Lead SDET QA Engineer (C#)
Quality assurance specialist job in Somerville, MA
Manages and supervises other SDET QA to ensure application code the team tests performs as expected in terms of function, compatibility, design, and performance chiefly by developing testing programs to identify possible defects in pre-deployment software. Operates at all levels of the testing pyramid, employing knowledge of the end user business domain to mentor the team to validate suitability for purpose. Collaborates with team, engineering and product colleagues to ensure consistently high quality software. Oversee and help implement full automation test coverage at a squad level for a release and coordinate the work within the squad/team to completion. Participates in automation code reviews, pair-programming, makes automation framework updates to support new/enhanced functionality, Able to understand automation coding and best practices and mentor other SDET QA to get the team to develop test automation to the same standards that the development team follows. Keep up with innovations in the industry and be a driver of continuous improvement.
KEY ROLES AND RESPONSIBILITIES:
Quality and Best Practices Champion
Promotes automation first approach to test plans that incorporate both positive and negative scenarios
Identifies functional interdependencies between squads that optimizes testing of related/dependent features that are cross-squad and cross-team
Participates and leads in postmortem activities to better understand and automate escapes and implement process improvements
Understands each tier of the testing pyramid and the how to use the different automation solutions for them
Helps ensure both stories and epics meet both Definition of Ready (DoR) and Definition of Done (DoD)
Applies test-first BDD and TDD best practices
Innovator
Experience with integrating AI into test automation solution
A vision for how Generative AI can transform QA
Ideas for client-centric testing that includes persona and workflow based test strategy
Automated Test Developer
Has a vision for how to make Leverages AI to enhance automation and productivity while ensuring high quality coding standards
Designs\refactors automation to validate the intended functionality using common classes and shared configs that keeps the framework lean and fast
Able to automate and do code reviews at all levels of the test pyramid
Ensures automated tests are incorporated into CI/CD pipeline and ensure test results are monitored
Be a hands on lead and automate and validate end to end system/functional workflows within multiple components
Agile Practitioner
Demonstrates understanding of Agile principles and supports the overall delivery for product releases
Able to accurately estimate stories and one's own capacity
Processes retrospectives and applies Kaizen principles to daily work
Business Domain Expert
Has business domain experience and extends business domain through purposeful study
Has client centered approach and promotes customer personas and application workflows as a testing practice
Able to identify domain knowledge gaps within the team and recommend individualized training options
Demonstrates analytical, systems and innovative thinking
Acquires subject matter expertise in application under test to a level of demoing and training others
Test Framework Developer
Learns the appropriate uses of, architecture for, and construction of test frameworks and tooling
Suggests and implements improvements to the test framework
Work with multiple frameworks; REST/API, GUI, performance, ETL/big data as well as custom test solutions
Incorporates AI and new technologies into our framework that boost both productivity and product quality
Tier 3 Support Troubleshooter
Understands the production support model
Understands how production environments are deployed and configured
Prioritizes production issue troubleshooting and delegates to the team.
EXPERIENCE/EDUCATIONAL REQUIREMENTS:
Bachelor's/Master's degree in the Hard Sciences (Computer Science, Math, Engineering preferred)
10+ years of software development or automation development or technical team leadership experience
Demonstrable experience with some of CI/CD, BDD/TDD, C#, Relational Databases and Python/JavaScript
Experience with performance tools like Neoload/JMeter/Etc
Familiarity with Playwright
Experience managing technical automation QA teams in an agile and CI/CD environment
Finance industry experience
Experience using generative AI within a development environment
KEY COMPETENCIES
Business Orientation (Proficient)- Understands the needs and priorities of internal and external clients. Conducts work with a customer point of view. Observes and reports problems relevant to the client and works to gain their trust and respect
Cooperation (Advanced)- The ability to work effectively with others in order to achieve a shared goal- even when the objective at stake is of no direct personal interest. Acknowledge the contribution from others disciplines; Discuss plans and ideas with others and invite them to contribute; Is able to compromise- lets a group's interest prevail over their own; Makes others see their contribution is vital for achieving a shared goal.
Focus on Quality (Advanced)- Sets high quality standards and strives for continuous improvement. Encourages others to take quality into account; Self-manages and creates test and checks of the work of others to ensure work is up to prescribed quality standards; Indicates clearly and specifically what level of quality is expected
Initiative (Proficient)- Recognizes and creates opportunities and acts accordingly. Communicates and starts something than waiting passively for it to happen. Mentions and discusses practices that are inefficient and a drag on productivity and actively searches for and suggests solutions.
Result Orientedness (Advanced)- Sets high standards, defines/achieves challenging yet feasible goals; Considers the option carefully; mobilizes means and people, even when others need to be persuaded of its necessity; Does not give in, actively looks for alternative possibilities when facing difficulties.
Workmanship (Proficient)- Independently carrying out one's work. Has a thorough knowledge of one's field. Knows the causes and solutions to commonly occurring problems; shows interest in his professional field- keeps their professional knowledge up-to-date by all means possible; Shows what has priority and where necessary, changes the work order; Sees work that has to be done and takes initiatives to get it done.
Head of Quality Assurance
Quality assurance specialist job in Boston, MA
Our client, an innovative biopharmaceutical company based in Boston, is seeking a Head of Quality Assurance to lead the overall QA function and ensure the highest standards of GMP compliance, product quality, and operational excellence across development and commercial activities.
This individual will serve as the company's senior QA leader, responsible for setting the quality vision, overseeing GxP compliance, building and developing quality teams, and partnering closely with Manufacturing, CMC, Technical Operations, Supply Chain, and Regulatory Affairs.
This is a high-impact, onsite leadership role ideal for a seasoned QA executive with strong GMP experience in biologics, advanced therapies, or other regulated modalities.
