Professional teller vs personal banker

The differences between professional tellers and personal bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a professional teller has an average salary of $46,086, which is higher than the $37,639 average annual salary of a personal banker.

The top three skills for a professional teller include customer service, bank procedures and check accuracy. The most important skills for a personal banker are customer relationships, cross-sell, and customer satisfaction.

Professional teller vs personal banker overview

	Professional Teller	Personal Banker
Yearly salary	$46,086	$37,639
Hourly rate	$22.16	$18.10
Growth rate	-12%	10%
Number of jobs	52,087	36,603
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Average age	39	43
Years of experience	-	4

Professional teller vs personal banker salary

Professional tellers and personal bankers have different pay scales, as shown below.

	Professional Teller	Personal Banker
Average salary	$46,086	$37,639
Salary range	Between $24,000 And $88,000	Between $29,000 And $48,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Northern Trust
Best paying industry	-	Finance

Differences between professional teller and personal banker education

There are a few differences between a professional teller and a personal banker in terms of educational background:

	Professional Teller	Personal Banker
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Professional teller vs personal banker demographics

Here are the differences between professional tellers' and personal bankers' demographics:

	Professional Teller	Personal Banker
Average age	39	43
Gender ratio	Male, 31.2% Female, 68.8%	Male, 44.6% Female, 55.4%
Race ratio	Black or African American, 8.4% Unknown, 3.3% Hispanic or Latino, 23.4% Asian, 6.8% White, 57.4% American Indian and Alaska Native, 0.6%	Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.2% Asian, 12.2% White, 66.8% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	6%

Differences between professional teller and personal banker duties and responsibilities

Professional teller example responsibilities.

Achieve quarterly sale goals through upselling and referrals to financial specialist.
Promote consumer services and products via cross-sell referrals.
Identify customer needs and cross-sell financial products and services.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Interpret and accurately process customer requests and transactions according to TCF guidelines.

Personal banker example responsibilities.

Manage customer s portfolio while identifying cross-sell opportunities to increase acquisition of customer s financial and credit services.
Work one-on-one with clients to gather requirements and identify cross-selling opportunities and leverage customer leads and referrals to identify new prospects.
Certify as a public notary and international wire transfers.
Process consumer loan applications following approve guidelines, NMLS certify.
Identify and maximize new account sales and cross-sell opportunities, utilizing customer profiling to develop book of business.
Identify cross-sell opportunities, including opportunities to refer customers to other sales representatives through proper customer profiling and needs-base selling.

Professional teller vs personal banker skills

Common professional teller skills

Customer Service, 22%
Bank Procedures, 14%
Check Accuracy, 9%
Foreign Currency, 5%
Loan Payments, 5%
Customer Relationships, 5%

Common personal banker skills

Customer Relationships, 10%
Cross-Sell, 6%
Customer Satisfaction, 5%
NMLS, 5%
Bank Products, 5%
Financial Services, 5%