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Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Senior operations manager job in Raleigh, NC
We Are:
The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:
A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
* Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
* Develop and oversee functional designs and manage hand-offs with technical development teams.
* Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
* Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
* Act as the primary SAP Supply Chain capability contact and support project governance.
* Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
* Contribute to business development, proposal submissions, and client presentations.
* Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Here's What You Need:
* Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
* Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
* You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
* You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
* You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
* You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
* You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Locations
The SeniorManager of Outpatient Clinical Operations & Innovation plays a key leadership and support role in driving strategic initiatives, clinical innovation, and operational excellence. This position collaborates across functions, including technologists, radiologists, and internal/external stakeholders, to ensure alignment in protocols, workflows, and best practices. Responsibilities include supporting the implementation of advanced imaging technologies, optimizing clinical operations, and contributing expertise in multidisciplinary meetings and strategic planning sessions.
Key Responsibilities:
Clinical Operations
Collaborate with radiologists and site staff to maintain and update accurate, high-quality imaging protocols aligned with clinical standards and regulatory requirements.
Provide guidance and hands-on support to technologists and clinical staff on best practices to ensure safe, effective, and consistent imaging procedures.
Assist with image uploads and support research initiatives and clinical trial management by coordinating data collection and documentation.
Deliver on-site applications training, advanced procedure education, and demonstrations of new software features or clinical workflows to support staff development and operational excellence.
Support accreditation activities, including selecting and evaluating imaging studies for submission to meet regulatory and quality standards.
Partner with radiologists, operational teams, and the Director of Outpatient Clinical Ops to identify and resolve issues related to image quality and workflow efficiency.
Assist new technologists in mastering complex patient cases and advanced imaging protocols to ensure proficiency and confidence.
Support onboarding new clinical sites and the integration of updated imaging equipment, ensuring the deployment of the latest technology and protocols.
Project Management & Collaboration
Participate in workshops, meetings, focus groups, and cross-functional teams, serving as a clinical liaison between technologists, radiologists, and leadership to ensure alignment and effective communication.
Prepare and deliver slide decks, briefings, and progress summaries to support leadership and stakeholder decision-making.
Serve as the central communication point for project updates, action items, and follow-ups, ensuring timely information flow and accountability.
Maintain, update, and distribute new protocols and protocol changes.
Assist the Clinical Innovation team on equipment evaluation, as well as new advancements in imaging technology
Education and Experience:
Registered Technologists with ARRT or equivalent; additional subspecialized registry preferred (i.e., MRI, CT, PET)
Minimum of 3 years of experience in Radiology or Medical Imaging.
Experience with RIS and PACS
Strong Clinical applications experience - preferred
Strong analytical skills, with the ability to analyze data, identify trends, and make recommendations for improvement.
Ability to manage multiple priorities and work independently
Ability to travel as needed to support clinical operations and research initiatives.
$105k-152k yearly est. 3d ago
Operations Manager Mechanical Construction
Executive Global Recruiters LLC
Senior operations manager job in Durham, NC
HVAC Construction Project Operations Executive
Our corporation is an established HVAC construction company with a proven track record of successfully building complex HVAC systems. We work on both design build and plan and spec. projects. Experience has enabled the firm to gain the understanding and ability to quickly respond to customer's needs. Responsiveness and high quality installation is a priority.
We have the flexibility to meet client's needs on a fast track basis while providing the most economical alternative. Our company has designed, installed and serviced projects which include: Computer Rooms, Clean Rooms, Boiler Rooms, Labs, Variable Refrigerant Flow Systems, Chilled Water Systems, Hot Water Systems, Cogeneration Systems, Variable Air Volume Systems, Constant Volume, Energy Recovery and Steam Systems.
We have the capability to provide a complete range of mechanical services from conceptual design to installation and follow-up maintenance. Flexibility in responding to customer's needs is a primary factor in our growth and success, with over 80% of revenue coming from repeat clientele. The firm is dedicated to providing the highest level of quality service.
$60k-98k yearly est. 5d ago
Branch Operations Manager
Insight Global
Senior operations manager job in Raleigh, NC
As the Branch OperationsManager, you'll be responsible for overseeing all field operations for installation projects, ensuring safety, quality, productivity, and profitability. This role involves direct leadership of field managers and crews, driving operational excellence, and implementing process improvements. The position is located at the branch location and requires regular site visits.
Key responsibilities include:
· Coordinating the scheduling of project starts, working closely with home builders to ensure each launch goes smoothly, including the start of new subdivisions.
· Assigning projects to field managers is a key part of your day, making sure each manager's workload and expertise align with project needs.
· Managing field logistics is essential, from allocating labor and materials to overseeing equipment and resolving any issues that arise on-site.
· You'll spend about 25-35% of your time out in the field, supporting teams, inspecting job sites, and building relationships with commercial developers and general contractors.
