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Radio dispatcher full time jobs - 35 jobs

  • Dispatcher - Columbus

    Summit Materials 4.4company rating

    Columbus, OH

    Title: Dispatcher location: Columbus, Ga dispatch office (work from office full-time 5 days a week) The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations Able to remain calm and decisive in a potentially high stress/fast-paced work environment Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers Must be familiar with our delivery areas and must be able to assist drivers in finding job sites Must be able to determine travel time to jobs and best plant locations to service the job Accurately and promptly input orders to customer specifications for delivery Review and verify accurate delivery and product information on orders prior to delivery Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: A minimum of 3 years customer service experience preferred High School diploma or general education degree (GED) required Prior dispatch experience, tracking and scheduling is preferred Bi-Lingual (Spanish/English) will be highly looked upon Computer Skills: typing skills, internet navigation Benefits Consistent work, with a work/life balance Paid Holidays Paid Time Off 401(k) Plan w/ employer match contribution Medical / Dental / Vision plan offered Life Insurance - Company Paid Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process Background Check Motor Vehicle Record Check 5-Panel Drug Screen Fit for Duty Baseline Physical (if applicable) A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
    $28k-35k yearly est. 25d ago
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  • Radio Dispatcher

    Dasstateoh

    Ohio

    Radio Dispatcher (260000GK) Organization: Veterans Services SanduskyAgency Contact Name and Information: Hailey Ivory, ************************* Unposting Date: Feb 1, 2026, 4:59:00 AMWork Location: Veteran Services - Sandusky 3416 Columbus Avenue Sandusky 44870Primary Location: United States of America-OHIO-Erie County Compensation: $20.85/hr Schedule: Full-time Work Hours: 1400 - 2200Classified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: DispatchTechnical Skills: Communications, Dispatch, Fire & EMS, Law Enforcement, Veteran ServicesProfessional Skills: Attention to Detail, Responsiveness, Situational Awareness, Verbal Communication, Confidentiality Agency OverviewIt is our honor and privilege to provide comfort and care to Ohio's heroes - wartime veterans from all across the state and all branches of service.WHO ARE WE? The Ohio Veterans Homes, part of Ohio Department of Veterans Services, are trauma-informed care long-term care focused on providing excellent care to Ohio's Veterans. The Veteran Homes provide direct nursing home care at facilities in Sandusky and Georgetown as well as domiciliary living to qualified veterans in Sandusky. We aim to maintain an inclusive work environment and commit ourselves to develop talented, inclusive, and dedicated employees.To learn more about us, visit ******************************************** Job DutiesALL THE GOOD STUFF!Starting Hourly Pay: $20.85 with multiple pay increases over your first years of service Multiple pay increases over your years of service Longevity increases start at your fifth year and grows as long as you stay with the State of OhioOvertime opportunities Tuition Reimbursement up to $5,000 annually Potential for up to $4,000 in referral bonuses KEY JOB RESPONSIBILITIESResponsibilities include but are not limited to:Monitors all radio activity & operates police/ Ohio Veterans Home radio system to dispatch agency personnel & police & safety personnel to all emergency calls Dispatches medical transportation drivers when resident Transport Dispatch Worker is unavailable Logs all emergency/dispatch calls Calls emergency pages (e.g., code yellow, blue, C, grey, red/white/blue) Answers agency switchboard (“0”); directs incoming & in-house calls to departments & residents Answers all emergency phones & general police when officer is not on stations Answers transportation phone when resident dispatcher is unavailable Takes messages for police & safety personnel when they are not available.Serves as access control checkpoint at Police Department front counter Monitors all systems at OVH Police Department Central Monitoring Console area for unusual events & dispatches police to troubled/elopement area &/or relays information to police & safety personnel & assists police in coordinating location of resident Monitors all fire alarm systems for alarm & generator displays & all other environmental, fire, health, safety & severe weather warning devices & controls at central monitoring console area Monitors state Multi-Agency Radio Communications (i.e., MARCS) radio traffic with Ohio State Highway Patrol (i.e., OSHP) Monitors roam alert system & notifies floor staff of secure care unit resident activity Monitors after-hours call-offs; Relays all advisories & warning to all areas of agency.Takes requests for agency ID badges & parking permits from walk-in customers; (e.g., maintains log of requests & submits to appropriate police personnel for processing Issues completed ID badges to customers making annotations in log relative to issued badges & briefings); Issues keys Helpful TipsApplication Procedures:To be considered for this position, you must apply on-line through this posting website. (We no longer accept paper applications.) When completing your online Application, be sure to clearly describe how you meet each minimum qualifications outlined on this job posting.We cannot give you credit for your qualifications, experience, education and training in the job selection process if you do not provide it in your online application.You can check the status of your application anytime by signing into your profile on this website.We will communicate with you through the email you provided in your profile and job application. Applications must be received no later than 11:59PM of the posting deadline date listed. Applications received after 11:59PM on the deadline date will not be considered. Applications must be submitted online at ************************ Paper applications will not be accepted or considered.The State of Ohio is an Equal Opportunity Employer and Provider of ADA Services. The Ohio Department of Veterans Services does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services. NOTE: Those who are contacted for an interview should inform the Ohio Veterans Home Office of Human Resources as soon as possible if, as a result of a disability, they will need an accommodation to participate in any phase of the interview process. Such notice will not affect your eligibility to apply for this position.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsFormal education that includes reading, writing & speaking English. -Or equivalent of Minimum Class Qualification For Employment noted above. Job Skills: Dispatch, Communications, Law Enforcement, Veteran Services, Fire & EMS, Basic Documentation, Confidentiality, Verbal Communication, Responsiveness, Attention to Detail, Situational Awareness Supplemental InformationIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. The applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.Unless otherwise required by legislation or union contract, starting salary will be set at the lowest rate of the salary range with gradual increases after completing probation and following successful annual performance evaluations.The final applicant selected for this position may be required to submit to urinalysis prior to an appointment to test for illegal drug use. The State will decline to extend a final offer of employment to any applicant with a verified positive test result. Also, an applicant with a positive test result will not be considered for any position with the State of Ohio for a period of one year (not applicable to current state employees). Employment is contingent upon successful completion of a criminal records check as required by Section 3721.121 of the Ohio Revised Code. Applicants who have been convicted of or pleaded guilty to any of the offenses listed in 3721.121 (C)(1)(a) may be excluded from consideration.In accordance with the Ohio Revised Code Section 125.151 (B), all employees whose employment commenced on or after June 5, 2002, and is paid by a warrant issued by the Auditor of State, must have his or her compensation directly deposited in the institution of their choice.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $20.9 hourly Auto-Apply 11h ago
  • Public Safety Dispatcher

