Receptionist secretary jobs in Franklin, TN - 158 jobs

POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.

Job Information State of Tennessee Job InformationOpening Date/Time1/12/2026 12:00AM Central TimeClosing Date/Time01/25/2026 11:59PM Central TimeSalary (Monthly)$2,581.00Salary (Annually)$30,972.00Job TypeFull-TimeCity, State LocationBurns, TNDepartmentEnvironment and Conservation LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF ENVIRONMENT & CONSERVATION, TENNESSEE STATE PARKS DIVISION, DICKSON COUNTY For more information, visit the link below: Qualifications Education and Experience: Education equivalent to a High School Diploma and one year of customer service experience. Substitution of Education for Experience: One year of customer service experience may be substituted for the required education on a year-for-year basis Examination Method: Education and Experience,100%, for Preferred Service positions. Overview Summary: Under immediate supervision, responsible for acting as a front desk associate and provides training related to related to for greeting guests, arranging reservations for guests, assisting guests in obtaining accommodations, acting as an information agent and performing routine administrative duties. Distinguishing Features: This classification is responsible for leading and training Tennessee State Parks employees on front desk activities and customer service including: checking guests in and out of the Lodge, ensuring proper room and miscellaneous postings, making reservations, securing credit, answering questions, answering telephones, supporting night audit, providing maximum levels of guest service and other duties as necessary to promote a positive guest experience. Responsibilities Provides customer service to guests by operating a front desk in a Tennessee State Park by performing the following duties: Confirm and manage guest reservations, greets guests, assigns rooms, track room availability and occupancy, managing and routing inbound calls, and other customer service responsibilities as needed. Responsible for the training and leading of the front desk staff in a Tennessee State Parks hospitality business to provide clerical support and customer service. Works with the Sales department to maximize revenue. Responsible for administering the Lodge retail area during shifts, including stocking inventory, managing guest transactions, and visually observing the retail sales area to prevent theft. Maintains a complete knowledge of Tennessee State Park and Lodge features/services, hours of operations, room rates, special packages and promotions, local area knowledge, daily house count and expected arrivals/departures, and schedules daily group activities. Utilizes yield management effectively and within TDEC policies. Identify payment methods, post charges, and collect payments for services and products purchased by guests to ensure all bills are settled before checkout. Coordinates with housekeeping and maintenance staff to resolve any reported issues to ensure guest satisfaction. Communicate with housekeeping to identify vacated rooms ready for cleaning. Ensure all accounts are current and comply with standards established by the Tennessee State Park policy and front office supervisor. Competencies (KSA's) Competencies: Approachability Career Ambition Composure Conflict Management Customer Focus Humor Integrity and Trust Listening Patience Problem Solving Time Management Understanding Others Knowledge: Sales and Marketing Mathematics English Language Customer and Personal Service Clerical Skills: Writing Time Management Speaking Social Perceptiveness Service Orientation Reading Comprehension Mathematics Complex Problem Solving Active Listening Abilities: Auditory Attention Deductive Reasoning Mathematical Reasoning Memorization Oral Comprehension Oral Expression Speech Clarity Stamina Time Sharing Trunk Strength Written Comprehension Written Expression Tools & Equipment Telephone Computer Calculator Cash register Property Management System

Centralized Billers are responsible for entering bills of lading into Dayton Freights internal inquiry system with speed and accuracy. Responsibilities * Learn and retain industry terms as it pertains to billing * Become familiar with National Motor Freight Classification * Communicate any paperwork issues to the Service Centers * Performing all necessary audits as assigned * Enter proper Hazardous Materials bills as assigned * Assist Service Centers with any questions relevant to billing * Assist in identifying and communicating all issues relevant to billing * Review weekly Error Report for feedback and accuracy of corrections Qualifications * Exceptional data entry skills * Can work in a fast paced environment * Able to work late afternoons and evenings Benefits * Stable and growing organization * Part-time pay beginning at $14.45 per hour * Professional, positive and people-centered work environment * Flexible hours * Fast-paced work environment This is a 2nd shift position.

