Information Technology Project Manager
Senior information technology manager job in Grand Rapids, MI
Job Title: IT Project Manager
The IT Project Manager will lead enterprise-wide technology initiatives, focusing on integrating store inventory into our Digital Stock System for real-time visibility across all retail locations. This role partners with IT and business leadership to manage complex programs and projects that significantly impact operations.
Key Responsibilities
Manage multiple projects within enterprise programs, ensuring alignment with strategic goals.
Develop business cases, gather requirements, and create project plans; adjust scope, schedule, and resources as needed.
Oversee integration layer development (e.g., Node.js, Java) and work with technologies like Cassandra and Kafka.
Act as Scrum Master, facilitating Agile ceremonies and driving team performance.
Communicate with stakeholders and vendors; maintain transparency and alignment.
Monitor budgets, risks, and provide regular status updates to leadership.
Must Haves:
IT Project Management (5+ years)
Retail/eCommerce experience
Application Development and integration expertise
Qualifications
Bachelor's degree in IT, Computer Science, Business, or related field.
5+ years of IT Project Management experience; Scrum Master experience preferred.
Background in Retail/eCommerce and inventory systems strongly preferred.
Experience with Application Development teams and integration projects.
Experience working in SAFe Agile environments is a plus.
Familiarity with Node.js, Java, Cassandra, Kafka.
PMP or Agile certifications preferred.
Equal Employment Opportunity
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Information Technology Analyst
Senior information technology manager job in Battle Creek, MI
Insight Global is seeking a Junior IT Analyst to support a key client by delivering day-to-day IT assistance, basic analytics, and serving as a liaison between Logistics/Supply Chain and IT. You'll help translate business needs into technical solutions, streamline data flows, and improve operational efficiency across warehousing, transportation, and inventory processes.
This role is ideal for a recent graduate (Computer Science/Information Technology) or an early-career professional with strong problem-solving skills, excellent communication, and a passion for connecting technology with business outcomes.
Required Skills
Bachelor's degree in Computer Science, Information Technology, or a related field.
Internship or 0-2 years of experience in IT support, analytics, or a similar technical role.
Basic understanding of IT systems, troubleshooting, and data analysis.
Strong communication and problem-solving skills.
Compensation:
$20/hr to $24/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Digital Engagement Manager
Senior information technology manager job in Grand Rapids, MI
We are a law firm focused on creditors' rights and debt recovery, and we are hiring a Digital Engagement Manager to help manage and enhance our digital outreach. In this role, you will create and optimize digital campaigns aimed at improving client engagement and encouraging timely payment of outstanding debts-while maintaining legal compliance and professional standards.
Key Responsibilities:
Design and manage digital campaigns that encourage resolution of outstanding balances through secure portals, education, and proactive communication
Execute email, SMS, and digital ad campaigns to reach consumers professionally and compliantly
Work closely with compliance and legal teams to ensure messaging meets regulatory standards (e.g., FDCPA, TCPA) and existing company policies
Maintain and optimize the firm's online payment portals and related landing pages to improve user experience and conversion
Analyze campaign performance and make data-driven decisions to improve engagement and resolution rates
Manage and monitor digital outreach efforts and retargeting strategies
Oversee the scheduling and content of outreach campaigns
Collaborate with client services and IT to support seamless digital engagement
Evaluate, recommend, and implement new digital products, services, and strategies
Qualifications:
Bachelor's degree in marketing, Communications, or related field
2+ years of experience in digital marketing; experience in collections, legal, or financial services preferred
Strong skills in, SEO, email automation platforms (e.g., SendGrid), text automation platforms
Experience with compliance-conscious messaging in regulated industries
Experience with domain reputation management
Strong communication, analytics, and project management skills
Understanding of user experience and digital engagement best practices
Familiarity with FDCPA, TCPA, and other relevant legal frameworks a plus
Preferred Experience:
Marketing experience within debt collection, legal recovery, or financial services
Familiarity with payment platforms or client portals
Digital marketing certification
Basic HTML or design skills (Canva, Adobe Suite)
What We Offer:
Competitive pay based on experience
Medical, dental, and vision benefits
401(k) with company match
Paid time off and holidays
Growth potential in a mission-driven legal setting
Auto-ApplyIT Manager
Senior information technology manager job in Grand Rapids, MI
Job Details Grand Rapids, MIDescription
The IT Manager is responsible for managing all aspects of IT operations, processes, and service quality for Convivial Brands and all related companies. This includes managing, leading, and training internal staff, as well as managing external vendor relationships, internal infrastructure, information security, communications technology, and asset management. The IT Manager is responsible for designing and implementing improvements to all areas of technology including automation, ERP system performance and function, and system integration and will stay up to date on technology trends and regulations to ensure effectiveness and compliance. Due to the size and culture of the organization, this is a hands-on leadership position.
Qualifications
Responsibilities:
Provide leadership and management for technology systems and services, managing the day-to-day operations of the Information Technology Department.
Translate business goals into technical requirements and design appropriate projects and initiatives to help the organization achieve those goals.
Communicate and collaborate with other leaders and team members to establish IT strategy, goals, and priorities as well as to define expected outcomes, identify issues, and resolve through corrective action
Actively participate as a key member of the Senior Leadership Team.
Identify new technologies, determine applicability to the organization's long-term needs and goals and make recommendations for adding or consolidating technologies accordingly.
Establish and maintain strategic relationships with third party vendors and technology partners that bring added value to the organization.
Lead, coach and develop an engaged team that views all co-workers as customers.
Develop best practices for the IT team while leveraging leading edge technologies.
Guide IT decisions by establishing, monitoring, and enforcing policies and procedures.
Create and maintain documentation of all IT department policies, procedures and processes.
Troubleshoot, diagnose, and resolve technology issues, including hardware, software and system issues, as well as information security concerns.
Monitor service desk for tickets assigned to the queue and process based on priority.
Follow up with IT support team members on feedback related to end user satisfaction.
Responsible for the ordering, acquisition, inventorying, licensing, and disposition of hardware and software.
Ensure the continual functioning of mission-critical operations including all ERP platforms, infrastructure and supporting systems.
Develop, review, and certify all back-up and disaster recovery procedures and plans.
Plan, implement and monitor changes in infrastructure configurations.
All other duties as assigned.
Convivial Brands Expectations of all Employees:
Adheres to all Convivial Brands Policies and Procedures.
Always conducts self in a manner consistent with Convivial Brands' Core Values.
Maintains a positive and respectful attitude with all contacts.
Consistently reports to work on time and prepared to perform the duties of the position.
Meets productivity standards and performs duties as workload necessitates.
Maintains the privacy of all company proprietary information.
Treat visitors, vendors, customers, and team members with respect and dignity.
