Endpoint Management Administrator
Salesforce administrator job in Fairbanks, AK
Join our team as an Endpoint Management Administrator. Join us in making a meaningful impact on education and technology access for UAF!
The Endpoint Management Administrator at the University of Alaska Fairbanks is a crucial member of our Information Services Operations team, dedicated to providing comprehensive technology support to students, faculty, and staff. This role involves deploying, maintaining, and troubleshooting a wide array of software and hardware on endpoints, as well as administering endpoint management platforms and services. The administrator is responsible for ensuring these endpoints comply with organizational policies and operate efficiently within the university's network. Working collaboratively with technical staff across the university, they handle diagnostics and support for networking, security, and resource access services. The role demands a strong focus on customer service, including on-site and desk-side support, warranty management for Dell devices, and maintenance of campus computer lab equipment. Additionally, the administrator participates in a rotating on-call schedule, requiring responsiveness to urgent incidents outside of standard work hours, and may involve travel to remote locations. The ideal candidate will possess excellent communication skills, a customer-focused work ethic, and the ability to work both independently and as part of a team. A Bachelor's degree in a relevant field (i.e. Information Technology or other related field) and 2 years experience, or an equivalent combination of training and experience is required for this role.
THIS RECRUITMENT IS A RANGE RECRUITMENT (Technician, Administrator or Engineer) AND GRADE PLACEMENT IS BASED ON EDUCATION AND EXPERIENCE.
To succeed in this role, the applicant should have a robust background in providing customer-focused technical support and demonstrated experience administering endpoint management services, including Active Directory, Intune/MECM/SCCM, Apple MDM, and print management services. Proficiency in managing endpoint configurations and a solid understanding of security protocols and network troubleshooting are essential. Additionally, excellent communication skills and the ability to work collaboratively with diverse teams while maintaining professionalism under pressure will greatly contribute to thriving in this position.
We're looking for someone passionate about customer service and tech to join our team. If you're someone who thrives in a collaborative environment and loves solving technical challenges, we want to hear from you!
What You'll Need:
Customer Service Experience: You should be skilled in listening and communicating, with a knack for professionalism and flexibility.
Team Player: You'll need to work well with colleagues, management, and customers alike, providing top-notch service in a dynamic environment.
Technical Know-How: Experience with enterprise endpoint and application management is essential. You should be comfortable with diagnosing and fixing computing issues both over the phone and in person.
Communication Skills: Be able to break down complex tech topics into simple, understandable terms for a variety of audiences.
Professionalism: Maintain a professional appearance and demeanor, even when under pressure.
Adaptability: Be ready to learn new technologies and processes, and work well both independently and in a team.
Security Savvy: Knowledge of secure IT practices is important, and you should be able to follow established safety protocols.
Physical Requirements: Ability to lift and move devices up to 50 pounds, and occasional travel might be required.
Bonus Points If You Have:
Certifications: ITIL, Lean, Agile, DevOps, Microsoft, JAMF, Dell, or Apple certifications.
Higher Education Experience: If you've worked in a university setting before, that's a plus!
Endpoint Management Skills: Experience with OS deployment, app packaging, patch management, and application virtualization is great.
Advanced Tech Skills: Familiarity with Microsoft System Center Configuration Manager, JAMF, and device drivers for Windows and mac OS is highly valued.
Troubleshooting Tools: Experience with performance metrics and packet capturing can set you apart.
Team Spirit: A track record of promoting organizational goals and working effectively in a team is a strong plus.
Minimum Qualifications:
Minimum associate's degree in a relevant field and 3 years experience, or an equivalent combination of training and experience. Experience supporting endpoints in a professional/enterprise environment. Demonstrated ability to install and configure workstations adn peripherals. Excellent customer service and writing skills.
*Must possess and maintain a valid driver's license and clean driving record in compliance with UA Safe Driving Criteria.
Bonus Requirements:
Bachelor's degree in a relevant field (i.e. Information Technology or other related field) and 2 years experience, or an equivalent combination of training and experience. Industry-standard certifications or academic courses in relevant fields.
Position Details:
This position is located on-site on the Troth Yeddha' campus in Fairbanks, Alaska. This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA Provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tution waivers foremployees and fmaily members and affordable medical, dental and vision care coverage. New hires will be place on the UA Staff Salary Schedule, Grade 79, based on education and experience. NOTE: THIS RECRUITMENT IS A RANGE RECRUITMENT AND GRADE PLACEMENT IS BASED ON EDUCATION AND EXPERIENCE.
To complete your application, please attach a Cover Letter, Resume and contact information for three (3) professional references.
Applications will be reviewed on a rolling basis until a successful candidate is identified.
By submitting your application to this job posting, you should understand that there is no guarantee your application will be reviewed by the department.
Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient and viable number of qualfied candidates have been identified.
*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************.
UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: *********************************
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position, please contact Lee Ann Amerson, NTS HR Coordinator, at ******************* or **************.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*
Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.
Easy ApplyP-02568757 Air Union Admin
Salesforce administrator job in Anchorage, AK
**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
+ Management LevelManagement Level
+ Associate
+ Job LevelJob Level
+ 08 - Union Administrative
+ Job FamilyJob Family
+ AIR - Default
+ Job CategoryJob Category(empty)
+ Job ClassificationsJob Classifications
+ 000 - 000 (Compensation Grade Default - USA)
+ 8 - Laborers and Helpers (EEO-1 Job Categories-United States of America)
+ OP - OP (OP - NON-OP)
+ UNION_REQUIRED_YES - Yes - (Union Required-United States of America) (Union Required - USA
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
**Other Criteria:**
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
**Basic Qualifications:**
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Production Service Systems Administrator 3
Salesforce administrator job in Juneau, AK
Are you ready to dive deep into the latest cloud technologies, and be part of an impactful operations team? If you're an US citizen with a passion for cloud computing, strong social skills, and a desire to learn, this is your time to shine! Translate your industry knowledge into large-scale success with a tech leader. Customers rely on Oracle Cloud Infrastructure (OCI) to power their business as they take on some of the world's biggest challenges. We're looking for a Technical Operations Engineer who would be responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide critical issue support to a wide variety of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.
**Responsibilities**
Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis.
+ U.S. Citizen
+ **Must be located in either Austin, TX, Seattle, WA or Reston, VA**
+ **Ability to work evening shift from 11PM to 9AM (eligible for shift differential pay)**
+ Bachelor's degree, in Computer Science, or equivalent work experience.
+ Experience with Linux System Administration, Networking, Storage, Compute and Virtualization
+ Experience participating in or running incident bridges.
+ Customer focus, passion for delighting customers.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $35.24 to $76.06 per hour; from: $73,300 to $158,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Systems Administrator
Salesforce administrator job in Willow, AK
Applicants must pass a background check, reference check, and pre-employment drug screening. Returning Applicant/Current Employee? Click here to Apply to Additional Positions Apply
Systems Administrator
DepartmentInformation Technology Department Reports ToIT Administrator Lead Open Date10/20/2025 From Salary:$68,640 To Salary:$74,880 SUMMARY:
The Systems Administrator oversees and maintains the organization's IT infrastructure, including servers, network equipment, cloud services, backup systems, and endpoint devices. This role is responsible for ensuring system availability, security, and performance across the environment. Duties include managing upgrades and installations of new hardware and software, monitoring system health, troubleshooting issues, implementing security measures, and ensuring reliable data backup and recovery.