· 10-15% of your time is dedicated to addressing client needs and ensuring their satisfaction.
· Roughly half of your time will be spent at the branch location, where you'll oversee inventory controls, maintain the facility, and handle administrative responsibilities.
· You'll develop look-ahead schedules to anticipate project needs, prevent delays, and keep operations running efficiently.
Your daily work will involve using Sage, ERP systems, and Excel, and you'll need a solid understanding of prime contracts and subcontract change orders to manage projects effectively.
Required Skills & Experience
· High school diploma or equivalent required · 7-10 years of experience in construction in a trade environment (mechanical, electrical, plumbing, roofing, etc.) · At least 3 years of experience managing teams · Proficiency in reading blueprints, specifications, and installation diagrams · Proficiency in Google Suite and construction management software · Experience with project scheduling and resource planning tools · Strong problem-solving, decision-making, organizational, and time management skills Ability to manage multiple priorities in a fast-paced environment
Nice to Have Skills & Experience
· High-volume operations experience · Experience with Fire 360 or ServiceMaster · Bachelor's degree in construction management, business, or related field preferred · OSHA 30-hour certification · Comprehensive knowledge of exterior cladding systems and materials (vinyl, fiber, cement, etc.) , installation methods, and building codes · Bilingual (English/Spanish) communication skills Background as a Senior Project Manager or Branch Manager
This position is looking to pay between $100,000-$120,000 based on the level of experience
$100k-120k yearly 3d ago
Warehouse Operations Manager
Advanced Recruiting Partners
Senior operations manager job in Garner, NC
This role is responsible for overseeing and optimizing operational processes across clinical trial supplies, warehouse operations, and supply chain management. The position plays a critical role in driving operational efficiency, quality performance, and customer satisfaction while ensuring compliance with regulatory requirements and industry best practices. Success in this role requires close collaboration with cross-functional teams to implement process improvements and promote a culture of continuous improvement.
Essential Duties and Responsibilities
Develop and execute strategies to optimize operational processes across clinical trial supplies, warehouse operations, and supply chain activities.
Collaborate with cross-functional teams to streamline workflows, reduce lead times, and improve overall operational efficiency.
Monitor and analyze key performance indicators (KPIs) to assess performance and identify improvement opportunities.
Lead initiatives related to resource allocation, capacity planning, and inventory management to meet business objectives.
Establish, implement, and maintain a robust Quality Management System (QMS) in alignment with regulatory requirements, industry standards, and best practices.
Conduct routine audits and assessments to ensure compliance with internal policies, standard operating procedures (SOPs), and regulatory guidelines.
Implement and manage Corrective and Preventive Actions (CAPAs) to address deviations, non-conformances, and quality issues.
Provide leadership, guidance, and training to teams to support a culture of quality, compliance, and continuous improvement.
Manage supplier and vendor relationships to ensure timely sourcing and delivery of comparator and reference-listed drugs from multiple regions.
Evaluate supplier performance and conduct periodic reviews to maintain supply chain quality, reliability, and compliance.
Demonstrate strong working knowledge of Good Distribution Practices (GDP) and Good Manufacturing Practices (GMP).
Actively participate in facility and documentation self-inspections, inventory management, and all administrative and operational activities.
Serve as a key point of contact during audits and inspections, maintaining full oversight of operational activities.
Oversee daily warehouse operations, including inbound and outbound shipments, to ensure timely and accurate execution.
Act as a designated responsible representative with authority over warehouse operations and business activities.
Train team members and manage day-to-day operational activities.
Negotiate supplier contracts, terms, and pricing to optimize costs and improve supply chain performance.
Lead continuous improvement initiatives focused on efficiency, quality, productivity, and customer satisfaction.
Implement process improvement methodologies to eliminate inefficiencies, streamline workflows, and enhance productivity.
Work Experience Qualifications
Minimum of 10 years of experience in pharmaceutical warehouse and supply chain operations, preferably supporting clinical trial supplies, pharmaceutical outsourcing, and comparator sourcing.
Strong results-driven mindset with a customer-focused approach.
High attention to detail with professional written and verbal communication skills.
Ability to manage multiple priorities effectively in a fast-paced environment.
Willingness and ability to travel for meetings, audits, and industry events.
Strong organizational and time management skills with the ability to meet deadlines.
Self-motivated, proactive, and accountable for assigned responsibilities.
Proficient in administrative tools, including MS Office and Google Workspace.
Excellent verbal, written, and interpersonal communication skills.
Education Qualifications
Bachelor's or Master's degree in Health Sciences, Pharmaceutical Sciences, Marketing, or a related discipline.
