Senior operations manager jobs in Allen, TX

Dallas, TX $130k - $150k + Performance Bonus Ready to Lead with full autonomy? This is where you take your career to new heights! You'll join a company new to the roofing industry backed by a powerful equity platform, not as an employee but as a true partner with a seat at the table. You'll thrive in a culture built on a competitive, sports-driven mindset, where your leadership directly impacts profitability, growth, and long-term success. This is your chance to build and lead a top-tier operations team in a booming market and establish yourself as the driving force behind Dallas empire! What's in it for you? PTO EBITDA Earnings Vehicle + gas card Performance Bonus Finders Commission 401k with company match Health, dental and vision insurance Company Story This private equity-backed business is rapidly expanding its footprint in the commercial roofing sector. With 3 acquisitions in the past 90 days. The group was launched recently and has already made a name for themselves. They are looking to grow quickly and have $100 million in capital to invest. The company's vision is to grow nationally by partnering with existing businesses, while allowing those businesses to keep their identity and culture, and building new locations across the U.S. It's all the fun of entrepreneurship without the risk. What they do The company focuses exclusively on commercial roofing, with most of its work centered on re-roofing projects. They also take on new construction and service work. A key objective is to continue building out the service and repair division. Requirements Proven track record managing multi-million-dollar roofing projects with responsibility for cost control and margin performance. 3+ Operations Leadership experience Strong reputation in the Dallas roofing market is a plus. hands-on, disciplined operator with a player/coach; leadership style. Don't hesitate and APPLY NOW. Don't have a resume? No problem, just get in touch with me directly: ***************************** / (754) - 307- 0835 Not quite for you but know someone perfect? Refer a friend and if we place them, you get $1000!

We are a rapidly growing firm looking for a Division Manager to run our DFW wastewater construction business! The Division Manager will oversee all operational aspects of the wastewater division, focusing on the management of lift stations and pump stations. This role requires strategic leadership to ensure efficient operations, compliance with regulations, and the implementation of best practices in wastewater management. Compensation: Up to $150k base + division profit sharing (potential total income of $250k+) Key Responsibilities Lead and manage the wastewater division, including lift stations and pump stations. Develop strategic plans to improve operational efficiency and service delivery. Ensure compliance with local, state, and federal regulations regarding wastewater management. Manage budgets, forecasts, and resource allocation for the division. Oversee the maintenance and operation of lift pumps and related equipment. Collaborate with engineering and technical teams to optimize facility performance. Provide leadership and mentoring to division staff, fostering a culture of safety and excellence. Qualifications Bachelor's degree in Engineering, Environmental Science, or related field. Minimum of 10 years of experience in wastewater management, with at least 5 years in a leadership role. Proven experience in managing lift stations and pump stations. Strong understanding of regulatory requirements and industry best practices. Excellent communication and interpersonal skills. Demonstrated ability to lead and motivate a diverse team. Experience with budgeting and financial management in an operational context. Benefits Profit Sharing Equity Medical Dental Vision Retiremenent Plan PTO Per Diem Company Vehicle Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: kevin.jones@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KJ2-1858990 -- in the email subject line for your application to be considered.*** Kevin Jones - Recruiting Manager For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/08/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities-by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised We are searching for an experienced Director of People Operations to join our corporate team headquartered out of our office in Plano, TX. Position Summary: The Direcor of People Operations will own benefits administration, multi-state compliance, policy standardization, and core HR operations. This is a high-impact role focused on building scalable processes, ensuring legal compliance, and improving employee experience across the organization. Responsibilities: Lead and manage enrollment for medical benefits and 401(k) Manage leave (FMLA, maternity, etc.) Standardize tracking and employee education Update employee handbooks and benefits policies Complete ACA reporting (1095-C forms) Own workers' compensation process and documentation Build and maintain multi-state employment law matrix (non-compete, payout rules, PTO/sick time, etc.) Respond to DOL inquiries and ensure consistent job descriptions/offer letters Standardize write-ups, performance documentation, and exit interviews in Paylocity Automate and maintain accurate org charts Lead compensation benchmarking and standardize comp change processes Design and pilot a performance review process with goal setting and tracking Launch employee satisfaction surveys and standardize the employee complaint/hotline process Centralize and standardize background checks across all states Develop consistent interview frameworks and onboarding/offboarding workflows Education, Skills, Experience: 5+ years of progressive HR experience with deep expertise in benefits and multi-state compliance Proven track record owning open enrollment, ACA reporting, FMLA administration, and workers' comp. Song knowledge of federal and state employment laws (U.S.) Experience with Paylocity or similar HRIS strongly preferred Exceptional project management skills Able to drive multiple 30/60/90-day initiatives to completion Experience building or scaling HR processes in a 200-1,000 employee organization Excellent written communication (policy writing, employee handbooks, guides) High attention to detail and commitment to audit-proof documentation Benefits: Competitive pay Yearly bonus Medical benefits 401(k) with company match PTO and sick time