Key Responsibilities
Quality Leadership & Strategy
Define, implement, and lead the company-wide Quality Assurance strategy in alignment with organizational goals and global regulatory expectations.
Serve as the primary authority on QA standards, policies, and GxP compliance across all operations.
Provide strategic oversight across GMP, Quality Systems, QA Operations, and Supplier Quality.
GMP Compliance & Quality Systems
Ensure full compliance with FDA, EMA, ICH, and global regulatory guidelines.
Oversee development, maintenance, and continuous improvement of the Quality Management System (QMS).
Lead GMP oversight of manufacturing operations, batch record review, and product release activities.
Manage deviation investigations, CAPAs, change controls, and quality risk management processes.
Manufacturing & Operational Quality
Partner closely with internal and external manufacturing teams to ensure quality oversight throughout the product lifecycle.
Support tech transfers, scale-up activities, comparability, and process validation from a QA perspective.
Provide quality leadership for raw materials, suppliers, CMOs, and testing labs.
Regulatory & Inspection Readiness
Act as a key interface with regulatory agencies on quality-related matters.
Lead site inspection readiness activities and manage responses to regulatory findings.
Provide QA input into regulatory submissions, including Module 3 and GxP documentation.
People Leadership & Organizational Development
Lead, mentor, and build a high-performing QA team covering Quality Systems, QA Operations, Supplier Quality, and Quality Compliance.
Establish clear expectations, training, and succession planning to support growth and scalability.
Foster a culture of accountability, continuous improvement, and proactive quality thinking.
Qualifications
Education
Bachelor's degree required; advanced degree (M.S., Ph.D., Pharm.D.) in a life sciences discipline preferred.
Experience
12-18+ years of progressive experience in Quality Assurance within the biopharmaceutical industry.
7+ years in QA leadership roles managing teams and complex GxP operations.
Strong background in GMP quality oversight, manufacturing operations, and QMS management.
Experience working with biologics, cell & gene therapies, mRNA, or other complex modalities strongly preferred.
Proven track record of inspection readiness and successful interactions with FDA, EMA, or other global authorities.
Experience supporting clinical and/or commercial product quality.
Skills & Leadership Attributes
Deep understanding of global GxP regulations and industry standards.
Exceptional communication, influencing, and leadership capabilities.
Strong problem-solving skills with a proactive and solutions-driven mindset.
Ability to work onsite and engage closely with lab, manufacturing, and technical teams.
High integrity and commitment to patient safety and product quality.
Additional Information
Work Model: Fully onsite in Boston; daily leadership presence required.
Travel: Occasional domestic or international travel to partners, CMOs, or regulatory meetings.
Compensation: Competitive executive-level compensation including base salary, bonus, equity, and benefits.
Quality Assurance (QA) Specialist
Quality assurance specialist job in Cambridge, MA
A recognized pharmaceutical company is actively seeking a new Quality Assurance (QA) Specialist to ensure data integrity and system compliance across clinical systems and cloud technologies.
Responsibilities:
Develop, document, and execute test plans, scenarios, and test cases for clinical trial applications and data workflows
Perform functional, regression, and integration testing to validate new features and ensure existing functionality remains intact
Utilize QTest for test management and documentation
Conduct defect management, including logging, tracking, and verifying fixes
Collaborate with development teams in an Agile environment to ensure timely and accurate testing
Identify and resolve data quality issues at the business level, ensuring compliance with regulatory standards
Work closely with stakeholders to validate requirements and deliver high-quality solutions
Qualifications:
5+ years of QA experience in the Clinical Trials / Pharma domain
Strong knowledge of AWS, Databricks, and clinical systems (CTMS, EDC, eTMF)
Proficiency in QTest for test case management
Experience with SQL and Athena for data validation
Experience with Python (ability to read and understand code)
Microsoft Excel (pivot tables, linked spreadsheets)
Familiarity with Jira for issue tracking and Agile workflows
Strong analytical and problem-solving skills with attention to detail
Desired Skills:
Solid understanding of Clinical Data standards (CDISC, SDTM)
Knowledge of GxP Compliance and Regulatory requirements
Quality Systems & Investigations Specialist
Quality assurance specialist job in Boston, MA
Title: Quality Systems & Investigations Specialist
Employment Type: Contract
Status: Accepting Candidates
About the role
This position plays a key role in supporting daily manufacturing activities by resolving operational issues and driving high-quality investigations. The role ensures process reliability through strong technical oversight and collaboration with critical operations teams.
Key Responsibilities
• Lead real-time floor support, triaging deviations and initiating root cause investigations.
• Produce thorough, compliant quality documentation for deviations, CAPAs, and impact assessments.
• Partner with manufacturing, QC, facilities, and materials teams to define corrective and preventive actions.
• Apply structured scientific thinking to evaluate data and support operational decisions.
• Contribute to process improvement by identifying trends and proposing optimized workflows.
Qualifications
• 6+ years experience in pharma/biotech manufacturing environments.
• Proven background in investigations, RCA, QC analytics, and GxP documentation.
• Skilled in cross-functional coordination and rapid issue assessment.
• Strong analytical mindset with the ability to interpret complex data sets.
• Experience supporting manufacturing operations in fast-paced, regulated environments.
Compensation (MA Pay Transparency):
• Estimated hourly range: $50-$58/hr (W-2).
• Final rate within this range will be based on skills, experience, and interview results.