Join our dynamic warehouse team as a Warehouse Clerk, where your energy and attention to detail will drive our operations forward! Your proactive approach and organizational skills will help maintain a well-functioning environment that supports our growth and customer satisfaction. This position offers an exciting opportunity to develop your skills in warehouse management and inventory control while contributing to a fast-paced, team-oriented setting. Qualifications Prior warehouse experience is preferred but not required; willingness to learn on the job is essential. The key requirement is that the applicant is reliable, responsible, and demonstrates sound judgment. Embark on a rewarding career where your contributions keep our business moving efficiently! We're committed to fostering a positive work environment that values safety, teamwork, and continuous growth. Apply today and help us deliver excellence every day! Hours Monday - Friday, 8AM - 5PM Pay $19.00/hr

Job DescriptionBenefits/Perks Competitive Hourly Pay Career Growth Opportunities Fun and Energetic Environment We are looking for a friendly, welcoming receptionist to join our team! As the receptionist for our business, you will be the first point of contact for our clients. You will greet clients as they arrive, book appointments, and answer phone calls, as well as attend to the needs of clients. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet clients as they arrive at the agency Answer phone calls and schedule appointments Assist with maintaining a clean and inviting environment Provide general customer service and attend to the needs of clients as needed Qualifications Two or more years of customer service experience is preferred Previous experience as a receptionist is preferred Excellent communication skills with a focus on customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills

Benefits: Bonus based on performance Flexible schedule Paid time off Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience? At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities. We Offer Monthly bonus based on performance Paid training on customer service Flexible Schedules Career path with opportunities to become a Nail Technician and receive tuition reimbursement Employees receive 30% off products and 50% off services Industry leading Paid Time Off Continuing education: Being part of the Frenchies system has its perks. Frenchies continuously provides deeper education so that you can continue growing personally and professionally! Company Culture At Frenchies, we cherish a fun, supportive, and health-focused environment. Our culture emphasizes a work/life balance through regular team-building events and a commitment to a healthy, clean setting that's free from harsh chemicals. This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space. Our Schedule Mondays: Closed Tuesdays: 9am to 7:30pm Wednesdays: 9am to 7:30pm Thursdays: 9am to 7:30pm Fridays: 9am to 7:30pm Saturday: 9am to 6pm Sunday: Closed Responsibilities Warmly greet guests and assist them with checking in and out Efficiently handle appointment scheduling and phone inquiries Uphold salon cleanliness and maintain our high standards Educate guests on the Frenchies Way and ensure a seamless experience Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment Provide attentive service throughout guests' visits to enhance comfort Follow up and book leads Qualifications: Sense of urgency Preferred experience in a receptionist or concierge role Exceptional communication skills and a professional demeanor Excellent multitasking abilities and a proactive work ethic A friendly, team-oriented attitude About Frenchies Modern Nail CareFrenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit Frenchies you'll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels. Core Values Healthy: Provide a Healthy environment that contributes to the well-being and self-improvement of all. Smart: Commit to smart business practices that embrace growth, change, and evolution. Accountable: Deliver our very best in all we do and hold ourselves accountable for results. Fun: Promote a positive, ego free, and fun culture where teamwork and transparency thrive. At Frenchies, you'll love your work, and we'll love you right back. Compensation: $11.00 - $15.00 per hour Nail smarts and good vibes wanted. Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit a Frenchies you'll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels. The perfect nail salon is hard to find-spas are often overpriced; express salons sacrifice quality for speed. Now, there's Frenchies Modern Nail Care, a brand-new concept taking nail care to the next level. Frenchies is an affordable nails-only studio that is natural, exceptionally clean, and most of all, focused on guest and team health. We pride ourselves on superior cleanliness, and don't do acrylic nails or use jetted tubs-both possible health hazards. Frenchies takes clean to the next level by using sanitation and sterilization techniques that go beyond industry standards and regulations to guarantee a clean, fresh, comfortable guest experience that's also kind to the environment At Frenchies, Nail Technicians are equipped with top-notch products because we value health. These top-notch products in use at Frenchies are not only beneficial and healthy for guests, but they are also healthy for nail specialists to use day in and day out! In addition to health, we value FUN. You'll find a team that has fun doing what they love in an environment that they love. If you are a licensed nail technician or cosmetologist that has a passion for nail care - we would love to meet you! At Frenchies, you'll love your work, and we'll love you right back.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Primary duties may include, but are not limited to: • The Receptionist is responsible for handling all incoming office calls and redirect to proper parties. • Must be comfortable speaking and handling phone work in an office environment. • Will also be organizing, directing and supporting the lobby area of the office. • They perform a wide variety of administrative duties while operating the company switchboard which include supporting work force management and various operations reports. • The Receptionist promotes a positive company image while interacting with fellow employees, clients and vendors. Qualifications Minimum Education/Qualifications/Licensures: HS diploma or GED At least 2 years' strong front office/admin experience from a healthcare background Excellent verbal and written communication skills Customer service minded Proficient with computers Ability to multi-task Additional Information Hello! My name is Krishna Gapuz and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical). Are you an experienced Front Desk Processing Clerk in Santa Rosa, CA area looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a growing company that provides on-going training and development? Are you interested in working for a company that offers benefits for full-time permanent employees, flex schedules and the opportunity to grow with the company? If you answered “yes” to any of these questions - this is the position for you! If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (or you're more than welcome to call me at my office 321-574-6926.

