Senior information technology manager jobs in Lakewood, WA - 1,499 jobs

**Role Number:** 200*********** Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We're a diverse collection of problem solvers and doers, continually reimagining our products, systems, and practices to help people do what they love in new ways. This is a deeply reciprocal place, where everything we build is the result of people in different roles and teams working together to make each other's ideas stronger. That same real passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it! We are seeking a strategic and results-oriented leader in Service Delivery to drive and advance our security service portfolio, ensuring consistent delivery excellence, operational efficiency, and customer satisfaction. This role will drive the evolution, optimization, and continuous improvement of our security service offerings, aligning capabilities with business objectives and emerging security needs. The ideal candidate will possess a strong blend of technical or security expertise, leadership skills, and a customer-centric approach. **Description** The Service Delivery Manager will be responsible for influencing and driving transformational change to across the organization. This is an opportunity to play a key role in shaping the future of our service offerings. You must be passionate about service excellence and continuous improvement. **Minimum Qualifications** + Demonstrated ability to manage, lead, and inspire teams while driving transformational organizational change + Expertise with service delivery management; overseeing the end-to-end delivery of managed services + Experience leading teams in a matrixed environment including working with security engineering, engineering managers, software developers, and other cross-functional teams + Strong problem solving skills; with the ability to lead through ambiguity to deliver incremental value to our customers + Exceptional communication and presentation skills **Preferred Qualifications** + Experience in leading an MSP (managed service provider) or MSSP (managed security service provider) organization + Expert knowledge of service management frameworks (e.g. ITIL) and security best practices. + CISSP and related security certifications is a plus Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (*********************************************************************************************** .

Technical Delivery Manager Bellevue, WA (Day 1 onsite or Hybrid) Looking for Local to Bellevue Long Term Must Have Skills - Delivery - 10+ Yrs of Exp Stake Holder Management -10+ Yrs of Exp RFI, RFP -10+ Yrs of Exp - Risk Management -8+ Yrs of Exp Cloud Management and Support - 5+ Years Application Development and support - 5+ Years DevOPS - 5+ Yrs of Exp - looking for a Technical Delivery Manager to be part of Telecommunications vertical, to manage the delivery of a US based Telco customer engagements. UST's customer engagements includes Application development, DevOps, Operations across Internal facing applications (custom build and Third party), Wireless customer applications, Enterprise Data Services. The technology landscape involved are primarily on Java microservices, AWS and Azure Cloud services, Data services on Azure and Snowflake, API Gateways, API Security products, enterprise tools. Ideal candidate needs to have a good engineering mindset, understanding and strong command on these technology landscape to manage the delivery of these engagements working closely with the UST Agile Scrum team and with the customer on a daily basis. • Single Point of contact for customer for any UST Delivery related matters. • Point contact for the respective UST Project leads for any Delivery related suggestions, guidance • Ensure delivery excellence, technical thought leadership to the customer • Work with customer and UST Leads on a daily basis, reviewing the daily progress of the engagement, suggest course corrections, bring in innovative ideas, mitigate risks and issues. • Prepare customer status reports and present it on a weekly, monthly and quarterly basis. • Develop and track metrics/KPIs to detect the project health and trends and drive corrective measures • Should be able to articulate the business outcome delivered to the customer. • Monitor the delivery processes being followed in each of the engagement, take measures to address any gaps. • Identify revenue growth opportunities and responsible for the expansion of the assigned portfolios • Provide technical thought leadership, creative solutioning ideas for RFI, RFP response • Drive innovation, best practices • Collaborate with UST internal teams and ecosystem to bring in the necessary help for the development team and to address the customer needs. • Excellent communication skills and interpersonal skills • Establish strong connect with customer and be the trusted person **-** **Thanks & Regards** **Sridhar G** **Lead Recruiter** **Torque Technologies LLC** **Minority Business Enterprise (MBE) Certified | Member of IT Serve Alliance** **An E-Verified Company | INC 5000 Company** 1135 Kildaire Farm Road, Suite #200, Cary, NC, 27511 P: ************* | F: ************ E: ********************* Linkedin: linkedin.com/in/sreedhar-k-a956a398 Torque Technologies LLC is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Dura Digital is growing, and we need amazing talent like you to join our team of creative, innovative, and caring consulting professionals to achieve our vision to make our clients' digital future a reality. If you are passionate about helping organizations achieve their goals of digital transformation, and you dream about building a company that excels in everything it does and never stops improving, you have found the right team. You are applying to an organization that is founded on creativity, challenging technological boundaries, and providing our customers with amazing solutions. We challenge the status quo, create unforgettable experiences, and deliver innovation to ultimately realize your digital potential. With your active involvement, creativity, and support, Dura Digital will continue to achieve and surpass its goals. DELIVERY MANAGER - MICROSOFT We are seeking a dynamic and experienced Delivery Manager to oversee and drive the successful delivery of projects for our key client, Microsoft. This role is critical to managing client relationships, ensuring exceptional project outcomes, and fostering growth within the account. The ideal candidate will possess strong account management skills alongside proven expertise in delivery management, enabling them to strategically build and expand Dura Digital's presence with Microsoft. Key responsibilities Client engagement and account management: Act as the primary point of contact for Microsoft, fostering a deep partnership based on trust and consistent value delivery. Proactively identify opportunities to expand Dura Digital's services within the Microsoft account by understanding their strategic goals and challenges. Develop and execute account growth strategies, aligning Dura Digital's capabilities with client needs to drive long-term value. Gain a strong understanding of Microsoft's procurement processes, onboarding, and vendor management to ensure Dura Digital can continue to transact with Microsoft as a client without friction. Regularly present performance metrics, insights, and strategic recommendations to client stakeholders, demonstrating ROI and partnership effectiveness. Team leadership: Manage and mentor cross-functional teams, promoting a collaborative, innovative, and results-oriented environment aligned with Dura Digital's core values. Ensure teams are empowered and equipped to deliver exceptional client experiences while maintaining operational excellence. Project management: Lead the planning, execution, and delivery of digital transformation projects for Microsoft, ensuring they are completed on time, within scope, and budget. Collaborate with internal teams to define project objectives, deliverables, and success criteria, aligning closely with client needs. Quality and risk management: Implement and maintain rigorous quality control processes to ensure deliverables meet or exceed client expectations. Anticipate and mitigate risks, addressing challenges promptly to ensure project success and maintain client trust. Continuous improvement: Leverage client feedback, project retrospectives, and market trends to drive ongoing improvements in delivery processes and account management strategies. Qualifications Bachelor's degree in Business, Information Technology, or a related field. Minimum of 5 years of experience in project or delivery management within the technology sector, preferably with exposure to Microsoft technologies. Proven experience in account management and client relationship building, particularly with large-scale enterprise clients. Strong understanding of Agile methodologies and experience leading Agile teams. Exceptional communication, negotiation, and interpersonal skills, with a track record of engaging effectively with senior stakeholders. Demonstrated ability to identify, pursue, and close new opportunities within an existing account. Proficiency in project management tools and software. Complete alignment with Dura Digital's values. Why join our team We provide a competitive salary and group benefits for employees working in Canada, US, or Uruguay. We ensure extensive training is provided to help you continuously level-up. We'll provide the tools and equipment to enable you to do your best work. We constantly pursue and deliver on challenging and engaging projects. We are building an incredibly diverse and international team that you will be proud of. We continue to build on our amazing culture and would love for you to be part of it. Dura Digital is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, color, religion, citizenship, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, veteran status, family care status, sex, or any other basis protected by federal, state, or local law. The estimated salary range for this position is $120,000 - $140,000 annually. Actual compensation may vary based on factors such as location, experience, and qualifications. Employees are also eligible for health, dental, and vision insurance, and paid time off.

Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation. We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit. These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do. About the Role This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers. What You'll Do Strategic Leadership and Transformation Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation. Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities. Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner. Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams. Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation. Technology Strategy and Execution Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks. Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives. Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals. Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value. Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions. What You'll Bring 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients. Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines. Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives. Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients. Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies. Exceptional skills in executive presentation, negotiation, and relationship management. A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains. Strong negotiation and problem-solving abilities. Willingness to travel for client engagements and strategic events as needed. Proven experience operating within a vendor-client environment, managing client executive relationships, and solution delivery Proven experience operating within a vendor-client environment, managing client executive relationships and solution delivery.

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr

Senior Manager, Mergers & Acquisitions (exit readiness) Are you ready to make an impact? Our expert and award-winning Mergers & Acquisitions (M&A) practice seeks a Senior Manager to join our rapidly growing Sell‑Side Advisory (SSA) team. WM SSA consultants specialize in exit readiness, advising companies on the strategic and operational factors that can impact a potential recapitalization, financing, or exit to a strategic or financial buyer. WM's model leverages the insights of experienced entrepreneurs, seasoned operators, and veteran deals professionals to proactively identify and act on both risk and opportunity, empowering management with precise coaching, and collaborating with investment banks to refine narratives around technology and operations. In this dynamic role, you will work with our national M&A practice, primarily serving portfolio companies of venture capital and private equity firms. Senior principals/senior managers lead operational and technology assessments in a due diligence context and conduct exit readiness exercises for portfolio company leadership and their investors. You will be an integral part of our team, helping shape our team culture and participating in the entrepreneurial process of growing a rapidly expanding offering (strategy formulation, recruiting, team building, practice development, etc.). Responsibilities Lead Transaction Services teams serving clients across industries (with specific capabilities in mergers & acquisitions), while demonstrating executive presence with C‑level client counterparts and private equity teams Engage stakeholders involved in a sell‑side process, including other advisors, investment banks, private equity or corporate owners, and C‑level client executives Confidently coach client executives on how to articulate value derived from technology and operations and on how to navigate potentially challenging diligence topics Facilitate sell‑side due diligence projects focused on operational and technology strategy, organizational structures/operating models, and current state business processes and supporting technology De‑risk exit processes through sell‑side diligence efforts and development of strategies for critical issue remediation Identify strategic opportunities and quantify potential for value creation Lead engagement teams on transaction advisory, guiding the team to prepare focused request lists/agendas, facilitating client reviews, and accountability for deliverables Enhance methodologies for client delivery and practice innovation Manage project economics including pricing estimates, risk assessments tracking project budgets, creating, and delivering invoices, and managing collection process Business development across investment banks, private equity, and portfolio companies Actively recruit, manage, coach, and retain top quality consultants Qualifications Bachelor's degree or equivalent experience required; advanced degree a plus 8+ years working in roles that emphasize strategy, technology, and/or operations in a team‑based, cross‑functional environment 3+ years of experience in investment banking, corporate development/strategy, entrepreneurship/venture capital if you do not have a consulting or M&A background Excellent critical thinking, oral and written communication skills Comfort leading business development opportunities, externally and across the firm Consulting experience a plus, but not required Experience managing or analyzing P&L statements, and financial modeling skills a plus, but not required Candidates must be eligible to work permanently in the United States without sponsorship Ability to travel up to 50% A commitment to inclusion and diversity, and openness to new ideas and perspectives Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C. $209,800 - $246,800 USD $219,800 - $258,500 USD New York City or San Francisco $229,800 - $270,300 USD A location not listed above $199,800 - $235,000 USD West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit ***************************** If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to *************************. If you are based in California, we encourage you to read West Monroe's Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. #J-18808-Ljbffr