Bioconjugation Quality Assurance Supervisor
Quality assurance specialist job in Devens, MA
Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
This role provides Quality Assurance (QA) support for bioconjugation processes and GMP manufacturing of APIs and intermediates, ensuring compliance with global quality standards and regulatory requirements. This role will oversee key quality activities including deviation management, change control, batch record review, and product disposition, while driving continuous improvement and compliance initiatives. As a leader within the Quality Operations team, the QA Supervisor will guide and develop team members, collaborate across functions, and shape the strategic direction of quality within the organization.
Core Responsibilities:
Lead Quality Assurance oversight for bioconjugation manufacturing, ensuring GMP production and release of conjugated APIs, linkers, and payloads meet client expectations, timelines, and quality standards.
Provide hands-on QA support on the production floor during conjugation, purification, and filling operations to ensure compliance with cGMPs, SOPs, and company policies.
Oversee the review and approval of deviations, change controls, CAPAs, batch records, specifications, and other controlled quality documentation.
Coach, mentor, and develop QA staff, providing guidance on quality systems, compliance practices, and real-time problem solving.
Drive operational excellence by aligning local QA initiatives with global objectives and promoting a culture of quality and compliance across the organization.
Support audits, investigations, and regulatory inspections, ensuring timely follow-up and continuous improvement in processes and systems.
Evaluate complex quality or cross-functional issues using a risk-based approach and ensure CDMO partners meet Quality Agreement and regulatory expectations.
Prioritize and allocate QA resources effectively to meet business demands and production schedules.
Serve as a key client interface for Quality topics, fostering strong relationships and clear communication on regulatory and quality matters.
Contribute to organizational quality strategy by participating in forums, continuous improvement initiatives, and talent development efforts.
Qualifications:
Required
Minimum 9 years of quality assurance (QA) experience in a GMP manufacturing setting, preferably within a CDMO or API/intermediate facility, with an undergraduate degree in engineering, science or related field; or a minimum 7 years of QA experience with a graduate degree in engineering, science or related field
Proven leadership experience in pharmaceutical, API/intermediate, medical device, biologics or related FDA industry
Demonstrated proficiency and knowledge of cGMP, ICH, and other US and worldwide regulatory requirements
Working knowledge of US & EU GMP, ICH Q7 and Part 11 compliance
Proven ability to drive complex projects from initiation to completion, with strong analytical, problem-solving, and attention-to-detail skills.
Demonstrated experience working effectively both independently and in team settings, including prior people management or team leadership.
Excellent communication, interpersonal, networking, presentation, and influencing skills to build and lead cross-functional relationships.
Embodies and promotes Veranova's culture, fostering an inclusive, positive work environment and delivering exceptional business results.
Strong collaborative mindset with the ability to motivate, develop, and inspire others while effectively managing priorities and responsibilities.
Preferred
Direct experience with bioconjugation processes (e.g., linker/payload attachment, conjugated intermediates) is strongly preferred. Familiarity with HPAPI handling and containment requirements a plus
Certified Lead Auditor certificate, or certification(s) in Lean manufacturing methods/tools such as structured problem solving, Lean Six Sigma, etc.
Salary Range: $125,000 - $140,000 annual base salary
Our Commitment:
Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .
Food Safety and Quality Assurance
Quality assurance specialist job in Leominster, MA
Masis Professional Group is recruiting for a Food Safety and Quality Assurance Manager on behalf of our client located in Leominster, MA. This is a direct hire opportunity offering a competitive hourly salary and benefits package.
FSQA Manager, or Food Safety and Quality Assurance Manager, is responsible for ensuring that food products meet all safety, quality, and regulatory standards. This involves developing and implementing food safety programs, conducting audits, overseeing compliance with regulations, and training staff on proper safety protocols.
Requirements of the Food Safety and Quality Assurance Manager:
Experience working with GFSI auditing - SQF preferred
SQF Practitioner
PCQI - FSMA training
HACCP Training
Proficient with Microsoft office suite
2-5 years' experience managing a team
Familiar with prerequisite programs - allergen, supplier management, sanitation, recall and traceability etc.
Able to lead and determine root cause analysis in a corrective and preventive action situation.
Able to review and respond to customer complaints.
Ability to identify and correct nonconformities in system processes, gmps, and employee practices.
Confidently communicate resource needs to upper management.
Implement, monitor, and provide training related to food safety plan, gmps and industry best practices.
Desirable Requirements of the Food Safety and Quality Assurance Manager:
Bilingual with Spanish
Food Defense Training
Internal Auditing training
Experience working with food contact packaging
Experience working with regulatory agencies
Experience reviewing and formatting NLEA labeling, Ingredient statements, allergen statements and claims to meet CFR regulations.
Quality System Specialist / Senior Quality System Specialist
Quality assurance specialist job in Woburn, MA
Vaxess is developing a pipeline of next-generation therapeutics on our novel micro-array patch platform. With only five minutes of wear-time on the skin, the Vaxess' patch combines room temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.
The Quality System Specialist / Senior Quality System Specialist plays a key role in supporting and enhancing Vaxess Technologies' Quality Management System (QMS) to ensure compliance with applicable GMP/GLP standards. This position focuses on maintaining robust electronic quality systems, managing controlled documentation, and supporting the integration of new processes and applications.
Key Responsibilities:
Quality System and Computerized System Oversight
Support quality oversight for computerized systems, including QMS implementation, configuration, validation, and data migration activities.
Assist in launching new or enhanced system functionalities and communicating updates or user guidance to ensure effective adoption.
Collaborate with internal stakeholders and system vendors to ensure integrated processes across modules (Document Control, Training, Equipment, and Material Management).
Troubleshoot and resolve user issues as needed.
Documentation and Record Management
Manage the full lifecycle of controlled documents, including creation, revision, review, approval, distribution, and archival within the electronic document management system (EDMS).
Ensure that controlled documents, such as SOPs, batch records, and specifications, are accurate, current, and compliant with regulatory and internal requirements.
