Senior information technology manager jobs in Franklin, TN - 196 jobs
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NOC / SOC Manager
Conexess Group, LLC 4.1
Senior information technology manager job in Brentwood, TN
Our history: From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nationwide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to-hire, and direct placements. We have a wide range of recruiting capabilities, from help desk technicians to CIOs. We are also capable of offering project-based work.
Summary
The Manager, Technology Services Security Operations Center/Network Operations Center (SOC/NOC) oversees daily operations, workload management and on-time resolution of activities and incident tickets, ensuring network and security key performance indicators (KPIs), service level agreements (SLAs) and regulatory compliance. Supports Technology Support Services (TSS) and Facility Support Center (FSC). Troubleshoots and oversees network operations ensuring system security and supporting the organizations cyber regulatory compliance. Manages a team of 24/7 SOC/NOC technical analysts, tracks overall performance and ensures that staff receive professional and efficient technical support.
Essential Functions
The incumbent should be able to perform all of the following functions at a pace and level of performance consistent with the job performance requirements.
Oversees the quality of SOC/NOC technology services provided by the Technology Support Services (TSS) and FSC support staff. Analyzes service tickets to identify recurring patterns and develop preventive solutions.
Supervises staff in the performance of their duties and evaluates as prescribed by company policy. This includes onboarding and training new employees, evaluating performance and preparing written performance reviews, listening to concerns and effectively resolving disputes or issues, taking corrective or disciplinary action, developing work schedules for staff and approving leave requests.
Monitors network performance and security incidents within Azure / 365 cloud environments.
Develops and optimizes processes to achieve service level requirements and meet performance goals. Contributes to create network health assessments, KPIs and performance reports. Makes recommendations to monitor and improve operational efficiency.
Leverages systems and tools to evaluate ticket statistics and key metrics in Service Now and provide service level reports for Technology leadership.
Utilizes systems and tools to identify, document, track and resolve reported problems.
Maintains the schedule of support staff and provides guidance to support twenty-four hour operations.
Ensures that team members are trained and coached on effective methods to research, troubleshoot and deliver solutions to known errors and workarounds.
Serves as the main escalation point for security breaches, ensuring smooth handoff and resolution through to completion.
Acts as a cross-functional liaison and develops company-wide communications for the Technology department. Represents the Technology department to provide updates related to impacts and urgency for outages and work arounds when persistent and unresolvable issue arise and are escalated.
Collaborates with other managers and system administrators to understand immediate and long-term trends that adversely affect the customer experience and to correct root causes of such trends.
Domestic U.S. travel may be required.
Qualifications
Graduate from an accredited college or university with a Bachelor's degree in Computer Science, InformationTechnology or related field is required.
Five years of experience in a technical help desk or desktop support supporting a multi-site employer, including two years of supervisory experience in a technical help desk setting is required.
CompTIA Network+ and /or Security + certification or equivalent is required.
Additional years of related experience may be substituted for the educational requirement on a year-for-year basis.
Must be proficient in current network design principles, covering LANs, WANs, WLANs, gateways, routers, network switches, hubs, TCP/IP, ethernet protocols and related technologies.
Must have strong problem solving, customer service, and analytical skills.
Working knowledge of InformationTechnology Infrastructure Library (ITIL) practices.
Proficiency in ServiceNow and Microsoft Office Applications is required.
$66k-84k yearly est. 4d ago
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IT Manager, Ops Tech Solutions (OTS)
Amazon.com, Inc. 4.7
Senior information technology manager job in Mount Juliet, TN
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
About The Role
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon's core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.
What Do We Offer?
Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you're not in it for those perks, here is one more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at **************************************************************************
Key job responsibilities
* Inclusively hire, train, and develop a team of IT professionals.
* Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
* Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
* Establish and maintain a positive, productive relationship with operational partners and staff.
* Lead infrastructure builds in new facilities.
* Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
* Measure, monitor, and maintain team's ability to meet or exceed contact and resolution Service Level Agreements (SLA).
* Develop and maintain policies, procedures, and processes.
* Oversee management of equipment and parts inventory.
* Create, manage, and support recognition and communication programs.
* Travel up to 30%.
Basic Qualifications
* 5+ years of developing a team of technical professionals across multiple locations experience
* 2+ years of leading technology teams as a informationtechnology operations manager experience
* Bachelor's degree, or 4+ years of professional or military experience
* Knowledge of Linux or Unix systems administration
Preferred Qualifications
* Knowledge of hardware architectures
* Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$105.1k-185k yearly 32d ago
Director of Contact Center Operations
Intellatriage
Senior information technology manager job in Brentwood, TN
Job Description
IntellaTriage's mission is to act as an extension of each client by using a tailored approach to deliver compassionate, around-the-clock care through the clinical expertise of our virtual nursing team. Bottom line - we want to ensure our providers' patients are able to receive the care they need any time, any place. IntellaTriage acts as a triple threat after-hours by ensuring all stakeholders benefit. We provide our customer's patients with the comforting and medically appropriate guidance they need during the most trying times. We help our customer's nurses reduce their workload and improve overall job satisfaction by reducing burnout. We improve our customer's bottom-line by reducing overall cost to deliver after-hours care.
What you'll do:
The Director, Call Center Operations is accountable for the core operational functions that enable a high-performing clinical call center staffed by RNs and LPNs. This leader oversees workforce management, licensure and compliance operations, external client scheduling coordination, the on-shift supervisor team, and the administrative teams that support agent readiness and performance. The role does not directly manage front-line agents; instead, it ensures the infrastructure, staffing, controls, and day-to-day support.
Own forecasting, capacity modeling, staffing plans, and scheduling strategies across all shifts and client programs.
Establish and manage processes for real-time adherence, intraday management, and schedule optimization (PTO planning, shift trades, overtime).
Set and monitor service level, ASA, abandonment, occupancy, shrinkage, and productivity targets.
Lead continuous improvement scheduling efforts to reduce burnout and improve staffing stability (predictable schedules, coverage models, escalation plans).
Oversee the team responsible for client-facing scheduling requirements (appointments, callbacks, coverage windows, and service commitments).
Ensure client scheduling workflows are accurate, timely, and aligned with clinical protocols.
Create strong operating rhythms with external client contacts; manage escalations and drive issue resolution.
Maintain audit-ready compliance processes (documentation standards, training completion, attestation tracking, background checks as applicable).
Partner with Compliance/Legal/HR to ensure operational execution of regulatory requirements and client-specific credentialing.
Manage and develop the on-shift supervisor function to ensure consistent coverage, effective escalation handling, and operational execution.
Standardize supervisor workflows (incident response, patient/client escalations, QA support, coaching coordination, handoffs).
Create clear playbooks for shift transitions, peak-volume support, and downtime activities.
Oversee administrative team members supporting onboarding logistics, system access, readiness checklists, and operational communications.
Requirements
Required Education:
Bachelor's degree in business, Operations, Healthcare Administration, or related field required; equivalent experience will be considered.
