Patient service representative jobs in Spokane, WA - 94 jobs

Front Desk - Patient Service Representative Spokane, WA Full-Time | In-Office | Monday-Friday (Closed weekends/holidays) $20.24 - $36.66 per hour About Us Cardiac Study Center is a leading outpatient cardiology clinic serving the Inland Northwest region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first. Job Summary We are seeking a Patient Service Representative (PSR) to join our front desk team in Spokane Valley. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience. Responsibilities Greet patients, visitors, and guests professionally Verify and update patient demographics and insurance information Register new patients who have not pre-registered Coordinate with insurance specialists for referrals as needed Collect and balance co-payments and daily ledgers Prepare next-day appointment schedules Request clinic supply orders when needed Support other front office team members as available Close and secure the clinic at the end of the workday Other administrative tasks as assigned Qualifications Required: High school diploma or GED 1-3 years of experience in a healthcare or front desk role Strong communication and customer service skills Basic math skills and attention to detail Ability to multitask in a fast-paced environment Willingness to occasionally travel between clinic sites Preferred: Experience in a medical office or cardiology setting Knowledge of EMR systems Knowledge of Microsoft Office Benefits Competitive hourly pay ($20.24 - $36.66 based on years of healthcare experience and education) Medical, dental, and vision insurance Paid time off and paid holidays 401(k) with employer match Opportunities for internal growth and development Work Location 910 W 5th Ave suite 900, Spokane, WA 99204, USA This is an in-office position. Apply now to join a dedicated team committed to improving lives, one heartbeat at a time.

Patient Services Representative Fulltime, Non-Permanent Airway Heights Corrections Center Airway Heights, WA. Hourly salary: $24.83-$33.08 Monthly salary: $4,320.00-$5,756.00 Schedule: 6:00am-2:30pm (0600-1430) Monday-Friday (Saturday/Sunday off) The Department of Corrections is seeking a highly motivated and qualified individual for a fulltime, non-permanent Patient Services Representative position at the Airway Heights Corrections Center located in Airway Heights, WA. Under the supervision of the Health Services Secretary Supervisor, this incumbent supports that mission to provide quality on-site and off-site health care services to patients, consistent with the provisions of DOC's Offender Health Plan. The Patient Services Representative will work collaboratively with the clinical providers and transport team utilizing the established CRC Process and Scheduling Process and guidelines. The incumbent will cross train to serve as a backup for other Patient Service Representative staff as needed. Will support adherence to DOC Policy. At the Department of Corrections, we value our employees and understand how important they are to our patients and their families. Additionally, we offer a great benefit package along with opportunity for professional and personal growth. The mission of the Department of Corrections is to 'improve public safety by positively changing lives". For additional information visit our website at doc.wa.gov Application assessment will be ongoing; the hiring authority reserves the right to offer the position at any time during the recruitment process. It's the applicant's advantage to apply as early as possible. This recruitment could be used to fill multiple permanent or non-permanent positions. Appointment scheduling following the Scheduler Training Document process: * Processing authorized/denied CRC consults after HQ has updated. * Calling and scheduling incarcerated individual appointments with offsite providers. * Requesting an appropriately licensed staff (RN, LPN, or Provider) complete and/or sign appropriate paperwork requested by provider for offsite appointments. * Placing medical holds on incarcerated individuals when appropriate. * Checking patient's separatees and STGs to ensure patients are scheduled accordingly. * Preparing offsite trip packets for offsite trips. * Requesting consultation paperwork from offsite providers when necessary. * Filling out the completion section of consultation, documenting receipt of offsite consultant, paperwork and or consult forms printed from OMNI-HS. * Closing consult. * Tracking all ER trip out orders. * Calling units and appropriate custody staff when appointments are cancelled due to a variety of reasons. Reschedule cancelled appointments for the next available appointment. - Appointment scheduling following the Scheduler Training Document process tasks for on-site scheduling include: * Scheduling onsite medical, dental, nursing and Mental Health/Psychiatry appointments in OMNI-HS as the position requires. * When scheduling Mental Health appointments will ensure incarcerated individuals are scheduled within 30 days of arrival. - On-site and off-site scheduling duties include the following: * Assuring the appointments entered into OMNI-HS corresponding with provider/practitioner staff schedules. * Cancelling and rescheduling appointments as needed utilizing the Cancellation List as provided by Headquarters. * Coordinating with other schedulers in order to submit a daily 'confidential' to generate a daily call out sheet and submit it on a daily basis by 0800 deadline. * Answering kites submitted by incarcerated individuals regarding scheduling appointments. * Answering phone calls and e-mails from staff concerning urgent issues. * Calling units and appropriate custody staff when appointments are cancelled due to a variety of reasons. Rescheduling cancelled appointments for the next available appointment. * Adhering to patient confidentiality throughout scheduling process. On-site and off-site schedulers will update and Maintain Scheduler Queue/Appointment data base, create CRC Reports, D3 lists: * When backing up the dental scheduler will update and maintain D3 lists as needed. * Creating CRC approval/denial notification and forwarding to incarcerated individuals. * Creating Consult Request Reports and CRC Reports. * Maintaining scheduler queue and appointment database. * Ensure shell appointments are scheduled by appointment Target Date established in OMNI-HS. This should be done daily. * Following up with providers on appointments that are not resolved on or by the actual appointment date. This should be done daily. * Investigating medical appointments that are not resolved. * Deleting only those appointments that are created for movement purposes only i.e. diabetic line. On-site and off-site schedulers will ensure communication with custody regarding movement of incarcerated individuals for medical purposes: * Coordinating for escorts and interpreters. * Adhering to custody and security operating procedures when scheduling around gate/movement times. * Coordinating and communicating with custody to ensure a safe and secure environment. * Checking patient's separatees and STGs to ensure patients are scheduled accordingly. Other office duties for on-site and off-site schedulers: * Researching co-payment refund request from incarcerated patients. * Updating the monthly calendar/schedule to reflect approved leave for providers; adjusting/rescheduling patients when necessary. * Responding to staff e-emails that requesting scheduling information or changes. * Attending staff meetings with the HS unit scheduling team and supervisor. * Participate in accountability drills, Place Safety Musters, tabletop emergency drills, training, etc. * Answering multi-line phones. Responding to all messages in a timely fashion. * Maintaining current desk reference manual. Required Qualifications: * High School Diploma or equivalent * Ability to deal with problems and conflicts in a rational and professional manner. * Experience working in an office or customer service position in a healthcare/services environment; use and knowledge of medical terminology. * Ability to interpret policies and procedures, written and verbal communication. * Proficiency in computer applications including Outlook, Work, Excel, and Access; advanced typing and computer software application skills. * Requires bending, reaching, pulling health records from shelves at all levels, lifting crates of health records and pushing carts. * Requires working in an open cubicle environment. * Requires work in a correctional facility resulting in close proximity to incarcerated individuals. Preferred Qualifications: * Two years of general office experience or experience working in an office or customer service position in a healthcare/services environment; knowledge and understanding of and experience using medical terminology as part of employment or education OR equivalent education or experience. Mission: The mission of DOC is to improve public safety by positively changing lives. Our Vision: Working together for safer communities. Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington. Our Core Values: * Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions. * Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other. * People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all. * Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort. * Supporting people's success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities. IMPORTANT NOTES: * Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. Please note: Phone number AND email address are required for all professional references. * A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. * Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply. * We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration. * Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. * Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position. * Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results. * This position may be represented by a bargaining unit. * Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more. * Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds. * Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from *********** and ****************** Until this documentation is provided, you will not be selected to move forward in the hiring process. * Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future. * Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range. * DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. *************************************************************** * DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit ************** We are committed to hiring individuals who possess core diversity competencies: Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace. * Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds. * Respectfully acknowledge people's differences and recognize these differences as important and valuable. * Promote inclusiveness. * Be culturally sensitive and appropriate. * Respect and value diverse backgrounds and traditions. What We Offer: As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include: * Up to 25 paid vacations days a year * 8 hours of paid sick leave per month * 12 paid holidays a year * Generous retirement plan * Flex Spending Accounts * Dependent Care Assistance * Deferred Compensation and so much more! Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans. For more information, please contact the Department of Retirement System at: **************. DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability. For questions about this recruitment, or to request reasonable accommodation in the application process, please email **************************** or call at **************. For TTY service, please call the Washington Relay Service at 7-1-1 or **************.

Job DescriptionSalary: $23.65 to $31.78 per hour Join us in an exciting new role as Family Access Coordinator to expand PreK access and support CME's mission! As one of six regional staff, you'll help create and implement a statewide enrollment plan from our Child Care Aware (CCA) of Washington offices. You'll ensure families can make informed choices about inclusive PreK programs that meet their needs. Be part of a dynamic team making a real impact! What you will be doing: You will work collaboratively with five other regional Family Access Coordinators across the state with support from the Child Care Aware of Washington Coordinating office to: Create a shared statewide process to develop a statewide coordinated recruitment and enrollment system. Build strong working relationships with community partners and parents to inform the building of a system that supports the identified needs of families. Recommend the structure of the system, clarifying what roles should be centrally located and what should be locally delivered. Clarify the roles of key partners (Licensed Child Care, ESDs, School Districts, Community Based Organizations who serve Children, etc.) to ensure an inclusive plan and system. Develop an implementation work plan that clarifies CCA of WA system roles, responsibilities, and other partners and reflects the initial three years of development. Develop an ongoing and clear communications process that informs communities and partners about the progress of this work. Essential Job Responsibilities: Work in close partnership and meet regularly with the five other regions and coordinating office Family Access Program Coordinators, the CCA of WA statewide Family Center, and the Department of Children, Youth, and Families CRE team to ensure that high-quality services are equitably delivered statewide while being flexible to meet local needs. Build partnerships with Educational Service districts, school districts, and elementary school principals in the region and develop a deep and ongoing understanding of Transition to Kindergarten opportunities available to families. Work in partnership with CCA of WA Family Center specialists to inform regional resource updating in the Family Center database, regional family need trends, and community tabling opportunities. Maintain a knowledge base of innovative best practices and related research that may inform family service implementation, communities of practice, and CRE data practices. Represent the CCA of Washington system in meetings locally, regionally, and statewide. Use data and family voice to produce compelling reports and stories about our work and impacts. Present to external stakeholders on program initiatives and deliverables as requested. Maintain effective regional oversight of contract terms and conditions, meet data and reporting requirements, administer appropriate customer service feedback, and ensure ongoing quality assurance and program goals monitoring. Other duties as assigned. Requirements: Education/Experience: AA degree in early childhood education, education, child development, public administration, or human service field and 3-5 years of related work experience. BA in fields previously mentioned and 3 years of experience preferred. A combination of experience, education, and/or professional development in delivering effective support for families with community-based partners, stakeholders, and customers. Experience with outcomes-based direct services and data-informed decisions. Certificates and Licenses: Current Washington State Drivers License and access to a reliable car with liability insurance. Computer Skills: Experience using and evaluating resource or benefits databases for clients, navigating complex systems to find information for families, and/or connecting families with child care options. Ability to identify and learn current platforms and applications that families use to stay connected to issues that are important to them. Strong proficiency with Microsoft Office suite and with database searches such as SalesForce; ability to use technology to research family resources; and comfortable learning new platforms, software, and apps. Communication and Interpersonal Skills Strong group facilitation skills, both in person and virtually. Demonstrated ability to build effective collaborative working relationships with stakeholders and external partner organizations. Ability to work with people of all racial, ethnic, and socioeconomic backgrounds. Preferred: Fluent dual/multi-language speaker and writer Non-profit, family-based experience in early learning and child care. Communication and engagement skills with families and caregivers of young children Familiarity with early childhood education or with issues impacting children birth to 8, their families, and child care providers/caregivers. Why Join Us? Make an Impact:Your work will drive real change in communities across the state. Collaborate with Passionate People:Join a team of dedicated individuals committed to our mission. Grow Your Career:Enjoy opportunities for professional development and growth. Competitive Pay and Benefits:Enjoy competitive pay ($23.65 to $31.78 per hour). We offer a comprehensive package that includes health, vision, dental, and life insurance, as well as retirement plans and paid time off. Join us in making a difference!Send your cover letter and resume today and take the next step in your journey as a Family Access Coordinator. CME is proud to be an equal opportunity workplace and encourages women, persons of color, and those with disabilities to apply. We actively celebrate diversity and are committed to creating an inclusive environment. CME is an E-Verify employer.

Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. Kinwell is hiring a Patient Care Coordinator to join our North Country Homes clinic in Spokane, WA. The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient's appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell. What you'll do: Manage patient appointments, coordinate with clinicians, and schedule follow-ups. Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries. Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps. Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures. Advocate for patient needs and concerns to medical staff and administration. Educate patients on available services and resources. Work closely with the billing department to ensure proper insurance verification and claims submission. Provide patients with cost estimates and answer questions about insurance coverage. Assist in resolving any insurance-related issues. Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations. Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence. Assist in collecting and analyzing patient feedback to improve clinic operations. What you'll bring: High school diploma or equivalent. One year of experience in a healthcare or patient service role or equivalent experience. Basic understanding of medical terminology and insurance verification. Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems. Strong customer service skills. Familiarity with HIPAA regulations and medical insurance processes. Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. Proficient in managing patient schedules and multitasking across platforms. Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written). Associate degree or certification in healthcare administration, medical billing, or related field. (Preferred) Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) Experience using advanced EMR systems, scheduling software, and patient communication platforms. (Preferred) Working Environment Work is performed within a clinical setting with frequent patient interactions. Standard office conditions with frequent use of computer, phone and medical record systems. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: Ability to sit for long periods while working at a computer. Occasional lifting of office supplies and medical documents (up to 20 pounds). Ability to move around the clinic to assist patients and medical staff as needed. Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: Paid Time Off & Paid Holidays Medical/Vision/Dental Insurance Personal Funding Accounts (HSA, FSA, DCA) 401K Basic Life Insurance Disability-Short Term and Long-Term Supplemental Life and ADD&D Tuition Reimbursement for qualifying programs Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Salary Range: $41,500.00 - $62,300.00

Heritage Health is seeking a full-time (1.0 FTE) Customer Service Representative to join our team at our Center for Healthy Living in Coeur d' Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Schedule: 7:00am to 5:30pm What You'll Love About Working Here: Purpose-Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities. Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued. Work-Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home. Growth & Collaboration: Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners. Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well-being and future. Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents. Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO-covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one. Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most. Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match-100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence. Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection. Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more. Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support. The Client Services Representative is responsible for delivering exceptional customer service to all Heritage Health clients during the check-in and check-out process. This role works closely with clinical staff to ensure patient visits are processed efficiently and accurately. The representative is also responsible for implementing and adhering to established Heritage Health policies and protocols to support a seamless and professional client experience. Requirements Minimum of two (2) years of office experience; experience in a medical or healthcare setting strongly preferred Ability to pass an enhanced background check conducted by the Idaho Department of Health and Welfare Criminal History Unit Strong organizational, communication, and customer service skills Proficient in the use of standard office software and equipment Ability to maintain confidentiality and adhere to HIPAA regulations Essential Functions: Greet and check in clients, ensuring demographic information and insurance details are updated at each visit Answer incoming calls using a multi-line phone system, take accurate messages, and promptly relay them to counselors Schedule appointments for new and existing clients using three electronic practice management systems Make appointment reminder calls for all scheduled clients Verify Medicaid coverage at each visit and obtain Healthy Connections authorization when applicable Collect co-pays from self-pay and third-party payer clients at each visit; refer clients unable to pay to the billing/collections team Assist with client check-out as needed Create and maintain client charts in accordance with documentation standards Audit counselor charts for clinical documentation compliance based on funding source requirements Track and document No Show appointments; follow established No Show protocol Process all scheduled self-pay clients through the Medicaid system to verify potential coverage Maintain a clean and organized waiting area throughout the day Perform general office duties including copying, faxing, scanning, and handling incoming/outgoing mail Maintain regular and predictable attendance Perform other duties as assigned to support clinic operation Key Success Factors: Demonstrated proficiency in general office duties, including filing, scanning, and managing administrative tasks Consistently professional phone etiquette and effective verbal communication skills Strong problem-solving abilities with the capacity to manage multiple priorities in a fast paced environment Solid organizational skills with attention to detail and accuracy Working knowledge of insurance processes, including Medicaid and third-party payer systems Excellent customer service skills, with the ability to interact compassionately and efficiently with diverse client populations Job Overview: Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind. Physical Requirements and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time) Reaching with hands and arms occurs approximately one-third of the workday Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time) Requires frequent verbal communication and active listening (over two-thirds of the time) Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time Rarely required to lift more than 41 pounds Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Salary Description $19.81 to $28.20 an hour

Skills/Education Qualifications High School Diploma or GED. One to three years related experience or training; or equivalent combination of education and experience. Mathematical, Reasoning, and Language skills are required. Proficiency in Microsoft Office including Word and Excel. The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location. Answers telephone and directs calls to appropriate department. Processing incoming and outgoing parts. Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. Compares data entered with source documents to detect errors. Processes purchase orders. Take orders for residential install/service customers. Assist in scheduling and dispatching. Provides backup support for office staff.

Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Profit sharing Vision insurance We are looking for a Patient Care Coordinator to join our Orthopedic practice. The primary responsibility is to answer incoming phone calls from patients to make an initial appointment and process incoming referrals to the clinic. The Patient Care Coordinator works closely with the triage nurse and follows physician protocols and insurance guidelines. Follow-up appointments may be scheduled and completes paperwork as needed. Performs other related duties as assigned. Minimum Qualifications: High school diploma or equivalent required. Knowledge of medical and insurance terminology, billing and coding experience is a plus One year of prior surgery scheduling in a healthcare setting required Knowledge of HIPAA practice procedure. Experience with EHR Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing. Primary Responsibilities Schedule new patients as they call/contact through website/patient portal/fax within 48 hours of initial contact. Reach out to patients upon receipt of referral via fax within 48 hours. Request and track medical records from primary/referring physicians. Follow-up with patients where messages were left. Document attempts Coordinate with Triage nurse and provider to review (consult) medical records for potential procedure patients. Contact referring physician if unable to reach patient after 3 attempts or patient declines appointment. Document both conversations. Verify insurance coverage, including benefits and eligibility. Assist co-workers at the direction and discretion of supervisor/administrator. Essential Functions (Physical):Regular and predictable attendance is an essential job function. Majority of the shift is spent sitting. Frequent reaching, stooping and twisting when filing, accessing records and answering telephone Ability to lift up to 25 pounds. Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence. Communicates with patients, physicians, families and co-workers in person and on the telephone. Work Environment: Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required. Compensation: $18.00 - $21.00 per hour Orthopedic Surgery and Sports Medicine provides the highest quality comprehensive orthopedic experience for patients in the Inland Northwest. We are owned and operated by board certified and fellowship trained orthopedic surgeons. In addition, we also offer Orthopedic Physical and Occupational Therapy, as well as providing patient access to our same day walk in clinic for acute orthopedic or occupational injuries. We have a total of 4 locations between Coeur d'Alene, Post Falls, and Hayden Idaho.

A Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. A PCC will perform all duties in a manner which promotes team concept and reflects the mission and values of the facility. Providence caregivers are not simply valued - they're invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Customer service related experience. Preferred Qualifications: + 6 months in Office or medical office. + 6 months of Electronic Medical Record / Practice Management experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 405164 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 3042 CARDIOLOGY WA PSHI Address: WA Spokane 62 W 7th Ave Work Location: Spokane Heart Institute-Spokane Workplace Type: On-site Pay Range: $18.83 - $28.80 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job DescriptionBenefits: Company parties Employee discounts 401(k) matching Health insurance Paid time off 401(k) About the Role: We are seeking a Full Time Patient Care Coordinator to join our team at Hayden Lake Physical Therapy. As a Patient Care Coordinator, you will play a crucial role in providing exceptional care and support to our patients, ensuring their experience with us is seamless and positive. Responsibilities: Manage patient check-in and check-out process Schedule appointments and follow-up visits Assist with patient intake and medical history documentation Coordinate communication between patients, therapists, and other healthcare providers Calling and scheduling of patient from incoming referrals. Collection of patient payments. Making follow up calls to check in on patients. Requirements: Previous experience in a medical office or healthcare setting preferred Strong organizational and multitasking skills Excellent communication and interpersonal abilities Proficiency with medical software and electronic health records Compassionate and empathetic attitude towards patients Available to work in both our Hayden and Post Falls locations About Us: Hayden Lake Physical Therapy has been serving the Coeur D Alene community for over 20 years, providing top-notch rehabilitative care and personalized treatment plans. Our dedicated team is committed to helping our patients achieve their wellness goals, and we pride ourselves on creating a supportive and collaborative work environment for our employees. We have 3 locations throughout the area.

Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Post Falls Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally. Key Responsibilities • Greet members with a warm, friendly and sincere welcome upon arrival. • Check members/guests in and out of their spa treatments. • Obtain and help maintain member intake forms, consent forms, and other documentation. • Provide anticipatory service to members, including offering information about club services, activities, and directing/cross-selling members to other areas of the club/property. • Tour the spa facility with prospects, new members, and establish rapport with members. • Educate members about products or services that can complement the treatment. • Answer phones and book appointments. Must send confirmation in a timely manner or communicate when you expect to confirm their booking. • Actively promote the Wellness Program, treatments, retail, and available promotions. • Look up past transactions & preferences in Point of Sale Program. • Revise tickets to include required detailed information. • Manage daily scheduling and spreadsheets. • Knowledge of retail products and ability to explain, suggest and sell. • Unpack, label, display and inventory retail. • Listens and addresses member requests and responds with appropriate action and provides accurate information. • Conduct daily front desk/lobby area checklist inspection noting inconsistencies and accuracies, and communicating to the Spa/Salon Manager. • Diffuse member challenges and communicate issues or complaints through the appropriate channels in a timely manner. • Assist spa attendants and locker room staff to maintain clean and stocked locker room facilities as needed. Qualifications • High School diploma or GED equivalent required. Additional degrees and certifications preferred. • Prior experience in luxury resorts, spas, or private clubs, preferred. • Previous Experience with Point of Sales Programs, Jonas and/or TEI experience preferred. • Must have strong computer, phone and verbal skills. • Detail oriented with the ability to multi-task and work well alone. • Outstanding people skills and a warm, friendly personality. • Knowledge and understanding of all spa services and operations. Additional Requirements • Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members. • Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands. • Ability to work in a team environment. • Ability to stay calm and focused during the busiest of times. • Ability to read, write, speak, and understand English; additional languages preferred. • Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds. About Us Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come - ************************** Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: *******************************

Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: a High School Diploma or a General Education Degree three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27

Workforce Classification: On-site Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic. We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve. Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions. Kinwell is hiring a Float Patient Care Coordinator to support our three clinics in Spokane and Spokane Valley, WA. The Patient Care Coordinator will manage all aspects of the patient greeting and check-in. As the initial Kinwell representative, this individual will assist with prepping charts for daily appointments, manage the patient's appointment scheduler, maintain the cleanliness and supplies in the patient reception and waiting area, communicate arrival times to teammates and assist with check-out and follow up duties for patients. Lastly, this position will provide phone support for Kinwell's Call Center as needed, submit Health Information Management (HIM) requests and manage faxed documents sent to Kinwell. This role qualifies for 10% pay differential for employees in the Float Patient Care Coordinator role. If you transfer to a position dedicated to one clinic, a pay differential will no longer apply. What you'll do: Provide coverage for sick and vacation time across our clinics in Spokane and Spokane Valley, Washington. Manage patient appointments, coordinate with clinicians, and schedule follow-ups. Serve as the first point of contact for patients, answering phones, emails, and managing patient inquiries. Ensure accurate patient records, confirming details such as insurance, treatment plans, and next steps. Assist patients in navigating the healthcare system, including following treatment plans, referral instructions, and scheduling follow-up procedures. Advocate for patient needs and concerns to medical staff and administration. Educate patients on available services and resources. Work closely with the billing department to ensure proper insurance verification and claims submission. Provide patients with cost estimates and answer questions about insurance coverage. Assist in resolving any insurance-related issues. Maintain accurate and up-to-date patient files, ensuring compliance with HIPAA regulations. Provide administrative support to healthcare clinicians and clinical support staff, including document preparation and correspondence. Assist in collecting and analyzing patient feedback to improve clinic operations. What you'll bring: High school diploma or equivalent. Ability to reliably travel between our clinics in Spokane and Spokane Valley to cover shifts as needed. One year of experience in a healthcare or patient service role or equivalent experience. Basic understanding of medical terminology and insurance verification. Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems. Strong customer service skills. Familiarity with HIPAA regulations and medical insurance processes. Working knowledge of medical terminology and healthcare operations; HIPAA regulations and privacy requirements; insurance and billing procedures. Proficient in managing patient schedules and multitasking across platforms. Excellent critical thinking, flexibility, problem solving and communication skills (verbal and written). Associate degree or certification in healthcare administration, medical billing, or related field. (Preferred) Three years of experience in a healthcare setting, specifically in a coordinator or administrative role. (Preferred) Experience using advanced EMR systems, scheduling software, and patient communication platforms. (Preferred) Working Environment Work is performed within a clinical setting with frequent patient interactions. Standard office conditions with frequent use of computer, phone and medical record systems. Physical Requirements The following have been identified as essential physical requirements of this job and must be performed with or without accommodation: Ability to sit for long periods while working at a computer. Occasional lifting of office supplies and medical documents (up to 20 pounds). Ability to move around the clinic to assist patients and medical staff as needed. Manual dexterity for data entry and use of office equipment. Vaccine Requirement: Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines. Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (****************************) if you are requesting an accommodation to participate in the application process. What we offer: Paid Time Off & Paid Holidays Medical/Vision/Dental Insurance Personal Funding Accounts (HSA, FSA, DCA) 401K Basic Life Insurance Disability-Short Term and Long-Term Supplemental Life and ADD&D Tuition Reimbursement for qualifying programs Employee Assistance The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience. National Salary Range: $41,500.00 - $62,300.00

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Profit sharing Vision insurance We are looking for a Patient Care Coordinator to join our Orthopedic practice. The primary responsibility is to answer incoming phone calls from patients to make an initial appointment and process incoming referrals to the clinic. The Patient Care Coordinator works closely with the triage nurse and follows physician protocols and insurance guidelines. Follow-up appointments may be scheduled and completes paperwork as needed. Performs other related duties as assigned. Minimum Qualifications: High school diploma or equivalent required. Knowledge of medical and insurance terminology, billing and coding experience is a plus One year of prior surgery scheduling in a healthcare setting required Knowledge of HIPAA practice procedure. Experience with EHR Efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing. Primary Responsibilities Schedule new patients as they call/contact through website/patient portal/fax within 48 hours of initial contact. Reach out to patients upon receipt of referral via fax within 48 hours. Request and track medical records from primary/referring physicians. Follow-up with patients where messages were left. Document attempts Coordinate with Triage nurse and provider to review (consult) medical records for potential procedure patients. Contact referring physician if unable to reach patient after 3 attempts or patient declines appointment. Document both conversations. Verify insurance coverage, including benefits and eligibility. Assist co-workers at the direction and discretion of supervisor/administrator. Essential Functions (Physical):Regular and predictable attendance is an essential job function. Majority of the shift is spent sitting. Frequent reaching, stooping and twisting when filing, accessing records and answering telephone Ability to lift up to 25 pounds. Read a variety of printed and handwritten materials, computerized reports, manuals, and correspondence. Communicates with patients, physicians, families and co-workers in person and on the telephone. Work Environment: Orthopedic Surgery & Sports Medicine operates in a professional office environment. Days and hours of work are conducted Monday thru Friday 8:00 am to 5:00 pm. Occasional evening and weekend work may be required as job duties demand. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Orthopedic Surgery & Sports Medicine has multiple locations and travel may be required.

Heritage Health is seeking a Part-time (0.5 FTE) Customer Service Representative to join our team in Coeur d' Alene, Idaho at our Street Medicine Clinic. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Schedule: Monday 11:30am-5pm 30 min lunch Tuesday 11:30am-5pm 30 min lunch Wednesday 11:30am-5pm 30 min lunch Thursday 11:30am-5pm 30 min lunch Friday 9:30am-2pm no lunch Why You Should Join our Dynamic Healthcare Team Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 50% employer-paid employee coverage for medical, dental, and vision plans for part-time employees. Life Insurance: Employer-paid for 1x annual salary up Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. The Customer Service Representative (CSR) delivers exceptional service to all Heritage Health patients during the check-in and check-out process. This role collaborates closely with medical assistants and healthcare providers to ensure efficient and timely patient visits. The CSR also supports the implementation of Heritage Health policies and protocols to maintain operational excellence and a positive patient experience. Requirements Minimum of two years of office experience; medical preferred. Experience with Athena EHR systems preferred Must be able to pass Idaho Department of Health and Welfare Criminal History Unit enhanced background check for our Rathdrum Clinic Your Essential Duties: Checks in clients and updates demographics, including insurance information, at each visit. Verifies Medicaid at each visit and obtains Healthy Connections authorization if needed. Ensures each account has a DMS screen and verifies current homeless and migrant/seasonal status. Answers a multi-line phone system for the clinic, takes accurate messages and delivers them promptly to providers or counselors. Schedules appointments for new and established clients using the electronic practice management system. Makes reminder calls for all scheduled clients. Collects co-pays from self-pay and third-party payer clients at each visit. Directs clients who are unable to pay their co-pay to the billing or collections staff. Checks out clients as needed. Creates and organizes client charts. Tracks No-shows and follows the No Show protocol. Processes all self-pay clients on the schedule through the Medicaid system to check for coverage. Maintains the cleanliness and order of the waiting room area throughout the day. Performs general office duties such as copying, faxing, scanning, and handling mail. Your Success Factors Understanding of medical terminology and healthcare office procedures Familiarity with HIPAA regulations and patient confidentiality requirements Knowledge of electronic health records (EHR) systems (e.g., Athena) General understanding of Heritage Health policies and services Strong interpersonal and communication skills (verbal and written) Proficiency in using computers, office software, and scheduling tools Effective problem-solving and conflict resolution Ability to maintain professionalism and compassion under pressure Ability to handle sensitive patient information with discretion Ability to work independently and as part of a team Job Overview Working Conditions: Work is normally performed in a typical interior/office work environment in a medical clinic building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind. Physical/Mental Requirements: Prolonged periods of sitting at a desk and working on a computer. May lift up to 15 pounds at times. Must be able to access and navigate various departments of a given location. Must be able to complete tasks in a noisy or stressful environment. Must be able to adhere to process protocol. Salary Description $19.81-$28.20

Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused, Patient Registrar to join our Coeur d'Alene Urgent Care Team! will likely be one shift a week! This position will have a rotating schedule, including weekends (weekend hours qualify for a $2.50 differential per hour). We need someone with a professional demeanor, can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible perform a variety of medical clerical duties. Some of those duties include registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require; prepare pre-registration packets appropriately for each procedure; ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes; process co-payments and payments; registered patients and update medical records; back up all incoming calls and direct them to the appropriate person or department; perform nightly closing procedures for clinic; call patients for pre-registration notification including copays and deductibles; and other duties as assigned. Qualifications and Preferred Experience: * Knowledge of basic computer programs such as Microsoft Office Suite * Ability to type at least 40 words per minute * Ability to relate and work effectively with others * Demonstrates excellent written and verbal communication skills * Strong Customer service background * Prior clerical or medical office experience preferred About Northwest Specialty Hospital: Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what's best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years!! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package! Some of our amazing perks and benefits offered to employees are: * Company-sponsored events such as sporting events, BBQs and holiday parties * Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for part-time or full-time positions) * Tuition reimbursement * Growth opportunities, ongoing education, training, leadership courses * A generous 401K retirement plan * A variety of discounts throughout the hospital and community are available to employees * Wellness benefits offered to staff such as: weight loss challenge Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This position is responsible for scheduling patients, obtaining necessary documentation, answering phones, and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. Performs all duties in a manner which promotes team concept and reflects the mission and values of Providence Medical Group. Providence caregivers are not simply valued - they're invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. HOME CLINIC: Open positions are located at various clinics across the Spokane Metro Area (including Spokane: Downtown, North, & South; Airway Heights, Liberty Lake; and Spokane Valley). We will discuss current open positions and your preferences during the interview. Clinic Openings Include: + Primary Care + Pediatrics + GI + Liver and Pancreas + Orthopedics + Sleep + Teaching Health Clinic Required Qualifications: + Customer service-related experience. Preferred Qualifications: + 6 months Office or medical office. + 6 months Electronic Medical Record / Practice Management experience. Salary Range by Location Washington: Min:$18.83, Max: $28.80 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 410311 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 3042 FLOAT PERSONNEL Address: Work Location: Workplace Type: On-site Pay Range: $See Posting - $See Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job Description Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: a High School Diploma or a General Education Degree three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27 Job Posted by ApplicantPro

The Patient Services Specialist is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Consistently provides superior customer service that meets or exceeds the expectations of patients, visitors, physicians and PHS staff, including during periods of high patient volumes or stressful situations. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Joseph's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + H.S. Diploma or GED. + 1 year - Customer service or healthcare registration. Preferred Qualifications: + Coursework/Training - Some college level course work particularly Medical Terminology or Medical Assistance coursework. + National Certification of CHAA upon hire. + Certified Revenue Cycle Specialist (CRCS) upon hire. + Registrar and third party payor experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 405157 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Job Shift: Multiple shifts available Career Track: Admin Support Department: 3045 PSJHC PATIENT ACCESS Address: WA Chewelah 500 E Webster Work Location: St Josephs Hospital-Chewelah Workplace Type: On-site Pay Range: $17.45 - $26.73 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.