Project Fixers ************************** is an expert IT program management consulting company located in Seattle, WA. We specialize in managing delivery of highly complex IT programs, including major system implementations, integrations, and digital transformations. We also are experts at fixing IT projects that are going sideways. Role Description The Senior IT Program Manager will be responsible for managing complex IT implementations. This role usually involves managing programs with cross-functional project teams of 50+, including multiple partners and integrators. We're looking for expert high-energy project drivers that can rally their teams to take the toughest project peaks. Qualifications 10+ years of experience managing complex IT implementations, ideally including a variety of packaged systems (including ERP, CRM, MES, GTM), custom development, and systems integration; Experience managing programs consisting of multiple sub-projects and delivery teams; Equal ability to confidently manage senior program stakeholders, as well as lead the implementation team hands-on; Mindset of a solution designer and fixer - analytical skills and curiosity to get to the root causes of all issues - whether business, technical, or human in nature; High emotional intelligence: ability to offer coaching, tactfully resolve conflicts, and mediate tense political situations; Excellent communication skills - ability to act as a translator between Business and IT, and to summarize complex concepts visually and with brevity; Prior consulting experience is strongly preferred.

We're looking for an experienced Senior Project Manager to lead high-quality office tenant improvement (TI) and commercial interior projects across the Seattle market. This role is ideal for a hands-on construction leader who can manage clients, teams, budgets, and schedules while driving predictable outcomes and great customer experiences. What you'll do Lead multiple TI / interior buildout projects from precon through closeout Own project schedules, budgets, procurement, and subcontractor performance Manage client relationships and serve as the primary point of contact Coordinate with design teams, building ownership, and stakeholders Ensure safety, quality, and compliance across all phases of delivery Drive RFIs, submittals, change management, cost reporting, and billing Mentor project staff and help build strong project team performance What we're looking for Proven experience delivering commercial TI / office interior projects (Seattle area preferred) Strong command of project controls: cost, schedule, contracts, and risk Confident communicator with a client-first approach Ability to manage complex coordination in occupied buildings / active sites Comfortable leading subcontractors and field teams to hit milestones Nice to have Experience in Class A office, repositioning, or high-end interiors Familiarity with local permitting, Seattle/Eastside market, and major landlords Experience running multiple projects simultaneously What you'll get Competitive compensation + benefits A strong pipeline of office TI / interiors work A collaborative team that values ownership and follow-through Growth runway for the right leader

The Role Senior Project Managers are responsible for the successful delivery of complex commercial interior construction projects. You'll guide teams through planning, execution, and closeout while maintaining a sharp focus on quality, safety, schedule, and financial performance. Key Responsibilities: Leading pursuit efforts, including budgeting, bidding, and responses to formal RFPs Participating in client interviews and presentations to secure new work Managing preconstruction activities such as pricing, value engineering, building assessments, and site evaluations Developing site logistics plans and detailed project schedules in collaboration with superintendents Serving as the primary point of contact for clients throughout the project lifecycle Managing procurement, cost control, change management, and risk mitigation Leading weekly coordination meetings with clients, consultants, and subcontractors Overseeing project closeout, punch list completion, and final documentation Managing project financials, forecasting, reporting, and accounts receivable Maintaining strong relationships with clients, subcontractors, and industry partners Our teams leverage industry-standard tools such as Procore, Bluebeam, and Microsoft platforms to support efficient project delivery and communication. Who You Are: 8-12+ years of commercial construction experience, including direct management of superintendents and project staff Existing relationships with clients, subcontractors, industry partners in Seattle Proven ability to manage multiple projects or large, complex projects simultaneously Demonstrated success in client development, repeat business, and relationship management Strong estimating, scheduling, and financial management skills Commitment to mentoring team members and participating in performance reviews and staff development LEED accreditation a plus Bachelor's degree in Construction Management, Engineering, Architecture, or related experience

