Senior information technology manager jobs in Federal Way, WA - 2,775 jobs

A data center solutions provider is seeking a Director of Capacity Engineering to lead server rack integration across their global footprint. Responsibilities include overseeing customer onboarding, managing the lifecycle of physical capacity, and collaborating with cross-functional teams to enhance operational excellence. The ideal candidate will have over 12 years in data center operations and a strong technical background. The expected salary range is $180,000-$225,000, along with comprehensive benefits including 100% employer-covered health insurance. #J-18808-Ljbffr

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr

Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation. We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit. These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do. About the Role This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers. What You'll Do Strategic Leadership and Transformation Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation. Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities. Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner. Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams. Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation. Technology Strategy and Execution Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks. Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives. Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals. Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value. Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions. What You'll Bring 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients. Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines. Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives. Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients. Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies. Exceptional skills in executive presentation, negotiation, and relationship management. A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains. Strong negotiation and problem-solving abilities. Willingness to travel for client engagements and strategic events as needed. Proven experience operating within a vendor-client environment, managing client executive relationships, and solution delivery Proven experience operating within a vendor-client environment, managing client executive relationships and solution delivery.

Senior Manager, Mergers & Acquisitions (exit readiness) Are you ready to make an impact? Our expert and award-winning Mergers & Acquisitions (M&A) practice seeks a Senior Manager to join our rapidly growing Sell‑Side Advisory (SSA) team. WM SSA consultants specialize in exit readiness, advising companies on the strategic and operational factors that can impact a potential recapitalization, financing, or exit to a strategic or financial buyer. WM's model leverages the insights of experienced entrepreneurs, seasoned operators, and veteran deals professionals to proactively identify and act on both risk and opportunity, empowering management with precise coaching, and collaborating with investment banks to refine narratives around technology and operations. In this dynamic role, you will work with our national M&A practice, primarily serving portfolio companies of venture capital and private equity firms. Senior principals/senior managers lead operational and technology assessments in a due diligence context and conduct exit readiness exercises for portfolio company leadership and their investors. You will be an integral part of our team, helping shape our team culture and participating in the entrepreneurial process of growing a rapidly expanding offering (strategy formulation, recruiting, team building, practice development, etc.). Responsibilities Lead Transaction Services teams serving clients across industries (with specific capabilities in mergers & acquisitions), while demonstrating executive presence with C‑level client counterparts and private equity teams Engage stakeholders involved in a sell‑side process, including other advisors, investment banks, private equity or corporate owners, and C‑level client executives Confidently coach client executives on how to articulate value derived from technology and operations and on how to navigate potentially challenging diligence topics Facilitate sell‑side due diligence projects focused on operational and technology strategy, organizational structures/operating models, and current state business processes and supporting technology De‑risk exit processes through sell‑side diligence efforts and development of strategies for critical issue remediation Identify strategic opportunities and quantify potential for value creation Lead engagement teams on transaction advisory, guiding the team to prepare focused request lists/agendas, facilitating client reviews, and accountability for deliverables Enhance methodologies for client delivery and practice innovation Manage project economics including pricing estimates, risk assessments tracking project budgets, creating, and delivering invoices, and managing collection process Business development across investment banks, private equity, and portfolio companies Actively recruit, manage, coach, and retain top quality consultants Qualifications Bachelor's degree or equivalent experience required; advanced degree a plus 8+ years working in roles that emphasize strategy, technology, and/or operations in a team‑based, cross‑functional environment 3+ years of experience in investment banking, corporate development/strategy, entrepreneurship/venture capital if you do not have a consulting or M&A background Excellent critical thinking, oral and written communication skills Comfort leading business development opportunities, externally and across the firm Consulting experience a plus, but not required Experience managing or analyzing P&L statements, and financial modeling skills a plus, but not required Candidates must be eligible to work permanently in the United States without sponsorship Ability to travel up to 50% A commitment to inclusion and diversity, and openness to new ideas and perspectives Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C. $209,800 - $246,800 USD $219,800 - $258,500 USD New York City or San Francisco $229,800 - $270,300 USD A location not listed above $199,800 - $235,000 USD West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit ***************************** If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to *************************. If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. #J-18808-Ljbffr

Project Fixers ************************** is an expert IT program management consulting company located in Seattle, WA. We specialize in managing delivery of highly complex IT programs, including major system implementations, integrations, and digital transformations. We also are experts at fixing IT projects that are going sideways. Role Description The Senior IT Program Manager will be responsible for managing complex IT implementations. This role usually involves managing programs with cross-functional project teams of 50+, including multiple partners and integrators. We're looking for expert high-energy project drivers that can rally their teams to take the toughest project peaks. Qualifications 10+ years of experience managing complex IT implementations, ideally including a variety of packaged systems (including ERP, CRM, MES, GTM), custom development, and systems integration; Experience managing programs consisting of multiple sub-projects and delivery teams; Equal ability to confidently manage senior program stakeholders, as well as lead the implementation team hands-on; Mindset of a solution designer and fixer - analytical skills and curiosity to get to the root causes of all issues - whether business, technical, or human in nature; High emotional intelligence: ability to offer coaching, tactfully resolve conflicts, and mediate tense political situations; Excellent communication skills - ability to act as a translator between Business and IT, and to summarize complex concepts visually and with brevity; Prior consulting experience is strongly preferred.