Coordinate document workflows with cross-functional teams to ensure timely completion and alignment with procedural requirements.
Author or revise SOPs, forms, and work instructions supporting quality system and GMP operations.
Training and Compliance Support
Provide training and day-to-day support to employees on document control and system processes.
Serve as a subject matter expert (SME) for document control and computerized systems during internal and external audits and inspections.
Support tracking and reporting of quality metrics (e.g., training completion, document cycle time, CAPA effectiveness) to drive continual improvement.
Qualifications:
Bachelor's degree in Life Sciences, Engineering, or a related discipline preferred; equivalent work experience considered.
2-5 years of experience in a GMP, GLP, or GxP-regulated environment (pharmaceutical, biotechnology, or medical device industry).
Experience with electronic quality management systems (e.g., Enzyme, Greenlight Guru, Veeva, MasterControl, etc.) is strongly preferred.
Familiarity with relevant regulations and standards (21 CFR Parts 210/211/11/820; ISO 9001/13485).
Excellent attention to detail, organization, and communication skills; ability to manage multiple priorities in a dynamic environment.
Collaborative, proactive, and adaptable work style aligned with a fast-paced, innovation-driven company.
Vaxess, a venture-backed life sciences company, is building a team of exceptional people to rapidly advance products on its microneedle array platform. We work closely as a team and thrive in a dynamic, exciting, and engaging work environment. If you're interested in joining the Vaxess team, please submit your CV/resume to
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Third Party Management Specialist/Quality Assurance Associate II (Scientific)
Quality assurance specialist job in Framingham, MA
Immediate need for a talented Third Party Management Specialist/Quality Assurance Associate II (Scientific). This is a 06+ Months Contract opportunity with long-term potential and is located in Framingham, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-95197
Pay Range: $35 - $48/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Role will work with some of the smaller vendors, will reach out to and worker.
This is not a post market compliance role, this is on material compliance role - single use system, defects of materials, they'll reach out to supplier to conduct investigations.
Key Requirements and Technology Experience:
Skills-Material Compliance, Quality Operations, quality agreement, Change Notification, FDA.
Must have a Bachelor's degree + 6 years of applicable experience.
Manager is open to all levels of experience
Previous experience with Veeva, quality agreements, supplier compliance, and supplier change notifications preferred.
Our client is a leading Pharmaceutical Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Documentation Specialist
Quality assurance specialist job in Westborough, MA
Job Title: Documentation Specialist
Department: Manufactured Housing / Loan Operations
Reports To: Vice President & Documentation Manager
Temp to Hire
Compensation: $20-24/hr
Under the general supervision of the Documentation Manager, the Documentation Specialist supports the closing process for manufactured home loans by preparing, reviewing, and delivering accurate loan documentation. This role requires strong organizational skills, attention to detail, and the ability to collaborate with internal and external partners to ensure timely and compliant loan closings.
Essential Duties & Responsibilities
Collaborates with Loan Officers, Processors, Closing Attorneys, Paralegals, and other stakeholders to generate closing documentation for manufactured home loans.
Demonstrates a willingness to learn federal and state lending laws, as well as closing procedures, to ensure proper creation of compliant loan documents.
Performs pre-closing compliance reviews and post-closing quality control reviews of loan packages.
Manages post-closing duties, including delivering closed loan files to client lenders for secondary market sale, working with sources, vendors, and customers to resolve documentation issues, and filing UCCs and other lien-perfecting instruments.
Handles general customer service responsibilities, including responding to phone calls and assisting with customer inquiries.
Supports the Bank's commitment to Solutions by identifying and referring opportunities for new business across the Bank's departments, Insurance Groups, Investment Advisors, and Mortgage Company.
Knowledge, Skills & Experience Requirements
Strong written and verbal communication skills.
Proficiency in Microsoft Word and Excel.
Effective time management and organizational abilities.
Strong interpersonal skills and the ability to work professionally with a variety of internal and external partners.
Quality Control Specialist, QC Sample Management
Quality assurance specialist job in Norwood, MA
Shift Schedule: Wednesday - Saturday, 1st Shift (10-Hour Schedule)
Compensation: $45.00/Hour
Role Type: Contract with potential extension
The Opportunity
We are seeking a highly motivated and detail-oriented Quality Control Specialist to lead the growing QC Sample Management function.
This is a pivotal, high-impact role operating at the intersection of science, digital systems (like LIMS), and continuous improvement. You will serve as the Subject Matter Expert (SME) for cGMP sample lifecycle activities, leading a team of associates and ensuring timely, compliant sample coordination and testing across internal and external laboratories worldwide.
Key Responsibilities: Here's What You'll Do
Team Leadership & Operations Management
Lead a team of QC Sample Management Associates supporting Chemistry, Microbiology, Bioassay, and Raw Materials workflows from CMOs and Development labs.
Oversee and coordinate the daily schedule to ensure timely sample processing, compliance documentation, and lab record completion.
Create weekly schedules, lead team meetings, and manage hiring, onboarding, development, and performance reviews (including 1:1 coaching) for associates.
Maintain compliance of training records for the team.
Quality Systems & Digital Innovation
Act as the primary support for audit readiness and actively participate in internal and external inspections.
Author and revise SOPs, quality records, deviations, CAPAs, and change controls.
Lead investigations and resolution of compliance issues related to sample handling.
Partner with Digital teams to expand and optimize the use of our Laboratory Information Management System (LIMS, specifically LabVantage).
Contribute to the pathway for incorporating next-generation data tools, including Generative AI, into QC workflows to drive efficiency and data automation.
Laboratory Maintenance
Manage controlled temperature unit (CTU) systems, including maintenance and troubleshooting.