The Systems Administrator also provides advanced support to staff, manages user accounts and permissions, maintains documentation of infrastructure and workflows, and partners with vendors to maintain a secure and resilient IT environment. This role requires the ability to work independently, build trust across the organization, and deliver consistent, high-quality support to staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Monitor, maintain, and troubleshoot servers, networks, and endpoint systems.
* Administer Microsoft 365, Active Directory, and cloud-based services.
* Manage installation, configuration, and patching of operating systems, applications, and hardware.
* Oversee data protection systems, including:
* Maintaining effective backup solutions.
* Testing and documenting recovery processes.
* Ensuring recovery procedures are functional in the event of emergencies.
Cybersecurity Incident Response Administrator
Salesforce administrator job in Juneau, AK
GovCIO is currently hiring for Cybersecurity Incident Respose Administrator to be responsible for Security Information and Event Management (SIEM) systems. This position will be located in Radford, VA and will be a remote position. **Responsibilities**
The Senior Cybersecurity Incident Response Administrator (Information Assurance Engineer - Senior) will be responsible for managing Security Information and Event Management (SIEM) systems, including deploying, installing, managing infrastructure, and monitoring events in accordance with Army Business System Log Data Policy and other DoD/Army requirements. The role involves creating SIEM dashboards to display clear and concise visualizations of security-related events, enabling the detection of anomalies and investigation of threats in near real-time. The engineer will monitor SIEM dashboards to detect threats and anomalies, investigate events, and escalate as necessary. Additionally, the role includes assessing and developing reporting requirements to support audits and security controls, providing Public Key Infrastructure (PKI) support, and monitoring DoD and Army web application security standards and best practices. The engineer will review Army Cyber Tasking Orders (CTOs), coordinate with Army Cyber Security Service Providers, participate in SW Assurance reviews, and evaluate Information Systems Design Plans for compliance with relevant security regulations, policies, and best industry practices.
+ Proficiency in creating and managing SIEM dashboards for security event visualization.
+ Strong ability to monitor and investigate security events and anomalies.
+ Experience coordinating with Cyber Security Service Providers for audit logs and incident response.
+ Participation in SW Assurance reviews for application audit log validation.
+ Ability to review and evaluate Information Systems Design Plans and related documents for security compliance.
**Qualifications**
High School with 9+ years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Secret
+ Cybersecurity Certification (such as Certified Information Systems Security Professional (CISSP)/Information Systems Security Engineering Professional (ISSEP)/Security+/Certified Ethical Hacker (CEH/etc.)
+ 9+ years' experience with Cybersecurity and Incident Response or related areas
+ Extensive experience managing Security Information and Event Management (SIEM) systems, including getting relevant data into the SIEM.
+ Experience in developing reporting requirements for audits and security controls.
+ Knowledge of Public Key Infrastructure (PKI) and managing SSL/TLS certificates.
+ Familiarity with DoD and Army web application security standards and best practices.
+ Ability to review and respond to Army Cyber Tasking Orders (CTOs).
***PENDING CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in Computer Science
+ Familiarity with Army enterprise monitoring tools and practices.
+ Strong analytical and problem-solving skills.
+ Excellent communication and coordination skills.
+ Experience with incident response activities.
+ Knowledge of engineering change proposals and configuration management.
+ Understanding of Continuity of Operation Plans and Communication Plans.
+ Experience with security regulations and best industry practices.
\#pdaltess
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $105,000.00 - USD $150,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6784_
**Category** _Cyber Security & Intelligence_
**Position Type** _Full-Time_
Support/SRE Engineer
Salesforce administrator job in Alaska
Respond to automated alerts and execute playbooks. Manage ongoing incidents, using your understanding of SamsClub to involve the right teams and resolve as quickly as possible. Ensuring we can get an understanding of the system and debug a problem easily.
Set the standards with teams for building resilient, debuggable systems.
Ensure we never fail for the same reason twice.
Follow up on each incident to ensure the appropriate action items are in place and prioritized.
Help teams build tools to automate the toil of on call duties.
About you:
Based in the U.S, and willing to work core hours in EST / EDT.
Have experience handling on call shifts for mission-critical systems.
Have been responsible for the tools and processes used to debug and correct failures in those systems.
Have done hands-on development with cloud infrastructure (GCP, Azure, Kubernetes, Docker).
Endpoint Administrator
Salesforce administrator job in Anchorage, AK
OPTI STAFFING GROUP IS HIRING Opening: Endpoint Administrator Pay: $34 + Benefits COMPANY INFO: We are partnering with a well established Alaska based organization to bring on a skilled Endpoint Administrator. This role supports the IT Manager and plays a key part in maintaining reliable, secure, and efficient technology systems across the organization.
WHAT YOU'LL DO:
Manage the full lifecycle of endpoint devices, including deployment, configuration, updates, and ongoing maintenance through modern device management tools such as Intune, SCCM, or Endpoint Central
Oversee operating system imaging, patching, and updates for Windows, mac OS, and mobile platforms
Support security standards by enforcing endpoint security policies including encryption, antivirus, and vulnerability remediation
Monitor device compliance related to internal standards and regulatory requirements
Develop scripts and workflows that automate provisioning and ongoing system upkeep
Monitor endpoint health and performance and implement optimizations to maintain high reliability
Provide Tier 2 and Tier 3 support for endpoint issues and collaborate closely with help desk staff on escalated incidents
Work with internal teams to troubleshoot and resolve technical challenges across the organization
REQUIREMENTS:
Strong communication skills with the ability to provide clear support and collaborate across departments
Strong customer service mindset with the ability to work under pressure while remaining organized and detail focused
Advanced problem solving skills with the ability to investigate and resolve complex technical issues
Ability to maintain confidentiality regarding sensitive information
Solid understanding of networking and systems hardware and software or the ability to learn quickly
Ability to manage time effectively and work with minimal supervision
Must have a valid Alaska driver license and reliable insured transportation
Must be able to climb stairs and ladders and access roofs, pits, attics, and similar environments as needed
Ability to sit, stand, walk, bend, kneel, crawl, and lift up to fifteen pounds
Comfortable working at multiple onsite locations and occasionally outside of standard hours
High school diploma or equivalent required
BENEFITS:
Comprehensive benefits package including medical, dental, vision, retirement plan, paid time off, and additional employer provided perks.
NEXT STEPS:
Just hit the
“Apply”
button above and you're half-way home!
Or, send your resume to
IelMoussa@optistaffing.com
or call
907-222-7007
and we'll set up a time to meet!
__
Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.
Opti is the recruiting partner for some of the country's leading companies-offering hiring solutions you can't find anywhere else.
Our recruiters will take the time to get to know you, understand what you're looking for in a job and then present job opportunities that are a good fit for your skills and experience.