    Steiner + Associates 4.6company rating

    Columbus, OH

    Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates. JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems. CORE FUNCTION & RESPONSIBILITIES: Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer's assignments, and answering departmental phones. Responsible for monitoring the property cameras, fire alarms and burglar alarms. Receive emergency and non-emergency call of service, dispatch units accordingly Determine nature and location of call, determine priority of calls and dispatch units accordingly Provide assistance, information and direction to non-emergency callers. Maintain awareness of field units' activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol. Input all pertinent radio transmission into CAD system. Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public. Maintain equipment control by signing out property keys and departmental radios and other equipment. Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems and Traffic Counters throughout the property. Monitor and calmly react to emergencies and activities throughout the center. Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy. Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual. Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property. Maintain a neat and orderly security filing system within the Communication Center. COMPETENCIES Communication Proficiency Excellent Customer Service Good Judgement Objectivity Confidentiality/Discretion Ethical conduct Safety Management Professionalism Dependable WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will be exposed to outside weather conditions and may frequently walk on slippery or uneven surfaces. The noise level in the work environment is frequently loud. TRAVEL No travel is expected for this position. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or equivalent Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required. Basic computer skills, including Excel and Word is preferred Must be 21 years of age Must possess a valid driver's license OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO STATEMENT Steiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work. Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We offer competitive pay plus benefits including Medical/Dental/Vision/Life and Disability Insurance and 401k.
    $22k-29k yearly est. 60d+ ago
  • Dispatcher I

    Cuyahoga Community College (Tri-C 3.9company rating

    Cleveland, OH

    Department: Campus Police Dispatch Reports To: Lieutenant Recruitment Type: External/Internal Employment Type: Full-Time Support Staff Union Work Schedule: Monday - Friday: 7:00 am - 3:00 pm Number of Openings: 1 Job Description: SUMMARY Receive and transmit radio or telephone communications to deploy personnel and/or equipment. DUTIES AND RESPONSIBILITES * Duties and responsibilities include but are not limited to: * Conduct computerized criminal background checks and Bureau of Motor Vehicle (BMV) checks. * Monitors all audio and video surveillance equipment. * Maintains radio and incident logs. * Routes and records all telephone calls. * Enters classified information into the computer. * Prepare detailed reports. * Operates information/parking/security booth. * Performs other related duties as assigned. REQUIRED QUALIFICATIONS: * High school diploma or GED * Must have a valid State Identification * Ability to work effectively in stressful situations * Skills in keyboarding, basic grammar, basic math basic level word processing ( MS Word) and basic level spreadsheet applications ( MS Excel) * Ability to multi-task such as answering calls, questions, fingerprinting and entering data. * Ability to work cooperatively and courteously with staff and the general public * Ability to make rapid decisions * Good verbal and written communication skills * Must have sensitivity to respond appropriately to the needs of the community PREFERRED QUALIFICATIONS: * Knowledge of office and clerical procedures and operations such as filing, sorting, entering statistics and records * Ability to be mentally alert at all times while on duty and to remain calm under stress * Ability to multi-task such as answering calls, questions, fingerprinting and entering data. * Ability to work cooperatively and courteously with staff and the general public * Communications certificate from either APCO, NECC, Tri-C Dispatch Academy or the equivalent WORKING CONDITIONS Candidates must pass a background check, physical examination, and drug screening. Successful candidates must obtain the following certifications within 30 days of hire: L.E.A.D.S., C.C.H., and CPR. Must obtain APCO certification within 90 days of hire. Special Note: This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 04. Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions. Target Hiring Rate: Minimum salary $36,919/annually Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
    $36.9k yearly 60d+ ago
  • Emergency Communication Dispatcher, Public Safety