Foster a robust culture of safety and compliance within the lab environment.
Basic Qualifications (Here's What You'll Need)
BA/BS in a relevant scientific discipline with a minimum of 3-5 years of Quality Control experience in a cGMP organization, OR
MS in a relevant scientific discipline with a minimum of 1-3 years of Quality Control experience in a cGMP organization.
Technical Skills:
Detailed working knowledge of LIMS systems (e.g., LabVantage) and quality document systems (e.g., Veeva).
Working knowledge of relevant and current FDA, EU, and ICH guidelines and regulations.
Experience with gowning, aseptic technique, and general lab safety practices.
Software Quality Assurance Analyst
Quality assurance specialist job in Norwood, MA
We are seeking an experienced Manual QA Analyst to validate high-traffic, customer-facing digital platforms, including Point-of-Sale (POS) systems, Mobile Applications, Delivery Platforms, and Web Applications. This is a hands-on manual testing role focused on ensuring reliability, accuracy, and seamless end-to-end user experience across omnichannel systems.
THIS IS A HYBRID ROLE : 3 days a week.
LOCAL TO BOSTON AREA CANDIDATES ONLY.
Roles & Responsibilities
Execute manual functional, integration, system, regression, and UAT testing across POS, mobile, delivery, and web platforms
Validate end-to-end business workflows, including ordering, payments, discounts, taxes, loyalty, refunds, cancellations, and order fulfillment
Create, maintain, and execute detailed test scenarios, test cases, and test execution reports
Perform smoke and sanity testing for every new build and release
Validate integrations between:POS systems, Mobile apps,Third-party delivery partners,Payment gateways
Identify, log, track, and re-test defects using defect management tools such as Jira or Azure DevOps
Work closely with Product Managers, Developers, Business Analysts, and Operations teams to understand requirements and ensure complete test coverage
Participate in requirement reviews, sprint planning, daily stand-ups, and release validation activities
Validate cross-browser, cross-device, and cross-platform compatibility
Support User Acceptance Testing (UAT) and post-production validation
Ensure testing aligns with real-world business operations, not just technical requirements
Continuously improve test coverage, test documentation quality, and QA processes.
Embedded QA Engineer - Python
Quality assurance specialist job in Westford, MA
Job Title: Embedded QA Engineer
Job Type: Full-Time / Onsite
We are seeking an experienced Embedded QA Engineer to join our agile sprint team in Westford. The ideal candidate will be responsible for hands-on testing of embedded systems, including panels and fire systems, ensuring the delivery of high-quality software through both manual and automated testing. This role requires strong analytical and troubleshooting skills, along with the ability to collaborate effectively within a cross-functional team.
Key Responsibilities
Actively participate as a member of the agile sprint team.
Develop, configure, and execute test cases for embedded systems.
Automate new features and maintain existing automation scripts.
Interpret and validate requirements from feature documentation, diagrams, and Jira tickets.
Perform manual and automated testing of embedded features and assess their impact on overall system behavior.
Conduct white-box testing, compiled code debugging, and detailed log analysis.
Use Python scripting for automation development and troubleshooting.
Identify, reproduce, and escalate defects with detailed logs and reproduction steps.
Collaborate closely with development engineers during issue analysis, re-installation, and retesting cycles.
Proactively learn and adapt to new tools, frameworks, and team processes.
Work independently with minimal supervision while maintaining clear communication and accountability.
Qualifications
3-5 years of hands-on QA/testing experience in embedded systems.
Strong understanding of embedded architectures and system-level testing.
Experience with Atlassian tools (Jira, Confluence) for defect tracking and documentation.
Proficiency in Python scripting for automation and debugging.
Ability to analyze logs, validate fixes, and identify root causes.
Familiarity with white-box testing and compiled code debugging.
Excellent analytical, problem-solving, and communication skills.
Ability to work independently and collaboratively in a team-oriented environment.
Not required to be a full-time coder, but must have a solid grasp of technical and software concepts.
Preferred Skills
Experience with fire systems, life-safety systems, or other safety-critical domains.
Hands-on exposure to embedded hardware panels and system integration testing.
Familiarity with QA automation frameworks and test infrastructure in embedded environments.
Quality Systems Engineer (Medical Devices Industry) @ Andover, MA
Quality assurance specialist job in Andover, MA
WHO WE ARE
Nextphase.ai is a Data Management solution provider focused on Data Operations services for enterprise data in the cloud. We are leading the innovation agenda with our clients by delivering a portfolio of services to help them improve data quality and manage data governance for their cloud data. NextPhase.ai data management services are tailored to achieve our client's business outcomes thus enabling our clients to focus on monetizing their data while we handle data operations. Nextphase.ai provides you with a dynamic and fun work environment and encourages you to use creative thinking to solve client challenges.
Position Overview:
We are seeking a dynamic, analytical thinking individual to join our Quality team, this is a contract position focusing on Quality Systems, CAPA, Complaint handling, Internal Audit, metric reporting and process improvement initiatives. The ideal candidate will possess a strong background in medical devices or IVD, with a proven track record in managing quality-related activities in a fast-paced dynamic environment. QMS experience is essential.
Responsibilities:
This position is responsible for, but not limited to, the following:
Supports the overall QMS processes for the organization. Responsible for activities required to ensure compliance of Quality Management Systems (QMS), specifically regarding CAPA, complaints and internal/external audits. Additional responsibilities include supporting other QMS functions such as NCMRs, Supplier Controls, Management Review, Risk Review, etc.
Execution and coordination of activities associated with CAPA program, including administration and record management, providing quality input to investigations, reporting, as well as metrics and trending
Support CAPA Owners in quality-related technical principles, including but not limited to Problem Solving tools and techniques (Root Cause Analysis, DOE, FMEA, etc.)