Title: Technical Program Manager Duration: 8 months Compensation: $60-90/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. In this role, the Technical Program Manager will support the research team that is working on the future of input and interaction for augmented reality (AR) and virtual reality (VR). This role will focus on managing cross-functional software programs through the planning and execution phases while working with researchers and engineers. Other aspects of the job will include communicating with stakeholders, coordinating resources and timelines, and interfacing with partner teams in research. RESPONSIBILITIES ● Work with internal research/engineering teams to define roadmaps/milestones, track statuses of multiple projects, lead regular check-ins (weekly, monthly, quarterly, etc.), identify and escalate dependencies and risks, seek and reduce inefficiencies ● Develop, maintain, and hold teams accountable to schedules while accounting for technical challenges and available resources ● Coordinate cross-functional interactions/dependencies and align disconnected teams ● Communicate program progress to cross-functional stakeholders through internal posts and meetings ● Organize and maintain information and task management systems ● Develop new lightweight processes as needed and improve existing processes based on feedback/retrospectives, keeping teams moving fast while minimizing unnecessary overhead ● Work with researchers to coordinate human subjects research experiments, including lab setup and data collection and analysis operations REQUIRED QUALIFICATIONS ● 4+ years of experience as a technical program manager, working with engineers or researchers and driving project progress and schedules ● Experience in software development, firmware, system engineering or human-computer interaction ● Excellent computer skills and proficient with spreadsheets (G Suite, Excel) ● Excellent communication skills, attention to detail, proactiveness, and resourcefulness Excellent organizational skills with the ability to handle multiple concurrent activities with ambiguity and to work successfully under pressure PREFERRED QUALIFICATIONS ● Experience in program management, process definition/improvements, relevant tools and methodologies (e.g. Agile) ● Experience with research, academic, and/or startup environments ● Experience working autonomously with team members from diverse backgrounds (scientists, engineers, program managers, supply chain, finance contacts, lawyers) and teams at different levels in the organization EDUCATION ● Bachelor's in Computer Science or equivalent practical experience in areas of computer science, machine learning, and/or human computer interaction required ● MBA, M.S./Ph.D. or other related advanced degree preferred. Our benefits package includes: Comprehensive medical benefits Competitive pay 401(k) retirement plan …and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

Client: Fortune 10 Role: Program Manager Type: Contract Interface with clients on technical and business issues from project initiation through delivery. Drive program/project schedules and status reports. Create and/or review multiple functional specifications that will be used as tools in making decisions as to how the product or service will be implemented. Provide Product Managers & Product Unit Managers with technical and/or analytical information. Organize cross functional activities ensuring the program/project is completed on schedule and within budget constraints. Typical Day in the Role Purpose of the Team: The purpose of this team is to work on P0 priority items - security networking, incident management Key projects: This role will contribute to running projects across OPG. So the scale is large. One of the biggest requirements is for somebody who has experience working with large-scale products and does not mind interacting with large groups of people. Because we need inputs from across the org, we need to drive these initiatives across 150 service teams. Assisting in a couple of things, which in RNR team shorter incident management also being one of them. Typical task breakdown and operating rhythm: The role will consist of 60% collaboration with outside teams 40% collab within the team. Program/Execution Skills: Drives end-to-end program ownership: roadmaps, dependencies, risks, alignment. Skilled at building and landing governance frameworks and program operating rhythms. Comfortable with Ambiguity → Structure → Action. Excellent at coordinating eng + finance + PM + leadership. What is the ideal background of a candidate for this role? Data & Analytical Skills Cost/perf dashboards Metrics & telemetry Excel/PowerBI (even if not heavy modeling) Experience with SRE, livesite processes, incident/root cause workflows. Familiarity with COGS modeling, Azure cost drivers, or cloud finance analytics. Understanding of AI agent orchestration or automation programs. Program management within M365, Azure, or platform-scale services. Top 3 Must-Have HARD Skills & years of experience for each: Understanding of Azure compute, storage, networking fundamentals Expertise in building and managing program roadmaps, dependency trackers, risk logs Ability to analyze cost trends, variances, and savings opportunities