$30k-39k yearly est. 5d ago
Corporate Sanitation Director
Butterball 4.4
Senior operations manager job in Garner, NC
Guides the strategic direction and oversight of sanitation operations across all facilities, ensuring the development and implementation of policies and standards that maintain the highest levels of product safety, quality, and regulatory compliance. Partners with key leaders across the organization to align sanitation and business goals, create continuous improvement, and optimize resource utilization. Provides leadership to the sanitation team, setting clear expectations, fostering a culture of safety and accountability, and driving operational excellence in sanitation and food safety practices.
At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily.
Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today!
Key Responsibilities
Provides guidance and strategic direction and oversight through a team of managers. Accountable for all HR activities, including hiring, terminations, performance management, goal setting, and team member development to ensure alignment with company goals. Oversees the development of systems, policies, and procedures to support functional success. Guides and collaborates with facility managers in the oversight of sanitation budgets and acquisitions, ensuring effective allocation of resources to achieve operational goals and maximize efficiency.
Designs and implements enterprise-wide sanitation strategy using site and product risk assessments to ensure alignment with business priorities and compliance with food safety standards.
Develops and maintains standardized sanitation systems, policies, and procedures for operations across all facilities, ensuring integration of best practices and alignment with industry standards. Responsible for resource allocation and system efficiency.
Ensures continuous improvements and achievement of organizational goals by refining sanitation programs, systems, and processes through cross-functional collaboration.
Oversees the enterprise-wide sanitation chemical program, ensuring the effective selection, application, and management of cleaning and disinfecting chemicals across all facilities.
Guides the establishment and oversight of key sanitation metrics (e.g., chemical usage, water usage, MSS completion percentage, Periodic Equipment Cleaning (PEC), Periodic Infrastructure Cleaning (PIC), sanitation effectiveness, etc.) across all facilities. Identifies trends and emerging issues, implements strategic initiatives to address them, and ensures continuous operational improvement and alignment with organizational goals.
Monitors and reviews sanitation and food protection programs by tracking progress, assessing performance gaps, and developing corrective action plans to enhance compliance and reduce risk across all plant locations.
Enhances operational efficiency by optimizing sanitation cycle times and resource allocation, validating cleaning requests, and chemical cost controls ensuring alignment with corporate sustainability goals.
Oversees the documentation of sanitation processes and systems. Guides the integration of new equipment and facilities to ensure consistency with company standards.
Conducts comprehensive assessments and audits of sanitation systems, processes, and manual cleaning practices to ensure compliance with corporate standards and identify opportunities for continuous improvement.
Oversees the ongoing evaluation and optimization of Sanitation Preventive Controls within Food Safety Plans, ensuring ongoing compliance with regulatory requirements and company standards.
Partners with Safety and Compliance teams to develop and implement sanitation programs that protect team members and ensure full compliance with regulatory entities, including OSHA and other relevant agencies.
Minimum Qualifications (Educations & Experience)
High school diploma, GED, or equivalent
12+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role
5+ years of leadership experience or the knowledge, skills, and abilities to succeed in the role
Knowledge, Skills, and Abilities
Essential Knowledge, Skills, and Abilities
In-depth knowledge of FDA, USDA, HACCP, OSHA requirements and experience with applying food safety and sanitation standards in food processing environments
Expert understanding of sanitation design, procedures, operational efficiencies, and safety in food processing, with particular emphasis on wet/dry cleaned environments
Extensive knowledge of food safety protocols, employee safety practices, food manufacturing processes, and regulatory compliance
Proficient in advanced statistical and analytical tools with the ability to interpret data and utilized data-informed strategies in processes and operational improvements
Comprehensive knowledge of microbiological organisms and their impact in sanitation practices and process design, and facility design
Accomplished leadership skills with the ability to coach, support, and motivate large cross-functional teams of people leaders to achieve performance and operational success
Exceptional interpersonal and communication skills with the proven ability to effectively influence and impact results at all levels
Highly skilled at cultivating and maintaining strong relationship to support organizational growth and employee engagement
Expertise in utilizing Microsoft Office Suite (Excel, PowerPoint, Word) and advanced food safety systems to optimize sanitation processes, data management, and reporting
Proven ability to create innovation through strategic thinking, overseeing cross-functional teams, and implementing initiatives that improve efficiency and align with organizational goals
Extensive experience management sanitation operations across multiple facilities, ensuring consistency, efficiency, and compliance with safety and quality standards
Preferred Knowledge, Skills, and Abilities
Bachelor's degree in related field
Physical Demands
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
Working Conditions
Work will be performed in a variety of conditions including remote work, a climate-controlled office environment(s), and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload).
The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection.
Travel may be required up to 70% of the time.
Disclaimer
We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.