Job Description OVERVIEW: The Receptionist/Registrar is responsible for coordinating reception area activities to promote communication throughout the Center as well as performing clerical and reception duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Supports the philosophy, goals, and objectives of the Organization. o Supports and performs according to approved policies and procedures. o Participates as a team member in support of the total preoperative process. o Considers patient rights in performance of job duties and responsibilities. · Contributes to the progress and development of the approved QAPI Program. o Supports risk management and participates in programs directed to patient and staff safety. o Contributes to the quality management process; identifies role and contributions upon request; participates in data collection activities in support of the Quality Management Program. o Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care. · Communicate effectively with patients, visitors, physicians, and co-workers. o Interactions are respectful and courteous. o Communicate effectively and professionally using a translator when necessary. o Documents that information received from the patient are disseminated to the appropriate people or departments. · Maintains and promotes professional competence through continuing education and other learning experiences. o Participates in committees, conferences, and quality management activities. o Seeking new learning experiences by accepting challenging opportunities and responsibilities. o Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed. o Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and Facility requirements as requested with management approval. · Adheres to safety policies and procedures in performing job duties and responsibilities. o Reports observed or suspected violations, hazards, and noncompliance according to Facility policy. o Observes safety measures in performance of job duties and responsibilities; enforces compliance with safety policies and procedures. o Responds to emergency situations with competence and composure. · Interacts appropriately with various age groups. o Accurately assesses and interprets age-specific patient data. o Accurately interprets age-specific patient responses to questions and instructions. · Admits patients to Center following the established policies and procedures. o Assembles patient medical record forms and prepares patient identification. o Obtains information needed to register patient; attaches patient identify documentation. o Reviews forms for patient signature; obtains forms or signature(s) as needed. o Provides information to the patient's family in the waiting area according to Center policy. · Checks for accuracy of demographics, insurance, policy numbers, social security number, race, and ethnicity at time of registration. · Coordinates reception area activities for effective communication throughout the Center. o Greeting patients and visitors in a friendly manner. o Answers telephone and intercom quietly and courteously. o Receives and relays messages effectively. o Maintains and protects each patient's right to confidentiality. o Identifies emergencies and initiates response according to Center policy. · Assumes clerical duties and responsibilities. o Assists in ordering and stocking clerical supplies. o Assists in maintaining cost-effectiveness by preventing waste of supplies. o Maintains order and cleanliness for the front desk. o Performs interdepartmental errands when needed. o Places diagnostic test reports in appropriate section of patient medical record. o Assists with preparation and maintenance of Center records and reports. · Monitors the nourishment area. o Stocks nourishment area. o Maintains cleanliness and order of the area. · Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: · This job has no supervisory responsibilities. COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Intellectual · Synthesizes complex or diverse information. · Collects and researches data. · Uses intuition and experience to complement data. · Designs workflows and procedures. · Generate creative solutions. · Translate concepts and information into images. · Use feedback to modify designs. · Apply design principles. · Demonstrates attention to detail. · Identifies and resolves problems in a timely manner. · Gathers and analyzes information skillfully. · Develop alternative solutions. · Works well in group problem solving situations. · Uses reason even when dealing with emotional topics. · Develop project plans. · Coordinates projects. · Communicates changes and progress. · Completes projects on time and budget. · Manages project team activities. · Assesses own strengths and weaknesses. · Pursues training and development opportunities. · Strives to continuously build knowledge and skills. · Share expertise with others. Interpersonal · Manages difficult or emotional customer situations. · Responds promptly to customer needs. · Solicits customer feedback to improve service. · Responds to requests for service and assistance. · Meets commitments. · Focuses on solving conflict, not blaming. · Maintains confidentiality. · Listen to others without interrupting. · Keeps emotions under control. · Remains open to others' ideas and tries new things. · Speak