Job Title: Technical Program Manager II Contract: 10 Months(potential extension) Estimated Start: 02/23/2026 Pay Rate: $94.92/hr, W2 Job Responsibilities: Manage program execution within the defined constraints of scope, quality, time, and budget, particularly under conditions involving multiple moderate-probability, moderate-impact risk factors. Contribute to program-level strategic planning, engage effectively with executive-level management, facilitate complex issue resolution, and demonstrate exceptional communication and team-building proficiencies. Oversee a group of internal exempt and matrixed employees and contractors dedicated to delivering systems and system enhancements that adhere to specified requirements. Provide comprehensive oversight of project scope definition and management, requirements gathering and documentation, time estimation, project schedule development and tracking, project budget management, status reporting, issue and risk management, contingency planning, customer engagement, and inter-organizational communication across multiple organizational levels. Monitor and maintain progress reports across all projects, ensuring consistent and timely follow-up with stakeholders to drive execution and accountability. Proactively escalate persistent, unresolved issues to the appropriate teams or leadership when delays or significant blockers occur, ensuring prompt resolution and maintaining project momentum. Develop and manage detailed launch plans, track extant defects and feedback items, and collaborate with cross-functional teams to ensure their definitive closure. Skills: Demonstrated proficiency in project estimation, scheduling, and tracking, coupled with expertise in customer interaction and management, and implementation planning within large-scale organizations. Proven competencies in people management and team development. A demonstrated capacity for flexibility and adaptability in exercising judgment within a dynamic environment and effectively managing competing priorities. Proven ability to rapidly assimilate business processes and collaborate effectively with business partners at various hierarchical levels within the organization. Strong aptitude for assessing risk and applying established management principles to technology applications/products and associated business functions. Substantial experience in delivering technology and business application solutions within a large-scale, multi-platform systems environment. Familiarity with the software development lifecycle. Minimum Years of Experience: 2+ years of experience is required, though 5+ years is also acceptable Must-Have Skills: Expert Project and Program Management: Demonstrates strong capabilities in project estimating, scheduling, tracking, and developing comprehensive implementation plans for large-scale organizational initiatives. Effective Team Leadership: Proven success in leading and developing teams, including the management of matrixed employees and external contractors. Risk and Issue Resolution: Highly skilled in risk assessment, issue resolution, and applying established management principles to both technology and business functions. Commitment to Excellence: Consistently delivers flawless execution across all areas of responsibility. Nice-to-Have: Software Development Lifecycle Experience: Familiarity with SDLC and delivering tech/business solutions in multi-platform environments. Executive Communication: Ability to interact with executive management and communicate across multiple organizational levels. Adaptability: Flexible in judgment and able to manage competing priorities in a changing environment. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #TMN

The Role Senior Project Managers are responsible for the successful delivery of complex commercial interior construction projects. You'll guide teams through planning, execution, and closeout while maintaining a sharp focus on quality, safety, schedule, and financial performance. Key Responsibilities: Leading pursuit efforts, including budgeting, bidding, and responses to formal RFPs Participating in client interviews and presentations to secure new work Managing preconstruction activities such as pricing, value engineering, building assessments, and site evaluations Developing site logistics plans and detailed project schedules in collaboration with superintendents Serving as the primary point of contact for clients throughout the project lifecycle Managing procurement, cost control, change management, and risk mitigation Leading weekly coordination meetings with clients, consultants, and subcontractors Overseeing project closeout, punch list completion, and final documentation Managing project financials, forecasting, reporting, and accounts receivable Maintaining strong relationships with clients, subcontractors, and industry partners Our teams leverage industry-standard tools such as Procore, Bluebeam, and Microsoft platforms to support efficient project delivery and communication. Who You Are: 8-12+ years of commercial construction experience, including direct management of superintendents and project staff Existing relationships with clients, subcontractors, industry partners in Seattle Proven ability to manage multiple projects or large, complex projects simultaneously Demonstrated success in client development, repeat business, and relationship management Strong estimating, scheduling, and financial management skills Commitment to mentoring team members and participating in performance reviews and staff development LEED accreditation a plus Bachelor's degree in Construction Management, Engineering, Architecture, or related experience

We are seeking a highly skilled and experienced Senior Project Manager to oversee and manage test systems involving R&S, Anritsu, and Keysight technologies. The ideal candidate will have a strong background in Cellular (2G/3G/4G/5G), GNSS, Bluetooth, and WiFi technologies, along with expertise in log analysis and functional testing and fully aware of GCF and PTCRB wireless certification process. This role requires hands-on experience in executing test cases and managing multiple customer projects in a fast-paced environment. Responsibilities: Lead and manage projects related to test systems, ensuring timely delivery and adherence to quality standards. Oversee the execution of test cases in R&S, Anritsu, Keysight and Starpoint TE setups, ensuring thorough testing and validation. Conduct log analysis for test setups to identify issues and provide actionable insights for improvement. Collaborate with cross-functional teams to define project test schedule for customer devices, objectives, and deliverables. Develop and maintain project documentation, including test plans, reports, and status updates. Facilitate communication between stakeholders, ensuring alignment on project goals and progress. Identify risks and develop mitigation strategies to ensure project success. Mentor and guide junior team members in project management best practices and technical skills. Mandatory Skills: Proven track record in scheduling test requests for multiple customer devices with 100% of TE utilization. Proven experience in handling test systems from R&S, Anritsu, Keysight, Starpoint. Strong knowledge of Cellular, GNSS, Bluetooth, and WiFi technologies. Expertise in log analysis for test setups. Hands-on experience in device testing. Excellent project management skills with a track record of successful project delivery. Preferred Skills: Familiarity with Agile, SDLC project management methodologies. Experience with automated testing tools and frameworks. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Qualifications: Bachelor's degree in engineering, Computer Science, or a related field. 10-15 years of experience in project management, specifically in device test systems and functional testing. Project Management Professional (PMP) certification is a plus