Able to safely perform the essential functions of the job with or without reasonable accommodation.
Supervisory Responsibilities:
Responsible for leadership, management, and accountability (LMA) within the Information Technology department.
Hold departmental meetings on a weekly basis to identify, discuss, and solve business issues relating to technology.
Required Educations, Training, and Experience:
Minimum of a Bachelor's degree from an accredited college or university in computer sciences or a related field.
At least five years' experience in technical operations management and/or an equivalent combination of training and experience. Broad knowledge of information technology processing systems, concepts, and methodologies is required.
A demonstrated aptitude for learning new systems.
Experience with Windows, Linux, and Mac/iOS.
Experience managing Active Directory (email groups, distribution groups, user account management).
Hands on experience with Electronic Data Interchange (EDI) - ANSI X12, VICS/UCS and implementation with thirdparty vendors.
Experience in hardware infrastructure design & implementation for efficient system end user performance. Inclusive of on-premises & cloud storage platforms.
Experience with security implementation, management, and rapid response. This includes policies, hardware, and software designed to provide cyber security, data security, and the safeguarding of protected information.
Experience with Microsoft Dynamics Business Central ERP system or similar is preferred.
Managing SQL databases and SQL Server (including SSMS, SSRS, SSAS) highly preferred.
Microsoft Office 365.
PowerBI and new emerging technologies for data visualization.
Technical “backbone” development to support various analytical roles across the businesses.
Specific skills, knowledge, and abilities:
Ability to communicate technical information to non-technical personnel.
Ability to install, configure and maintain personal computers, networks, and related hardware and software.
Ability to: identify and resolve computer system malfunctions and operations problems; organize resources and establish priorities; learn and support new systems and applications; define problems, collect data, establish facts, and draw valid conclusions; identify IT solutions to help achieve business goals; manage outside vendor relationships; travel between sites as needed.
Must have excellent verbal and written communication skills.
IT Deployment Manager - Grand Rapids MI
Senior information technology manager job in Grand Rapids, MI
About Us Applied Innovation is proud to celebrate 38 years of helping our customers grow. Founded in 1987 as a printer, copier, and fax dealer, we've grown into a complete office technology provider. Today, we offer a comprehensive suite of solutions including SaaS offerings, workflow software, printing equipment, and managed IT services.
As a family-owned, second-generation business, we're dedicated to innovation, growth, and delivering value to our clients. Our people-first culture makes Applied Innovation not just a great place to work, but a place to build your career.
Position Summary
The IT Deployment Manager leads the Professional Services Deployment Team responsible for planning, coordinating, and executing client hardware and simple technology projects. These include deploying laptops, desktops, and basic networking devices for existing clients, new prospects, and ad hoc solutions sold through the sales process.
This role oversees project delivery from start to finish, ensuring scope, schedule, budget, and quality standards are met while maintaining strong client relationships and clear communication. The IT Deployment Manager uses ConnectWise to manage project plans, documentation, and communication and ensures all projects align with Applied Innovation's delivery standards.
The IT Deployment Manager provides daily leadership and direction to Professional Services Engineers in Michigan and Indiana, promoting collaboration, consistency, and operational excellence.
Responsibilities
Lead and manage the Deployment Team in planning, execution, and delivery of all deployment projects.
Supervise, coach, and develop the Professional Services Engineers.
Create and maintain project plans in ConnectWise, customizing templates as needed.
Manage all aspects of project delivery, scope, timeline, budget, and quality, to ensure successful outcomes.
Maintain regular client communication throughout project life cycles, ensuring satisfaction and alignment.
Collaborate with internal teams including vCIOs, Sales, Service, PMO, and Administration for smooth rollouts and integrations.
Develop, document, and refine Standard Operating Procedures (SOPs) to improve consistency and reduce project cycle time.
Track and report project status, issues, and metrics to management.
Serve as the operational lead for new product or service deployments, addressing installation, service integration, and performance considerations.
Identify opportunities for process improvements and scalability within the team and overall deployment operations.
Support pre-sales meetings as needed, assisting with technical input and delivery expectations.
Develop support materials such as SOPs, technical bulletins, and knowledge base content.
Key Goals
Deliver projects on time, within scope, and within budget.
Increase customer satisfaction and retention.
Reduce overall deployment lifecycle time.
Build scalable, repeatable, high-quality delivery processes.
Strengthening team capability and accountability through leadership and training.
Competencies & Attributes
Positive, professional attitude with strong leadership and communication skills.
High attention to detail and strong organizational ability.
Customer-focused with the ability to manage expectations and resolve conflicts effectively.
Skilled in planning, scheduling, and coordinating multiple projects concurrently.
Technically proficient in IT hardware and basic networking.
Adaptable, resourceful, and solutions oriented.
Qualifications
Minimum three (3) years of experience in IT project coordination, IT service management, deployment management, or professional services.
Experience using ConnectWise or similar PSA/project management platforms preferred.
Strong knowledge of IT hardware deployment and basic network setup.
Technical Experience: Microsoft Environments (Intune / Azure AD / Autopilot); MDM; GPO; Security Baselines, BitLocker and FileVault, PowerShell, Networking Basics, Troubleshooting), strongly preferred.
Proven ability to lead teams and manage customer relationships effectively.
Valid Driver's License with a clean driving record (no DUI's in the past 5 years)
High school diploma or equivalent required.
Minimum of 2-year college degree in Networking, Computer Science, Information Systems or a related technical field, preferred.
Work Environment
Onsite work environment based out of our Grand Rapids, MI office, with travel to client sites across Michigan and Indiana, as well as to our additional offices. Standard business hours apply, with flexibility as needed to meet project deadlines and client requirements.
What We Offer
Competitive compensation and benefits package
Medical, dental, and life insurance
Short-term disability
401(k) with company match
Mileage reimbursement provided for travel.
Cell phone stipend.
Onsite fitness center.
Career advancement opportunities in a growing family-owned business
Auto-ApplyInformation Technology Professional
Senior information technology manager job in Grand Rapids, MI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Vice President of Information Technology
Senior information technology manager job in Grand Rapids, MI
Mission
Waséyabek Development Company, LLC (WDC) is a legal entity, created and wholly owned by the Nottawaseppi Huron Band of the Potawatomi (NHBP), a federally recognized Indian Tribe. WDC is committed to fostering the development of a stable, diversified economy for members of the Band which will contribute to their long-term wealth and economic self-sufficiency, while managing risk and creating quality employment opportunities.