Title: Technical Program Manager Duration: 8 months Compensation: $60-90/hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. In this role, the Technical Program Manager will support the research team that is working on the future of input and interaction for augmented reality (AR) and virtual reality (VR). This role will focus on managing cross-functional software programs through the planning and execution phases while working with researchers and engineers. Other aspects of the job will include communicating with stakeholders, coordinating resources and timelines, and interfacing with partner teams in research. RESPONSIBILITIES ● Work with internal research/engineering teams to define roadmaps/milestones, track statuses of multiple projects, lead regular check-ins (weekly, monthly, quarterly, etc.), identify and escalate dependencies and risks, seek and reduce inefficiencies ● Develop, maintain, and hold teams accountable to schedules while accounting for technical challenges and available resources ● Coordinate cross-functional interactions/dependencies and align disconnected teams ● Communicate program progress to cross-functional stakeholders through internal posts and meetings ● Organize and maintain information and task management systems ● Develop new lightweight processes as needed and improve existing processes based on feedback/retrospectives, keeping teams moving fast while minimizing unnecessary overhead ● Work with researchers to coordinate human subjects research experiments, including lab setup and data collection and analysis operations REQUIRED QUALIFICATIONS ● 4+ years of experience as a technical program manager, working with engineers or researchers and driving project progress and schedules ● Experience in software development, firmware, system engineering or human-computer interaction ● Excellent computer skills and proficient with spreadsheets (G Suite, Excel) ● Excellent communication skills, attention to detail, proactiveness, and resourcefulness Excellent organizational skills with the ability to handle multiple concurrent activities with ambiguity and to work successfully under pressure PREFERRED QUALIFICATIONS ● Experience in program management, process definition/improvements, relevant tools and methodologies (e.g. Agile) ● Experience with research, academic, and/or startup environments ● Experience working autonomously with team members from diverse backgrounds (scientists, engineers, program managers, supply chain, finance contacts, lawyers) and teams at different levels in the organization EDUCATION ● Bachelor's in Computer Science or equivalent practical experience in areas of computer science, machine learning, and/or human computer interaction required ● MBA, M.S./Ph.D. or other related advanced degree preferred. Our benefits package includes: Comprehensive medical benefits Competitive pay 401(k) retirement plan …and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

Primary Skills: Data Analytics-Expert, ROI Frameworks-Intermediate, Knowledge Management-Intermediate, Reporting Automation-Intermediate, SQL-Intermediate Contract Type: W2 Duration: 12 Months Pay Range:$85 - $88 Per Hour #LP Job Summary:In this role, you will support the Client's initiatives by leading an ROI-focused analytics program that evaluates the effectiveness of preventative education and supplier improvement efforts across a global supply chain. This is a data-driven analytical role with supporting program management and stakeholder coordination responsibilities. The ideal candidate brings strong hands-on analytics experience, SQL proficiency, financial/ROI literacy, and the ability to translate complex, multi-source data into clear business-facing insights and documentation. Key Responsibilities: Analyze and synthesize data from multiple sources, including internal systems, third-party assessments, supplier surveys, and worker feedback. Partner with an external ROI expert to support return on investment (ROI) and cost-benefit analysis for preventative education and remediation initiatives. Define, standardize, and operationalize core impact and ROI metrics for ongoing use across the team. Develop analytical frameworks that quantify financial impact, cost avoidance, and social impact for business stakeholders. Build and maintain automated reporting solutions and dashboards to support leadership reviews and operational planning. Translate qualitative supplier and worker insights into measurable, evidence-based metrics across global regions. Coordinate with cross-functional internal stakeholders and external partners to align on data requirements, objectives, and timelines. Document findings and insights in clear, business-facing written artifacts (e.g., analytical summaries, 3-pagers, leadership-ready documents). Must-Have Skills: Strong analytical background with experience working on data-heavy projects. Hands-on experience with SQL for data extraction and analysis. Experience supporting ROI analysis, cost-benefit analysis, or financial impact modeling. Ability to synthesize complex datasets into clear, actionable insights for business partners. Experience collaborating with multiple stakeholders across functions or organizations. Strong written communication and documentation skills. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

About the Organization AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water. Description Who is AQUALIS? AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource...water. Why work at AQUALIS? AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential. Where do YOU fit in? The Service Delivery Manager (SDM) is responsible for keeping the Service Delivery team on a challenging schedule during the growing seasons while gathering information for the potential rehabilitation and/or repair of stormwater wetlands, biofiltration systems, proprietary underground storage units, and drainage conveyance infrastructures utilizing Best Management Practices (BMP) for Stormwater Control Measures (SCM). Specific duties include: Leading a team of watershed management Service Technicians in maintaining and improving storm drainage systems to mitigate flooding and erosion Identifying and documenting stormwater drainage issues needing repair. Performing general environmental maintenance activities. Operating and maintaining company landscaping equipment which includes a pick-up truck & trailer. Disposing of sediment, trash, and debris from stormwater systems. Performing physical labor in a variety of weather conditions. Completing maintenance & inspection reports and tracking crew expenses Consistently exectuing against company defined Key Performance Indicators (KPIs) and applicable Service Level Agreements (SLA) to ensure uncompromised fulfillment of client's Scope of Work (SOW) Position Requirements Basic requirements: Background check and drug test are part of the pre-employment process Ability to acquire and maintain a DOT Health Card; Ability to maintain insurable status under the company's auto policy Possess an analytical approach to stormwater drainage management Proficient with mobile technology (i.e. iPads, Laptops, Email, etc.) The ASDM must be willing to travel and be away from home 4-5 days per week Able to perform duties in all types of weather conditions in order to monitor effectiveness of SCMs Location Olympia, WA Category Environmental Services Full-Time/Part-Time Full-Time Exempt/Non-Exempt Non-Exempt Number of Openings 1 Base Compensation Min $22.00 / Hr. Base Compensation Max $24.00 / Hr. On Target Earnings EOE Statement AQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality. We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law. Tags Erosion Control, Environmental Management, Flooding Mitigation, Pollution Prevention and Detection, Water Quality, Wastewater Collection & Treatment, Landscaping, Environmental Compliance This position is currently accepting applications.