Leads, directs and supports the radiology clinical operations in designated areas within a medical center and outlying clinics under the leadership of the Service Line Director. Is responsible for the clinical teams and services within a designated area and works closely with the providers and other medical center leaders to assure implementation of clinical, ancillary, and business services in the medical center in a way that meets or exceeds standards while providing an excellent patient experience across all services. Manages staffing flow, team effectiveness, quality assurance and radiology/procedures. Oversees hospital imaging services and serves on related committees. Advises Service Line Director on the accountabilities listed above. Oversees departmental policies, procedures, and quality standards. Oversees activities related to maintaining radiology accreditation. Coaches, selects, orients, evaluates, and disciplines assigned radiology staff. Maintains current information and knowledge of all applicable Kaiser policies, local, state and federal laws and regulations, and accreditation standards. Provides the highest member satisfaction with radiology services, as well as internal customer satisfaction. Essential Responsibilities: Operational Excellence: Manages the daily operations of assigned clinical practice teams and services within a medical center to assure optimal delivery of safe, appropriate, accessible care and service. Support/facilitate coordination of workflow across medical, nursing, technical, ancillary and office staff. Collaborate and ensure effective communication with other leaders in the medical center to align operations and implement/monitor interdisciplinary change initiatives, workflow, quality and process improvements. Assures adequate staffing levels are in place to meet patient needs. Ensures patient access and meets productivity targets. Resolves service/care issues, UOs, including patient complaints, as they occur within assigned area. Financial Stewardship: Manages within resources allocated. In collaboration with Imaging Director, other medical center management colleagues, makes operational adjustments as needed to meet financial targets. Identifies care-related capital needs and oversees background research for requests. Actively involved with project management, space planning, maintenance of the facility, procurement of supplies, and contract services within assigned area. Continuous Improvement: Implements complex change and improvements associated with access management, clinical quality, safety standards and service excellence. Patient Experience: Assures the delivery of patient care that meets or exceeds clinical quality and safety standards. Trains and supports staff in delivering a consistent customer experience. Resolves patient complaints and unusual occurrences (UOs). Maintains imaging department to survey ready status. Staff Engagement & Development: Manages staff, including selection, training and development, performance management, recognition, discipline and termination. Supports all team members, including medical staff, in achieving performance expectations and standards. Supports a culture of excellent service and communication that positively influences staff engagement. Assures a safe, productive, and supportive work environment for all staff. Compliance and Emergency Preparedness: Ensures ongoing compliance and adherence to KPWA policy/procedure, as well as, other compliance, regulatory, accreditation, and institutional requirements. Administers clinical policy and procedures, program within Imaging by assuring consistent practice and providing local oversight as needed. Basic Qualifications: Experience Minimum five (5) year of management or supervisory experience in a radiology clinical environment, including demonstrated success in managing financial resources, identifying and meeting customer requirements, and working effectively with medical staff. Minimum five (5) years of inpatient or outpatient operations experience as a radiology technologist of other imaging specialty such as sonographer, mammographer or nuclear medicine technologist. Education Bachelors degree OR a minimum four (4) years of experience in a directly related field.High School Diploma OR General Education Development (GED) is required. License, Certification, Registration Certified Radiologic Technologist (Washington) required at hire OR Registered Diagnostic Medical Sonographer Certificate required at hire OR Nuclear Medicine Technologist Certificate required at hire Additional Requirements: Work experience demonstrating knowledge of hospital regulatory requirements, hospital accreditation and imaging accreditations, managed care and health care delivery systems. Demonstrated ability to recruit, mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable. Demonstrated ability to manage multiple tasks simultaneously. Able to prioritize and effectively anticipate and respond to issues as they arise. Effective communication, collaboration and change management skills. Financial management skills. Preferred Qualifications: Masters degree in health care administration or business management.

