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Salesforce administrator vs associate

The differences between salesforce administrators and associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a salesforce administrator has an average salary of $86,565, which is higher than the $69,556 average annual salary of an associate.

The top three skills for a salesforce administrator include dashboards, apex and custom objects. The most important skills for an associate are customer service, sales floor, and patients.

Salesforce administrator vs associate overview

Salesforce AdministratorAssociate
Yearly salary$86,565$69,556
Hourly rate$41.62$33.44
Growth rate9%-
Number of jobs57,792569,041
Job satisfaction--
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 46%
Average age4641
Years of experience4-

What does a salesforce administrator do?

A salesforce administrator is considered the gatekeeper for the marketing data and sales of their employer. The administrators create each user account and identify the proper data access level based on the role of the employees within the company. They perform tasks that help users create reports and reset their passwords for data quality, additional fields, and running of backups. It is also their job to handle the sales and service cloud applications for businesses. They are also business leaders with deep knowledge of the operation of their company.

What does an associate do?

Associates are typically entry-level positions for employees who are taking on their first job or organizational role. They are assigned to teams or departments that are related to their skills or educational background. They usually start with smaller tasks that may not seem as impactful but are still essential to the department. Associates are trained by more tenured team members on the ins and outs of the department and the organization. As they grow with the organization, they are given more responsibilities that directly impact the results of the department's initiatives as they work towards their goals.

Salesforce administrator vs associate salary

Salesforce administrators and associates have different pay scales, as shown below.

Salesforce AdministratorAssociate
Average salary$86,565$69,556
Salary rangeBetween $65,000 And $114,000Between $34,000 And $140,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaNew York
Best paying companyCourseraSimpson Thacher & Bartlett
Best paying industryFinance-

Differences between salesforce administrator and associate education

There are a few differences between a salesforce administrator and an associate in terms of educational background:

Salesforce AdministratorAssociate
Most common degreeBachelor's Degree, 77%Bachelor's Degree, 46%
Most common majorComputer ScienceBusiness
Most common college--

Salesforce administrator vs associate demographics

Here are the differences between salesforce administrators' and associates' demographics:

Salesforce AdministratorAssociate
Average age4641
Gender ratioMale, 61.7% Female, 38.3%Male, 50.4% Female, 49.6%
Race ratioBlack or African American, 6.1% Unknown, 5.0% Hispanic or Latino, 8.0% Asian, 28.2% White, 52.2% American Indian and Alaska Native, 0.5%Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 18.3% Asian, 8.3% White, 57.0% American Indian and Alaska Native, 0.6%
LGBT Percentage6%7%

Differences between salesforce administrator and associate duties and responsibilities

Salesforce administrator example responsibilities.

  • Used python scripting for the manual deployment and Jenkins to automate the deployment process.
  • Manage configuration and troubleshooting of DNS and e-mail environments.
  • Used asynchronous Metadata API to manage setup and customization information.
  • Establish operating policies and procedures and attain SNF Medicare certification.
  • Follow ITIL best practices for configuring and managing Incident/Change management process.
  • Manage design, development, implementation, release and deployment of web-base applications/solutions involving Java, web and databases.
  • Show more

Associate example responsibilities.

  • Manage the sale of smoothies at different educational institutes while interacting with hundreds of students and ensuring their happiness and satisfaction.
  • Manage customer resolutions associate with flight reservations.
  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Help drive sales by providing excellent customer service in gourmet cheese, wine, beer, and coffee departments.
  • Utilize teamwork, communication, customer service, responsibility, and organizational skills.
  • Work according to ISO standards.
  • Show more

Salesforce administrator vs associate skills

Common salesforce administrator skills
  • Dashboards, 12%
  • Apex, 7%
  • Custom Objects, 7%
  • Workflow Rules, 6%
  • SFDC, 4%
  • Validation Rules, 4%
Common associate skills
  • Customer Service, 16%
  • Sales Floor, 13%
  • Patients, 10%
  • Cleanliness, 8%
  • Windows, 4%
  • HR, 4%

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