Investigate customer complaints, from intake through investigation and closure
Manages the Internal Audit program, including scheduling audits, ensuring timely response to findings, as well as metrics and trending
Development of Quality Metrics, and coordination of quality data collection and analyses for use in monthly metrics meetings and Management Reviews
Provide quality assurance support cross-functionally across the organization
Develop, implement, and manage Quality Control/Quality System process improvements.
Identify opportunities for improvement within the Quality System to ensure compliance and efficiency. Correct or improve gaps/opportunities in an independent fashion by writing and releasing new or revised Quality System documentation
Understand how and when to escalate quality issues to leadership team within the organization, presenting data and information necessary to draw conclusions and take action
Provide training and support to employees on quality processes and procedures
Support work on quality plans, quality processes
Minimum Qualifications:
Bachelor's Degree in Engineering, Biomedical Science, or other technical discipline preferred, with 3-6 years of relevant experience in medical device industry, including responsibility for Product Quality and/or Quality Systems
A working knowledge of Quality System Standards and regulations, including 21 CFR Part 820, ISO 13485, EU MDR
Preferred Qualifications:
Ability to multitask, handling multiple projects and changing priorities
Experience in the creation and documentation of procedures and processes
Must be results-driven and exhibit a sense of urgency
Proficiency with Microsoft Office - Word, Excel, PowerPoint and Access experience required
Ability to communicate ideas and information clearly, effectively, and frequently (both oral and written)
Ability to exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results
Ability to act independently to determine methods and procedures
Problem-solving skills and the ability to resolve issues as they arise
Strong interpersonal skills, with the ability to assimilate with various cross-functional teams
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship or employment visas currently.
NextPhase.ai is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Quality Assurance Technician
Quality assurance specialist job in Westborough, MA
Our client is a global leader in e-commerce and cloud technology, recognized for innovation, customer obsession, and large-scale operational excellence. Based out of Westborough Massachusetts they are looking to hire a Quality Assurance Tech 1 on a Contract basis.
Contract Duration: 6 Month Contract (Potential for extension)
Required Skills & Experience
Read and understand electrical schematics
Ability to fabricate fixturing and perform board re-works, based on schematics
Board-level soldering experience
Experience with cable assembly and bring up
AS or BS in Electrical Engineering or equivalent industry experience experience testing hardware
Experience using standard electrical test/laboratory equipment
Oscilloscopes
Data acquisition devices
Digital multi-meters
Signal generators
Understand and execute documented test procedures
collect test data, document test artifacts and conditions
Troubleshoot electronic devices under test
Clear written and verbal communication for Test Engineers and external stakeholders
Proficiency working in a Linux/Unix environment, and executing simple scripts is a plus
Daily Responsibilities
Working with other Test Engineers, Hardware and Software developers regarding tools and techniques required for testing.
Maintain fixture uptime of existing fixtures
Troubleshoot electrical and control issues
Develop test subsystems and documentation
Execute tests and acquire test data
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Quality Assurance Associate
Quality assurance specialist job in Woburn, MA
Quality Assurance Associate Salary: $65,000 to $75,000 per year FLSA Classification: Exempt Pharmaron is a global CRO (Contract Research Organization) helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.
We're proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules, ADC's, biologics, and gene therapies and we work with more than 3,000 global customers. To learn more, visit ******************
Job Overview:
The Quality Assurance Associate will work in a GxP compliant Bioanalytical CRO Laboratory and will be responsible for daily QA duties under the supervision of the Lead Quality Specialist. This onsite role will support the development, implementation, and maintenance of the Pharmaron (Boston) Lab Services Quality Management System.
Responsibilities:
* Perform administrative and support tasks to assist PLSB Head of Quality in maintaining all key Quality Systems including but not limited to; Document Control, Training and Qualification Management, Deviation and CAPA Management, Audits and Inspections, Equipment Qualification and Management, Archival and Records Management, and tracking and trending.
* Perform initial intake, documentation, notification, administrative review, tracking, filing, and completion support for records related to the above referenced quality systems.
* Ensure all records are indexed, labeled, tracked, and filed appropriately in paper and electronic format.
* Maintain robust cross-referencing tracking tools with required information to support Head of Quality review of trends, risks, issues, and gaps.
* Provide reports to Lead Quality Specialist of upcoming, outstanding, and incomplete tasks and events.
* Support PLSB technical and laboratory staff in navigating basic QA procedures and escalate issues to Head of Quality when appropriate.
* Assist Head of Quality on all assigned projects, including reconciliation and organization of legacy information for increased accuracy, reduced error, closure of historical gaps, and ease of access.
* Additional duties, as required
What We're Looking For:
We're seeking individuals who have strong communication skills with attention to detail who thrive in fast-paced environments.
* Bachelor's degree in science, preferably in biology or similar field (preferred)
* Two years of Quality Assurance experience within the pharmaceutical or biotechnology industry, in a regulated environment; GLP or other regulatory experience is desired
* ISO 9001:2015 Quality Systems experience, a plus
* Strong technical writing skills
Why Pharmaron?
Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 21,000 employees and operations in the U.S., the U.K. and China. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China.
Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centred" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators.
Benefits: As part of our commitment to your well-being, we offer a comprehensive benefits package:
* Insurance including Medical, Dental & Vision with significant employer contributions
* Employer-funded Health Reimbursement Account
* Healthcare & Dependent Care Flexible Spending Accounts
* 100% Employer-paid Employee Life and AD&D Insurance, Short and Long Term Disability Insurance
* 401k plan with generous employer match
* Access to an Employee Assistance Program
How to Apply:
Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today!
As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.