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Position Summary We're seeking a full-time IT Operations Manager for our Washington corporate office, located in the city of Bellevue. Within this role, you will lead innovative, technology-driven initiatives across IT Foundation Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN's rapid employee and business growth across global markets, including the Americas, Europe, and APAC. SHEIN Overseas IT is committed to enabling SHEIN's rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization. This position reports to the IT Director, North America IT. Job Responsibilities Project Planning & Execution: Lead end-to-end project management for warehouse IT operations, from project initiation to final delivery. Develop detailed project plans, timelines, and milestones to track progress and ensure successful project delivery. Coordinate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals. Team Coordination & Stakeholder Management: Collaborate with cross-functional teams, including IT, production, procurement, and external partners, to ensure smooth project execution. Serve as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues Facilitate communication between technical and non-technical teams, translating technical jargon into business language when necessary. Budget & Resource Management: Manage project budgets, ensuring all expenses are within allocated funds. Allocate resources efficiently and ensure teams have the tools and support needed to meet project deadlines. Identify and mitigate potential cost overruns or resource constraints. Risk Management and Problem-Solving: Identify potential project risks and develop mitigation strategies. Monitor and resolve issues that arise during the project lifecycle to minimize disruptions and delays. Implement contingency plans to address unforeseen project challenges. Technology Implementation and Support: Work with engineer teams to implement studio-specific technology solutions, such as software systems for production, asset management, and workflow automation. Ensure that all technology solutions meet studio needs and industry standards. Oversee the testing and deployment of new tools, ensuring seamless integration with existing systems. Process Improvement: Evaluate current studio workflows and processes, identifying areas for improvement. Collaborate with operational and technical teams to streamline processes and improve efficiency using technological solutions. Implement best practices for project management and technology adoption. Reporting and Documentation: Provide regular project status reports to senior management, highlighting key achievements, risks, and recommendations. Maintain comprehensive project documentation, including project plans, status reports, and post-project reviews. Warehouse IT Management & Optimization: Manage and optimize warehouse IT systems, including automations, and robotics, ensuring efficient operations, performance monitoring, and continuous improvement initiatives. Apply advanced knowledge of warehouse IT operations and industry best practices, including system validation, qualification, and standards, to drive operational excellence. Job Requirements Bachelor's degree in Business Administration and Management, or a related field. Minimum 10 years of experience in data analysis, business operations, strategy, consulting, or related analytical roles. Ability to travel 30% of the time. Extensive program/project management experience, including establishing, scaling, and managing operations, along with resource and budget planning. Proven ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities. High emotional intelligence (EQ) and a collaborative team player capable of managing expectations across time zones and cultures. Lead and perform in a fast-paced, dynamic environment, managing shifting priorities, meeting critical deadlines, and providing clear guidance to team members while maintaining high performance under pressure to ensure project success and continuity. Proven leadership and team-building abilities, with extensive experience managing cross-functional teams. Proven track record in delivering projects with a deep understanding of customer needs, technology, quality, speed to market, and budget. Extensive experience with Agile methodologies, from roadmap planning to execution. Nice to Have Bilingual in Mandarin Benefits and Perks Bonus and RSU eligible Healthcare (medical, dental, vision, prescription drugs) Health Savings Account with Employer Funding Flexible Spending Accounts (Healthcare and Dependent care) Company-Paid Basic Life/AD&D insurance Company-Paid Short-Term and Long-Term Disability Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) Employee Assistance Program Business Travel Accident Insurance 401(k) Savings Plan with discretionary company match and access to a financial advisor Vacation, paid holidays, floating holiday and sick days Employee discounts Free weekly catered lunch Dog-friendly office (available at select locations) Free gym access (available at select locations) Free swag giveaways Annual Holiday Party Invitations to pop-ups and other company events Complimentary daily office snacks and beverages #LI-YC1 Pay Range$118,800-$201,600 USD

We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant. This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait. What You Will Be Doing You will be the Technical Project Manager for projects on the Nuclear Science team, including HERCULES - the Helion External Research Collaboration for Universities, Labs, and Enterprise Scientists. Through HERCULES, Helion will fund impactful research at universities, national labs, and research companies, totaling over $20M over three years in a phased approach. As administrator for this program, you will review proposals, work with Helion's business teams and the awardee to go from proposal to funded project, then guide the technical work in partnership with internal PIs through the lifecycle of the project. Your superpower will be technical breadth, ensuring scientific alignment with Helion's objectives. This is an onsite role that reports directly to Director of Nuclear Science at our Everett, WA office. You Will * Lead the HERCULES program, totaling over $20M over three years * Work on the cutting edge of research, contributing to the breadth of Helion's science and R&D spanning nuclear, materials, fuel, and pulsed power science. You will partner with internal PIs across all of Helion's technical teams * Evaluate proposal submissions, quickly navigate contracts, disperse funds to research partners, guide technical work, and ensure on-track deliverables * Communicate externally to potential partners to advertise the program, and internally to leaders and executives on progress and impact. You will be the bridge between Helion leadership, PIs, and business units, and those of our partners * Teach our partners how to move fast and accelerate. You will find their largest blockers - supply chain, legal, and technical and solve them * Jump in and ensure the delivery of internal Nuclear Science projects in parallel to external projects Required Skills * Research Experience: you have a PhD in science or engineering, or equivalent experience delivering impactful research through the scientific lifecycle in an academic or national lab setting * Technical breadth: as the leader of this program, you have the technical skillset to understand projects spanning nuclear science, materials science, chemical engineering, experimental and computational plasma physics, and electrical engineering (pulsed power). This will be demonstrated by the delivery of multidisciplinary projects and/or publications spanning multiple discipline * Communication: you can talk to scientists and business executives. You can condense information into short memos, understand key information from technical reports, and communicate business value to leaders and executives. For any project, you can always explain the "why" and how it connects to the organization's mission. This will be demonstrated via presentations at program review meetings and/or program review reports * Project Management: you have experience managing multi-year budgets totaling over $1M, regularly reporting progress to stakeholders, driving schedule, and accelerating projects. You have managed multiple projects, keeping an eye on both the big picture and the details * Proven delivery: you have brought a product from technological readiness level (TRL) 3 to TRL 6 on an accelerated timeline #LI-TM1 #LI-Onsite Total Compensation and Benefits Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. This is an exempt salaried role. Annual Base Pay $154,000-$198,000 USD Benefits Our total compensation package includes benefits, including but not limited to: * Medical, Dental, and Vision plans for employees and their families * 31 Days of PTO (21 vacation days and 10 sick days) * 10 Paid holidays, plus company-wide winter break * Up to 5% employer 401(k) match * Short term disability, long term disability, and life insurance * Paid parental leave and support (up to 16 weeks) * Annual wellness stipend Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.