Master's degree (MBA/MHA/MPH) preferred.
Lean/Six Sigma or WFM certification/training preferred.
Required Experience:
7+ years of progressive operations leadership in a contact center, healthcare operations, or high-compliance services environment.
3+ years leading WFM and/or scheduling functions with demonstrated KPI ownership.
Proven people leader with experience managing supervisors/managers and support teams.
Strong analytical capability: forecasting, capacity planning, performance measurement, and process improvement.
Experience operating in a regulated environment (healthcare strongly preferred), with strong process and controls orientation.
Excellent stakeholder management skills with internal partners and external clients.
Preferred Experience:
Experience supporting clinical programs or a nurse-staffed call center (RNs/LPNs).
Familiarity with multi-state licensure operations and credentialing workflows.
Experience with WFM tools (e.g., NICE, Verint, Calabrio, Genesys WFM) and ticketing/knowledge systems.
Lean/Six Sigma or equivalent continuous improvement training.
Experience scaling operations across multiple clients/programs and 24/7 coverage.
Key Competencies:
Operational rigor and accountability
SOP development and process adherence
Data-driven decision-making
Calm, decisive escalation leadership
Process design and change management
High EQ people leadership and coaching
Client-oriented communication and service mindset
Your Traits & Characteristics
You excel in high growth, entrepreneurial environments.
You have a proven ability to manage multiple projects with demanding timelines in a fast-paced environment and consistently deliver results.
You treat patients like family. You are dedicated to excellent work to ensure the success of our nurses in treating patients with the respect and empathy they deserve.
You own your attitude. You have a positive mindset and overcome adversity with confidence.
You show up to work. You keep your word and commitment while taking ownership of your role.
You figure it out. You know how to drive tasks forward with minimal oversight and take the initiative.
$115k-150k yearly est. 11d ago
Dir, IT Marketing Systems
Tractor Supply Company 4.2
Senior information technology manager job in Brentwood, TN
The Director, IT - Marketing Technology (MarTech) is responsible for defining, delivering, and operating Tractor Supply Company's end-to-end marketing technology ecosystem. This role owns the technology vision, architecture, and execution across customer data, personalization, loyalty, campaigns, content, paid media, and digital growth platforms. This leader partners closely with Marketing, Digital, Data, and Analytics teams to enable customer-centric, data-driven, and AI-powered experiences at scale. The role is accountable for platform stability, security, governance, performance, and innovation while ensuring strong alignment with enterprise technology strategy and business outcomes.
**Essential Duties and Responsibilities (Min 5%)**
+ Define and execute the enterprise MarTech vision and roadmap, aligning with business objectives across brand, performance marketing, loyalty, and customer experience.
+ Lead the evolution of the MarTech stack, including CDP, campaign management, personalization, content, loyalty programs, ad tech, and digital optimization platforms.
+ Partner with Marketing and Digital leadership to translate business strategies into scalable, secure, and future-ready technology solutions.
+ Direct the design, development, integration, and support of core marketing platforms, including Customer data platform and identity resolution, Loyalty and rewards platform, AdTech and Media activation, Campaign management and Orchestration, AdTech and Media activation platform.
+ Establish and enforce data governance, data quality, consent management, and privacy standards across marketing technologies, partnering with Data, Analytics, and Security teams to ensure regulatory compliance. Enable trusted, actionable customer data to support analytics, attribution, and AI/ML-driven marketing use cases.
+ Lead the adoption of AI and machine learning capabilities across marketing use cases, including predictive modeling and propensity scoring, next-best-action and real-time personalization, marketing optimization and attribution, and the application of generative AI to create and enhance content, offers, and customer insights.
+ Lead and develop managers, architects, engineers, and delivery teams responsible for MarTech platforms.
+ Ensure high availability, performance, scalability, and security of all MarTech systems.
+ Own MarTech budgets, forecasting, and investment prioritization while leading vendor strategy, selection, and performance management to ensure value, scalability, and accountability.
+ Negotiate contracts and manage external partners to ensure solutions are delivered on time, within budget, and aligned to business objectives.
+ Act as a trusted technology advisor to Marketing, Digital, Merchandising, Loyalty, and Analytics leaders, ensuring clear and proactive communication on platform health, roadmap progress, risks, and opportunities. Collaborate closely with Enterprise Architecture and IT leadership to ensure alignment with enterprise technology standards and strategic direction.
**Required Qualifications**
_Experience:_ Possess 10+ years of IT experience with significant leadership experience across Marketing Technology, digital platforms, or customer data ecosystems, including a proven track record of managing and developing IT leaders and cross-functional teams.
_Education_ : Bachelor's degree in computer science, ManagementInformation Systems, or related technical field is preferred. Any suitable combination of education and experience will be considered.
_Professional Certifications_ : None
**Preferred knowledge, skills or abilities**
+ Deep expertise in MarTech platforms, including CDP, campaign management, personalization, loyalty, content, and ad tech.
+ Strong understanding of data architecture, data governance, identity resolution, and privacy-by-design principles.
+ Experience enabling SEO, AEO, and GEO strategies through technology platforms.
+ Demonstrated success leveraging AI/ML in marketing, analytics, or customer experience use cases.
+ Strong background in enterprise architecture, integration patterns, and cloud-based platforms.
+ Financial acumen with experience managing large technology budgets
**Working Conditions**
+ Normal office working conditions
**Physical Requirements**
+ Sitting
+ Standing (not walking)
+ Walking
+ Kneeling/Stooping/Bending
+ Lifting up to 10 pounds
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
**Company Info**
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for.
**ALREADY A TEAM MEMBER?**
You must apply or refer a friend through our internal portal
Click here (**************************************************************************
**CONNECTION**
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
Learn More
**EMPOWERMENT**
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
Learn More
**OPPORTUNITY**
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
Learn More
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**Nearest Major Market:** Nashville
$119k-145k yearly est. 17d ago
I.T. Manager
Comprehensive Logistics 4.3
Senior information technology manager job in Spring Hill, TN
Join a team where precision meets power! CLI is the most advanced 3PL with cutting edge technology and machine learning to keep supply chains running fast and smarter. Bring your precision and let's build the future together. Apply today! Experience high-performance, customer-centric inbound-to-manufacturing logistics, powered by cutting-edge technology. Comprehensive Logistics (CLI) is expanding, and we need a driven I.T. Manager and leader like you! Especially if you thrive in:
* Fast-paced, innovative technology base environment
* Opportunities to grow and make an impact
* Be part of the CLI team that values team members
Apply today and fuel the momentum!
POSITION RESPONSIBILITES:
* Support the operation of all I.T. equipment including servers, routers, communications, laser thermal printers, android mobile scanners and network infrastructure.
* Install and maintain hardware software systems including our proprietary operational software that is mission critical while providing support to company employees.
* Accomplishes informationtechnology protocols by planning, monitoring, and enforcing systems, policies, and procedures.
