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The differences between security officers and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security/customer service has an average salary of $32,115, which is higher than the $31,101 average annual salary of a security officer.
The top three skills for a security officer include customer service, ladders and patrol. The most important skills for a security/customer service are ID, patrol, and security services.
| Security Officer | Security/Customer Service | |
| Yearly salary | $31,101 | $32,115 |
| Hourly rate | $14.95 | $15.44 |
| Growth rate | 3% | 3% |
| Number of jobs | 125,879 | 224,564 |
| Job satisfaction | 4.5 | - |
| Most common degree | High School Diploma, 36% | High School Diploma, 34% |
| Average age | 43 | 43 |
| Years of experience | - | - |
A security officer is responsible for maintaining the peace and safety of everyone by regularly patrolling and monitoring surveillance equipment within the assigned premises. Security officers' duties also include reporting suspicious behaviors, restricting trespassers and unauthorized personnel from entering the establishment, providing incident reports for policy violations, and adhering to the standard protocols and legal requirements set by the management. Security offers must also have excellent decision-making and critical-thinking skills and extensive knowledge of emergency drills in case any unfortunate circumstances arise.
A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.
Security officers and security/customer services have different pay scales, as shown below.
| Security Officer | Security/Customer Service | |
| Average salary | $31,101 | $32,115 |
| Salary range | Between $24,000 And $39,000 | Between $24,000 And $41,000 |
| Highest paying City | Seattle, WA | Seattle, WA |
| Highest paying state | Washington | Alaska |
| Best paying company | Battelle | JPMorgan Chase & Co. |
| Best paying industry | Utilities | Hospitality |
There are a few differences between a security officer and a security/customer service in terms of educational background:
| Security Officer | Security/Customer Service | |
| Most common degree | High School Diploma, 36% | High School Diploma, 34% |
| Most common major | Criminal Justice | Business |
| Most common college | - | - |
Here are the differences between security officers' and security/customer services' demographics:
| Security Officer | Security/Customer Service | |
| Average age | 43 | 43 |
| Gender ratio | Male, 71.6% Female, 28.4% | Male, 66.4% Female, 33.6% |
| Race ratio | Black or African American, 12.7% Unknown, 5.3% Hispanic or Latino, 19.6% Asian, 6.3% White, 54.5% American Indian and Alaska Native, 1.6% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 6% | 6% |