Sales (Future Opening)
Salesforce administrator job in Anchorage, AK
GCI's Account Manager will develop and maintain long-term relationships with key decision makers within strategic accounts. Understand business applications and the needs of customers. Employ technology applications and services to achieve revenue, margin growth, and customer retention in an assigned territory of prospective and/or current customers within a market and/or product grouping.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Focus Areas (see addendum for additional details):
To be used at beginning for posting process
GCI Commercial - Sales Force
USAC
Regulated Accounts
Outside field sales calls and account reviews with current and prospective customers. Negotiate and maintain contracts for services within a geographic territory. Identify appropriate products and services to meet customer needs, developing customer proposals, closing, and ensuring sales are properly executed.
Preparation of prospective customers to include developing and implementing a personal sales plan to meet or exceed department goals.
Business development/relationship with key customers. Develop an intimate familiarity with customer's core business and their market growth opportunities. Maintain detailed knowledge of industry trends and issues of importance to assigned customers and industry segments. Continually develop and maintain relevant product knowledge.
Operation activities, trouble shooting, and attend department meetings. Report results of sales and retention efforts to management.
COMPETENCIES:
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
Goal oriented, persuasive, motivated self-starter, professional in habits and appearance, capable of successfully performing job duties with minimal supervision.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
Ability to interact on a strategic level with peers, senior management, interdisciplinary teams, current, new and/or upset customers, vendors, and employees.
Ability to build rapport and collaborate with others within the company and externally.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Strong verbal, written communication, and excellent active listening skills.
Demonstrated ability in developing and producing complex written and verbal customer proposals.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Demonstrated ability to meet or exceed established targets, measurable performance goals, and sales quotas on a consistent basis.
Knowledge of and successful utilization of documented sales processes.
Strong record keeping and organization skills.
Exceptional adaptability and problem-solving skills.
Resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.
Maintains a general knowledge of all relative products and services offered by GCI.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
Minimum Qualifications:
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Bachelor's degree in Marketing, Business, Economics or similar emphasis. *
Minimum of four (4) years of progressively responsible sales experience, to include a minimum of three (3) years of experience developing proposals and three (3) years of experience in a customer service sales related industry consistently meeting or exceeding sales quota. *
Preferred:
Telecommunication Sales experience.
Relevant telecom industry or job specific certifications.
Required at ALL Levels
DRIVING REQUIREMENTS:
This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Must be able to travel and meet with customers at their locations throughout assigned territory.
Work is primarily sedentary, requiring daily routine computer usage and heavy telephone usage/virtual interaction (i.e., Teams) with customers, vendors, and other employees.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Must be willing and able to work a flexible schedule, including additional time on weekends, holidays, before or after normal work hours to meet goals and deadlines.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Required Training for Job Role:
Antenna Training: No
Lifeline Training: No
911 Training: No
FAR Training: No
FCC396: No
E-Rate & RHC Training: No Consumer/ Yes Business
SOC: 132099
WC: 8901
ADDENDUMS:
Focus Area: GCI Commercial - Sales Force
Additional Job Requirements:
Work with established GCI customers to keep and grow business by helping solve issues suite of products and custom solutions. Work with solutions engineers to design solutions to meet unique customer requirements. Act as a point of contact for a set of named accounts. Act as a client advocate with a focus on making GCI the best source. Build long-lasting, mutually beneficial relationships with contacts, always striving to find the products which best fit the individual needs of the client. Aid internal departments by collecting information, such as customer requirements for new product development, participating in events on behalf of GCI, and identifying industry trends.
Additional Competencies:
Demonstrated ability to build relationships with clients based on trust and respect.
Ability to collaborate with internal departments to facilitate operational excellence.
Ability to keep accurate records pertaining to inventory and account notes in CRM Salesforce.
Ability to maintain updated knowledge of company products and services, identify industry trends, and stay up to date with customer verticals.
Must be technically competent and sales inclined.
Must be proactive and passionate about providing customer solutions and satisfying clients.
Ability and desire to work in a fast-paced challenging environment.
Understanding of industry behaviors and industry trends.
Extensive, accurate product knowledge.
Additional Minimum Qualifications:
Required:
Minimum of three (3) years' experience in B2B related industry consistently meeting or exceeding goals.
Focus Area: USAC
(Universal Service Administration Company)
Additional Minimum Qualifications:
Required:
Experience in telecommunications, IT Solutions, or media sales including experience with telecommunications or media related products including voice, wireless, cable, advertising and/or data.
Experience selling to state and local government entities.
Experience with and understanding of USAC funding rules and regulations.
Experience with developing and producing a variety of complex written and verbal customer proposals, responding to bids, and creating account strategies.
Preferred:
Experience in the Government sector.
Additional Physical Requirements and Working Conditions:
Position requires travel at least one week out of each month, including travel within Alaska and to and from the Lower 48 states.
Focus Area: Regulated Accounts
Additional Minimum Qualifications:
Required:
Experience in telecommunications sales of products including voice, wireless, cable, and/or data.
Experience selling into regulated government accounts at the state, local, and federal level.
Experience with and understanding of USAC funding rules and regulations.
Experience with developing and producing a variety of written and verbal customer proposals, responding to bids and creating account strategies.
Preferred:
Experience in the Government sector.
Additional Physical Requirements and Working Conditions:
Position requires regular travel within Alaska and to and from the Lower 48 states.
Auto-ApplySupport Engineer I
Salesforce administrator job in Juneau, AK
Remote - US The SupportEngineer Iprovides initial contact with customers, assessing andassistingwith technical issues and customer inquiries. The Support Engineer I is dedicated and driven to provide each client with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all technical issues related to Cleo software.
**What You Will Be Doing**
+ Provide initial contact with customers via phone, email, or remote access, addressing customer inquiries while ensuring top-tier customer service.
+ Troubleshoot and develop technical solutions related to software licensing, installation, configuration, and general operation for customers.
+ Monitor assigned customer queues and provide appropriate responses to meet stated SLAs.
+ Escalate urgent problems requiring more in-depth knowledge to the next level of engineers.
+ Leverage the Solution Center effectively, including the knowledge base, to assist and inform customers.
+ Provide appropriate, relevant verbal and written content to customers.
**Your Qualifications**
+ Bachelor's Degree or 1+ years of Technical Support work experience
+ Customer Service Experience
+ General Operating System Knowledge
+ General Networking knowledge
+ General Software Knowledge (Installation, Configuration, Migration, Removal)
+ Communication Protocol experience (HTTP / SMPT / FTP / SSHFTP)
**A few things we have to offer:**
+ Compensation $55,000 to $65,000 annually
+ Great Healthcare + Dental + Vision
+ Flexible PTO
+ Culture of support, encouraging Life-Work balance
+ 401k match
+ FSA and HSA options
+ Employee Assistance Program
+ Paid Parental Leave
+ Representing a company with 4,000+ clients and a 99% retention rate
+ Accelerated title and salary growth potential
+ A fun and energetic work environment that makes you excited to go to work every day
_Cleo Communications US, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or any other characteristic protected by law._
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Cloud Administrator
Salesforce administrator job in Juneau, AK
Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. Alaska Native Corporations hold a distinct purpose and share a familiar creation story born in an act of Congress in 1971.
Join a fast-growing "forever" company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia.
At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company's mission. We are a team focused on gold standard customer service and professional growth with competitive benefits and profit-sharing plans and help support a business model that gives back to the community of shareholders.