#LI-JB1
Food Quality Assurance Assistant
Quality assurance specialist job in Boston, MA
We're looking for motivated, engaged people to help make everyone's journeys better.
This position is responsible for the oversight of all HACCP logs in the Hot Foods Production ensuring that the logs are completed as per company policies and procedures. The position is also responsible for ensuring that all FDA processes are followed.
Annual Hiring Range/Hourly Rate:
$21.50 - $22.00
Benefits
Paid time off
401k, with company match
Company sponsored life insurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Commuter benefits
Employee Discounts
Free hot healthy meals for unit operations roles
Main Duties and Responsibilities:
Conducts temperature checks on products and ensures that all HAPPC, and FDA rules and regulations are followed along with managing the units log books.
Performs quality checks in the Hot Food kitchen to ensure that the specifications of the customer are followed
Ensures food produced in the Hot Foods is checked for temperature and placed in the refrigeration system per company policy
Checks temperature of food prior to moving the food into the refrigeration system
Randomly checks temperature of foods to verify that company policies are followed
Monitors personal hygiene
Supports customer audits and government audits to meet compliance
Monitors company policies and procedures and notifies management of issue if they arise
Responsible for safety, quality and compliance to customer specification
Monitors equipment for cleanliness and sanitation
Completes HACCP logs
Communicates product deviation to the unit production manager immediately
Ensures proper color code are applied to the product
Qualifications
Education:
High School graduate or equivalent with experience in related discipline required
Work Experience:
In-Flight catering experience is highly desired
Experience in a customer service environment is preferred
Technical Skills: (Certification, Licenses and Registration)
ServSafe training and certification required once hired
Language / Communication Skills:
Excellent oral and written communication skills
Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full time
Travel %: None
Exemption Classification: Non-exempt
Internal Relationships: Hot Food kitchen
External Relationships: N/A
Work Environment / Requirements of the Job:
Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
In a normal production kitchen facility there may be physical discomfort due to temperature and noise.
Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
Detail oriented
Strong organizational skills, able to prioritize responsibilities and multi-task
Strong interpersonal skills, interact well with multiple departments as required
Able to work with little supervision
Organization Structure
Direct Line Manager (Title): QA/Manager/Production Manager
Dotted Line Manager (Title, if applicable): N/A
Number of Direct Reports: 0
Number of Dotted Line Reports: 0
Estimated Total Size of Team: 1
gategroup Competencies Required to be Successful in the Job:
Thinking - Information Search and analysis & problem resolution skills
Engaging - Understanding others, Team Leadership and Developing People
Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
We treat each other with respect and we act with
integrity
We communicate and keep each other informed
We put our heads together to problem solve and deliver
excellence
as a team
We have
passion
for our work and we pay attention to the little details
We foster an environment of
accountability
, take responsibility for our actions and learn from our mistakes
We do what we say we will do, when we say we are going to do it
We care about our coworkers, always taking an opportunity to make someone's day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: ****************************************************************
We anticipate that this job will close on:
12/29/2025
For California Residents, please clic
k here to
view our California privacy notice.
If you want to be part of a team that helps make travel and culinary memories, join us!
Auto-ApplyPT Quality Assurance Associate
Quality assurance specialist job in Newton, MA
Job Title: FT/PT Quality Assurance Associate Department: Center Store (Grocery) Reports To: Assistant Store Manager Where Applicable: Evening Manager Primary Purpose: Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.
Duties and Responsibilities:
Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
Courteous and helpful to other associates
Sweep and clean floors on nights with no scheduled vendor services
Weekly cleaning of Produce, Market and Deli Departments
Clean and organize the store mop room
Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
Follow QA daily check list and sanitation standards set by Food Lion
Follow current Standard Practices regarding cleanup of Hazardous Waste product
Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
Understand and follow Food Safety and Workplace Safety guidelines and procedures
Observe and correct all unsafe conditions that could cause associate or customer accidents
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Ensure compliance with local, state and federal regulations
Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Perform all other duties as assigned
Qualifications:
High school graduate or equivalent preferred
Excellent interpersonal, organizational, communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements:
Ability to use computers and other communication systems required to perform job functions
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time, frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check ID cards, checks, invoices and other written documents
Assurance Associate
Quality assurance specialist job in Dedham, MA
Job DescriptionSalary:
As an Assurance Associate at Waldron Rand, you will be responsible for applying basic areas of GAAP as necessary and documenting, validating, testing and assessing various control systems. This position may also be involved in compilations, reviews and agreed-upon procedure engagements. You will work closely alongside Partners, Managers, and Senior Associates as a member of the engagement team.
Responsibilities
Skillfully and accurately perform audits
Review procedures as assigned by supervisors
Prepare audit work papers and adjusting trial balances
Analyze and compile financial statements into a written report to be presented to clients and coworkers
Continuously foster relationships with coworkers and clients
Qualifications
Bachelors degree in Accounting or a related business field
0-3 years experience
Must be proficient in Microsoft Excel
Self-starter that can manage their day and manage the results of the project
Exceptional verbal and written communication and interpersonal skills
Relevant work experience (e.g. internships, summer positions, school jobs)
Demonstrated leadership, problem solving, and strong business acumen
Ability to prioritize tasks, work on multiple assignments, and manage ambiguity
Ability to work both independently and as part of a team with professionals at all levels
About Waldron Rand
Success starts here. Hiring outstanding people is essential to providing the best results for our clients. We take responsibility for fostering talent, building knowledge and skill, and ensuring that professional development is happening every day. Our team-service approach maximizes learning opportunities and exposes staff to the wide-range of accounting, auditing, tax, and business advisory services. The Firms practice of having a member of the leadership team actively involved in all engagements ensures that staff members work directly with leadership from day one, gaining unsurpassed training, experience, and visibility.