    University of Cincinnati 4.7company rating

    Cincinnati, OH

    Apply now Job Title: Emergency Communication Dispatcher, Public Safety Work Arrangement: Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. About the Department Are you a highly-motivated detail-oriented multi-tasker who enjoys working with a team of people? If so, you could be a perfect fit for the Emergency Communications Dispatcher for the University of Cincinnati's Department of Public Safety. Under the direction of a higher level supervisor, you would operate communication equipment to dispatch personnel and equipment for Public Safety's Police Division. If you have experience operating emergency communications equipment and are interested in one of the best benefits packages in the area, please read on. As one of the largest employers in the region, the University of Cincinnati offers a generous vacation and benefits package including tuition remission for all eligible full and part-time employees, their dependents, and spouse or domestic partner. Additional professional development opportunities are available through Communiversity along with unlimited access to E-Learning courses. A variety of retirement options are offered including an opportunity to participate in a traditional pension plan as well as optional supplemental retirement plans. Very cost-effective healthcare and dental plan options are available accompanied by health savings accounts, flexible spending accounts, and employee assistance programs. Employee discounts are offered through numerous organizations including the Campus Recreation Center, University Athletics, Cincinnati Ballet, Cincinnati Zoo, Newport Aquarium, US Bank Arena, Cincinnati Bengals, and the University Bookstore. Please visit ********************** to discover all of the benefits offered. Job Overview Under direct supervision from the Emergency Communication Center Manager, a higher-level Emergency Communications Dispatcher, supervisor, or training officer, operate communication equipment dispatching personnel and equipment. Essential Functions * Operate radio, telephone and computer equipment at base station. Coordinate communication operations for Law Enforcement, Facilities Management, Fire Inspectors, Fire Alarm Technicians, Parking Services, and Student Health. * Receive and record telephone calls; receive and transmit communication dispatching personnel and equipment to all UC campuses. * Operate equipment and enter data/queries into the appropriate computerized system; monitor and perform all functions for RCIC/LEADS; monitor computer operations and transmit messages; monitor proprietary alarm systems, radio systems, and environmental control computer; monitor multiple screens and operate equipment simultaneously. * Maintain radio, teletype and other required records. * Operate with a headset or handset for radio and phone functionality * Required to work all shifts, weekends, and holidays throughout training period. After training period, may require working rotating shifts, weekends, and holidays. * Perform related duties based on departmental need. This job description can be changed at any time. Required Education High School Diploma/GED Required Experience Six (6) months computer or keyboarding, and at least one year extensive telephone experience is required. Must obtain Regional Crime Information Center (RCIC) certification, APCO PST 1 certification, and Priority Dispatch IAED EMD certification by end of one year probationay period. Additional Qualifications Considered Telephone experience within a public safety setting Application Information You must indicate on your resume, materials evidence of having the experience, skills, and/or education required for this title. Please document all dates of employment, description of relevant duties, and full-time/part-time status. The complete resume will be the sole criteria used by Human Resources to determine eligibility, which will be based on the minimum qualifications. Must pass background investigation, psychological assessment, and polygraph examination. Subjects & Weights: 100% training and experience as detailed on the resume. Are you eligible to receive Ex-Veteran Credit? You must have a DD214 stating that you received an Honorable Discharge. In order to receive the additional credit for your military service, you must do one of the following with your DD214: 1) Attach a copy of the DD214 to your application. 2) Fax a copy to our office within 3 days after the closing date. Our fax number is 556-9652. 3) Bring a copy to our office within 3 days after the closing date. We are located at the University of Cincinnati, University Hall, 51 Goodman Dr., Suite 340 FOP represented position. Pay Grade: 7 Starting hourly rate: $28.70 Post-Probationary rate: $30.12 Physical Requirements/Work Environment * May require working rotating shifts, weekends and holidays. * Sitting - Continuously * Talking - Continuously * Hearing, listening - Continuously Compensation and Benefits UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include: Comprehensive Tuition Remission UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans As a UC employee, you won't contribute to Social Security (except Medicare). Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents Additional Benefits Include: * Comprehensive health coverage (medical, dental, vision, prescription) * Flexible spending accounts & wellness programs * Professional development & mentorship opportunities To learn more about why UC is a great place to work, please visit our careers page at ******************************* UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: *************************************************************** Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at ***********. Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 100466 SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE Apply now
    $28.7 hourly 44d ago
  • Dispatcher - Air And Ground Night Shift

    Medcare 4.0company rating

    Dublin, OH

    Full-time Description DISPATCHER - AIR AND GROUND Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership , our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits. Position: Dispatcher - Air & Ground (Communications Specialist) Location: Dublin OH Compensation: Starting at $20.15/hr Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays) Shift Differentials: Mon-Thurs, 7:00 PM - 7:00 AM ? + $2/hr Fri-Sun, 7:00 PM - 7:00 AM ? + $3/hr Sat-Sun, 7:00 AM - 7:00 PM ? + $2/hr What You'll Do As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll: Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units Assign the most appropriate resource promptly, ensuring safety and efficiency Track and communicate with all active transport units in real-time Collect and maintain accurate, detailed records for all missions Initiate and follow the Post Accident Incident Plan (PAIP) when required Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service What is Required High school diploma or equivalent (required) Ohio EMT certification - preferred Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire Certified Flight Communicator (CFC) certification - required within 1 year of hire Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred Strong multitasking and communication skills - especially under pressure Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms Working knowledge of medical terminology Exceptional organizational, negotiation, and computer skills Ability to stay alert and focused in high-stress, fast-paced environments Must be able to wear a telephone headset for extended periods Why MedFlight? · Competitive pay & comprehensive benefits · Career growth opportunities · A team-oriented culture that values safety, integrity, and compassion · The opportunity to make a real impact - every shift, every call, every life Join our journey - be the calm voice behind every life-saving mission. Apply today and become a Partner for Life. MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. Salary Description 20.15/hr
    $20.2 hourly 20d ago
  • Senior Dispatcher