clearly and persuasively in positive or negative situations. · Listens and gets clarification. · Responds well to questions. · Demonstrates group presentation skills. · Participate in meetings. · Balances team and individual responsibilities. · Exhibits objectivity and openness to others' views. · Gives and welcomes feedback. · Contributes to building a positive team spirit. · Puts success of team above own interests. · Able to build morale and group commitments to goals and objectives. · Supports everyone's efforts to succeed. · Recognizes accomplishments of other team members. · Write clearly and informatively. · Edit work for spelling and grammar. · Varies writing style to meet needs. · Presents numerical data effectively. · Able to read and interpret written information. Organization · Demonstrates knowledge of Center policy. · Shows respect and sensitivity for cultural differences. · Educates others on the value of diversity. · Promotes a harassment-free environment. · Build a diverse workforce. · Treats people with respect. · Keeps commitments. · Inspires the trust of others. · Works with integrity and ethically. · Upholds organizational values. · Follows policies and procedures. · Completes administrative tasks correctly and on time. · Supports organization's goals and values. · Benefits organization through outside activities. · Supports affirmative action and respects diversity. · Develop strategies to achieve organizational goals. · Understands organization's strengths & weaknesses. · Analyzes market and competition. · Identifies external threats and opportunities. · Adapt strategy to changing conditions. Self-Management · Adapts to changes in the work environment. · Manages competing demands. · Changes approach or method to best fit the situation. · Able to deal with frequent changes, delays, or unexpected events. · Consistently at work and on time. · Ensure work responsibilities are covered when absent. · Arrives at meetings and appointments on time. · Follows instructions, responds to management direction. · Take responsibility for your own actions. · Keeps commitments. · Commits to long hours of work when necessary to reach goals. · Completes tasks on time or notify appropriate person with an alternate plan. · Volunteers readily. · Undertakes self-development activities. · Seeks increased responsibilities. · Take independent actions and calculated risks. · Look for and takes advantage of opportunities. · Asks for and offers help when needed. · Displays original thinking and creativity. · Meets challenges with resourcefulness. · Generate suggestions for improving work. · Develop innovative approaches and ideas. · Presents ideas and information in a manner that gets others' attention. · Displays willingness to make decisions. · Exhibits sound and accurate judgment. · Supports and explains reasoning for decisions. · Includes appropriate people in the decision-making process. · Make timely decisions. · Sets and achieves challenging goals. · Demonstrates persistence and overcomes obstacles. · Measures self against standard of excellence. · Takes calculated risks to accomplish goals. · Prioritize and plans for work activities. · Use time efficiently. · Plans for additional resources. · Set goals and objectives. · Organize or schedules other people and their tasks. · Develops realistic action plans. · Approaches others in a tactful manner. · React well under pressure. · Treats others with respect and consideration regardless of their status or position. · Accepts responsibility for own actions. · Follows through on commitments. · Demonstrates accuracy and thoroughness. · Looks for ways to improve and promote quality. · Apply feedback to improve performance. · Monitors own work to ensure quality. · Meets productivity standards. · Completes work in a timely manner. · Strives to increase productivity. · Works quickly. · Observes safety and security procedures. · Determines appropriate action beyond guidelines. · Reports potentially unsafe conditions. · Use equipment and materials properly. Language, Math, and Reasoning · Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in on and one and small group situations to customers, clients, and other employees of the organization. · Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. · Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. EDUCATION, EXPERIENCE, and TRAINING: · 2 years of experience. CERTIFICATES, LICENSES, REGISTRATIONS: · BLS COMPUTER SKILLS: · Excellent computer skills in a Microsoft Windows environment. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · The employee must regularly lift and/or move up to 50 pounds. · While performing the duties of this job, the employee is regularly required to stand, walk, and sit. use hands to finger, handle, or feel, · While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. · While performing the duties of this job, the employee is regularly required to talk and hear. · While performing the duties of this job, the employee is regularly required to climb or balance and stoop, kneel, crouch, or crawl. VISION REQUIREMENTS · There are no special vision requirements. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. · This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.) Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. Powered by ExactHire:190945