Position Summary
The Vice President of Information Technology is a key member of the leadership team, responsible for the comprehensive strategy, management, and execution of all IT functions. This position will oversee IT infrastructure, cybersecurity, application support, data management, and digital innovation across all subsidiaries. As the organizational leader for IT, the VP will play a vital role in enabling the organization to achieve its business goals through technological transformation, risk management, and operational excellence. The VP of IT will collaborate closely with other leaders to develop, implement, and maintain technology initiatives that enhance operational efficiencies and security while supporting sustainable growth.
Essential Job Functions include, but not limited to, the following:
Lead the development and execution of a short and long-term IT strategy that aligns with the company's mission, goals, and changing business needs.
Establish, maintain, and communicate organization-wide IT policies and governance frameworks and implement best practices that guide IT decision-making, risk management, and performance standards across all subsidiaries.
Oversee the IT budget, balancing cost-effectiveness with the strategic investment in technologies that add value and drive operational efficiency.
Manage and develop a high-performing IT team by providing mentorship, growth opportunities, and a structured career development framework.
Ensure seamless planning, deployment, and maintenance of IT infrastructure, including network architecture, cloud services, data centers, and telecommunications systems, to support reliable operations and scalability.
Implement monitoring tools to track infrastructure performance, ensuring uptime, efficient resource utilization, and quick resolution of service issues.
Develop and regularly test robust disaster recovery and business continuity plans, including backup solutions, to mitigate disruptions and safeguard critical business data. Work with business leaders to integrate IT continuity strategies with enterprise-wide plans.
Oversee the administration of essential applications (e.g., Microsoft 365, SharePoint, communication platforms) to ensure optimal functionality, security, and user support.
Develop a comprehensive cybersecurity strategy that addresses emerging threats, regulatory requirements, and industry standards. Lead implementation efforts, focusing on threat detection, incident response, and continuous improvement of security protocols.
Establish a Security Operations Center (SOC) to manage, respond to, and resolve cybersecurity risk, incidents and breaches.
Ensure compliance with regulations such as NIST, HIPAA, and PCI by coordinating audits, both internal and external, and implementing recommendations to improve security and compliance posture.
Implement data governance policies to maintain data accuracy, availability, and security across the organization.
Stay abreast of technology trends and emerging technologies such as AI and identify innovations that could create competitive advantages, improve operational efficiencies, or enhance customer experience.
Provide expertise in IT due diligence and manage the integration planning for newly acquired entities, ensuring smooth transitions and adherence to company standards.
Serve as a key technology expert and partner to internal departments and portfolio leaders, understanding their unique needs and providing strategic technology support and solutions as needed.
Identify and train a back-up(s) to manage key tasks when absent.
Additional functions not specifically outlined in this position description as directed by the leader.
Minimum Qualifications, Knowledge, Skills, and Abilities:
Applicants must possess any education, training, or demonstrated work history and/or experience necessary to perform all essential duties and responsibilities associated with the position. Education, training and experience indicative of an individual's ability to perform all essential job duties and responsibilities include the following:
Bachelor's Degree in Networking, Computer Science, Information Systems, or a related technical or business field; a Master's Degree or MBA is preferred.
A minimum of (10) years of work experience in IT leadership roles, with a track record of developing and implementing enterprise-level IT strategies.
Prior experience or exposure to Federal requirements for IT in areas of NIST compliance, cybersecurity, supporting of secret, and Top secret contract execution within the Department of Defense and Department of Energy.
Advanced knowledge in Windows, Mac OS, and server operating system environments.
Prior experience with cloud infrastructure configurations.
Advanced knowledge of Microsoft Office tools including Teams, SharePoint, Outlook, Excel, and Word.
Ability to quickly learn, understand, and manage new systems related to information technology.
Prior experience driving complex, cross-functional projects to completion.
Proven track record building trusted stakeholder relationships across department and career level and maintaining relationships in a team-oriented, collaborative environment.
Proven ability to maintain confidentiality and composure in high stress situations.
Proven track record building trusted stakeholder relationships at all career levels and maintaining relationships in a team-oriented environment.
Ability to pass a pre-employment and background investigation, including but not limited to nationwide criminal record search, and other relevant background information deemed necessary by WDC.
Preferred Qualifications:
Experience working in a Private Equity, portfolio management, and government contracting organizations.
Prior experience or understanding of the unique legal status of Indian tribal governments, culture and Tribal government-owned business enterprises.
Professional certifications such as CISSP, CISM, CISA, CCSP, or PMP.
Ability to obtain and maintain a security clearance.
Extensive experience with cybersecurity frameworks, standards, and requirements such as NIST, CMMC, HIPAA, PCI, and DFARS.
Proven experience in managing incident response, disaster recovery, and business continuity planning.
Physical Requirements:
This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Flexibility related to work hours as project demands arise.
Occasionally required to move 5 - 40 pounds.
Must be able to remain in a stationary computer position for extended periods of time.
Must be able to use hands and fingers to type.
Must be able to reach with hands and arms for using a computer.
Travel Requirements:
Some travel may be required, up to 20% of the time. The travel may be local or national and may be by car, rail, or air.
Disclaimer:
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.
Native American & Veteran Hiring Preferences will be applied in accordance with Waséyabek Development Company policy. We are committed to making merit-based hiring decisions. We are proud to be an Equal Opportunity Employer making decisions without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, disability, genetic information, citizenship, marital status, height or weight, veteran status, or any other legally protected category.
Auto-ApplyAst/Asc/ Full Prof - Tenure System
Senior information technology manager job in Grand Rapids, MI
Working/Functional Title
Assistant/Associate/Full Professor Tenure System
The College of Human Medicine is making a transformative investment to build its research portfolio through recruitment of world-class investigators to the Grand Rapids Campus. We currently seek scientists with active, extramurally-funded research programs in the field of computational biology. Up to four tenure system positions are available at ranks commensurate with experience (Assistant, Associate or Full Professor). Qualified individuals and/or existing teams of researchers are encouraged to apply. Areas of specialization may encompass a wide range of study, including but not limited to bioinformatics, computational genomics, systems biology, computational drug discovery, biomedical/health informatics, medical imaging analysis, AI/ML development, omics technology development, biomedical data integration and mining, translational bioinformatics, computational medicine, statistics/biostatistics, mathematics, data Science or related disciplines with a proven track record of expertise/expertise in tool and algorithm development and/or applied bioinformatics, who are also keen to expand our research efforts in understanding diseases and discovering better treatments. Researchers working on emerging -omics and imaging data are highly encouraged to apply. Candidates that can enhance or strengthen existing programmatic initiatives through their expertise are particularly encouraged to apply.
These positions are supported through Michigan State University's Global Impact Initiative, designed to address global grand challenges and national priorities through the creation of over 100 new faculty positions in some of the most promising - and critical - fields of research. The primary location for research will be within the Grand Rapids Innovation Park, with computational space in the state-of-the-art Doug Meijer Medical Innovation building. The Doug Meijer Medical Innovation Building is immediately adjacent to the MSU Grand Rapids Research Center, a six-story, 162,800-square-foot, modern wet-lab facility.