    Logan A/C & Heat Services 3.8company rating

    Dayton, OH

    Dispatcher - On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45377 Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Dispatcher to schedule fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive, growth-oriented environment? We offer benefits, including medical, dental, vision, health savings account, short-term disability, long-term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing, and continuous opportunities for growth. WHO IS LOGAN A/C & HEAT SERVICES? Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service. Essential Duties & Responsibilities: Follows a set soft-scheduling process by scheduling all service repairs Assists technicians via phone and email to support job completion and scheduling needs Schedule follow-up and return visits for technicians as needed Supports the Service Team in achieving monthly revenue and performance goals Aim to exceed Schedule & Dispatch monthly goals in calls & opportunities ran Provides assistance to CSR's on scheduling calls and service-related questions Review service schedule for all markets periodically throughout the day to ensure the right opportunities / calls are on the appropriate technician for all markets Helps maintain the emergency service technician on-call schedule - ensuring greylines are up-to-date and visible Follows up daily on open repair and IAQ estimates left behind by technicians to help drive service revenue and customer engagement Assists with resolving customer issues by collaborating with service management on quick & correct course of action Contact customers for late arrival on unmanaged jobs to provide timely updates and manage customer expectations Reschedules appointments as needed when emergency situations arise to maintain service quality and customer satisfaction Responds promptly and professionally across company texting platforms including Service Titan Chat, ProBook Chat, and Podium Reaches out to schedule and follow up on held parts with a set cadence, documenting attempts visibly and utilizing multiple communication methods like calling, texting, email etc. Collaborate with multiple departments to coordinate service visits for issues, follow up on customer concerns, and ensure parts availability aligns with scheduling. Review Next Day, Parts Not Ready report in a timely manner, following up with Logistics and communicating with the customer if the appointment needs to be adjusted. Performs all other duties as assigned Competencies: Empathy & Customer-Centered Thinking (People First) - Actively listens to customers and teammates, demonstrating care, compassion, and understanding. Prioritizes the customer experience by ensuring clear, respectful communication and fostering trust in every interaction. Adaptability & Problem Solving (Agile) - Thrives in a fast-paced environment by staying flexible and embracing change. Responds to shifting priorities with creative, forward-thinking solutions and remains calm under pressure. Accountability & Initiative (Radical Ownership) - Takes full responsibility for outcomes, both successes and challenges. Proactively identifies and addresses issues, follows through on commitments. Collaborative Communication & Support (Teamwork) - Builds strong relationships across departments by communicating openly, sharing knowledge, and offering help. Approaches every challenge with a team-first mindset, contributing to collective success. Operational Excellence & Continuous Improvement (Excellence) - Maintains high standards in every aspect of work. Pays attention to detail, follows best practices, and continuously looks for ways to improve processes, performance, and customer experience. Experience and Requirements: 2 - 3years of experience in a dispatch, scheduling, or customer service support role. Knowledge of the HVAC industry (Preferred) Experienced in personal computer-based applications, including but not limited to Microsoft Office applications (Word, Excel, Powerpoint, Outlook, Visio, OneNote) Working knowledge of iPads and smartphones Excellent written and oral communication skills Strong organizational skills Ability to work proactively and independently with limited direction Ability to organize and prioritize daily tasks and projects Able to work overtime and weekend hours on an occasional basis Participate in any LSI training and development as directed by management Our PARTE Values: P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other. E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. We look forward to speaking with you about our career opportunities at Logan Services! Logan Services Inc. offers Equal Employment Opportunity to all applicants.
    $27k-35k yearly est. Auto-Apply 27d ago
  • Dispatcher - Air And Ground Night Shift

    Medflight 3.7company rating

    Dublin, OH

    Full-time Description DISPATCHER - AIR AND GROUND Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership , our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits. Position: Dispatcher - Air & Ground (Communications Specialist) Location: Dublin OH Compensation: Starting at $20.15/hr Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays) Shift Differentials: Mon-Thurs, 7:00 PM - 7:00 AM + $2/hr Fri-Sun, 7:00 PM - 7:00 AM + $3/hr Sat-Sun, 7:00 AM - 7:00 PM + $2/hr What You'll Do As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll: Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units Assign the most appropriate resource promptly, ensuring safety and efficiency Track and communicate with all active transport units in real-time Collect and maintain accurate, detailed records for all missions Initiate and follow the Post Accident Incident Plan (PAIP) when required Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service What is Required High school diploma or equivalent (required) Ohio EMT certification - preferred Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire Certified Flight Communicator (CFC) certification - required within 1 year of hire Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred Strong multitasking and communication skills - especially under pressure Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms Working knowledge of medical terminology Exceptional organizational, negotiation, and computer skills Ability to stay alert and focused in high-stress, fast-paced environments Must be able to wear a telephone headset for extended periods Why MedFlight? Competitive pay & comprehensive benefits Career growth opportunities A team-oriented culture that values safety, integrity, and compassion The opportunity to make a real impact - every shift, every call, every life Join our journey - be the calm voice behind every life-saving mission. Apply today and become a Partner for Life. MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. Salary Description $20.15 hourly
    $20.2 hourly 60d+ ago
  • Dispatcher (HVAC)

    ARS-Rescue Rooter

    Westerville, OH

    Job Description Pay: $19 - $23 per hour Full-time, year-round work Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. What We Offer: Weekly pay via direct deposit Paid training and onboarding Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match 13 days PTO + 8 paid holidays Company-paid life insurance Clean office environment with strong team culture Career growth within a national service network Responsibilities Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role. Qualifications What You Need: 3+ years dispatch, scheduling, or call center experience Prior dispatching experience in HVAC/Plumbing a PLUS Proficiency in Microsoft Office and multi-line phone systems Familiarity with local geography to support route planning Must report daily to the office (not a remote position) Flexibility to work assigned shifts and weekend rotations as needed Must pass background check and drug screening Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
    $19-23 hourly 10d ago
  • Communications Technician-911 Dispatcher - Lateral Jan 2026

