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The role of a Product Support Manager is crucial in ensuring customer satisfaction through effective product management and support strategies. As of October 2025, the average salary for this position stands at $96,155 annually. Salaries can vary widely based on factors like geographic location, industry sector, and level of experience.
For instance, states such as California and New York typically offer higher salaries, reflecting the cost of living and demand for skilled professionals. The highest-paying industries include technology and manufacturing, where product support is vital.
Moreover, experience plays a significant role in salary determination. Entry-level positions may start around $70,000, while senior management roles can exceed $120,000. In addition to a competitive salary, many companies offer benefits such as bonuses, health insurance, and retirement plans, further enhancing the overall compensation package.
To maximize earning potential, aspiring Product Support Managers should focus on developing relevant skills, such as problem-solving, communication, and technical expertise. Networking within the industry can also open doors to higher-paying opportunities.
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The highest-paying states for product support managers are California, Nevada, and New York. The lowest average product support manager salary states are Arkansas, Wyoming, and Alaska.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Nevada | $115,018 | $55.30 |
| 2 | California | $119,024 | $57.22 |
| 3 | Washington | $102,468 | $49.26 |
| 4 | New York | $109,800 | $52.79 |
| 5 | Michigan | $96,975 | $46.62 |
| 6 | Massachusetts | $104,100 | $50.05 |
| 7 | Utah | $97,016 | $46.64 |
| 8 | Rhode Island | $96,630 | $46.46 |
| 9 | New Jersey | $104,655 | $50.31 |
| 10 | New Hampshire | $105,632 | $50.78 |
| 11 | Pennsylvania | $94,457 | $45.41 |
| 12 | Illinois | $97,798 | $47.02 |
| 13 | North Carolina | $100,034 | $48.09 |
| 14 | Connecticut | $101,487 | $48.79 |
| 15 | Oregon | $89,883 | $43.21 |
| 16 | Wisconsin | $86,881 | $41.77 |
| 17 | Tennessee | $92,781 | $44.61 |
| 18 | Louisiana | $87,501 | $42.07 |
| 19 | Texas | $87,544 | $42.09 |
| 20 | Maryland | $93,609 | $45.00 |
| 21 | Delaware | $94,354 | $45.36 |
| 22 | Vermont | $86,024 | $41.36 |
| 23 | District of Columbia | $88,236 | $42.42 |
| 24 | South Carolina | $82,703 | $39.76 |
| 25 | Maine | $85,564 | $41.14 |
| 26 | North Dakota | $84,549 | $40.65 |
| 27 | Iowa | $86,959 | $41.81 |
| 28 | Montana | $84,360 | $40.56 |
| 29 | South Dakota | $78,497 | $37.74 |
| 30 | Kentucky | $86,815 | $41.74 |
| 31 | New Mexico | $79,860 | $38.39 |
| 32 | Alabama | $82,114 | $39.48 |
| 33 | Colorado | $82,191 | $39.51 |
| 34 | Virginia | $82,888 | $39.85 |
| 35 | Nebraska | $80,782 | $38.84 |
| 36 | Arizona | $79,331 | $38.14 |
| 37 | Arkansas | $73,408 | $35.29 |
| 38 | Oklahoma | $77,213 | $37.12 |
| 39 | Indiana | $79,323 | $38.14 |
| 40 | Florida | $77,459 | $37.24 |
| 41 | Idaho | $79,339 | $38.14 |
| 42 | Ohio | $77,054 | $37.05 |
| 43 | Georgia | $74,297 | $35.72 |
| 44 | West Virginia | $77,258 | $37.14 |
| 45 | Kansas | $76,059 | $36.57 |
| 46 | Wyoming | $73,137 | $35.16 |
| 47 | Minnesota | $76,622 | $36.84 |
| 48 | Hawaii | $73,086 | $35.14 |
| 49 | Alaska | $73,090 | $35.14 |
| 50 | Missouri | $71,193 | $34.23 |
| 51 | Mississippi | $70,329 | $33.81 |
The highest-paying cities for product support managers are San Francisco, CA, Carson City, NV, and New York, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $130,447 | $62.71 |
| 2 | Carson City, NV | $121,698 | $58.51 |
| 3 | New York, NY | $109,965 | $52.87 |
| 4 | Concord, NH | $104,787 | $50.38 |
| 5 | Boston, MA | $104,072 | $50.03 |
| 6 | Raleigh, NC | $101,812 | $48.95 |
| 7 | Hartford, CT | $101,559 | $48.83 |
| 8 | Chicago, IL | $98,247 | $47.23 |
| 9 | Lehi, UT | $97,353 | $46.80 |
| 10 | Providence, RI | $96,666 | $46.47 |
| 11 | Dover, DE | $94,320 | $45.35 |