Savills is a globally recognized commercial real estate advisor that offers tailored, full-service solutions to empower businesses in making strategic real estate decisions. Within this environment, the North American Pursuits team plays a critical role in shaping how the firm competes and wins new business. By combining disciplined process, creative storytelling, and deep collaboration with our brokers, the Pursuits team has directly elevated win rates and redefined how Savills presents itself to clients. We are seeking a Senior Pursuits Manager to add strategic depth and leadership to this high-performing team. This individual will bring the experience and judgment to independently guide pursuit strategy for a wide range of opportunities, ensuring that solutions are aligned with prospect needs and that the right mix of resources are deployed. By operating as a trusted advisor to brokers, the Senior Pursuits Manager will help craft compelling strategies, assemble integrated pursuit teams, and position Savills for success in competitive environments. This is both a strategic and hands-on role. The right candidate will balance tactical execution with the ability to influence, coach, and lead senior professionals throughout the pursuit lifecycle. From uncovering prospect needs and shaping solutions, to guiding storylines, developing content, and preparing teams for presentations, the Senior Pursuits Manager will be accountable for ensuring pursuits are disciplined, creative, and client-focused. ESSENTIAL DUTIES & RESPONSIBILTIES: Diagnose prospect needs in partnership with brokers, uncovering business drivers and aligning Savills' capabilities into solutions that directly address client goals. Assemble the right pursuit team by recommending and integrating experts across disciplines, including workplace strategy, financial consulting, project management, GIS & labor/location analytics, ESG, and others, to deliver a holistic, client-focused solution. Drive pursuit positioning and story development, shaping the overarching narrative, coaching team members on win themes, and ensuring clarity and confidence in delivery. Develop and evolve pursuit content throughout the lifecycle, sometimes months or more than a year, building on a consistent narrative and collaborating closely with Creative Services and pursuit colleagues to create compelling proposals, presentations, and supporting materials. Coach and prepare pursuit teams for high-stakes presentations, ensuring consistent delivery of the story, confidence in key messaging, and alignment with client expectations. Lead structured debriefs to capture lessons learned, provide feedback to brokers and team members, and identify opportunities to strengthen future pursuits. Manage end-to-end deliverables for proposals, RFPs, and presentations, balancing competing priorities and deadlines while ensuring quality and alignment with win themes. Collaborate with subject matter experts to refine pursuit library content, capturing differentiators and best practices for reuse across the business. Streamline pursuit processes and apply best practices in strategy, storytelling, and delivery to raise quality, improve consistency, and increase win probability. QUALIFICATIONS: Education: Bachelor's degree. 5 - 7 years of experience in business development, marketing/communications or sales support for a professional services organization. Commercial real estate experience is required. Extremely strong written and verbal communication skills. Strong project management, organizational, and critical thinking skills, with demonstrated ability to work in a fast-paced, high-pressure environment. Strong interpersonal skills, with the ability to build relationships across the organization at all levels and functions while collaborating effectively. Proven ability to use influence to drive results, independently or as part of a team, in a fast-paced environment with limited direct authority. Excellent written and verbal communication skills, including the ability develop and deliver presentations that synthesize complex problems and recommended solutions. Advanced experience in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator). QUALITIES & ATTRIBUTES: Positive, proactive individual who takes initiative and follows through on projects/responsibilities. Quick learner and highly motivated self-starter who can work with limited guidance. Confident, compelling communicator with developed presentation skills. Strong sense of integrity with the ability to handle sensitive issues and maintain confidentiality. Ability to thrive in a dynamic environment. Superior organizational skills and attention to details. Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Manager, Diagnostic Services, Breast Health Primary Purpose Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to ensure common departmental goals are met. Acts as a liaison to physicians, administration, patients/families, and other disciplines for the department. Minimum Specifications Education Must be a graduate of an accredited Radiologic Technology program. •Must have an Associate Degree in a healthcare related field. •Bachelor's degree in a health care field or business administration is preferred. Experience •Must have eight (8) years of related healthcare experience, to include two years of leadership experience. May have an equivalent combination of education and experience to substitute for the experience requirements. Certification/Registration/Licensure Must be registered by ARRT with subspecialty certification in Mammography. State of Texas as a Medical Radiologic Technologist (MRT) Must be in possession of active, valid BLS (Healthcare Provider) level CPR credential. Responsibilities 1. Responsible for quality management practices that deliver effective and efficient services and ensure optimal patient outcomes. Collaborates with medical staff and administration to assess operations and evaluate quality. Identifies and analyzes the design of jobs and work processes implementing appropriate changes to improve effectiveness, productivity and efficiency, and patient access. Directs, reviews, and evaluates performance improvement plans/projects, utilizing performance indicators to track/trend outcomes. Organizes & facilitates maintenance of all quality initiatives within the department. 2. Directs, reviews, and evaluates delays, medical record audits, and other practice feedback. Responds to patient safety posts and investigations within established department expectations. 3. Responsible for the effective financial management of the assigned areas department, ensuring appropriate use of department resources. Develops operating and capital budgets ensuring that departments have the necessary funds to carry out established goals and objectives. Utilizes benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing volume and acuity requirements. Correlates volume, revenue, and cost to meet operating requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual departmental and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements, and evaluates detailed action plans to correct variances. 4. Selects, trains, supervises, motivates, and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well as ensure satisfaction and quality of work-life needs. 5. Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change. Coordinates facilitates, and trends software upgrades and optimization of various systems impacting the department. Must participate in various user groups to ensure required clinical operations are maintained and supported. Oversees connectivity of department modality equipment to integrated technologies. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed. 6. Performs exams/procedures as needed. Accesses and handles selected medications with scope of licensure. 7. Identifies achievable initiatives to improve work processes and improve customer (internal as well as external) satisfaction. Formally makes recommendations to leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of the department and the mission of Parkland. Meets or exceeds annual patient satisfaction goals established by leadership and Parkland. 8. Oversees purchase, maintenance, and repair of equipment across the system including troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and efficient workflow with the departments. Collaborates with clinical engineering to ensure that all equipment is safe and maintained appropriately. 9. Cultivates and maintains positive working relationships with management, physicians, nurses, hospital staff, students, and vendors in order to provide optimal patient care, and interdepartmental cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and department goals. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.