* Keeping an updated record of the IT systems in place and maintaining work instructions.
* Keeping our Data Center operational and up to our standards.
* Maintaining current technical systems and services.
* Verifies results by conducting system audits of technologies implemented.
* In-depth understanding of our software and systems and able to maintain the continuous setup and configuration - must be the Subject Matter Expert.
* Preserves assets by implementing and testing disaster recovery and back-up procedures and information security and control structures.
* Identify problems and takes action for timely resolution, participate in new software releases including requirements, UAT, and implementation and support.
* Maintains service contracts on required hardware and takes a proactive approach in ensuring its operation.
* Responsibility includes having your smart phone on you, on call 24/7, monitoring of critical components and taking action.
* Occasional travel to other CLI locations for training and support.
POSITION REQUIREMENTS:
* Bachelor's Degree or equivalent in Computer Science or Business preferred.
* A minimum of five (5) + years' of automotive, manufacturing and/or third party logistics experience.
* Experience with Manufacturing Execution Software electronic work instruction systems.
* Warehouse Management Systems (WMS) experience required.
* Experience with SQL databases running queries.
* Automotive Tier I to include Parts Sequencing (JUST IN SEQUENCING) experience is highly preferred.
* Ability to demonstrate knowledge of computer hardware and software applications.
* Management experience required.
* Strong customer service and relations skills required.
* Problem-solving and critical skills thinking and the ability to make decisions based on these skills and company standards.
Location: SPRING HILL, TENNESSEE
Travel Requirements: Occasional travel to other CLI locations for training and support.
Benefits/Perks:
* Benefits: Medical, dental, vision, life insurance, 401K Match, & PTO
* Career development: Opportunity for advancement
* Training: Comprehensive training to fuel your growth and success!
About The Company
Built for precision. Engineered for the future. When ultimate precision and operational reliability are non-negotiable, CLI delivers. As the most advanced 3PL partner in the industry, we integrate cutting-edge technology, machine learning, and process-driven execution to optimize workflows, eliminate inefficiencies, and ensure flawless delivery. More than a logistics provider, CLI is a true embedded partner - ensuring your supply chain moves with unmatched quality, speed, and control.
Comprehensive Logistics Inc. (CLI) is committed to creating a diverse environment and is proud to be an equal opportunity employer.
$90k-133k yearly est. 60d+ ago
Resident Engagement Manager
Brookdale 4.0
Senior information technology manager job in Franklin, TN
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Grow your career with Brookdale! Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers and Resident Engagement Directors.
Key Responsibilities
Plan and execute monthly activity calendars, events, and community outings.
Lead, schedule, and support engagement staff and volunteers.
Partner with other departments to enhance resident satisfaction and support tours and marketing events.
Manage budgets, vendors, supplies, and program documentation.
Ensure all programs meet safety, quality, and regulatory standards.
Ideal Candidate
Creative, outgoing, and organized, with a passion for enriching the lives of older adults.
Strong leadership and communication skills with the ability to inspire both staff and residents.
Experience in senior living, hospitality, recreation therapy, event planning, or a related field preferred.
Able to balance planning, administrative work, and hands-on engagement with residents.
Schedule
Primarily Monday-Friday, with flexibility for occasional evenings and weekends for special events. Participates in the community's Manager-on-Duty rotation as needed.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field)
Certifications, Licenses, and Other Special Requirements
Must have a valid driver's license and may be required to obtain a commercial driver's license based on the needs of the community
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch, or crawl
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Driving: Drives residents (Tier 1)
Brookdale is an equal opportunity employer and a drug-free workplace.
Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.
Develops a monthly calendar, in partnership with residents, based on residents' shared interests.
Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.
This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
$76k-104k yearly est. Auto-Apply 48d ago
AdTech Engagement Manager
Urban Science 4.6
Senior information technology manager job in Franklin, TN
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
We are looking for an Engagement Manager with a nuanced understanding of digital marketing and client relationship skills to maximize our growth potential with these partnerships. Across our marketing solution set, this position serves a key role bridging client management, product support and business development. The Engagement Manager will mainly be focused on internal relationships and communication but should also be comfortable interfacing external client teams.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
* Under limited supervision, manage the execution of assigned digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
* Manage the day-to-day relationship with the client organization (related to the managed contracts), supporting new business pitches, and maintaining high levels of client satisfaction.
* Work with Sr. Engagement Manager(s) to support the execution of digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
* Act as key interface between external clients, internal product teams, and business development.
* Liaison directly with internal product teams to ensure client business requirements for new products can be technically supported by our solution set.
* Support internal contract management activities including CRM system tasks, revenue monitoring and budget support.
* Ensure consistent product performance and deliverables that are in line with client business strategy.Identify opportunities for Urban Science to expand existing client relationships.
Qualifications - Education and Experience
* Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
* Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
* MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
* Communication skills: Strong written and verbal skill set required, included ability to communicate concisely and effectively with various levels of leadership
* Presentation skills: ability to conduct professional presentations with various levels of leadership
* Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
* Strategic Influence: Requires the ability to effectively persuade, convince, and influence others in order to gain support to achieve work related goals/objectives
* Initiative: Requires the drive to go above and beyond in order to improve or enhance job results
* Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
* Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes
EDUCATION and EXPERIENCE
* University degree required; business or related degrees are preferred from an accredited college or university, or equivalent foreign intuition.
* Minimum of 4 years related work experience, ideally within digital marketing/media
* Experience in targeted-audience procurement, media attribution, digital campaign ROI analytics required
* OEM or Agency experience strongly preferred
* Familiarity with Media planning and buying mechanics preferred
* SQL experience a plus
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
$98k-122k yearly est. Auto-Apply 60d+ ago
IT Asset Manager
Firstbank 4.6
Senior information technology manager job in Franklin, TN
The IT Asset Manager is a strategic and operational leader responsible for the full lifecycle management of FirstBank's IT assets, including hardware, software, and licensing. This role ensures operational integrity, regulatory compliance, and cost optimization, while proactively partnering with stakeholders to drive service assurance, forecasting, reporting, and continual improvement initiatives. The IT Asset Manager is expected to be a forward-thinking partner, providing analytical leadership and actionable insights that support departmental and enterprise goals.
Key Responsibilities
• Lead day-to-day IT asset operations, ensuring accuracy, efficiency, and compliance across inventory, procurement, deployment, and disposal processes.
• Serve as a proactive partner to business and technology stakeholders, identifying opportunities for process improvement, cost savings, and enhanced service delivery.
• Develop and maintain robust asset tracking systems and standardized workstation imaging to support operational consistency and scalability.
• Provide analytical leadership in forecasting future asset, staffing, and budgetary needs, leveraging historical data and industry trends.
• Design and deliver executive, KPI, and KRI reporting, ensuring data integrity and actionable insights for operational and financial decision-making.
• Establish and maintain systems for tracking FTE utilization, asset capacity, and license/subscription usage.