| 12 | Harrisburg, PA | $94,134 | $45.26 |
| 13 | Portland, OR | $88,495 | $42.55 |
| 14 | Washington, DC | $88,244 | $42.42 |
| 15 | Austin, TX | $88,236 | $42.42 |
| 16 | Baton Rouge, LA | $87,813 | $42.22 |
| 17 | Frankfort, KY | $87,566 | $42.10 |
| 18 | Madison, WI | $86,091 | $41.39 |
| 19 | Des Moines, IA | $85,757 | $41.23 |
| 20 | Helena, MT | $85,473 | $41.09 |
A product support manager's salary ranges from $68,000 a year at the 10th percentile to $134,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $134,000 | $11,167 | $64 |
| 75th Percentile | $114,000 | $9,500 | $55 |
| Average | $96,155 | $8,013 | $46 |
| 25th Percentile | $80,000 | $6,667 | $38 |
| 10th Percentile | $68,000 | $5,667 | $33 |
The highest paying types of product support managers are product director, senior product manager, and product development manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Supervisor, Technical Support | $87,039 | $7,253 | $41.85 | 147,833 |
| Manager | $58,651 | $4,888 | $28.20 | 1,236,194 |
| Support | $36,227 | $3,019 | $17.42 | 136,788 |
| Systems Support | $64,031 | $5,336 | $30.78 | 156,028 |
| Support Supervisor | $47,047 | $3,921 | $22.62 | 96,546 |
| Product Director | $148,910 | $12,409 | $71.59 | 125,200 |
Top companies hiring product support managers now:
Product support manager salaries at Apple and Google are the highest-paying according to our most recent salary estimates. In addition, the average product support manager salary at companies like Box and ViacomCBS are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Apple | $145,693 | $70.04 |
| 2 | $141,220 | $67.89 | |
| 3 | Box | $131,222 | $63.09 |
| 4 | ViacomCBS | $129,283 | $62.16 |
| 5 | UiPath | $126,312 | $60.73 |
| 6 | Bain & Company | $124,884 | $60.04 |
| 7 | Hearst | $123,040 | $59.15 |
| 8 | Tradeweb | $120,464 | $57.92 |
| 9 | Hitachi Vantara | $120,038 | $57.71 |
| 10 | Parsons | $118,262 | $56.86 |
| 11 | Conviva | $117,396 | $56.44 |
| 12 | Calypso Technology | $116,687 | $56.10 |
| 13 | Proofpoint | $115,276 | $55.42 |
| 14 | Kronos Incorporated | $113,708 | $54.67 |
| 15 | Lam Research | $113,357 | $54.50 |
| 16 | Unity Technologies | $110,101 | $52.93 |
| 17 | General Electric | $105,226 | $50.59 |
| 18 | Magnitude | $102,804 | $49.42 |
| 19 | Caterpillar | $102,552 | $49.30 |
| 20 | Mailchimp | $99,351 | $47.76 |
The average product support manager salary has risen by $14,694 over the last ten years. In 2014, the average product support manager earned $81,461 annually, but today, they earn $96,155 a year. That works out to a 9% change in pay for product support managers over the last decade.
Compare product support manager salaries for cities or states with the national average over time.
Compare product support manager salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $96,200 | $46.23 | +3.3% |
| 2024 | $93,000 | $44.71 | +2.3% |
| 2023 | $90,900 | $43.69 | +1.5% |
| 2022 | $89,500 | $43.03 | +1.6% |
| 2021 | $88,000 | $42.33 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Actalent | Aftermarket Product Support | Dallas, TX | 06/27/2025 | $70,000 |
| Daimler Truck Holding | Product Support Manager | Fort Mill, SC | 06/25/2025 | $95,000 |
| JSL Technologies | Integrated Product Support Manager | Port Hueneme, CA | 06/25/2025 | $66,000 |
| Caterpillar, Inc. | Senior Product Support Account Manager | Peoria, IL | 06/24/2025 | $144,960 |
| Northrop Grumman | Product Support Manager 1 | Edwards Air Force Base, CA | 06/23/2025 | $107,300 |
| Rolls-Royce | SR. Regional Product Support Manager | Mankato, MN | 06/21/2025 | $109,986 |
| Herc Rentals | Product Support Manager Proresources | Galt, CA | 06/09/2025 | $75,000 |
| Stripe, Inc. | Product Support Manager, User Escalations | Chicago, IL | 06/07/2025 | $120,000 |
| Guardian Life | Manager, Product Development Support | New York, NY | 06/06/2025 | $101,180 |
| Guardian Life | Manager, Product Development Support | Bethlehem, PA | 06/06/2025 | $101,180 |
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