Founded in Seattle in 1891, we're a fourth-generation, family-run footwear company behind Western Chief, Staheekum, and Chooka - still family-run, still having fun, and still making footwear people love. We're looking for an IT Manager who loves to get things done. This role is for someone who enjoys jumping into systems, solving real problems, and keeping the business running smoothly, while also helping us build smarter, more scalable tech for the future. Please note, to keep our small but mighty team collaborating efficiently, this role is based in person at our Renton HQ. What You'll Do (Day-to-Day) Own and support our core systems: ERP, WMS, EDI, networks, and devices Manage our M365 environment (Exchange, SharePoint, Teams, security & licensing) Actively troubleshoot issues, improve workflows, and keep systems humming Automate repetitive ERP tasks and streamline processes wherever possible Manage internal networks, security, backups, and disaster recovery Handle IT onboarding/offboarding - accounts, access, hardware, the whole deal Partner closely with Operations, Sales, Finance, and DC teams to solve problems fast Manage vendors, upgrades, and hands-on IT projects Keep clear, practical documentation so systems are easy to understand and support What We're Ideally Looking For 5+ years in IT, system administration, or IT project management Strong experience with cloud ERP, EDI, networking, and security Prior Microsoft 365 Admin experience A problem-solver who prefers action over theory Comfortable wearing multiple hats and jumping in wherever needed Clear communicator who works well across teams Preferred Education Bachelor's degree in Information Technology, Computer Science, or a related field Equivalent hands-on experience welcomed Relevant certifications (CompTIA Network+, Microsoft Azure Administrator, etc.) are a plus What We Offer Competitive benefits package; medical, dental, vision, life, and disability insurance 401k plus company match Employee purchase credit for free product Paid volunteer hours Open work environment with a casual dress code A collaborative and supportive team environment with a flat organizational structure Why This Role You'll be the person who makes sure things work today and helps make them better tomorrow. If you like ownership, impact, and building solutions that actually get used, you'll thrive here. Compensation dependent on experience: $95,000 - $125,000 annually

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Position Summary We're seeking a full-time IT Operations Manager for our Washington corporate office, located in the city of Bellevue. Within this role, you will lead innovative, technology-driven initiatives across IT Foundation Services. This role will be instrumental in managing complex programs that span Foundation Support, Infrastructure Build-out, Day 1 Onboarding, and ongoing Employee Engagement. At SHEIN, IT is at the forefront - delivering impactful, high-quality experiences to both internal and external customers every day, as well as HR, Finance, and various business teams. This role will play a critical leadership role in the design, planning, implementation, and optimization of cohesive, streamlined IT blueprints. These blueprints will encompass the necessary solutions, platforms, applications, and processes to support business needs. This position is essential to enabling SHEIN's rapid employee and business growth across global markets, including the Americas, Europe, and APAC. SHEIN Overseas IT is committed to enabling SHEIN's rapid global expansion by developing future-ready IT platforms, applications, and services. Our mission is to lead the strategy, architecture, roadmap, and execution of Overseas IT, ensuring alignment with business priorities and global standards. We strive to deliver exceptional value to internal and external stakeholders, to become a world-class global IT organization. This position reports to the IT Director, North America IT. Job Responsibilities Project Planning & Execution: Lead end-to-end project management for warehouse IT operations, from project initiation to final delivery. Develop detailed project plans, timelines, and milestones to track progress and ensure successful project delivery. Coordinate with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with business goals. Team Coordination & Stakeholder Management: Collaborate with cross-functional teams, including IT, production, procurement, and external partners, to ensure smooth project execution. Serve as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues Facilitate communication between technical and non-technical teams, translating technical jargon into business language when necessary. Budget & Resource Management: Manage project budgets, ensuring all expenses are within allocated funds. Allocate resources efficiently and ensure teams have the tools and support needed to meet project deadlines. Identify and mitigate potential cost overruns or resource constraints. Risk Management and Problem-Solving: Identify potential project risks and develop mitigation strategies. Monitor and resolve issues that arise during the project lifecycle to minimize disruptions and delays. Implement contingency plans to address unforeseen project challenges. Technology Implementation and Support: Work with engineer teams to implement studio-specific technology solutions, such as software systems for production, asset management, and workflow automation. Ensure that all technology solutions meet studio needs and industry standards. Oversee the testing and deployment of new tools, ensuring seamless integration with existing systems. Process Improvement: Evaluate current studio workflows and processes, identifying areas for improvement. Collaborate with operational and technical teams to streamline processes and improve efficiency using technological solutions. Implement best practices for project management and technology adoption. Reporting and Documentation: Provide regular project status reports to senior management, highlighting key achievements, risks, and recommendations. Maintain comprehensive project documentation, including project plans, status reports, and post-project reviews. Warehouse IT Management & Optimization: Manage and optimize warehouse IT systems, including automations, and robotics, ensuring efficient operations, performance monitoring, and continuous improvement initiatives. Apply advanced knowledge of warehouse IT operations and industry best practices, including system validation, qualification, and standards, to drive operational excellence. Job Requirements Bachelor's degree in Business Administration and Management, or a related field. Minimum 10 years of experience in data analysis, business operations, strategy, consulting, or related analytical roles. Ability to travel 30% of the time. Extensive program/project management experience, including establishing, scaling, and managing operations, along with resource and budget planning. Proven ability to influence without direct authority and drive alignment across diverse teams with potentially conflicting priorities. High emotional intelligence (EQ) and a collaborative team player capable of managing expectations across time zones and cultures. Lead and perform in a fast-paced, dynamic environment, managing shifting priorities, meeting critical deadlines, and providing clear guidance to team members while maintaining high performance under pressure to ensure project success and continuity. Proven leadership and team-building abilities, with extensive experience managing cross-functional teams. Proven track record in delivering projects with a deep understanding of customer needs, technology, quality, speed to market, and budget. Extensive experience with Agile methodologies, from roadmap planning to execution. Nice to Have Bilingual in Mandarin Benefits and Perks Bonus and RSU eligible Healthcare (medical, dental, vision, prescription drugs) Health Savings Account with Employer Funding Flexible Spending Accounts (Healthcare and Dependent care) Company-Paid Basic Life/AD&D insurance Company-Paid Short-Term and Long-Term Disability Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) Employee Assistance Program Business Travel Accident Insurance 401(k) Savings Plan with discretionary company match and access to a financial advisor Vacation, paid holidays, floating holiday and sick days Employee discounts Free weekly catered lunch Dog-friendly office (available at select locations) Free gym access (available at select locations) Free swag giveaways Annual Holiday Party Invitations to pop-ups and other company events Complimentary daily office snacks and beverages #LI-YC1 Pay Range$118,800-$201,600 USD