Applicants must have a PhD, ScD, MD, DO, DVM, or equivalent with an outstanding record of research accomplishments including current extramural funding and sustained and high-impact peer-reviewed publications. Although these are primarily intended to be research-intensive positions, joint appointments with our clinical partners are possible for healthcare professionals who elect to maintain clinical duties. Successful candidates will be expected to continue and maintain vigorous, extramurally funded research programs in their areas of expertise to enhance the research programs within the College of Human Medicine. Additionally, candidates will be expected to contribute to medical and graduate student teaching/mentorship, and service activities to the university and community aligned with their scholarly interests. The primary academic appointment will be based upon the candidate's discipline, research and interests. These include Epidemiology and Biostatistics, Family Medicine, Medicine, Pediatrics and Human Development, Translational Neuroscience, Obstetrics, Gynecology and Reproductive Biology among others. Joint appointments in other departments and colleges are possible and encouraged to align with candidate needs and interests.
MSU is affiliated with multiple biomedical and health system partners in the Grand Rapids area including Corewell Health (and its Helen DeVos Children's Hospital), the Van Andel Research Institute, Trinity Health, and Pine Rest, as well as strategic partners across Michigan, including Henry Ford Health. These partners historically have and continue to invest in partnerships with MSU, the College of Human Medicine, and its researchers. Space, start-up packages, salary and benefits are competitive and will be commensurate with academic rank and experience.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Degree
Doctorate -PhD, ScD, MD, DO, DVM
Minimum Requirements
Applicants must have a PhD, ScD, MD, DO, DVM, or equivalent with a record of research accomplishments including extramural grant funding and high-quality peer-reviewed publications in computational biology. Joint appointments with our clinical partners are possible for those healthcare professionals with an interest in continuing clinical duties. Successful candidates will be expected to maintain a vigorous and nationally recognized research program, and to contribute to professional and graduate student teaching, mentorship and service.
Required Application Materials
To apply, applicants should submit the following as a single PDF document through the MSU Human Resources site ************************
curriculum vitae,
summary of research accomplishments with short- and long-term research objectives, brief description of teaching experience and goals,
a list of three references
Special Instructions
Multiple applications from existing research teams are encouraged. Applications from members of research teams should reference their team's collective applications in their cover letter. The review of applications will begin January 13, 2025, but applications will be accepted and given full consideration until suitable candidates are found. For questions about the positions, please contact Dr. Dawn Misra (****************) Chair of the Search Committee. For questions about the application process, please contact Ms. Alicia Angell (****************).
Website
******************************
MSU Statement
Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
Easy ApplyAnnual Giving and Donor Engagement Manager
Senior information technology manager job in Grand Rapids, MI
Full-time Description
The Annual Giving and Donor Engagement Manager is responsible for leading the YMCA's Annual Campaign as part of the overall Annual Giving strategy. This position builds and manages donor relationships, provides strategic stewardship, and ensures effective donor management systems. The role partners closely with Executive Directors, branch boards, and the Mission Advancement team to drive donor engagement, retention, and growth in support of the YMCA's mission.
ESSENTIAL FUNCTIONS:
Annual Giving:
o Lead and advise branch Executive Directors and Board Members in executing the Annual Campaign the Y Way, ensuring each campaign is relationship-driven, mission-focused, and volunteer-led.
o Provide training, resources, and encouragement to campaigners, staff, and volunteers to confidently share the Y story and ask for support.
o Work with branch leaders to set campaign goals, timelines, and volunteer structures that align with best practices.
o Consistently improve branch fundraising communication through hands-on collaboration and strategic alignment.
o Lead and manage all annual fund solicitation strategies to meet budgeted goals
o Assist in branch recruiting, training and motivating volunteers while providing recognition of their fundraising activities as they relate to the annual campaign and events (campaign kick-off, mid-point celebrations, end of the year celebrations, awards ceremonies)
o Ensure campaigns incorporate storytelling that highlights the impact of YMCA programs and services on individuals, families, and the community.
o Foster a culture of philanthropy across the Association by engaging staff at all levels in donor cultivation, stewardship, and campaign participation.
o Develop tools and strategies to increase donor participation, campaigner effectiveness, and year-over-year growth in annual support.
o Celebrate and recognize campaign successes across branches, reinforcing a shared commitment to advancing the YMCA mission.
Stewardship:
o Develop and implement annual stewardship plans to enhance donor retention and satisfaction.
o Coordinate regular communication with donors through newsletters, impact reports, donor walls, and personalized updates.
o Plan and execute donor recognition events and activities to express appreciation and build relationships.
Data Management and Reporting:
· Generate and distribute acknowledgment letters and receipts in a timely manner.
o Collaborate with finance and accounting teams to ensure proper allocation and reconciliation of funds.
o Conduct thorough research on prospective donors to identify potential funding opportunities.
o Maintain accurate and up-to-date donor records, ensuring data integrity and confidentiality.
o Analyze donor data to identify trends and opportunities for growth.
· Prepare regular reports on donor engagement activities and outcomes for branch and senior leadership.
· Maintain the gift dashboard that reports monthly touchpoints, campaign progress, donor retention, and stewardship
Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids.
COMPENSATION
$58,000 - $71,000 annually; Full Time; Exempt
BENEFITS
· Free YMCA Family Membership and discounted program fees including licensed childcare
· LinkedIn Learning access
· Health/Dental/Vision Insurance
· Paid Time Off, beginning at 4 weeks per year
· 9 Paid Holidays per year
· 12% retirement contribution upon eligibility, learn more here.
· 403(b) retirement savings account
· The YMCA of Greater Grand Rapids is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. More information can be found here.
· Paid Parental Leave
· Long term disability, basic life insurance and other voluntary benefits
· Ongoing training and development opportunities
· Access to the Employee Assistance Program and resources for you and your family
· Community Discounts, and more!
Requirements
QUALIFICATIONS:
· Bachelor's degree in nonprofit management, business, communications, or a related field (preferred).
· 3-5 years of experience in fundraising, donor relations, annual giving, or a related role.
· Demonstrated ability to build and manage donor relationships with professionalism and integrity.
· Strong organizational and project management skills, with the ability to manage multiple priorities.
· Experience with Daxko or donor databases/CRM systems and strong data management skills.
· Excellent written and verbal communication skills.
· Passion for the YMCA mission and ability to convey that passion to donors and stakeholders.