Waldron Rand is the oldest practicing accounting firm in the country. The Firms successful continuity is a direct result of our people and our commitment to continual advancement of the industry. Our progressive culture invites creativity and innovation into the practice of public accounting. It is the union of our technical skill and forward thinking that makes Waldron Rand a great place to work. Join Us.
Quality Assurance Associate II
Quality assurance specialist job in Framingham, MA
NYGCI was founded in 2007 in New York State. Since then we have expanded our services footprint to 27+ states within USA, representing our service presence in more than 50% of US.We provide IT Professional Services to local, regional and global customers and reduce their IT risk and maximize their IT performance.
Job Description
The QA Product Release Associate is responsible for ensuring the safety, efficacy, purity, and quality of manufactured products through compliance with relevant quality standards, regulations and established procedures. They support the review of batch records, assemble and review batch files, support the completion of the annual product review, maintain and utilize Quality Assurance databases, utilize the SAP System, review documentation for compliance with relevant quality standards, relevant regulatory councils, and other regulatory requirements and perform administrative tasks.. Years of Experience: 3 - 6 Years
Shift Day
Work Schedule: 8:00-5:00
Additional Information
All your information will be kept confidential according to EEO guidelines.
Lead C# SDET/QA Automation Engineer - Direct Hire
Quality assurance specialist job in Somerville, MA
This role leads a group of SDET/QA automation engineers responsible for validating software quality across functional, integration, and performance layers. The leader in this position develops and oversees modern testing strategies, ensuring the team delivers reliable, high-performing applications prior to release. They guide test design, automation architecture, and execution, leveraging domain expertise to ensure solutions meet user needs. The position collaborates with engineering, product, and cross-functional teams to enforce high quality standards, introduce process improvements, and drive automated coverage across the testing lifecycle. This individual is hands-on, involved in coding, framework evolution, and coaching the team toward consistent automation practices aligned with engineering standards.
PRIMARY RESPONSIBILITIES
Quality Leadership & Testing Strategy
Advocate for automation-centric testing approaches that include positive, negative, and edge-case scenarios.
Identify dependencies across teams and ensure coordinated testing for features spanning multiple squads.
Facilitate post-incident reviews and convert learnings into improved test coverage or testing processes.
Apply a deep understanding of the testing pyramid and ensure appropriate use of unit, service, and UI-level automation.
Confirm all work meets agreed-upon readiness and completion criteria.
Promote test-first methodologies such as BDD and TDD.
Innovation & Future-Focused QA Practices
Explore and introduce AI-driven enhancements to test creation and automation efficiency.
Develop strategies on how generative AI can reshape the QA function.
Incorporate persona-based, workflow-driven, and customer-centric testing techniques.
Automation Engineering & Framework Ownership
Enhance and refine automation frameworks to support scalability, shared configuration, and maintainability.
Review automation code, provide feedback, and ensure adherence to robust coding standards.
Contribute hands-on automation across all layers-API, UI, integration, performance, and backend systems.
Integrate automated suites into CI/CD processes and monitor execution results.
Lead end-to-end validation efforts spanning multiple system components.
Agile Delivery & Team Enablement
Support Agile ceremonies and reinforce strong Scrum practices.
Estimate work accurately and plan capacity based on sprint goals.
Implement continuous-improvement initiatives stemming from retrospectives.
Business & Domain Expertise
Build a strong understanding of the application domain and user workflows; incorporate this knowledge into testing approach.
Encourage the team to adopt customer-focused testing, using personas and real-world use patterns.
Identify gaps in team knowledge and recommend targeted training to strengthen expertise.
Attain subject-matter proficiency sufficient to explain, demo, and train others on the system.
Framework & Tooling Development
Understand how to architect and extend testing frameworks to support multiple technologies and platforms.
Enhance reusable tools supporting REST/API, UI, performance, ETL/big-data testing, and custom test solutions.
Introduce new technologies or AI-driven tools that advance productivity and quality.
Tier 3 Technical Support & Troubleshooting
Understand how production systems are deployed, configured, and monitored.
Prioritize escalated issues and delegate investigation across the team.
Contribute to root-cause identification through deep technical debugging.
QUALIFICATIONS
Education & Experience
Bachelor's or Master's degree in a technical discipline (Computer Science, Engineering, Mathematics preferred).
10+ years in software development, automation engineering, or technical QA leadership.
Hands-on experience with CI/CD, BDD/TDD practices, and automation languages such as C#, Python, or JavaScript.
Familiarity with relational databases and test frameworks.
Experience with performance testing tools (e.g., JMeter, Neoload).
Experience with Playwright or comparable automation frameworks.
Proven ability to mentor and lead teams in Agile environments with CI/CD pipelines.
Background in financial services or similar regulated industries.
Exposure to using generative AI in a development or QA workflow.
CORE COMPETENCIES
Client Focus: Demonstrates an understanding of customer needs and incorporates this perspective into testing and decision-making. Builds trust through consistent communication and delivery.
Collaboration: Works effectively across functions; values input from others; promotes a cooperative environment; willing to compromise to achieve shared goals.
Commitment to Quality: Sets high standards for accuracy and thoroughness; proactively checks work for completeness; encourages quality-driven behaviors within the team.
Initiative: Acts without waiting for direction; identifies inefficiencies and proposes improvements; takes ownership of opportunities to enhance process or product quality.
Results Orientation: Establishes ambitious but realistic objectives; mobilizes resources; adapts when challenges arise; maintains focus on outcomes.
Technical Mastery: Maintains strong expertise in QA automation and software development practices; stays current on emerging tools and methodologies; independently solves complex technical problems; prioritizes effectively.