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Project support analyst vs application support analyst

The differences between project support analysts and application support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a project support analyst, becoming an application support analyst takes usually requires 1-2 years. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $55,716 average annual salary of a project support analyst.

The top three skills for a project support analyst include project management, sharepoint and status updates. The most important skills for an application support analyst are application support, customer service, and troubleshoot.

Project support analyst vs application support analyst overview

Project Support AnalystApplication Support Analyst
Yearly salary$55,716$92,078
Hourly rate$26.79$44.27
Growth rate11%10%
Number of jobs205,257173,440
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Average age4442
Years of experience42

What does a project support analyst do?

Project support analysts are professionals who are responsible for handling a project by coordinating information and providing support through data analysis. These analysts must work with other team members to prepare detailed plans while determining resource allocation for new projects. They must conduct internal meetings with stakeholders and consultants to review finances and streamline the overall workflow. Project support analysts must also establish performance indicators to monitor every step of the project with reference to cost estimates, overall plans, and deliverable deadlines.

What does an application support analyst do?

An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.

Project support analyst vs application support analyst salary

Project support analysts and application support analysts have different pay scales, as shown below.

Project Support AnalystApplication Support Analyst
Average salary$55,716$92,078
Salary rangeBetween $33,000 And $92,000Between $67,000 And $125,000
Highest paying CityArlington, VANew York, NY
Highest paying stateNew JerseyNew York
Best paying companyNexantMeta
Best paying industryUtilitiesFinance

Differences between project support analyst and application support analyst education

There are a few differences between a project support analyst and an application support analyst in terms of educational background:

Project Support AnalystApplication Support Analyst
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeNorthwestern UniversityStanford University

Project support analyst vs application support analyst demographics

Here are the differences between project support analysts' and application support analysts' demographics:

Project Support AnalystApplication Support Analyst
Average age4442
Gender ratioMale, 41.1% Female, 58.9%Male, 64.2% Female, 35.8%
Race ratioBlack or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.4% Asian, 14.2% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%
LGBT Percentage12%11%

Differences between project support analyst and application support analyst duties and responsibilities

Project support analyst example responsibilities.

  • Develop infrastructure to enable clients to better understand and manage risks associate with their decision environment to capture opportunities.
  • Provide agents with low QA scores with refresher course or tips on what it takes to get higher scores.
  • Support configuration management of programmatic and corporate documentation on the company's internal SharePoint site.
  • Design, plan, and administer projects to improve information accessibility, information storage and access utilizing SharePoint.
  • Deliver an innovative data visualization capability.
  • Assist in the company's annual vehicle acquisition RFP.
  • Show more

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Project support analyst vs application support analyst skills

Common project support analyst skills
  • Project Management, 25%
  • SharePoint, 9%
  • Status Updates, 7%
  • Support Project, 7%
  • PMO, 4%
  • Data Entry, 4%
Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%

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