• Regularly report on cost-saving initiatives, asset utilization, and capacity thresholds by application, department, and business unit.
• Foster a culture of service excellence, measured by customer feedback, associate surveys, and direct stakeholder engagement.
• Ensure timely and high-quality completion of assigned tasks, contributing to service assurance, project management, and program delivery.
• Mentor and develop direct reports, promoting ongoing professional growth and training in IT asset management best practices, ITIL, and relevant technologies (Excel, Power BI, etc.).
• Engage in continual learning and certification, staying current with industry standards and emerging trends.
• Maintain auditable controls and documentation for all asset management activities, supporting regulatory compliance (SOX, licensing, contract management).
• Lead efforts in operational and regulatory control adherence, including audit, examination, and security guidance.
Experience
• Experience with Microsoft Autopilot for device provisioning and lifecycle management.
• Proficiency in Microsoft Intune for endpoint management and compliance enforcement.
• Foundational knowledge of desktop computing, including operating systems, hardware components, and software compatibility considerations.
• Ability to manage provisioning processes, lead troubleshooting related to compatibility issues, and ensure smooth deployment of hardware and software.
• Advanced proficiency in Microsoft Power BI for data visualization and reporting.
• Advanced skills in Microsoft Excel for data analysis, forecasting, and development of operational reporting.
Qualifications
• Bachelor's degree in Computer Science, InformationTechnology, Accounting, or related field (or equivalent experience).
• 2+ years progressive experience in IT asset management, procurement, and vendor management; banking/finance industry experience preferred.
• ITIL Foundation and IT Asset Management certification desirable.
• Demonstrated expertise in asset tracking, reporting, cost management, and process improvement.
• Strong analytical, communication, and leadership skills.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
$84k-109k yearly est. Auto-Apply 50d ago
Chief Information Officer (CIO)
Quorum Health Corporate 4.0
Senior information technology manager job in Brentwood, TN
Quorum Health - Based in Brentwood, TN
The Chief Information Officer (CIO) is a pivotal member of Quorum Health's Executive Leadership Team, responsible for shaping and executing a technology vision that drives operational excellence, clinical quality, and patient-centered care across our $1B rural health system. This is a rare opportunity to lead transformative change in how healthcare is delivered to rural communities nationwide. The CIO will ensure stability, scalability, and security across all IT systems while championing innovation, interoperability, and data-driven decision-making. The ideal candidate is both a visionary strategist and hands-on leader, capable of balancing innovation with operational realities, and deeply committed to the mission of rural healthcare.
As the organization's top technology leader, the CIO will:
Build and inspire a high-performing IT team
Align technology investments with organizational priorities
Guide executive leaders and the Board on emerging trends and strategic opportunities
Lead complex initiatives such as enterprise EHR transitions, system integrations, and IT operating model optimization
Key Responsibilities
Strategic Leadership & Vision
Define and execute a forward-looking IT strategy aligned with Quorum Health's mission, business goals, and growth plans
Serve as the organization's primary advisor on technology trends, innovations, and investments
Champion digital transformation initiatives that enhance patient care, clinical workflows, and operational performance
Enterprise Technology Oversight
Direct all aspects of IT operations, including applications, infrastructure, cybersecurity, data management, and analytics
Ensure stability, scalability, and interoperability of all core systems, including EHR/EMR platforms
Oversee the integration of newly acquired facilities and lead system consolidations, such as the move toward a single EMR
Governance, Compliance & Risk Management
Maintain full compliance with HIPAA, HITECH, and other applicable regulations
Implement robust IT governance frameworks, security standards, and disaster recovery plans
Mitigate operational and cyber risks through proactive monitoring, controls, and incident response readiness
Operational Excellence & Performance
Lead high-performing teams and foster a culture of accountability, innovation, and continuous improvement
Optimize IT service delivery models, balancing insourced leadership and outsourced managed services
Drive measurable improvements in system uptime, response times, and user satisfaction
Stakeholder Engagement
Partner closely with clinical, operational, and administrative leaders to align technology with business needs
Communicate IT strategy and performance to the Board of Directors and executive peers
Build strong vendor and partner relationships to ensure value, performance, and innovation
Qualifications
Education & Experience
Bachelor's degree in InformationTechnology, Computer Science, or related field required; Master's degree preferred
10+ years of progressive IT leadership experience in healthcare, including 5+ years at the executive level
Proven success leading IT for a complex, multi-facility healthcare system; rural health experience preferred
Demonstrated expertise in vendor management and hybrid sourcing models (insourcing/outsourcing)
Proven ability to lead enterprise-wide EHR transitions, integrations, or consolidations
Experience navigating mergers, acquisitions, divestitures, and TSA transitions
Strong understanding of clinical systems (EHR/EMR), interoperability standards, revenue cycle platforms, and healthcare analytics
Experience with IT governance, security, and compliance frameworks (e.g., NIST, HITRUST, HIPAA)
Skills & Attributes
Visionary thinker with a track record of translating strategic goals into actionable IT roadmaps
Exceptional leadership, communication, and change management skills
Strong business acumen with the ability to weigh innovation against operational and budgetary realities
Adept at fostering cross-functional collaboration among clinical, operational, and administrative teams
Resilient and adaptable in fast-paced, evolving environments
Passion for improving healthcare access, quality, and outcomes in rural communities
Travel Requirements:
Some travel required.
This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.
$83k-141k yearly est. 60d+ ago
Project Manager / Crew Leader
Five Points Roofing Co
Senior information technology manager job in Franklin, TN
Job DescriptionSalary: 55-60K Base Pay + OT and Bonus Opportunities
PROJECT MANAGER - CREW LEADER
REPORTS TO: Matt Wilson - VP / Production
THE ROLE: Project Managers/Crew Leaders are the front line to our roof installation operations. Main
responsibilities include reviewing job scopes, ensuring equipment and materials are properly
accounted for, planning re-roof installations on-site, managing subcontractor crews during
installation, effective and thorough documentation of the installation, communication with
management regarding progress, problem solving on-site issues, homeowner communication throughout
the installation, and nal cleanup including homeowner nal walks.
RE-ROOF PROJECT RESPONSIBILITIES (Day Of Detail):
Review daily sales orders and customer les to understand scope of work.
Contact homeowners & sales consultants to provide pertinent job information.
Walk through and advise install crew with install plan.
Morning warehouse load-out and conrmation of installation crew.
Arrive on-site, unload, document property, and provide update to management.
Advise install crew and plan re-roof using Five Points re-roof process.
Update management with mid-morning, mid-day, and mid-afternoon progress report.
Thoroughly document install with company cam checklist.
Load up at end-of-day, nal progress clean, roof check, and nal walk with customer.
After nal walk with customer, nal jobsite and roof check completed.
Unload and account for extra materials to warehouse the morning after completion.
POSITION ACCOUNTABILITIES / PERFORMANCE METRICS:
Project Managers / Crew Leads are measured on multiple metrics to determine performance, bonus
eligibility, and are held accountable for the following items.