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements: Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

PART-TIME SATURDAY RECEPTIONIST - LEXUS OF COOL SPRINGS (SALES DEPARTMENT) Hours: Saturdays, 7:30 AM - 6 PM | Pay: $15-16/hour | Additional days/hours may be available Lexus of Cool Springs is looking for a warm, organized, and customer-focused Part-Time Receptionist to join our Sales Department team on Saturdays. If you enjoy helping people, staying organized, and being the welcoming face of a professional environment, we want to hear from you! This is a great opportunity for someone seeking steady weekend work, with the possibility of picking up additional hours during the week. Your Responsibilities: Greet all visitors and determine their needs with professionalism and warmth Direct guests to the appropriate department or team member Answer and transfer incoming calls, or take clear, detailed messages Communicate with customers in a courteous and efficient manner Maintain a clean and inviting coffee bar area; offer light refreshments Assist with light administrative tasks and dealership support as needed Follow all receptionist processes and maintain a polished front desk presence What We're Looking For: Reliable and punctual - must be able to work Saturdays Strong multitasking and organizational skills Friendly, positive attitude and professional demeanor Comfortable using computers and multi-line phone systems Customer service or receptionist experience is a plus Why You'll Love Working Here: Weekly pay at $15-16/hour Work in a modern, professional, and customer-focused dealership Great atmosphere and supportive team Opportunity for additional hours if desired Ideal for anyone looking for consistent part-time work If you enjoy creating a welcoming experience for every guest and are looking for a flexible role with a premium brand, apply today and join the Lexus of Cool Springs team! All applicants must be at least 19 years old, and able to pass pre-employment testing which includes background checks, MVR, drug test, and valid driver's license for at least 3 years.

Position Title: Front Desk Receptionist (Part Time) Department: Resident Services Schedule: Monday-Friday 3:00pm-8:00pm (25 hours) Pay: $14 hourly Who we are: The Heritage at Brentwood is a Life Plan Community for Seniors. We provide residents with a choice of independent living options, including apartment homes, villas and garden villas, as well as a continuum of care on campus. As Williamson County's only Type A Life Care community, residents are guaranteed unlimited days of assisted living, memory care, senior rehabilitation, and skilled nursing for virtually the same monthly fee as their independent living monthly fee. Beyond the facts of life at The Heritage are the wonderful people that live and work here. You'll find friends and support on a beautiful 48-acre campus in one of the most desirable suburbs of Nashville. We are looking for a Part-Time evening Receptionist to join our wonderful team. This position would be great for a student, a parent looking for flexible hours, or even a retiree. If you want to be a part of somewhere special in the Senior Living world apply now! You will enjoy: Now Offering DailyPay! Sick Time Your personal and professional growth is important to us, so we provide continual professional training and career advancement opportunities. You will enjoy being part of a great team in a fun, engaging work environment! Who you are: High School graduate or equivalent preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner. 6 - 12 months working as a receptionist. Computer, typing and experience with other business machines are very desirable. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely. Passion for seniors. General Summary: The evening receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests, and vendors and performing a variety of other clerical duties as assigned. This position requires tact, professionalism, confidentiality, and a dedication to high quality of services. Essential Job Duties: Opens and closes the reception desk and properly secures all files, keys, and equipment. Communicates to the appropriate parties, promptly and clearly, all messages and material directed to them. Completes work duties in adherence with established policies and procedures. Accepts and records, as directed, payments, reservations, appointments, cancellations, and the like. Accepts, sorts, and delivers administrative mail. Acts as back up support for the Concierge and accepts, sorts, logs, and delivers all incoming packages and parcels when necessary. Assists Residents with re-entry to their Independent Living apartment in the case of a lockout. Completes re-programming and creation of keycards as necessary. Physical Requirements/Working Conditions: Physical effort is minimal. Seventy-five percent (75%) of the workday is spent sitting, standing intermittently, and bending. Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate switchboard, computer, and other business equipment. Requires continuous mental and visual attention to diversified operations. Must be able to function efficiently despite distractions and interruptions. Communicates orally and/or in writing with residents, coworkers, families, and public. Visit our website: *************************************** Pre-employment criminal background check and drug screening are required. An Equal Opportunity Employer