Summary:
The Cloud Administrator will be responsible for managing, monitoring, and optimizing Goldbelt's cloud-based infrastructure. This role requires deep expertise in cloud services, security, and automation, with an emphasis on maintaining high levels of system availability, performance, and security across multiple cloud platforms. As a Cloud Administrator, you will collaborate with cross-functional teams to ensure seamless integration of cloud-based solutions into our business processes, maintain cost-effective solutions, and continuously improve our cloud infrastructure to support our growing needs.
This is an onsite position in Juneau, AK relocation expenses are not being considered at this time.
Responsibilities
Essential Job Functions:
* Cloud Infrastructure Management: Configure, monitor, and maintain the company's cloud environments (e.g., Azure, AWS, SaaS) to ensure optimal performance and scalability
* Security and Compliance: Ensure infrastructure security and compliance by monitoring access, usage, and resources
* System Backups and Recovery: Perform system backups and recovery to maintain data integrity and availability
* Technical Support: Provide technical support for cloud applications and services, and train end users as needed
* Collaboration: Work closely with IT security teams to monitor the company's cloud privacy and respond to technical issues in a timely and efficient manner
Qualifications
Necessary Skills and Knowledge:
* Strong understanding of cloud security principles and best practices
* Excellent problem-solving skills and the ability to troubleshoot complex issues
* Ability to embrace change, learn quickly, and thrive in a dynamic corporate environment
* Skill in working harmoniously within cross-functional teams to achieve common objectives
* Ability to prioritize tasks, manage multiple projects, and meet deadlines
* Must have the ability to communicate effectively and diplomatically, both verbally and in writing, with co-workers and with outside agencies, partners, shareholders, and business associates
* Strong cultural awareness and sensitivity, with the ability to adapt messages and strategies for diverse audiences
* Strong understanding of relevant software, tools, and systems used in the corporate environment. This includes a proficiency in standard software applications, including Windows and MS Office Suite (Outlook, Word, PowerPoint, and Excel)
Minimum Qualifications:
* Bachelor's of Science in Information Technology, or equivalent years of experience
* Certified in AZ-500, MS-500, MS-700, AZ-104, or SC-400 or equivalent certification.
* Minimum of five years in Information Technology
* Proven experience in cloud administration, with expertise Azure and other SaaS applications
* Ability to successfully pass a background check
* Must be able to support core hours of 8am to 5pm PST (pacific standard time)
* Must be willing to travel up to 25% of the time
Preferred Qualifications:
* Six or more years of experience in support of Azure Cloud
* Certified as an Azure Administrator Associate, MS-102 Administrator Expert, or equivalent certifications
* Relevant certifications such as ITIL, CISM, or equivalent certifications
* Experience and adherence to compliance frameworks: (CMMC Level 2, GovHigh, 32CFR, CUI, FedRAMP, NIST-800, PCI-DSS, HIPAA/HITECH, SOC 1 & SOC 2) and internal security best practices
* Experience with automation tools and scripting languages
* Local candidates and Shareholders of Goldbelt are strongly preferred
* Experience working with 8(a) companies
* Previous experience working with Alaska Native Corporations (ANCs)
* Previous government contracting experience
Pay and Benefits
The salary range for this position is $100,200 to $130,000 annually.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. Our annual incentive compensation plan is designed to reward your contributions to Goldbelt's success. It's a profit-sharing initiative tied to our strategic objectives, demonstrating that your efforts directly impact our achievements. As an employee, you'll also enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
Auto-ApplyAssociate Architect - Oracle PaaS Administrator
Salesforce administrator job in Juneau, AK
*****CANDIDATE MUST BE US Citizen (due to contractual/access requirements)***** We are seeking a highly skilled and experienced Oracle Platform as a Service (PaaS) Administrator to join our dynamic team. This pivotal role involves leading the definition and design of complex Oracle Financial PaaS processes and functions, facilitating the development of sophisticated enterprise business solutions, and contributing to strategic initiatives. The successful candidate will play a critical role in ensuring the robust, secure, and efficient operation of our Oracle PaaS environment, balancing functional requirements with service quality and adherence to enterprise policies and security standards. This role also involves providing leadership and mentorship in areas of expertise and architecture to peers, developers, management, and business users.
**Key Responsibilities:**
+ Lead the design and definition of complex Oracle Financial PaaS processes and functions.
+ Facilitate the development of advanced enterprise business solutions utilizing Oracle PaaS.
+ Contribute to enterprise strategy development, including opportunity identification and business innovation.
+ Select and ensure the effective application of appropriate design standards, methods, and tools.
+ Review application designs to ensure optimal technology selection, efficient resource utilization, and seamless system integration.
+ Ensure system architecture adheres to functional, service quality, security, and enterprise policy standards.
+ Participate in customer walkthroughs, technical reviews, problem resolution, and decision-making processes.
+ Provide leadership and mentorship to peers, developers, management, and business users on Oracle PaaS architecture and best practices.
+ Manage Oracle Cloud Infrastructure (OCI) resources, including provisioning and maintaining compute, storage (Object Storage, Block Volumes), and networking components (VCNs, subnets, NSGs, security lists).
+ Administer and configure Oracle PaaS services such as Oracle Integration Cloud (OIC), Autonomous Database (ADW, ATP), Oracle Analytics Cloud, and Oracle FDI, ensuring secure and efficient operation.
+ Implement and manage Identity and Access Management (IAM) through IDCS or OCI IAM, including role setup, policies, single sign-on (SSO), and application/user provisioning.
+ Conduct proactive monitoring, performance tuning, and cost optimization of Oracle PaaS environments.
+ Implement and enforce security best practices, including encryption, patch management, vulnerability scanning, backup/recovery, access audits, Cloud Guard, and Data Safe, ensuring SOX compliance.
+ Provide frontline support for incident management, diagnosing and resolving platform issues, coordinating with IT teams and vendors, and documenting operational processes.
+ Develop and maintain automation scripts (Shell, Python) for streamlining tasks, ensuring peer review and version control.
+ Maintain comprehensive technical documentation, oversee licensing, manage change control, and develop recovery plans.
+ Collaborate effectively with developers, analysts, and security teams, and potentially mentor junior staff.
**Core Skills and Experience:**
+ **Oracle Cloud Infrastructure (OCI) Expertise:** Compute, Storage (Object Storage, Block Volumes), Networking (VCNs, subnets, NSGs).
+ **Oracle PaaS Services:** Oracle Integration Cloud (OIC), Oracle Data Integrator (ODI), Identity Cloud Service (IDCS), Autonomous Database (ADW, ATP), Oracle Analytics Cloud (OAC), Visual Builder Cloud Service (VBCS), APEX, WebLogic.
+ **Database Administration:** Oracle Database administration and data transformation experience.
+ **Scripting & Automation:** Proficiency in Shell/Bash scripting and Python. Java experience is a plus.
+ **Security & Compliance:** IAM/Policy configuration, encryption, patching strategies, SOX compliance, and audit experience.
+ **APIs & Integrations:** Experience with REST APIs and FDI SOAP.
+ **Performance Optimization:** Proven ability in performance tuning, health checks, and cost tracking.
+ **Operational Excellence:** Strong skills in incident triaging, technical documentation, backup strategies, and disaster recovery.