IT and Operations management 8 + Year experience in IT and Operations management SCVMM - Hyper-V management and administration Server Administration (2012, 2012 R2) Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Active Directory - Users and Groups management Office 365 /Azure AD Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter. Cisco UCS administration and configuration. Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Terminal Services - Remote Desktop Services Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration Additional Information If you are looking for a change and if you are interested in this job, you can contact me for more details. Direct Number- ************

Unisys Corporation is an American global information technology company that provides a portfolio of IT services, software, and technology. Job Description IT and Operations management 8 + Year experience in IT and Operations management SCVMM - Hyper-V management and administration Server Administration (2012, 2012 R2) Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Active Directory - Users and Groups management Office 365 /Azure AD Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter. Cisco UCS administration and configuration. Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Terminal Services - Remote Desktop Services Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration Additional Information If you are looking for a change and if you are interested in this job, you can contact me for more details. Direct Number- ************

Enterprise IT Operations Manager Number of openings: 1 Type: Contract / Contract-to-hire Industry: Manufacturing / Services The Enterprise IT Opps Manager role is tasked with architecting, designing, planning, organizing, and implementing enterprise wide, scalable technologies to support overall corporate IT operations and ensure the stable operation of the company's IT computing, storage, networking, and other mission critical technology platforms. This role also maintains and establishes enterprise-wide standardization and operational documentation for all corporate IT systems, services, servers, storage, data networks, voice networks, and data protection. This role requires a highly motivated leader with robust infrastructure experience and a proven track record for success in delivering high performance, continuous improvement, and customer satisfaction. This is both a leadership role and hands on technical role. It involves developing and leading a technical team as well as managing budgets and delivering projects on time and on budget. Responsibilities include: Lead the Enterprise Platforms team that includes infrastructure, Operations, Security, and Networking. Provide leadership, management, direction, coaching, and motivation Lead the design and implementation of all corporate infrastructure solutions including, but not limited to security, LANs, WANs, Internet/intranet connectivity, wired and wireless connectivity, switches, routers, firewalls, storage, servers, and virtualization technology Manage the corporate Unified Communications infrastructure Lead the design, development and implementation of on-premise and cloud-based initiatives with an emphasis on standards and best practices to ensure internal/external systems are scalable, reliable, secure, supportable, and achieve IT, business, and budgetary objectives Proactively develop technological solutions to address problems that arise, improve the efficiency, streamline functions, and improve productivity of the organization's IT infrastructure Ensure business continuity through the implementation of best practice security principles to prevent confidential data from being exposed to unauthorized users Ensure technology documents, maintenance agreements, and service contracts related to technology operations and/or technology services are evaluated, updated and processed Establish relationships and manage 3rd party vendors around both ongoing operations and solutions/engineering. Oversee managed solutions and contractual services Requirements Four-year college degree in a related field, preferably in Computer Science, Information Systems, Engineering, or equivalent business experience. Minimum 7 years' IT experience. 2+ years' experience managing people Strong technical background in all areas involved in building an infrastructure dedicated to deliver scalable compute, storage, network and voice services at high availability and resiliency levels System and Network Security - IPS/IDS, Firewalls, Anti-virus, Encryption Databases Network design, management and Monitoring - LAN, WAN, WLAN Business Continuity - Backup, Recovery, Archival, Fail-over Server and Storage Systems, including infrastructure as a service A good understanding of Payment Card Industry Data Security Standard (PCI DSS) is helpful Demonstrated leadership in proactively providing solutions, taking initiative, and exhibiting customer service excellence. Strong team and time management skills; Strong analytical and decision making skills with proven ability to manage complex tasks Excellent verbal, written and interpersonal communication skills with ability to collaborate internally, cross-functionally, and across management levels in formal and informal settings Continuous learning agility to maintain up-to-date knowledge of emerging support tools and technologies; Flexibility to perform in an ever-changing work environment

Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at corporate.pokemon.com and pokemon.com. Get to know the role * Job Title: Manager, IT Service Desk * Job Summary: The Manager, IT Service Desk leads the North America-based team responsible for supporting over 1,300 staff members globally. This role is responsible for overseeing technology support operations, including incident management, service requests, team workflows, purchasing, and inventory. As a key contributor to a positive and professional service environment, the Manager also acts as an escalation point for complex issues and plays a strategic role in shaping long-term IT support plans. With a strong focus on customer experience, this individual partners with cross-functional teams to deliver exceptional service and continuous improvement. This role also plays a strategic part in aligning IT support services with broader business outcomes, ensuring seamless collaboration across departments and contributing to enterprise-wide technology goals. * FLSA Classification (US Only): Exempt * People Manager: Yes What you'll do * Lead and mentor a team of Service Desk specialists responsible for handling service requests, incidents, and employee onboarding/offboarding. * Manage team resource allocation and tiering to ensure efficient task distribution and coverage. * Collaborate with technology peers to develop, document, and refine team processes for consistent and high-quality service delivery. * Provide coaching, performance feedback, and development plans to support team growth and success. * Model exceptional customer service and foster a user-centric support culture. * Monitor ticket queues and ensure timely resolution in alignment with service level agreements (SLAs). * Analyze support trends, implement proactive solutions, and track recurrence to drive continuous improvement. * Define, track, and report on key performance indicators (KPIs) to measure team effectiveness and service quality. * Partner with IT leadership to translate business needs into technical solutions and service enhancements. * Handle escalated service desk issues and ensure resolution of complex technical problems. * Maintain accurate technology inventory baselines and oversee procurement and budget tracking for IT assets. * Drive continuous improvement initiatives by leveraging feedback, analytics, and industry trends to enhance service delivery. * Lead or support IT service projects, including the rollout of new tools, systems, or process improvements. * Manage vendor relationships and service contracts related to IT support tools and hardware procurement. What you'll bring * 3+ years of experience managing an IT Service Desk team, with a strong focus on collaboration with peer technology groups. * 3+ years of hands-on experience in a Senior Service Desk role supporting Microsoft Windows and Apple mac OS environments. * 2+ years of experience administering ITSM platforms (experience with Atlassian tools is a plus). * Proven leadership in implementing and managing ITSM and ITIL processes. * Demonstrated excellence in customer service and communication across all organizational levels. * Proficiency in supporting common enterprise applications such as Active Directory, Office 365, and web conferencing tools. * Experience in developing and managing KPIs, SLAs, and performance reporting. * Strong ability to guide technical decision-making and contribute to long-term IT planning. * Solid understanding of hardware asset management and software license tracking. * Eagerness to learn and adopt new technologies through self-study and formal training. * Ability to analyze service metrics and user feedback to drive data-informed decisions. * Bachelor's degree in Computer Science, Computer Engineering, or a related field; ITIL certification is a plus. Base Salary Range: For this role, new hires generally start between $128,800.00 - $155,230.00 per year. The full range is $128,800.00 - $198,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate's qualifications and professional experience uniquely. #LI-PS #LI-Hybrid How you'll be successful * Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. * Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. * Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. * Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. * Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. * Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect * An innovative culture driven by impact, delivering meaningful outcomes. * Company events that celebrate the spirit of Pokémon. * Competitive cash-based compensation programs. * 100% employer-paid healthcare premiums for you. * Generous paid family leave. * Employer-paid life insurance. * Employer-paid long and short-term income protection insurance. * US Employees: 401k Employer Matching. * UK/IRE/MX Employees: Pension Employer Contributions. * Fitness reimbursement. * Commuter benefit. * LinkedIn learning. * Comprehensive relocation package for certain roles. * Hybrid work environment. The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases. The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at accommodationrequest_**************.

THE TEAM The mission of the Cybersecurity department is to deliver high‐quality cybersecurity services and solutions that minimize risk across Aritzia's systems and data. THE OPPORTUNITY Aritzia is growing and our Cybersecurity team is growing with it. This is a unique opportunity to be part of the team responsible for delivering secure and resilient cybersecurity services across Aritzia's systems and network. As the Director, Service Delivery Cybersecurity you will play a pivotal role in the strategic development and delivery of a comprehensive company-wide cybersecurity program, with a strong emphasis on Identity Access Management and Threat & Vulnerability Management. Your leadership will ensure protection from security threats and compliance with statutory and regulatory requirements regarding information access, security, and privacy. And, with people at the heart of everything you do, you will support your high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Director, Service Delivery, Cybersecurity, you will lead the team to: * Provide reliable and performant cybersecurity solutions with excellent proactive and reactive support: * Ensure the continuous health and performance of cybersecurity features * Minimize the impact of disruptions within cybersecurity features * Identify and address underlying issues and prevent recurring incidents in cybersecurity features * Ensure cybersecurity assets and configurations are controlled and have access to reliable information * Support with bringing a clear vision and strategic direction for Cybersecurity at Aritzia to life * Define and manage identity and access controls based on business and compliance requirements * Mitigate vulnerabilities to threats using security controls and alerts THE QUALIFICATIONS The Director, Service Delivery, Cybersecurity, has proven and best-in-class skills, applicable certifications, education and/or experience in: * University degree in Computer Science, Information Security, Engineering, or related discipline; or equivalent professional experience * Deep expertise in Identity & Access Management (IAM), Privileged Access Management (PAM), Identity Governance & Administration (IGA), Threat & Vulnerability Management (TVM), and Security Operations (SIEM/EDR/SOAR) and related tools: * IAM: Microsoft Entra ID (Azure AD), Okta, SailPoint, CyberArk, BeyondTrust * TVM: Qualys, Tenable, Rapid7, CrowdStrike Falcon, Defender for Endpoint * SIEM/SOAR: Microsoft Sentinel, Splunk, Palo Alto Cortex XSOAR * Advanced knowledge of cloud security, endpoint protection, network security, and application security controls * Skilled in scripting/automation and infrastructure-as-code for security operations and service delivery * Relevant certifications such as CISSP, CCSP, CISM, GIAC, Azure/AWS/GCP Security, ITIL, and vendor-specific credentials is an asset * A commitment to learn, apply, champion and enrich Aritzia's Values and Business and People Leadership principles * The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes * The ability to set clear objectives and design a strategy that inspires the team * A dedication to quality and investing in results and new business opportunities that add value THE COMPENSATION The typical hiring range for this position is $150,000-$250,000 per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus and equity. We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: * Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now. * A-OK Commissary & Cafe - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. * The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. * Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial. * Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity and inspiration. They're also dog friendly. Woof. * Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms and more. * The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