This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
$109k-169k yearly est. 5d ago
Service Manager
Proactivate 4.4
Senior operations manager job in Danville, VA
The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Responsibilities
Lead and motivate a trained staff to provide quality service to all customers in a timely manner
Serve as the key liaison to sales and management to ensure consistent customer satisfaction
Provide status and service reports to recommend next steps to management
$53k-85k yearly est. 1d ago
General Manager
The Connor Group 4.8
Senior operations manager job in Durham, NC
This is an in office role that is located in the Durham area, relocation support available.
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Durham, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family, starting Day 1.
Total compensation: $125,000-$160,000 annually (base + bonus)
Equity Ownership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
Learn more and visit us at
careers.connorgroup.com/property-managers
$125k-160k yearly 5d ago
Director of Operations Customer Success
Prometheus Group 3.9
Senior operations manager job in Raleigh, NC
Job DescriptionSalary:
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Role Overview:
We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth.
Key Responsibilities:
Operational Strategy & Execution
Design and implement scalable CS processes, playbooks, and engagement models.
Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams.
Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion.
Define and track KPIs, health scores, and success metrics to drive performance.
Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities.
Support strategic planning and reporting for CS and Executive leadership.
Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir.
Drive system integration, automation, and data integrity across platforms.
Provide executive-level insights to support decision-making and cross-functional alignment.
Qualifications:
710+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role.
Proven success scaling CS operations in a B2B SaaS or enterprise software environment.
Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI).
Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency.
Strong understanding of customer lifecycle management, segmentation, and success planning.
Excellent project management, communication, and stakeholder engagement skills.
Experience in the industrial, manufacturing, or asset-intensive sectors is a plus.
Benefits Overview
We offer an attractive benefits program to meet the diverse needs of our teammates:
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$125k-173k yearly est. 24d ago
Ops Program Manager
Intelliswift 4.0
Senior operations manager job in Durham, NC
Ops Program Manager Job ID: 21-12305 Description: Global Operations Associate Project Manager The Global Operations Associate Project Manager provides the gateway to delivering services, by providing project coordination services and oversight from initiation through delivery for professional services. Associate PM's manage all processes and systems relevant to the successful completion of internal services/organizational goals including reviewing new projects with the Project Managers and Regional Manager, identifying tasks and resourcing requirements, driving customer facing kick off calls supporting the technical teams on delivery. Administering the project to completion by supporting administrative delivery requirements and revenue requirements thru delivery and revenue recognition. This is a strategic role that requires a keen focus on customer satisfaction and internal relationships with PS Reginal Managers, Project managers, Resource Managers that also requires customer focus and soft skills and attention to detail. This is a fast paced and dynamic role that requires critical thinking and a customer first attitude where team work and collaboration are a must.
Interaction:
Associate Project Mangers work collaboratively with professionals in several Service functions, with a focus on assisting the Regional Managers (RMs), Program/Project Managers (P/Client) and Professional Service Consultants (PSCs), Delivery Partners through the lifecycle of the service projects resulting in successful delivery and customer outcome. Establishing successful relationships are key to a success in this role.
Location: RTP, North Carolina or Remote
Travel: Limited Travel
Essential Functions and Responsibilities include but are not limited to:
Administrative & Project Management Tasks:
Review new projects in Pulse application, project management system.
Work closely with customers and account teams to determine scope of delivery for Professional Services as well
Work with the Program Managers to obtain dates for scheduling and assist with questions concerning order details
Work closely with strategic Resource Management team to identify resource skill requirements to identify delivery resources, PSC's, PM's and partners
Update project and task statuses and notes in Pulse
Maintain detailed notes, status, dates in Pulse for understanding of project delivery status
Manage and drive backlog to maintain a clean list of deliverable projects
Participation in new initiatives by providing subject matter expertise, participating in user acceptance testing, possible training content development
Providing coaching and support to offshore team on transactional deliverables
Providing support to the PS field so they can successfully focus on technical delivery
Attention to detail to ensure accurate PS forecasting
Attention to details to ensure accurate and ON TIM Revenue recognition
Understanding on invoice rules and needs to support customer invoicing requirements
Desired Education & Experience:
Strong Customer Focus and experience with customer interactions via phone, email, meetings
Bachelor's degree desired or equivalent job experience
Project Management experience or Customer Service background, preferably involving scheduling responsibilities.
Knowledge of Microsoft Office suite with strong Excel skills.
Strong oral and written communication skills.
Strong organization skills and attention to detail
Ability to work collaboratively within a team environment to meet aggressive goals and pre-defined measurement criteria.
Strong aptitude for learning new technologies and familiarity with the basic hardware and services provides.
* Job details
*
$106k-144k yearly est. 60d+ ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Senior operations manager job in Raleigh, NC
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$194.2k yearly 60d+ ago
VP, Operations (GSO)
Haeco 4.2
Senior operations manager job in Greensboro, NC
**About AAR Corp:** AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering and Expeditionary Services.
AAR's purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company's mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society.
