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Professional teller vs collection teller

The differences between professional tellers and collection tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a professional teller has an average salary of $46,086, which is higher than the $31,959 average annual salary of a collection teller.

The top three skills for a professional teller include customer service, bank procedures and check accuracy. The most important skills for a collection teller are customer service, financial products, and travelers checks.

Professional teller vs collection teller overview

Professional TellerCollection Teller
Yearly salary$46,086$31,959
Hourly rate$22.16$15.36
Growth rate-12%-12%
Number of jobs52,08711,728
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 33%
Average age3939
Years of experience--

Professional teller vs collection teller salary

Professional tellers and collection tellers have different pay scales, as shown below.

Professional TellerCollection Teller
Average salary$46,086$31,959
Salary rangeBetween $24,000 And $88,000Between $26,000 And $39,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between professional teller and collection teller education

There are a few differences between a professional teller and a collection teller in terms of educational background:

Professional TellerCollection Teller
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 33%
Most common majorBusinessBusiness
Most common college--

Professional teller vs collection teller demographics

Here are the differences between professional tellers' and collection tellers' demographics:

Professional TellerCollection Teller
Average age3939
Gender ratioMale, 31.2% Female, 68.8%Male, 15.0% Female, 85.0%
Race ratioBlack or African American, 8.4% Unknown, 3.3% Hispanic or Latino, 23.4% Asian, 6.8% White, 57.4% American Indian and Alaska Native, 0.6%Black or African American, 8.7% Unknown, 3.1% Hispanic or Latino, 24.2% Asian, 6.7% White, 56.6% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between professional teller and collection teller duties and responsibilities

Professional teller example responsibilities.

  • Achieve quarterly sale goals through upselling and referrals to financial specialist.
  • Promote consumer services and products via cross-sell referrals.
  • Identify customer needs and cross-sell financial products and services.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Interpret and accurately process customer requests and transactions according to TCF guidelines.

Collection teller example responsibilities.

  • Calculate gross revenue by location and managing the data in AS400.
  • Post payments online (AS400).
  • Type and process Hud-1 forms, applications, and debt-to-income ratio forms.
  • Assist in processing department in Atm deposits, and encoding of checks, and balancing of branch debits and credits.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Interpret and accurately process customer requests and transactions according to TCF guidelines.

Professional teller vs collection teller skills

Common professional teller skills
  • Customer Service, 22%
  • Bank Procedures, 14%
  • Check Accuracy, 9%
  • Foreign Currency, 5%
  • Loan Payments, 5%
  • Customer Relationships, 5%
Common collection teller skills
  • Customer Service, 32%
  • Financial Products, 11%
  • Travelers Checks, 10%
  • Delinquent Accounts, 8%
  • Payment Arrangements, 4%
  • Wire Transfers, 4%

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