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NetSuite Administrator and SuiteScript Developer
Trimark Associates 3.8
Salesforce administrator job in Norfolk, VA
NetSuite is a critical component of operational intelligence at Trimark. Our mission is to make interacting with the ERP zero-friction, intuitive, and holistic. Now, assuming you know NetSuite, you recognize that this is impossible. We dont care. We want to get as close as we can anyway. If youre the right candidate, you like this challenge.
If you are an active listener, creative problem solver, and systems thinker who can both keep core systems running smoothly and build/deploy elegant customizations, we want to hear from you.
Key Responsibilities
Customization
SuiteApps, modules and features rollouts
Business process specific workflow and SuiteScript development
Integration management and API development
PDF/HTML template modification
Administration
Perform day-to-day ERP administration, including time entry corrections, user training, employee onboarding, and system maintenance.
Support internal teams with reporting, transaction troubleshooting, and data accuracy.
Manage licenses, roles, and permissions, ensuring proper access controls and compliance.
Build and optimize saved searches, reports, dashboards, and minor customizations to support business needs.
Serve as the first line of support for break/fix issues, coordinating escalations as needed.
Required Qualifications
3+ years of NetSuite experience
Solid command of SuiteScript, SQL, HTML and Python (preferred).
Foundational knowledge of NetSuites database model and querying tools including best practices for reporting and performance
Strong anticipatory problem-solving, analytical, and communication skills.
Ability to work cross-functionally and interdepartmentally with accounting, operations, production, purchasing and business stakeholders.
Demonstrated ability to translate what people say into what they really need and then build it.
Demonstrated ability to perceive and manage the big picture and the details simultaneously.
A listen first, talk second approach
Preferred Qualifications
SuiteFoundation certification
NetSuite Administrator certification
Application Developer Professional certification
SuiteCloud Developer II certification
$90k-117k yearly est. 22d ago
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Sensor Management and Administration (Onsite)
RTX Corporation
Salesforce administrator job in Hampton, VA
**Country:** United States of America VA 586 Weyland Road , Langley AFB, VA, 23665 USA ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** Active and transferable U.S. government issued security clearance is required prior to start date.
U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
**Security Clearance:**
TS/SCI - Current
Raytheon Company Managed by Collins Aerospace
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Collins Aerospace is seeking an onsite Sensor Resource Manager Expert to join our team at Langley AFB, VA in support of the US Air Force Distributed Common Ground System (DCGS) Signals Intelligence Field Support (DSFS). US AF DCGS DSFS collects, processes, and analyses intelligence information from airborne, ground, and other systems.
**What You Will Do**
+ Manages multiple airborne sensors' processes simultaneously to operate and interface with multiple airborne sensors, sites, networks, and systems.
+ Provides updates to sensor resources management processes.
+ Provides management and ground support of multiple airborne SIGINT sensors and networks.
+ Provides sensor troubleshooting support and recommend updates to CICS, GCP (CETS,MSCS, RIM, SEAM, and SDE) SW and networks.
+ Provides technical and engineering sensors and networks support.
+ Responds to Incident tickets.
+ Monitors the network connections between the SIGINT sensors and ground equipment.
+ Provides comprehensive analysis, diagnostics and fault isolation for the SIGINT systems and networks associated with ground components,
+ Provides comprehensive analysis, diagnostics and fault isolation for the SIGINT sensors associated with End-to-End Sensor paths.
+ Subject Matter Expert (SME) that provides SIGINT and networks sustainment support during system upgrades.
+ Provides SIGINT process and network improvements/recommendations
+ Manages data encryption changes and implementation.
+ Supports post upgrade SW/HW efforts in accordance with (IAW) tech data, Tactics, Techniques and Procedures (TTPs), and Operating Instructions (OIs). Provides OJT to AFP and identifies SIGINT and networks sustainment support improvements that reduce logistics footprint.
+ Ensures SIGINT and networks system readiness, system/mission configuration relative to the sensor or communication link.
+ Performs SIGINT and networks pre-mission tasks (system reboots, ground rings, etc.)
+ Completes SIGINT and networks data input for mission template.
+ Provides real-time SIGINT and networks assistance to pilot, maintainers, operators and users.
+ Documents issues with SIGINT End-to-End process/systems.
+ Monitors SIGINT sensor and networks; takes appropriate action to restore sensor and networks capabilities using Government provided tools to perform process resets, power cycles, etc.)
+ Monitors all SIGINT related networks paths; takes appropriate action to restore communication.
+ Monitors all SIGINT related DCGS systems; takes appropriate action to restore systems/processes.
+ Evaluates SIGINT sensor/ground and networks anomalies such as maintenance actions and Incident tickets.
+ Submits SIGINT and networks Incident tickets and performs SW maintenance actions as required.
+ Completes SIGINT End-to-End mission debriefs and ensures appropriate maintenance personnel are aware of issues.
**Qualifications You Must Have**
+ 10 years of DCGS experience.
+ 10 years of Information System Security Management experience.
+ Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.
+ Current DoD 8570.1 IAT Level II or IAM Level I certification (e.g., Security+ CE, CCNA Security, CySA+, CAP, etc.)
+ Active and transferable TS/SCI U.S. government issued security clearance is required prior to start date.
**Qualifications We Prefer**
+ Current DoD 8570.1 IASAE Level I certification (e.g., CASP+ CE, CISSP, etc.).
**What We Offer**
+ Medical, dental, and vision insurance.
+ Three weeks of vacation for newly hired employees.
+ Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
+ Tuition reimbursement program.
+ Student Loan Repayment Program.
+ Life insurance and disability coverage.
+ Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
+ Birth, adoption, parental leave benefits.
+ Ovia Health, fertility, and family planning.
+ Adoption Assistance.
+ Autism Benefit.
+ Employee Assistance Plan, including up to 10 free counseling sessions.
+ Healthy You Incentives, wellness rewards program.
+ Doctor on Demand, virtual doctor visits.
+ Bright Horizons, child, and elder care services.
+ Teladoc Medical Experts, second opinion program.
+ Eligible for relocation.
+ And more!
**Learn More & Apply Now!**
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
**Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
**Employee Referral Eligible**
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
$54k-98k yearly est. 42d ago
Kia Sales
Casey Products, LLC 3.8
Salesforce administrator job in Newport News, VA
Join the Winning Team at Casey Auto Group - Sales Representatives Wanted!
UP TO $6,000 SIGNING BONUS FOR EXPERIENCED AUTOMOTIVE SALESPEOPLE
Bilingual/Spanish speaking candidates encouraged to apply
Are you ready to bring your A-game and take control of your financial future? Casey Auto Group is looking for motivated and dynamic Sales Representatives to join our team. This is your opportunity to sell cutting-edge, technologically advanced automobiles while enjoying unlimited earning potential.
At Casey Auto Group, we don't just sell cars - we help customers make one of the most important purchases of their lives. You'll guide them through the exciting process of getting behind the wheel of their new vehicle. Every day is different, every interaction is unique, and every sale is a chance to make a real impact.
Why You'll Love It Here:
Unlimited earning potential - the harder you work, the more you earn!
Comprehensive paid training provided - no experience? No problem!
Exciting, fast-paced environment where every day brings new challenges and rewards.