**ESSENTIAL RESPONSIBILITIES**
+ Assists in providing strategic consultation to business customers in defining or designing less complex business processes, functions and organizational structures, as well as in researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitates development of enterprise business solutions that combine knowledge of particular business processes and issues, general technological options, and process facilitation techniques. Participates in enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development.
+ Assists in specifying and designing less complex systems, solutions, networks, infrastructure elements, or processes. Selects appropriate design standards, methods and tools and ensures that they are applied effectively. Reviews others' system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Establishes policy for selection of architecture components. Evaluates and undertakes impact analysis on major design options. Ensures that the system architecture balances functional, service quality and systems management requirements.
+ Assists in using appropriate tools, including models of components and interfaces, to contribute to the development of architectures. Produces detailed component requirements, specifications and translates these into detailed solutions/designs for implementation using selected products. Provides advice on technical aspects of system development, integration (including requests for changes, deviations from specifications, etc.) and processes. Ensures that relevant technical and business strategies, policies, standards and practices are applied correctly.
+ Assists in selecting and using tools and methods to establish, clarify, and communicate the functional and non-functional requirements of system users, their characteristics, and tasks. Identifies the technical, organizational, and physical environment in which less complex products or systems will operate. Identifies, proposes, initiates, and leads improvement programs, taking responsibility for the quality and appropriateness of the work performed and the realization of measurable business benefits. Modifies existing process improvement approaches and/or develops new approaches to achieving improvement.
+ Assists in ensuring the resolution of a variety of architecture and business problems and serves as a technical or business resource for less complex project initiatives.
+ Communicates effectively with all levels of organization
+ Manages expectations of customers, partners and management
+ Participates in customer walkthroughs and plans; design and technical walkthroughs; and problem resolution and decision making
+ Interacts with departments across the organization as necessary, including the development and interpretation of less complex requirements for peers and other staff.
+ Maintains an in-depth knowledge of specific technical aspects in area of expertise and provides advice regarding their application. The area of specific expertise may be any aspect of information or communication technology, technique, method, process, product, or application area.
+ Provides leadership in the areas of expertise and architecture to their peers, developers, management and business users including technical expertise, coaching, and ad-hoc training by:
+ Preparing presentations on less complex issues on the area of expertise
+ Presenting to their peers to ensure consistency to Highmark's strategic direction.
+ Other duties as assigned or requested.
**EDUCATION**
**Required**
+ Bachelor's Degree in Information Technology or related field
**Substitutions**
+ 6 years of related experience in lieu of a 4 year degree
**Preferred**
+ Master's Degree
**EXPERIENCE**
**Required**
+ None
**Preferred**
+ Health insurance industry business knowledge
**LICENSES or CERTIFICATIONS**
**Required**
+ None
**Preferred**
+ Industry certifications
**SKILLS**
An Architect is not required to have experience in all of these, but is required to have those needed to support applications they are responsible for supporting. Current skill set are reviewed every other year, new skills may be required to meet changing business needs.
+ Skills:
+ IMS, DB2, Oracle and Teradata Databases, Data Warehousing
+ COBAL, Visual Basic, C C++, SAS
+ Java/JavaScript Framework
+ PEGA, CSS3, Mobile, JSON, Cognos, Hadoop, SQL, J2EE, HTML5/XML
+ Project Management Tools:
+ Waterfall
+ Agile
+ Certification in application areas such as:
+ Java Developer
+ DB2, Cogno, PEGA, Enterprise Architect(SCEA), Project Management
**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**
**Position Type**
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Occasionally
Lifting: 25 to 50 pounds
Never
**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._
_Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._
**Pay Range Minimum:**
$57,700.00
**Pay Range Maximum:**
$107,800.00
_Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at *****************************
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J273116
ServiceNow Platform Administrator
Salesforce administrator job in Juneau, AK
The role of a ServiceNow Platform Administrator involves managing and maintaining the ServiceNow platform to ensure its optimal performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing access controls, and user permissions.
+ Tier 1 support of ServiceNow Platform Incidents, identifying issues and further troubleshooting efforts.
+ Collaborate with stakeholders to address system problems .
+ Serves as the back up to respond to user requests for system needs and upgrades or handles request that are more complex.
+ Troubleshoots and resolves complex problems in an efficient manner with little to no supervision.
+ Troubleshoot integration issues such as system/service accounts, API's, User Management Certs, etc.
+ Manage Dashboards and reports to provide insights into platform usage, license allocations, and performance.
+ Support data driven decision making .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ ServiceNow Certified System Administrator (CSA) Required and other relevant certifications are optional.
**Other Job Specific Skills**
+ Extensive experience reviewing various system log files.
+ HIWAVE management.
+ Proficiency in ServiceNow administration and development.
+ Knowledge of scripting languages like JavaScript, HTML, and CSS.
+ Strong analytical skills to diagnose and resolve technical issues.
+ Ability to communicate effectively with technical and non-technical stakeholders.
+ Prior experience in IT Service Management (ITSM).
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
65,400 - $100000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
NAEP 2026 - Assessment Administrator
Salesforce administrator job in Fairbanks, AK
Westat is currently seeking motivated individuals committed to excellence and experienced in working with primary and secondary school students to work as Assessment Administrators for the 2026 National Assessment of Educational Progress (NAEP) study. NAEP stands as the nation's most comprehensive, ongoing measure of student knowledge and skills, providing nationally representative insights into what U.S. students know and can achieve across a range of subject areas.
The primary role of the NAEP 2026 Assessment Administrator (AA) is to administer assessments in participating schools for grades 4, 8, and 12 in public and private schools. In addition to administering assessments, AAs assist with preparation and other assessment-related activities in collaboration with assessment coordinators (AC). AAs will be administering assessments using school devices. This includes collaborating with your team to install the NAEP application on school devices and troubleshooting any technical issues that may arise.
Success in this role demands strong organizational, adaptability, and interpersonal skills. It also requires some technical proficiency to operate and troubleshoot devices.
Interested in learning more about NAEP? Click here
Basic Qualifications
Candidates must:
Be 18 or older (or an emancipated minor) with the ability to enter binding confidentiality agreements to protect project information.
Be a U.S. citizen.
Be able to successfully complete online training modules in early to mid-January 2026*.
Be able to successfully attend a 1-day, virtual meeting to be conducted between mid to late January 2026*.
* Training dates may be subject to changes.
Minimum Requirements
Be available to work for the specified field period of January 5, 2026, to March 20, 2026.
Be available to work up to 25 hours per week, when work is available.
Be willing to travel locally and on overnight assignments for project work, as needed.
Be able to meet the physical requirements of the position with or without reasonable accommodations:
Lift and carry study materials weighing up to 15 pounds to and from vehicle to school.
Climb a flight of stairs while carrying equipment and/or materials.
Bend down to set up computers and tablets, plug and unplug devices to outlets, and lay gaffers' tape over floor cords for safety.
Be able to move around the room to monitor assessment activities and respond to students' questions.
Stand for up to 2 hours at a time while monitoring assessments.
Have regular and reliable access to telephone service with a long-distance calling feature, either landline or cellular.