CERTIFICATES, LICENSES, REGISTRATION
· Cardiopulmonary Resuscitation (CPR) within the first 60 days
· First Aid Certification required within the first 60 days
· Blood Borne Pathogen training
· State of Michigan criminal background clearance (ICHAT)
YMCA LEADERSHIP COMPETENCIES:
Functional Expertise
· Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
· Uses best practices, guidelines, and industry standards as a framework to improve performance.
Program/Project Management
· Organizes program or project resources, space, or deliverables to best meet intended goals and outcomes.
· Delivers a high-quality experience to members, participants, or project teams.
Communication & Influence
· Interprets messages and body language effectively.
· Listens with the intent to understand the perspective of others by using appropriate communication methods, including open-ended questions.
· Responds to the individual needs of the other person.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Ability to write routine reports and correspondence.
· Ability to speak effectively over the phone and in person with customers, board members and employees.
· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
TRAVEL:
5% of local travel within the West Michigan; occasional out-of-state travel may be required for educational conferences or training.
Salary Description $58,000 - $71,000 annually
IT Analyst
Senior information technology manager job in Grand Rapids, MI
Job Description
A leading provider of supply chain solutions to the healthcare industry seeks experienced candidates for the position of IT Analyst.
The IT Analyst is responsible for providing exceptional service to both internal and external stakeholders through clear communication, execution, and documentation. They will be tasked with facilitating technical implementations, integrating a variety of software systems with customers, and providing Tier 2 troubleshooting support. This position may also include SQL database queries and other related information technology tasks.
Duties and Responsibilities
Serve as the technical subject matter expert, partnering with the Project Management team and customers throughout implementation.
Manage and report on technical progress for assigned projects.
Provide technical assistance for new and modified integrations, including post go-live support.
Collaborate with hospital IT teams (virtually) to install and configure TrackCore software products.
Map customer data files to interface specifications and validate data extracts.
Guide hospital IT staff on data corrections and coordinate end-to-end integration testing.
Facilitate and support Active Directory, SAML, and Single Sign-On (SSO) integrations.
Troubleshoot and resolve Tier 2 software support tickets.
Participate in limited after-hours support rotation.
Required Knowledge, Skills and Abilities
Strong problem-solving ability and technical aptitude.
Self-motivated with the ability to work independently and manage multiple priorities.
Excellent customer service and communication skills (verbal and written).
High attention to detail and commitment to quality.
Strong organizational and project management skills.
Ability to facilitate effective meetings and collaborate across teams.
Ability to travel if needed (primarily for internal meetings or functions).
Preferred Knowledge, Skills and Abilities
HIS experience with a variety of systems (Workday, Infor, MEDITECH, EPIC, McKesson, etc.).
Experience with HL7, CSV, tab-delimited, SQL, RFID, software testing and support
Experience with Supply Chain or Healthcare environments.
Required Education, Credentials and Experience
3+ years in a Healthcare IT environment.
BS in Computer Science or related field or equivalent combination of education and relevant technical experience.
Prior experience providing software implementation or technical support in a professional environment.
Experience working directly with clients or end users in a technical capacity.
For these skills, PAR Excellence will offer a competitive salary along with a full benefits package including medical, dental, life insurance, company provided short term and long term disability, 401k with company match, paid vacations and holidays.
AI & Technical Upskilling Program Manager
Senior information technology manager job in Grand Rapids, MI
Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands.
Essential Duties and Responsibilities:
Program Support & Strategy Execution
- Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives.
- Contribute to the implementation of the organization's AI/technical learning strategy in alignment with business goals.
- Stay informed on industry trends and emerging technologies to support program planning and continuous improvement.
Instructional Design & Gap Analysis
- Assist in conducting skills gap analyses and needs assessments to inform learning priorities.
- Support the design and development of engaging, scalable learning experiences using modern instructional design principles.
- Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats.
Program Coordination & Delivery
- Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics.
- Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance.
- Support the implementation of interactive learning formats such as labs, simulations, and workshops.
- Ensure training content aligns with organizational goals and technology enablement efforts.
Measurement & Continuous Improvement
- Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes.
- Gather and analyze learner feedback to support content and delivery enhancements.
- Prepare summary reports and insights for internal stakeholders to inform future program improvements.
Stakeholder Engagement
- Partner with internal teams to identify training needs and coordinate learning solutions.
- Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences.
- Support the development of a community of practice among AI and technical learning advocates.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
-Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains.
-Strong instructional design skills with a track record of creating impactful learning experiences.
-Expertise in conducting skills gap analyses and translating findings into actionable programs.
-Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels.
-Familiarity with AI tools, data analytics platforms, and emerging tech trends.
-Experience with Learning Management Systems (LMS) and digital learning platforms.
-Background in Experience with organizational development and change management.
Core Competencies
-Strategic vision with operational excellence.
-Analytical mindset with a passion for measurable impact.
-Ability to inspire and mobilize diverse stakeholders.
-Adaptability in a rapidly evolving technology landscape.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,780.00
Maximum Salary
$
122,820.00
Easy ApplyIT Project Manager (APPSW)
Senior information technology manager job in Battle Creek, MI
Apply IT Project Manager (APPSW) Department of Defense Defense Logistics Agency J62B Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $105,383 - $137,000
Columbus, OH: $109,966- $142,957
Dayton, OH: $109,308- $142,103
Fort Belvoir, VA: $120,579- $156,755
New Cumberland, PA: $120,579- $156,755
Ogden, UT: $105,383 - $137,000
Philadelphia, PA: $116,123- $150,962
Richmond, VA: $110,083- $143,109.
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $105,383 - $137,000
Columbus, OH: $109,966- $142,957
Dayton, OH: $109,308- $142,103
Fort Belvoir, VA: $120,579- $156,755
New Cumberland, PA: $120,579- $156,755
Ogden, UT: $105,383 - $137,000
Philadelphia, PA: $116,123- $150,962
Richmond, VA: $110,083- $143,109.
Overview
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Accepting applications
Open & closing dates
12/08/2025 to 12/15/2025
This job will close when we have received 100 applications which may be sooner than the closing date. Learn more
Salary $105,383 to - $156,755 per year
See summary section for additional information.
Pay scale & grade GS 13
Locations
1 vacancy in the following locations:
Battle Creek, MI
Whitehall, OH
Wright-Patterson AFB, OH
New Cumberland Defense Logistics Center, PA
Show morefewer locations (4)
Philadelphia, PA
Hill AFB, UT
Fort Belvoir, VA
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive
Promotion potential
13
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes
Announcement number DLAJ6-26-12846439-DHA Control number 851837100
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This is a Streamlined Direct Hiring Authority notice open to the Public.
