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Senior installation technician vs lead support technician

The differences between senior installation technicians and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior installation technician and a lead support technician. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $48,734 average annual salary of a senior installation technician.

The top three skills for a senior installation technician include technical support, HVAC and security systems. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Senior installation technician vs lead support technician overview

Senior Installation TechnicianLead Support Technician
Yearly salary$48,734$95,420
Hourly rate$23.43$45.88
Growth rate10%10%
Number of jobs65,955115,952
Job satisfaction--
Most common degreeAssociate Degree, 42%Bachelor's Degree, 54%
Average age4242
Years of experience22

Senior installation technician vs lead support technician salary

Senior installation technicians and lead support technicians have different pay scales, as shown below.

Senior Installation TechnicianLead Support Technician
Average salary$48,734$95,420
Salary rangeBetween $40,000 And $58,000Between $64,000 And $140,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Google
Best paying industry-Technology

Differences between senior installation technician and lead support technician education

There are a few differences between a senior installation technician and a lead support technician in terms of educational background:

Senior Installation TechnicianLead Support Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 54%
Most common majorElectrical EngineeringComputer Science
Most common collegeStanford UniversityStanford University

Senior installation technician vs lead support technician demographics

Here are the differences between senior installation technicians' and lead support technicians' demographics:

Senior Installation TechnicianLead Support Technician
Average age4242
Gender ratioMale, 95.6% Female, 4.4%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior installation technician and lead support technician duties and responsibilities

Senior installation technician example responsibilities.

  • Install, manage, and troubleshoot CAT3, CAT5, CAT6, and fiber optic infrastructures throughout the greater Tulsa area.
  • Install, relocate and repair of RF shield enclosures and anechoic chambers.
  • Operate instrumentation and telemetry systems comprise of components such as transmitters, recorders, computers, data conditioning and conversion equipment.
  • Install T1 data lines and perform bit error rate (BER) tests using T-BERD T1 error detection equipment.
  • Operate instrumentation and telemetry systems comprise of components such as transmitters, recorders, computers, data conditioning and conversion equipment.

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Senior installation technician vs lead support technician skills

Common senior installation technician skills
  • Technical Support, 14%
  • HVAC, 10%
  • Security Systems, 9%
  • Switches, 8%
  • Fiber Optic, 7%
  • PC, 6%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

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