Have reliable access to a computer with a secure, high-speed internet connection to complete training modules over several consecutive hours, including the ability to access audio files either through speakers or a headset.
Have consistent access to a fully insured, reliable vehicle or have reliable transportation to ensure on-time arrival at the assigned schools (for certain approved metropolitan areas only).
Have a current and valid driver's license that is not under suspension (except in certain metropolitan areas).
Preferred Criteria
Have experience working with children or in a school environment.
Have the technical ability to set up equipment and troubleshoot technical issues by following step-by-step procedures.
Be able to adapt to new software and technical tools quickly.
Be capable of following explicit instructions to download an application from the Internet on a tablet or laptop.
Have the capability to work independently and collaboratively in team settings, including schools with students across multiple grade levels.
Have effective communication skills, particularly with school staff regarding technical requirements and assessment logistics.
Possess strong problem-solving and decision-making skills.
Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
Mileage is reimbursed at the current government rate.
This is a part-time, variable hour, non-exempt position. This position is not initially eligible for health insurance or a health savings account (HSA). To be eligible for health insurance and an HSA, you must work 1560 hours from September through September of the following year with coverage beginning January 1 of the year after eligibility is satisfied.
All field positions accrue sick leave (based on hours worked) and are eligible to participate in the 401(k) program (employer matching is dependent on hours worked and disbursement is subject to program rules).
This opportunity will be posted for a minimum of 7 days and applications will be accepted on an ongoing basis.
Upon successful completion of this assignment, you will be eligible for consideration for reassignment on other Westat field data collection projects if they become available.
Working on this study can be a fascinating, rewarding experience. If you are a reliable self-starter, this position may be right for you.
Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, or any other protected status under applicable law.
Program Database Administrator
Salesforce administrator job in Anchorage, AK
Catholic Social Services is recruiting for an early or mid-career professional to support our data collection, analysis and reporting needs. A Database Administrator at Catholic Social Services (CSS) helps to oversee client-level data from CSS' programs. This position will work with agency staff to develop, maintain, and train workable data entry procedures, enter client data, and monitor and improve data quality. This position will be a key player in internal reporting for CSS' programs and will help analyze & report data to agency communication and leadership teams. The purpose of this position is to support data-driven agency messaging and data-driven program monitoring.
You will be part of a team of four or more staff members engaged in our data collection and support unit. You will work directly with a portion of CSS' program heads to support their client data collection, storage and reporting needs. Together with our program leadership and your data support team, you will help develop responsive strategies to collect information for new projects or new community needs. Monitor and support data completeness and accuracy, and work to understand how the program is achieving or not achieving goals that indicate progress towards a thriving community and thriving clients.
ABOUT US
CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.
Mission: To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:
Offering charitable assistance to those in need, especially persons who are poor
Developing and conducting programs to strengthen and support families and the dignity of the human spirit
Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity
And advocating for social justice for the common good of all
ABOUT OUR PROGRAM/DEPARTMENT
The CSS Data Team provides technical and administrative support and expertise for client-focused CSS programs. While Data Team members will not work directly with CSS clients, the team works closely with those providing direct care to the most vulnerable members of our community. The CSS Data Team seeks to make the administrative burden of operating programs lighter for program staff through building supportive relationships and technical expertise. Team members support a specific portfolio of CSS programs. Workloads include a mix of data entry, report development and presentation, training of direct care staff, and trouble shooting.
REQUIRED COMPETENCIES
An ideal candidate for this position would be a logical thinker and problem solver, could work independently, and can manage deadlines. Possess a customer-service oriented and curious mindset with the ability to communicate with a diverse audience in a professional and supportive manner, this includes communicating data collection strategies and other technical information to a non-technical audience.
Skills:
Ability to apply external criteria (e.g. funder mandated data standards) to data collection, reporting and monitoring work.
Knowledge of grant or project reporting
Ability to provide basic data analysis, data reporting, and data description.
Proficiency with Microsoft software like the MS office suite (required) familiarity with more advanced data analysis, process automation or business intelligence software is a huge plus but not required for this position
A can-do attitude, with attention towards positive working relationships and results
Committed to the success of a human services agency in Anchorage with a statewide footprint
RESPONSIBILITIES:
Database administration for CSS-specific databases (duties include - managing database access, troubleshooting, archiving data, managing data standards.)
Support data entry & reporting from relevant external databases (ex: AKHMIS, AKAIMS, Apricot, ETO, etc.).
Help to develop and support internal reporting plan & schedule.
Help with monthly, quarterly, and annual planned reporting for all programs.
Help to maintain and monitor data quality in all program databases.
Assist in timed data entry and data delivery task when necessary.
Assist in training agency staff when needed.
Other duties as assigned.
QUALIFICATIONS:
Minimum Education Requirement: Bachelor's degree in computer science, economics, statistics, math, public health, social work, or another related field. Four (4) years of experience may be substituted for the required education.
Minimum Experience Requirement: Two (2) years working in data management or a data-related field. Experience with data manipulation, collection, analysis, or computer programming preferred. One (1) year nonprofit or social services experience.
A relevant combination of education and experience may be considered.
WORK ENVIRONMENT
Work is performed in a standard indoor office environment. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time.
Travel out of Alaska is rare. Occasional travel within Anchorage is required. This position may be required to visit other program locations.
Location: 4600 Debarr Road, Anchorage, AK
Auto-ApplyDatabase Administrator (Oracle and SQL Server)
Salesforce administrator job in Anchorage, AK
Responsibilities may include: Providing Oracle and SQL Server database design and tuning Data modeling and design SQL tuning and monitoring to ensure system performance Schema creation and management Define capacity and growth requirements Participate as part of a global functional DBA team.
Using change management processes to prevent production disruptions and outages
Researching and recommending solutions that best meet business needs and Enterprise operational requirements
Assisting in evaluating new technology to meet business needs.
Basic Requirements:
Five or more years of direct DBA experience
Seven or more years of direct
IT experience providing database support or application programming
Ability and willingness to perform tasks outside normal business hours and on weekends
Self-directed and self-motivated to solve problems quickly and creatively
Ability to work effectively with teams and functional leadership across time zones and geography
Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement
Practical experience in monitoring and tuning a database to provide a highly available service
Experience in the design and management of database schemas.
Experience with SQL tuning and performance analysis
Preferred Requirements:
Bachelor's degree in Computer Science, MIS or other IT/IS related major
Excellent oral and written communication skills
Expert diagnostic, troubleshooting, and problem solving for Oracle and SQL Server
Applications support experience
Proficiency with database design methodologies.
Experience with data warehousing design and development tools and architecture.
Qualifications
Please, send your resume with rate.
Additional Information
Apply today!
Municipal Administrator
Salesforce administrator job in Sitka, AK
Salary negotiable depending on qualifications and experience aligned with job requirements. First review of applications scheduled to begin February 1st, 2026. Primary Purpose of job The Municipal Administrator is the chief administrative and executive officer of the City and Borough of Sitka ("CBS"). As Municipal Administrator, this position plans, organizes, and manages the operations and activities of municipal government.
The Municipal Administrator is hired by and serves at the will of the Assembly. The work is performed independently with substantial independent judgment and discretion subject to the Assembly's general direction and the law.