Ingram Content Group (ICG) is hiring a Receptionist to support our Lightning Source in La Vergne, TN just outside Nashville. In this role, the Receptionist will maintain a high degree of knowledge regarding all Ingram policies, services, and procedures as detailed in the Basic, Advanced, and Specialty levels of the Customer Care certification process. You will demonstrate a high level of professionalism and courtesy when greeting associates, directing visitors, and answering switchboard phone calls. You'll respond to inquiries with a high degree of knowledge regarding all business units of ICG and all internal departments within each of these units. The Receptionist will represent the company by speaking and writing with refined, business-like vocabulary to ensure quality standards are met. You will ensure efficiency and accuracy when handling and resolving customer inquiries by maintaining a high degree of both product knowledge and knowledge of Ingram business units. Finally, you will document customers' comments and/or claims in a timely manner, utilizing strong spelling, grammar, punctuation, and data entry skills. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Required Qualifications: High School diploma or GED 2 years of contact center/customer service experience 1 year of experience in a receptionist or similar role Successful completion of all Customer Care Specialist's certification training after hire Preferred Skills: Basic Computer and Typing Skills Proven ability to multi-task well Key Responsibilities: Maintains current knowledge of new policies, procedures, as well as company personnel and happenings by understanding and effectively utilizing the intranet to direct calls. Diagnoses, discerns and resolves customer issues with minimal supervision. Maintains elevated level of professionalism and courteousness in both physical appearance and demeanor. Processes all administrative work as directed by the supervisor. Serves as point of contact for customers reporting errors, tracking, orders, and checking the status of orders placed. Makes appropriate decisions when submitting credit adjustments and works to resolve discrepancies. Adheres to published work schedule. Scheduling flexibility as needed to support on-site happenings at the facility front desks as needed. This list is not exhaustive. Hiring Salary Range: $17.99/hr - $21.77/hr. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 10 vacation days & 10 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