    City of Dublin, Oh 3.4company rating

    Dublin, OH

    Class Concept Are you looking to make a difference every day, with each call that you answer? The City of Dublin is accepting applications for lateral 911 Dispatchers/Communications Technicians. To learn more about our center, click on this Recruitment Video This posting is only for LATERAL candidates who have related experience in the field. For a candidate to be considered for lateral entry, they must be a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period. Out of state related experience is accepted. Candidates that do not meet the requirement for the lateral process, should apply to the entry based posting. This posting does require the completion of a written exam. The posting can be accessed here:bit.ly/NRECCApp The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. Worthington police and fire joined in 2020. The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority. First Shift: 6:45 a.m. to 2:45 p.m. Second Shift: 2:45 p.m. to 10:45 p.m. Third Shift: 10:45 p.m. to 6:45 a.m. Primary Focus: This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance. The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment. Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Supervisory Responsibilities: None Important dates to be aware of: Application process: Jan 12 - Feb 1 Panel Interviews: Feb 9 - 11 Backgrounds checks: Feb 12 - Mar 6 Final Chief Interviews: March 17-19 Conditional Offers: March 19 Projected start date: April 27 All correspondence regarding the hire process, including the log-in information for the information session, will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors. The City of Dublin offers advanced step placement for those with prior dispatching experience: 2026 Wage Structure: Step 1 - $63,267.06 Step 2 - $66,825.83 Step 3 - $70,384.62 Step 4 - $73,943.37 Step 5 - $77,897.55 Step 6 - $81,851.75 Working at the City of Dublin is more than just a job - Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following: * Opportunity to earn premium-free medical, dental, and vision benefits * Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage) * Healthy By Choice Wellness Program * Employer-provided Life Insurance * Vacation, Sick, and Personal Leave * Longevity Pay after just four years * Tuition Reimbursement * Employee Assistance Program and Peer Support Program * Dublin Community Recreation Center Membership (Employee and their spouse) * Deferred Compensation (optional retirement program) * Ohio Public Employees Retirement (14% employer matching program) Examples of Duties Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern. Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision. Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency. Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions. Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety. Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies. Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance. Other duties as assigned. Typical Qualifications Possession of a High School Diploma or GED and some experience as a Communications Technician with computer-aided dispatch (CAD) automated information preferred, or any equivalent combination of education and experience. Must be at least 18 years of age at the time of application. Must be a United States Citizen or United States Permanent Resident. Physical Requirements: Ability to communicate clearly and effectively under highly stressful conditions, listen attentively to radio transmissions for long periods, and attend to information requests from numerous parties. Ability to transmit information verbally clearly, concisely, and accurately. Ability to respond to emergency calls appropriately, effectively, efficiently, and calmly. Necessary Special Requirements: Ability to acquire and maintain LEADS and NCIC certification. Possession of a valid driver's license. Must establish and maintain a primary place of residence within a County within which the Division of Police has jurisdiction or a county contiguous with such County of jurisdiction. (List includes Franklin, Delaware, Union, Morrow, Marion, Hardin, Logan, Champaign, Madison, Pickaway, Fairfield, Licking, and Knox Counties.) Other Requirements: Successful completion of all phases of the selection process before appointment (Psychological evaluation, polygraph examination and medical evaluation) Successful completion of the communications technician training program. Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification. Compliance with training directives established by supervisory/managerial personnel. Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures. Core Competencies Composure: Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Can task switch based on priority. Patience: Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process. Problem-Solving: Uses logic and methods to solve, complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Priority Setting: Spends their time and the time of others on what's necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Timely Decision Making: Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER Drug-Free Workplace The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting. EEO Statement The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees. It is the City of Dublin's goal to provide a medical benefits plan that promotes wellness and prevention and encourages employees to be partners in their healthcare coverage. The City of Dublin provides Medical, Dental, Vision, and Prescription benefits through an innovative health management program called Healthy by Choice (HBC). HBC is a consumer driven health care plan that includes a high deductible insurance plan and a health savings account (HSA), or a health reimbursement account (HRA) for certain individuals. Employees enrolled in the City of Dublin's medical plan will receive a contribution from the City into their HSA or HRA account based upon their respective coverage level. All employees who elect coverage through the City's medical benefits plan will be charged a medical premium, however, employees and covered spouses will have the opportunity to participate in the HBC program to waive all or partial medical premiums associated with coverage under the City's medical plan. Additional benefits include a free Recreation Center membership which is subject to tax withholding, tuition reimbursement, longevity pay, life insurance, and an EAP program. Paid time off is offered in the form of sick leave, vacation, and personal time. 01 Are you at least 18 years old? * Yes * No 02 Do you possess a High School Diploma or GED equivalent? * Yes * No 03 Do you possess a valid driver's license? * Yes * No 04 This posting is for lateral candidates only. Are you currently working as a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period? * Yes * No Required Question Employer City of Dublin Address 5555 Perimeter Drive Dublin, Ohio, 43017 Phone ************ Website ****************************
    $25k-30k yearly est. 9d ago
  • Police, Fire, & EMS Dispatcher [Lateral Transfer Only]

    City of MacEdonia

    Macedonia, OH

    Job Description Applications Available: In person at Macedonia City Center - Police Dispatch (24 hours/day, 7 days/week), located at 9691 Valley View Road, Macedonia, Ohio 44056; Open Period for Accepting Applications: Completed applications (found HERE) accepted via e-mail, U.S. mail, or hand-delivery until position(s) are filled, or the City closes the application period. E-mail applications to *********************** Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, including weekends and holidays. (Shift differential per hour: 3 p.m. - 11 p.m. = $1.00; 11 p.m. - 7 a.m. = $1.50). Salary Range: Subject to collective bargaining agreement, currently $24.57-$30.57/hour depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, paid vacation time, 15 sick days per year, 13 holidays per year, uniform allowance, and multi-jurisdictional bonus. Accrued time may be transferred. Minimum Qualifications: Applicants must be currently or within the past 12 months employed as a full-time Classified Civil Service Police, Fire & EMS Dispatcher. Applicants must hold current LEADS and EMD certifications. Experience with T.A.C. Cad system preferred but not required. Eligible candidate(s) are required to take psychological, physical and polygraph tests. Other tests drug screening (periodic drug screening during employment required) background check and personal interview with the appointing authority. Successful applicant required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission / Equal Opportunity Employer Please read full description attached.
    $24.6-30.6 hourly Easy Apply 28d ago
  • Dispatcher II, Public Safety Dispatch Center, Full-time, First Shift

    Uc Health 4.6company rating

    Cincinnati, OH

    Dispatcher II, Second Shift, Public Safety Dispatch Center UC Health is hiring a full-time Dispatcher II for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. The Dispatcher II will support Public Safety Dispatch Center delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About UC Health, LLC UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. UC Health is committed to providing an inclusive, equitable and diverse place of employment. Responsibilities Public Safety Dispatchers must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field. Public Safety Dispatchers must have extensive knowledge of public safety operations at each campus served by UC Health Department of Public Safety (DPS), including physical locations, DPS policies and procedures, and facility operations. Dispatchers must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces to ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders. Enters, updates, and retrieves information for a variety of different sources, including officers working in the field. Must operate a variety of communications equipment including multiple channel radio consoles, telephone and computer systems. Monitors various alarm systems and closed circuit cameras at multiple UC Health facilities. Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather related problems to appropriate personnel. May work evenings, nights, weekends and holidays to maintain 24-hour, seven day a week coverage of the dispatch function. Qualifications Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. APCO Basic Telecommunicator certification is required within one year of hire. Minimum Required: 3 - 5 Years equivalent experience. Preferred: 6 - 10 Years equivalent experience. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable, and diverse place of employment. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
    $24k-28k yearly est. Auto-Apply 60d+ ago
  • Dispatcher, Life Science