Videos
Duties
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* Responsible for collaborating, assessing, preparing and delivering detailed project proposals and cost estimates, working in collaboration with numerous officials
* Analyzes system change requests to determine and recommend logical approaches for incremental deliveries
* Negotiates and documents project commitments with appropriate J6 organizations to ensure timely execution of project plans, in accordance with established schedules and within budget
* Manages testing, integration, implementation and post-production support activities
* Provides oversight for system engineering, configuration management, and cybersecurity requirements to ensure that the program remains in compliance with Agency policies
* Manages scope, schedule, and budget aligned to assigned projects.
* Collaborates with customers, contractors, and vendors supporting applications built on the ServiceNow platform.
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Non-Critical Sensitive
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: Yes
* Pre-Employment Physical: Not Required
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations J6.
Qualifications
To qualify for an IT Project Manager (APPSW), your qualifications must include:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to
successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level,
applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay
systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-ingrade
(General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other
regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Prepares and maintains project plans in accordance with established standards
* Analyzes assigned projects and associated customer requests to identify best course of action, taking into account time, cost, and resource availability
* Develops briefing materials presents software development and integration project options to customers and all affected parties
* Experience managing scope, schedule, and budget aligned to assigned projects.
B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
* Reading Comprehension
* Decision Making
* Accountability
* Attention to Detail
* Customer Service
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Self-Management
* Stress Tolerance
* Teamwork
* Reasoning
Direct Hire Evaluation: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. This vacancy will be filled through a Direct Hire Authority. All applicants who meet the basic qualification requirements will be forwarded to the Selecting Official for consideration. The rule of Three, Veteran's Preference and traditional rating and ranking of applicants do not apply to this vacancy. We will evaluate your application for basic eligibility and to determine if your experience meets the basic qualification requirements described in the announcement. All applicants who meet the qualifications and other basic requirement are eligible for referral and selection consideration. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* To begin the application process, click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* Click the Submit Application button prior to 11:59 PM (ET) on 12/15/2025.
* After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA.
* If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
* NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit ********************************************************
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Kezia Evans
Phone ************ Email ******************* Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required."
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
PMP Certified IT Project manager_Network, Pharmaceutical exp_W2
Senior information technology manager job in Kalamazoo, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for PMP Certified IT Project manager in Kalamazoo MI.
Qualifications
Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects
Solid knowledge of networking concepts a plus
PMP certification required
Familiarity with pharmaceutical plant manufacturing environment a plus
Experience overseeing multi-function project teams, globally
Excellent written and verbal communication skills
In-depth knowledge of Microsoft Project, Excel, Word and Outlook
Able to clearly communicate technical concepts to both technical and non-technical audiences
Additional Information
In person interview is acceptable.
Financial Systems Senior Manager (Oracle Cloud ERP)
Senior information technology manager job in Grand Rapids, MI
The Financial Systems Senior Manager (FS Senior Manager) oversees and manages a team providing business support, reporting and analytic solutions for the effective use of financial systems and business process integrations that support the business functions of the organization. These include managing strategic investments in long range system planning, successful system project completions and proactively transferring system knowledge to the financial system team and enterprise wide system business owners.
The FS Senior Manager proactively implements and proposes financial system initiatives and solutions to business issues that results in organization system efficiency, while adhering to overall system standards and strategy. This role drives as well as participates in the growth of cross functional business owners and managers, resulting in a strong foundation of business owners by functional area.
This role contributes to financial system strategies, and proactively engages with cross functional area teams and management to implement strategies. This role also contributes to the general business planning regarding technology and systems required to maintain a market competitiveness.
This position is critical in facilitating accurate, reliable and efficient financial reporting, metrics, dashboards and analysis by effectively using various financial systems to support financial and management reporting, metrics and analysis and promoting data integrity.
The FS Senior Manager is a critical contributor during implementation of financial systems, upgrades or driving new functionality that derives efficiency in the business, with a specific focus on automation, analytics and interfaces with other systems. Post implementation, the FS Senior Manager continues to lead and participate in system support and leverage integrated finance system tools.
Job Duties:
* Participates in the evaluation of software and hardware products for potential purchase and implementation based on analyzing business problems and assessing how technology can be used to solve the business problems
* Determines the resources needed to plan and implement financial system solutions, collaborates with end users and provides software suggestions and recommendations to business owners and management to assist in their understanding of potential limitations and challenges
* Manages projects effectively, including directing the day-to-day tasks and activities of cross functional teams, tracking and reporting project tasks, project scope, priorities and deadlines and deliverables schedules
* Ensures documentation is developed to meet project deliverables and schedules
* Manages, monitors and effectively communicates project budgets, including tracking of internal costs as well as third party vendor costs
* Supervises, coaches and mentors Financial Systems Manager (FS Manager) or Analyst (FS Analyst), and patriciates in the resolution of third-party support issues, including but not limited to budgets and updates to ensure the Firm's business processes are represented and will not be broken
* Leads the gathering of functional requirements for approved projects, collaborates with business owners to define business requirements in business acumen and translates requirements into functional technical specifications
* Accurately formulates and defines the objectives and scope of business systems, and assesses the risks of the development of financial system solutions
* Makes recommendations and presentations to senior management in order to gain support of new projects and applications, prepares for and participates in presentations to business owners seeking new technology within financial system solutions
* Provides leadership and project management for the functional set up of business applications, including system updates, upgrades and the implementation of new applications
* Ensures there is effective communication from business acumen translation to technical/functional acumen to meet business requirements
* Leads FS Manager or FS Analyst in the successful resolution of complex transactional issues, including performing research, identifying root cause and using data integrity reports and other information provided by business owners
* Leads and manages the deployment of existing finance systems to other firms, promoting one unified system
* Actively coordinates, participates and manages problem resolution related to disaster recovery, reporting and dashboards
* Communicates financial system vernacular into meaningful business acumen with business owners, management and executives
* Collaborates with management across the organization to understand business owner's workstream system gaps, as well as identify and prioritize system gaps between the firm's current state and industry best practices
* Documents and shares financial system insights with cross functional financial system teams and management for building system related skills and knowledge, along with growing the knowledge and expertise of system business owners in the business field