Call Backs Due To Missing Items / Damage / Site Cleanliness
Required Photos Missing
Required Communication Missing
Issues Requiring Management Intervention
Crew Productivity (# of Squares Installed)
$66k-91k yearly est. 6d ago
Director of IT Operations & Security
Qualderm Partners 3.9
Senior information technology manager job in Brentwood, TN
Job Description
The Director of IT Operations & Security is accountable for reliable, scalable day-to-day IT operations across QualDerm's multi-state clinic footprint and for building a practical, risk-based security program that protects patients, providers, teammates, and business continuity. This leader drives operational excellence (service desk, infrastructure, identity, endpoint, network, vendor performance) while maturing security governance, controls, and incident readiness in a healthcare environment.
IT Operations Leadership (Multi-site Healthcare)
Own IT service delivery across clinics and corporate teams: incident, request, problem, and change management.
Lead service desk performance (triage quality, first-contact resolution, AHT, backlog hygiene), escalation paths, and knowledge management.
Ensure high availability and performance of core IT platforms: identity (Entra ID), M365, endpoint management (Intune), networking/Wi-Fi, and infrastructure services.
Establish and maintain operational standards: device lifecycle, patching cadence, backup/restore, remote support, site onboarding/offboarding playbooks, vendor runbooks.
Drive vendor governance for MSPs, telecom/ISP, security providers, and infrastructure partners-ensure KPIs, accountability, and cost control.
Manage operational budgeting: renewals, licensing optimization, hardware standards, and cost-to-support metrics.
Security Program Ownership (Practical & Scalable)
Lead QualDerm's security operations and risk reduction roadmap aligned to HIPAA and healthcare expectations.
Implement and maintain foundational controls:
Identity & access management (MFA, conditional access, privileged access)
Endpoint security (EDR, encryption, secure configuration baselines)
Vulnerability management (scanning, remediation SLAs, reporting)
Email and collaboration security (phishing protection, DLP where appropriate)
Logging/monitoring (SIEM where needed), alert triage, and incident response playbooks
Own incident response readiness: tabletop exercises, communication plans, evidence preservation, and post-incident improvements.
Partner with Compliance/Legal on security policies, risk assessments, BAAs, vendor security reviews, and audit readiness.
Drive security awareness with measurable outcomes (phishing resilience, training completion, high-risk user targeting).
Operational Governance & Continuous Improvement
Build a “single source of truth” operating cadence: weekly metrics, monthly risk and reliability reviews, quarterly roadmap updates.
Create and maintain documentation: SOPs, runbooks, asset standards, disaster recovery procedures, and escalation matrices.
Identify automation opportunities in service workflows (e.g., provisioning, access requests, device setup, ticket routing) to reduce manual work.
Requirements
8-12+ years in IT operations leadership, including multi-site or distributed environments
Demonstrated ownership of IT service management (ITIL-aligned) and measurable operational outcomes
Hands-on experience with Microsoft ecosystem: M365, Entra ID, Intune, endpoint security, conditional access
Security leadership experience implementing practical controls (IAM, endpoint, vulnerability management, IR)
Vendor management expertise (MSP/MSSP/telecom) with KPI-driven accountability
Strong communicator who can translate technical issues into business impact and risk
Preferred
Healthcare experience (HIPAA, PHI handling, vendor BAAs, audit readiness)
Familiarity with Freshservice (or similar ITSM) and automation/workflow tools (Power Automate, scripting)
Experience supporting EMR environments and clinical workflows (ModMed EMA/PM exposure a plus)
Security certifications: CISSP, CISM, CCSP, or equivalent; IT certs (ITIL, Microsoft) helpful
Benefits
Benefits of joining Qualderm Partners:
Competitive Pay - Attractive compensation to reward your hard work
Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered
Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans
Disability Protection - Short-term and long-term disability coverage to protect you in unexpected circumstances
Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security
Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges
Exclusive Employee Discounts - Save on products and services with special discounts just for you
Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
$86k-122k yearly est. 13d ago
Senior Preconstruction Manager
Tradelink Solutions Company 4.6
Senior information technology manager job in Franklin, TN
Job Description
Not eligible for a Remote Position.
Flex your (Precon) muscles to seize a Senior/Director level opportunity!
You will help/lead developing new progressive processes & policy to efficiently estimate hard-bid / negotiated work.
Work within a dynamic company that is looking for Team-Leaders and Great people overall?
You will have industrial or commercial construction experience - and be familiar with competitive bid (as well as negotiated, lump sum, conceptual design/bid, etc)-- then this
MAY
be for you!
This Preconstruction Manager will lead-the-charge on finding new project opportunities and landing those preconstruction presentations to assure a healthy pipeline of exciting future work for this Nashville General Contractor. The Preconstruction Manager will lead all precon estimating activities in all upcoming project bids.
Company Description:
Our Client is a National general contractor with a Local (Nashville) office that provides construction services in various niches ( including commercial, industrial, healthcare, design-build, self-perform, multi-family, urban mixed-use, and arts and culture).
Overview:
The Senior Preconstruction Estimator leads and participates in the preparation of estimates for construction projects
Perform constructability analysis through the identification of design and constructability issues
Compile bid packages for complicated scopes that accurately convey desired bid scope and requirements to trades
Develop value analysis' by defining alternatives to the proposed scope that are more cost efficient
Prepare detailed estimate of entire scope of assigned trades, building system, and/or overall project cost
Analyze existing site conditions and all contract documents to determine any required scope that is not indicated
Obtain and evaluate subcontractor proposals relative to their scope of work • Determine if scope is covered and manage risk of scope gaps
Create cost efficiencies through ongoing estimating process improvement
Necessary Qualifications:
• Bachelor's degree in Construction Management, Business, or related field.
• 9-10+ years of experience within estimating, preconstruction AND commercial construction.
• Proficiency with software, including OST, Bluebeam, bid management software, and some scheduling software (P6 or similar).
• Ability to implement new technologies to benefit projects or the organization.
$74k-110k yearly est. 9d ago
Director, IT Service and Support
Ingram Content Group 4.6
Senior information technology manager job in La Vergne, TN
Ingram Content Group (ICG) is currently seeking a Director, IT Service and Support to join our team in LaVergne, TN. (Nashville, TN). This person directs the end user computing environment and ensures a consistent, high-quality technology experience across all locations. Leads the IT Service Desk and Center of Excellence to drive service maturity, operational excellence, and digital workplace transformation. Leads initiatives to modernize ITSM tools, enhance automation and self-service capabilities, and improve key performance metrics such as SLA compliance, incident reduction, and customer satisfaction. Works collaboratively across IT and business functions, to ensure the delivery of secure, reliable, and user-centered technology services that enable employee productivity and organizational success. This position will require you to be in our headquarters for a minimum of 4 days per week.
Want to help explore and build new ways to deliver content to the world?
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you!
