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The differences between security dispatchers and public safety dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a public safety dispatcher has an average salary of $35,063, which is higher than the $33,347 average annual salary of a security dispatcher.
The top three skills for a security dispatcher include customer service, patients and patrol. The most important skills for a public safety dispatcher are computer aided dispatch, customer service, and CAD.
| Security Dispatcher | Public Safety Dispatcher | |
| Yearly salary | $33,347 | $35,063 |
| Hourly rate | $16.03 | $16.86 |
| Growth rate | 3% | 4% |
| Number of jobs | 82,349 | 25,700 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 33% | Bachelor's Degree, 40% |
| Average age | 43 | 39 |
| Years of experience | 2 | - |
Security Dispatcher are responsible for maintaining records, monitoring staff and equipment location, handling communications with various areas, and information personnel about traffic issues. They must be excellent in communication, decision making, listening, ability to multitask, speech clarity, accuracy, time management, and computer operation. These are the skills that a security dispatcher must have in order to accomplish their responsibilities.
A public safety dispatcher is primarily responsible for handling emergency or non-emergency calls from the public. They are in charge of identifying the caller's needs calmly and proactively, dispatching law enforcement officers or emergency responders at the scene in a timely and efficient manner. They must operate communications equipment, manage schedules, and quickly adapt to any situation as the calls can be unpredictable and critical. Furthermore, as a public safety dispatcher, it is essential to maintain records of all calls and interactions, adhering to the organization's policies and regulations at all times.
Security dispatchers and public safety dispatchers have different pay scales, as shown below.
| Security Dispatcher | Public Safety Dispatcher | |
| Average salary | $33,347 | $35,063 |
| Salary range | Between $26,000 And $41,000 | Between $26,000 And $46,000 |
| Highest paying City | Bellevue, WA | Berkeley, CA |
| Highest paying state | Alaska | Pennsylvania |
| Best paying company | Brigham and Women's Hospital | City of San Jos |
| Best paying industry | Hospitality | Government |
There are a few differences between a security dispatcher and a public safety dispatcher in terms of educational background:
| Security Dispatcher | Public Safety Dispatcher | |
| Most common degree | High School Diploma, 33% | Bachelor's Degree, 40% |
| Most common major | Criminal Justice | Criminal Justice |
| Most common college | - | - |
Here are the differences between security dispatchers' and public safety dispatchers' demographics:
| Security Dispatcher | Public Safety Dispatcher | |
| Average age | 43 | 39 |
| Gender ratio | Male, 43.0% Female, 57.0% | Male, 37.6% Female, 62.4% |
| Race ratio | Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9% | Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 17% |