Safari Pet Resort is currently hiring for a full-time OR part-time Animal Care Receptionist to serve as the enthusiastic face of our premium animal care facility in the Murfreesboro, TN area. This office position earns a competitive wage starting at $15.00/hour. In addition to competitive pay and our fun-loving, supportive, and friendly culture, we offer our office receptionists the following benefits: Medical, dental, and vision insurance Paid time off (PTO) Flexible schedules Referral program Free doggie daycare during scheduled shifts Discounts on retail items Overnight lodging Healthy pet coverage So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon! DAY-TO-DAY Full-time receptionists are scheduled 3 - 4 days per week, and part-time receptionists are scheduled 2 - 3 days per week. Full shifts are typically 6:50 AM - 6:15 PM with an hour lunch. Half shifts are either 6:50 AM - 12:30 PM or 12:30 PM - 6:15 PM. In this full- or part-time customer service position, you provide exceptional customer service for our clients with either two feet or four. You are a friendly, charismatic person who makes our customers feel comfortable leaving their furry loved ones in our care. Through emails, texts, phone calls, and in-person chats, you interact with clients, answer questions, and schedule appointments. You perform a variety of client relations duties such as handling cash, engaging with pets, and managing incoming and outgoing client services. When owners drop their dogs and cats off, you lovingly handle their fuzzy friends. You also complete office tasks such as filing paperwork and making copies. You take pride in efficiently handling our office matters and keeping our customers happy! ABOUT SAFARI PET RESORT Dogs and cats in Middle Tennessee come to us to enjoy a pampered, individualized pet resort experience. Our founders have over 40 years of experience providing high-quality animal care, so they know what it takes to provide a lovely home away from home for our furry friends. At our sophisticated center, we offer premium overnight lodging, award-winning grooming, playful doggie daycare, and a swimming pool. We strive to create pleasant experiences for both our two-legged and four-legged clients. Our family-owned and operated business is passionate about taking care of animals, and we want to build a team that is too. We are looking for friendly, energetic people who will treat our clients' dogs and cats as if they were their own. Our employees enjoy generous benefits and a positive, supportive environment filled with fun and excitement. Join us at Safari Pet Resort, "Where Pets Go On Adventure"! OUR IDEAL ANIMAL CARE RECEPTIONIST Fast learner - able to pick things up quickly in a fast-paced environment Coordinated and efficienct- effectively prioritizes multiple tasks Personable and articulate - excellent communication and customer service skills Attentive - closely follows instructions no matter the circumstance Structured - highly organized and detail-oriented If this sounds like you, keep reading! REQUIREMENTS FOR AN ANIMAL CARE RECEPTIONIST Experience with customer service or sales Ability to work weekends and holidays High school diploma or equivalent Heart and love for working with dogs and cats If you meet the above requirements, we need you. Apply today to join our team as a full- or part-time Animal Care Receptionist! Location: 37130

Job Title: Receptionist/Admissions Coordinator Reports To: Executive Director Employment Type: Full-Time The Receptionist/Admissions Coordinator plays a vital role in welcoming new residents and their families to our assisted living community. This position is responsible for managing the admissions process from initial inquiry through move-in, ensuring a smooth, supportive, and compassionate experience. The ideal candidate will be a warm, organized, and detail-oriented professional who thrives in a people-centered environment. Key Responsibilities: * Lead Inquiry Management: Respond to phone, email, and in-person inquiries from prospective residents and families with empathy and professionalism. * Tour Coordination: Schedule and conduct facility tours, highlighting services, amenities, and the community culture. * Admissions Process Oversight: Guide families through the admissions process, including application paperwork, assessments, and coordination with healthcare providers. * Collaboration: Work closely with nursing, care, and administrative teams to ensure a seamless transition for new residents. * Documentation & Compliance: Maintain accurate records and ensure all admissions documentation complies with state regulations and facility policies. * Relationship Building: Develop and maintain relationships with referral sources such as hospitals, rehab centers, and case managers. * Marketing Support: Assist with community outreach, events, and marketing initiatives to promote the facility and increase occupancy. Qualifications: * Associate's or Bachelor's degree in healthcare administration, social work, marketing, or a related field (preferred). * 2+ years of experience in admissions, sales, or customer service in a healthcare or senior living setting. * Strong interpersonal and communication skills. * Compassionate and patient demeanor with a genuine interest in serving seniors. * Proficiency in Microsoft Office and CRM systems. * Knowledge of state regulations related to assisted living (preferred). What We Offer: * Competitive salary and benefits package * Supportive and mission-driven work environment * Opportunities for professional growth and development * The chance to make a meaningful difference in the lives of seniors and their families * Local Family owned and operated

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay starting at $18-19/hr Potential for multi - clinic work What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

