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Room service server vs server and hostess

The differences between room service servers and server and hostesses can be seen in a few details. Each job has different responsibilities and duties. Additionally, a server and hostess has an average salary of $28,020, which is higher than the $26,717 average annual salary of a room service server.

The top three skills for a room service server include guest rooms, beverage orders and in-room. The most important skills for a server and hostess are POS, food preparation, and food orders.

Room service server vs server and hostess overview

Room Service ServerServer And Hostess
Yearly salary$26,717$28,020
Hourly rate$12.84$13.47
Growth rate9%10%
Number of jobs144,55197,109
Job satisfaction--
Most common degreeHigh School Diploma, 34%High School Diploma, 39%
Average age3928
Years of experience--

What does a room service server do?

A room service server is an employee employed in a hotel or lodging to provide various services to the room occupants in the hotel. They often deliver ordered food, drinks, or movies to the occupants' rooms. Their duties and responsibilities include delivery of ordered foods or drinks, taking orders, collecting dirty dishes from rooms, and maintaining supplies and orders.

What does a server and hostess do?

A server and hostess is an employee who plays the dual role of both a hostess and a server. As implied by this, a server and hostess is in-charge of welcoming guests as they enter the restaurant, ensuring that the guests' tables are ready before leading them to their assigned tables, handing over the menu, and waiting for the guests to finalize their order. Once the guests are ready to order, the server and hostess takes on the server role by bringing the guests' order to the kitchen, waiting for the food to be ready, and bringing the food to the guests' table.

Room service server vs server and hostess salary

Room service servers and server and hostesses have different pay scales, as shown below.

Room Service ServerServer And Hostess
Average salary$26,717$28,020
Salary rangeBetween $18,000 And $39,000Between $21,000 And $37,000
Highest paying CityPortland, MEBinghamton, NY
Highest paying stateMaineNew York
Best paying companyBeth Israel Deaconess Medical CenterBlue Dolphin Energy
Best paying industryHospitalityHospitality

Differences between room service server and server and hostess education

There are a few differences between a room service server and a server and hostess in terms of educational background:

Room Service ServerServer And Hostess
Most common degreeHigh School Diploma, 34%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Room service server vs server and hostess demographics

Here are the differences between room service servers' and server and hostesses' demographics:

Room Service ServerServer And Hostess
Average age3928
Gender ratioMale, 51.8% Female, 48.2%Male, 18.3% Female, 81.7%
Race ratioBlack or African American, 10.3% Unknown, 5.8% Hispanic or Latino, 19.3% Asian, 7.4% White, 56.0% American Indian and Alaska Native, 1.2%Black or African American, 11.4% Unknown, 5.6% Hispanic or Latino, 20.8% Asian, 8.2% White, 53.1% American Indian and Alaska Native, 0.8%
LGBT Percentage6%6%

Differences between room service server and server and hostess duties and responsibilities

Room service server example responsibilities.

  • Clean and defrost mini bars regularly.
  • Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
  • Perform various financial activities such as cash and credit card processing, daily revenue reports, bank deposits, and payroll.
  • Assist in weekly payroll and scheduling responsibilities.
  • Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
  • Build relationships with guests -help prepare for restaurant opening -Maintain restaurant at all times -Persuasive- positive use of upselling techniques

Server and hostess example responsibilities.

  • Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
  • Provide quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit card transactions.
  • Perform bartending duties during busy events or whenever require.
  • Coordinate with kitchen managerial staff using POS systems to ensure timely and accurate order preparation.
  • Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
  • Manage expediter window paying close attention to garnishes and presentation.

Room service server vs server and hostess skills

Common room service server skills
  • Guest Rooms, 8%
  • Beverage Orders, 8%
  • In-Room, 6%
  • Cash Handling, 6%
  • Guest Service, 6%
  • Cleanliness, 6%
Common server and hostess skills
  • POS, 11%
  • Food Preparation, 10%
  • Food Orders, 9%
  • Customer Orders, 7%
  • Customer Service, 6%
  • Drink Orders, 5%

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Updated January 8, 2025

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