IT and Operations management 8 + Year experience in IT and Operations management SCVMM - Hyper-V management and administration Server Administration (2012, 2012 R2) Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Active Directory - Users and Groups management Office 365 /Azure AD Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter. Cisco UCS administration and configuration. Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Terminal Services - Remote Desktop Services Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration Additional Information If you are looking for a change and if you are interested in this job, you can contact me for more details. Direct Number- ************

Unisys Corporation is an American global information technology company that provides a portfolio of IT services, software, and technology. Job Description IT and Operations management 8 + Year experience in IT and Operations management SCVMM - Hyper-V management and administration Server Administration (2012, 2012 R2) Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Active Directory - Users and Groups management Office 365 /Azure AD Virtualization - vSphere 4 & 5, Virtual Infrastructure 3, ESX 2.x, vCenter, VMware Update Manager, DRS, HA, FT, VMotion, ESXi, VMware View 3 & 4, VMware Capacity Planner, VMware Health Analyzer, VMware Converter. Cisco UCS administration and configuration. Microsoft (2012, 2008, 2003, 2000). TCP/IP, DNS, DHCP, Active Directory, Group Policy Objects, LDAP IIS, FTP, NTFS, WSUS Clustering Solutions - Microsoft Cluster Services for File Systems, Database, and Application clusters Terminal Services - Remote Desktop Services Understanding of Storage & backup Systems - SAN, iSCSI, RAID - EMC Configuration Additional Information If you are looking for a change and if you are interested in this job, you can contact me for more details. Direct Number- ************

Enterprise IT Operations Manager Number of openings: 1 Type: Contract / Contract-to-hire Industry: Manufacturing / Services The Enterprise IT Opps Manager role is tasked with architecting, designing, planning, organizing, and implementing enterprise wide, scalable technologies to support overall corporate IT operations and ensure the stable operation of the company's IT computing, storage, networking, and other mission critical technology platforms. This role also maintains and establishes enterprise-wide standardization and operational documentation for all corporate IT systems, services, servers, storage, data networks, voice networks, and data protection. This role requires a highly motivated leader with robust infrastructure experience and a proven track record for success in delivering high performance, continuous improvement, and customer satisfaction. This is both a leadership role and hands on technical role. It involves developing and leading a technical team as well as managing budgets and delivering projects on time and on budget. Responsibilities include: Lead the Enterprise Platforms team that includes infrastructure, Operations, Security, and Networking. Provide leadership, management, direction, coaching, and motivation Lead the design and implementation of all corporate infrastructure solutions including, but not limited to security, LANs, WANs, Internet/intranet connectivity, wired and wireless connectivity, switches, routers, firewalls, storage, servers, and virtualization technology Manage the corporate Unified Communications infrastructure Lead the design, development and implementation of on-premise and cloud-based initiatives with an emphasis on standards and best practices to ensure internal/external systems are scalable, reliable, secure, supportable, and achieve IT, business, and budgetary objectives Proactively develop technological solutions to address problems that arise, improve the efficiency, streamline functions, and improve productivity of the organization's IT infrastructure Ensure business continuity through the implementation of best practice security principles to prevent confidential data from being exposed to unauthorized users Ensure technology documents, maintenance agreements, and service contracts related to technology operations and/or technology services are evaluated, updated and processed Establish relationships and manage 3rd party vendors around both ongoing operations and solutions/engineering. Oversee managed solutions and contractual services Requirements Four-year college degree in a related field, preferably in Computer Science, Information Systems, Engineering, or equivalent business experience. Minimum 7 years' IT experience. 2+ years' experience managing people Strong technical background in all areas involved in building an infrastructure dedicated to deliver scalable compute, storage, network and voice services at high availability and resiliency levels System and Network Security - IPS/IDS, Firewalls, Anti-virus, Encryption Databases Network design, management and Monitoring - LAN, WAN, WLAN Business Continuity - Backup, Recovery, Archival, Fail-over Server and Storage Systems, including infrastructure as a service A good understanding of Payment Card Industry Data Security Standard (PCI DSS) is helpful Demonstrated leadership in proactively providing solutions, taking initiative, and exhibiting customer service excellence. Strong team and time management skills; Strong analytical and decision making skills with proven ability to manage complex tasks Excellent verbal, written and interpersonal communication skills with ability to collaborate internally, cross-functionally, and across management levels in formal and informal settings Continuous learning agility to maintain up-to-date knowledge of emerging support tools and technologies; Flexibility to perform in an ever-changing work environment

