior to patients entering the facility.
Collect pre-payments from patients for non-covered procedures and self-pay appointments
Interact with patients to collect correct insurance/demographic information via email, or phone.
Serve as a liaison in all Connecticut Orthopaedic office's related to registration, referrals, workers compensation, registration, and pre-estimation needs.
Add Insurance company/plans, employers, referrals and provider information
Handle Workers' compensation authorizations and enter all pertinent information into Epic and/or Amkai as appropriate.
Achieves excellence in performance by working with others within the CBO and with tasks and projects related to external vendor relationships.
Supports and demonstrates the values of Connecticut Orthopaedic conducting activities in an ethical manner with integrity, honesty, and confidentiality. Demonstrates a positive, open-minded, can-do attitude. Represents a team perspective and willingness and enthusiasm to collaborate with others. Follows through on commitments and achieves desired results. Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes.
Familiarization of interfaces and applications that gather registration data, such as patient demographics, as well as knowledge of insurance verification and payer registration denial processes
Skills and Abilities:
Ability to multi-task and prioritize workload
Ability to manage high call volume
Strong attention to detail
Knowledgeable in appending modifiers to office visits and office procedures.
Knowledge of all government rules and regulations as it pertains to compliant billing using National Correct Coding Initiative (NCCI), and third-party payor rules.
Excellent communication skills both verbal and written
Demonstrate proficiency in Microsoft Office Suite, including Word and Excel
Experience/Educational requirements:
EDUCATION: High school diploma or equivalent; supplemented with three (3) years of related work
EXPERIENCE: Preferred Experience in Epic, Amkai, Practice Management and EMR, Payer Eligibility Web Sites is helpful, Customer service skill set
$30k-35k yearly est. Auto-Apply 7d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in East Hartford, CT?
The average patient service representative in East Hartford, CT earns between $30,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in East Hartford, CT
$36,000
What are the biggest employers of Patient Service Representatives in East Hartford, CT?
The biggest employers of Patient Service Representatives in East Hartford, CT are: