Technical Product Manager - ServiceNow
Product management director job in Seattle, WA
We are looking for a Technical Product Manager with ServiceNow Specialization (Preferably with Ebonding/Integration/ITAM/CMBD/Service Catalog related experience).
Responsibilities and Essential Job Functions include, but are not limited to, the following:
• E-Bonding and Integration Work: We need the ServiceNow TPM to work with existing team members to share any impacts/requirements/designs from e-bonding and catalog work, with our asset team owning and driving any work out of this space
• Catalog work: acting as owner/driver of work and consulting with Vickie (existing TPM) as needed.
• Manage product planning and development for contact centers supported by ServiceNow for case management through day-to-day collaboration and decision-making with a cross-functional team, including architects, developers, designers, and business or subject matter representatives.
• Translate customer experience into technical requirements and product solutions.
• Drive technical solutions for large, technically complex features independently.
• Demonstrate technical expertise on end-to-end system architecture.
• Create data flows and functional/technical specifications as needed.
• Define acceptance criteria for product features.
• Document requirements and acceptance criteria per process; provide guidance to others on the working team.
• Collaborate with developers, engineers, and QA to align on feature sizing and delivery planning.
• Ensure development teams have needed information on endpoints, inputs, and outputs.
• Resolve technical blocking issues and coordinate solutions across multiple technical teams.
• Validate features against customer and business goals and acceptance criteria.
• Determine technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed.
• Identify technical trade-offs, escalate risks, and manage mitigation in collaboration with neighboring technology teams.
• Communicate effectively with technology and business teams independently.
• Act as a coach/mentor to team members on various technical product manager competencies.
• Work with engineering to define technical solutions for experiment definition.
• Define product performance and effectiveness metrics to measure and benchmark product success.
• Monitor feature performance to identify opportunities for continuous improvement.
• Drive optimization and process improvements between product, design, and development teams.
• Stay abreast of new technology capabilities and leverage knowledge in contributing to product solutions.
• Recommend and plan innovative products and features.
• Collaborate with other product managers to scope and prioritize upcoming projects into the roadmap.
• Manage a cross-team digital product roadmap.
• Build effective relationships with key internal development, product, and design teams.
Thanks & Regards
...
Raj Mohan
Technical Recruiter
VMC Soft Technologies inc.
16420 N 92nd Street,
Suite # E218, Scottsdale, AZ 85260
EMail: ************************
Ph No: : ************ Ext: 241
Senior AI Product Manager
Product management director job in Seattle, WA
The Sr Product Manager owns the vision and strategy, roadmap, and feature definition for large cross-functional and/or highly complex products. Responsibilities include defining the roadmap as well as planning and managing products and product features through the product development process. This role manages the product backlogs for a product group while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders. Finally, this role identifies and manages projects with a high level of autonomy. The role manages multiple product designs at any given time while partnering closely with the business to understand pain points and develop the go-to-market strategy.
Location:
This position is based at our client's Kirkland, Washington location (3 days onsite). Their facility features cutting-edge technology, private research and development spaces housing groundbreaking products, and open floor plans designed to foster collaboration and creativity-all to enhance your work experience.
Compensation:
145K-150K
20-40% annual bonus paid bi-annually depending performance
Objective:
Develop an AI-powered companion for SSC Associates (HQ corporate users) that integrates GPT with enterprise context (Teams, email, shared docs) in a secure, permission-aware environment.
Goals:
• Boost productivity and efficiency for corporate users
• Reduce response times and increase accuracy (target: 30% improvement)
• Build the first permission-aware GPT integration
• Create autonomous agents to act on users' behalf
• Extend functionality to a secure mobile experience
Approach & Vision:
• Start with broad use cases for all corporate users: Enable summarization of meetings, Teams chats, and content for PowerPoint updates
• Then layer in function specific capabilities by building agents for specific population/group questions ie Finance, HR, Legal.
• Bridge highly technical security/product work with non-technical stakeholders
• Operate with flexibility in tooling and collaboration with legal/security teams
• Engineering to connect with comms/reporting systems (Bitbucket/Jira less critical)
• Desktop version in UAT right now, Mobile app development kicking off. Goal is to have Mobile App in place in next 8 weeks.
Team & Culture:
· Passionate, self-starting team eager to explore AI
· Navigating ambiguity with large milestones and no clear path
· Aggressive 12-month timeline. Currently have 1K users, expanding to 27K users in January. This will drive acquisition and new feature requests.
Additional notes:
• No people leadership for at least first 12 months.
• Team is transitioning from being more scrappy and startup to more process driven. Just moved from Kanban to true sprints now. Would love someone ok with both scenarios.
• Retail experience highly desired but not required
Required Qualifications
• Bachelor's degree in business, marketing, engineering, communications, or related field or equivalent experience
• 5 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing
• 3 years of experience in product and/or experience management
• Experience in an agile software environment with strong writing ability
• Experience working cross-functionally in a large organization with senior leadership
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables
Preferred Skills/Education
• Master's degree in business administration or similar advanced degree or equivalent experience
• Experience providing guidance and direction to cross-functional resources
• Certified Scrum Product Owner
What you will do
• Defines objectives and data required for analytics needed either independently or in conjunction with business partners for their product which is well defined. Leverages product analytics and insights.
• Owns and drives product plans for a defined scope of the product. Leverages data to help drive alignment.
• Defines key metrics of the product and consistently monitors health and business impact of the product. Partners with engineering to build tracking/monitoring needed to get to the data. Drives the vision and direction for the product, with support from product leaders. Finalizes the directional path by focusing on product value delivered in line with objectives and key results (OKRs). Drives product execution through a proactive cross-functional approach with relevant teams.
• Works through ambiguity to build OKRs for products that support product portfolio and organizational OKRs and aligns with business partners.
• Works with other product managers and business leaders to understand trade-offs and prioritization of features based on overall product vision. Establishes feature design trade-offs to drive critical/mass adoption.
• Defines customer/user experience that have impact to products at the domain level.
• Understands competitive trends within given product. Identifies opportunities to drive innovative customer experiences.
• Leads agile ceremonies and works with the team to clarify expectations and enables the scrum team to continually learn and improve.
• Engages teams to ensure usable, viable, and feasible products. Prioritizes effectively and communicates how user value is being delivered according to the product roadmap.
• Establishes product advocacy and builds influence amongst the product team, business partners, and directors.
• Serves as an expert in their product. Influences the direction of a well-defined product. Participates in aligning necessary work from partners to achieve the value of their product.
• Participates in product marketing and uses it to drive deep understanding of the assigned product with peers and leaders. Provides input to develop product market-fit strategies.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************.
Principal Product Management, Hyperscaler - Accelerated Computing
Product management director job in Seattle, WA
NVIDIA is seeking a Principal Product Manager to work closely with the largest Hyperscalers to develop and scale our AI supercomputing platforms. You will join the Accelerated Computing group to drive the execution and ramp of current and next generation Data Center compute systems. A primary goal of this role is to enable new product transitions and ramps, while ensuring we are building accelerated computing clusters with the at-scale stability and quality that our Hyperscalers expect.
What you will be doing:
* Collaborate with the top Hyperscalers on New Product Introduction with an emphasis on the Execution, Build, Integration, Acceptance, and Ramp phases.
* Build close working partnership with customers. Understand what our customers need, establish requirements, and drive such findings into our future products and development engine. Derive / Establish practical and realistic solutions.
* Partner with Internal teams to establish product direction. Integrate data and trends across business, operations, engineering, and marketing to drive features into new products and breakthroughs in our time to market.
* Lead / Resolve significant product issues. Partnering with account teams and function as a point of escalation for customer issues across business and technical. Ensure we navigate the technical and business complexities to keep customers ramping and NVIDIA growing, while balancing schedule, business, technical, and quality challenges.
* Develop goals/targets, process improvements, enabling strategies, integration, and quality and validation improvements to enable at scale deployment.
* Represent our product status, partner interlock schedules, priorities, and top issues to both internal & external (partner/customer) executives.
What we need to see:
* 15 yrs experience in Engineering, Product Management, or Customer Enabling with direct experience developing/delivering data center products and collaborating closely with customers.
* Demonstrated expertise in accelerated compute, networking, InfiniBand, at-scale clusters, and building large scale systems.
* Working knowledge of data center product development process across Hardware, Software, and System Integration.
* Broad technical and operational experience, business strategy, problem solving across multiple domains, critical thinking / data analysis.
* Proven history of establishing strong customer relationships built on trust, and ability to demonstrate this knowledge and data to influence internal and external partners.
* Bachelor's degree (or equivalent experience), preferably graduate degree in Computer Science, Computer Engineering, or Electrical Engineering, MBA, or other related product management fields.
* Outstanding communication skills, excellent problem-solving skills, and strong leadership to lead small teams of product managers.
NVIDIA has continuously reinvented itself over three decades. Our invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI - the next era of computing. We are widely considered to be the leader of AI computing, and one of the technology world's most desirable employers. We have some of the most forward-thinking and committed people in the world working for us. If you're creative and autonomous, we want to hear from you!
Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 240,000 USD - 379,500 USD.
You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until October 13, 2025.
NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Auto-ApplyDirector, Product Manager, Coupang Media Group - Ads
Product management director job in Seattle, WA
We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Description
The Coupang Media Group (CMG) is the advertising platform team within Coupang. We are a globally distributed team focused on delivering advertising solutions for those that sell products on our platform. This includes display, search, performance, brand, and video ads offerings.
With the latest advances in AI/ML, we have the opportunity to rethink the traditional ads stack to deliver unique high-quality experiences to our customers that were traditionally outside the realm of possibility. This is a senior individual contributor role focusing on creating new ad experiences and improving existing ad experiences across Coupang's apps and websites.
What You Will Do
Product ownership for CMG Ads.
Define the product vision, strategy, and roadmap to re-imagine our ads experience to deliver unique customer experiences while directing day-to-day execution towards the vision.
Launch and improve ad products that surface highly relevant results for consumers and better conversion for advertisers
Work closely with business, engineering, internal/external partners, and customers to define project requirements and success criteria
Effectively communicate, collaborate and drive alignment with a variety of stakeholders including senior executives to ensure highly scalable and performance end-to-end experience for advertisers and shoppers.
Basic Qualifications
Bachelor's Degree or equivalent experience
8+ years of product management experience developing and launching products in the advertising or recommendations domain
Proven ability to deliver in a complex stakeholder and partner team environment
Hands-on experience working in an Agile environment with a short iteration cadence
Multiple successful launches of V1 products in a rapid growth environment
Excellent verbal and written communication skills
Demonstrated ability to understand technical challenges and make educated trade-offs
Preferred Qualifications
e-commerce experience
Master's degree in an analytical or engineering discipline or MBA preferred
Experience working in international environments and globally distributed team
Pay & Benefits
Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
The base pay for this position ranges from $159,000/year in our lowest geographic market to $324,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
General Description of All Benefits
Medical/Dental/Vision/Life, AD&D insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Long-term/Short-term Disability
Employee Assistance Program (EAP) program
401K Plan with Company Match
18-21 days of the Paid Time Off (PTO) a year based on the tenure
12 Paid Holidays
XX weeks of Paid Parental leave
Pre-tax commuter benefits
MTV - [Free] Electric Car Charging Station
General Description of Other Compensation
"Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: ****************************************
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at
************************
.
Job Requisition ID: R0062863
Auto-ApplyGroup Product Manager, Storage (Denver/Seattle)
Product management director job in Seattle, WA
Job Description
Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.
About the Role:
As a Group Product Manager, Cloud Storage, you'll be at the forefront of this mission, leading the Cloud product strategy for our Block, File, and Object storage IaaS offerings. You'll work cross-functionally to define the product roadmap, from conception to launch, ensuring our storage services are integrated seamlessly into our IaaS portfolio. Your role will involve managing key vendor relationships, building a deep partnership with our Engineering team and actively scouting innovation across the industry to build differentiated and compelling storage services. If you are passionate about the intersection of AI purpose-built IaaS, product innovation, and environmental sustainability, this role is for you.
What You'll Be Working On:
Define and execute the product vision and strategy for our Cloud Storage offerings (Block, File, Object), ensuring alignment with our overall IaaS strategy.
Conduct comprehensive market research, competitive analysis, vendors assessments and customer interviews to identify new opportunities and validate product concepts for storage services.
Translate product strategy into a detailed roadmap, user stories, and feature requirements for our storage portfolio.
Collaborate with engineering, in-house digital infrastructure and manufacturing, business operations, and go-to-market teams to ensure successful product development and launch of storage solutions.
Manage the full product lifecycle, from ideation to end-of-life, for our cloud storage services.
Track and analyze key product metrics to inform decisions and measure the success of our storage products.
Serve as the internal and external evangelist for Crusoe's Cloud Storage products, including presenting to customers, partners, and internal stakeholders.
Manage strategic vendor relationships for storage hardware and software, ensuring optimal performance, cost-efficiency, and innovation within our offerings.
Actively scout the industry for emerging storage technologies, trends, and partnerships to identify opportunities for differentiation and competitive advantage.
What You'll Bring to the Team:
8+ years of experience in product management, with at least 3 years in a senior or group product management role, specifically focused on cloud storage (Block, File, Object) or related cloud infrastructure.
A proven track record of successfully launching and managing B2B technical products from concept to market.
Strong technical understanding of cloud storage architectures, including various storage types (Block, File, Object), data management, and integration with broader cloud infrastructure.
Exceptional communication skills, with the ability to articulate complex technical concepts to a variety of audiences, including executives and technical teams.
The ability to thrive in a fast-paced, high-growth startup environment, demonstrating strong leadership and strategic thinking.
Experience working with cross-functional teams and managing diverse stakeholder needs, including vendor management.
Bonus Points
Experience with AI/ML infrastructure, including training and inference workloads in the Cloud.
Prior experience in the energy sector or with sustainable technology.
Experience with a major cloud provider (AWS, Azure, GCP) and their storage services, or a deep understanding of cloud-native storage principles.
Benefits:
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $300 per month
Compensation Range
Compensation will be paid in the range of up to $206,000 -$250,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Compensation Range: $206K - $250K
Group Product Manager, Moloco Ads - Supply Quality
Product management director job in Seattle, WA
Moloco builds some of the most powerful AI advertising solutions in the world. Our name-short for "machine learning company"-reflects our core mission: democratizing access to the advanced AI that has historically been reserved for tech giants. Led by machine learning pioneers who built some of the most successful ad systems at Google, including YouTube's monetization engine and key search advertising technologies, we're transforming how businesses grow and compete in the digital economy.
Built with AI from day one, Moloco's planet-scale machine learning platform powers a suite of solutions for advertising growth and monetization. Moloco Ads is an AI-powered platform that delivers real business outcomes for mobile app marketers through performance-based user acquisition. Moloco Commerce Media and Streaming Monetization solutions enable retailers, marketplaces, and streaming platforms to build revenue-generating ad businesses that balance user experience and advertiser performance.
Moloco is headquartered in Silicon Valley, with offices in Seattle, New York, San Francisco, Seoul, Beijing, Singapore, Bangalore, Gurgaon, Tokyo, Shanghai, London, Tel Aviv, and Berlin.
Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!
The Opportunity:
We are looking for a seasoned Group Product Manager to lead a critical and highly strategic charter for Supply Quality & Fraud Mitigation Across All Moloco Ads:
Own the end-to-end product strategy and multi-year roadmap for Moloco's Supply Quality & Invalid Traffic (IVT) platform
Establish fraud and supply-integrity standards across
all
Moloco Ads supply sources, ensuring consistent detection, prevention, and enforcement
Evaluate, select, and manage third-party fraud/IVT detection partners, owning vendor strategy, tradeoffs, and integration requirements
Build in-house fraud and invalid-supply detection/mitigation systems where strategic, technical, or performance advantages justify internal investment
Define and operationalize internal workflows and enforcement mechanisms to ensure scalable, consistent classification, mitigation, and quality control
Partner closely with Engineering, Data Science, Policy, Business Operations, and GTM teams to ensure Moloco maintains industry-leading supply integrity protections for advertisers
Minimum Qualifications:
7+ years of experience in product management related to programmatic adtech
Programmatic adtech ecosystem expertise, with a specific focus on supply-side mechanics
Deep understanding of how ad exchanges operate, OpenRTB standards, and how SSPs connect into DSP systems
Experience owning integrations with external exchanges, SSPs, or SDK-based supply
Hands-on experience designing, deploying, or managing IVT detection methodologies and fraud prevention strategies within programmatic advertising environments
Preferred Qualifications:
Degree in Computer Science, Statistics, or a related technical/analytical field
Deep understanding of publisher monetization models and their fraud/IVT concerns
Strong market analysis capabilities-particularly in fraud tactics (SIVT, domain spoofing, ad stacking, click farms) and anti-fraud solutions
Experience evaluating and managing third-party vendor solutions and strategic partnerships
Proven leadership driving cross-functional execution across engineering, data science, GTM, and operations
Familiarity with publisher ad servers, targeting logic, and impression delivery workflows
Hands-on experience integrating external fraud/IVT detection partners or verification signals into internal systems-including ingestion, classification, and enforcement workflows
Deep understanding of supply-side performance metrics such as fill rate, bid density, latency, inventory quality signals, and how IVT mitigation impacts them
Technical understanding of ad-serving mechanics from bid request to creative rendering
The Impact You'll Be Contributing to Moloco:
Own and drive the multi-year roadmap for Moloco's Supply Integrity and IVT platform
Launch fraud detection and mitigation capabilities that protect advertisers and ensure high-quality supply
Partner with Engineering, Data Science, GTM, Ops, Legal, and Policy to deliver high-impact solutions
Leverage internal and external signals to inform strategy, detection models, and enforcement mechanisms
Stay ahead of emerging IVT threats and industry trends, defining new standards and protections
Build scalable operational workflows for classification, enforcement, monitoring, and issue response
Define integration requirements for third-party fraud/verification partners
Resolve supply-integrity issues and implement long-term, systemic fixes
Our Compensation And Benefits (for United States Residents Only)
In accordance with various state laws, the range provided is a reasonable estimate of the base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as experience, knowledge, skills, and abilities. We also offer a competitive benefits package.
Base Pay Range:$201,600-$252,000 USD
Moloco Thrive: Benefits and Well-Being:
We take care of you and create the conditions for you to do the best work of your career. We offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives.
Moloco Values:
Lead with Humility: Everyone's voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what's possible.
Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
Go Further Together: We're one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won't let each other fail.
Additional Resources:
Moloco Company Blog
Moloco Leadership
Moloco Newsroom
Equal Opportunity:
Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging gives us the greatest opportunity to achieve our vision to become the scaling engine for the Internet economy.
Moloco is an equal opportunity employer. We highly value diversity in our current and future employees and do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and identity, sexual orientation, marital status, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by law.
Candidate Privacy Notice:
Your privacy matters to us. By applying, you acknowledge that you've reviewed our Candidate Privacy Notice.
Auto-ApplyPrincipal Product Manager, CDI
Product management director job in Seattle, WA
**Disney Entertainment & ESPN Product & Technology** Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology (DEEP&T) is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally.
The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.
Here are a few reasons why we think you'd love working here:
+ **Building the future of Disney's media:** Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
+ **Reach, Scale & Impact:** More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News...and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally.
+ **Innovation:** We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.
Commerce, Data & Identity (CDI) provides the core product management functions for areas crucial to Disney's media businesses. These include initiatives and products that power digital commerce, identity, and growth, as well as those that reach uniquely across The Walt Disney Company enterprise, such as messaging and privacy, among others. Additionally, it is responsible for the data engineering, science, and products for Disney Entertainment & ESPN, along with their interconnection with other parts of The Walt Disney Company.
**About The Role**
This is a unique, senior product role within the Disney Entertainment & ESPN Product & Technology organization. This role will serve as a strategic product leader and trusted advisor to the VP, Data Product Management within Disney's Entertainment & ESPN Technology division. It is an individual contributor role (non-people manager), directly reporting to the VP of Data Product Management, and part of the Data Product leadership team. The role is pivotal in driving the execution of cross-functional strategic initiatives, ensuring operational efficiency, and fostering collaboration, alignment, and product excellence across the data organization. This role will manage key product initiatives, facilitate communication, and provide critical support to data product leadership in achieving the department's goals and driving an innovative strategy for enabling Disney's Direct-to-Consumer Sports and Entertainment businesses with data solutions to enable quick and impactful insights and power uniquely Disney customer experiences.
**Key Responsibilities**
+ **Strategic Product Planning and Execution:** Develop and execute strategic data initiatives spanning multiple data infrastructure, tools, and solutions teams in support of major business programs driving growth and engagement with Disney's direct-to-consumer entertainment & sports streaming platforms (Disney+, Hulu, ESPN, etc.).
+ **Cross-Organizational Operational Efficiency:** Oversee daily data product operations, help streamline processes, and implement best practices to enhance productivity and efficiency within the department.
+ **Communication and Collaboration:** Facilitate effective communication within the department and with stakeholders, internal partner teams, vendors, and technology providers by helping to develop impactful executive/board level presentations, status updates, project memos, and product release materials. Help manage critical vendor relationships and contracts, facilitate build/buy decision processes. Foster a collaborative environment and ensure strategic and operational consistency across teams.
+ **Executive Support:** Provide high-level support to the Vice President, including preparing reports, presentations, and other materials. Assist in decision-making processes by providing insights and recommendations, act as a senior representative for the data product organization to the broader business and partner technology teams.
+ **Stakeholder Management:** Build and maintain strong relationships with internal and external stakeholders. Represent the Vice President and data product team in meetings and discussions as needed.
+ **Data Governance and Compliance:** Help ensure cross-team adherence to data governance policies and regulatory requirements. Promote a culture of data integrity and security within the organization.
+ **Product Strategy and Vision:** Help develop and communicate a clear data product vision and strategy that aligns with the company's goals and objectives and enables a broad set of dependent stakeholders across business and technology teams to access, interpret, and activate data.
+ **Market Research:** Conduct market research to identify customer needs, market trends, competitive & technology landscape. Use insights to inform product development and positioning.
+ **Product Roadmap:** Create and maintain a cross-team product roadmap that outlines the development and release of new features and enhancements. Prioritize initiatives based on business value and customer impact.
+ **Stakeholder Collaboration:** Work closely with cross-functional teams, including engineering, data science, marketing, sales, business operations, etc. to ensure successful product development and launch. Facilitate communication and collaboration among stakeholders.
+ **Requirements Gathering:** Gather and document detailed product requirements from stakeholders, including customers, internal teams, and executives. Translate requirements into actionable tasks for the development team.
+ **Data Governance:** Ensure that data products adhere to data governance policies and best practices. Promote data quality, integrity, and security within the organization.
+ **Performance Monitoring:** Monitor and analyze the performance of data products using key metrics and KPIs. Identify areas for improvement and implement changes to enhance product performance.
+ **Customer Feedback:** Collect and analyze customer feedback to understand user needs and pain points. Use feedback to drive product improvements and enhancements.
+ **Product Launch:** Plan and execute product launches, including developing marketing materials, training internal teams, and coordinating with external partners. Ensure a smooth and successful product rollout.
+ **Continuous Improvement:** Stay up to date with industry trends and emerging technologies. Continuously seek opportunities to innovate and improve data products.
**Basic Qualifications**
+ **Education:** Bachelor's degree in computer science, Data Science, or a related technical field.
+ **Experience:** Minimum of 10 years of experience in a product management role, with a strong background in data management, analytics, data governance.
+ **Skills:**
+ Excellent product management skills with a track record of successful delivery of complex technical products.
+ Excellent written and verbal communication
+ Strong leadership skills.
+ Strong analytical and problem-solving abilities.
+ Proficiency in data management tools and technologies.
+ Must be highly proactive and able to self-manage. Must be able to drive delivery through partnership and collaboration with cross-functional teams.
+ **Attributes:** Strategic thinker with a proactive approach. Ability to work in a fast-paced environment and manage multiple priorities. Strong interpersonal skills and the ability to build relationships at all levels of the organization.
**Additional Information**
\#DISNEYTECH
\#CDI
The hiring range for this position in Seattle/New York is $193,100 to $258,900 per year, and in Bristol/ Santa Monica is $184,300 to $247,100, and San Francisco is $201,900 - $270,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
**Job ID:** 10131401
**Location:** Seattle,Washington
**Job Posting Company:** Disney Entertainment and ESPN Product & Technology
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Senior Director, Product Marketing
Product management director job in Olympia, WA
Dodge Construction Network (Dodge) isseeking an exceptional Senior Director, Product Marketing to define how Dodgeproducts are positioned, messaged, and experienced in the market.This leader will shape the stories that connect our products to the real-world success of our customers-driving conversion, retention, and advocacy across the buyer journey.
This role is responsible for the full spectrum of product marketing-from developing compelling positioning and messaging frameworks, to building the proof, tools, and assets that fuel sales success, to creating retention plays that ensure customers realize the full value of Dodge's products.
The ideal candidate is a strategic and hands-on marketer who has excelled in data-oriented B2B environments serving both SMB and enterprise audiences. They know how to position products for Sales, Marketing, and Business Development personas, and they can craft confident, outcome-driven messaging that standsout from competitors.
If you're passionate about connecting the dots between product, customer, and growth-and thrive in shaping how the market perceives and chooses solutions-this is the role for you.
This is a full-time position and reports directly to the Chief Marketing Officer.
****Please include a link to your portfolio, website, or samples of your product marketing work (e.g., positioning, messaging, launch materials, or content).****
**_Preferred Location_**
This is a remote, home-office-based role. Candidates located in the continental United States will be considered.
**_Travel Requirements_**
Some travel is expected for this role.
**_Essential Functions_**
**Product Positioning & Messaging**
+ Own the positioning, messaging, and go-to-market narrative for Dodge Construction Network's products and solutions
+ Develop persona-based messaging that resonates with our key audiences, including Sales, Marketing, and Business Development professionals in the construction ecosystem
+ Partner with Product to translate complex data-driven capabilities into clear, differentiated, and outcome-oriented value propositions
+ Build a scalable messaging framework that ensures consistency across demand generation, content, and sales enablement
+ Create our product, service, and solution naming convention and bring to life in a way that attracts and engages audiences
**Social Proof & Market Validation**
+ Establish a systematic approach to building and amplifying social proof-including customer stories, testimonials, reviews, case studies,total economic impact,and logo showcases
+ Partner with Customer Success to identify champions and build advocacy programs that turn customer success into brand success
+ Lead initiatives to improve visibility and credibility through ratings, analyst relations, and industry recognition programs
**Sales & SDR Enablement**
+ Serve as the strategic bridge between Product, SDRs, and Sales-ensuring our teams are armed with the assets and insights needed to convert demand into revenue
+ Build high-impact enablement tools including video explainers, competitive battlecards, customer-ready decks, and campaign-specific offers or promotions
+ Collaborate closely with Sales leadership to optimize messaging and materials across each stage of the funnel-from awareness to close
+ Partner with Demand Generation to ensure product messaging is embedded into campaigns that generate qualified, high-converting opportunities
+ Generate high-impact product and feature launch campaigns that activate prospects and our customer base
**Customer Retention & Product Adoption**
+ Build retention and adoption programs that help customers find success within our products and maximize their value realization
+ Develop messaging and in-product content thatdrivesengagement, renewal, and expansion
+ Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer satisfaction
**Measurement & Impact**
+ Establish clear KPIs that measure the impact of product marketing across the funnel-conversion rate improvements, win rates, retention, and advocacy
+ Use data and qualitative insights to continuously refine positioning, content, and enablement programs for maximum effectiveness
**_Education Requirement_**
Bachelor's degree in Marketing, Business, Communications, or related field (MBA preferred)or equivalent education and work experience.
**_Required Experience, Knowledge and Skills_**
+ 10+ years of progressive B2B marketing experience, including at least 5+ years in product marketing leadership roles
+ Experience in a data & analytics,SaaS,or technology company with a proven record of success positioning complex products for multiple buyer personas
+ Exceptional ability to translate technical capabilities into simple, differentiated, and compelling stories
+ Proven success building and optimizing sales enablement and retention programs that drive measurable impact
+ Strong understanding of competitive positioning, objection handling, and challenger messaging techniques
+ Comfortable working with data and analytics teams to surface insights that power storytelling and GTM strategy
+ Skilled communicator and collaborator-adept at influencing executive stakeholders and inspiring cross-functional teams
+ Passionate about crafting category-defining product marketing that can stand alongsideproduct marketingleaders like ClickUp, Airtable, Mailchimp, and Slack
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-_ _1147-_ _2025_
Principal Product Manager, Adobe Fresco
Product management director job in Seattle, WA
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
Adobe is reimagining digital drawing for a new generation of users and devices. This is an outstanding opportunity to join us as the Principal Product Manager for Adobe Fresco. You'll be at the forefront of setting the strategic roadmap for one of the most innovative digital illustration apps in the market. Collaborating with a world-class team, you'll help define and successfully implement features that drive growth and user engagement. If you're passionate about crafting art and love working with cross-functional teams, this role is perfect for you!
What you'll Do
* Develop the 12 - 36 month roadmap for Adobe Fresco and outline the strategic plan for the next three years
* Design, build, test, and launch features to drive significant growth in Fresco's user base
* Apply qualitative and quantitative research to prioritize your roadmap
* Work cross-functionally with engineering, design, research, marketing, and other PMs to ship polished, high-impact features at scale.
* Work closely with Engineering, Design, and Marketing teams to implement your strategic plans
* Evangelize Fresco at conferences, with partners, and on social media
What you need to succeed
* 8+ years of experience in product management, with an MBA (preferred) or equivalent business experience
* Experience as a Principal PM or Director-level IC, driving complex initiatives in large-scale products.
* Customer-focused approach, skilled in delving into user problems, validating ideas through data, and delivering experiences that truly matter.
* Outstanding communication and collaboration skills, ability to build trust and drive consensus and alignment across diverse collaborators.
* Experience in creative tools, imaging, or design software is a significant plus.
* A passion for elegant, scalable systems and the user experiences they enable.
* Proven analytical abilities paired with the capacity to make data-driven decisions
* Strong problem-solving skills to simplify complex issues for diverse audiences
* Experience building mobile apps and familiarity with agile, lean, and/or scrum methodologies
* Experience mentoring or managing other product managers and a passion for drawing and painting in any medium is a plus
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $148,100 -- $282,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
Director of Product Marketing & Customer Marketing - Bellevue
Product management director job in Seattle, WA
Aircall is the world's leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Role:
Aircall has evolved from a business phone system into an AI-powered customer communications platform. As the Director of Product Marketing and Customer Marketing, you will lead the strategy that defines, launches, and drives adoption of Aircall's core portfolio and AI portfolio-including AI Voice Agent, AI Assist, AI Assist Pro, and emerging AI innovations.
You will own how Aircall tells its story in the market and how we activate and expand that story across our customer base. This role bridges product, marketing, and customer success to drive pipeline, adoption, expansion, and advocacy globally.Key Responsibilities:
Product Positioning and Narrative
Define a unified platform story that elevates Aircall from telephony to AI-driven customer communications and intelligence.
Build customer-centric messaging and value propositions across segments and use cases, quantifying outcomes like time saved, faster resolution, and revenue lift.
Translate technical AI features into clear, compelling business value that resonates with non-technical buyers.
Collaborate with Product Management to ensure roadmap priorities align with market needs and customer outcomes.
Go-to-Market and Launch Strategy
Lead end-to-end GTM for all new products, features, and multi-SKU bundles-especially within the AI portfolio.
Develop market intelligence on competitors, trends, and customer pain points to inform positioning and packaging.
Partner with Product, Finance, and Sales to design pricing and packaging strategies that drive AI attach, ARPU growth, and NRR.
Build GTM playbooks and repeatable launch frameworks for global execution and localization.
Sales Enablement and Field Readiness
Equip GTM teams with tools to win: pitch decks, demo scripts, ROI calculators, objection handling, and competitive battle cards.
Partner with RevOps and Sales Leadership to align messaging, ensure readiness, and track adoption of enablement materials.
Drive higher AI attach and conversion rates by aligning PMM insights with sales motions and partner channels.
Customer Marketing and Lifecycle Growth
Lead lifecycle and customer expansion programs to increase adoption and usage of AI products.
Deploy personalized, multi-channel campaigns across industries, segments, and product tiers to drive retention and expansion.
Partner with Customer Success to operationalize multi-SKU playbooks for upsell and cross-sell.
Establish consistent lifecycle communications, including onboarding, activation, usage, and renewal campaigns tied to measurable KPIs.
Advocacy, Community, and Voice of the Customer
Build and manage a world-class advocacy engine, including case studies, testimonials, third-party reviews (G2, Trustpilot), and reference programs.
Partner with Regional Marketing to spotlight customer champions in events, virtual events, and media opportunities.
Scale Aircall's Customer Advisory Board to shape our roadmap and foster belonging.
Own Voice of the Customer programs (NPS, surveys, interviews) and bring insights to Product and Marketing to inform roadmap and messaging.
Insights, Data, and Analytics
Develop market and customer intelligence frameworks that measure adoption, retention, and advocacy outcomes.
Track key lifecycle KPIs-AI attach, activation, product usage, NRR, and churn-to guide strategy and resource allocation.
Leverage quantitative and qualitative insights to optimize campaigns and drive measurable improvements in customer health and expansion.
Team Leadership and Cross-Functional Collaboration
Lead and mentor high-performing teams across Product Marketing and Customer Marketing.
Build a culture of partnership across Product, Sales, CS, RevOps, and Brand, ensuring consistent narratives pre- and post-sale.
Scale global processes, launch standards, and enablement systems for efficiency and impact.
Represent both PMM and Customer Marketing in GTM planning, Product Reviews, and strategic business discussions.
Qualifications:
8+ years in B2B SaaS Product or Customer Marketing, with 3+ years leading teams.
Proven success in repositioning or scaling a product portfolio, ideally with AI or automation capabilities.
Strong storytelling, messaging, and enablement experience for both acquisition and expansion.
Deep lifecycle and retention marketing experience, with measurable impact on adoption and NRR.
Data-driven mindset, fluent in funnel, usage, and lifecycle analytics.
Skilled cross-functional leader, comfortable influencing Product, Sales, CS, Finance, and RevOps.
Bonus: Experience in CX, contact center, or AI-powered communications platforms.
Familiarity with tools like HubSpot, Gainsight, a plus.
$220,000 - $240,000 a year
This is not including a 12.5 percent bonus and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.
Aircall is constantly moving forward. We're building new roads to complete our journey, and we're taking people with us who have the same builder mentality.
Let's grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We're creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we're on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities💆 ♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💵 Competitive salary package & equity🏨 Medical, dental, and vision insurance is 100% covered📈 401k plan with company matching!✈️ Unlimited PTO - take the time you need to come to work feeling great!⭐️ Wellness, internet, and childcare reimbursements💚 Generous parental leave policy
DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplySenior Manager, Global Product Quality - Biologics
Product management director job in Olympia, WA
The Senior Manager, Global Product Quality - Biologics is responsible for managing quality oversight of clinical and commercial products at CMOs under contract by Otsuka to ensure that they are manufactured, packed, labelled, stored, and transported in a controlled way that is in accordance with regulatory expectations and applicable GMP/GDP quality standards. This role will provide specialized Biologics Quality Assurance support, including oversight of upstream and downstream biologics manufacturing processes, ensuring compliance with biologics-specific GMP requirements. This role has global responsibility for managing clinical and commercial product quality to ensure global supply for Otsuka's patients.
****
+ Provides Biologics QA support for Drug Substance and Drug Product, including upstream and downstream biologics manufacturing processes, ensuring GMP compliance for cell culture, bioprocessing, purification, and formulation activities.
+ Responsible for the day-to-day quality oversight of assigned GMP contract manufacturers.
+ Responsible for the OPDC GPQ batch record review and release activities of assigned products (API, Drug Product and Final Packaged/Labeled Investigational Medicinal Product) for use in clinical studies and commercial products.
+ Works collaboratively with GMP Suppliers, OPDC Technical Operations, QC and Clinical Supplies Operations, and other Otsuka Companies, Affiliates and Subsidiaries as applicable in releasing R&D products for use in clinical studies and commercial supply.
+ Reviews/approves deviations, investigations, CAPA plans and change controls per Otsuka Policies and Procedures. Dispositions quality system records to ensure their timely initiation, execution, and closure.
+ Provides quality oversight for QC-related activities that support OPDC R&D products; including LIMS data, method development & validation, method transfers and testing (release, stability).
+ Maintains KPIs/quality metrics to monitor performance and help drive continuous improvement activities.
+ Negotiates quality agreements for assigned GMP Suppliers and ensures they are established per Otsuka Policies and Procedures.
+ Participates in audits of GMP Suppliers to ensure compliance with local and global requirements as well as applicable regulatory requirements.
+ Works collaboratively with local and global Otsuka departments and GMP Suppliers in support of regulatory submissions for OPDC R&D products. Performs quality reviews of CMC sections of regulatory submissions.
+ Authors and maintains Standard Operating Procedures, Working Practices and Job Aids.
+ Works collaboratively within the Global Quality and other functional areas across Otsuka Affiliates and Subsidiaries ensure Compliance with local and global requirements and regulatory requirements.
+ Interfaces with project teams supporting research and development projects to assure that the goals set by the team as they relate to potential suppliers are consistent with global and local quality objectives and relevant governmental requirements.
**Qualifications**
Required
+ Bachelor's degree in Chemistry, Biology, Engineering or related Science.
+ Four years of combined experience in pharmaceutical/medical device industry as a manager in Manufacturing, QA or QC role supporting GMP activities for Investigational Medicinal Products or Commercial Products.
+ Two to three years of quality experience in managing CMOs/CDMOs (or experience in internal/external auditing).
+ Proven experience with biologics GMP DS and DP manufacturing, including upstream (cell culture, bioreactors) and downstream (purification, filtration, formulation) processes.as well small molecule manufacturing.
+ Ability to handle interactions and resolve issues with internal customers and GMP suppliers in a tactful, professional, and effective manner.
+ Experience in using MS Office (Word, Excel, PowerPoint).
+ Experience in using TrackWise.
+ Excellent interpersonal and communication skills.
+ Technical Writing Experience: writing Investigations and performing root cause analysis.
+ Thorough understanding of GMP requirements and the Drug Development process.
+ Knowledge of FDA 21 CFR Parts 210 and 211.
+ Experience with Pre Approval Inspections for NDAs and BLAs.
+ Analytical problem solving and decision-making skills.
+ Ability to identify gaps/risks and propose corrective and preventative actions.
+ Position requires approximately 20% domestic travel; Occasional international travel may also be expected.
Preferred
+ Experience with quality oversight of controlled substances.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $131,153.00 - Maximum $196,075.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Director, Product Marketing & Growth - Industrial SaaS
Product management director job in Seattle, WA
Reports to: CEO
About the role We're a growing AI-driven SaaS company serving manufacturers. Our product helps industrial clients automatically transform regulatory and compliance evidence into ready-to-use certification packages. We're scaling our marketing engine and need a leader to drive growth.
What you'll do
Own positioning, messaging, and go-to-market strategy across industrial verticals (e.g. instrumentation, systems & controls, power, water)
Lead website strategy: industry pages, solution content, gated assets, clear conversion paths
Create content & offers (guides, case studies, webinars) that drive demand
Build the product-led growth funnel: trial to paid activation, in-app prompts, email nurturing
Run partner marketing (labs, certifiers, distributors), co-branded campaigns, webinars
Execute campaigns (LinkedIn, retargeting, ABM), track attribution, and manage dashboards
Enable Sales with messaging, playbooks, objection handling, and content mapped to stages
What success looks like
Marketing (and partners) drives 35-45% of new pipeline
Lead → SQL ≥30%; SQL → Opportunity ≥50%; Opportunities → Closed ≥25%
Grow trials (250-600/quarter) and convert ≥4-6% to paid
Two gated offers + two webinars per quarter
Consistent +30% QoQ growth in non-brand organic traffic
Efficient CAC with payback ≤6 months
Who you are / Requirements
5-10+ years in B2B SaaS product marketing + demand gen
Comfortable writing technical / regulated content (compliance, safety, certifications)
Proven track record driving pipeline from content, webinars, campaigns
Experience with PLG lifecycles (activation, metrics)
Bonus: domain experience in industrial or manufacturing verticals
Experience partnering with labs, distributor networks, or regulatory bodies is a plus
Perks & growth
Competitive base + 30% bonus
Equity, early leadership role
Ability to build a marketing team (writers, partner leads, ops) over time
Product Marketing Director
Product management director job in Seattle, WA
At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide.
We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes.
Join us and be part of a team that's making a real difference in education-one conversation at a time.
As the Director of Product Marketing, you'll lead the strategy and storytelling that connect our product vision to customer outcomes. You'll drive the positioning, messaging, and go-to-market strategy that fuels awareness, drives adoption, and accelerates revenue across the student lifecycle. In this role, you'll play a critical part in improving win rates and driving revenue generation from both existing and new customers, ensuring our solutions clearly articulate the value Mongoose delivers.
This role sits at the intersection of Product, Sales, and Customer Success, serving as the connective tissue that ensures every launch lands with impact, every solution is understood, and every customer sees the value Mongoose brings to their institution. Over time, you'll scale the function into a strategic growth engine-deepening our market insights, sharpening our narrative, and elevating how we influence buying decisions across higher ed.What You'll Do:
Lead Product Positioning & Narrative: Lead the development of clear, compelling, insight-driven positioning and messaging that articulate who we are, the problems we solve, and the value we deliver across the student lifecycle. You'll translate complex capabilities into simple, powerful stories that resonate with higher-ed buyers, inform the market, and differentiate Mongoose in a crowded space.
Drive Go-To-Market Strategy & Execution: Build and run end-to-end GTM motions for new products, features, and enhancements-partnering closely with Product, Sales, and Customer Success to ensure every launch is coordinated, impactful, and aligned with business priorities. You'll define launch tiers, orchestrate cross-functional readiness, and deliver clear assets that equip the field to win.
Lead Lifecycle & Segment Strategy: Design and optimize full-funnel programs that support awareness, adoption, expansion, and retention. You'll craft segment-specific value propositions, build persona frameworks, and create lifecycle journeys that help institutions understand the value of conversational intelligence at every stage of engagement, driving not only new business, but also customer expansions and renewals
Build High-Impact Sales Enablement: Create the messaging frameworks, competitive positioning, objection handling, pitch decks, battlecards, and training programs that empower Sales to tell a strong, consistent, value-driven story. You'll ensure the team has what they need-when they need it-to convey value confidently, handle competitive pressure, and close deals.
Fuel Customer Adoption & Expansion: Partner with Customer Success to deepen product understanding, drive adoption, strengthen health, and create compelling cross-sell and up-sell motions. You'll build campaigns, resources, and programs that help customers unlock the full value of the platform and expand their usage over time.
Turn Insights Into Strategy: Be the voice of the market internally-bringing structured insights on customer needs, competitive shifts, buying behavior, and market trends to inform product strategy and GTM prioritization. You'll analyze data across channels, distill it into actionable recommendations, and ensure we're building and messaging for what higher ed truly needs.
Elevate Mongoose's Category Leadership: Shape our point of view on the future of student engagement and lead initiatives that strengthen our authority in the market. You'll collaborate on thought leadership, support demand generation efforts, and help define the narratives that position Mongoose as the trusted partner for institutions seeking deeper, more meaningful connections.
Collaborate Across the Company: Work hand-in-hand with Product, Sales, CS, Marketing, and Leadership to ensure alignment across roadmap, messaging, campaigns, and field enablement. You'll be a connector who brings clarity, orchestrates cross-functional rhythm, and ensures that every team is rowing in the same direction.
What You'll Bring To The Table:
A Strategic product marketer: You can move seamlessly between big-picture narrative and hands-on execution-someone who understands the market deeply, tells compelling stories rooted in insight, and influences buying decisions across the entire customer lifecycle. You're energized by the intersection of product, strategy, and storytelling; you bring clarity to complexity; and you know how to partner closely with cross-functional leaders to drive impact.
Customer marketing mindset: You excel at crafting stories, programs, and enablement that not only attract new institutions but deepen engagement, expansion, and advocacy within our existing customer base. You understand how to activate insights from the field, translate value into meaningful outcomes, and ensure our customers become champions of the Mongoose platform.If you love shaping narratives, leading go-to-market motions, and building the structures that help great products take hold in the market-and sustain momentum through adoption, expansion, and retention-you'll feel right at home.
Product Marketing Expertise with Range: You bring strong experience leading positioning, messaging, and GTM strategy in a B2B SaaS environment-transforming product capabilities into clear, compelling value propositions. You understand how to craft narratives that resonate, differentiate, and drive action across personas and segments.
Strategic Storytelling & Narrative Craft: You know how to translate insights, data, and product vision into stories that land. You're fluent in shaping differentiated messaging, building personas, defining buyer journeys, and articulating value in ways that drive both emotional connection and commercial outcomes.
GTM Leadership & Cross-Functional Partnership: You're a natural orchestrator who thrives at the intersection of Product, Sales, and Customer Success. You know how to align teams around a launch, build readiness plans, equip the field to win, and ensure the market understands exactly what we're delivering and why it matters.
Customer Marketing that Drives Adoption, Expansion & Advocacy: You understand how to turn customers into champions by designing programs that deepen engagement, showcase value, and fuel expansion. You know how to build strategies that strengthen adoption, highlight outcomes, and surface success stories that reinforce credibility in the market. You can create the content, campaigns, and community moments that elevate customer voices and drive ongoing value realization-ensuring our customers not only succeed with Mongoose but amplify that success across higher ed.
Sales Enablement that Moves Deals: You have a track record of building enablement programs-battlecards, pitch decks, competitive briefs, messaging guides-that help sales teams tell a stronger story. You understand the dynamics of a sales cycle and how product marketing can influence win rates, deal velocity, and competitive positioning.
Insights-Driven Decision Making: You're skilled at gathering and synthesizing insights across the market, competitors, customers, and usage patterns. You bring a data-informed mindset to your work-using both qualitative and quantitative signals to refine positioning, guide roadmap conversations, and inform GTM priorities.
Builder's Mindset & Operational Rigor: You're excited by the opportunity to build, not just maintain. You see gaps before others do, bring structure where things feel ambiguous, and create scalable systems that elevate how product marketing shows up across the organization.
Leadership Through Influence: You're a strong communicator who builds trust quickly, navigates nuance, and knows how to bring people along through clarity, empathy, and conviction. You influence without authority and foster alignment across teams with different goals, pressures, and incentives.
Curiosity & Commitment to Growth: You're naturally inquisitive about the market, the customer, and the craft of product marketing. You're someone who asks thoughtful questions, connects dots others don't see, and is always seeking ways to elevate your impact and the function as a whole.
Why You'll Love It Here
At Mongoose, every conversation matters. You'll join a team passionate about making meaningful connections in higher education and changing lives through smarter communication. We're all about collaboration, growth, and doing work that truly makes a difference.
Over 4,000 teams across more than 950 higher education institutions partner with Mongoose to Make Every Message Count™. Our SaaS platform helps colleges and universities drive engagement at every stage of the student lifecycle, from admissions to alumni relations.
Our values define us, and we celebrate diversity in all its forms. If you don't meet 100% of the qualifications listed but believe you can make an impact, we encourage you to apply. We value diverse perspectives and are eager to hear what you can bring to our team.
At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.
Auto-ApplySenior Director, Platform Product Management
Product management director job in Olympia, WA
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Senior Director, Platform Product Management** to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
In this pivotal role, you'll own the foundation of the PagerDuty Operations Cloud as a key technical product leader across several development teams. You'll define our platform strategy, evolve our roadmap and guide execution. The platform team will create leverage for internal application development teams to build new products faster and enable customers and partners to integrate PagerDuty with other tools. You'll work directly with our largest, most sophisticated customers who seek a high level of configurability, scalability and security to manage real-time work across their tool stack.
The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of application development teams and external developers (in customer accounts, ISVs, plus tech and distribution partners). You're equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform partner. You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is valuable, feasible, usable, and viable.
**Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference.**
**Key Responsibilities**
+ Guide product strategy, prioritization, and roadmap allocating resources strategically between innovation and sustaining existing products to optimize business outcomes for:
+ Core services: admin, authentication, security, notification, ingestion, app experience
+ Developer Experience: APIs & Integrations - docs & tools, strategic integrations
+ Infrastructure & Internal Tools: Internal admin tools, distribution channel enablement
+ Build shared services and components to be used by multiple teams to create leverage and accelerate application feature delivery velocity
+ Deliver APIs, developer tools and content to seamlessly onboard PagerDuty apps and professional services teams and customers onto the platform
+ Evolve our contextual data platform enabling scalable and secure ingestion and correlation of data across a vast number of sources to be consumed by and contributed to by our apps
+ Expand our integration ecosystem through internal development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools
+ Partner with infrastructure and security teams to meet our reliability, scalability, and compliance objectives
+ Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams, professional services, customers and 3rd-party partners
+ Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability
+ Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader
**Basic Qualifications**
+ 6-10+ years in technical product management for a B2B enterprise SaaS company, preferably with platform experience (APIs, developer tooling, shared services, etc.)
+ Experience building, coaching and leading high-performing teams of 5+ PMs
+ Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices
+ Technical knowledge from academic background and/or work experience enabling you to partner with and be respected by experienced engineers
+ Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design
+ Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing
+ Ability write, speak, and think about complicated and highly technical problems with uncommon lucidity
+ Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount
**Preferred Qualifications**
+ Bachelors or Masters in Computer Science or technical field, MBA is a plus
+ Practical experience as a software developer is a big plus
The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Product Manager - Transportation Management Systems
Product management director job in Olympia, WA
The Cardinal Health Logistics team delivers products and services that create a differentiated experience for customers while relentlessly improving speed, reliability, and cost through supply chain optimization. We enable growth through effective and efficient movement of over 45 million shipments annually, supporting the flow of materials and products between suppliers, manufacturers, and customers.
We are seeking a highly skilled Product Manager for Transportation to drive strategic initiatives within our Supply Chain. In this critical role, you will be responsible for defining and enhancing the technological capabilities and processes that underpin our transportation planning and execution. Your contributions will be vital in fulfilling Cardinal Health's promise to be healthcare's most trusted partner, directly influencing operational excellence, cost optimization, and comprehensive shipment visibility.
**_Responsibilities_**
+ Contribute to the transportation product strategy, encompassing both short-term tactical plans and long-range strategic roadmaps.
+ Facilitate cross-functional collaboration to elicit detailed requirements, define key performance indicators (KPIs), and conduct robust cost-benefit analyses to quantify return on investment (ROI).
+ Strategically prioritize roadmap items, exercising the ability to decline non-strategic requests to ensure focus on high-impact deliverables
+ Communicate regular, transparent updates to all stakeholders, including senior leadership, regarding product progress, potential risks, and critical decisions to ensure organizational alignment.
+ Proactively identify, analyze, and resolve issues, effectively mitigating risks to maintain delivery timelines and successful delivery of solutions.
+ Lead the scoping, design, and deployment of innovative logistics products and solutions that enhance and strategically transform global supply chain management and systems.
+ Champion the successful adoption of logistics products, establishing and monitoring key performance indicators (KPIs), adoption rates, and financial impact metrics to demonstrate tangible business value.
+ Collaborate closely with Enterprise IT teams within an Agile framework to ensure the timely and effective delivery of initiatives that align with evolving business needs and future strategic capabilities.
**_Qualifications_**
+ Bachelor's Degree in related field or equivalent work experience preferred
+ 6+ years experience in Transportation, Logistics or Supply Chain IT roles preferred
+ Project and Product Management experience; and knowledge of Agile practices
+ Strong proficiency with Microsoft Office products
+ Professional level business writing skills
+ Travel Expectations: Approximately 10%
**Anticipated salary range:** $105,100 - $135,090
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/31/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_\#LI-Remote_
_\#LI-JB1_
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Director - Revenue Customers
Product management director job in Olympia, WA
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. The American Express Global Commercial Services (GCS) business unit is the global leader in providing payments solutions for Small, Medium and Large businesses. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
If you are ready for more than just a job, are not afraid of embracing challenges and setting and exceeding big goals, American Express invites you to share your resume to be considered for future opportunities on our newly created Enterprise Sales team.
The Director of Enterprise Sales (Revenue Customers) will be responsible for expanding and cross-selling existing revenue managed customers across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
**Key responsibilities include:**
+ Expand and Cross-Sell from existing revenue managed clients with annual revenue of $1B in primary and secondary markets
+ Partner with sales leaders across various sales and account management segments to implement multi-market payment solutions
+ Lead strategic selling in alignment with compliance and internal partner business requirements
+ Develop and execute a growth strategy, adapting plans and priorities to address resource/operational requirements
+ Achieve Sales CV Targets
+ Execute a transactional sales cycle
+ Sell core and supplier payments American Express solutions
+ Spend significant time identifying opportunities, ensuring set-up/ card issuing, and managing expansion signings through the first 19 months of Booked Charge Volume
**Minimum Qualifications:**
+ Advanced analytical skills to bring concepts to life through data
+ Proven track record in Fintech and/or B2B sales negotiations, leadership and closing skills with Fortune 1000 companies
+ Hunter mentality
+ Proven track record in sales negotiations, leadership and closing skills with Fortune 1000 companies
+ Strong understanding of complexities, nuances, and opportunities in payments industry across a variety of global markets
+ Thorough knowledge of successful consultative selling techniques within Procurement, Treasury and Finance related to supply payments
+ Extensive experience with complex sales planning and execution
+ Strong financial acumen
+ Leverages lead sources to identify opportunities and proactively schedule warm account review appointments with prospects
+ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services
+ Exceptional thought leadership, strategic thinking skills and project management aptitude
+ Outstanding presentation and negotiation skills and ability to interface and influence at the most senior levels
+ Strong collaboration and leadership skills
+ Ability to travel as required
+ Bachelor's Degree required; MBA preferred
+ Must be able to work in a virtual environment
**Qualifications**
Salary Range: $132,750.00 to $243,500.00 annually sales incentive equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25021838
Director, Product & Lifecycle Marketing
Product management director job in Seattle, WA
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
As the Director of Product & Lifecycle Marketing for Financial Services, you'll define the strategic vision and lead a high-performing team responsible for driving the success of Lightspeed Payments, Capital, and future financial services products. You'll shape how we position, launch, and grow our financial services offerings across verticals, uniting product marketing and lifecycle marketing under a single, cohesive strategy that drives adoption, retention, and long-term merchant value.
In this role, you'll serve as the connective tissue between Product, GTM, and Sales teams translating market insights into strategic direction, enabling cross-functional alignment, and ensuring our financial services narrative is clearly understood and deeply felt across the business. You'll also be a people leader, developing the next generation of marketers and building scalable frameworks that elevate the craft of product and customer marketing company-wide.
What You'll Do:
Set the vision and strategy for Lightspeed's Financial Services marketing function, spanning Payments and Capital
Shape positioning and narrative frameworks that clearly articulate Lightspeed's differentiated value in financial services across all markets and verticals.
Drive go-to-market excellence, ensuring cohesive, insight-driven launches and evergreen campaigns that connect product value to customer outcomes.
Unify product and lifecycle marketing, creating end-to-end strategies that drive awareness, engagement, adoption, and retention.
Develop and mentor a high-performing team, fostering strategic thinking, executional excellence, and cross-functional influence.
Partner with executive leadership across Product, Sales, and Brand to define priorities, measure impact, and advocate for merchant needs.
Institutionalize best practices in messaging, segmentation, and lifecycle marketing that can scale across product lines.
Represent Financial Services marketing at the leadership level, contributing to long-term business planning and organizational growth.
Use data and insights to guide strategic decisions, inform resource allocation, and identify opportunities for innovation in how we market and grow our products.
What You Bring:
10+ years of experience in product marketing, lifecycle marketing, or related disciplines, with at least 5 years in people leadership roles.
Proven success leading marketing strategy for financial products or complex SaaS ecosystems.
Deep understanding of B2B customer journeys and how to influence them through both product and lifecycle marketing levers.
Strong strategic acumen with the ability to translate vision into actionable frameworks and measurable outcomes.
Demonstrated experience building and scaling high-performing teams, fostering mentorship, and elevating the craft of marketing.
Exceptional storytelling, positioning, and communication skills with the ability to influence executives and inspire teams.
Comfortable operating at the intersection of strategy and execution, balancing long-term vision with near-term impact.
A passion for understanding merchant needs, market dynamics, and how technology can simplify and accelerate small business growth.
Even better if you have, but not necessary:
MBA or Product Marketing Alliance certification
Experience leading go-to-market strategy for embedded financial products (e.g., lending, payments, banking, or financial automation).
Experience building or evolving customer lifecycle and retention programs, particularly for recurring-revenue or usage-based products.
Experience working in fast-scaling or transformation-stage organizations, building clarity and process amid change.
What's in it for you?
Come live the Lightspeed experience...
Ability to do your job in a truly flexible environment;
Genuine career opportunities in a company that's creating new jobs every day;
Work in a team big enough for growth but lean enough to make a real impact.
… and enjoy a range of benefits that'll keep you happy, healthy, and (not) hungry:
Lightspeed RSU program (we are all owners)
Unlimited paid time off policy
Flexible working policy
Immediate access to health insurance
Health and wellness benefits
Paid leave assistance for new parents
Linkedin learning license
1 paid volunteer day annually
At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skillset, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the base salary for this position to be in the range of $200k USD, depending on the candidate's location. Additionally, this role may be eligible for discretionary short-term and long-term incentives. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off.
Please note that this salary information is solely for candidates hired to perform work within the United States, and refers to the amount Lightspeed is willing to pay at the time of this posting, which may vary depending on the candidate's actual location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
#LI-AL2
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
Auto-ApplyGroup Product Manager - Moloco Ads (Mandarin-Speaking)
Product management director job in Seattle, WA
Moloco builds some of the most powerful AI advertising solutions in the world. Our name-short for "machine learning company"-reflects our core mission: democratizing access to the advanced AI that has historically been reserved for tech giants. Led by machine learning pioneers who built some of the most successful ad systems at Google, including YouTube's monetization engine and key search advertising technologies, we're transforming how businesses grow and compete in the digital economy.
Built with AI from day one, Moloco's planet-scale machine learning platform powers a suite of solutions for advertising growth and monetization. Moloco Ads is an AI-powered platform that delivers real business outcomes for mobile app marketers through performance-based user acquisition. Moloco Commerce Media and Streaming Monetization solutions enable retailers, marketplaces, and streaming platforms to build revenue-generating ad businesses that balance user experience and advertiser performance.
Moloco is headquartered in Silicon Valley, with offices in Seattle, New York, San Francisco, Seoul, Beijing, Singapore, Bangalore, Gurgaon, Tokyo, Shanghai, London, Tel Aviv, and Berlin.
Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!
The Impact You'll Be Contributing to Moloco:
Define/refine product roadmap, product requirements, and customer value propositions
Build and launch critical features and functionalities that deliver high-performance and delightful user experiences to customers and their stakeholders
Collaborate with cross-functional teams to drive rapid and high-quality product development and impactful business outcomes
Synthesize large amounts of internal and external data from multiple sources to derive product insights, informing product strategy and operations
Stay on top of User Privacy trends in the adtech industry, including competitors, and surface new product offerings and positioning ideas
Troubleshoot day-to-day internal/external operational roadblocks
Define partnership integration requirements, ensuring that partner solutions enhance the value proposition of our products and meet customer needs
The Opportunity:
We are looking for a seasoned Group Product Manager for Premium/OEM Supply Exchange & Inventory Integrations: Drive Moloco's OpenRTB integrations with third-party supply partners and exchanges, expanding our access to high-quality, scalable inventory across gaming and non-gaming verticals.
Expand our supply footprint in the adtech ecosystem across gaming categories and beyond
Establish and monitor key performance indicators (KPIs) to measure product success, refine the strategy and roadmap as necessary, and drive continuous improvements.
Lead cross-functional teams to drive rapid and high-quality product development.
Synthesize large amounts of internal and external data from multiple sources and glean analytical insights for product development.
Minimum Qualifications:
7+ years of experience in product management related to programmatic adtech
Programmatic adtech ecosystem expertise: In-depth understanding of the programmatic advertising ecosystem, with a specific focus on the supply side.
In-depth programmatic ads experience in Supply/Exchange/DSP/OEM Supply - Deep understanding of the programmatic supply ecosystem, including how ad exchanges operate, OpenRTB standards, and how SSPs connect to DSPs
Prior experience owning integrations with external exchanges, SSPs, or SDK-based inventory
Experience in ML/Data signals-related products.
Track record of using data and quantitative research methodologies to inform decision-making across the entire product development lifecycle.
Proven ability to lead cross-functional execution in fast-paced, ambiguous environments, aligning stakeholders and partnering with global teams across GTM and roadmap cycles.
This role requires professional-level fluency in Mandarin, ideally at a native or near-native level.
Preferred Qualifications:
Degree in Computer Science, Statistics, or a related technical or analytical field
Deep understanding of supply/publisher business models and monetization needs
Strong market analysis skills to identify competitive advantages, emerging technologies, and supply-side trends
In-depth knowledge of Supply-Side Platforms (SSPs): their core functionality, technical architecture, and competitive landscape
Demonstrated success in identifying, negotiating, and managing strategic partnerships that drive meaningful business growth
Our Compensation And Benefits (for United States Residents Only)
In accordance with various state laws, the range provided is a reasonable estimate of the base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as experience, knowledge, skills, and abilities. We also offer a competitive benefits package.
Base Pay Range:$203,200-$254,000 USD
Moloco Thrive: Benefits and Well-Being:
We take care of you and create the conditions for you to do the best work of your career. We offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives.
Moloco Values:
Lead with Humility: Everyone's voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what's possible.
Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
Go Further Together: We're one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won't let each other fail.
Additional Resources:
Moloco Company Blog
Moloco Leadership
Moloco Newsroom
Equal Opportunity:
Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging gives us the greatest opportunity to achieve our vision to become the scaling engine for the Internet economy.
Moloco is an equal opportunity employer. We highly value diversity in our current and future employees and do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and identity, sexual orientation, marital status, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by law.
Candidate Privacy Notice:
Your privacy matters to us. By applying, you acknowledge that you've reviewed our Candidate Privacy Notice.
Auto-ApplyDirector of Product Marketing & Customer Marketing - Bellevue
Product management director job in Seattle, WA
Job DescriptionAircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We're redefining what a customer communications platform can be-by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result-companies grow revenue, deliver faster resolutions, and scale service.
We've built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.
At Aircall, you'll join a company in motion-ambitious, profitable, and product-driven-where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Role:
Aircall has evolved from a business phone system into an AI-powered customer communications platform. As the Director of Product Marketing and Customer Marketing, you will lead the strategy that defines, launches, and drives adoption of Aircall's core portfolio and AI portfolio-including AI Voice Agent, AI Assist, AI Assist Pro, and emerging AI innovations.
You will own how Aircall tells its story in the market and how we activate and expand that story across our customer base. This role bridges product, marketing, and customer success to drive pipeline, adoption, expansion, and advocacy globally.Key Responsibilities:
Product Positioning and Narrative
Define a unified platform story that elevates Aircall from telephony to AI-driven customer communications and intelligence.
Build customer-centric messaging and value propositions across segments and use cases, quantifying outcomes like time saved, faster resolution, and revenue lift.
Translate technical AI features into clear, compelling business value that resonates with non-technical buyers.
Collaborate with Product Management to ensure roadmap priorities align with market needs and customer outcomes.
Go-to-Market and Launch Strategy
Lead end-to-end GTM for all new products, features, and multi-SKU bundles-especially within the AI portfolio.
Develop market intelligence on competitors, trends, and customer pain points to inform positioning and packaging.
Partner with Product, Finance, and Sales to design pricing and packaging strategies that drive AI attach, ARPU growth, and NRR.
Build GTM playbooks and repeatable launch frameworks for global execution and localization.
Sales Enablement and Field Readiness
Equip GTM teams with tools to win: pitch decks, demo scripts, ROI calculators, objection handling, and competitive battle cards.
Partner with RevOps and Sales Leadership to align messaging, ensure readiness, and track adoption of enablement materials.
Drive higher AI attach and conversion rates by aligning PMM insights with sales motions and partner channels.
Customer Marketing and Lifecycle Growth
Lead lifecycle and customer expansion programs to increase adoption and usage of AI products.
Deploy personalized, multi-channel campaigns across industries, segments, and product tiers to drive retention and expansion.
Partner with Customer Success to operationalize multi-SKU playbooks for upsell and cross-sell.
Establish consistent lifecycle communications, including onboarding, activation, usage, and renewal campaigns tied to measurable KPIs.
Advocacy, Community, and Voice of the Customer
Build and manage a world-class advocacy engine, including case studies, testimonials, third-party reviews (G2, Trustpilot), and reference programs.
Partner with Regional Marketing to spotlight customer champions in events, virtual events, and media opportunities.
Scale Aircall's Customer Advisory Board to shape our roadmap and foster belonging.
Own Voice of the Customer programs (NPS, surveys, interviews) and bring insights to Product and Marketing to inform roadmap and messaging.
Insights, Data, and Analytics
Develop market and customer intelligence frameworks that measure adoption, retention, and advocacy outcomes.
Track key lifecycle KPIs-AI attach, activation, product usage, NRR, and churn-to guide strategy and resource allocation.
Leverage quantitative and qualitative insights to optimize campaigns and drive measurable improvements in customer health and expansion.
Team Leadership and Cross-Functional Collaboration
Lead and mentor high-performing teams across Product Marketing and Customer Marketing.
Build a culture of partnership across Product, Sales, CS, RevOps, and Brand, ensuring consistent narratives pre- and post-sale.
Scale global processes, launch standards, and enablement systems for efficiency and impact.
Represent both PMM and Customer Marketing in GTM planning, Product Reviews, and strategic business discussions.
Qualifications:
8+ years in B2B SaaS Product or Customer Marketing, with 3+ years leading teams.
Proven success in repositioning or scaling a product portfolio, ideally with AI or automation capabilities.
Strong storytelling, messaging, and enablement experience for both acquisition and expansion.
Deep lifecycle and retention marketing experience, with measurable impact on adoption and NRR.
Data-driven mindset, fluent in funnel, usage, and lifecycle analytics.
Skilled cross-functional leader, comfortable influencing Product, Sales, CS, Finance, and RevOps.
Bonus: Experience in CX, contact center, or AI-powered communications platforms.
Familiarity with tools like HubSpot, Gainsight, a plus.
This is not including a 12.5 percent bonus and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.Why join us?
\uD83D\uDE80 Key moment to join Aircall in terms of growth and opportunities\uD83D\uDC86️ ♀️ Our people matter, work-life balance is important at Aircall\uD83D\uDCDA Fast-learning environment, entrepreneurial and strong team spirit\uD83C\uDF0D 45+ Nationalities: cosmopolite & multi-cultural mindset\uD83D\uDCB5 Competitive salary package & equity\uD83C\uDFE8 Medical, dental, and vision insurance is 100% covered\uD83D\uDCC8 401k plan with company matching!✈️ Unlimited PTO - take the time you need to come to work feeling great!⭐️ Wellness, internet, and childcare reimbursements\uD83D\uDC9A Generous parental leave policy
DE&I Statement: At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Sr Director, Product Management - AI & Automation
Product management director job in Olympia, WA
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to lead the industry's transformation toward fully automated operations. Our vision: a world where empowered developers build and ship applications 10x faster with AI, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting.
In this pivotal role, you'll own both our current AI and Automation portfolio and its seamless integration into PagerDuty Operations Cloud. Your work will accelerate incident detection, triage, diagnosis, and remediation-plus enable proactive, planned operations. The result? Our customers' teams spend less time on operational toil and more time building what's next.
This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management, set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver breakthrough value for our customers-and drive PagerDuty's growth.
**Key Responsibilities**
+ Develop a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings.
+ Allocate resources strategically between innovation and sustaining existing products to optimize business outcomes.
+ Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on our data and integrate them into our interfaces and workflows.
+ Empower PagerDuty product and professional services teams to build, deploy, and continuously improve generative AI features and agents by evolving our data and agent platforms.
+ Expand our AI ecosystem through partnerships and integrations across communications platforms, cloud storage, and infrastructure, embracing emerging standards like MCP and A2A.
+ Set and achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing models.
+ Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact measured by win rates, retention, and ARR.
+ Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability.
+ Collaborate closely with Product, Engineering, Design, Product-led Growth, Enterprise GTM, Pricing, and Finance to maximize your products' market and business impact.
+ Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader.
**Basic Qualifications**
+ Minimum 12 years in product management, with significant experience in SaaS, AI, and/or automation.
+ Understanding of workflow platforms (triggers, variables, conditions, and actions) and no code, low code, and procode authoring modalities.
+ Experience with and deep interest in building experiences powered by generative and agentic AI.
+ Strong technical acumen and experience leading and developing high-performing product management teams.
+ Proven track record of taking products from concept to market success in a startup or agile innovation environment with a rapid experimentation mindset.
+ Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount.
**Preferred Qualifications**
+ Experience building and delivering business results from AI/ML, observability, or incident management products.
+ Experience scaling product ecosystems through technical integration, commercial partnerships, and go to market programs.
+ MBA degree is beneficial, but not required.
+ Exceptional analytical, strategic thinking, and problem-solving abilities.
+ Excellent communication and interpersonal skills, comfortable presenting to executives, customers, and industry analysts.
The base salary range for this position is 200,000 - 337,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.