The Municipal Administrator directly supervises all CBS Department Heads and is ultimately responsible for all municipal government personnel.
Essential Duties and Responsibilities
* Oversees all department operations and CBS activities ensuring their adherence to federal, state and local law as well as Assembly direction, CBS policies and procedures, and collective bargaining agreements
* Appoints and removes or reassigns department heads subject to approval of the Assembly
* Directs, manages, and evaluates the work of all department heads to ensure each performs consistently with Assembly direction, federal, state, and local laws, and CBS policies and procedures in a professional, efficient, and effective manner
* Monitors the implemented budget and reports to the Assembly on a regular basis the status of the budget, the municipality's financial condition, and unplanned operational expenses and needs
* Interprets and communicates decisions made by the Assembly to staff and the public
* Plans and directs administrative actions to implement the decisions of the Assembly
* Prepares and submits annually a proposed operating budget and capital improvement plan for the next fiscal year to the Assembly for their approval
* Makes decisions on resource allocation among different functions within the municipality
* Organizes and coordinates different operations and activities with competing interests
* Executes legally binding contracts on behalf of CBS
* Ensures proper custody of municipal property, funds, and assets
* Oversees the construction, maintenance, and operation of Municipal Public Works
* Respond to citizen inquiries, listen to complaints, and resolve conflicts involving CBS operations
* Represents CBS in matters involving state and federal agencies or legislative bodies, and before an adjudicatory body in a legal matter
* Working with Department Heads and other staff, performs short and long-range planning for all municipal government functions and activities
* Performs other related duties as assigned
Knowledge of:
* Principles and practices in municipal and government management
* Municipal budgeting practices and procedures
* Organizational structure and function of local government
* Legislative processes in local and state government
Skills in:
* Effective communication, both orally and in writing
* Analyzing, interpreting, and compiling financial data and budgets
* Time management and the organization of multiple responsibilities, assignments, and developments
* Public presentation and delivery of information on a variety of issues, in front of a friendly, and sometimes not so friendly, audience
Ability to:
* Communicate well with others using both technical and non-technical language in a courteous and professional manner
* Prepare and present accurate and reliable reports containing findings and recommendations
* Use logical and creative thought processes to develop solutions according to written specifications and oral instructions
* Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines
* Quickly learn and put to use new skills and knowledge as needed
Minimum Qualifications
* Bachelor's Degree in Public Administration, Business Administration, or a closely related field, and
* Extensive experience in a senior management or administrative position, preferably in the public sector at a local government level, or
* Any equivalent combination of experience, education, and training that provides the required knowledge, skills, and abilities
Other Job Requirements or Expectations
* Maintain membership with the International City/County Management Association (ICMA)
* Maintain membership with the Alaska Municipal Management Association (AMMA)
Working Conditions:
* General office environment
Specific Physical Requirements
* Sitting or standing for long periods of time
* Working in front of computer screen for long periods of time
* Some walking, lifting, bending, and reaching during the workday
General Physical Requirements
* Sufficient clarity of speech and hearing which permits the employee to communicate effectively
* Sufficient vision which permits the employee to review a wide variety of written correspondence, reports, and related material in both electronic and hardcopy form
* Sufficient manual dexterity which permits the employee to operate a keyboard and produce hand-written materials and notations
* Sufficient personal mobility which permits the employee to visit various and other workstations and attend a wide variant of meetings with CBS and out of area
DBA Claims Specialist
Salesforce administrator job in Juneau, AK
**Amentum** is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Headquartered in Virginia, we have more than 53,000 employees in approximately 80 countries across all 7 continents.
**Defense Base Act (DBA) Claims Specialist:**
Responsible for reporting Foreign (DBA), and Maritime work-related injuries and illnesses to our insurance carrier's third-party administrators and the Department of Labor.
Under supervision, coordinates Defense Base Act (DBA) claims processing in support of successful claims resolution.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Supports the organization's Injury and Claims Management programs by coordinating the research and flow of employment information required for claim submission.
+ Builds collaborative working relationships with Human Resources, internal and external legal counsel to establish a workflow and cadence regarding the provision of employment information.
+ Gathers employment information, logs, files, documents, notifications or other records and partners with DBA insurance carriers and third-party administrators/adjustors to research or verify employment information.
+ Interfaces with Department of Labor regarding claims submissions.
+ Mitigates risk by ensuring well-evidenced and timely claims submissions.
+ Prepares claim forms and reviews claim submissions.
+ Determines appropriate policy coverage to date of injury.
+ Performs data entry of new claims into claims management system.
+ Records and maintains insurance policy and claims information in database.
+ Other activities/projects as assigned including the preparation and distribution of computer reports.
**Claims Specialist Requirements:**
+ 3-5 years of experience as a claim's processor (DBA preferred) or a related role with a High School Diploma; 0-3 years of relevant experience with a Bachelor's degree.
+ Proficiency in MS Office suite, specifically MS Office.
+ Strong customer service/relationship management skills.
+ Strong administrative and organizational skills, with demonstrated high attention to detail.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
Production Service Systems Administrator II (70% Travel)
Salesforce administrator job in Juneau, AK
Forward Deploy System Administrators are critical to the successful implementation of Oracle Health & Analytics solutions within Veterans Affairs healthcare environments. As a System Administrator on our Forward Deploy team, you will take a consultative approach to an extensive change process by using relationship building skills to develop trust and rapport with clients. You will install physical server infrastructure within customer-owned spaces, provide direction and recommendations regarding server configurations and installations by interpreting and maintaining architecture diagrams, configurations, and/or other pertinent project or implementation documentation.
We are looking for versatile and innovative individuals with experience in a variety of technologies including Linux, Windows and server hardware experience. This position involves roughly **70% travel** . Documentation and detail-orientation are key for this role.
Come and join us! You will work closely with Oracle Health Federal internal business and development teams to drive the technical/functional global implementation of Oracle Health's applications.
The main responsibilities may include:
+ Provide the customer with utmost professionalism and service availability.
+ Install server hardware/racks/products in customer spaces.
+ Perform daily system operations tasks to verify system integrity and availability.
+ Complete assigned incident management tasks.
+ Provide technical support and maintenance for deployed infrastructure; diagnosing and reporting issues, applying upgrades/patches and performing physical hardware activities as needed.
+ Establish a working relationship with project managers and other technical teams.
+ Build and maintain an effective and positive customer relationship to support clear lines of communication.
**Responsibilities**
**Requirements:**
- Bachelor's degree in Computer Information Systems, Management Information Systems, Information Systems, Computer Science, Engineering or related field, OR equivalent work experience
- 2 years of System Engineering work experience
- 2 years of Linux experience
- 2 years of Windows experience
- 2 years of server hardware experience
- **Must have the ability to obtain federal security clearance necessary for this role which requires being a US citizen**
\#LI-JO2
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $30.29 to $60.63 per hour; from: $63,000 to $126,100 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Cloud Administrator
Salesforce administrator job in Juneau, AK
Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. Alaska Native Corporations hold a distinct purpose and share a familiar creation story born in an act of Congress in 1971.
Join a fast-growing “forever” company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia.
At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company's mission. We are a team focused on gold standard customer service and professional growth with competitive benefits and profit-sharing plans and help support a business model that gives back to the community of shareholders.