* Manages, delivers and participates in implementing new finance systems, functionality or data analytics mechanisms into existing systems, integrating them with legacy systems where it drives end user efficiency along with maintaining a cost competitive footprint into the future
* Coordinates, assembles and trains team members on process to conform to general audit controls on system projects, system operations, documentation, process improvements, new implementations, fixes and updates
* Proactively pursues visons, and proposes strategies for growing the utilization of financial systems and mobility by new and existing locations
* Manages configuration, enhancements, security, reporting, training, documentation, testing and user support of all financial systems
* Provides cross functional system leadership, management and coordination of all activities pertaining to project direction, goal setting, planning, estimating, resource allocation and assignments for non-Project Management Office (PMO) projects
* Investigates and determines cause of irregularities and errors, develops necessary resolution and communicates corrective action to appropriate individuals
* Evaluates and implements new features and functionality as they become available from software vendors
* Participates in the annual/quarterly Financial Systems Planning and Prioritization process
* Participates in Service Level Agreement (SLA) management of software licenses, maintenance and service by vendors
* Works with financial system vendors to manage contract renewals, creation of statement of works and timelines
* Researches and mentors the team on data integrity and confidentiality of sensitive data when creating new security access
* Promptly engages with senior management or Internal Audit to clarify security requests
* Actively participants on Vendor/Customer Advisory Boards, as needed
* Assists with the creation and preparation of the annual financial system budget
* Participates in preparing project budgets, project staffing plan and recommendations
* Other duties as required
Supervisory Responsibilities:
* Monitors and provides performance feedback of FS Analyst professionals throughout the performance year
* Ensures FS Analyst professionals are effectively trained on systems and processes related to the Finance Department
* Prepares and conducts annual performance reviews for FS Analyst professionals
* Assists FS Manager and/or FS Analyst professionals with prioritization of workload, communications, etc., and delegates work assignments to FS Analyst professionals, as appropriate
Qualifications, Knowledge, Skills and Abilities:
Education:
* Bachelor's degree in Accounting, Finance, Information Technology or related field OR equivalent work experience, required
* Master's degree, preferred
Experience:
* Ten (10) or more years of experience working with financial systems, required with a degree
* Fifteen (15) or more years of experience working with financial systems, required without a degree
* Five (5) or more years of supervisory experience, required
* Experience working within a professional services firm, such as accounting, financial services, business advisory and/or banking industries, preferred
Software:
* Proficient in the use of Microsoft Office Suite, specifically Excel, Word, and PowerPoint, required
* Proficient in the use of PeopleSoft Financials, specifically query and reporting functions, preferred
* Proficient in the use of Business Intelligence Reporting Tools (Hyperion, COGNOS, Business Objects), preferred
Other Knowledge, Skills & Abilities:
* Strong technical and data analysis skills
* Capable of working and communicating effectively with professionals at all levels
* Able to work in a deadline-driven environment, and handle multiple projects/tasks with an attention to detail
* Ability to successfully multi-task while working independently or within a group environment
* Superior customer service skills
* Strong collaborative and communication skills (verbal and written), with the ability to communicate technical material in a non-technical manner to be understood by the business community
* Ability to identify opportunities for efficiency where technology can assist users in being more productive in their work
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $135,000 - $148,000
Maryland Range: $135,000 - $148,000
NYC/Long Island/Westchester Range: $135,000 - $148,000
PMP Certified IT Project manager_Network, Pharmaceutical exp_W2
Senior information technology manager job in Kalamazoo, MI
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Job Description
We are looking to fill a position for PMP Certified IT Project manager in Kalamazoo MI.
Qualifications
• Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects
• Solid knowledge of networking concepts a plus
• PMP certification required
• Familiarity with pharmaceutical plant manufacturing environment a plus
• Experience overseeing multi-function project teams, globally
• Excellent written and verbal communication skills
• In-depth knowledge of Microsoft Project, Excel, Word and Outlook
• Able to clearly communicate technical concepts to both technical and non-technical audiences
Additional Information
In person interview is acceptable.
IT Project Manager (Networking)
Senior information technology manager job in Kalamazoo, MI
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car.
Duration: 9+ Month
Job Description:
Role and Responsibilities:
• Liaison for all global sites and responsible for discovery, planning and implementation of project deliverables
• Responsible for driving deployment of several requirements across multiple sites/regions simultaneously
• Responsible for control over coordination, communication, escalation and follow up for issues
• Work with cross-functional IT organizations and business clients
• Create project schedules, milestones and delivery dates
• Communicate regularly to project stakeholders with regard to project status
IT Project Manager Requirements:
• Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects
• Solid knowledge of networking concepts a plus
• PMP certification required
• Familiarity with pharmaceutical plant manufacturing environment a plus
• Experience overseeing multi-function project teams, globally
• Excellent written and verbal communication skills
• In-depth knowledge of Microsoft Project, Excel, Word and Outlook
• Able to clearly communicate technical concepts to both technical and non-technical audiences
Minimum education experience required:
PMP
Qualifications
IT Project Manager Requirements:
• Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects
• Solid knowledge of networking concepts a plus
• PMP certification required
• Familiarity with pharmaceutical plant manufacturing environment a plus
• Experience overseeing multi-function project teams, globally
• Excellent written and verbal communication skills
• In-depth knowledge of Microsoft Project, Excel, Word and Outlook
• Able to clearly communicate technical concepts to both technical and non-technical audiences
Minimum education experience required:
PMP
Additional Information
All your information will be kept confidential according to EEO guidelines.
Labside Computing IT Analyst
Senior information technology manager job in Kalamazoo, MI
The work we do at Eurofins matters, and so do our employees. At Eurofins, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package.
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
If you're looking for a rewarding career, apply with us today!
Job Description
Works independently and within a cross functional highly collaborative team environment to provide advanced support and troubleshooting on a wide range of laboratory instrument-associated software packages.
Troubleshoots hardware and software issues, installs and configures new equipment, instrument-related software applications and version updates while ensuring both vendor and company-internal computer operating standards are met.
Creates/updates problem tracking records.
Monitors the installation of operating system and application security patches. Ensures security configurations are met and properly maintained.
Configures and monitors backup and recovery software for all complex and critical systems.
Builds various testing and monitoring utilities using Powershell and command line scripting.
Sustains strong relationships with scientists and instrument support engineers to track, understand and resolve their technical issues.
Drives ownership of user issues: monitors progress and keeps user informed of resolution through final solution.
Assist scientific personnel with the evaluation and implementation of new/adjacent laboratory technologies.
Adhere to all GxP compliance requirements and provides technical input for department SOP development.
Adhere to safety protocols, regulatory requirements, and standard operating procedures related to working in laboratory settings and the care and maintenance of computing and networking hardware.
Qualifications
Required Qualifications:
Bachelor's degree (or equivalent experience) in computer science or a bachelor's degree (or equivalent experience) in chemistry, biochemistry, biology, physics or related discipline with an associated educational or employment-based skillset in computer hardware and software.
3-5 years or equivalent of advanced IT support work experience in a highly complex R&D environment.
Experience in following standard PC build processes for new and/or restorative installations of PC systems using disk imaging software.
Able to navigate and make modifications to the Windows Registry.
Knows instrumentation hardware and communication standards (e.g. NI-488.2 and NI-DAQ).