The ideal candidate will have the following minimum qualifications:
Bachelor's degree in Computer Science or related field or directly related year for year experience
8 years of related work experience in positions of increasing responsibility
5 years of experience managing a Service Desk/Delivery function, including proven experience of interacting with customers and internal teams
We have a preference for:
Ability to manage End User Computing environments, including Windows, mac OS, and mobile device platforms.
Knowledge of building and managing service desk teams
Strong technical knowledge of networking fundamentals, Active Directory, DNS, DHCP, system patching, and endpoint automation.
Ability to deploy ITSM platforms (e.g., ServiceNow, Jira Service Management) and comprehensive understanding of ITIL frameworks and service delivery best practices.
Proven ability to lead service transformation initiatives, including ITSM modernization, automation, and AI-driven self-service implementations.
Knowledge of organizational policies, operating procedures, and governance frameworks within a corporate IT environment.
Strong business acumen and political astuteness with the ability to navigate cross-functional relationships and influence at all levels of the organization.
Ability to analyze performance metrics and translate insights into actionable service improvements and operational efficiencies.
Excellent written and verbal communication skills, with the ability to present complex information clearly to technical and non-technical audiences.
Proficient in Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, Power BI).
Strong leadership and people development skills, with a focus on coaching, mentoring, and fostering a culture of accountability and continuous improvement.
Detailed working knowledge of a very broad range of IT systems, including workstations, telephony, LAN/Wireless, typical data center components (servers, network devices, UPS)
Strong organizational skills
The Director, IT Service and Support key responsibilities are:
Leads delivery of all end user technologies including Windows, Mac, mobile devices, printing, and conference room voice/video systems to ensure reliable and secure user experiences.
Provides leadership and direction for the ITSM platform, encompassing incident, problem, change, asset, patch, and knowledge management processes.
Develops and executes strategies to enhance automation, self-service, and AI-driven capabilities to reduce manual touchpoints and improve service efficiency.
Partners cross-functionally with HR, Finance, Operations, and IT leadership to align technology support with business priorities and upcoming initiatives.
Drives standardization of global service operations, processes, and tools to ensure consistent delivery and measurable performance improvement.
Ensures effective endpoint management, including device provisioning, MDM compliance, patching, and endpoint security posture.
Responsible for full asset lifecycle management of end-user company devices, ensuring full accountability and tracking of assets.
Collaborates with Facilities on conference room technology and transitions ownership to IT as new digital collaboration solutions are deployed.
Establishes and monitors service performance metrics (SLA, CSAT/ESAT, first contact resolution, and incident volume trends) to drive continuous improvement.
Provides leadership and oversight to the PMO to ensure timely and successful delivery of IT initiatives across all business units.
Champions a customer-focused culture, emphasizing proactive communication, service quality, and accountability across all support teams.
Leads Critical Business Interruption Notification events, including communication to business partners during notification events.
Reviews and analyzes KPI data to enhance and continually improve service delivery.
Works with enterprise support and security teams to resolve problems and issues.
Oversees the management of customer escalations.
Oversees the IT Change Management process.
Oversees teams' daily activities ensuring accurate ticket entry, escalation and efficiency processes are followed.
Oversees the Center of Excellence to drive adoption of best practices, process improvement, and IT governance frameworks.
Ensures compliance with company policies, IT security standards, and industry best practices for all end user technology services.
Responsible for planning and managing IT coverage across applicable shifts.
Conducts support reviews with appropriate business partners to engage in a process of continual customer service improvement.
Hiring Salary Range: $166,700 - $213,174. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional Information
Perks/Benefits:
A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
15 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Wellness program with access to onsite gym and basketball court for associates
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Take breaks or brainstorm in our game room with ping pong & foosball
Casual Dress Code & Flexible Schedules (per team)
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
EOE-Race/Gender/Veterans/Disabled
We participate in EVerify.
EEO Poster in English
EEO Poster in Spanish
$166.7k-213.2k yearly 41d ago
Senior Technical Manager, Water Resources Supply
Ramboll 4.6
Senior information technology manager job in Brentwood, TN
Water Resources Senior Engineer Professional Preferred locations: Brentwood, TN Arlington, VA Milwaukee, WI Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.
Are you motivated by creating sustainable change for long term water issues? Are driven to develop staff and client relationships? Are you our new member of Ramboll's Water Resources team working toward solutions for water supply and utility planning?
If this sounds like you, or you're curious to learn more, then this role could be the perfect opportunity. Join our Water Resources US Division as our new Senior Project Manager and work with us to close the gap to a sustainable future.
Job Description
As our new Water Resources Senior Engineering Professional specializing in water supply and master planning, you will lead and support complex planning projects for public and private water utilities, regional agencies, and municipalities as well as work with industrial companies to evaluate water supply resiliency. This role requires a strategic thinker with a solid technical background, strong communication skills, and the ability to manage projects and mentor junior staff.
You will work with a diverse project team of water quality, infrastructure, and treatment experts to deliver solutions to our clients. Our team is vibrant, innovative, international, and supportive. You will collaborate with your colleagues to play a critical role in defining and delivering projects innovative and sustainable solutions to both public and private sector clients.
Your key responsibilities will be:
Provide technical leadership and expertise to the team in water supply resiliency and water utility planning.
Identify and pursue business opportunities; prepare and deliver reports, presentations, and technical documents summarizing findings, recommendations, and regulatory compliance efforts.
Lead team in development of water risk and resiliency assessments, hydrologic modeling, development of capital improvement plans; develop and evaluate long-term water demand projections, supply strategies, and infrastructure needs; prepare planning documents including integrated water resources plans, water management plans, and water system master plans; work collaboratively with multidisciplinary teams including environmental scientists, GIS analysts, and civil engineers.
Qualifications
About you:
Bachelors degree in water resources engineering or similar discipline with 10+ years experience. Advanced degree highly desirable.
Licensure as a professional engineer or ability to obtain within 6 months of employment.
Demonstrated business development and leadership capabilities.
Strong understanding of project delivery tools and metrics, and a proven history leading project delivery teams to successfully meet client expectations and supporting project teams.
Additional Information
What we can offer you:
Commitment to your development
Leaders guided by our Leadership Principles
A culture that welcomes you as the unique person you are
Inspiration from colleagues, clients, and projects
The long-term thinking of a foundation-owned company
Work at the heart of sustainable change
Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential.
Ready to join us?
Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc.
We recognize that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team.
Thank you for taking the time to apply! We look forward to receiving your application.
An equal opportunity employer
Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process.
$99k-145k yearly est. 12h ago
Senior Manager Solar
Nenni and Associates
Senior information technology manager job in Franklin, TN
Who we are For over 30 years business of providing value to our clients by delivering low-carbon solutions to the energy supply chain. What started as a modest ethanol marketing firm has grown tremendously year-over-year into one of the largest privately-held companies in the United States specializing in distribution services, natural gas marketing, third-party logistics, and carbon solutions.
What we believe
5 Core Principles that illustrate its values and guide its decision-making:
1.
