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The differences between security/customer services and security, shift supervisors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security, shift supervisor has an average salary of $37,625, which is higher than the $32,115 average annual salary of a security/customer service.
The top three skills for a security/customer service include ID, patrol and security services. The most important skills for a security, shift supervisor are customer service, incident reports, and performance evaluations.
| Security/Customer Service | Security, Shift Supervisor | |
| Yearly salary | $32,115 | $37,625 |
| Hourly rate | $15.44 | $18.09 |
| Growth rate | 3% | 3% |
| Number of jobs | 224,564 | 109,620 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 34% |
| Average age | 43 | 43 |
| Years of experience | - | - |
A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.
A security shift supervisor is responsible for maintaining the safety and security of the building premises and company assets. Security shift supervisors observe and report suspicious people and activities within the building, monitor surveillance, and write incident reports. They also delegate tasks and schedule shifts to the security staff, assist guests with their inquiries and concerns, and direct them to the correct department. A security shift supervisor must have excellent leadership and observational skills.
Security/customer services and security, shift supervisors have different pay scales, as shown below.
| Security/Customer Service | Security, Shift Supervisor | |
| Average salary | $32,115 | $37,625 |
| Salary range | Between $24,000 And $41,000 | Between $30,000 And $47,000 |
| Highest paying City | Seattle, WA | Washington, DC |
| Highest paying state | Alaska | Alaska |
| Best paying company | JPMorgan Chase & Co. | Spaulding Rehabilitation Hospital |
| Best paying industry | Hospitality | Professional |
There are a few differences between a security/customer service and a security, shift supervisor in terms of educational background:
| Security/Customer Service | Security, Shift Supervisor | |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 34% |
| Most common major | Business | Criminal Justice |
| Most common college | - | - |
Here are the differences between security/customer services' and security, shift supervisors' demographics:
| Security/Customer Service | Security, Shift Supervisor | |
| Average age | 43 | 43 |
| Gender ratio | Male, 66.4% Female, 33.6% | Male, 83.2% Female, 16.8% |
| Race ratio | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 18.8% Asian, 5.7% White, 56.4% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 6% | 6% |