: IT Operations Manager (EMS 3) Join an exciting team! Washington Technology Solutions (WaTech) is a national leader in adopting new, innovative technologies that transform the way Washingtonians receive state services. As the state's central technology agency, WaTech is responsible for core IT services and guides the strategic direction of technology across multiple programs and domains. About the position This position is a part of WaTech's Customer and Partner Services unit within the Strategy & Management Division (SMD). The unit leads customer-facing support operations, including the Customer Support Center and Small Agency IT Support Services, which provide IT support for WaTech and state agency customers. This position reports directly to the Assistant Director for Customer & Partner Services, The IT Operations Manager directs WaTech's Tier 1 customer support services and WaTech service management practices to ensure timely, high-quality support for WaTech staff, state agency partners, and the public. Some of what to expect with this role: * Set the strategic direction for WaTech's Information Technology Service Management(ITSM) approach and ensure Information Technology Infrastructure Library(ITIL)-based processes are consistently applied across operational teams that use ServiceNow and other service management practices. * Lead the development, standardization and continuous improvement of ITSM practices. * Serve as the product owner for ServiceNow, defining requirements, setting priorities and approving configuration changes. * Lead the design and maintenance of WaTech's service catalog to ensure services are clearly defined, mapped in ServiceNow and described in plain language. * Own the process for updating Service Action Plans (SAPs) for WaTech services, ensuring plans include objectives, key results and performance measures. * Define and maintain service maturity goals and lead WaTech's efforts to improve operational consistency, customer experience and accountability. * Oversee vendor-delivered work within ServiceNow, validating performance, approving deliverables and prioritizing enhancements. * Develop and maintain documentation, training resources and process guidance to support staff and customer understanding of service management practices and ServiceNow capabilities. * Direct operations of WaTech's customer support team, ensuring effective and timely resolution of technology-related issues. * Conduct audits of Tier 2 support groups across WaTech to identify work that can and should be transitioned to the Customer Support Center. * Ensure Tier 1 incidents are resolved by the Customer Support Center or are escalated appropriately to Tier 2 or Tier 3 teams for widespread, higher-level incidents for continuity and customer communications until final resolution. * Direct WaTech's internal information technology portfolio tracking practices, ensuring that investments, projects and operational systems are documented, prioritized and aligned with WaTech's business and strategic goals. Here's what we're looking for: * At least 10 years of professional experience in technology operations, customer support or service intake within a public-sector, enterprise, complex or multi-agency environment. This experience must include: * At least five years of supervisory experience, including assigning work, evaluating performance, and providing coaching or direction. * At least four years of experience implementing and directing ITSM practices, including incident, request, change, problem, and knowledge management. * At least three years of experience in the following: * Implementing or maturing ITSM practices using the ITIL framework. * As a product owner or business lead directing platform work in ServiceNow or a comparable enterprise service management tool. * At least two years of experience in the following: * Managing service operations or support functions within a shared services or central IT organization. * Leading performance reporting or service-level management efforts, including the design and use of dashboards or customer satisfaction measurement. * Leading operational response during service outages, incidents or emergency events. * A combination of education or training in information technology can substitute on a year-for-year basis for up to two years. * Strong communication skills, including the ability to present information clearly to both technical and non-technical audiences. * Ability to manage multiple priorities and make independent decisions in a dynamic and customer-focused environment. Preference may be granted to applicants with the following: * Experience working in or with Washington state government or a comparable public-sector environment. * Experience leading organizational change, particularly in technology modernization, customer support transformation or process standardization efforts. * Experience applying organizational or statewide policies and standards within a technology or service delivery setting. * Experience leading operational change or process improvement efforts, particularly in a service delivery or technical support context. * ITIL certification and direct experience applying ITIL-based practices to standardize, improve or scale IT service delivery. * Experience ensuring technology portfolio tracking complies with policy and supports planning, reporting and Technology Business Management (TBM). Telework: This position will have occasional onsite requirements. The incumbent must be available to report in person for activities such as in-office leadership meetings, team coordination, agency events or critical service issues. Onsite presence will be at least once weekly, including in response to emergencies or unplanned incidents affecting service operations. We value diversity and different perspectives: WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity. What WaTech offers: As an employee of WaTech, you'll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more. While WaTech is headquartered in Olympia, Washington, which is near some of the country's most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance. To learn more about WaTech and what our employees enjoy about working here, please visit our website. How to apply: Applications for this recruitment will be accepted electronically. Please select the large "apply" button at the top of this announcement. You may need to create a profile and account in Washington state's automated application system. We invite you to include your name and pronouns in your material to ensure we address you correctly throughout the application process. To be considered for this position you will need to: * Submit a complete Online Application. * Answer all required Supplemental Questions. * Attach a Letter of Interest that addresses how your experience qualifies you for this role. * Attach a Resume that clearly documents the work history, training, and education that makes you a viable and competitive candidate for this position. * Your application should include Three Professional References that can speak to your work performance, technical skills and job competencies. Be sure your reference list includes their full name, nature of the relationship (i.e. company and supervisor, coworker, etc.), and phone number. *We will not conduct reference checks without your signed release. Note: Applications without the requested information identified above or containing supplemental question responses with comments such as "see resume" may lead to your application being disqualified from consideration. By submitting your materials, you affirm that all information is true and correct. Any untruthful or misleading information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal. Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number prior to submittal.) Conditions of employment: This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position and is a continued condition of employment. Recruitment process: First round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date during the recruitment process. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions. There may be an assignment as a part of the assessment process. Contact us: For inquiries about this position, please contact Rebekah Wilkes at ************** or email to ************************* Persons requiring accommodation in the application process or for an alternative format may contact Human Resources at ************** or Human.Resources@watech.wa.gov.Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or **************. WaTech complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