Korn Ferry has partnered with an industry leading appliance manufacturer to identify a Director of Operations to be based out of their Dallas, Texas location. The Director of Operations will be highly visible, reporting directly to the COO of the organization. The Director will oversee the following functional areas: Hardware & engineering Operations; Installations & Customer Engagement; Logistics & Procurement; and Strategy. The ideal profile will have had prior experience and successes leading in a tech-focused environment with the product(s) involving both hardware & software. This is an excellent opportunity to join an evolving company that is in growth mode and have a direct impact on all facets of the operation. Requirements and preferred experience: Bachelor's Degree with preference being in an Engineering-related field Previous Project Management Experience highly preferred Experience leading in a tech-focused environment SE: 510764459

About CVG CVG Properties is a privately owned multifamily investment and management firm with approximately 2,400 units across four states. While most of our portfolio is self-managed, our three Dallas communities are currently managed by a strong and experienced third-party management partner. CVG maintains high operational standards across all assets and is expanding its presence in Texas with a dedicated leader who can enhance property performance and customer satisfaction. Position Overview The Dallas Portfolio Operations Manager is a newly created role designed to strengthen ownership oversight, elevate on-site execution, and support the teams managing CVG's Dallas Communities. This is a unique, high impact role combining elements of Regional Manager, Property Manager, Marketing/Leasing Strategist, Auditor, and Resident Experience Champion. This role does not replace or supersede the authority of the third-party management company but serves as a support and resource to management and an active participant in the daily operations on behalf of ownership. The Portfolio Operations Manager is employed by CVG, works with and reports to CVG Leadership, but works day-to-day alongside and in collaboration with our third-party management leadership team and on-site team members to maintain CVG's expectations for service, presentation, and operational excellence. This role acts as CVG's on-the-ground representative partnering with on-site teams to ensure exceptional customer service, strong operational execution and consistent asset presentation. The ideal candidate is a seasoned multifamily professional with regional-level capability, deep knowledge of the Dallas market, and a track record of developing strong on-site teams. This role requires someone who is highly visible at the communities, skilled at diagnosing operational gaps, and energized by improving the resident experience. What We Offer In addition to a collaborative and supportive team environment with an understanding that you are our most important asset we offer: A competitive salary with a year-end bonus Medical / Dental Coverage / vision coverage Paid Time Off 401(k)-Retirement with Company Match of 50% of every dollar contributed, up to 3% of annual wages Vehicle and cell phone reimbursements or allowances Educational opportunities/reimbursement toward career goals and development Excellent growth & promotion opportunities Core Responsibilities Portfolio Oversight & Performance Support Conducts weekly thorough property evaluations including unit inspections, grounds walks, building checks, and common-area reviews to ensure the highest level of curb appeal, office operations, maintenance operations, and completive market positioning. Assesses leasing, maintenance, and customer-service processes to identify areas for improvement and opportunities to align with CVG's operating standards. Validates readiness of vacant and made-ready units confirming that interiors reflect CVG's quality expectations. Monitors maintenance work order completion timelines focusing on a 24-hour completion timeline and collaborates with the property teams to improve responsiveness and overall workflow. On-Site Team Development & Collaboration Provide mentorship, coaching, and operational support to on-site staff in coordination with third party management leadership. Strengthen communication across leasing, maintenance, management, and the third-party regional leadership. Reinforce a performance-oriented culture centered on resident satisfaction, accountability, and teamwork. Observe leasing tours, phone calls, renewal pitches and customer interactions and provide support, direction and guidance as necessary. Resident Experience & Retention Promote a service philosophy focused on proactive communication, consistent follow-up, and meaningful resident engagement. Review touchpoints across the resident journey (move-ins, renewals, service requests, events) and recommend enhancements that improve satisfaction and renewal likelihood. Analyze retention data, feedback, and customer interactions to support continuous improvement. Leasing Strategy & Market Positioning Evaluate leasing presentations, marketing strategies, and follow-up processes to strengthen conversion rates. Evaluate traffic sources, leasing conversions, follow-up and marketing effectiveness. Conduct, Implement and support outreach efforts to local employers, referral partners, and rental locators to expand lead sources and enhance local partnerships. Monitor traffic quality, pricing strategies, and competitive positioning across the submarket. Implement, review, support and assist with all social media posts, on-line listings and general marketing efforts including updating on-line ads, photos, descriptions and promotions. Assist with and participate in the planning and execution of Monthly resident events Pricing & Competitive Environment Shop (in person, on-line and via phone) the completive property set for each community regularly to assist with pricing recommendations and to ensure the properties are positioned successfully in the market and submarket. Review or conduct market surveys to help set or adjust the pricing and marketing strategy. Attend and help lead bi-weekly pricing calls with CVG and the community managers to set rental rates, specials, leasing criteria, and leasing goals for each property. Capital Expenses & Projects · Establishes and maintains strong vendor relations to ensure all properties are receiving the best service and pricing. · Coordinates bids, meets with vendors, helps negotiate contracts and helps oversee any cap ex projects from start to completion. · Works with Ownership and Asset Management to implement the strategic plan for each community. Ownership Communication & Reporting Serve as CVG's on-the-ground representative by delivering objective assessments, timely updates, and actionable insights. Provide regular reports on property conditions, staffing effectiveness, market activity, and operational challenges. Ensure properties deliver an ownership experience that is consistent with CVG's Standard Qualifications Minimum 5 years of multifamily experience, including progressive on-site roles and Regional-level exposure. Strong understanding of Dallas multifamily submarkets, renter demographics, and competitive trends. Demonstrated ability to mentor, influence, and elevate on-site teams Exceptional attention to detail with a strong operational mindset. Ability to interpret property performance metrics and identify root causes of operational inefficiencies. Excellent interpersonal, communication, and organizational skills. Comfortable working independently, spending significant time at properties, and serving as a high-trust representative for ownership. Reliable transportation and the ability to travel between properties, daily, weekly as needed. Desired Strengths Confident, polished communicator Proactive problem-solver Strong sense of ownership and pride Deep commitment to resident service Ability to build buy-in with diverse teams Property Management software (Yardi & Real Page preferred) experience A solid understanding of and ability to use Excel This should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. In addition to a competitive wage, CVG also provides eligible employees with a comprehensive benefits package including the opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, retirement savings plans (401K with company match), life insurance and disability programs, and paid time away from work.

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations. As a Sr. Manager, Wealth Advisor within Schwab Wealth Advisory (SWA), you are joining a premier, fee-based, and non-discretionary investment advisory solution, providing clients with a personal relationship, specialized service, and ongoing advice built on Schwab's approach to investing. You will have a direct impact on the lives of clients, working as a fiduciary within a dedicated Schwab Wealth Advisory team to deliver an exceptional client experience. SWA's advice philosophy will empower you to use a vast array of products (i.e. stocks, bonds, ETFs, mutual funds, separately managed accounts, option trading), setting you up for success to help clients manage their more complex portfolios and achieve their goals. You'll grow within an experienced, collaborative team, while deepening relationships with various partners, including industry leading advisors. You'll also have the opportunity to mentor junior SWA team members. If you are looking to develop with a firm that will challenge you to deepen your wealth management expertise, within a role that allows you to help clients while doing what you love, this may be the opportunity for you. What you have Required Qualifications: CFP designation or CFA designation Bachelor's degree Active and valid FINRA Series 7 license May be obtained with a 120-day condition of employment Active and valid FINRA Series 66 license required May be obtained with a 120-day condition of employment Five or more years of advisory experience, including creating and customizing financial plans and portfolios for clients. Preferred Qualifications: Five or more years working directly with clients in the financial services industry highly preferred In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

Head of US Business Lines - Restaurant Group based near DFW Airport DFW Airport Area This role serves as the senior executive responsible for leading all aspects of our U.S. business. This role oversees the entire business for the country, with a focus on strategic growth, operations, stakeholders' engagement, financial performance, partnerships, and team development across all business units, including restaurants, hospitality services, and new market openings. Reporting directly to the Senior Vice-President, Americas, this role will drive the company's mission to deliver exceptional travel experiences while ensuring sustainable profitability, operational excellence, and brand consistency across the American market. Strategic Leadership & Growth Develop and execute the U.S. business strategy in alignment with global goals, ensuring sustainable growth and profitability. Overall responsibility for the U.S. business, with oversight on performance management across all U.S. entities through executives across the business and country-level units. Identify and evaluate new business opportunities, partnerships, and market expansion initiatives. Represent the company to strategic partners, airport authorities, investors, and key stakeholders across the region. Operational & Financial Excellence Oversee the performance of all business units, ensuring efficient operations, strong service delivery, and achievement of KPIs. Maintain full P&L responsibility for the U.S. region, optimizing revenue, margins, and resource allocation. Lead ongoing operational audits, performance reviews, and cost-efficiency initiatives to enhance profitability. Champion innovation, technology adoption, and process improvements to elevate customer experience and operational efficiency. Ensure compliance with all regulatory, safety, and food safety standards across lounges and service points. Leadership & People Development Mentor, and lead a high-performing executive team responsible for operations, legal, accounting and finance, HR, business development, business planning, and culinary. Foster a culture of accountability, collaboration, and excellence across the U.S. organization. Partner with HQ to align corporate culture, strategy, and organizational design with global priorities. Oversee succession planning, leadership development, and employee engagement initiatives to ensure long-term organizational success. Business Development & Openings Oversee new lounge openings and expansions across the U.S., from concept to full operational launch. Ensure all openings meet brand, financial, and service standards, with a strong focus on ROI and customer satisfaction. Drive cross-functional coordination between Operations, Procurement, HR, and Training to ensure seamless openings. Brand, Partnerships & Representation Serve as the primary representative and spokesperson for the company in the United States. Strengthen relationships with key business partners, airport authorities, and industry stakeholders. Promote the company's reputation for excellence, innovation, and guest experience. Lead U.S. communications, media relations, and brand positioning in collaboration with HQ marketing and PR teams. Qualifications Bachelor's Degree in Business Administration, Hospitality Management, or a related field; MBA or equivalent preferred. Minimum of 15 years in leadership experience, including at least 5 years in an executive or regional leadership capacity. International experience within the Hospitality Industry, working either abroad or with previous experience dealing with international culture and customer experience. Proven track record managing multi-site, hospitality, or service-based operations with full P&L accountability. Experience leading new market expansions, business development, and organizational transformation. Strong financial acumen, strategic mindset, and data-driven decision-making ability. Exceptional leadership, communication, and stakeholder management skills. Ability to thrive in a fast-paced, growth-oriented, global environment. Willingness to travel up to 50% of the time; based in the Dallas-Fort Worth area.

Title: Field Operations Manager Duration: Permanent Salary: $125,000 - $130,000 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include Health, Dental, Vision insurance, Flexible work schedule, Paid time off, and Stock options Must Haves: 7+ years in telecommunication Projects/Operations Management: tower services, field ops, or infrastructure deployment Experience managing crews, vendors, or subcontractors - Demonstrated ability to lead field operations at scale and drive accountability Hands-on leadership style with a builder mentality - Ability to read and interpret, Construction Drawings, MOP's, and Structural analyses Familiarity with 5G/4G/LTE technologies Pluses: Experience with Ericsson, AT&T, or similar tower ecosystem players Familiarity with AI-supported scheduling tools or workforce platforms Military logistics or multi-site field rollout experience Job Overview: Insight Global is assisting a client in identifying a Field Operations Manager to lead deployment execution across its growing multi-state tower crew business. This role is responsible for day-to-day crew oversight, scheduling, subcontractor management, and field-level issue resolution. It's ideal for someone who enjoys being in the thick of operations - coordinating resources, solving real-time problems, and building scalable systems from the ground up. Key Responsibilities Coordinate daily scheduling and deployment of tower crews across multiple regions Oversee subcontractor performance, onboarding, and compliance - Manage logistics including tools, travel, timelines, and field escalations Build and implement SOPs, safety protocols, KPIs, and reporting dashboards Act as the primary point of contact between crew leads, operations staff, and executive leadership Track vendor accountability and support the integration of scheduling and workforce systems Lead weekly operations calls and resolve performance issues in collaboration with HR and Finance Propose improvements to operational structure as the company scales

We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem-solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company. With a focus on giving our seniors the option to age in place, we are seeking out an elite leader to spearhead the growth of this branch. This location is already established, which is a bonus! Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Full-time M-F Benefits: Base salary ($80,000) with an additional 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car that can be used for both personal and work use with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities Cornerstone provides full funding-no investment required Location: Arlington, TX 76011 Ability to Relocate: Relocate before starting work (Required) Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

Store Director- Sara's Market & Bakery (Richardson, TX) About Us Sara's Mediterranean Market is a family-owned business known for its fresh produce, premium meats, grilled dishes, and renowned French pastries. With locations in Richardson and Frisco on the way, we've been serving our community since 1998 with exceptional hospitality and high-quality Mediterranean foods. We are seeking a Store Director to lead our Richardson location. This is an exciting opportunity for a driven and experienced individual who thrives in a fast-paced environment and is passionate about providing excellent customer service. Position Overview The Director will oversee the daily operations of Sara's Market, ensuring the highest standards of quality, service, and cleanliness. This role requires leadership, strategic thinking, and operational expertise to maintain efficiency and profitability. You will also be responsible for driving sales growth, managing staff, and ensuring customer satisfaction. Key Responsibilities Lead and manage the daily operations of the market, including the meat market, fresh produce section, and prepared foods. Maintain high standards of product quality, food safety, and sanitation. Oversee hiring, training, and development of store staff to ensure exceptional customer service. Monitor financial performance, including sales, labor, and operational expenses to meet budgetary goals. Develop and implement strategies to increase store traffic and maximize sales. Ensure adherence to company policies, health, and safety regulations. Manage inventory, ordering, and vendor relationships. Create a positive, team-oriented work environment that promotes growth and accountability. Resolve customer complaints and ensure customer satisfaction. Qualifications 5+ years of management experience in food retail, grocery, or restaurant operations. Proven ability to lead and motivate a team. Strong understanding of P&L statements, budgeting, and financial analysis. Excellent problem-solving skills and the ability to handle multiple tasks in a fast-paced environment. Strong communication and organizational skills. Passionate about hospitality and customer service. Knowledge of Mediterranean cuisine is a plus. Benefits Competitive salary based on experience Performance-based bonuses Health benefits Paid time off Opportunities for growth within a family-owned and fast-growing company

The Program Director of Acute Care Pharmacy Operations is a leader responsible for coaching, guiding, leading, and mentoring Ministry Directors and Managers of Pharmacy to optimize patient care delivery, pharmacy, and pharmacy practice throughout CHRISTUS Health. The Program Director is focused on pharmacy operations and general oversight of all pharmacy services throughout the organization. They are in alignment with system and regional leadership, supporting the development of vision and direction for quality, evidence-based patient-centered care. The Program Director fosters a decentralized participative management style for pharmacy based on a shared governance approach and encourages innovative leadership at the department level. They recommend or establish interdisciplinary teams supporting pharmaceutical care and patient care services. The Program Director nurtures collaborative pharmacist-physician relationships to provide safe, effective, and efficient patient care while ensuring pharmacists feel empowered to serve as patient representatives/advocates. They recommend changes in resource-allocation, policy, facilities, equipment, and programs in order to achieve the ministrys objectives. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Proficient in living the Mission and Core Values and coach/mentor Ministry pharmacy leaders to optimize performance of pharmacy in each ministry. Leads implementation of technology solutions across CHRISTUS pharmacy enterprise. Leads shared governance groups focused on USP compliance, pharmacy automation, and hospital operations. Ensures pharmacists, technicians, residents receive ongoing training, competency assessment and performance improvement activities to improve patient outcomes. Coordinates routine operational audits of pharmacy operations, including compliance with system initiatives, regulatory compliance, associate engagement and talent management. Coordinates with ministry teams for talent acquisition activities, establishment of productivity targets. Coordinates centralized system for medication order management. Develops, implements, and maintains labor and non-labor performance improvement standards (Optix). Coordinate and lead system strategies to manage industry drug shortages, including development of system policies, guidance documents, and tools. Assist with research and coordination of supply chain alternatives (such as development of therapeutic interchanges, conservation strategies, and supply source or contracting alternatives). Consult and collaborate with stakeholders such as system pharmacists, physicians, nursing, clinical educators, legal counsel and ethics leaders, as appropriate. Coordinate assistance for any corporate system or process with a component that requires drug therapy expertise. (e.g. EHR builds/alert management, clinical management of the prescription drug benefit for employees, development of policies, documents, tools, or education.) Establish and preside over a council and/or ad hoc committee(s) of CHRISTUS Health Pharmacy Clinical Managers, or equivalent, to develop, implement, and assess best practices for clinical pharmacy services including coordination of medication collaboratives. Assume responsibility for ongoing benchmarking related to clinical pharmacy services, including productivity assessment and impact of clinical services on drug costs and medication safety goals. Provides appropriate drug information services, in-service education, communication, etc. to keep pharmacy, physician and nursing staff aware of important changes in pharmacy policy, procedure or Formulary status. Assist with pharmacy education intiatives and development and/or improvement of the pharmacy service/model. Participates in committee meetings(s) as determined by System Pharmacy Leadership to support organizational initiatives. Serves as a preceptor for pharmacy students/residents from local colleges of Pharmacy, pharmacy residents (if applicable), and/or other healthcare professionals in training. Collaborates with the other System Pharmacy Directors to review and maintain department policies and procedures for pharmacy services; Assists in development and implementation of accrediting agency medication management standards. Facilitate and provide leadership in the maintenance and development of clinical pharmacy initiatives, policies, and protocols. Collaborates with other System Pharmacy Directors to coordinate ongoing Performance Improvement/medication safety initiatives (including Medication Use Evaluation (MUE); medication incident reports, and adverse drug reactions (ADRs) for reporting to appropriate committees. Participates in departmental and interdisciplinary committees to support the organizations efforts for performance improvement in the areas of patient safety, therapeutic outcomes, and cost savings. Enhances personal professional growth and development by accessing educational programs, job related literature, in-service meetings, and workshops/seminars. Responsible for remaining up-to-date on all Federal, State and local laws, accreditation standards or regulatory agency requirements, which apply to the assigned area of responsibility and ensures compliance with all such laws and regulations. Will comply with all aspects of the CHRISTUS Health Corporate Compliance Plan to include the immediate reporting of any known or suspected illegal or unethical behaviors, criminal conduct or patient/employee safety violations or issues. Performs other related duties as assigned. Job Requirements: Education/Skills Doctor of Pharmacy (Pharm.D.) required Advanced degree, such as an MBA or MHA, preferred PGY1 Pharmacy Residency required OR significant experience may be considered in lieu of residency Experience Experience leading pharmacy teams in a large integrated delivery network required 5 or more years of pharmacy experience required 2 or more years of supervisor role or equivalent practice (Director) required Proficient experience with Microsoft Suite is required Knowledge of EHR and associated pharmacy platforms (Epic, BD Pyxis, BD Alaris, Clinical Intervention solutions) required Broad practice experience preferred 340B experience preferred Licenses, Registrations, or Certifications Current pharmacy licensure (good standing) in the state of practice is required In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Manhattan Active WMS Solution Lead About the Role We are seeking an experienced Manhattan Active Warehouse Management Systems (MAWM) Solution Lead to drive end-to-end design,configuration, and implementation of MAWM solutions. This role will influence strategic IT decisions and ensure seamless integration with supply chain systems. Key Responsibilities Assess client business requirements and identify opportunities for improvement. Collaborate with senior leadership to define business requirements and translate them into technical specifications. Lead design, configuration, implementation, and support of Manhattan Active WMS. Analyze and optimize solution components using best practices. Estimate project timelines and deliverables effectively. Write functional and mapping specifications for modifications, interfaces, reports, and labels. Develop and test extensions in ProActive (UI, Entity, Backend Services, User Exits, Async Events). Troubleshoot issues and coordinate resolution with vendors (MHE, Kronos, etc.). Test and deploy software deliveries from Manhattan Associates. Coordinate with offshore teams and manage development handshakes. Research and recommend new technologies to improve system design and efficiency. Ensure IT systems meet business requirements and are delivered on time and within budget. Influence major business system design decisions impacting organizational efficiency and long-term goals. Qualifications 9-12 years in Manhattan WMS projects; 2-5 years implementing Manhattan WM Active with ERP integrations. 2-3 full end-to-end MAWM implementations. Strong ProActive development experience. Proficiency in Postman, REST APIs, JSON. Expertise in Manhattan Active LM, Slotting, MHE/WCS integration, SCI reporting. Skilled in JasperSoft Studio, Apache FreeMarker, Apache Velocity for labels/reports. Ability to train end-users and document best practices. Familiarity with Agile, DevOps, and Waterfall methodologies. Experience with 3PL integrations and warehouse automation (Knapp, AutoStore, Geek+ preferred). Knowledge of CSV, GXP, SOX compliance and supply chain practices. Work Model We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position in a client or Cognizant office in Dallas, TX. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future* Salary and Other Compensation The annual salary for this position is between $115,000 - $130,000, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans. Applications will be accepted until 12/01/2025. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability

Nightly is growing fast. There's a lot happening at once, and we need someone in Dallas who can keep everything moving, stay on top of details, and help turn big ideas into real results. You'd work directly with the founder and become the person who keeps the operational side of Nightly organized and running clean. This is not a corporate operations job. It's hands on, fast paced, and meant for someone who likes solving problems, coordinating moving parts, and making sure nothing slips. If you're someone who takes ownership, communicates clearly, and likes being the reason things run smoothly, this will be a good fit. What You'll Be DoingExecution Take direction quickly and break it into clear steps Build simple workflows and checklists Make sure projects move forward and finish Keep track of details and follow through Operational Support Keep everyone on the same page day to day Make sure tasks are assigned and followed up on Step in wherever things are stuck Be the point person people check in with instead of going straight to Thomas Events and Tour Work Attend walk throughs and planning meetings Help build run sheets, timelines, and team assignments Coordinate media teams, volunteers, load in, vendor calls Make sure everyone knows where to be and when on show days Help build the systems we use for every event going forward Managing People Work with the Chief of Staff VA and other internal team members Oversee VAs, booking support, ambassadors, and city leads when needed Clear up confusion so things stay moving Hold people accountable in a respectful and direct way Systems Create simple processes that people can actually follow Keep Notion and internal tools organized Build structure as the company grows Who You Are Calm under pressure Clear communicator Organized but flexible Fast learner Comfortable leading people Takes ownership Enjoys being the person behind the scenes who makes things happen Likes checklists and clear plans Can handle last minute changes and fast environments Backgrounds that fit well Hospitality or event operations Startup operations or project work Film or production coordination Former athlete or military Assistant manager or front-of-house operations Must Haves Live in Dallas Comfortable working in person every day Willing to work some nights or weekends when events happen Comfortable managing people Can keep things organized even with a lot happening at once What Success Looks Like After 90 Days Thomas isn't getting pulled into every detail The team checks in with you first Events run smoother with fewer surprises Projects are organized and moving without chaos Systems exist and people are actually using them

A rapidly expanding organization in the insurance and financial services industry is leveraging advanced technology and data-driven insights to transform the customer experience. The company operates from offices in both Florida's Space Coast and the Dallas metro area, fostering a culture built on innovation, collaboration, and performance excellence. The Senior Manager of Financial Planning & Analysis (FP&A) will serve as a key strategic partner within the finance team, responsible for driving forecasting accuracy, financial modeling, and analytical insights that guide executive decision-making. This role requires a hands-on leader who can balance strategy with execution in a dynamic, fast-paced environment. This role is onsite in Irving, TX - relocation assistance employer provided (if not already local) Key Responsibilities Lead financial planning and forecasting processes, ensuring accurate and timely budgets, forecasts, and long-range plans. Build, refine, and maintain detailed financial models focused on revenue, expenses, and profitability using tools such as Vena or equivalent systems. Develop and deliver management reporting, including KPI dashboards, variance analyses, and performance summaries using Power BI and other analytics platforms. Provide strategic insights through analysis of financial results, identifying trends, risks, and opportunities to drive business decisions. Partner with cross-functional teams to align financial goals with operational and strategic initiatives. Support corporate growth objectives, including expansion projects, new product development, and capital planning. Identify and implement process improvements to enhance forecasting accuracy, reporting efficiency, and financial transparency. Qualifications Bachelor's degree in Finance, Accounting, Economics, or a related discipline required. Advanced credentials such as MBA, CPA, CPCU, or CFA preferred. Minimum of 4 years of FP&A experience, including at least 2 years in a leadership or management capacity. Prior experience within the insurance, reinsurance, or broader financial services industry is highly desirable. Advanced proficiency in Excel and financial modeling, with experience in Power BI, Vena, or similar planning platforms. Strong understanding of US GAAP and statutory reporting standards. Experience with NetSuite or similar ERP systems is a plus. What You'll Gain The opportunity to influence strategic financial decisions within a technology-driven insurance organization. A collaborative environment that values initiative, analytical rigor, and continuous learning. Professional growth through exposure to cross-functional initiatives and evolving business strategies.

This position will assist in the management of all operational activities and associated costs of the assigned service center while maintaining a focus on maximizing production efficiencies and providing superior customer service. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Monitoring inventory levels and, with the Managers approval, adjusting when appropriate Maintain a team member structure to accomplish the service center mission in an effective and efficient manner Assist in the Interview process and recommend applicants for hire When necessary, communicate with customers in person, on the telephone, executing superior customer service and communication skills Plan and coordinate work, train and motivate, monitor, and evaluate performance of service center team members; ensure their ability to safely operate material handling equipment to move materials to and from storage configurations; counsel, reward, and discipline, as necessary Maintain all equipment at a sufficient number and condition to accomplish the service center mission safely and effectively. Train team members to work productively with a high sense of professionalism, urgency, and orientation towards positive customer service Provide superior customer service by ensuring all Customer Pick-Up procedures, policies and processes are followed Monitor, document, and report inventory discrepancies and return goods Work in accordance with company safety policies and maintain a safe working environment Assist with asset control in shipment procedures and departmental security issues Assist in the coordination of shipping and delivery with Purchasing Department Prepares performance assessments and/or progress reports for Warehouse Customer Service Specialist (all levels). Responsible for documenting key events and any other pertinent information about said employees to use for the performance assessment Punctuality and regular attendance are essential to managing on-site customer service. Reviews daily warehouse schedule for the department to ensure proper coverage for the shift. Notifies Service Center Manager of any variances immediately. Completes appropriate HR forms for warehouse team members. Conducts safety and 5-S audits and maintains good housekeeping in the Service Center. Manage and document the delivery of products via company delivery vehicle. NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Supports the customer service, sales, and technical support function for all Service Spring Corp product divisions. Assist in administering order entry control and pricing policies consistent with company guidelines. Assist with the loading and unloading of trucks if necessary. Provides suggestions regarding new product and service opportunities. All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day Ability to frequently bend, stretch and lift up to 50 pounds Must be able to operate a forklift and have a clean driving record COMPETENCY, KNOWLEDGE, SKILLS & ABILITIES: Knowledge of overhead garage door products, garage door repair and installation Outstanding computer skills, proficiency in Microsoft Excel and Word is required Outstanding oral and written communication skills Must be friendly and patient Professional appearance and strong work ethic Ability to work independently and resolve issues based on discretion and good judgment Positive attitude Highly ethical Superior customer service skills Able to change focus frequently and often while being detail orientated and well organized Conflict resolution and problem solving are key components of this position as well Must be able to operate a forklift and have a clean driving record EDUCATION & EXPERIENCE: REQUIRED: High School diploma PREFERRED: Preferred: B.S. or B.A. in business or industrial related field The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO

Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit. We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth. We are dedicated to maintaining an efficient and profitable organization, ensuring long-term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity. Benefits • Day Shift (No Overnights) • Paid Holidays • 401(k) Plan w/ match • Full benefit package including medical, dental, vision, life, disability and supplemental plans. • PTO & Sick Time Position Summary: The Operations Manager oversees the daily activities of an automotive accessories distribution network, ensuring efficient workflow, accurate order fulfillment, and a safe, high-performing work environment. This role is responsible for managing warehouse operations, inventory control, shipping and receiving functions, and continuous improvement initiatives. The Operations Manager leads and develops a team to meet productivity, quality, and customer service goals while maintaining compliance with company standards and regulatory requirements. Key Responsibilities: • Oversees DC Managers in all day-to-day warehouse operations, including picking, packing, shipping, receiving, replenishment, and inventory accuracy. • Oversee workflow planning, labor allocation, and performance metrics to ensure on-time order processing. • Implement and monitor standard operating procedures (SOPs) to ensure consistent and efficient operations. • Coordinate cross-department communication with procurement, customer service, logistics, and sales to support business priorities. • Lead, train, and develop warehouse supervisors and staff, fostering a culture of accountability and teamwork. • Conduct regular performance evaluations, coaching, and corrective actions as needed. • Oversee staffing schedules and participate in recruiting and onboarding processes. • Ensure accurate inventory management through cycle counts, audits, and root-cause analysis of variances. • Maintain high standards of product quality, packaging, and documentation. • Drive process improvements to reduce errors, damages, and operational waste. • Optimize freight costs and delivery timelines while maintaining customer service standards. • Uphold a safe work environment in compliance with OSHA and company safety standards. • Oversee equipment maintenance, facility cleanliness, and adherence to safety protocols. • Conduct safety training and incident investigations as required. • Analyze KPIs and operational data to identify inefficiencies and implement improvements. • Lead cost-saving initiatives, process optimization projects, and technology enhancements. • Support future facility expansion, automation, and workflow design efforts. • Travel 10-25%. Qualifications: • Bachelor's degree in Supply Chain, Operations Management, Business, or related field (or equivalent experience). • 5+ years of warehouse or distribution center management experience; automotive or industrial parts experience preferred. • Strong leadership skills with proven experience managing supervisors and large warehouse teams. • Proficiency with WMS systems, inventory management tools, and Microsoft Office Suite. • Strong analytical, problem-solving, and organizational skills. • Excellent written and verbal communication skills. • Ability to work in a fast-paced environment with shifting priorities • 3-5 years experience managing multi-site distribution centers • NetSuite experience is a bonus Physical Demands: Standing, Walking, Reaching/Bending, Endurance, Balancing/Mobility, Manual Dexterity, Exposure to varying conditions, Repetitive Motion, Lifting to 50 lbs. occasionally, operating safety equipment, loud noises: 8-hour work shift Reasonable Accommodation Statement Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Brandi Beall at ******************. Work Environment & Schedule: Day Shift, Full Time, on-site May occasionally require weekends or overtime Classification: Exempt Salary/Hourly: Salary Department: Operations Reports To: Director of Supply Chain Salary Band: $125,000-$175,000 DOE

About the Company: Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers' networks, preventing fraud and increasing transparency. Serving and protecting our customers is our top priority, and we are proud that our best marketing is our customer referrals and testimonials. Role Description Freight brokers put an incredible amount of trust in Highway and that trust will be extended to you. They expect a secure process and timely support for their carriers completing the process. The Application Operations Assistant Manager is responsible for ensuring Highway's operational processes and application are optimized at all times to ensure that onboards occur in a timely manner and in a secure fashion. Your responsibilities are to monitor the onboarding process and analyze and address escalated issues of operational efficiency within the application. Your role: The Application Operations Assistant Manager monitors Highway's onboarding flow and serves as an escalation point for any issues within the process to ensure security and optimal functioning of the application. Responsible for overseeing carrier identity verification and user authentication and authority to ensure secure implementation of Highway's Identity Engine and to prevent incidents of fraud. Gives oversight and direction to the Carrier support team that manages a high volume of support tickets and incoming phone calls, reviews response times by agents and works closely with the Operations Team in handling escalated cases that require additional oversight and review. Maintains the service of Highway's application through monitoring, analyzing and review of any issues to ensure minimal downtime in the application and the timely completion of onboards. Makes and suggests updates to the application as required to address system bugs and issues and to ensure the accurate operation of the application. Other duties include troubleshooting technical problems and providing individual solutions for users of Highway's application. Demonstrate responsiveness in responding to internal and external communication with the ability to manage multiple priorities at one time. Work cohesively with other members of the Highway Team in an effort to serve our customers well. Qualifications Prior experience working in an Application Operations team for a software company preferred. Technical aptitude and analytical problem solving skills. Experience with SQL and/or Microsoft Excel is preferred. Excellent communication skills and thrives in a fast paced and urgent environment. Highly organized with a proven track record of managing multiple priorities within a deadline driven atmosphere- demonstrating high critical thinking skills and ability to make business decisions under pressure. Must be comfortable directing the support team in regards to how to handle escalations that arise and fixes that may be required in the company's application. Bachelor's degree in Computer Science, Information Technology or Business Administration highly preferred. Transportation and logistics background is a plus.