    Us Pack Services LLC

    Akron, OH

    USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support: Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems. Assist Independent Contractors with route completion issues, escalations, and general operational support needs. Build positive relationships with customers and contractors to strengthen service satisfaction and retention. Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination: Process routed, on-demand, and special delivery orders in accordance with established standards and procedures. Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints. Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met. Essential Job Duties and Responsibilities - Administrative and Operational Support: Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs). Maintain and log Proof of Delivery (POD) documentation within required timeframes. Track shipments via GPS and proactively resolve delays or service interruptions. Conduct post-flight and trace investigations as needed to support continuous service improvement. Generate daily reports summarizing transportation issues and proposed corrective actions. Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting: Manage incoming emails, electronic filing, and system data related to customer and contractor records. Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary. Knowledge/Skills/Abilities Requirements: Strong communication skills, both written and verbal, across all organizational levels. Exceptional attention to detail and accuracy in data entry and recordkeeping. Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment. Strong critical thinking and problem-solving abilities. Ability to work independently as well as collaboratively within a team environment. Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems. Ability to handle multiple priorities and meet deadlines under pressure. Bilingual (English-Spanish) preferred. Education/Experience/Certificates/Licenses Requirements: High school diploma required; Associate's Degree preferred. Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles. Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred. Knowledge of aviation or airline networks is a plus. Permanent schedule: Shift Days: Tuesday through Saturday OR Sunday through Thursday Shift Hours: 4pm to midnight ( Available to work extra hours, weekends, and holidays preferred .) Payrate: Up to $21 per hour At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success. Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion. Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************
    $21 hourly Auto-Apply 60d+ ago
  • Dispatchers

    Civil Service Application

    North Canton, OH

    Position Title: Experienced Emergency Dispatcher Status: Full-time Classification: Non-Exempt Reports to: Police and/or Fire Chiefs/Director of Administration/Deputy Director of Administration This position involves the basic functions of Emergency Dispatch, focusing on the immediate information needs of the police and fire departments during daily operations and emergencies. North Canton Dispatch is committed to providing 24-hour telephone service for public information and routine/emergency assistance. Dispatch facilitates continuous communication with police/fire department members in the field via two-way radio capability. Essential Duties and Responsibilities: Handle incoming and transmitted communications. Document field activities, inquire and enter information into databases, and monitor video surveillance. Update the status and locations of field members. Notify supervisors of emergency activities. Follow established procedures for various scenarios. Receive and efficiently handle all communications, including 9-1-1 calls, distinguishing between emergency and non-emergency situations, as well as TDD/TTY equipment, radio communications, and other electronic sources. Maintain professional and efficient radio communications, adhering to FCC procedures. Address violations promptly. Document relevant information on calls for service or self-initiated activities, ensuring the safety of both members and citizens. Treat confidential information with utmost discretion, releasing it in accordance with the Protected Information Policy. Proficiency in obtaining accurate information, classifying, and prioritizing requests, and relaying critical information. Follow radio communication protocols to ensure professional and effective transmissions. Other Duties Receive and manage all incoming emergency and non-emergency calls for the Police and Fire Department. Dispatch appropriate responders based on the nature and urgency of the calls. Handle inquiries from walk-in traffic at the Dispatch window at all hours. Address emergencies and assist with various requests, including directions, bicycle licenses, and general information. Answer radio transmissions from Police Officers (North Canton & Walsh U PD), Fire Department, North Canton City Schools & St Paul's Emergency Radio, and Street Department/Utilities Channel. Monitor and respond to City Lift Alarms. Maintain address updates for residences and businesses. Update callout information, handle vacation/house check information, and manage fire permits. Enter all citations, written warnings, and arrests into the system. Process paperwork for court, gather records for subpoenas, and ensure officers receive subpoenas. Enter warrants, protection orders, stolen articles, missing persons, Amber Alerts, and immobilizations into the Law Enforcement Automated Data System (Leads). Process and record expungements. Send accident reports to the state and monthly domestic violence reports through OHLEAD. Prepare and take payments for City Wide Load Permits. Handle financial transactions, including processing parking tickets, online payments, and preparing deposits for Finance. Stock department forms and notify the Administrative Sergeant of re-ordering needs. Scan and file paperwork, compile records retention schedules, and manage information for parking permissions. Process record checks, reports for courts and the public, and log Canton Municipal Court dispositions. Test Knox Key for the Fire Department, conduct monthly and statewide tornado tests, and perform city panic alarm and fire alarm tests. Relay Bolos (Be On the Look Out) to officers via radio and CAD (Computer-Aided Dispatch). Coordinate with other departments for various needs, such as water emergencies, road maintenance, and deliveries. Occasionally accept payments for utilities or fines after hours. Respond to issues related to rentals and paging out WENS messages for street closings and emergencies. Monitor traffic cameras, City Hall cameras/parks, and maintain the pager list for Fire Department paging of call location information. Process and redact record requests and monitor phone systems to prevent disruptions. Manage emergency dispatch scheduling. Qualifications: High School Diploma or equivalent. Previous experience in emergency dispatch or related field preferred. Ability to handle high-pressure situations and make quick decisions. Strong communication and multitasking skills. Proficient in using computer systems and relevant software. Knowledge of legal and law enforcement procedures. Emergency Medical Dispatch (EMD) Certification is a plus; must be able to obtain/maintain EMD Certification. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position, activities, and requirements, Management reserves the right to modify, add, or remove duties and assign other duties as necessary that are a logical assignment to the position. The City of North Canton is an equal opportunity employer. Salary Description Per Union Contract Based on Years of Experience
    $30k-39k yearly est. 22d ago
  • CRO/Dispatcher

    Professional Business Providers Inc.