**Duration: 12 months contract** Cross Channel Marketing (XCM) is seeking a strategic and technically proficient DAM Workflow & Integrations Manager to lead workflow optimization, AI innovation, and system integration efforts for our Orange Logic digital asset management (DAM) platform. This role is critical to the successful global scaling of our DAM system, supporting XCM teams across North America, Europe, and expanding international locales. As the DAM Workflow & Integrations Manager, you will partner with our Digital Asset Management team to define, build, and optimize workflows that enhance efficiency, drive AI-powered innovation, and enable seamless integrations with third-party tools used by internal teams, external agencies, and global partners. You will serve as the technical architect for workflow design and system integrations within Orange Logic. You will discover and implement native AI capabilities and leverage AI agents to transform how XCM manages and leverages digital assets. Your responsibilities include collaborating with cross-functional stakeholders across Creative, Campaign, Media, and Measurement teams to understand their workflows and build scalable solutions that meet global needs. You will work directly with external media, creative, and post-production agencies to establish efficient asset ingestion and distribution workflows, while integrating critical third-party tools. To be successful in this role, you should bring deep technical expertise in DAM platforms, particularly Orange Logic, combined with strategic vision to drive workflow innovation at scale. Your ability to understand end-to-end workflows across creative production, agency collaboration, and asset distribution will be key to your success. A customer-centric mindset focused on enabling internal teams and external partners to work efficiently and effectively with digital assets is important. Being adaptable and forward-thinking, staying ahead of emerging technologies and industry best practices in DAM, workflow automation, and AI capabilities is essential. **Key Responsibilities:** **Workflow Design & Optimization** + Understand and work with existing DAM workflows within Orange Logic (including asset ingestion, approval processes, categorization, version control, distribution, and archival) to build integrations, connections, and AI capabilities on top of these processes, enhancing efficiency and automation. + Partner with the Digital Asset Management team to support the global launch and locale expansion of the DAM tool, ensuring workflow integrations and AI implementations scale effectively across regions. + Identify opportunities to optimize workflows through technical solutions, integrations, and AI automation, working collaboratively with DAM managers who own the core asset management processes. + Establish technical standards and integration best practices that enable consistency and scalability across North America, Europe, and future global locales. **AI Innovation & Implementation** + Discover, evaluate, and implement native AI capabilities within Orange Logic, including AI-powered metadata tagging, asset quality control, content intelligence, and AI agents. + Drive innovation by identifying opportunities to leverage AI features and connectors to automate manual processes, improve asset discoverability, and enhance overall DAM efficiency. + Stay current with emerging AI technologies and capabilities in the DAM space, proactively recommending and implementing solutions that deliver business value. + Measure and report on the impact of AI implementations, using data to drive further optimization and adoption. **System Integrations & Technical Architecture** + Build and configure integrations within Orange Logic to connect with critical third-party tools including Smartsheet (project management), Sprinklr (social platforms), review and approval tools, and rights management systems. + Design and implement technical solutions for API integrations and system connections that enable seamless workflows between Orange Logic and partner platforms. + Collaborate with external media, creative, and post-production agencies to establish efficient asset ingestion workflows and technical integrations that support agency collaboration. + Ensure all integrations are scalable, reliable, and maintain data integrity across systems **Documentation & Knowledge Management** + Develop and maintain comprehensive documentation for workflows, integrations, configurations, and processes within Orange Logic. + Create user guides, training materials, and wikis that enable teams to understand and effectively use DAM workflows and features. + Document AI implementations and integration architectures to ensure knowledge transfer and long-term sustainability of solutions. **Governance & Standards** + Establish and maintain workflow governance standards, including approval processes, permission management, and compliance measures. + Manage workflow-related aspects of rights management, ensuring proper handling of licensing agreements, usage restrictions, and internal compliance requirements. + Conduct regular audits of workflows to ensure adherence to established standards and identify areas for improvement. **Basic Qualifications:** + Hands-on experience with Orange Logic DAM platform, including building workflows, configurations, and system integrations. + Minimum 5 years of experience in DAM systems administration, workflow management, or marketing technology operations. + Experience with system integrations and API connections between DAM platforms and third-party tools. + Proven experience designing and implementing complex workflows for digital asset management, including ingestion, approval, distribution, and archival processes. + Strong technical aptitude with ability to learn new platforms, understand system architectures, troubleshoot independently, and drive projects from conception through implementation with minimal oversight. + Excellent communication skills with experience presenting to and influencing stakeholders at all organizational levels. + Experience using data and metrics to measure impact, identify opportunities, and drive continuous improvement. + Bachelor's degree in Information Technology, Marketing, Library Science, or related field, or equivalent practical experience. Preferred Qualifications: + Experience implementing AI-powered features in DAM systems, such as automated metadata tagging, content intelligence, image recognition, or AI-driven workflow automation. + Hands-on experience with additional DAM platforms (Bynder, Widen, Adobe AEM, Nuxeo) demonstrating breadth of DAM expertise. + Technical proficiency with API integration, scripting, or automation tools (Python, JavaScript, REST APIs). + Experience with marketing technology integrations including project management platforms (Smartsheet, Asana, Monday), social media management tools (Sprinklr), and content review/approval systems (Frame.io, Ziflow) + Knowledge of rights management systems and workflows for managing licensing, usage restrictions, and compliance. + Experience collaborating with external agencies (media, creative, post-production) on asset workflows and technical integrations. + Understanding of global marketing operations and experience scaling workflows across multiple regions and locales. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.