Summary:
The Cloud Administrator will be responsible for managing, monitoring, and optimizing Goldbelt's cloud-based infrastructure. This role requires deep expertise in cloud services, security, and automation, with an emphasis on maintaining high levels of system availability, performance, and security across multiple cloud platforms. As a Cloud Administrator, you will collaborate with cross-functional teams to ensure seamless integration of cloud-based solutions into our business processes, maintain cost-effective solutions, and continuously improve our cloud infrastructure to support our growing needs.
This is an onsite position in Juneau, AK relocation expenses are not being considered at this time.
Qualifications
Necessary Skills and Knowledge:
Strong understanding of cloud security principles and best practices
Excellent problem-solving skills and the ability to troubleshoot complex issues
Ability to embrace change, learn quickly, and thrive in a dynamic corporate environment
Skill in working harmoniously within cross-functional teams to achieve common objectives
Ability to prioritize tasks, manage multiple projects, and meet deadlines
Must have the ability to communicate effectively and diplomatically, both verbally and in writing, with co-workers and with outside agencies, partners, shareholders, and business associates
Strong cultural awareness and sensitivity, with the ability to adapt messages and strategies for diverse audiences
Strong understanding of relevant software, tools, and systems used in the corporate environment. This includes a proficiency in standard software applications, including Windows and MS Office Suite (Outlook, Word, PowerPoint, and Excel)
Minimum Qualifications:
Bachelor's of Science in Information Technology, or equivalent years of experience
Certified in AZ-500, MS-500, MS-700, AZ-104, or SC-400 or equivalent certification.
Minimum of five years in Information Technology
Proven experience in cloud administration, with expertise Azure and other SaaS applications
Ability to successfully pass a background check
Must be able to support core hours of 8am to 5pm PST (pacific standard time)
Must be willing to travel up to 25% of the time
Preferred Qualifications:
Six or more years of experience in support of Azure Cloud
Certified as an Azure Administrator Associate, MS-102 Administrator Expert, or equivalent certifications
Relevant certifications such as ITIL, CISM, or equivalent certifications
Experience and adherence to compliance frameworks: (CMMC Level 2, GovHigh, 32CFR, CUI, FedRAMP, NIST-800, PCI-DSS, HIPAA/HITECH, SOC 1 & SOC 2) and internal security best practices
Experience with automation tools and scripting languages
Local candidates and Shareholders of Goldbelt are strongly preferred
Experience working with 8(a) companies
Previous experience working with Alaska Native Corporations (ANCs)
Previous government contracting experience
Pay and Benefits
The salary range for this position is $100,200 to $130,000 annually.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. Our annual incentive compensation plan is designed to reward your contributions to Goldbelt's success. It's a profit-sharing initiative tied to our strategic objectives, demonstrating that your efforts directly impact our achievements. As an employee, you'll also enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
Responsibilities
Essential Job Functions:
Cloud Infrastructure Management: Configure, monitor, and maintain the company's cloud environments (e.g., Azure, AWS, SaaS) to ensure optimal performance and scalability
Security and Compliance: Ensure infrastructure security and compliance by monitoring access, usage, and resources
System Backups and Recovery: Perform system backups and recovery to maintain data integrity and availability
Technical Support: Provide technical support for cloud applications and services, and train end users as needed
Collaboration: Work closely with IT security teams to monitor the company's cloud privacy and respond to technical issues in a timely and efficient manner
Auto-ApplyNAEP 2026 - Assessment Administrator
Salesforce administrator job in Juneau, AK
Westat is currently seeking motivated individuals committed to excellence and experienced in working with primary and secondary school students to work as Assessment Administrators for the 2026 National Assessment of Educational Progress (NAEP) study. NAEP stands as the nation's most comprehensive, ongoing measure of student knowledge and skills, providing nationally representative insights into what U.S. students know and can achieve across a range of subject areas.
The primary role of the NAEP 2026 Assessment Administrator (AA) is to administer assessments in participating schools for grades 4, 8, and 12 in public and private schools. In addition to administering assessments, AAs assist with preparation and other assessment-related activities in collaboration with assessment coordinators (AC). AAs will be administering assessments using school devices. This includes collaborating with your team to install the NAEP application on school devices and troubleshooting any technical issues that may arise.
Success in this role demands strong organizational, adaptability, and interpersonal skills. It also requires some technical proficiency to operate and troubleshoot devices.
Interested in learning more about NAEP? Click here
Basic Qualifications
Candidates must:
Be 18 or older (or an emancipated minor) with the ability to enter binding confidentiality agreements to protect project information.
Be a U.S. citizen.
Be able to successfully complete online training modules in early to mid-January 2026*.
Be able to successfully attend a 1-day, virtual meeting to be conducted between mid to late January 2026*.
* Training dates may be subject to changes.
Minimum Requirements
Be available to work for the specified field period of January 5, 2026, to March 20, 2026.
Be available to work up to 25 hours per week, when work is available.
Be willing to travel locally and on overnight assignments for project work, as needed.
Be able to meet the physical requirements of the position with or without reasonable accommodations:
Lift and carry study materials weighing up to 15 pounds to and from vehicle to school.
Climb a flight of stairs while carrying equipment and/or materials.
Bend down to set up computers and tablets, plug and unplug devices to outlets, and lay gaffers' tape over floor cords for safety.
Be able to move around the room to monitor assessment activities and respond to students' questions.
Stand for up to 2 hours at a time while monitoring assessments.
Have regular and reliable access to telephone service with a long-distance calling feature, either landline or cellular.
Have reliable access to a computer with a secure, high-speed internet connection to complete training modules over several consecutive hours, including the ability to access audio files either through speakers or a headset.
Have consistent access to a fully insured, reliable vehicle or have reliable transportation to ensure on-time arrival at the assigned schools (for certain approved metropolitan areas only).
Have a current and valid driver's license that is not under suspension (except in certain metropolitan areas).
Preferred Criteria
Have experience working with children or in a school environment.
Have the technical ability to set up equipment and troubleshoot technical issues by following step-by-step procedures.
Be able to adapt to new software and technical tools quickly.
Be capable of following explicit instructions to download an application from the Internet on a tablet or laptop.
Have the capability to work independently and collaboratively in team settings, including schools with students across multiple grade levels.
Have effective communication skills, particularly with school staff regarding technical requirements and assessment logistics.
Possess strong problem-solving and decision-making skills.
Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
Mileage is reimbursed at the current government rate.
This is a part-time, variable hour, non-exempt position. This position is not initially eligible for health insurance or a health savings account (HSA). To be eligible for health insurance and an HSA, you must work 1560 hours from September through September of the following year with coverage beginning January 1 of the year after eligibility is satisfied.
All field positions accrue sick leave (based on hours worked) and are eligible to participate in the 401(k) program (employer matching is dependent on hours worked and disbursement is subject to program rules).
This opportunity will be posted for a minimum of 7 days and applications will be accepted on an ongoing basis.
Upon successful completion of this assignment, you will be eligible for consideration for reassignment on other Westat field data collection projects if they become available.
Working on this study can be a fascinating, rewarding experience. If you are a reliable self-starter, this position may be right for you.
Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, or any other protected status under applicable law.