Client focus.
Clients are everything to us, the lifeblood of our business. If we take care of our clients and provide them tremendous value they will take care of us.
2.
Be the trusted advisor.
Trust is built over time over many, many interactions. The bond of trust must be earned between us and our clients, but once earned is an extremely valuable resource.
3.
Creative solutions.
There's a creative solution to every problem. It's easy to give up when faced with difficulties, but we value the ability to courageously solve seemingly intractable problems.
4.
Go faster.
Build trust fast, make mistakes fast, learn fast, whatever you do just go faster.
5.
Live as a team, die as a team.
Energy development is a team sport and we will either rise or fall as a team. If an individual makes a mistake the team makes a mistake - and if an individual wins the team wins. If you are on the team, then you are on the team.
Requirements
What you'll be doing
The solar team is still relatively young and currently in a high-growth phase. Reporting to the Vice President, the SeniorManager role will require a dynamic individual with a highly-developed skillset that is comfortable playing multiple roles including but not limited to:
Assist in the development of solar projects, including origination, feasibility studies, and permitting processes.
Develop solar system designs and specifications in accordance with industry standards, regulations, and stakeholder requirements.
Optimize PV system performance, energy output, and cost-effectiveness.
Conduct financial analyses, including pro forma modeling and financial feasibility studies, to evaluate project economics and potential returns on investment.
Becoming familiar with all project documentation, regulatory requirements, and milestones.
Research all required permits for selected sites, prepare and submit permit applications and other filings.
Oversee project consultants: environmental, engineering, transmission, etc.
Build and maintain strong relationships with internal and external stakeholders, including government agencies, utilities, and project owners / investors.
Communicate effectively with stakeholders to address concerns, provide updates, and ensure alignment with project goals and timelines.
Provide oversight and support during the construction phase, ensuring projects are completed on time, within budget, and to the required quality standards.
What you bring
4+ years of project development or project management experience; direct commercial, industrial, or utility-scale solar development experience strongly preferred.
Undergraduate degree in engineering or development-related field with a strong academic record.
Professional Engineering license in electrical engineering preferred.
Strong understanding of solar energy technologies, regulations, and industry best practices.
Experience with solar design software.
Experience with county and state permitting processes.
Strong work ethic and ability to productively take ownership of projects while communicating collaboratively throughout the project's life cycle.
Excellent written and verbal communication skills.
Strong negotiation and presentation skills.
Ability to create forms, letters and fundamental spreadsheets using MS Word and Excel, create presentations in Power Point and perform internet-based research.
Self-motivated with ability to work in a team and independently.
$81k-112k yearly est. 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Senior information technology manager job in Brentwood, TN
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$47k-67k yearly est. 35d ago
IT Advisory & Consulting (ITAC) Manager
PYA P C
Senior information technology manager job in Brentwood, TN
Job Description
PYA is seeking an IT Advisory and Consulting (ITAC) Manager to join its high-performing and privately-owned firm with a dynamic culture and a strong national reputation. This individual will be a member of the Technology program supporting PYA's Consulting Department.
RESPONSIBILITIES
Manage IT compliance and strategy consulting projects, ensuring they meet quality, timeline, and budgetary requirements
Develop and maintain strong relationships with clients, understanding their needs and providing tailored IT solutions
Oversee the preparation and execution of project proposals and contracts
Manage project budgets, forecasts, and billing processes, specifically utilizing Salesforce Billing to streamline operations
Lead a team of consultants, fostering an environment of continuous improvement and professional growth
Collaborate with sales and marketing teams to identify new business opportunities and contribute to the sales process
Ensure compliance with industry standards and regulatory requirements, particularly in the healthcare sector
QUALIFICATIONS
5+ years of experience in IT advisory roles, in a healthcare setting, with a focus on healthcare IT compliance and regulations, including HIPAA security, NIST, and ISO standards
Professional consulting experience, with a focus on IT and advisory services preferred
CISA or CIA preferred
Proficiency in Salesforce Billing, Microsoft Office Excel, and other relevant IT platforms
Proven project management skills, with a track record of successfully leading large-scale projects, managing timelines, and ensuring deliverables meet compliance and business objectives
Demonstrated problem-solving skills, with a strong ability to translate complex data and compliance requirements into actionable business insights
Exceptional communication and interpersonal skills, capable of effectively managing client relationships and leading diverse teams.
Skilled and experienced in creating technology assessment reports, utilizing independent analytical abilities and conducting client assessment interviews
ABOUT PYA
PYA
, a leading professional services firm, serves clients across the United States with expertise in healthcare consulting, accounting, compliance, and business strategy. With offices in Knoxville, Atlanta, Tampa, Charlotte, Nashville, and Kansas City, PYA is committed to helping clients achieve their goals through innovative solutions and unparalleled service. Learn more about The PYA Way.
Be part of a dynamic and collaborative team that values innovation and excellence
Work with industry leaders who are committed to professional growth and client success
Competitive compensation, comprehensive benefits, and opportunities for career advancement
$97k-128k yearly est. 15d ago
Regional VP - Healthcare IT Staffing
Meederby
Senior information technology manager job in Brentwood, TN
Business Development Director - Ambulatory - Healthcare IT- Remote 5+years of Healthcare IT business development experience required. Are you a proven business development leader in the ambulatory healthcare space looking for your next strategic challenge?
Our client is a nationally recognized provider of healthcare IT workforce solutions. They are known for their strong reputation in delivering tailored services to the provider market and are now expanding their influence within ambulatory care.
They're seeking a passionate sales driver to drive new business development and deepen client relationships in the outpatient healthcare sector.
What you will do:
Identify and develop new business opportunities with ambulatory providers.
Build executive-level relationships with outpatient clinics, physician groups, and surgery centers.
Promote the service offerings tailored to ambulatory healthcare IT needs.
Collaborate with internal teams to shape custom IT solutions.
Lead RFI/RFP processes, negotiations, and deal closure.
Represent our client at industry events to elevate brand presence and generate leads.
Consistently meet or exceed sales and activity targets.
What they're looking for:
Deep understanding of the ambulatory healthcare market and IT service needs.
Proven ability to close complex deals with outpatient provider organizations.
Skilled in contract negotiation, proposal development, and consultative sales.
Strong relationship-builder and communicator at the executive level.
Strategic thinker with a track record of growing territory revenue.
Required skills:
Minimum 5 years in professional services/business development within the ambulatory sector.
Experience with physician practices, outpatient clinics, and ambulatory surgery centers.
CRM proficiency and strong financial/business acumen.
Required education:
Bachelor's degree in business, healthcare administration, marketing, or a related field.
What you get:
$100K-$130K base + commission.
Full benefits package.
The opportunity to shape the growth strategy of a respected healthcare IT leader and make a lasting impact in the ambulatory market.