    Cleveland, OH

    Job DescriptionDescription: We are looking for a full-time employee to join our team at our Cleveland-Hopkins International Airport location. As an important part of our team, you will be dispatching jobs to technicians as well provide administrative and office support to multiple supervisors. Basic duties include (but not limited): -Answering incoming phone calls and direct to, or dispatch, the appropriate personnel. -Write basic letters, memos, and correspondence. -Create and/or modify management reports. -Data Entry Requirements: -Must be proficient with computers and software packages such as MS Office -Great communication skills -Customer service skills -Ability to multi-task and problem solve Shift Schedule: Sun, Mon, Tues (3am-11:30am) Wed & Thurs (1:30pm-10:00pm) Off Friday and Saturday Benefits: 401K, Medical, Vision, Dental, and Life Insurance Vacation, Holiday, and Sick Pay Requirements: Must be able to communicate clearly, efficiently and effectively Must have excellent customer service skills Must be able to work with a sense of urgency Must be able to multi-task and problem solve
    $30k-39k yearly est. 24d ago
  • Dispatcher

    Grogan's Towne Chrysler Jeep Dodge

    Toledo, OH

    Service Dispatcher - Grogans Towne The Service Dispatcher is responsible for coordinating the daily flow of repair work through the service department. This role assigns work to technicians based on skill level and availability, monitors shop productivity, communicates status updates, and helps ensure repairs are completed accurately, on time, and to Stellantis and dealership quality standards. Key Responsibilities Dispatch repair orders (ROs) to technicians based on certification, skill set, and current workload Balance the shop schedule to maximize efficiency, productivity, and on-time delivery Monitor technician progress throughout the day; reprioritize work as needed (waiters, appointments, comebacks, internal, warranty) Communicate repair status and ETA changes to service advisors and management Ensure repair orders include correct complaint/cause/correction notes and required documentation for warranty compliance Coordinate with parts department to confirm parts availability and reduce down-time Track and report key metrics (hours available vs. produced, efficiency, cycle time, bay utilization) Support quality control and reduce comebacks by routing work appropriately and verifying completion steps Assist with quick lane/express dispatching when applicable Maintain a clean, safe, and organized shop environment and promote consistent process adherence Required Qualifications 1+ year experience in dealership service operations (dispatching, advising, warranty admin, or shop foreman support preferred) Strong understanding of automotive repair workflow and flat-rate operations Ability to multi-task in a fast-paced environment and make quick, sound decisions Excellent communication skills with advisors, technicians, parts, and management Proficient with dealership DMS and basic computer skills High attention to detail and commitment to accurate documentation Preferred Qualifications (Stellantis a Plus) Familiarity with Stellantis warranty processes and documentation standards Understanding of technician certifications and skill-based dispatching Prior experience managing “waiter” workflow and appointment load leveling Physical Requirements Ability to walk the shop, stand for extended periods, and lift up to ~25 lbs occasionally Ability to work in a service shop environment with noise, moving vehicles, and varying temperatures Schedule Full-time; may include rotating Saturdays based on dealership needs Benefits (edit to match your store) Competitive pay + performance incentives Medical/Dental/Vision, 401(k) Paid time off and holidays Employee discounts Ongoing training and advancement opportunities
    $29k-39k yearly est. Auto-Apply 12d ago
  • Dispatcher 3rd Shift

    Professions Inc.

    Cincinnati, OH

    Job Description Overnight Transportation & Dispatch Operations Coordinator (3rd Shift) We are seeking a detail-oriented overnight Transportation & Dispatch Operations Coordinator to support driver dispatch, billing accuracy, and inventory control during 3rd shift operations. This role is essential to maintaining smooth overnight transportation activity, ensuring accurate documentation, cost tracking, and fleet readiness. The position is primarily on-site, with limited weekend remote flexibility. Key Responsibilities Overnight Dispatch and Driver Support Coordinate and dispatch drivers to meet delivery schedules and operational priorities. Monitor driver activity to ensure compliance with safety policies and performance expectations. Serve as the primary overnight contact for drivers and urgent transportation issues. Assist with real-time problem resolution, including route changes, delays, and service disruptions. Billing and Administrative Operations Review, process, and verify transportation invoices, trip tickets, and delivery documentation. Track trip costs, fuel usage, and service charges for accuracy and reporting. Maintain accurate records for orders, deliveries, and billing discrepancies. Complete data entry and prepare nightly and weekly operational reports. Inventory and Equipment Management Monitor fuel levels, vehicle availability, and equipment inventory. Track fleet usage and identify maintenance or service needs. Maintain accurate logs for vehicles, assets, and operational supplies. Operations Support and Emergency Response Support after-hours emergency and incident response procedures. Communicate critical updates to management and internal teams. Assist with process improvements focused on efficiency, cost control, and service reliability. Qualifications Associate degree preferred or 1-3 years of experience in dispatch, transportation, logistics, or billing. Experience supporting overnight or after-hours operations is preferred. Proficiency with dispatch systems, logistics software, and Microsoft Office applications. Strong organizational skills with the ability to multitask and work independently. Excellent written and verbal communication skills. Schedule Full-time, 3rd shift (overnight). Weekend remote options available based on operational needs. Benefits Negotiable salary based on experience. 401(k) and retirement plan. Health, dental, vision, and life insurance. Paid time off. Flexible scheduling options.
    $29k-38k yearly est. 25d ago
  • Dispatcher