**The rewards of your career at AAR go far beyond just your salary:**
+ Competitive salary and quarterly bonus package
+ Comprehensive benefits package including medical, dental, and vision coverage.
+ 401(k) retirement plan with company match
+ Generous paid time off program
+ Professional development and career advancement opportunities
**Description:**
The VP Operations is responsible for ensuring the successful implementation and completion of the business plan, as well as overall functioning of the department for a division with a sales volume over $150 million.
**What you will be responsible for:**
+ Establish operational performance criteria and measurement tools.
+ Implement initiatives for efficiency improvements and sharing of best practices.
+ Maintain oversight of capability development and capital expenditure agenda.
+ Ensure maximum intercompany yield for AAR thru Trading and Services operational collaboration
+ Identify and address training needs.
+ IT infrastructure enhancements.
+ Periodic project management.
+ Ensure adherence to procedures that promote the health and welfare of all employees in the facility operating departments.
+ Primary responsibility for the overall function of the assigned divisions.
+ Promote the mission, vision, and values that AAR has developed in order to maintain a strong relationship with our employees, customers, and stockholders.
+ Successful implementation of any Business Plan Objectives.
+ Provide direction to the group to ensure that goals and objectives are met in the most efficient and effective way possible.
+ Ensure that employees have the skills needed to perform their job in order for the group to achieve the goals and objective desired.
+ Develop the employees in group in order for them to improve their ability to meet changes in their job requirements and in employee/customer demands.
+ Interface with other Divisional Managers as required during the applicable decision-making process.
+ All other duties as assigned.
**Supervisory Responsibilities:**
+ Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
+ Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
**What you will need to be successful in this role:**
+ **A&P Certificate with no previous regulator certificate actions**
+ **Masters degree (M.A.) or equivalent; or twelve years related experience and/or training; or equivalent combination of education and experience.**
+ **Commitment to company values and ethics**
+ **Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately Motivation: must maintain a positive attitude and strong work energy**
+ **Analytical skills: must be able to gather information and use data to determine cause and effect for complex problem solving**
+ **Continuous learning: ability to learn new procedures and adapt to change**
+ **Creativity: makes constructive suggestions and creates novel solutions to problems; evaluates new technology as potential solutions to existing problems**
+ **Communication: excellent interpersonal and oral and written communication skills**
+ **Independent: must have the ability to carry out and follow through on tasks with minimal supervision**
+ **Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities**
+ **Problem Solving: ability to develop and implement new ideas to improve processes Leadership: demonstrated ability to lead people and get results through others Management: must possess coaching and development skills**
+ **Must maintain strict confidentiality and professionalism**
+ **Negotiating skills: must have confidence and the ability to be persuasive and assertive**
+ **Organization: very detail oriented and always prepared**
+ **Project management skills Strong customer orientation**
+ **Strong judgment and decision making**
+ **Teamwork: works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others**
+ **Time management: ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure**
**Physical Demands/Work Environment:**
+ The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment.
AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.
**Job Details**
**Job Family** **Operations**
**Job Function** **Production Mgt**
**Pay Type** **Salary**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
$108k-177k yearly est. 38d ago
Associate Director Manufacturing Operations - Site Leader (Onsite)
RTX
Senior operations manager job in Durham, NC
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here: **********************************************************************************************
Security Clearance:
None/Not Required
We are seeking a highly motivated, talented Associate Director Operations who has the desire to lead and coach our Operations team at our Durham, NH and Gloucester, MA facilities, including a Hampton, NH facility that is transitioning to Durham.
The Operations Leader is responsible for managing all aspects of operations in a complex site, establishing, and executing production and quality objectives. The Operations Lead recommends and implements processes and operating plans to ensure safety, quality, operational efficiency, and cost effectiveness.
This position joins the Mission Critical Products (MCP) team within the Mission Systems Business Unit. The MCP team has a strong vision centered around putting our customers first. We deliver trusted solutions that keep our customer connected, informed, aware and mission ready. As a team, we exist to help our customer complete their missions and return home safely. Our strong focus right now is to meet all our commitments - delivering our solutions on-time and on-budget. The successful candidate will join us in fully embracing and adopting the Collins Management System.
Brazonics, Inc. is a brazing, machining and engineering company based out of Durham, New Hampshire. Brazonics specializes in dip and vacuum brazing combined with highly sophisticated chassis testing. Our distinct process goes beyond traditional capabilities to deliver durable and highly efficient thermal solutions to aerospace and commercial industries. This position provides the right candidate with an exceptional opportunity to grow their manufacturing engineering career. The selected candidate will support the Thermal and Electronic Solutions team within Mission Systems and the individual will play a key role in the organization as they prepare for facility relocation.
We have a brand-new state-of-the-art facility which includes new equipment, a cafeteria, onsite fitness gym, golf simulator, outdoor tennis court, basketball court, and pickleball court.
What You Will Do
Overall responsibility for the operational performance of the value streams located within the Hampton, Durham, and Gloucester sites, including safety, quality, cost, delivery and inventory as well as leading the sites in operational excellence and lean transformation
Leads the overall site Facilities, Maintenance and EH&S team
Lead a successful transition plan to the new facility in Durham, NH. Including but not limited to, facilities and operational execution plans, output ramp plans, and customer interface
Train, mentor and motivate a cross functional matrixed team. Drive talent development across the Operations team and ensure ready now successors for key positions
Oversees and directs cost reduction efforts and process improvements to ensure efficiency of operations and cost effectiveness
Work closely with the SIOP team to oversee and directs scheduling to ensure that the plants meet established targets and standards
Collaborate on materials and logistics problem resolution for availability of materials and smooth operations
Interfaces with customers (internal and external) to understand customer needs and issues and ensure that the customers receive exceptional quality and on-time delivery of products delivered
Ensure effective communication (written and oral) via status reports to program, customer and functional management in accordance with program communication plan and processes methodologies
Drive use of leading/lagging metrics in the monitoring of progress against plan and evaluation of root cause and implementation of corrective actions in support of a continuous improvement culture
Strategic planning of manpower and material to support factory level loading and tactical planning on a daily basis to maximize labor and equipment utilization
Will require frequent interface with various customers and will be the sole Operations point of contact for assigned programs
Entails a candidate with strong leadership skills and the ability to convey effective direction using strong written and verbal skills
Qualifications You Must Have
Typically requires University Degree and minimum 12 years prior relevant experience or an Advanced Degree in a related field and minimum 10 years of experience
Prior experience working in a Lean environment with demonstrated understanding of Lean principles
Experience leading a team of leaders of direct manufacturing direct reports
Qualifications We Prefer
Master's degree or MBA preferred
Prior experience in an Operations organization or in interfacing with Operations organization on a recurring basis
Experience in aerospace industry
Experience in financial, manufacturing, material planning, Earned Value Management
Familiar with MRP systems such as SAP or EPICOR
Drive Continuous Improvement projects - CORE/ACE, 6 Sigma and other Lean Manufacturing processes
What We Offer Benefits
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
eligible for relocation
Learn More & Apply Now!
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.
The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
At Collins, the paths we pave together lead to limitless possibilities. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$117k-165k yearly est. Auto-Apply 5d ago
Event Operations - Assistant Manager
DPAC
Senior operations manager job in Durham, NC
In this full -time position, you'll play a critical role within the Facilities Operations Department in preparing & presenting over 200 performances a year, and giving over 600,000 visiting guests a positive, enjoyable, and memorable experience at DPAC.
What You'll Do:
Pre -Event Preparation: set up tables & chairs, verifying restroom cleanliness, unlocking doors, turning on lights, and conducting walkthroughs to ensure DPAC is ready to open doors to the public.
· Monitor Building Systems: monitor HVAC systems during events.
Supervise Facilities Operations Staff: assist in scheduling, hiring, and approving payroll for part -time Facilities Operations Technician staff.
Routine Cleaning & Maintenance: provide immediate minor repairs and reporting major repairs to Facilities Maintenance Manager.
Organization of Janitorial Supplies: responsible for organization & cleanliness of Janitorial Supply Room.
While your job description outlines your role, there may be times when additional responsibilities arise.
What You'll Bring:
Leadership Experience: Troubleshoot and resolve situations during ever -changing & fast -paced event days.
Self -Motivation: Work independently, with minimal supervision, and take great pride in fulfilling the duties of this position.
Flexibility: Adapt to a schedule that will include nights and weekend work hours and last -minute additions.
Customer Service: Provide clear and prompt communication with co -workers, supervisors, guests, and visiting show personnel.
Physical Requirements:
Ability to be on your feet for long periods and work various amounts of hours each day.
Ability to communicate clearly and effectively, both verbally and in writing, to ensure understanding and foster collaboration.
Additional Requirements:
Proficiency with Microsoft Office 365 Suite of Software.
Work schedule varies each week and will require shifts on nights, weekends, and Holidays.
Reliable transportation and clean driving record.
Must be at least 18 years old.
Legally authorized to work in the United States.
RequirementsApplication Requirements:
A resume and cover letter are required as part of the application process.
$42k-74k yearly est. 17d ago
Director-Field Operation
Wcpss
Senior operations manager job in Cary, NC
TITLE (Oracle title)
DIRECTOR
WORKING TITLE
Director of Field Operations
SCHOOL/DEPARTMENT
Transportation
PAY GRADE
Director Band 2
FLSA STATUS
Exempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (Occasional evenings and weekends and on call as needed)
Position is not eligible for hybrid telework.
POSITION PURPOSE:
Directs and provides leadership to the field operations staff that oversees the daily school transportation services provided by bus drivers operating yellow buses. Responsible for ensuring all districts offices are operating in a manner to provide on-time service to all riders and schools. Plans, organizes, and evaluates activities and program functions to ensure efficient and effective use of resources. Interprets and applies federal regulations related to the safe transportation of students. Provides timely solutions to transportation issues. Ensures work and operations are in compliance with Wake County Public School System's (WCPSS) standards, procedures, and processes. Maintains expected performance standards of assigned staff and operations. Collaborates with school system staff and parents to provide superior transportation services.
MINIMUM QUALIFICATIONS:KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Extensive knowledge of law, policies, and procedures related to public school transportation;
Extensive knowledge of transportation operations;
Comprehensive knowledge of school bus routing systems;
Comprehensive knowledge of Microsoft Office, specifically, Word, Excel, PowerPoint, Google Apps;
Excellent organizational skills;
Effective leadership skills, able to supervise large groups of staff;
Ability to negotiate contracts effectively;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts and feedback;
Ability to establish and maintain effective working relationships with school administrators, system staff and staff members of external agencies, and the community.
EDUCATION, TRAINING, AND EXPERIENCE
Bachelor's degree from an accredited college or university;
Ten years of experience in transportation or closely related field, or combination of education and experience;
Demonstrated successful experience in a progressively responsible supervisory role;
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which
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the
knowledge,
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necessary
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may
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CERTIFICATION AND LICENSE REQUIREMENTS
Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements;
PREFERRED QUALIFICATIONS:
Knowledge of North Carolina Department of Instruction (NCDPI) regulations pertaining to school transportation;
Supervisory experience in school transportation operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Directs and provides leadership to the field operations staff that oversee the daily transportation service provided by bus drivers operating school buses.
Plans, organizes, and evaluates activities and program functions to ensure efficient and effective use of resources.
Ensures contract compliance with Wake County Public School System (WCPSS) Board Policy.
Serves as liaison between the Transportation Department and school system staff.
Plans and implements changes to school bus operations resulting from changes to federal, state, and local laws and school system policies.
Coordinates the timely and accurate preparation of transportation management reports as needed.
Ensures policies and procedures are updated and in accordance with local, State, and Federal regulations, WCPSS Board Policy, and WCPSS Strategic Plan.
Provides accurate and effective budget allocations by overseeing the work with the Senior Director and Business Manager on budget development and tracking.
Coordinates recruitment and training with Safety Recruiter.
Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in a professional office environment with occasional visits to various school sites within Wake County. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, external agencies, vendors, and contractors. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work requires driving automotive equipment.
EFFECTIVE DATE: 1/2026
DISCLAIMER:
The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required by the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, at any time.
$81k-122k yearly est. Auto-Apply 1d ago
Operations/Logistics Manager
Party Reflections, Inc. 3.9
Senior operations manager job in Greensboro, NC
Job Description
Come grow with us!
We are seeking experienced OperationsManagers to join our expanding team in North and South Carolina. Ideal candidates will have a strong background in the event rental industry, a passion for leadership, and a commitment to exceptional customer service.
$52k-76k yearly est. 4d ago
Customer Operations Manager
The Hertz Corporation 4.3
Senior operations manager job in Raleigh, NC
The **Customer OperationsManager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer OperationsManager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $55,000.00
**What You'll Do:**
+ Responsible for daily customer operations and revenue generation for their assigned function
+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
+ Resolves customer issues, ensuring a positive customer experience
+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
+ Conducts performance evaluations that are timely and constructive, where applicable
+ Participates in the recruiting process, as required
+ Provides management with various updates and indicators as requested
+ Remains current on all administrative duties according to company policy
**What We're Looking For:**
+ 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
+ High School Diploma required, Bachelor's Degree preferred
+ Moderate proficiency in Microsoft Office Suite
+ Ability to collaborate with internal and external stakeholders
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Ability to address and resolve customer service challenges
+ Results driven, ability to make decisions and help solve problems
+ Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
+ Ability to drive process and organizational change
+ Ability to influence
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment
+ Ability to work under minimal supervision with a goal-oriented mindset
+ Ability to see the big picture and leverage critical thinking and decision-making skills
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
$55k yearly 11d ago
Supply Chain and Operations Consulting- Senior Manager- SAP Extended Warehouse Management
Accenture 4.7
Senior operations manager job in Raleigh, NC
We Are:The Accenture Supply Chain & Operations Logistics team is redefining how companies innovate within the supply chain. Our Logistics practice delivers cutting-edge transportation and logistics solutions, helping clients streamline operations, reduce costs, and enhance customer satisfaction through digital transformation. Practitioners in Logistics team build and deliver Warehousing & Transportation solutions, driving flexibility, insights, and agility in supply chains across industries.
You Are:A logistics transformation expert with a deep understanding in Warehousing and/or Transportation solutions and a proven track record in the end-to-end value chain. You bring strategic insight and analytical expertise to integrate digital logistics capabilities into real-world solutions. Your strengths include the ability to lead teams and engage clients, fostering projects that meet unique client needs with sustainable solutions.
The Work:
+ Define and implement logistics transformation strategies using SAP Digital Supply Chain solutions.
+ Develop and oversee functional designs and manage hand-offs with technical development teams.
+ Lead full-cycle SAP Digital Supply Chain transformations, from blueprinting and configuration to testing and go-live.
+ Collaborate with clients and Accenture teams to design logistics solutions for resilient and sustainable supply chains.
+ Act as the primary SAP Supply Chain capability contact and support project governance.
+ Mentor Accenture's Supply Chain & Operations Logistics team members, building domain expertise.
+ Contribute to business development, proposal submissions, and client presentations.
+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 7 years in logistics and transportation, including SAP Extended Warehouse Management (SAP EWM) project leadership roles.
+ Bachelor's degree or equivalent, or at least 10 years of work experience in lieu of a degree.
Bonus Points If:
+ You have strong SAP EWM configuration, integration, and deployment experience with multiple full-cycle implementations across various Industries.
+ You are known in the market by partners, customers, and SAP as a thought leader in supply chain.
+ You have experience with cloud platforms and integrating SAP EWM with cloud solutions and/or Warehouse automation hardware providers.
+ You possess strong analytical skills for improving warehouse efficiency, network productivity, and cost management.
+ You excel in using the latest digital technologies such as GenAI to enhance logistics and warehousing operations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
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$107k-139k yearly est. 3d ago
General Manager
The Connor Group 4.8
Senior operations manager job in Cary, NC
This is an in office role that is located in the Raleigh Area, relocation support available.
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Cary, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family, starting Day 1.
Total compensation: $125,000-$160,000 annually (base + bonus)
Equity Ownership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
Learn more and visit us at
careers.connorgroup.com/property-managers
$125k-160k yearly 3d ago
Director of Operations Customer Success
Prometheus Group 3.9
Senior operations manager job in Raleigh, NC
Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations.
Role Overview:
We are seeking a strategic, systems-minded, and people-focused Director of Operations Customer Success to scale and optimize our global Customer Success (CS) function. This role is ideal for someone who thrives at the intersection of process, technology, and people. You will lead the development of CS infrastructure, tools, and analytics, while also mentoring team members, owning a small portfolio of strategic accounts, and supporting executive-level initiatives that drive customer-centric growth.
Key Responsibilities:
Operational Strategy & Execution
Design and implement scalable CS processes, playbooks, and engagement models.
Develop, document, and continuously refine standardized processes and methodologies for Customer Success operations, ensuring consistency and scalability across global teams.
Champion the adoption of best practices in customer lifecycle management by implementing structured methodologies for onboarding, engagement, renewal, and expansion.
Define and track KPIs, health scores, and success metrics to drive performance.
Build Power BI dashboards and reporting frameworks to monitor customer health, risk, and growth opportunities.
Support strategic planning and reporting for CS and Executive leadership.
Own and optimize the CS tech stack, including Power BI, Salesforce, Asana, Atlassian, High-Spot, Intact/Sage, Team Support, and OpenAir.
Drive system integration, automation, and data integrity across platforms.
Provide executive-level insights to support decision-making and cross-functional alignment.
Qualifications:
7-10+ years in Customer Success, Revenue Operations, or Business Operations, with at least 3 years in a leadership role.
Proven success scaling CS operations in a B2B SaaS or enterprise software environment.
Deep experience with CS platforms, CRM (Salesforce), and BI tools (PowerBI).
Demonstrated experience in evaluating, selecting, and implementing Customer Success Management (CSM) tools and applications to optimize customer engagement and operational efficiency.
Strong understanding of customer lifecycle management, segmentation, and success planning.
Excellent project management, communication, and stakeholder engagement skills.
Experience in the industrial, manufacturing, or asset-intensive sectors is a plus.
Benefits Overview
We offer an attractive benefits program to meet the diverse needs of our teammates:
Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
HSA & FSA plan options
Retirement Savings with Generous Company Match & Immediate Vesting
Gym membership to O2 Fitness
Casual dress attire
Half-Day Fridays
Generous Paid Time Off
Company Outings, Trips & Activities
Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
How much does a senior operations manager earn in Chapel Hill, NC?
The average senior operations manager in Chapel Hill, NC earns between $89,000 and $179,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Chapel Hill, NC