The Concierge is an open area, front desk position that is a greeter to all visitors and a resource for residents and families. Duties include handling specific resident services, providing support to management and other departments and includes the following duties: * Extend a prompt, warm and inviting welcome to all visitors. * Answer calls in a friendly and professional manner. * Maintain a clean and neat reception area making a good first impression. * Seek administrative support as needed. * Perform multiple tasks simultaneously in a fast-paced, high-volume environment. Welcome with Warmth. Support with Purpose. Create a Legacy. At Legacy Senior Living, the first impression matters - and you're the face of our community. As a Receptionist, you'll set the tone of hospitality and care that defines every resident's and visitor's experience. Your friendly, professional presence is the heart of connection for residents, families, staff, and guests. * -- Your Mission as Receptionist You're more than a greeter-you're a coordinator, a communicator, and a calming presence in a busy, fast-paced environment. Your role ensures smooth day-to-day operations by managing communication, scheduling, and providing vital support to both residents and the broader team. * -- What You'll Do Communication & Customer Service * Greet all visitors warmly and professionally, making them feel welcome and comfortable * Answer phones promptly, with excellent telephone etiquette, and relay messages accurately and quickly * Handle appointment scheduling and coordination for residents and staff * Provide friendly assistance and answer questions from families, vendors, and guests Administrative & Operational Support * Maintain a clean, organized, and welcoming reception and lobby area * Manage incoming and outgoing mail and packages, including FedEx shipments * Maintain inventory of office and break room supplies, ordering as needed * Support the Business Office Manager with clerical duties including accounts payable assistance * Transport residents to and from doctor's appointments safely and on schedule * Assist with multi-tasking demands in a high-volume environment * -- Who You Are * A naturally warm and cheerful communicator with strong customer service skills * Well-organized, dependable, and able to manage multiple tasks efficiently * Proficient in Microsoft Word, Excel, Outlook, and other standard office software * Possess a valid driver's license and clean driving record * Comfortable handling sensitive information with professionalism and discretion * High school diploma or equivalent required; additional office training a plus * -- Why Legacy? Joining Legacy means working in a supportive environment that values your role in creating a home-like atmosphere. You'll enjoy: * Competitive pay and consistent scheduling * Comprehensive benefits including medical, dental, vision, and life insurance * PTO and paid holidays * Opportunities for growth and continued learning * A team-oriented culture built on respect, servant leadership, and community * -- Be the Welcome Everyone Remembers. Join Legacy Senior Living. If you're ready to be the friendly face and steady voice that connects our community, apply today and start making a difference every day. Qualifications * Excellent customer service skills * Good organizational and time management skills * Good problem-solving skills * Mature, cheerful personality * Desire to work with senior adults * Must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled. Knowledge Requirements * Must have minimum high school degree. (Prefer 2-4-year college degree) * Professional communication skills * Telephone etiquette and customer service * Any additional required training

Job DescriptionBenefits: Employee discounts Free uniforms Paid time off Job Title: Front Desk Agent Company: Courtyard by Marriott Nashville - Smyrna Courtyard Nashville Smyrna is looking for a friendly, professional, and customer service-oriented Front Desk Agent to be the first point of contact for our guests. The ideal candidate will have excellent communication skills, a passion for hospitality, and the ability to multitask in a fast-paced environment. Key Responsibilities: Greet and welcome guests with a warm, professional demeanor, ensuring a seamless check-in and check-out experience using Marriott's PMS system. Handle guest inquiries, concerns, and special requests with professionalism and efficiency. Process reservations, modifications, cancellations, and payments while maintaining billing accuracy. Answer phone calls and emails, providing assistance with bookings and general inquiries. Offer recommendations on hotel amenities, local dining options, and attractions. Coordinate with housekeeping and maintenance teams to address guest requests promptly. Maintain accurate guest records while upholding confidentiality and security standards. Resolve guest concerns or complaints in a courteous and timely manner. Follow Marriott brand standards and adhere to hotel policies to ensure a high level of service. Qualifications: Experience: MUST have FOSSE experience. Previous front desk, hospitality, or customer service experience required. Skills: Strong communication and problem-solving abilities. Ability to multitask and remain calm under pressure in a fast-paced environment. Other Requirements: Professional demeanor and a positive, team-oriented attitude. Flexibility to work various shifts, including evenings, weekends, and holidays. If you have a passion for hospitality, wed love for you to join our team!

Home2/Tru By Hilton Smyrna Nashville TN SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.