Job Title: Business Application Manager Reports to: Senior Manager of Innovation & Technology Pay range: $90,000-$115,000/year(Salary, Exempt) About Cochran Light up your career path and join Cochran, a trailblazer in the Pacific Northwest's electrical and technology construction scene. We are at the forefront of fostering innovation in the Pacific Northwest and beyond. As one of the largest woman-owned contractors in the PNW, we take pride in powering innovation, human well-being, and community. Our success is driven by the extraordinary talent of our team members, and we are committed to fostering a workplace where employees thrive. Since 1954, Cochran has played a major role in designing and installing electrical and technological infrastructure throughout the Pacific Northwest and across the country. With expertise in electrical, security systems, audio/visual, communications, service, and maintenance, our dedication to fresh thinking and proven execution is full-service. Our values are proven, not explained: Be Transparent. Be Kind. Be Accountable. Be Respectful. Be Proactive. Be Inspired. Be Brilliant. We've brought skylines, arenas, factories, even robots to life. While our technology evolves, our commitment to excellence never wavers. We're ready to light the way, will you join us? About the Role The Business Applications Manager is responsible for managing user access, system configuration, and project settings across multiple business applications within the organization. This role ensures smooth workflows by controlling user permissions, setting up project structures, managing document control, and overseeing the implementation of digital workflows. The Business Application Manager will act as a key point of contact for project teams regarding platform usage, troubleshooting, and ongoing support. Essential Duties & Responsibilities Manage user access, project settings, and overall system configuration within multiple business platform environments. Control user permissions, set up project structures, manage document control, and oversee workflow implementation across various business applications. Provide platform support, troubleshooting issues, and serve as primary contact for project teams regarding platform usage and operations. Support integration of SaaS (Software as a Service) platforms with other business systems, collaborate with teams and SMEs to develop training materials, and maintain platform documentation. Monitor platform performance, ensure security and compliance, and automate routine administrative tasks. Coordinate with SaaS service providers and other vendors for support, updates, and issue resolution. Collaborate with IT, sourcing, and business stakeholders to identify, document, and implement platform business solutions. Plan and document best practices for application adoption, license provisioning, and user onboarding/offboarding. Support the development and tracking of KPIs for platform adoption, usage, and user sentiment. Evaluate and monitor applications to reduce redundancy and improve cost-effectiveness. Foster ongoing partnerships with IT, vendor management, and department leaders to enhance digital transformation plans and increase organizational ROI, effectiveness, and agility. Support identification and implementation of the most effective application and digital tools and solutions to drive business growth and productivity. In this role, you will have the opportunity to: Technical- Proficient in managing SaaS applications, cloud computing, cybersecurity, integration, and automation. Analytical- Skilled in data analysis and monitoring platform usage. Problem-Solving- Strong troubleshooting and critical thinking abilities. Communication- Excellent verbal and written communication skills. Project Management- Effective multitasking and organizational skills. Interpersonal- Collaborative and strong customer service orientation. We are looking for someone with the following competencies: 5+ years of experience managing SaaS platforms or in a related discipline. Experience in construction industry particularly in Mechanical, Electrical, and Plumbing (MEP) is preferred. Relevant certifications in SaaS administration, cloud platforms, or related technologies. Experience with a variety of SaaS tools (e.g., project management, collaboration, design, finance, HR, etc.). Familiarity with integration of SaaS platforms into broader enterprise environments. Why Cochran? Company Benefits PTO | 401k | Medical, Dental & Vision | Life Insurance | Seven Paid Holidays | Voluntary Benefits | EAP Other compensation bonuses are eligible. DEIB Statement Cochran, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Accessibility Statement This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Cochran, Inc. is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in all aspects of employment, including the application process. To request a reasonable accommodation, contact: *****************. Compensation (Pay Range): $90,000-$115,000/year(Salary, Exempt) An employee's compensation level within the range will be based on several factors, including but not limited to geographic location, experience, relevant education, qualifications, skills, organizational needs, and performance. *Bonus pay based on percentage of salary, adjusted by company and individual performance. Join Cochran and bring your expertise in Electrical Construction to a company dedicated to innovation and excellence. We are excited to welcome a leader who will be pivotal in our continued growth and success!