Job Number 7645
#LI-SJ1
$100k-130k yearly 41d ago
Technical Project Manager - Next Generation Ventilator Program
Enexor
Senior information technology manager job in Franklin, TN
About Us
We are an early-stage company developing disruptive medical technologies that challenge industry norms and dramatically reduce cost and complexity. Our small, hands-on team designs, builds, and validates next-generation medical devices entirely in-house from concept through FDA submission.
If you are motivated by complex problems, rapid iteration, and creating products that make a real impact, this is the place where your work will matter every day.
The Opportunity
We are recruiting a Technical Project Manager to drive the end-to-end development of a new Class II ventilator. You will be the connective tissue across mechanical, electrical, firmware, industrial design, manufacturing, and regulatory teams, keeping the program aligned, moving forward, and delivering results.
We are not looking for a career PM who hides behind process. We want a sharp, driven engineer who thrives on ownership, clarity, and execution. If you can think like an engineer but operate like a program leader, you will excel in this role.
What You Will Do
Own day-to-day program execution, including schedule, risk management, deliverables, and cross-team coordination
Translate product requirements into actionable engineering workstreams and hold teams accountable.
Design reviews, maintain the engineering backlog, and drive decision-making with incomplete information.
Coordinate closely with mechanical, electrical, firmware, and industrial design teams to integrate subsystems.
Manage vendor interactions, including ID and UX firms, PCB vendors, plastics suppliers, sensor suppliers, test labs, and manufacturing partners.
Ensure documentation, DMR, and DHF organization, traceability, and test readiness in accordance with FDA design controls.
Support prototyping, V and V planning, test execution, and system integration when needed. This role is hands-on.
Requirements
What We Are Looking For
Engineering background, such as ME, EE, BME, CompE, or related field
Strong technical literacy and the ability to interface directly with engineering teams
Excellent organizational discipline and a bias for clarity, simplification, and forward progress
High ownership mindset and a willingness to run toward problems
Ability to thrive in a fast-paced, highly collaborative, high-expectation environment
Preferred Experience
We will take horsepower over years of experience.
Up to five years of experience in product development or technical project work
Exposure to electromechanical systems or embedded hardware
Familiarity with ISO 13485, IEC 60601, risk management, or FDA 510(k) processes
Experience with prototyping, lab testing, or hands-on engineering work
Benefits
What We Offer
A front row seat in a fast-growing, mission-driven medtech company
Competitive salary and equity opportunity
Health insurance stipend, QSEHRA, and 401(k).
Paid PTO and holidays
$73k-102k yearly est. Auto-Apply 50d ago
Vice President of Technology
Corpay
Senior information technology manager job in Brentwood, TN
What We Need Corpay is currently looking to hire a Vice President of Technology within our Payments division. This position falls under our Corporate Payables line of business and can be based out of either Atlanta, GA or Brentwood, TN. The Commercial Card & API Platform team operates within Corpay's Corporate Payments segment and powers the payment infrastructure for our commercial card and accounts payable automation solutions. Our extensive network of channel partners integrates through our APIs to seamlessly issue, manage, and optimize card programs.As Vice President of Technology for the Commercial Card & API Platform, you will lead the technical vision, execution, and evolution of the core card platform and API layer that powers Corpay's fastest-growing business line. You'll oversee geographically distributed, Agile engineering teams responsible for commercial card processing systems, API delivery, partner integrations, and platform services - ensuring reliability, scalability, and innovation across the ecosystem.This executive role requires a hands-on technology leader who can translate strategy into outcomes - partnering with business, product, and operational leaders to deliver world-class payment and integration capabilities that power Corpay's North American network.
How We Work:
As a VP of Technology, you will be expected to work out of our office in either Atlanta, GA or Brentwood, TN. Corpay will set you up for success by providing:
Assigned workspace in our Atlanta or Brentwood office
Company-issued equipment
Role Responsibilities:
The responsibilities of the role will include:
Owning engineering execution across platform development, including roadmap alignment, sprint velocity, release predictability, and quality KPIs.
Ensuring Agile and iterative delivery practices are effectively applied across teams through engineering leadership, coaching, and cross-functional alignment.
Empowering Engineering Managers and Scrum Masters to run effective teams while holding them accountable to clear delivery metrics and business objectives.
Removing structural impediments to velocity and quality by advocating for tooling, process improvements, and technical investments.
Defining and evolving a scalable, cloud-native architecture for Corpay's card issuing and transacting platform, and the APIs that enable its integration with partners and products.
Guiding the ongoing migration of legacy systems to modern, cloud-native architectures while ensuring stability of critical on-prem platforms during transition.
Advancing modernization efforts, including microservices, event-driven design, and infrastructure-as-code adoption.
Promoting a platform-first mindset that enables internal and external developers to build and integrate efficiently through secure, well-documented APIs.
Ensuring systems meet standards for compliance, observability, and operational excellence within regulated financial environments.
Leading and grow a talented, distributed engineering organization with a strong culture of trust, collaboration, and ownership.
Supporting career development, coaching, and succession planning for technical leaders across locations.
Fostering a values-driven engineering culture that thrives on feedback, transparency, and continuous learning.
Working closely with General Managers, Product, Operations, and other stakeholders to ensure alignment of technical delivery with customer and commercial goals.
Contributing to strategic planning cycles and ensure team and individual goals are aligned with broader business objectives.
Qualifications and Skills:
10+ years in engineering leadership roles, with 5+ years in executive or senior leadership (e.g., Director, VP).
Proven success delivering large-scale, cloud-based platforms with complex integrations and API ecosystems.
Deep expertise in API architecture, microservices, and cloud technologies (preferably AWS), with the ability to engage the team in design discussions to ensure scalable, well-architected solutions through strong technical leadership.
Demonstrated success driving modern engineering practices - including continuous integration and delivery (CI/CD), test automation, and DevOps adoption - to achieve speed, reliability, and quality at scale.
Experience building enterprise-grade platforms in regulated industries such as payments, fintech, or financial services.
Demonstrated ability to lead distributed teams and deliver consistent results across time zones.
Experience with API management, partner onboarding, and developer experience platforms.
Familiarity with emerging AI-powered development tools (e.g., generative coding, automated testing, CI/CD intelligence).
Prior experience in FinTech, payments, or enterprise spend management software.
Knowledge of data privacy, security standards, and compliance frameworks.
Results-driven leader who balances strategy with execution and accountability.
Influencer and culture builder-able to set expectations, inspire teams, and build alignment across the organization.
Strong communicator with a collaborative mindset and customer-first orientation.
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
#LI-SN1
$99k-148k yearly est. 34d ago
Learn more about senior information technology manager jobs
How much does a senior information technology manager earn in Franklin, TN?
The average senior information technology manager in Franklin, TN earns between $84,000 and $143,000 annually. This compares to the national average senior information technology manager range of $98,000 to $179,000.
Average senior information technology manager salary in Franklin, TN
$110,000
What are the biggest employers of Senior Information Technology Managers in Franklin, TN?
The biggest employers of Senior Information Technology Managers in Franklin, TN are: