Senior information technology manager jobs in Hamburg, NY - 182 jobs

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Consulting - Tech Consulting - FinTech - Digital Asset Risk - Manager Whole industries have been disrupted and transformed in recent years by digital technology. EY advises clients to understand, architect, select and implement bleeding edge solutions required to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Blockchain, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations. The opportunity As a Blockchain Risk Manager, you will lead teams working closely with Financial Services clients to define how to operate products and solutions using blockchain technology and support the successful delivery of digital asset transformation projects through your technical and business expertise. You will advise clients to understand, architect, select and implement bleeding edge controls required to effectively mitigate unique risks that digital asset products introduce to their organization. These product areas span crypto custody, crypto exchange, cross-border payments, stablecoin issuance, crypto staking, and asset/securities tokenization. As a Governance, Risk, and Compliance Manager, you will be at the forefront of designing and implementing a comprehensive framework that addresses all facets of risk, governance, and compliance. This is a chance to influence multiple functions, including risk assessment, governance integrity, data management, and fraud prevention, while ensuring alignment with regulations and oversight bodies. Your strategic direction will shape the controls and methodologies that safeguard our organization's future. Your key responsibilities In this pivotal role, you will be responsible for setting the strategic direction for governance frameworks, managing complex technical initiatives, and driving quality and risk management. You will collaborate with forensic experts to enhance fraud controls and provide top-tier governance advice to board members. Your day-to-day will involve: Leading a team of risk analysts and working with client personnel to plan and perform risk assessments, analyze and evaluate company's complex IT systems, infrastructure, and risk issues, and identify risks associated with various digital asset products. Developing new leading practice controls for novel risks posed by digital asset and crypto products Contributing to the generation of new business opportunities for operational risk management including developing long-term client relationships, understanding the changing business and regulatory environment, and actively assessing/presenting new ways to serve clients. Managing and delivering solutions or projects with a focus on quality and risk. Seeking process improvements and identifying innovative solutions. Overseeing billability, workstream deliveries, project management, and engagement economics. Frequent travel and client interactions, contributing to sales growth and RFP responses. Skills and attributes for success To thrive in this role, you will need a blend of technical expertise and business acumen, along with the ability to manage and inspire a team. Your skills and attributes should include: You're an innovator. You keep up to date on emerging technologies (especially blockchain) and are constantly thinking about potential applications. You're a people developer. You find and cultivate talent to achieve outstanding results. You give your team creative freedom to innovate while holding them accountable for making good decisions and delivering results. You're comfortable with ambiguity. In fact, you thrive in the face of complex problems with no obvious solutions. You're entrepreneurial at heart. You have a passion for making your ideas a reality, building prototypes, and ultimately launching production-scale solutions in the market. Compliance management software expertise. Enterprise risk strategy optimization. Organizational control model design. Client relationship management and negotiation skills. Critical thinking and a global mindset. To qualify for the role, you must have A Bachelor's degree in a relevant field. Typically 4-6 years of relevant experience. In-depth understanding of cryptocurrencies, blockchain technology, and the underlying mechanics of various blockchains. Awareness of the unique risks associated with blockchains and crypto assets 5+ years of experience in technology risk, compliance, controls, and/or audit roles for Financial Institutions or crypto natives Strong attention to detail and experience supporting a risk and compliance program, working with Risk and Control Matrices and Enterprise Risk Frameworks A strong understanding of the shifting regulatory considerations of digital assets and how they impact Financial Institutions Proven ability in leading technology risk sales/pursuit conversations with internal and external stakeholders in a professional services environment Comfort and experience dealing with ambiguity, uncertainty, and task switching Self-driven with a strong sense of accountability and ownership and proven experience driving outcomes with minimal oversight Ideally, you'll also have 3+ Digital/Crypto industry experience in areas such as tokenization, staking, digital funds, and crypto custody Experience working with regulators like the NYDFS, OCC, SEC, submitting for new product non-objection and/or responding to regulatory inquiries. Experience supporting testing or audits of technology controls Foundational knowledge of common crypto vendors, service providers, and risk management tools What we look for We seek top performers with a proven track record of success who can navigate complex challenges with strategic thinking and a collaborative spirit. The ideal candidate will have a passion for excellence, a commitment to continuous improvement, and the ability to inspire others to achieve great results. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

Job DescriptionInfomatics is partnered with large Space & Defense Manufacturer that is looking to hire an IT Relationship Manager near Buffalo, NY. As the IT Relationship Manager, you'll have the overall responsibility to serve as the strategic interface with assigned business units and/or functional areas for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. You will be the business relationship link between business units or functional areas and IT and helps shape and guide Key IT Initiatives. This includes… Communicating critical decisions, priorities and project information to facilitate the relationships between the functional areas and IT. Proactively advise on technology risks and opportunities to build systems of the future, support competitive advantage and improve efficiency and effectiveness. Partner with functional leadership and other stakeholders to define and prioritize opportunities. Having a working understanding of how to articulate appropriate criteria for investment in a project (e.g. ROI, productivity, security, compliance). A successful IT Business Partner will strive to be a “trusted advisor,” and serves as the primary IT point of contact for managers and stakeholders of the assigned functions or business units. You will support in delivering technology products that meet the needs of the business and support strategic initiatives and planning activities. Here is what you can expect in this role:The IT Relationship Manager position is responsible for understanding Space & Defense and Enterprise IT functional strategies and how they support business strategy in order to identify and effectively communicate ways to use technology to help achieve strategic goals. The role will be a key partner for the Power & Data Sector to connect with IT services originating locally, at group level, or corporate level.Background & Experience Required: Must have at least a Bachelor's degree and 7 years of related experience managing relationships in a technical environment. IT/Technical background - Experience in ERP, PLM, MES and/or engineering applications. Ability to build a consensus of opinion and influence strongly help opinions The ability to explain concepts clearly to a variety of stakeholders in a variety of topics Knowledge of engineering & manufacturing processes This position requires access to US export-controlled information. What's in it for you? Great work environment.Flexible Planned Vacation - no minimum or maximum number of days off Outstanding Health BenefitsGenerous 401K company contribution and match

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Job DescriptionManager of Information Technology Great Lakes Medical Imaging (GLMI) Reports to: Chief Operating OfficerPay Range: $85,000-$110,000 annually Lead the Technology That Supports Exceptional Patient Care Great Lakes Medical Imaging is seeking an experienced and hands-on Manager of Information Technology to lead IT operations across GLMI and Great Lakes Medical Billing. This role oversees day-to-day IT services, manages complex healthcare technology systems, and ensures technology solutions support clinical excellence, operational efficiency, and business growth.The IT Manager works closely with physicians, leadership, vendors, and internal teams while serving as a coach and mentor to the IT department. Why You'll Love Working at GLMI Leadership role with direct impact across a growing healthcare organization Opportunity to manage and modernize healthcare IT systems Close collaboration with physicians, administrators, and vendors Supportive, values-driven culture guided by the Great Lakes Way Meaningful work that directly supports patient care and clinical operations Leadership & People Management Lead and manage the overall IT department Recruit, interview, and onboard IT team members Develop staff schedules, manage PTO, and approve timecards Conduct annual performance evaluations and support professional development Coach, mentor, and provide ongoing feedback to team members Partner with Human Resources on disciplinary processes as needed Ensure leadership practices align with GLMI policies and values Department & Strategic Responsibilities Oversee IT support for internal and external clients Develop and manage IT budgets; monitor and report expenditures Establish and enforce IT policies, including HIPAA security standards Ensure service level agreements (SLAs) are met Create and manage system downtime, backup, and disaster recovery procedures Oversee vendor relationships and after-hours project strategies Collaborate closely with physicians, administration, and department leaders Participate in leadership, team, and vendor meetings Technical Oversight Oversee user accounts, access rights, credentials, and directory structures Manage phone systems, printers, fax/scanning hardware, and maintenance Oversee internal and external IT support, network sites, and hardware Manage file transfers, billing system interfaces, and troubleshooting Oversee RIS/PACS systems in collaboration with Clinical Applications leadership Develop and maintain modality network connections Support radiologist reading stations and clinical workflows Lead IT setup for new sites, including hardware and software installation Track outages, downtime, and root cause analyses; report to leadership Ensure corporate IT compliance with regulatory requirements Serve as the primary contact for external IT consultants Manage IT projects from planning through implementation What We're Looking For Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field 3+ years of experience leading IT operations and supervising technical teams Strong knowledge of systems administration, networks, security, and data storage Proven leadership, communication, and decision-making skills Project management experience and strong problem-solving abilities Healthcare, radiology, or medical terminology experience preferred Apply Today If you're ready to lead IT operations that support high-quality patient care and a collaborative healthcare environment, we'd love to hear from you.Apply today and help power the technology behind Great Lakes Medical Imaging. Job Posted by ApplicantPro

The Provider Engagement Manager (PEM I), is an integral role at Vatica, responsible for overall practice success, including but not limited to provider satisfaction, engagement/adoption, and performance management. This role provides critical support to contracted practices in the assigned market. Passion for exceptional customer service and experience developing and maintaining relationships with C-suite, office staff and providers in primary care practices, large health systems and physician organizations is required. Through cross-functional collaboration, the PEM I is responsible for improving provider satisfaction, quality and risk adjustment performance in the Vatica Health program, thus impacting overall patient outcomes. This individual should be very comfortable and confident presenting data driven insights and metrics on a regular basis. The role of the PEM I is vital to Vatica's continued success and growth. Please note that travel is expected for this role in your assigned territory. Responsibilities Collaborate with C-Suite leadership, doctors, staff and key external stakeholders to maintain and cultivate relationships. Develop strategic, comprehensive, provider-specific plans to advance risk adjustment and quality performance, participation and provider satisfaction. Proactive identification of performance improvement opportunities through analysis and discussion with subject matter experts; influence provider behavior to achieve key performance metrics. Develop effective improvement plans for practices that are not meeting performance goals. Improve the rate of active participation among all contracted practices, at the individual provider level. Contribute to the achievement of 99%+ provider retention year-over-year. Follow standard protocols and leverage Job Aids, workflows, and other tools to ensure providers' questions and concerns are addressed in a timely manner. Contribute to the achievement of 99%+ provider e-signature on Vatica encounters within client specific Lock parameters. Leverage technology, and best practices, to deliver provider-centric service. Receive, assess, and research all questions, concerns and complaints received from contracted practices. Work cross functionally to research concerns and complaints and achieve “win-win” results for practices, clients and Vatica. Immediately seek assistance and guidance from leadership, or other supervisory staff, to resolve escalated and complex provider service issues and complaints. Fully document all interactions, and communications, with practices in Salesforce (and other tools, as appropriate). Drive incremental improvements in provider satisfaction scores (measured by NPS or other methods) year-over-year, in accordance with corporate OKRs. Support interdepartmental projects. Contributes to, and executes, all responsibilities assigned to this role. Requirements Minimum of three years of provider account management or liaison/engagement and a Bachelor's degree; experience at a health system or other healthcare setting. Ability to actively engage and influence behavior on all levels, i.e. C-Suite, providers, office staff Demonstrated proficiency increasing provider engagement. Excellent customer service and problem-solving skills. Excellent presentation and communication skills (verbal and written) in both remote and in-person environments. Keen attention to details; ability to follow verbal and non-verbal cues. Ability to learn quickly, adapt and succeed in a fast-paced organization. Ability to demonstrate a high degree of sound judgment and resiliency. Ability to work independently in a remote environment. Comfortable with ambiguity and pivoting to support changing market needs. Excellent organizational skills with the ability to multi-task. Up to 25% travel required. Strong knowledge/experience in Value Based Care arrangements (Preferred) Experience working with health systems, provider practices, provider enablers payers, ACOs and “payviders” (Preferred) Proficiency in Microsoft Suite including Excel and data visualization tools such as Power BI (Preferred) Strong knowledge/experience with Quality, Risk Adjustment and Medicare HEDIS/Stars Programs (Preferred) Experience working in a CRM such as Salesforce (Preferred) Competencies: Action Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Identifies and seizes new opportunities. Collaborates Identifies and builds partnerships to meet shared goals. Readily partners with others to meet objectives and shares credit for contributions. Demonstrates cooperation that earns support of others. Communicates Effectively Exchanging ideas, knowledge, and data so that the message is received and understood with clarity and purpose. Leverages emotional intelligence to adapt to the emotions and intentions of others Situational Adaptability & Flexibility Adapts approach in real time to respond to different situations. Thinks quickly and readily adapts behavior in the moment. High level of versatility. Customer Focus Builds strong internal and external customer relationships and prioritizes customer-centric solutions. Identifies opportunities to serve customers and stakeholders more effectively. Instills Trust, Demonstrates Self-awareness & Interpersonal Savvy Builds trust by following through on commitments and leading with integrity and authenticity. Leverages self-awareness to seek feedback from others and reacts positively to constructive criticism. Understands and responds to the emotions and behaviors of others. Leverages emotional intelligence to influence positive results. Benefits WORKING AT VATICA HEALTH ADVANTAGES Prosperity Competitive salary based on your experience and skills - we believe the top talent deserves the top dollar Bonus Potential (based on role and is discretionary) - if you go above and beyond, you should be rewarded 401k plans- we want to empower you to prepare for your future Room for growth and advancement- we love our employees and want to develop within Good Health Comprehensive Medical, Dental, and Vision insurance plans Tax-free Dependent Care Account Life insurance, short-term, and long-term disability Happiness Excellent PTO policy (everyone deserves a vacation now and then) Great work-life balance environment- We believe family comes first! Strong supportive teams- There is always a helping hand when you need it The salary for a position is typically determined by multiple factors such as the individual's qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $80,000 to $100,000 (annualized USD). However, this estimate represents just one aspect of our total compensation package offered.

Desired Competencies (Technical/Behavioral Competency) SNo Skills Proficiency 1 VB6 E2 2 VB .Net & ASP .Net E2 3 SQL server 2000 - 2012 E2 4 Windows server 2003 / 2008 E1 5 TSQL, Crystal reporting E1 SNo Responsibility of / Expectations from the Role 1 Associate is expected to work closely with customer in maintenance and support for .net based manufacturing applications. Associate to have already help below responsibilities 1. .Net Code Fix/ Enhancements 2. Should have experience in manufacturing shop floor applications implementation /support 3. Manufacturing domain experience 4. Monitoring .net applications 5. Database issues fix / support 6. User Trainings for new functionalities developed 7. Investigation of various issues reported by users 8. Preparing documentations 9. Change Request Management 10. Provide status reports to management 11. 24X7 application Support Desired Competencies (Technical/Behavioral Competency) Must-Have • Working experience in VB6/VB.Net/ASP.Net application support and development • Experience with SQL server 2000/2005/2008/2012 Good-to-Have • Good knowledge in Crystal reporting & TSQL • Customer facing experience - Excellent Good communication skills • Good documentation skills Others • Knowledge of OPC, LIMS, SAP interfacing will be beneficial Qualifications Minimum Qualification : Bachelor's degree Additional Information Job Status: permanent Position Share the Profiles to ******************************** Contact: ************ Keep the subject line with Job Title and Location

Who We Are: Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and manage technology systems that are not only effective and competitive but also scalable and value driven. Our comprehensive suite of services includes the creation of customized technology solutions tailored to specific business needs, in-depth IT assessments and strategic planning, meticulous IT device and infrastructure management, robust data backup and recovery solutions, seamless cloud and on-premise migrations, enterprise-grade security services, and round-the-clock, 24/7/365 quad-lingual end-user support. At Jolera, we believe in empowering organizations worldwide with innovative and reliable IT solutions, and we invite you to join us in this mission. Who You Are: You are the entrepreneurial spirit personified-a Technical IT Project Manager with a knack for 'getting things done.' With your extensive experience in managing IT infrastructure projects, especially implementations, you understand the gravity of scope, schedule, and budget yet know when to think outside the box. You're not just managing projects; you're leading quests to conquer technological challenges with creativity and precision, productivity and efficiency are the foundations that drive you. What You'll Do: - Transform high-level scope requirements into actionable, innovative project plans.- Steer the project ship through its entire lifecycle, ensuring timely, high-quality deliverables.- Maintain an iron grip on scope, schedule, and budget, but with the flair of a startup guru.- Proactively sniff out potential issues and risks, taking charge before they become showstoppers.- Juggle project dependencies and navigate the critical path with the finesse of a seasoned captain.- Deploy resources like a master strategist, ensuring all hands are on deck and fully utilized.- Serve as the chief communicator, crafting updates and presentations that keep everyone, from team members to stakeholders, in the loop and motivated.- Drive the team forward, mentoring and inspiring like a coach during playoff season.- Embrace additional responsibilities with gusto, always adding your unique touch to tasks.- Collaborate with cross-functional teams to identify resource requirements, allocate resources efficiently, and optimize resource utilization.- Motivate and influence your teams to be successful in their roles- Lead a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.- Execute implementation and complex service onboarding projects with a focus on the customer experience and operational readiness for support. Qualifications: - Solid educational background in IT or mountains of relevant experience.- At least 5 years in the trenches, managing IT infrastructure projects with tenacity and creative flair- Knowledge of the inner workings of an MSP, with an understanding of the difference between professional services and client service management.- Passionate about the marriage between a quality client experience and delivering projects efficiently- A strong understanding of what drives healthy, efficient teams- Holder of a PMP or PRINCE2 certification- Skilled in MS Office, MS Project, or similar tools-your shield and armor in the battle of deadlines.- Proven experience in managing sprawling, distributed IT deployments across various terrains (physical and digital).- A maestro of virtualization and networking technologies.- Exceptional ability to translate complex project scopes into victorious project outcomes- Expert at navigating the complexities of multinational and multi-disciplinary environments. What We Offer: - A competitive salary and benefits package that appreciates your worth.- Perks that make every day a bit more special.- Opportunities for professional growth and development that will push your career to new heights. At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law.

Our award-winning client is seeking a IT Budget & Sourcing Analyst to join their team.Our client is looking for a talented IT Budget & Sourcing Analyst to join our dynamic team. In this role, you'll be a key player in optimizing IT spending, ensuring financial resources are aligned with strategic goals, and identifying cost-saving opportunities. You'll leverage your analytical skills to manage budgets, analyze financial data, and make informed recommendations. Responsibilities: Partnering with IT and business leaders to create and manage IT budgets, ensuring financial resources are aligned with strategic goals. Analyzing IT expenditures, identifying spending trends and variances, and providing valuable insights into the financial performance of IT initiatives. Identifying opportunities to save costs and improve efficiency within the IT department, including analyzing vendor contracts and proposing cost-effective solutions. Tracking IT software licenses, managing contract lifecycles, and assisting in negotiating contracts and pricing with IT vendors. Required Qualifications: A bachelor's degree in business, finance, accounting, MIS, or a related field. 4+ years of experience in a similar role. Strong analytical and problem-solving skills with a passion for data. Excellent communication and interpersonal skills, with the ability to explain complex financial concepts clearly and concisely. The ability to work independently in a dynamic environment and prioritize effectively. Bonus points if you have: Experience with financial modeling and data analysis tools. A strong customer service focus and a proactive approach.

The IT Support Shift Manager ensures a successful, best-in-class customer experience from start to finish. Assists the IT Service Desk Manager managing the Service Desk and Onsite Technicians teams in providing seamless, customer-centric, efficient IT Services to our business partners. Works closely with the Application Support team, Technical Services team, management, and vendors to gain resolution on issues unresolved by Customer Care. Provides operational assistance to IT Service Desk Manager by performing additional tasks related to the operation of all computing system equipment as required. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards, and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Assist the IT Service Desk Manager in planning and assigning the schedules and activities of a staff of IT Support Technicians. 2. Training, coaching, and mentoring the Service Desk staff, including career development 3. Building and obtaining training material while building and maintaining a knowledge base 4. Managing and coordinating urgent and complicated support issues 5. Developing, maintaining, and reporting on KPI's 6. Providing data and to the IT Service Desk Manager that will feed into the Problem Management process, to reduce re-occurring incidents 7. Be accountable for guaranteeing the proper level of service according to agreed-upon SLAs established with the business 8. Assist the IT Service Desk Manager in enhancing the Service Desk ITSM ticketing tool to gain optimal efficiencies and promote self-service 9. Reviewing survey feedback to improve services, tools, and support experiences 10. Building strong relationships with customers internally and externally 11. Defining and implementing processes and workflow improvements 12. Assist with organizational communications and participate in the major incident response process 13. Overseeing solutions repository and selecting tools required to ensure top quality service delivery 14. Managing internal and external SLAs where appropriate to set expectations and measure performance 15. Assist with defining a workable framework for managing and improving customer IT support in the organization, continual service improvement 16. Ensuring that departmental business objectives are met while providing exceptional customer service Competencies/Leadership Criteria 1. Achieves Results - Sets a high standard of performance; leverages opportunities and overcomes obstacles; allocates resources appropriately, providing leadership and motivation; and consistently monitors progress. Holds ourselves and each other accountable for achieving results. 2. Builds Talent - Accurately assesses individual strengths and areas of opportunity. Through coaching and candid constructive feedback, facilitates the growth of associates to reach their full potential. Inspires and rewards excellence in performance. 3. Champions Change - Creates and shares innovative ideas and solutions; engages key stakeholders in change management and models flexibility and adaptability. 4. Communication - Clearly conveys key messages, written and verbally. Recognizes when a miscommunication has occurred and acts to correct it. Holds crucial conversations, when required, professionally and productively. 5. Delivers Customer Value - Fosters and demonstrates a focus on the customer and/or stakeholder value. Builds customer confidence, commits to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, and responds timely to internal and external customers. 6. Integrity and Ethics - Commits to being honest and having strong moral principles. Maintains confidentiality when required and upholds the company values. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Minimum of a Bachelor's degree (B.A.) from four-year college or university; or equivalent work experience 2. Experience with ITIL Best Practices, ITIL Foundations Certification required 3. Experience with Service Level Agreements (SLAs) and ticketing tracking systems 4. Excellent service-driven customer-focused skills 5. Experience with performance metric expectations through industry best practices 6. Ability to foster a strong team environment and to provide leadership by projecting a positive attitude while creating learning opportunities. 7. Strong drive for results, while retaining a focus on consistently delivering a great customer experience. 8. Get-it-done mindset: not afraid to roll up your sleeves, getting into the data, and analyzing the business to identify areas of improvement. Does what it takes to get the job done while also thinking & acting at a strategic level. 9. The technical background should include experience on a Service Desk supporting Casino Operations and applications, Microsoft Office, ACD phone systems technologies, Active Directory, troubleshooting connectivity issues, hardware and software support, hands-on and remote support. 10. Ability to effectively prioritize and execute tasks in a high-pressure and fast-paced environment. 11. Flexible availability. While most of your work will be during business hours, there will be a need for occasional evenings, weekends, and holiday coverage. 12. Ability to interact with and influence all levels of the business Salary Starting Rate:$68,697.18 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes. Compensation: $70,000 - $90,000 yearly DOE + benefits Developing & Implementing Technology Roadmaps for Clients Assisting team members with complex IT situations Server & Software Implementation & Troubleshooting Researching & Vetting New Technologies to Expand Prizm's Stack Articulating Complex Technology In Understandable Terms to Clients & Prospects Help with SOP Across All Projects Explaining what "The Cloud" is and why it's not scary for business Assist the sales team with complex project proposals And all other common aspects of IT support BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience Minimum 4-5 years relevant experience, preferably in a multi-tenant environment Proven communication and leadership skills Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks Cybersecurity training is a huge plus Compliance experience is a huge plus Team player and solution-focused attitude Flexibility to change tasks quickly and manage multiple projects simultaneously

The MacLean-Fogg Manufacturing Management Program (MMP) is a rigorous two-year leadership development program designed to prepare recent graduates for impactful careers in manufacturing. Starting in July 2026, participants will complete two one-year rotations at different U.S. facilities (see our locations). While preferences are considered, participants must be open to placement anywhere. At MacLean-Fogg, we've thrived for over a century by continuously innovating across automotive and industrial markets. Our success is powered by people and enabled by technology. Today, our Information Technology (IT) team is at the core of transforming how we make, move, and measure everything we build. Hear from Larry about his experience in the Manufacturing Management Program: View Video → Compensation & Benefits $75,000 annual salary-competitive for recent graduates and paired with a structured leadership development experience. All relocation costs fully covered for both rotations. Comprehensive benefits package including healthcare, 401(k), and wellness programs. Investment in your growth: executive mentorship, leadership workshops, and career coaching. The opportunity to join a company celebrating 100 years of innovation and ready for future growth. What You'll Gain First-hand experience at the intersection of IT and manufacturing operations. Exposure to cybersecurity, ERP systems, cloud computing, and digital transformation. Mentorship from IT and operations leaders. Development of both technical and leadership skills through strategic projects. Career pathways toward IT Business Analyst, Systems Engineer, or IT Project Manager roles. Day-to-Day Experience Collaborate with plant teams to implement technology-driven process improvements. Support system upgrades, data security initiatives, and ERP implementations. Develop tools that improve efficiency, data visibility, and decision-making. Lead IT projects that enhance cybersecurity resilience and digital manufacturing adoption. Contribute to a capstone project that directly impacts how MacLean-Fogg operates in the digital age. Participate in community engagement projects that reflect MacLean-Fogg's values. Qualifications Bachelor's or master's degree in Information Systems, Computer Science, Cybersecurity, or related field (completed within the last 12 months). Candidates must have less than one year of full-time, post-graduate professional work experience at the start of the program AND have graduated with a bachelor's or master's degree in 2025 or 2026. GPA of 3.0 or higher. Demonstrated leadership through internships, student orgs, or project teams. Strong technical, analytical, and communication skills. Agile mindset with creativity and problem-solving focus. Must be willing to travel and relocate across the U.S. Ability to lift 50 lbs. (with assistance/tools) and perform some physical tasks in a plant environment. Apply today and help build the future of digital manufacturing.

Information Technology (IT) Manager Department: Administration- Information Technology Status: Full Time (40 hours), Exempt Make a Difference, Lead with Purpose! The Arc Erie County NY is seeking a dynamic and experienced IT Manager to analyze current systems and technology assets, recommend and implement technology solutions and upgrades, and provide training to staff across the organization. What You'll Do: Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff. What You'll Bring: Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below. OR Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below. OR Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below. Possess a combination of experience in the following: Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring Expertise in implementing, configuring, and testing IT solutions PLUS Strong creative and analytical thinking are required. Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred. Authorization to work in the United States Why Join The Arc Erie County NY? We offer a mission-driven workplace where your leadership directly enhances the lives of independence of people with developmental disabilities. Be part of a collaborative team that values integrity, respect, responsibility and innovation. Some additional perks include: Annual salary between $55,000 - $65,000 (based on experience) Monday - Friday work week Affordable health, dental, vision, and life insurance Room for advancement On demand pay Working with experienced management Paid training Automatic Paid Time Off (PTO) Tuition Reimbursement 10 paid holidays off Employee discounts See our full listed below: Job Title: IT Manager Department: IT Job Grade: 5 Position Summary: The IT Manager will analyze current systems and assets, recommend and implement solutions and upgrades, and provide training. Will have an immediate impact on the day-to-day efficiency of internal operations and overall growth of the department and organization. Reporting Relationship: Receives direct supervision from the Director of IT. Provides supervision to the IT Generalist Team that may consist of System Administrators, Network Engineers, and IT Specialists. Job Duties and Responsibilities: Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Analyze processes, technologies, and vendors continually to find areas for improvement Prepare cost-benefit analyses when upgrades are necessary, and monitor vendors to ensure that they're offering the best-possible service and value for business needs Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed Develop and execute disaster planning and maintain data backups Oversee team of IT Generalists to meet goals of department and ensure standard of uptime and availability. Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff. Define individual and team goals, ensuring everyone understands their roles and responsibilities. Manage ticketing system to department level standards as defined on dashboards, working with direct reports to keep ticket sla's in expected ranges Overseeing and managing inventory of IT Assets and replenishing as budget allows and lifecycle dictates. Qualifications and Education Requirements: Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below. OR Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below. OR Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below. Possess a combination of experience in the following: Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring Expertise in implementing, configuring, and testing IT solutions PLUS Strong creative and analytical thinking are required. Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred. Essential Job Functions: Physical demands and Exposure Risk outlined on attached form (A) Mental Requirements The ability to read, write, analyze, be perceptive/comprehensive, show good judgment, have good math &, decision making skills, independent action, planning & prioritizing and follow directions. Ability to work under pressure and meet job-related deadlines accordingly and adhere to and administer Agency's policies, procedures, rules and regulations. Human Relations Skills The ability to communicate with individuals in a positive manner, work independently as well as cooperatively with others, be approachable, enthusiastic, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Maintain a professional behavior and appearance at all times. Equipment Operation The ability to operate business equipment; telephones, fax machines, computer hardware and software, including applications and programming, copiers, calculators, etc. Agency Principles: All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome. Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community. Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position. This position is EXEMPT from the overtime requirements of the Fair Labor Standard Act. The Arc Erie County New York retains the right to change this job description at any time.

Job DescriptionDescription: ABOUT US Since 1935, Ferguson Electric has been providing the Western New York region with exceptional electric repair and construction services. We have the experience and skill to be our customer's “connection to quality”. Our professional team has handled a majority of the construction and service contracts for the commercial and industrial facilities in the area. We have the skill, experience, and the dedication to properly address all electrical repair and construction needs. ABOUT THE ROLE Ferguson Electric's Project Manager - Systems Division role reports to the Manager, Systems Division all while strongly upholding and promoting the organization's core values. WHAT YOU WILL DO Build relationships with customers and introduce complete portfolio of Ferguson services where appropriate. Collaborate across all Ferguson divisions when working with new and existing customers to ensure exceptional project delivery. Adhere to IBEW rules and regulations and all customer, Local, State and Federal codes and standards. Manage and oversee construction project lifecycle to include: Contract, Finance, and budget: Understanding the full scope of a project based on contract documents and or scope letter. Manage customer requests for estimates in a timely manner. Manage and track the Change Order process to effectively keep the project moving forward. This includes maintaining the contract value in Foundation is accurate with the work being performed. Manage and prepare all invoicing per the contract and or the customer's specific requirements. Manage the project budget by tracking (and reviewing weekly) the projects committed costs and actual cost vs estimated costs and estimated cost to complete. Setup and review weekly cost codes (based on all projects being over 1000 man\hours). Create and manage subcontracts for necessary work to be performed on the project. Manage multiple low voltage projects concurrently within the committed timeline and budget. Develop new business leads with guidance from the Systems Manager. Maintain knowledge of all low voltage systems to effectively position and sell the complete Systems portfolio of products (Structured Cabling, Fiber Optics, AV Systems, Nurse Call Systems, CCTV, Access Control and Fire Alarm). Build relationships with customers and introduce complete portfolio of Ferguson services where appropriate. Collaborate across all Ferguson divisions when working with new and existing customers to ensure exceptional project delivery. Adhere to IBEW rules and regulations and all customer, Local, State and Federal codes and standards. Bachelor's Degree in a related field (construction or project management, engineering, etc.) preferred Five years in the commercial electrical trade preferably running projects as a foreman. Field experience coordinating with construction management. Extensive knowledge of project scheduling, bids, take offs, change orders, and contracts. Demonstrated ability to develop relationships and assist in winning projects Demonstrated ability to run a profitable portfolio. Exceptional initiative, execution and communication skills, both oral and written. Exceptional analytical, motivational, and leadership skills. Journeyman or Master Electrician's license a plus. Ability to work in a fast-paced work environment with tight deadlines Ferguson Electric recognizes the value of diversity in our workforce. We are committed to equal opportunity. We consider all qualified employment applicants without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, partnership status, protected veteran status, disability, or any other status protected by federal, state, or local law. Individuals who hold legal work authorization applicable to employment at Ferguson Electric in the United States will be considered without regard to citizenship/alienage. Requirements: ABOUT YOUR QUALIFICATIONS Associate's or Bachelor's degree in Electrical Engineering, Electronics, or a related field (or equivalent experience). 5+ years of experience managing low-voltage systems in electrical contracting or a similar industry. Expertise in network cabling (e.g., BICSI standards), fire alarm systems (e.g., Notifier, Simplex), security systems (e.g., Lenel, Bosch), and video systems (e.g., , Axis). Strong knowledge of electrical codes (e.g., NEC) and safety regulations (e.g., NFPA 72). Experience collaborating with estimating, construction, and service teams in a contracting environment. Ability to interpret blueprints and use design software (e.g., AutoCAD, Bluebeam) to support project planning. Proven troubleshooting skills for low-voltage systems in field settings. Excellent communication and coordination skills to work with diverse teams and manage manpower scheduling. Certifications such as NICET (Fire Alarm Systems), BICSI Installer/Technician, or manufacturer-specific credentials are a plus. Exceptional initiative, execution and communication skills, both oral and written. Exceptional analytical, motivational, and leadership skills. Journeyman or Master Electrician's license a plus. Ability to work in a fast-paced work environment with tight deadlines Ferguson Electric recognizes the value of diversity in our workforce. We are committed to equal opportunity. We consider all qualified employment applicants without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, partnership status, protected veteran status, disability, or any other status protected by federal, state, or local law. Individuals who hold legal work authorization applicable to employment at Ferguson Electric in the United States will be considered without regard to citizenship/alienage.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Manager of Information Technology Great Lakes Medical Imaging (GLMI) Reports to: Chief Operating OfficerPay Range: $85,000-$110,000 annually Lead the Technology That Supports Exceptional Patient Care Great Lakes Medical Imaging is seeking an experienced and hands-on Manager of Information Technology to lead IT operations across GLMI and Great Lakes Medical Billing. This role oversees day-to-day IT services, manages complex healthcare technology systems, and ensures technology solutions support clinical excellence, operational efficiency, and business growth.The IT Manager works closely with physicians, leadership, vendors, and internal teams while serving as a coach and mentor to the IT department. Why You'll Love Working at GLMI * Leadership role with direct impact across a growing healthcare organization * Opportunity to manage and modernize healthcare IT systems * Close collaboration with physicians, administrators, and vendors * Supportive, values-driven culture guided by the Great Lakes Way * Meaningful work that directly supports patient care and clinical operations Leadership & People Management * Lead and manage the overall IT department * Recruit, interview, and onboard IT team members * Develop staff schedules, manage PTO, and approve timecards * Conduct annual performance evaluations and support professional development * Coach, mentor, and provide ongoing feedback to team members * Partner with Human Resources on disciplinary processes as needed * Ensure leadership practices align with GLMI policies and values Department & Strategic Responsibilities * Oversee IT support for internal and external clients * Develop and manage IT budgets; monitor and report expenditures * Establish and enforce IT policies, including HIPAA security standards * Ensure service level agreements (SLAs) are met * Create and manage system downtime, backup, and disaster recovery procedures * Oversee vendor relationships and after-hours project strategies * Collaborate closely with physicians, administration, and department leaders * Participate in leadership, team, and vendor meetings Technical Oversight * Oversee user accounts, access rights, credentials, and directory structures * Manage phone systems, printers, fax/scanning hardware, and maintenance * Oversee internal and external IT support, network sites, and hardware * Manage file transfers, billing system interfaces, and troubleshooting * Oversee RIS/PACS systems in collaboration with Clinical Applications leadership * Develop and maintain modality network connections * Support radiologist reading stations and clinical workflows * Lead IT setup for new sites, including hardware and software installation * Track outages, downtime, and root cause analyses; report to leadership * Ensure corporate IT compliance with regulatory requirements * Serve as the primary contact for external IT consultants * Manage IT projects from planning through implementation What We're Looking For * Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field * 3+ years of experience leading IT operations and supervising technical teams * Strong knowledge of systems administration, networks, security, and data storage * Proven leadership, communication, and decision-making skills * Project management experience and strong problem-solving abilities * Healthcare, radiology, or medical terminology experience preferred Apply Today If you're ready to lead IT operations that support high-quality patient care and a collaborative healthcare environment, we'd love to hear from you.Apply today and help power the technology behind Great Lakes Medical Imaging.

Desired Competencies (Technical/Behavioral Competency) SNo Skills Proficiency 1 VB6 E2 2 VB .Net & ASP .Net E2 3 SQL server 2000 - 2012 E2 4 Windows server 2003 / 2008 E1 5 TSQL, Crystal reporting E1 SNo Responsibility of / Expectations from the Role 1 Associate is expected to work closely with customer in maintenance and support for .net based manufacturing applications. Associate to have already help below responsibilities 1. .Net Code Fix/ Enhancements 2. Should have experience in manufacturing shop floor applications implementation /support 3. Manufacturing domain experience 4. Monitoring .net applications 5. Database issues fix / support 6. User Trainings for new functionalities developed 7. Investigation of various issues reported by users 8. Preparing documentations 9. Change Request Management 10. Provide status reports to management 11. 24X7 application Support Desired Competencies (Technical/Behavioral Competency) Must-Have • Working experience in VB6/VB.Net/ASP.Net application support and development • Experience with SQL server 2000/2005/2008/2012 Good-to-Have • Good knowledge in Crystal reporting & TSQL • Customer facing experience - Excellent Good communication skills • Good documentation skills Others • Knowledge of OPC, LIMS, SAP interfacing will be beneficial Qualifications Minimum Qualification : Bachelor's degree Additional Information Job Status: permanent Position Share the Profiles to ******************************** Contact: ************ Keep the subject line with Job Title and Location

Job Description Prizm is looking for an experienced Senior IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles, including network management, server work, and business processes. Compensation: $70,000 - $90,000 yearly DOE + benefits Compensation: $70,000 - $90,000 yearly DOE Responsibilities: Developing & Implementing Technology Roadmaps for Clients Assisting team members with complex IT situations Server & Software Implementation & Troubleshooting Researching & Vetting New Technologies to Expand Prizm's Stack Articulating Complex Technology In Understandable Terms to Clients & Prospects Help with SOP Across All Projects Explaining what "The Cloud" is and why it's not scary for business Assist the sales team with complex project proposals And all other common aspects of IT support Qualifications: BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience Minimum 4-5 years relevant experience, preferably in a multi-tenant environment Proven communication and leadership skills Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks Cybersecurity training is a huge plus Compliance experience is a huge plus Team player and solution-focused attitude Flexibility to change tasks quickly and manage multiple projects simultaneously About Company Prizm is a leader in delivering enterprise-level technology services. Our core offerings include managed IT services, copier/printer sales and service, document management, and BCDR (business continuity/disaster recovery) solutions. Through our technology partners, we deliver a one-stop shop approach to take the worry out of businesses' technology needs and performance so they can focus on what they do best!

Information Technology (IT) Manager Department: Administration- Information Technology Status: Full Time (40 hours), Exempt Make a Difference, Lead with Purpose! The Arc Erie County NY is seeking a dynamic and experienced IT Manager to analyze current systems and technology assets, recommend and implement technology solutions and upgrades, and provide training to staff across the organization. What You'll Do: Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff. What You'll Bring: Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below. OR Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below. OR Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below. Possess a combination of experience in the following: Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring Expertise in implementing, configuring, and testing IT solutions PLUS Strong creative and analytical thinking are required. Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred. Authorization to work in the United States Why Join The Arc Erie County NY? We offer a mission-driven workplace where your leadership directly enhances the lives of independence of people with developmental disabilities. Be part of a collaborative team that values integrity, respect, responsibility and innovation. Some additional perks include: Annual salary between $55,000 - $65,000 (based on experience) Monday - Friday work week Affordable health, dental, vision, and life insurance Room for advancement On demand pay Working with experienced management Paid training Automatic Paid Time Off (PTO) Tuition Reimbursement 10 paid holidays off Employee discounts See our full listed below: Job Title: IT Manager Department: IT Job Grade: 5 Position Summary: The IT Manager will analyze current systems and assets, recommend and implement solutions and upgrades, and provide training. Will have an immediate impact on the day-to-day efficiency of internal operations and overall growth of the department and organization. Reporting Relationship: Receives direct supervision from the Director of IT. Provides supervision to the IT Generalist Team that may consist of System Administrators, Network Engineers, and IT Specialists. Job Duties and Responsibilities: Analyze departmental needs to identify vulnerabilities and boost productivity, efficiency, and accuracy to inform business decisions Ensure systems are maintained to the most current expected standard, or within allowable aging as defined by each category Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions Analyze processes, technologies, and vendors continually to find areas for improvement Prepare cost-benefit analyses when upgrades are necessary, and monitor vendors to ensure that they're offering the best-possible service and value for business needs Train employees across the agency to use software and hardware; troubleshoot issues and provide technical support when needed Develop and execute disaster planning and maintain data backups Oversee team of IT Generalists to meet goals of department and ensure standard of uptime and availability. Have a direct role and responsibility for the hiring, onboarding, discipline, and termination of IT Generalist team staff. Define individual and team goals, ensuring everyone understands their roles and responsibilities. Manage ticketing system to department level standards as defined on dashboards, working with direct reports to keep ticket sla's in expected ranges Overseeing and managing inventory of IT Assets and replenishing as budget allows and lifecycle dictates. Qualifications and Education Requirements: Master's Degree in Computer Science, Engineering, and/or a related technical field PLUS two year of experience in the areas listed below. OR Bachelor's Degree in Computer Science, Engineering and/or a related technical field PLUS four years of experience in the areas listed below. OR Associate's Degree in Computer Science, Engineering and/or a related technical field PLUS six years of experience in the areas listed below. Possess a combination of experience in the following: Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring Expertise in implementing, configuring, and testing IT solutions PLUS Strong creative and analytical thinking are required. Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP preferred. Supervisor experience preferred. Essential Job Functions: Physical demands and Exposure Risk outlined on attached form (A) Mental Requirements The ability to read, write, analyze, be perceptive/comprehensive, show good judgment, have good math &, decision making skills, independent action, planning & prioritizing and follow directions. Ability to work under pressure and meet job-related deadlines accordingly and adhere to and administer Agency's policies, procedures, rules and regulations. Human Relations Skills The ability to communicate with individuals in a positive manner, work independently as well as cooperatively with others, be approachable, enthusiastic, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Maintain a professional behavior and appearance at all times. Equipment Operation The ability to operate business equipment; telephones, fax machines, computer hardware and software, including applications and programming, copiers, calculators, etc. Agency Principles: All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome. Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community. Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position. This position is EXEMPT from the overtime requirements of the Fair Labor Standard Act. The Arc Erie County New York retains the right to change this job description at any time.

ABOUT US Since 1935, Ferguson Electric has been providing the Western New York region with exceptional electric repair and construction services. We have the experience and skill to be our customer's “connection to quality”. Our professional team has handled a majority of the construction and service contracts for the commercial and industrial facilities in the area. We have the skill, experience, and the dedication to properly address all electrical repair and construction needs. ABOUT THE ROLE Ferguson Electric's Project Manager - Systems Division role reports to the Manager, Systems Division all while strongly upholding and promoting the organization's core values. WHAT YOU WILL DO Build relationships with customers and introduce complete portfolio of Ferguson services where appropriate. Collaborate across all Ferguson divisions when working with new and existing customers to ensure exceptional project delivery. Adhere to IBEW rules and regulations and all customer, Local, State and Federal codes and standards. Manage and oversee construction project lifecycle to include: Contract, Finance, and budget: Understanding the full scope of a project based on contract documents and or scope letter. Manage customer requests for estimates in a timely manner. Manage and track the Change Order process to effectively keep the project moving forward. This includes maintaining the contract value in Foundation is accurate with the work being performed. Manage and prepare all invoicing per the contract and or the customer's specific requirements. Manage the project budget by tracking (and reviewing weekly) the projects committed costs and actual cost vs estimated costs and estimated cost to complete. Setup and review weekly cost codes (based on all projects being over 1000 man\hours). Create and manage subcontracts for necessary work to be performed on the project. Manage multiple low voltage projects concurrently within the committed timeline and budget. Develop new business leads with guidance from the Systems Manager. Maintain knowledge of all low voltage systems to effectively position and sell the complete Systems portfolio of products (Structured Cabling, Fiber Optics, AV Systems, Nurse Call Systems, CCTV, Access Control and Fire Alarm). Build relationships with customers and introduce complete portfolio of Ferguson services where appropriate. Collaborate across all Ferguson divisions when working with new and existing customers to ensure exceptional project delivery. Adhere to IBEW rules and regulations and all customer, Local, State and Federal codes and standards. Bachelor's Degree in a related field (construction or project management, engineering, etc.) preferred Five years in the commercial electrical trade preferably running projects as a foreman. Field experience coordinating with construction management. Extensive knowledge of project scheduling, bids, take offs, change orders, and contracts. Demonstrated ability to develop relationships and assist in winning projects Demonstrated ability to run a profitable portfolio. Exceptional initiative, execution and communication skills, both oral and written. Exceptional analytical, motivational, and leadership skills. Journeyman or Master Electrician's license a plus. Ability to work in a fast-paced work environment with tight deadlines Ferguson Electric recognizes the value of diversity in our workforce. We are committed to equal opportunity. We consider all qualified employment applicants without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, partnership status, protected veteran status, disability, or any other status protected by federal, state, or local law. Individuals who hold legal work authorization applicable to employment at Ferguson Electric in the United States will be considered without regard to citizenship/alienage. Requirements ABOUT YOUR QUALIFICATIONS Associate's or Bachelor's degree in Electrical Engineering, Electronics, or a related field (or equivalent experience). 5+ years of experience managing low-voltage systems in electrical contracting or a similar industry. Expertise in network cabling (e.g., BICSI standards), fire alarm systems (e.g., Notifier, Simplex), security systems (e.g., Lenel, Bosch), and video systems (e.g., , Axis). Strong knowledge of electrical codes (e.g., NEC) and safety regulations (e.g., NFPA 72). Experience collaborating with estimating, construction, and service teams in a contracting environment. Ability to interpret blueprints and use design software (e.g., AutoCAD, Bluebeam) to support project planning. Proven troubleshooting skills for low-voltage systems in field settings. Excellent communication and coordination skills to work with diverse teams and manage manpower scheduling. Certifications such as NICET (Fire Alarm Systems), BICSI Installer/Technician, or manufacturer-specific credentials are a plus. Exceptional initiative, execution and communication skills, both oral and written. Exceptional analytical, motivational, and leadership skills. Journeyman or Master Electrician's license a plus. Ability to work in a fast-paced work environment with tight deadlines Ferguson Electric recognizes the value of diversity in our workforce. We are committed to equal opportunity. We consider all qualified employment applicants without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, partnership status, protected veteran status, disability, or any other status protected by federal, state, or local law. Individuals who hold legal work authorization applicable to employment at Ferguson Electric in the United States will be considered without regard to citizenship/alienage. Salary Description $65,000-$80,000