The chance to work with state-of-the-art vehicles and help customers find their perfect fit.
Be part of a respected and growing company with a supportive team culture.
What We Will Give You:
At Casey Auto Group, we take care of our team members with a competitive benefits package and the resources you need to succeed:
Medical, Dental, and Vision insurance
401(k) with company match to help you plan for the future
Paid holidays to enjoy well-deserved time off
Flexible Spending (FSA) and Health Savings Accounts (HSA)
Monthly performance bonuses to reward your results
Paid training through the exclusive Casey Sales Training Academy
Your Responsibilities:
As a Sales Representative, you will play a key role in delivering an exceptional buying experience for every customer. Your responsibilities will include:
Exhibiting consultative selling skills after completing our training program
Performing high-quality, professional demonstrations of new and pre-owned vehicles
Following up with customers to build lasting relationships and a strong client base
Learning to overcome objections and guide customers confidently through the sales process
Reporting directly to the Sales Manager regarding objectives, activities, reviews, and analysis
Qualifications:
We're looking for individuals who are ready to excel in a high-energy, customer-focused environment:
Flexibility to work nights and weekends to maximize earning potential
Great communication skills and a genuine passion for helping others
Positive attitude and professional appearance - bring your best self to work every day
A valid driver's license
A go-getter mindset with the drive to achieve and exceed sales goals
Accelerate Your Career Today!
This isn't just a job - it's a career path with limitless potential. If you're ready to work hard, learn fast, and earn big, Casey Auto Group is the place for you.
Apply today and join the Casey Auto Group family - where success is driven by passion, performance, and persistence.
$85k-116k yearly est. Auto-Apply 60d+ ago
Project Management Administrator
Clancy & Theys Construction Co 4.3
Salesforce administrator job in Newport News, VA
At Clancy & Theys, we build more than structures - we build trust, teamwork, and lasting relationships, guided by our core values of Safety, Stewardship, Passion, and Collaboration.
We are currently seeking a Project Management Assistant (PMA) to join our Newport News, Virginia office. This in-person position plays a vital role in supporting our project management team and ensuring the smooth operation of day-to-day project administration.
Under the supervision of the Senior Project Management Assistant (Team Lead), this position provides in-person administrative support for the Project Management Team. The Project Management Assistant (PMA) handles a variety of complex administrative and project-related tasks, such as generating reports, preparing and monitoring invoices and expense reports, and supporting budget management when needed.
This role interacts daily with both internal team members and external partners, vendors, and clients - requiring professionalism, organization, and strong communication skills. Please note that hybrid or remote work is not available for this position.
Principal Duties and Responsibilities
Prepare correspondence for Project Managers, including weekly project meeting minutes, and distribute to appropriate parties.
Enter project details into the project and contract management system.
Generate construction contracts, material purchase orders, proposed change orders (PCOs), and final change orders; submit for Project Manager approval.
Prepare and distribute various project documents (test reports, RFIs, C-notes, etc.).
Prepare and manage AIA (American Institute of Architects) contract forms.
Track and organize project contracts and change orders throughout the project lifecycle.
Coordinate with the Assistant Project Manager to ensure drawings, plans, and project documents remain current and accurate.
Prepare and compile correspondence and documentation for Project Operations & Management Manuals and closeout deliverables.
Handle sensitive and confidential project information with discretion and professionalism.
Qualifications/Skills and Knowledge Requirements
Extensive knowledge of the construction industry and strong command of the English language.
Minimum of 5+ years of related experience in administrative, project coordination, or office management roles, preferably within a construction environment.
Proficiency in a variety of computer software applications, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and experience with project management or contract software.
Strong organizational and administrative skills, with the ability to prioritize multiple tasks and meet deadlines.
Exceptional attention to detail, proofreading, and document accuracy.
High level of interpersonal skills, tact, and diplomacy in handling confidential and sensitive matters.
Ability to exercise sound judgment and initiative in resolving administrative challenges.
Consistent professionalism, reliability, and a proactive team-oriented approach.
Build Your Career The Clancy Way
When you join Clancy & Theys, you become part of a team that values people, integrity, and growth. We empower our employees to build successful, rewarding careers while contributing to meaningful projects that strengthen our communities.
We offer:
Competitive compensation and benefits package
Comprehensive health, dental, and vision insurance
Paid time off and holidays
Professional development and advancement opportunities
A workplace culture defined by Safety, Stewardship, Passion, and Collaboration
Apply today and join a team that believes in excellence, teamwork, and building careers that last.
*Direct applicants only; no third-party submissions.*
$65k-93k yearly est. Auto-Apply 60d+ ago
Azure Systems Administrator
Versar, Inc. 4.4
Salesforce administrator job in Newport News, VA
Job Description
Who We Are:
Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations.
Who You Are:
Are you a talented and innovative cloud engineer eager to make a difference in the world? Join us as an Azure Systems Administrator and lead the charge in developing, implementing, and supporting cutting-edge geospatial technologies. In this pivotal role, you will collaborate with our dynamic Geospatial & Digital Solutions (GDS) Market Sector team to support diverse IR&D and customer-focused projects within a multi-disciplinary organization to achieve specific goals and objectives. The ideal candidate will focus on leveraging cloud solutions and digital tools to improve efficiency, scalability, and the overall digital experience for both internal teams and external customers.
Reporting directly to our Director of our Digital HUB Team, the ideal candidate will have hands-on experience with Azure cloud services, geospatial data storage solutions, and ensuring the availability and security of data, service, and input systems.
What You'll Do:
Manage and maintain Azure cloud resources supporting geospatial data workflows.
Implement and monitor data storage solutions, ensuring data integrity and availability.
Collaborate with GIS teams to optimize cloud infrastructure for spatial data processing.
Support IT teams and end-users in a collaborative environment.
Implement systems utilizing edge server hardware and software, including GPU integration and system architecture fundamentals.
Ensure compliance with data security standards and best practices.
Document system configurations, procedures, and support activities related to data infrastructure.
What You'll Bring:
Minimum 5 years of Azure cloud administration experience both with cloud services and data management.
Proven experience managing SaaS-specific cloud systems (i.e., experience with multi-tenancy, auto-scaling, and zero-downtime deployments).
Proven experience managing and supporting a ticketing system (e.g., ServiceNow, Jira, Zendesk).
Relevant certifications such as Microsoft Certified: Azure Administrator Associate, or equivalent are preferred.
Experience supporting customer-facing products with focus on uptime, throughput, and low latency.
Familiarity with geospatial data formats and storage solutions.
Familiarity with virtualization, containerization, and infrastructure-as-code tools is a plus.
Familiarity with edge nodes and edge computing is a plus.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
Must be proficient in English, both written and verbal, to ensure effective communication and collaboration.
Successful results of preemployment screenings, including federal background check, MVR, and drug screen.
Comply with company drug and alcohol policy.
*Must be able to obtain and maintain a DoD Secret Security Clearance.
Preferred Skills & Certifications:
Strong Project Management Skills: Ability to plan, organize, and manage multiple projects simultaneously, ensuring they are completed on time and within budget.
Digital and Technology Expertise: Understanding of various digital technologies, platforms, and tools relevant to the program's objectives.
Communication and Interpersonal Skills: Ability to communicate effectively with diverse stakeholders, build relationships, and influence decision-making.
Problem-Solving and Analytical Skills: Ability to identify and solve complex problems, analyze data, and make data-driven decisions.
Leadership and Team Management Skills: Ability to lead and motivate teams, build consensus, and drive collaboration.
Customer Knowledge: Familiarity with Federal Market and technical approaches related to next-generation cloud, network, and cybersecurity technologies.
Location Requirements
The position will primarily work onsite at the Newport News, VA office location.
EEO Commitment
Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated.
#LI-WJ1
$66k-88k yearly est. 11d ago
Kia Sales
Casey Kia
Salesforce administrator job in Newport News, VA
Join the Winning Team at Casey Auto Group - Sales Representatives Wanted!
UP TO $6,000 SIGNING BONUS FOR EXPERIENCED AUTOMOTIVE SALESPEOPLE
Bilingual/Spanish speaking candidates encouraged to apply
Are you ready to bring your A-game and take control of your financial future? Casey Auto Group is looking for motivated and dynamic Sales Representatives to join our team. This is your opportunity to sell cutting-edge, technologically advanced automobiles while enjoying unlimited earning potential.
At Casey Auto Group, we don't just sell cars - we help customers make one of the most important purchases of their lives. You'll guide them through the exciting process of getting behind the wheel of their new vehicle. Every day is different, every interaction is unique, and every sale is a chance to make a real impact.
Why You'll Love It Here:
Unlimited earning potential - the harder you work, the more you earn!
Comprehensive paid training provided - no experience? No problem!
Exciting, fast-paced environment where every day brings new challenges and rewards.
The chance to work with state-of-the-art vehicles and help customers find their perfect fit.
Be part of a respected and growing company with a supportive team culture.
What We Will Give You:
At Casey Auto Group, we take care of our team members with a competitive benefits package and the resources you need to succeed:
Medical, Dental, and Vision insurance
401(k) with company match to help you plan for the future
Paid holidays to enjoy well-deserved time off
Flexible Spending (FSA) and Health Savings Accounts (HSA)
Monthly performance bonuses to reward your results
Paid training through the exclusive Casey Sales Training Academy
Your Responsibilities:
As a Sales Representative, you will play a key role in delivering an exceptional buying experience for every customer. Your responsibilities will include:
Exhibiting consultative selling skills after completing our training program
Performing high-quality, professional demonstrations of new and pre-owned vehicles
Following up with customers to build lasting relationships and a strong client base
Learning to overcome objections and guide customers confidently through the sales process
Reporting directly to the Sales Manager regarding objectives, activities, reviews, and analysis
Qualifications:
We're looking for individuals who are ready to excel in a high-energy, customer-focused environment:
Flexibility to work nights and weekends to maximize earning potential
Great communication skills and a genuine passion for helping others
Positive attitude and professional appearance - bring your best self to work every day
A valid driver's license
A go-getter mindset with the drive to achieve and exceed sales goals
Accelerate Your Career Today!
This isn't just a job - it's a career path with limitless potential. If you're ready to work hard, learn fast, and earn big, Casey Auto Group is the place for you.
Apply today and join the Casey Auto Group family - where success is driven by passion, performance, and persistence.
$81k-112k yearly est. Auto-Apply 2d ago
Ignite Sales Development Program - Richmond, VA - June 2026
Daikin Applied Americas 4.8
Salesforce administrator job in Virginia Beach, VA
Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!
Daikin Applied is currently hiring an Associate Account Representative for the Ignite Sales Development program in our Richmond office, with a start date in June 2026. As an Associate Account Representative in our Ignite program, you'll receive world-class education focused on commercial HVAC equipment, Daikin Applied service and solutions, as well as sales methodologies, processes, and techniques. You'll receive competitive pay, a company vehicle, a cell phone, and a laptop during the program. Upon program completion, you will have all the knowledge and resources necessary to ensure a successful transition to our Account Representative role.
Each Associate Account Representative will be based out of a local service office and travel 6-10 times during the program as you visit different commercial HVAC service offices, manufacturing sites, and Daikin Applied's corporate headquarters. You'll partner with highly experienced managers, commercial HVAC technicians, and salespeople. This is an incredible opportunity to get hands-on experience and learn all aspects of the business.
Location: Richmond, VA. In office, possibility of some hybrid work.
Your Responsibilities:
Build strong relationships with program and Daikin field leaders, mentors, peers, and support staff.
Develop knowledge of Daikin Applied's line of commercial HVAC equipment, service, and solutions offerings.
Partner with your local office team members to job-shadow critical roles.
Attend and participate in in-person trainings, virtual instructor-led trainings (VILT), and self-directed learning modules.
Learn Daikin Applied's processes, procedures, technology, and resources to help support your sales office with estimating, preparing quotes, understanding credit terms, contract preparation, and more.
Attend and participate in Sandler Sales methodology training.
Roleplay different parts of the sales cycle to practice working with customers.
Partner with Ignite peers to complete a capstone project during the course of the program. The capstone will include (but not limited to) responding to a customer issue, following the sales process, and presenting solution(s) to a panel of judges.
Apply program learnings by building your book of business to prepare you for the full-time sales role.
Travel regularly with the Ignite Sales Development Program peers and program staff to key Daikin sites to learn more about the equipment, technology, service, and solutions offerings approximately six to ten times within the twelve-month program.
Travel your local district's territory with key office team members on a regular basis, up to daily.
Complete all of your learning modules, assignments, and capstone projects in accordance with due dates assigned by the Ignite instructors.
Minimum Qualifications:
4-year bachelor's degree in business, communications, engineering or related field. A high school diploma or GED plus HVAC certification and 5 years of HVAC field service experience will be considered in lieu of 4-year bachelor's degree
Strong written and verbal communication skills
Working knowledge of the Microsoft Office suite
Strong organization, problem-solving, and customer service skills
Mechanical/technical aptitude/ability
Valid driver's license and acceptable motor vehicle record
Ability to travel regularly during the program and in the local territory while working with a sales mentor
Ability to travel local territory on a daily basis after program conclusion
Experience with Salesforce or other sales tracking software (preferred)
Your Benefits:
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
Multiple medical insurance plan options + dental and vision insurance
401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
$10,000 sign-on bonus + variable incentive bonuses during program year
Company vehicle, laptop, and cell phone provided
Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage, and voluntary accident coverage
Short-term and long-term disability
3 weeks of paid time off for new employees + 11 company-paid holidays
Vacation accrues on a monthly basis, unless applicable federal, state, and local law requires a faster accrual
Paid sick time in accordance with the federal, state, and local law
Paid parental leave and tuition reimbursement after 6 months of continuous service
The typical hourly pay rate for this position is $33.50 in VA.
If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!
$33.5 hourly Auto-Apply 14d ago
Systems Administrator
CSA Global LLC 4.3
Salesforce administrator job in Norfolk, VA
Job DescriptionDescription:
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Client Solution Architects (CSA) is currently seeking a Systems Administrator to support a program at Norfolk, VA.
This position is contingent upon the award.
How Role will make an impact:
Network Infrastructure:
Computer networking concepts, protocols, and security methodologies Local Area Network/Wide Area Network (LAN/WAN) architecture and pathways Bandwidth management principles and techniques
Network traic flow (TCP/IP and OSI model)
Performance tuning tools and techniques
Remote access technologies Virtual Private Network (VPN) security Network protocols (TCP/IP, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), directory services)
Common network tools (e.g., ping, traceroute, nslookup) File system implementations (e.g., New Technology File System (NTFS), File Allocation Table (FAT), Extended File System (EXT)) Virtualization technologies and virtual machine management
Security Expertise:
IT security principles and methods (e.g., firewalls, demilitarized zones (DMZs), encryption)
Network security architecture concepts (topology, protocols, defense-indepth)
Cybersecurity principles, threats, and vulnerabilities
National and international cybersecurity laws, regulations, and policies
Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
System administration, network, and operating system hardening techniques
Software-based computer protection tools (e.g., firewalls, antivirus, antispyware)
Knowledge of transmission records (Bluetooth, Radio Frequency Identification (RFID), Infrared (IR) transmission, Wi-Fi, etc.) and jamming techniques
System Administration:
Server and client operating systems
Systems administration concepts and best practices
Enterprise IT architecture System/server diagnostic tools and fault identification
Operating system command line/prompt (e.g., ipconfig, netstat, dir, nbtstat)
System maintenance procedures (cleaning, disk checks, reboots, backups, etc.)
Cloud Computing:
Cloud computing service models (SaaS, IaaS, PaaS)
Cloud computing deployment models (private, public, hybrid)
Cloud security strategy and architecture
Migrating workloads between cloud service models
Requirements:
What you'll need to have to join our award-winning team:
Clearance: Must possess and maintain an active Secret Clearance
Four (4) years of experience in systems management experience.
IAT II Certification
$67k-90k yearly est. 3d ago
3016 - Systems Administrator
AlakaʻI Services and Poe'Hana Group, Inc.
Salesforce administrator job in Norfolk, VA
Provide enterprise systems and network administration, ensuring reliable infrastructure operations, security hardening, virtualization support, and cloud workload management/migration.
J.02 - Personnel Qualifications…
Key Responsibilities
Administer and support LAN/WAN infrastructure, protocols, and performance tuning.
Manage remote access, VPN security, and core services (DHCP, DNS, directory services).
Perform system hardening and apply security methods (firewalls, DMZs, encryption, endpoint protections).
Maintain server/client OS environments; use diagnostic tools and command-line utilities (e.g., ipconfig, netstat).
Support virtualization/VM management and cloud deployment/service models; migrate workloads as needed.
Qualifications (Citizenship, Education, Experience, Skills)
Certification required: DoD 8140.03 / 8570.01-M compliant commercial certification meeting IAT Level II. Documentation evidencing current IAT Level II status is required in addition to the resume.
Experience: 4+ years of system management experience.
Skills (examples explicitly called out):
Networking and troubleshooting tools (ping, traceroute, nslookup).
File systems (NTFS/FAT/EXT), OS maintenance procedures, diagnostic/fault isolation.
Security methods (firewalls/DMZ/encryption), OS/network hardening, antivirus/antispyware.
Cloud models (SaaS/IaaS/PaaS) and deployments (private/public/hybrid).
Required DoD Systems, Tools, and Framework Experience
Office tools: Ability to produce/maintain documentation and operational records supporting administration and maintenance activities
Scheduling/Tracking systems: Use of diagnostic tools and operational workflows to identify/resolve faults
Security/Information handling: Experience applying organizational user security policies (account management/access control) and data security standards (PII/PCI/PHI) plus hardening techniques.
We are an Equal Opportunity Employer and strive to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.
$68k-89k yearly est. 32d ago
System Administrator - Active Secret Clearance
ENS Solutions, LLC
Salesforce administrator job in Norfolk, VA
Job Description
*** This role is contingent upon Contract Award***
The System Administrator supports secure and resilient operations of PKI infrastructure and associated systems for an agency leveraging DoD infrastructure. This includes managing RA workstations, ensuring system compliance with cybersecurity frameworks, and supporting audit readiness for DoD PKI inspections.
Key Responsibilities:
Maintain and monitor systems supporting PKI services, including Certificate Authorities (CAs), OCSP responders, Key Recovery Agents (KRAs), and supporting infrastructure.
Administer and support Registration Authority (RA) workstations, ensuring functionality, availability, and compliance with DISA and DoD PKI standards.
Implement software updates, patches, and configuration changes in accordance with STIGs and system baselines.
Provide Tier 1 and Tier 2 system support for PKI-related service disruptions, certificate issues, and access control failures.
Troubleshoot integration issues with Active Directory, LDAP, and other directory services used in certificate-based authentication.
Maintain documentation of system configurations, change logs, and standard operating procedures (SOPs).
Ensure continuous compliance with RMF security controls and support the generation and maintenance of ATO documentation.
Participate in and support internal and external DoD PKI audits, including system artifact collection, configuration reviews, and remediation of audit findings.
Collaborate with ISSOs, Registration Authorities, and cybersecurity teams to enforce secure system operations across both SIPRNet and UNCLASS networks.
Requirements
3-5 years of experience in system administration, with specific focus on DoD IT environments.
Direct experience managing and securing RA workstations and PKI-supporting systems.
Knowledge of DoD PKI architecture, certificate lifecycle management, and identity assurance practices.
Proficient in applying DISA STIGs, managing Group Policy, and conducting vulnerability remediation using tools such as ACAS/Nessus.
Experience with virtualization platforms (VMware, Hyper-V), and backup/recovery operations.
Strong documentation and audit readiness skills.
Must hold a DoD 8570 IAT Level II certification (e.g., Security+ CE).
Familiarity with tools such as STIG Viewer, eMASS, and HBSS is a plus.
Benefits
Essential Network Security (ENS) Solutions, LLC
is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients.
Why ENS?
Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS
401k Contribution from Day 1
PTO + 11 Paid Federal Holidays
Long & Short Term Disability Insurance
Group Term Life Insurance
Tuition, Certification & Professional Development Assistance
Workers' Compensation
Relocation Assistance
$68k-89k yearly est. 28d ago
Systems Administrator
Boarhog LLC
Salesforce administrator job in Norfolk, VA
Job DescriptionBoarhog will hire a Systems Administrator in NorfolkVA to support the Surface Combat Systems Training Command (SCSTC) which requires Network Administrative Support, including Information Management, Computer and Local Area Network (LAN) Administration, Cyber Security, System Assessment and Authorization (A&A), Functional Area Needs Analysis / Research, Technical Documentation, and Technical Helpdesk Support.
SCSTC consists of the Command and Staff located in Dahlgren, Virginia, as well as SCSTC Units, Sites, and Detachments worldwide. Travel may be required to locations such as Mayport FL, Pearly Harbor HI, Everett WA, Rota Spain, and Yokosuka Japan. The use of overtime is authorized when necessary to cope with emergencies, to perform tests, or conduct operations that are continuous in nature and cannot reasonably be interrupted or completed otherwise. The Boarhog Program Manager will support the Systems Administrator while overseeing contract performance an hour away from Norfolk, VA.
REQUIRED SKILLS and KNOWLEDGE::(1) Network Infrastructure: Computer networking concepts, protocols, and security methodologies Local Area Network/Wide Area Network (LAN/WAN) architecture and pathways Bandwidth management principles and techniques Network traffic flow (TCP/IP and OSI model) Performance tuning tools and techniques Remote access technologies Virtual Private Network (VPN) security Network protocols (TCP/IP, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), directory services) Common network tools (e.g., ping, traceroute, nslookup) File system implementations (e.g., New Technology File System (NTFS), File Allocation Table (FAT), Extended File System (EXT)) Virtualization technologies and virtual machine management
(2) Security Expertise: IT security principles and methods (e.g., firewalls, demilitarized zones (DMZs), encryption) Network security architecture concepts (topology, protocols, defense-indepth) Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and policies Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) System administration, network, and operating system hardening techniques Software-based computer protection tools (e.g., firewalls, antivirus, antispyware) Knowledge of transmission records (Bluetooth, Radio Frequency Identification (RFID), Infrared (IR) transmission, Wi-Fi, etc.) and jamming techniques
(3) System Administration: Server and client operating systems Systems administration concepts and best practices Enterprise IT architecture System/server diagnostic tools and fault identification Operating system command line/prompt (e.g., ipconfig, netstat, dir, nbtstat) System maintenance procedures (cleaning, disk checks, reboots, backups, etc.)
(4) Cloud Computing: Cloud computing service models (SaaS, IaaS, PaaS) Cloud computing deployment models (private, public, hybrid) Cloud security strategy and architecture Migrating workloads between cloud service models
EXPERIENCE:Four (4) years of system management experience
CERTIFICATION:IAT Level II (e.g. CompTIA Security+)
CLEARANCE:All Contractor personnel shall possess, at a minimum, at the time of Task Order award a current SECRET clearancebased on a Tier 3 (T3)/Tier 3 Reinvestigation (T3R) completed within the last 10 years.
OTHER HIRING CONSIDERATIONS:Preference is given to candidates who reside in a Historically Underutilized Business Zone (HUBZone) as determined by the Small Business Administration (see SBA website)
BOARHOG BENEFITS:Boarhog has over 13 years of defense industrial base steady, controlled growth and profitability, offering our full-time associates a remarkable compensation package, including:
Competitive salary and opportunities for additional compensation.
Greater Self-Determination
Medical / Dental / Vision Health Benefits.
Generous 401K retirement plan after six months of full-time employment, with pre-tax/post-tax options and company matching with immediate vesting to boost retirement savings
Vacation.
Health savings account.
Stipend for residing in a HUBZone location
Relocation and earned performance bonus.
We thrive in a welcoming culture within a completely flat organization, with a demonstrated vested interest in our associates' personal and professional goals and aspirations, taking pride in the resulting exceedingly low associate turnover rate. As a successful and respected SBA Certified Service Disabled Veteran Owned (SDVO) and Historically Underutilized Business Zone (HUBZone) small business, there is no fat on the Boarhog, promoting a great degree of self-determination... nobody with Boarhog has ever and will never make a living watching other associates do work. The company Chief Executive Managing Member and Owner actively engages in the day-to-day operations and growth objectives, and also periodically performs direct on government and commercial contracts. Pigs in the breakfast... skin-in-the-game, and the story behind our logo. Come join us!
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$68k-89k yearly est. 8d ago
Systems Administrator
Itegrity
Salesforce administrator job in Norfolk, VA
Job Description: The Systems Administrator supports the secure, stable, and resilient operation of critical DoD enterprise networks and IT infrastructure across geographically distributed SCSTC locations. This role involves the daily administration, sustainment, and troubleshooting of networks, servers, workstations, and virtual environments. They are responsible for software/hardware installations, upgrades, patch management, and maintaining LAN/WAN architectures.
Required Skills and Experience:
Four (4) years of system management experience
Strong knowledge of network infrastructure, protocols, and tools including LAN/WAN architecture, TCP/IP, and OSI model concepts.
Experience with virtualization technologies (VMware, Hyper-V) and virtual machine management.
Proficiency with server and client operating systems (Windows/Linux) and OS command-line utilities.
Knowledge of IT security principles such as firewalls, DMZs, and system hardening techniques.
Knowledge of data security standards and policies.
Expertise in system diagnostic and maintenance procedures.
Experience with remote access technologies and VPN security.
Knowledge of wireless transmission protocols and jamming techniques (Bluetooth, RFID, IR, Wi-Fi, etc.)
Experience with cloud computing deployment models (public, private, hybrid) and migrating workloads between them.
Education/Certification: Must possess a DoD 8570.01-M IAT Level II certification (Security+ CE, CySA+, CCNA Security, GSEC, SSCP, and GICSP)
Security: Active Secret clearance required at hire.
Citizenship: U.S. Citizen
Desired Skills and Experience:
Bachelor's or advanced degree in Computer Science or Information Systems.
Experience with scripting languages (e.g., PowerShell, Python, Bash) for automation tasks.
Familiarity with ITIL v4 Foundation and advanced enterprise monitoring solutions.
Prior experience supporting geographically dispersed Navy or DoD enterprise networks
$68k-89k yearly est. 16d ago
System Administrator
Geospatial and Cloud Analytics
Salesforce administrator job in Norfolk, VA
Position OverviewThe System Administrator is responsible for installing, configuring, troubleshooting, and maintaining hardware and software systems and administering system accounts supporting OPTEVFOR Cyber Operational Test & Evaluation (OT&E) missions. The role ensures the security, availability, and reliability of Cyber OT&E infrastructure, toolsets, and flyaway kits, and provides technical consultation on network, system, and application issues. The System Administrator supports operational test requirements tailored to individual test events and provides real-time troubleshooting support during test execution.
Security Clearance Requirement:
Eligibility for Top Secret / Sensitive Compartmented Information (TS/SCI).
Qualifications
Minimum of five (5) years of experience managing Windows Server and Active Directory environments, including installation, configuration, maintenance, troubleshooting, and operational support of computer systems and servers
Key ResponsibilitiesInfrastructure and Systems Administration
Install, configure, maintain, and troubleshoot server and workstation hardware and software supporting Cyber OT&E infrastructure
Administer system accounts, group policies, and access controls to ensure compliance with organizational standards and security requirements
Maintain the physical and logical security of network and system infrastructure and protect the integrity of resident data
Manage multiple systems operating across one or more operating system platforms
Security, Compliance, and Hardening
Implement and maintain STIGs, security patches, and operating system/application updates in accordance with DoD/DON policies and guidance
Maintain system and network security posture, including regular security monitoring to detect potential intrusions
Review ACAS/Tenable scan results and remediate identified vulnerabilities
Apply operating system, network, and application hardening techniques to reduce attack surface
Support secure VPN usage and access control mechanisms as required
Backup, Recovery, and Monitoring
Manage backup and recovery solutions and procedures in accordance with DoD/DON policies
Perform backup operations, verify job completion, and test recovery procedures
Monitor system, server, and network performance, availability, and capacity
Review system and application logs to identify faults, performance issues, or security concerns
Perform file archival and purging activities as required
Cyber OT&E Toolsets and Test Support
Administer and maintain Cyber OT&E toolsets and flyaway kits, ensuring readiness for test execution
Develop and maintain the master image for the Cyber OT&E toolset in accordance with Government requirements
Clone and validate toolset builds to meet operational timelines and test-specific requirements
Support infrastructure and toolset configuration tailored to individual test events
Provide real-time troubleshooting and technical support during Cyber OT&E execution
Support ongoing infrastructure status reporting to inform current and future operations planning and mission readiness
Process Improvement and Documentation
Support development and maintenance of standard operating procedures (SOPs) governing use of computing resources
Research and recommend innovative and automated approaches to system administration tasks
Install new systems and rebuild existing servers, configuring hardware, peripherals, services, directories, storage, and settings in accordance with standards and operational requirements
Upgrade and maintain administrative tools, utilities, and supporting software
DCWF Knowledge, Skills, Abilities, and Tasks (KSATs) Knowledge
IT security principles and methods (firewalls, DMZs, encryption, VPN security)
Enterprise IT architecture and system integration principles
Network protocols and services (TCP/IP, DNS, DHCP, directory services)
Identity and access management (e.g., PKI)
Virtualization technologies and virtual machine lifecycle management
System/server diagnostic tools and fault identification techniques
Performance indicators for system availability, capacity, and reliability
Routine maintenance requirements for enterprise IT equipment
Skills
Operating system and server administration
Monitoring and optimizing system/server performance
Diagnosing and correcting physical and logical system issues
Recovering failed systems and servers
Installing system, software, and component upgrades
Configuring and optimizing applications and services
Diagnosing network connectivity issues
Maintaining directory services and group policy objects
Conducting system/server planning, management, and sustainment
Using and managing virtual machines
Abilities
Identify and anticipate system performance, availability, capacity, and configuration risks
Integrate system components to support operational requirements
Design and enforce group policies and access controls aligned with organizational standards
Apply system and operating system hardening techniques to maintain secure configurations
GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services.
GCA is committed to a safer tomorrow. The challenges facing our Nation and the World grow ever more complex and require the highest level of dedication, integrity, and service. These core values are the backbone GCA builds upon to provide our customers with exceptional service within the dynamic intelligence community and ever changing Information Technology sector.
$68k-89k yearly est. Auto-Apply 14d ago
Systems Administrator - Naval Surface Warfare Command
Tln Worldwide Enterprises, Inc.
Salesforce administrator job in Norfolk, VA
Requirements
Four (4) years of system management experience
Demonstrated experience supporting enterprise IT systems in a DoD, Navy, or Federal environment
Experience administering both server and client operating systems
Security Clearance Requirements
Must possess an Active Secret Security Clearance.
Salary Description 85,000 - 120,000
$68k-89k yearly est. 38d ago
Systems Administrator Intermediate
Raventek Solution Partners
Salesforce administrator job in Norfolk, VA
Full-time Description
Job Title: Systems Administrator Intermediate
Department: Operations-Services
Reports To: RavenTek Program Manager
Schedule: Monday-Friday
Hours: Full-time, 40-hours/week
FLSA Status: Hourly, Nonexempt
Clearance: Secret
Position Summary
The Systems Administrator Intermediate will support delivering reliable, secure, and efficient IT system administration services. This role is responsible for performing configuration, monitoring, and maintenance of business and enterprise systems to ensure operational availability, security compliance, and user support. This position is critical in providing high-quality technology services to federal customers and supporting mission-critical programs. The performance of this position is key to RavenTek's performance on the contract, and therefore RavenTek's mission to support the customer.
Requirements
Essential Duties and Responsibilities
Configure, monitor, and maintain business systems daily to ensure reliable operation, security compliance, and efficient use of resources.
Provide technical support for system users by troubleshooting issues, assisting with access needs, and ensuring that business systems remain accessible and functional.
Perform system maintenance, updates, and patching activities to keep environments secure and aligned with organizational standards.
Support system backup and recovery operations to protect critical data and minimize downtime in the event of failures or incidents.
Assist with user account management, ensuring proper access controls are applied, and security policies are consistently enforced.
Document system configurations, updates, and procedures clearly and accurately to support operational continuity and knowledge sharing.
Participate in system upgrades, migrations, and implementations by testing changes, supporting deployments, and validating system performance.
Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
Submit Monthly Status Reports on a regular basis, as required.
Monitor RavenTek email on a regular basis, at least 3 times per week, and respond accordingly.
Complete required compliance training as assigned.
Ability to travel on an as needed basis up to 10%.
Other duties as assigned.
Knowledge and Critical Skills
Basic knowledge of system administration principles.
Understanding computer operation systems (Windows/Linux).
Familiarity with system monitoring tools and user support practices.
Ability to follow procedures and maintain accurate documentation.
Strong attention to detail and customer service orientation.
Ability to work collaboratively in a team environment and adapt to evolving technologies.
Strong familiarity with DoD systems.
Education & Work Experience
Bachelor's degree required.
Strong experience with system administration principles.
Certifications, Licenses
CompTIA A+ preferred.
CompTIA Network+ preferred.
Special Requirements
Must be able to obtain and maintain a Secret clearance.
Work Environment
Employee will be working indoors in an office environment with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.
Physical Demands
To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.
ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.
This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
$68k-89k yearly est. 60d+ ago
DOD Skillbridge - Support Desk Engineer
Endurance It Services
Salesforce administrator job in Virginia Beach, VA
About Us: At Endurance IT Services we are always on the lookout for talented individuals who are passionate about making a difference. Our team is dedicated to innovation, excellence, and creating value for our clients and community. We believe in fostering a collaborative and inclusive work environment where everyone can thrive.
We are seeking active duty military personnel looking for an internship through Skillbridge as a Support Desk Engineer to join our team.
This position is responsible for ensuring client satisfaction for Endurance IT's (EIT) clients. The role involves the triage, routing, and repair of incoming service incidents (phone, email, and portal). The Support Desk Engineer - Tier 1 ensures that service delivery adheres to company standards. This individual will have a desired goal of effectively delivering superior customer service to our end users in a remote call center environment. The Support Desk Engineer - Tier 1 will report to the Service Desk Manager. To accomplish this job successfully, an individual must be able to perform each essential function satisfactorily.
RESPONSIBILITIES
Ensure professional, timely and polite support to all our clients
Have in depth knowledge of our tools and ticketing procedures
Follow standard help desk protocols, procedures and guidelines as provided
Identify, troubleshoot and resolve a wide range of computer & network related problems
Basic understanding of client Line of Business (LOB) applications and associated third party vendors
Stay current with system information, changes and information technology updates
Be professional, courteous, and helpful to co -workers and embrace diversity
Onsite work at customer site, when required.
Any other special projects or tasks assigned
Ticket Management and Resolution
First contact with client on a new ticket is made via phone.
Resolve on average 10 -12 tickets per day
Ensure ticket statuses are maintained correctly based on training provided
Ensure accurate time worked is reported on each ticket
Ensure all troubleshooting efforts, conversations with clients, vendors, and co -workers are properly recorded on the ticket
Ensure SLA timelines are met
Follow all ticket escalation procedures per training
Seek and collaborate with co -workers and team leads on tickets to ensure speedy resolution
Develop, maintain, and execute a daily routine to review and update existing assigned tickets
Follow ticket management principles per training.
Evaluation Metrics
Answered phone calls per day - 15+
Average Tickets resolved per day 10 or greater
0 Tickets in Assigned Status at end of daily shift
0 Ticket in Customer Responded status at end of daily shift
Average Ticket Age - 5 Days or less
Tickets over 7 Days old =< 2
Tickets over 30 Days old = 0
Tickets not updated in 48 hours = 0
Ticket in Triage queue at close of day = 0
Qualifications
Education: High School Diploma or GED
One or more years of experience in network / IT systems and troubleshooting steps.
Proficiency with information technology regarding both hardware and software.
Working knowledge of Microsoft server and desktop operating systems, specifically Server 2008 and later and Windows 7 and later.
Basic networking knowledge, switches, routers, firewalls, VLANs, wireless, Active Directory, Exchange, O365.
Good oral communication
Good Written communication
Good problem solving skills
Ability to use thinking and reasoning to solve a problem.
Certifications & Licenses:
IT industry certifications are preferred, specifically Microsoft and Cisco.
Confidentiality Notice: This message and any attachments may contain confidential or privileged information and are only for the use of the intended recipient of this message. If you are not the intended recipient, please notify the sender by return e -mail, and delete or destroy this and all copies of this message and all attachments. Any unauthorized disclosure, use, distribution, or reproduction of this message or any attachments is prohibited and may be unlawful.
$68k-89k yearly est. 60d+ ago
System Administrator
Ivwatch LLC 4.2
Salesforce administrator job in Newport News, VA
Job DescriptionWe're looking for a collaborative and passionate Systems Administrator to join our IT team and play a crucial role in keeping our infrastructure running smoothly. In this role, you will provide internal technical support and asset security for our computer and network systems.
Your responsibilities as the System Administrator will include:
• Install and configure hardware and software components to ensure usability
• Ensures the availability and optimal performance of the network and performs day-to-day activities such as creating, modifying, and deleting users, optimizing remote access, and security access
• Work with vendors for equipment configuration, procurement, and software support.
• Ensure the security and integrity of all systems and data
• Respond to outages and collaborate with employees
• Troubleshoot hardware and software issues. Repair or replace damaged hardware.
• Provide support to users and be the first point of contact for error reporting
• Document all support tickets in the IT Ticketing system
• Establish good relationships with all departments and colleagues to support their IT needs
• Maintain backups, security, and integrity of company data
• Manage technical documentation.
• Special Projects as assigned by management
To be a successful candidate, we look for:
• Bachelor's degree in Computer Science or related field experience preferred
• CompTIA A+, Security+, Network+ accreditation is advantageous.
• Experience with mac OS and Windows/Windows Server in an Enterprise Environment
• Experience with the Ubiquiti Platform
• SharePoint, Teams, Office 365, and Azure experience
• Excellent written and verbal communication skills.
• Good interpersonal skills and attention to detail.
• Good problem-solving skills.
Experience with the following Software Platforms are a plus:
• JAMF
• Apple Business Manager
• Teams / SharePoint
• Ubiquiti / Unifi OS / Strong Networking skills
• PowerShell / Command-Line Scripting
• mac OS / Windows / Windows Server / Linux
• Active Directory
• Microsoft Azure / Entra / Defender
• Microsoft Conditional Access Policies
• Absolute
• Wasabi
• JIRA Service Management
• Veeam
• Action1
• ScreenConnect
We hire intellectually curious people with a thirst for growth and knowledge. This can't always be reflected via conventional work experience. If you think you have the skills and passion for this role, we encourage you to apply even if your previous experience isn't a conventional match.
This is an on-site position in Newport News, VA.
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$66k-89k yearly est. 10d ago
Microsoft Dynamics System Administrator/ Developer
Quantum Strides
Salesforce administrator job in Hampton, VA
The Microsoft Dynamics 365 System Administrator primary responsibility will be to provide support for the system configuration, upgrade, security administration, change management, monitoring, auditing and integrations for client's Microsoft Dynamics 365 Finance and Operations system components.
The Microsoft Dynamics 365 System Administrator will also be responsible for working with the team to design, test and implement technical solutions to support needed integrations, reporting, forms, and customizations as defined by business requirements.
Essential Duties and Responsibilities:
(Duties listed are neither intended to be all inclusive nor to limit duties that might reasonably be assigned.)
Manage all levels of system administration support for all Dynamics 365 environments.
o Manage release management and change management processes for Dynamics 365
o Manage upgrade/update support
o Coordinate and perform database refreshes
o Monitor and communicate maintenance notifications
o Monitor performance Dynamics 365 environments
o Deploy and manage developer environments
o Assist to maintain, and test system configurations and workflows
o Manage and maintain system integrations to other internal and external systems
o Assist to maintain software licenses, user access and security roles
o Provide as needed support for troubleshooting and remediation of technical issues
o Manage and coordinate with Microsoft through to resolution raised system issues
o Assist with administrative support for other ERP systems
Assist with development and reporting efforts in Dynamics 365.
o Work with functional and technical teams to understand and gather requirements to
design and develop modifications and extensions to Microsoft Dynamics.
o Use of Microsoft Dynamics development and reporting tools to design, develop and
test customizations, integrations, and reports.
o Create requested documentation supporting system design, development, and testing.
Perform maintenance and development work in a manner that is consistent with company standards and procedures.
Other related tasks to ensure on-going secure and supported system.
Manage records created and received in compliance with the client's Management Policy and Procedures.
Responsible for maintaining a general awareness of client's EMS.
Responsible for handling all related job responsibilities in accordance to client's Environmental
Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan.
Required Knowledge, Abilities and Skills essential to Job Functions:
Technical experience in D365 Systems Administration and Configuration
Technical functional knowledge in one or more of following areas: General Ledger, Accounts Payable, Purchasing, Fixed Assets or Inventory
Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills.
Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment.
Ability to mentor team members and transfer knowledge to others
Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi- tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks
Required Software Knowledge and Skills Essential to Job Functions:
Proficiency in using computer systems and the listed software applications associated with performance assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.
Software applications:
Microsoft Dynamics
Safety Responsibility:
Perform all job duties and responsibilities in a safe manner to protect one's self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department.
Qualifications:
Training and/or Education:
BS in Computer Science, Management Information Systems, Information Systems or Related Technical Field
Required Experience:
4+ combined years' experience as Microsoft Dynamics System Administrator on AX 2012 and D365 or 2+ years 365
2+ years of proven expertise in system auditing
1+ years' experience with set-up and managing integrations with Microsoft's Recurring Integration Scheduler
1+ years' experience with printer configuration D365
3+ years of proven expertise in user authentication, user authorization and data security
2+ years proven knowledge and experience with user roles and Security in AX / D365
3+ years of proven expertise customizing Microsoft Dynamics. Including 1+ years of
development experience on AX 2012 and/or D365 with Microsoft Visual Studio.
3+ years proven experience creating and updating custom reports in utilizing the following reporting tools: Management Reporter, Power BI, SQL Server Report Builder, other available tools.
2+ years of experience with Microsoft Dynamics Workflow.
2+ years proven experience creating and modifying forms with SSRS
4+ Superior Technical proficiency with SQL for reviewing data, troubleshooting, developing user reports, and testing/validating source system data
Nice to Have:
2+ years of technical experience with .NET C#, X++ or other OOP programming language
3+ years creation and maintenance of various AIF Services for Microsoft Dynamics Integration with minimum 2 years on AX 2012 and/or D365.
Licenses or Certificates:
Virginia Driver's License
Special Requirements:
This position is classified as essential personnel.
FLSA Status:
Exempt
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unusual Demands:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties will require working weekends and Holidays.
$68k-89k yearly est. 60d+ ago
NASA ASDC System Administrator
Analytical Mechanics Associates
Salesforce administrator job in Hampton, VA
Analytical Mechanics Associates, Inc., (AMA) is looking to hire a highly motivated individual to support the ASDC data systems managed by the RSES (Research, Science, and Engineering Services) contract located at the NASA Langley Research Center (LaRC). The candidate will provide technical support to administer the ASDC computing resources in a hybrid infrastructure consisting of a virtual environment on premise and cloud technologies such as AW, and will be responsible in ensuring the security, compliance, and resilience of the NASA systems assigned. This is a senior role and the ideal candidate will have experience working with federal compliance frameworks, automating patching and workloads, securing hybrid environments, and working with the entire team of System Administrators.
The salary for this role will be between $85,000 and $130,000 commensurate with education and experience.
Job Description
The successful candidate will provide support to administer the ASDC data systems and the team, ensuring functional requirements, security, and compliance.
Support the maintenance and operation of the on-premise virtual infrastructure: This includes but not limited to assisting with the maintenance of the virtual technologies, installing and configuring services, secure operating systems, and applications in the virtual environment, and networking.
Administer and manage the computing infrastructure, including the patching process, using various automation technologies.
Monitor the security of computing infrastructure using various technologies.
Assist with monitoring and maintenance of the security measures for on-premises infrastructure, including firewalls, VPNs, and IDS/IPS systems.
Assist with compliance activities by preparing systems for internal and external audits.
Collaborate with DevOps and IT teams to integrate security into CI/CD pipelines, leveraging Infrastructure as Code (IaC) tools such as Terraform, Ansible and/or CloudFormation.
Research, install and configure services and resources in Amazon Web Services (AWS) cloud environment.
Develop and maintain documentation of systems.
Perform other SA duties as assigned.
Required Qualifications
Bachelor's degree in computer science or its equivalent.
5 - 10 years' experience in an enterprise systems environment as a system administrator.
Knowledge and understanding of LINUX environments (filesystems, storage, architecture).
Experience with managing RedHat (RHEL) OS and virtual environments such as OpenShift.
Expertise in securing physical, virtual, and containerized infrastructures in a hybrid environment.
Experience with endpoint security, network security, and firewall management.
Familiarity with “DevSecOps” practices and securing CI/CD pipelines in an on-premises and cloud environment.
Strong communication skills to work effectively with cross-functional teams.
Ability to support multiple objectives, track own work and provide updates to stakeholders.
Ability to set priorities and meet deadlines.
Proficient user of Microsoft Excel, Outlook, and Word.
Preferred Qualifications
MS in computer science or related field.
Experience with open-source OS technologies such as Alma Linux and Rocky Linux.
Experience with VMware virtualization technologies.
Experience with managing Satellite Servers.
Previous experience with a NASA or other US government agency.
Experience with keeping up with industry standards and implementing System Administration (SA) best practices in Linux environments.
Familiarity with Scaled Agile Framework (SAFe).
Excellent communication skills.
Self-starter who can work independently or as part of a team.
Intrinsic motivation and ability to learn on the job.
Ability to work with stakeholders in a hybrid environment.
The selected applicant will be subject to a security investigation and employment is based on the ability to attain Minimum Background Investigation clearance and physical and logical access to NASA LaRC (US Citizenship or Permanent Residency required).
Analytical Mechanics Associates (AMA) is proud of our customer relationships, our diverse and dynamic work environment, and our employees' career satisfaction. AMA is a small business with a wide reach; headquartered in Hampton, VA, AMA has operations in Greenbelt, MD; Huntsville, AL; Dallas and Houston, TX; Denver, CO; Mountain View, CA; and Edwards Air Force Base, CA. With over 60 years of experience, AMA specializes in aerospace engineering, science, analytics, information technology, and visualization solutions. AMA combines the best of engineering, science, and mathematics capabilities with the latest in information technologies, visualization, and multimedia to build creative solutions. We offer competitive salaries and a substantial benefits package, including but not limited to paid personal and federally recognized holiday leave, salary deferrals into a 401(k)-matching plan with immediate vesting, tuition reimbursement, short/long term disability plans, and a variety of medical, dental, and vision insurance options.
AMA is committed to the professional growth of every employee, understanding that the successes of our employees drive our success. We provide a work environment that is engaging, collaborative, and supportive. To learn more about our company, please visit our website at *********************** and follow us on Facebook and LinkedIn.
AMA is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under federal, state, or local laws.
$68k-89k yearly est. Auto-Apply 20d ago
Sr. Windows Server/VMWare Administrator
Information Systems Solutions 3.6
Salesforce administrator job in Suffolk, VA
Information Systems Solutions (ISS) is seeking an experienced Windows Server/VMWare Administrator to manage, secure, and optimize our server infrastructure. The ideal candidate will be responsible for the daily administration of our Windows Server and VMWare environments, ensuring system availability, performance, and security in compliance with DoD standards.
This role is 100% onsite.
Key Responsibilities:
· Server Administration: Install, configure, and maintain Windows Server environments (2016, 2019, 2022), including Active Directory, Group Policy (GPO), and DNS services.
· Virtualization Management: Manage the VMWare vSphere infrastructure, including vCenter Server, ESXi hosts, and virtual machine lifecycle.
· Security & Hardening: Implement and maintain system security by applying DoD Security Technical Implementation Guides (STIGs) and performing regular vulnerability assessments and remediation using tools like ACAS/Nessus.
· Patch Management: Oversee server patching and updates using WSUS or other enterprise patch management solutions to mitigate vulnerabilities and ensure system integrity.
· Automation: Utilize PowerShell scripting to automate routine administrative tasks, system deployments, and security configurations.
· Monitoring & Performance: Monitor server and system performance, troubleshoot issues, and ensure high levels of availability and reliability.
· Collaboration: Work with cybersecurity and network teams to ensure the server infrastructure is secure, compliant, and integrated with other enterprise systems.
Why Work For ISS?
At ISS we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Requirements
Clearance Level
Secret or Top-Secret Clearance
Certifications (IAT Level II)
CySA+
Security+
CCNA - Security
GICSP
GSEC
SSCP
Required Skills
Bachelor's Degree in a technical field or 5 years equivalent professional experience.
Proven experience administering Windows Server environments.
Hands-on experience managing a VMWare vSphere/vCenter virtualized environment.
Preferred Qualifications:
Advanced certifications such as VMWare Certified Professional (VCP), MCSE: Core Infrastructure, or CISSP.
Strong proficiency in PowerShell scripting for automation.
In-depth knowledge of DoD cybersecurity policies and STIG implementation.
Experience with enterprise backup and storage solutions.
How much does a salesforce administrator earn in Norfolk, VA?
The average salesforce administrator in Norfolk, VA earns between $65,000 and $118,000 annually. This compares to the national average salesforce administrator range of $65,000 to $114,000.
Average salesforce administrator salary in Norfolk, VA