Has working knowledge of the principles and concepts of lab PC and peripheral hardware support.
Highly competent in TCP/IP wired and wireless network fundamentals.
Excellent problem-solving skills and attention to detail.
Ability to shift work and focus with little notice when priorities change.
Ability to prioritize work with little supervision and is able to multi-task.
Ability to work independently and as part of a multidisciplinary team.
Strong desire and commitment to provide excellent support to scientific and lab operations personnel and other internal team members.
Excellent communication skills to interact with internal teams and external vendors.
Ability to understand and consistently follow safety protocols and standard operating procedures.
Ability to travel up to 5% of the time.
Ability to lift heavy equipment up to 50 lbs.
Desired Qualifications:
Advanced technical knowledge with hands on experience supporting several types of lab instrumentation software platforms, including but not limited to LC/MS systems, DNA analysis, digital microscopes, UV plate readers, HVAC and robotic/automation systems.
Experience installing and maintaining GxP-validated systems.
Can work in loosely defined-problem-solving situations within own work group/team and external departments.
Additional Information
Position is first-shift, full time, Monday-Friday with overtime as needed.
#LI-EB1
Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.
Labside Computing IT Analyst
Senior information technology manager job in Kalamazoo, MI
The work we do at Eurofins matters, and so do our employees. At Eurofins, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package.
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
If you're looking for a rewarding career, apply with us today!
Job Description
Works independently and within a cross functional highly collaborative team environment to provide advanced support and troubleshooting on a wide range of laboratory instrument-associated software packages.
Troubleshoots hardware and software issues, installs and configures new equipment, instrument-related software applications and version updates while ensuring both vendor and company-internal computer operating standards are met.
Creates/updates problem tracking records.
Monitors the installation of operating system and application security patches. Ensures security configurations are met and properly maintained.
Configures and monitors backup and recovery software for all complex and critical systems.
Builds various testing and monitoring utilities using Powershell and command line scripting.
Sustains strong relationships with scientists and instrument support engineers to track, understand and resolve their technical issues.
Drives ownership of user issues: monitors progress and keeps user informed of resolution through final solution.
Assist scientific personnel with the evaluation and implementation of new/adjacent laboratory technologies.
Adhere to all GxP compliance requirements and provides technical input for department SOP development.
Adhere to safety protocols, regulatory requirements, and standard operating procedures related to working in laboratory settings and the care and maintenance of computing and networking hardware.
Qualifications
Required Qualifications:
Bachelor's degree (or equivalent experience) in computer science or a bachelor's degree (or equivalent experience) in chemistry, biochemistry, biology, physics or related discipline with an associated educational or employment-based skillset in computer hardware and software.
3-5 years or equivalent of advanced IT support work experience in a highly complex R&D environment.
Experience in following standard PC build processes for new and/or restorative installations of PC systems using disk imaging software.
Able to navigate and make modifications to the Windows Registry.
Knows instrumentation hardware and communication standards (e.g. NI-488.2 and NI-DAQ).
Has working knowledge of the principles and concepts of lab PC and peripheral hardware support.
Highly competent in TCP/IP wired and wireless network fundamentals.
Excellent problem-solving skills and attention to detail.
Ability to shift work and focus with little notice when priorities change.
Ability to prioritize work with little supervision and is able to multi-task.
Ability to work independently and as part of a multidisciplinary team.
Strong desire and commitment to provide excellent support to scientific and lab operations personnel and other internal team members.
Excellent communication skills to interact with internal teams and external vendors.
Ability to understand and consistently follow safety protocols and standard operating procedures.
Ability to travel up to 5% of the time.
Ability to lift heavy equipment up to 50 lbs.
Desired Qualifications:
Advanced technical knowledge with hands on experience supporting several types of lab instrumentation software platforms, including but not limited to LC/MS systems, DNA analysis, digital microscopes, UV plate readers, HVAC and robotic/automation systems.
Experience installing and maintaining GxP-validated systems.
Can work in loosely defined-problem-solving situations within own work group/team and external departments.
Additional Information
Position is first-shift, full time, Monday-Friday with overtime as needed.
#LI-EB1
Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.
Digital Engagement Manager
Senior information technology manager job in Grand Rapids, MI
Job Description
We are a law firm focused on creditors' rights and debt recovery, and we are hiring a Digital Engagement Manager to help manage and enhance our digital outreach. In this role, you will create and optimize digital campaigns aimed at improving client engagement and encouraging timely payment of outstanding debts-while maintaining legal compliance and professional standards.
Key Responsibilities:
Design and manage digital campaigns that encourage resolution of outstanding balances through secure portals, education, and proactive communication
Execute email, SMS, and digital ad campaigns to reach consumers professionally and compliantly
Work closely with compliance and legal teams to ensure messaging meets regulatory standards (e.g., FDCPA, TCPA) and existing company policies
Maintain and optimize the firm's online payment portals and related landing pages to improve user experience and conversion
Analyze campaign performance and make data-driven decisions to improve engagement and resolution rates
Manage and monitor digital outreach efforts and retargeting strategies
Oversee the scheduling and content of outreach campaigns
Collaborate with client services and IT to support seamless digital engagement
Evaluate, recommend, and implement new digital products, services, and strategies
Qualifications:
Bachelor's degree in marketing, Communications, or related field
2+ years of experience in digital marketing; experience in collections, legal, or financial services preferred
Strong skills in, SEO, email automation platforms (e.g., SendGrid), text automation platforms
Experience with compliance-conscious messaging in regulated industries
Experience with domain reputation management
Strong communication, analytics, and project management skills
Understanding of user experience and digital engagement best practices
Familiarity with FDCPA, TCPA, and other relevant legal frameworks a plus
Preferred Experience:
Marketing experience within debt collection, legal recovery, or financial services
Familiarity with payment platforms or client portals
Digital marketing certification
Basic HTML or design skills (Canva, Adobe Suite)
What We Offer:
Competitive pay based on experience
Medical, dental, and vision benefits
401(k) with company match
Paid time off and holidays
Growth potential in a mission-driven legal setting
PMP Certified IT Project manager_Network, Pharmaceutical exp_W2
Senior information technology manager job in Kalamazoo, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for PMP Certified IT Project manager in Kalamazoo MI.
Qualifications
Minimum 5 years' experience managing IT projects, at least 2 years' experience managing IT projects
Solid knowledge of networking concepts a plus
PMP certification required
Familiarity with pharmaceutical plant manufacturing environment a plus
Experience overseeing multi-function project teams, globally
Excellent written and verbal communication skills
In-depth knowledge of Microsoft Project, Excel, Word and Outlook
Able to clearly communicate technical concepts to both technical and non-technical audiences
Additional Information
In person interview is acceptable.