Patient service representative jobs in Tracy, CA - 878 jobs
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Route Service Representative (4 Day Workweek)
Cintas Corporation 4.4
Patient service representative job in Stockton, CA
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$34k-39k yearly est. 5d ago
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Medical Staff Coordinator
Insight Global
Patient service representative job in San Jose, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 3d ago
Finite Scheduler
Lasalle Network 3.9
Patient service representative job in Fairfield, CA
The Finite Planner is responsible for developing and maintaining realistic, capacity-constrained production schedules that align demand, labor, equipment, and material availability. This role works closely with operations, supply chain, and manufacturing teams to optimize throughput, meet service level commitments, and support continuous improvement initiatives.
Key Responsibilities
Develop and manage finite capacity production schedules based on demand forecasts, customer orders, and operational constraints
Balance production priorities with available labor, equipment, materials, and line capacity
Adjust schedules in response to changes such as demand fluctuations, downtime, material shortages, or quality issues
Collaborate with manufacturing, procurement, quality, and logistics teams to ensure executable plans
Monitor schedule adherence and analyze variances to identify root causes and improvement opportunities
Maintain accurate planning data including routings, lead times, yields, and capacities
Support inventory optimization and minimize excess, shortages, and obsolescence
Participate in S&OP / S&OE meetings as needed
Leverage ERP and planning tools to drive data-based decisions
Support continuous improvement initiatives related to planning accuracy, efficiency, and service levels
Required Qualifications
Bachelor's degree in Supply Chain, Operations Management, Industrial Engineering, or related field (or equivalent experience)
3+ years of experience in production planning or finite scheduling within a manufacturing environment
Strong understanding of manufacturing processes and capacity planning
Experience working with ERP systems (e.g., M3, SAP, Oracle, or similar)
Advanced Excel skills and strong analytical abilities
Ability to manage competing priorities in a fast-paced environment
Strong communication and cross-functional collaboration skills
Comp- up to $40/hr and health, dental and vision benefits availabile
Julie Hess
Senior Project Manager
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
$40 hourly 1d ago
Front Desk Coordinator
South Bay Construction 4.0
Patient service representative job in Campbell, CA
Front Desk
· Front Office Upkeep - keep lobby / common areas welcoming, tidy and organized
· Answer phones, greet and direct guests
· Maintain payment pick-up file, manual check distribution
· General office communications
· Receive and sort mail and currier deliveries
· Maintain and organize Mail Room supplies
· Maintain postage machine
· Holiday decoration of the front desk / lobby and common areas
Facility
· Coordination and communication with Office Vendors - janitorial, electrician, plumbers, plant vendor, etc. for all maintenance needs
· General Office Maintenance of lobby / common areas / conference rooms, kitchen breakroom and post events
· Upkeep, stocking, and organizing of all general areas including lobby / common areas / conference rooms, kitchen breakroom and post events
o storage closet, back warehouse refrigerators, restrooms, gym, showers, vacant offices and cubes)
· Office Equipment - printers, plotters, etc.
o Service calls, maintenance of paper and toner, minor troubleshooting
o Correspondence with vendors
· Conference Rooms
o Manage Reservations
o Upkeep and maintenance of supplies
o Set-up audio visual for meetings as needed
o Troubleshoot laptop/tv with IT
o Order catering when needed and set up food/drinks neatly and professionally
· Office Supplies
o Ordering, stocking, and organizing
· New Hire Setup
o Set-up cubes, desk/offices
· Manage online ordering accounts
Breakroom
· Upkeep of overall appearance of the kitchen, bar, lunch tables, and lounge areas
· Manage inventory, organization of orders with Costco and Safeway for company provided food and paper goods
· Kitchen Equipment troubleshooting or vendor scheduling for maintenance needs
· Set-up assistance for all events or scheduled meetings
Other - As Needed
· Assist with corporate event planning and setup
· Pick up catering and set up food/drinks
· Office decoration for events or holidays
· Assist with misc. tasks from office management
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
Bachelor's (Required)
Work Location: In person
$50k-60k yearly 3d ago
Customer Service Representative
Waste Connections 4.1
Patient service representative job in San Jose, CA
Green Team of San Jose, a Waste Connections company, is looking for ahigh energy Customer ServiceRepresentativeto join our team in San Jose, CA!Previous waste experience would be a huge
plus
!
The schedule will be Monday-Friday 8 hour shift between the hours of 7am and 6pm.
The starting pay for this position is $40/hour.The pay range for this job category is $40-42/hour.
We also offer great family benefits, 401k with a company match, paid vacation time, etc.!
Why you should join us!
CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietaryoperational systems.
Interviews customers and records interview information into computer forcustomer service, talks with customers by phone and in person, to receiveordersforinstallation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collectsdeposits, prepares change of address records and issues discontinuanceorders.
Demonstrate effective use ofsoftware applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced,cooperative, high call volume environment. Solicit sale of new or additional services.
Key Responsibilities: Troubleshoot and resolve customer concerns while maintaining a positive attitude.
Professionalism: Ability to handle difficult situations with professionalism andempathy.
Cover for the reception desk when necessary.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an office setting. Areas are clean, ventilated, and well lighted. OurCustomer ServiceReps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSRcall areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensurehigh standards.
Also, long periods spent sitting,typing, or looking at a computer screen are common.
Coaching& Feedback: CSRs will receive regular feedback andcoachingto ensure continuous improvement and excellent service delivery.
MINIMUM JOB REQUIREMENTS:
Bilingual Requirement: Bilingual (English/Spanish) preferred but not required. This position does not include additional pay for bilingual skills.
Ability to read, write, comprehend and communicate in English. High school diploma or equivalent preferred.
2 years of Customer Serviceexperience.
Experience with MS Word, Excel, and Email
preferred
.Typingand10-key skillsare required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
To be considered for any of our current openings you must complete an application at************************* Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$40-42 hourly 4d ago
Client Services Representative I
Canon U.S.A., Inc. 4.6
Patient service representative job in San Jose, CA
Company Canon U.S.A., Inc. Requisition ID 33769 Category Facilities Type Full-Time Workstyle Full-Time On Site About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Your Impact
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Mail/Courier Services:
-Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
-Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
-Researches and routes unidentified and generic mail.
-Receives, logs, delivers and tracks messenger items.
-Responds to customer requests.
-Performs routine upkeep of equipment.
-Records and tracks customer inquiries and fulfillment of requests.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
We are providing the anticipated hourly rate for this role: $17.20 to 23.37 hourly.
Company Overview
About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon.
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM-19 #LI-RH2
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$17.2-23.4 hourly 2d ago
Prior Authorization Coordinator
Amerit Consulting 4.0
Patient service representative job in Redwood City, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Prior Authorization Coordinator
_________________________________________
NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position Title - Prior Authorization Coordinator (Job ID - 3163825)
Location: Redwood City CA 94065
Duration: 6 months contract w/ possibility of extension
__________________________________________________________
Must-Haves:
Candidates must have recent, hands-on prior authorization experience in a specialty clinic setting (orthopedics, oncology, imaging, ENT, or other surgical specialties), with daily use of Epic/APeX for authorization work queues, referrals, and scheduling.
Experience must include high-volume authorization processing, insurance follow-up, and coordination with providers and payers.
Candidates should also have front and back office clinic experience, be comfortable in fast-paced environments, and demonstrate strong communication and organization skills.
_____________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
$29k-38k yearly est. 3d ago
Client Service Representative III
United Business Bank 4.2
Patient service representative job in Mountain View, CA
Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.
About United Business Bank
We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.
About the Position...
The Client ServiceRepresentative III (CSR III) is an onsite position and does not have remote opportunities.
The Client ServiceRepresentative III (CSR III) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashiers checks, stop payments, and wires. The CSR III is responsible for balancing each days transactions and verifying cash totals. They perform a broad variety of Consumer and Business New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR III answers client questions regarding the Banks products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Banks products and services, and accepts/processes various applications for online banking systems. The CSR III performs specific assigned side-jobs including various clerical functions, and assists the Branch Manager and/or the Client Service Manager with other duties as assigned. The CSR III assists clients promptly, courteously, efficiently and professionally. The CSR III performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines.
Qualifications
About You...
You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:
Education/Certification: High school graduate or equivalent.
Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking products, services and operations.
Experience Required: Minimum of 3 years of Teller and new account experience in the financial services industry.
Skills/Abilities:
Good communication skills.
Professional appearance, dress and attitude.
Good math skills.
Ability to use Microsoft Office software package.
Location: Onsite, no remote
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$33k-37k yearly est. 3d ago
Medical Credentialing Specialist
Teksystems 4.4
Patient service representative job in Fairfield, CA
*Job Overview* We're looking for someone to help ensure healthcare providers meet all credentialing requirements. This role involves reviewing documents, verifying information, and keeping everything organized and accurate. *What You'll Do* * Handle credentialing and re-credentialing for providers following company guidelines.
* Send forms and track responses to make sure everything is completed on time.
* Review documents for accuracy and resolve any discrepancies.
* Check provider licenses and compliance with state and federal regulations.
* Summarize detailed reports into clear, concise information.
* Maintain organized files that meet compliance standards.
* Guide providers on how to complete forms and submit required documents.
* Create reports and templates using Word and Excel.
* Enter data into multiple systems and respond to phone inquiries.
*What We're Looking For*
* *Experience:* 1-2 years in credentialing OR 2-3 years verifying insurance or working with benefits.
* *Skills:*
* Knowledge of medical terminology
* Strong communication (written and verbal)
* Proficiency in Microsoft Office and other software
* Excellent organization and multitasking
* Detail-oriented and able to spot important information
* Great customer service and interpersonal skills
* Ability to handle sensitive issues with professionalism
*Job Type & Location*
This is a Contract position based out of Fairfield, CA.
*Pay and Benefits*The pay range for this position is $26.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Fairfield,CA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$26-26 hourly 2d ago
Front Office Coordinator - School Based
Lifelong Medical Care 4.0
Patient service representative job in Emeryville, CA
The School Based Health Center Front Office Coordinator is part of a patient-centered care team composed of a clinical provider, medical assistant, and auxiliary staff providing urgent and primary care health services in a school-based health center setting. Under the general supervision of the Center Supervisor, the Front Office Coordinator is responsible for the efficient running of the front desk including reception, appointment scheduling for medical, dental and behavioral health, patient intake and flow, financial eligibility and telephone operation.
This is a full time, benefit eligible position, working 40 hours per week at our Emeryville School Based Health Center.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Utilize an Electronic Health Record system in managing patient reception and client intake, managing flow of visit from front to back office. Keeps patient informed on the status of their visit.
Utilize dental EHR system to schedule, follow up and maintain dental appointments.
Assist in medical and dental patient flow by locating and acquiring student, timely rooming of patients and maintaining an awareness of exam room availability and timing.
Answer telephones, manage reception area, checking financial eligibility, and maintaining medical records.
Perform patient discharge activities, including but not limited to completion of referral forms, instructions regarding filling prescriptions, making appointments, copying forms, contacting patient guardian and other activities as needed.
Maintains inventory of front desk supplies and forms.
Sorts and distributes clinic mail.
Maintains appearance of waiting areas and reception desk.
Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.
Perform other duties as assigned by supervisor.
Qualifications
Ability to prioritize competing work demands and tasks from clients or staff
Ability to work effectively and calmly under pressure in a positive, friendly manner
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
Ability to seek direction/approval from on essential matters, yet work independently, using professional judgment and diplomacy.
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
Make appropriate use of knowledge/ expertise/ connections of other staff.
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
High school diploma/equivalent
Minimum of one year of experience in a community clinic or medical office setting.
Proficient in Microsoft Office and the internet.
Ability to lift 20 pounds.
Comfort level working on a school campus
Job Preferences
Bachelor's Degree in health care or related field.
Prefer one of the following three certifications (1) American Association of Medical Assistants (AAMA), or (2) American Medical Technologists (AMT) or (3) California Certifying Board of Medical Assistants (CCMA)
Electronic Health Records and Electronic Practice Management systems experience
Working knowledge of community health problems including social and economic factors relating to health.
Current CPR from AHA approved organization.
Experience working with and/or around children and families.
Schedule
During the summer months and extended holiday breaks, the ability to “float” to other SBHC sites may be needed.
The ability to “float” for the remainder of this school year will be needed as school sites slowly bring kids on campus.
$20-21 hourly Auto-Apply 60d+ ago
Construction Management Representative
Project Solutions Inc. 4.6
Patient service representative job in Modesto, CA
Job DescriptionLocation: El Portal Administrative Area, Yosemite National Park, CA Salary Range: $90,000-$120,000 DOE Project Solutions Inc. is seeking an experienced Construction Management Representative for an exciting opportunity at Yosemite National Park.
Join our growing team of professionals who are committed to making a difference on projects both domestically and internationally. At PSI, we believe your career should grow with us. Build your future here!
Project/Position Overview:
This project will rehabilitate the former El Portal Trailer Village (Administrative Camp). This site will be repurposed to provide RV sites for construction workforce housing and serve as a contractor staging area. The NPS plans to rehabilitate or replace infrastructure and utility systems to support these RV sites, implementing best practices for RV-based campground design to enhance natural and cultural resource protection.
This role is contingent upon award.
Responsibilities and Duties:
Provide technical assistance and support to CO during construction
Read, interpret and understand the construction contract plans and specifications
Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site
Document issues encountered and problems experienced with the construction contractor
Review contractor's baseline and progress schedules
Draft project related correspondence for NPS to review
Understand and document inspections during and post construction as well as mock-up inspections
Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards
Deliver reports, reviews, evaluations, design work, etc. to CO
Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up
Required Education, Knowledge and Skills:
Education and professional qualifications related to construction, architecture, and engineering
Experience in construction projects with similar scope, complexity, and magnitude
Experience in oversight of utility-based construction projects
OSHA 30-hour construction safety training
preferred
Knowledge and experience with construction practices including applicable building codes, applicable safety regulations
Knowledge of cost estimating with breakdown of labor, materials and equipment costs for proposed construction contract modifications
Ability to evaluate payment requests
Ability to read and interpret plans, schedules, and other specifications
Written and verbal communication, problem-solving, and conflict resolution skills
Knowledge of software including MS Teams, MS Word, MS Excel, Adobe Acrobat, ProjectTeam, Primavera, MS Project, and any other software programs typically utilized
Ability to maintain a valid driver's license
Ability to communicate effectively with a diverse range of individuals
Ability to multi-task and prioritize in a fast-paced work environment
Ability to walk and climb stairs or ladders on a daily basis to observe and inspect contract performance
What Does PSI Offer You?
Three options for medical plans plus offered dental, and vision insurance
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave.
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
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$90k-120k yearly 21d ago
Registered Nurse - Patient Care Coordinator (with $7,500 Completion Bonus)
ATC Healthcare 4.3
Patient service representative job in San Jose, CA
(with $7,500 Completion Bonus)
Job Type: Travel Contract Duration: 13 weeks Shift: 5x8 Days Pay: $2,950.40/week (plus $2,500 completion bonus per contract, up to $7,500 after three contracts)
Job Summary:
We are seeking an experienced and compassionate Patient Care Coordinator Registered Nurse (RN) to join our healthcare team. This role is responsible for coordinating patient care across multiple disciplines, ensuring continuity, quality, and efficiency of services. The RN will serve as a liaison between patients, families, and healthcare providers to optimize care plans and improve patient outcomes.
Key Responsibilities:
Assess patient needs and develop individualized care plans in collaboration with physicians and interdisciplinary teams.
Coordinate patient care transitions between departments and post-discharge settings.
Educate patients and families on treatment plans, medications, and follow-up care.
Monitor patient progress and adjust care plans as needed.
Ensure compliance with hospital policies, regulatory standards, and quality initiatives.
Serve as a resource for clinical staff and assist with problem-solving and workflow improvement.
Maintain accurate documentation and communicate effectively with all stakeholders.
Qualifications:
Education: Graduate of an accredited nursing program (Associate or Bachelor's degree in Nursing).
Licensure: Current RN license in [State].
Certifications:
Basic Life Support (BLS)
Advanced Cardiac Life Support (ACLS) (preferred)
Experience:
Minimum 2 years of clinical nursing experience required.
Prior experience in care coordination, case management, or leadership role preferred.
Skills & Competencies:
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Ability to work collaboratively with multidisciplinary teams.
Knowledge of care coordination processes and healthcare regulations.
Benefits:
Weekly pay with competitive rates
Health, dental, and vision insurance
401(k) retirement plan with company match
Referral bonuses for referring talented professionals into our network
Flexible schedules and personalized career support
About ATC Healthcare
ATC Healthcare has been a leader in healthcare staffing for nearly 40 years, offering personalized placement and support to healthcare professionals nationwide. With over 60 locations, we are committed to connecting skilled nurses, therapists, and clinicians with rewarding career opportunities.
Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may vary by assignment and may change at any time with or without notice.
Reference: KAISJP00245786
$40k-58k yearly est. Auto-Apply 11d ago
Patient Services Specialist
Roots Community Health Center 3.5
Patient service representative job in Oakland, CA
Full-time Description
The PatientServices Specialist represents Roots Community Health Center, working as part of a team in a highly visible setting. This position provides superior client/patientservice, and interacts with team members/clinic personnel, employees of other departments, physicians' offices and hospitals, as well as the public. This position provides outreach and services for low-income and/or high-risk individuals such as justice involved, houseless and substance using populations who are potentially eligible for Medi-Cal funded services and are in need of medical care.
Duties and Responsibilities:
Process clinic specialist referrals from start to finish by submitting, assisting with scheduling and providing access to resources.
Identify ways to improve the delivery and experience of care for Roots patients.
Support patients in their wellness goals by way of engagement.
Document and communicate effectively with patients and the patients' care teams.
Maintain databases and update electronic health system.
Conduct new patient intakes.
Attend program meetings to discuss status of referrals, challenges/barriers with the following up with patients, and/or outside specialist. Report to the program administrators the current total of referrals for each program.
Attend and participate in MAA/TCM Implementation Trainings.
Train others on the referral workflow.
Complete projects, as needed.
Maintain strict confidentiality and follow all HIPAA regulations.
Attend organizational and other trainings and meeting related to job role.
Requirements
Competencies:
Associate degree in related fields with 4 years' experience working in program and /or project management.
Experience working in a non-profit organization, or a community clinic preferred.
Cultural competency and the ability to work effectively across diverse populations.
Solid organizational skills including keen attention to detail and multi-tasking.
Strong working knowledge of Microsoft Office and G-Suite.
Ability to work with people from diverse backgrounds.
Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
Possess a growth mindset: the willingness to be coached and to develop the PatientServices team as demand increases.
Ability to work on-site full-time, as needed.
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.
Salary Description 24.04-26.00
$33k-39k yearly est. 60d+ ago
Patient Services Specialist
Us Fertility, LLC
Patient service representative job in San Ramon, CA
Enjoy what you do while contributing to a company that makes a difference in people's lives. RSC Bay is one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do, building families, offers stimulation, challenge, and personal reward.
If you're a PatientServicesRepresentative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.
We have an immediate opening for a Per Diem PatientServices Specialist to join our San Ramon office. This is a per diem position so the hours will vary.
Pay: $25-$28 DOE.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the PatientServices Specialist is responsible for:
Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
Schedule appointments
Address customer/patient issues and insure effective short-term and long-term resolution
Provide timely feedback to the practice regarding service failures or patient concerns
Consult with patients regarding their benefits, coverage and financial options
Greet patients and visitors to the office and providing high level of customer service
Required to work
occasional
weekends and holidays
What You'll Bring:
The skills and education we need are:
Minimum 2 years of applicable work experience
High School diploma required
Extensive knowledge of insurance/benefits, medical terminology and medical billing
Experience working in an OB/GYN office is a plus
Strong communication skills, independent worker, detailed-oriented, computer savvy
High level of customer service essential
Spanish-speaking is a plus
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
At Reproductive Science Center of the San Francisco Area, we promote and develop individual strengths to help staff grow personally and professionally. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our practice and culture, please visit our website at ******************
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
$25-28 hourly 24d ago
Patient Registration Rep
Ohiohealth 4.3
Patient service representative job in Ashland, CA
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates.
Responsibilities And Duties:
Accurately identifies patient in EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
Performs registration functions in any of the Patient Access areas.
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processed BXC patients.
Transcribes ancillary orders.
Scheduled outpatients.
Generates, prints and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
Attempts to collect residual balances from previous visits.
Answers questions or concerns regarding insurance residuals and self-pay accounts.
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
Generates appropriate regulatory documents and obtains consent signatures.
Identifies and/or determines patient Out of Network acceptance into the organization.
Reviews insurance information and speaks to patients regarding available financial aid.
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
Scans required documents used for claim submission into patient's medical record.
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed.
Complies with policies and procedures that are unique to each access area.
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
Goes to the Nursing Units to register or obtain consents.
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patient.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
Maintains patient logs for statistical purposes.
Reviewed insurance information and determines need for referrals and/or financial counseling.
Educations patients on MyChart, including its activation.
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
SPECIALIZED KNOWLEDGE
Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting.
Work Shift:
Evening
Scheduled Weekly Hours :
40
Department
Main Registration
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$33k-37k yearly est. Auto-Apply 3d ago
Dispatch/Scheduling Specialist
Natural Orange, Inc.
Patient service representative job in San Jose, CA
Job Description
We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today.
RESPONSIBILITIES
Drive industry leading customer service interactions and resolutions.
Exceptionally organized with documents, procedures and office work area.
Willingness to perform a variety of tasks as requested.
Handle complex scheduling and dispatch of multiple technicians
Energetic & Self Motivated.
Strong Communication skills.
Ensure operational excellence and solve issues as they arise.
SKILLS
Excellent customer service skills with the ability to use judgment and tact with customers.
Excellent phone and email etiquette with effective verbal and written skills.
Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment
Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic.
A positive problem-solving attitude.
Scheduling & any dispatch experience is a plus
Experience using online calendars and/or dispatch software programs is a plus
Monday through Friday 8 am - 5 pm
$40k-57k yearly est. 7d ago
Patient Care Representative
City Health A Medical Corporation
Patient service representative job in San Leandro, CA
Very good customer service skills to interact positively with patients
Above average communication skills with both patients and medical care providers to relay necessary information
Ability to juggle and prioritize multiple responsibilities and handle interruptions
Very good organizational skills to keep patient information confidential and organized
Problem-solving skills for scheduling conflicts, missing documentation and other issues
Attention to detail to ensure all patient information is accurate and available
Compassion to help patients and caregivers in difficult situations
Work a flexible schedule including weekends & holidays, as necessary.
$35k-44k yearly est. 48d ago
Medical Staff Coordinator
Insight Global
Patient service representative job in Fremont, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 3d ago
Front Office & Eligibility Coordinator
Lifelong Medical Care 4.0
Patient service representative job in Oakland, CA
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our Oakland/Berkeley location. The Front Office & Eligibility Coordinator will work with a multi-disciplinary team in the delivery of general primary care medical services in a community health setting. The Front Office and Eligibility Coordinator is responsible for ensuring efficient and friendly front office operations as well as preparing all eligibility information for each scheduled patient. Responsibilities include reception, appointment scheduling, patient registration and check-in, eligibility screening, telephone operation and cash collection management.
This is a full time, benefit eligible position, working 40 hours/week.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
Benefits
Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Greets all patients and visitors in a warm and friendly manner and utilizes positive customer service in all interactions
Responsible for patient reception and intake including registration, check-in and scheduling future appointments
Performs computer data entry, document and card scanning and validation
Manages patient flow from front to back office
Responsible for preparing all eligibility information for each scheduled clinic patient at least two days ahead of the appointed time
Answers clinic phones and directs calls appropriately. Makes follow-up calls
Responsible for collecting visit copays and cash collections management (send cash to A/P, notify A/P if no cash has been collected)
Attends all meetings that apply to the eligibility process and shares the information with appropriate clinic personnel. These meetings are typically off-site and may require the use of personal vehicle or other transit.
Assists patients with referrals to Medi-Cal, CalFresh, HealthPac, CARES and other programs.
Maintains appearance of waiting areas and reception desk
Receives and distributes all incoming correspondence including mail, faxes, interoffice mail courier items and packages
Maintains inventory of front desk supplies and forms
Under supervision of the Center Supervisor or Manager, enters and maintains provider templates as needed
Generates correspondence as requested
Keeps statistical records as requested by Center Supervisor or Manager
Performs other duties as assigned
Qualifications
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Ability to prioritize competing work demands and tasks from clients or staff
Ability to work effectively and calmly under pressure in a positive, friendly manner
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
Make appropriate use of knowledge/ expertise/ connections of other staff.
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
High school diploma or GED
One year experience in the medical field
Excellent customer service and ability to maintain confidentiality
Proficient in standard office software (Microsoft)
Job Preferences
Bachelor's degree in health science or a related field
Proficient in Electronic Health Records (EHR) and Electronic Practice Management Systems (EPM)
Experience with insurance eligibility
Experience in working in a community health center
Bilingual English/Spanish
$20-21 hourly Auto-Apply 6d ago
Patient Registration Specialist
Roots Community Health Center 3.5
Patient service representative job in Oakland, CA
Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be.
Duties and Responsibilities:
Utilize de-escalation techniques with clients and guests when necessary.
Ensures that the reception area stays clean and orderly.
Ensures that the reception area is free of safety hazards.
Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions.
Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed.
Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources.
Identify ways to improve the delivery and experience of care for Roots patients.
Train others on the referral workflow.
Complete projects, as needed.
Maintain strict confidentiality and follow all HIPAA regulations.
Attend organizational and other training and meetings related to job roles.
Competencies:
Bachelor's degree with 3 years' experience in program and /or project management.
OR Associate degree in related fields with 4 years' experience working in program and /or project management.
Experience working in a non-profit organization, or a community clinic preferred.
Cultural competency and the ability to work effectively across diverse populations.
Solid organizational skills including attention to detail and multi-tasking.
Strong working knowledge of Microsoft Office and G-Suite.
Ability to work with people from diverse backgrounds.
Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
Possess a growth mindset: the willingness to be coached and to develop the PatientServices team as demand increases.
Ability to work on-site full-time.
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.
$33k-39k yearly est. Auto-Apply 60d+ ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Tracy, CA?
The average patient service representative in Tracy, CA earns between $29,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Tracy, CA