    My City Transportation

    Cleveland, OH

    Job Title: Dispatcher (Transportation / Paratransit) Employment Type: Full-Time Pay Range: $15.00 to 17.50 We are seeking a detail-oriented and dependable Dispatcher to coordinate daily transportation operations. This role is responsible for managing driver assignments, monitoring service performance, and ensuring safe, efficient, and timely transportation services in compliance with company policies and contractual requirements. Key Responsibilities Assign, monitor, and adjust driver routes and schedules in real time Maintain continuous communication with drivers via radio, phone, or system tools Monitor on-time performance, service disruptions, and vehicle status Respond to incidents, delays, or emergencies following established protocols Document service issues, incidents, and operational changes accurately Provide professional customer service to passengers, drivers, and internal teams Ensure compliance with attendance, safety, and conduct standards Support daily reporting and operational data entry Minimum Qualifications High school diploma or GED Strong verbal and written communication skills Ability to multitask in a fast-paced environment Basic computer proficiency (dispatch software, email, MS Office) Ability to work assigned shifts reliably Preferred Qualifications Prior dispatcher or transportation operations experience Knowledge of paratransit or ADA transportation services Experience with routing or scheduling software Equal Opportunity Employer Statement We are an Equal Opportunity Employer and prohibit discrimination based on any protected status.
    $15-17.5 hourly Auto-Apply 16d ago
  • Dispatcher/Batchman

    SRM Concrete 4.1company rating

    Cleveland, OH

    We are seeking a passionate leader to join our team at Central Dispatch for SRM Concrete. This is an excellent opportunity for someone looking to make a career change that thrives in customer oriented, fast paced environments. The Dispatcher plays a crucial role in ensuring the customer's satisfaction in the efficient and effective operation of our concrete plants. This position involves collaborating with multiple concrete plants and working with a team of dispatchers to oversee the ordering process, handle communication with customers, and lead by example towards the goal of excellence. The ideal candidate will possess strong leadership skills and a commitment to upholding the highest standards of safety and quality. Key Responsibilities: Answer incoming calls and communications with customers, always going the extra mile for our customers. Collaborate with plant managers, drivers, and sales teams to ensure timely and accurate delivery of concrete. Implement and monitor performance metrics to assess the efficiency and productivity of operations. Manage customer inquiries and resolve issues related to delivery schedules, product quality, and service. Ensure compliance with all safety regulations and company policies, fostering a safe working environment. Conduct regular team meetings to review performance, discuss operational challenges, and identify opportunities for improvement. Develop and maintain strong relationships with customers, suppliers, and members of the SRM team. Participate in strategic planning and budgeting processes, contributing insights to enhance operational efficiency and profitability. Qualifications: Ability to multitask and prioritize tasks, delegating when appropriate. Ability to operate or quickly learn a variety of communication systems, executing directions accurately with speed. Proven leadership and team management skills, with the ability to motivate and guide a team towards achieving operational excellence. Strong analytical and problem-solving abilities, with a focus on continuous improvement. Excellent communication and interpersonal skills, capable of building positive relationships with team members, customers, and partners. Proficiency in various software and Microsoft Office Suite. Knowledge of DOT regulations and safety standards is helpful. Willingness to undergo SRM's pre-employment screenings. About us: SRM strives to be the largest, most profitable construction material company in the country, while maintaining a best-in-class culture. SRM's 5 Principles of Service: Safety, Quality, Kindness, Cleanliness, Go-Getter Why Join Us? Our commitment to our team includes: Growth: Opportunities for advancement in a rapidly growing company. Home Daily: Enjoy work-life balance with daily home time. Competitive Compensation: Hourly pay with eligibility for bonuses and annual raises. Exceptional Benefits: Comprehensive benefits package including low-cost medical, dental, vision, STD, LTD, and life insurance, paid holidays, PTO and vacation programs, 401k with $100 match/week, family days, and more! Overtime Opportunities: Daily overtime after 8 hours and weekly after 40 hours Candidates will be required to undergo a pre-employment drug screen, SRM's pre-employment physical, and consent to background checks, including Clearinghouse and MVR checks. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $28k-35k yearly est. 19d ago
  • Telecommunications Operator - St. Elizabeth Youngstown Hospital

    Bon Secours Mercy Health 4.8company rating

    Youngstown, OH

    Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 32 Work Shift: Afternoons/Nights (United States of America) Telecommunications Operator - St. Elizabeth Youngstown Hospital Shift/Schedule: Full Time - Scheduled for 32 Weekly Hours Shift Times - Rotating Weekends & Holidays - As Required Summary of Primary Function/General Purpose of Position: Serve as hospital's telephone receptionist welcoming patients and other customers by offering service and assistance in a pleasant and professional manner. Essential Functions: Operates computerized telephone console to assure efficient communications; Determines the reason for the customer's contact (both internal and external)and facilitates communications answering calls promptly and forwarding calls to appropriate locations. Perform public address and paging mechanisms for contacting hospital personnel and physicians according to established standards. Monitor, assign and replace pagers for staff. Perform a broad scope of technical operations of the telecommunications system including: Coordinate with departments for telephone repairs, moves and/or changes, insure callers on procedures for Voice mail, paging, help desk questions, etc, Maintain all paging equipment and emergency radios, and Maintain physician log sheets and daily emergency activity log book Notify hospital staff of all emergency and critical situations. Have a complete knowledge of hospital disaster plans and the ability to respond immediately following established procedures and protocols. Record and monitor emergency situations, including fire alarm panel, security panel, hospital panic alarms, Code Adam alerts, 911 calls and other emergency alarms in a rapid manner, accordingly, to established protocols. Notify local police and/or fire when necessary. Summons/dispatch/page all necessary personnel in an emergency situation. (Code Blue, Trauma, Respiratory, RRT etc.) and records in a daily journal. Act as an answering service for several departments by locating and paging personnel. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Education/Work Experience High School Diploma/GED (Required) One year of experience as a Telecommunications/Switchboard Operator, 911 Dispatcher, or working in a Call Center (preferred) Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Telecommunications - St. Elizabeth It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
    $26k-34k yearly est. 11d ago

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