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Senior operations manager jobs in Indio, CA

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  • Sr. CI Manager

    DSJ Global

    Senior operations manager job in Beaumont, CA

    We are seeking a Senior Continuous Improvement Manager for a manufacturing facility located in Beaumont, CA. This leadership role focuses on driving operational excellence by partnering with plant support services and business units to optimize safety, quality, cost, and productivity. The position is integral to implementing best practices and continuous improvement strategies that enhance overall performance and efficiency across the organization. Responsibilities: Drive identification and prioritization of critical improvement opportunities, using data-driven insights to gain alignment from leadership. Champion the consistent application of proven improvement frameworks such as Lean Six Sigma, TPM, and structured problem-solving. Lead major engineering initiatives that introduce new technologies or processes to enhance operational performance. Partner with business units and R&D to establish clear operational targets, including process parameters and performance benchmarks. Ensure accuracy of Bills of Materials (BOMs) and routings by leveraging data expertise and industry best practices. Utilize statistical analysis to validate product and process performance, ensuring compliance with customer requirements while optimizing efficiency. Sponsor and lead cross-functional teams on high-impact improvement projects; provide subject matter expertise during strategic planning cycles. Drive waste reduction and process optimization through continuous improvement initiatives grounded in Lean principles. Requirements: Bachelor's degree in Industrial, Chemical, Manufacturing, Mechanical Engineering, or a related discipline. Minimum of 10 years of engineering experience, including at least 5 years in leadership roles within manufacturing (experience in food/beverage preferred). Strong interpersonal and communication skills, with the ability to influence and build relationships across all levels of the organization. Proficiency in MS Office; familiarity with MS Project is a plus. Solid understanding of industrial processes, control systems, and foundational statistical tools. Demonstrated ability to work independently, manage multiple priorities, and deliver results within budget and timelines. Proven track record of leading cross-functional teams and driving improvement initiatives through effective facilitation and problem-solving.
    $106k-153k yearly est. 4d ago
  • General Manager

    DSRT Surf

    Senior operations manager job in Palm Desert, CA

    The GM oversees all operations at the DSRT Surf Lagoon, including revenue, expenses, regulatory and fiscal management, and overall guest experience. This role entails managing both aquatic and land-based operations, overseeing finance, marketing, human resources, and facilities. The GM collaborates with other stakeholders to maintain smooth operations and uphold exceptional guest satisfaction. Essential qualifications include proficiency in financial reporting, P&L analysis, and strategic capital investments. The GM drives the achievement of company goals and ensures alignment with the organization's vision and initiatives. Maintaining a deep knowledge of park events and amenities is crucial for optimizing guest experience. Strong communication skills, both written and verbal, are essential. The GM is accountable for developing an executive team and fostering the growth of all staff. Collaborating with Beach Street Operations, the GM focuses on efficiency, long-term ROI, customer service excellence, and cultivating a top-tier team. Responsibilities include, but not limited to: Direct, implement, and oversee DSRT Surf lagoon operations to ensure compliance with SOPs, safety regulations, and local laws, enhancing service, safety, quality, and guest service. Collaborate with Beach Street Operations and on-site teams to establish short-term objectives, long-range goals, budgets, pricing strategies, policies, and operational and marketing plans for DSRT Surf. Lead and inspire management staff through effective motivation and leveraging individual strengths to maximize guest satisfaction and productivity. Foster positive team member relations through effective delegation, maintaining high morale, upholding operational standards, and executing performance management processes. Review financial and non-financial reports, and devise solutions for improvement. Take corrective action to address deviations from approved budgets and safety standards. Oversee the organization's budgeting process, financial controls, and reporting, ensuring adequate funding aligns with company mission and customer experience expectations. Review financial performance across all operations, aligning activities with company objectives, and implementing corrective measures for suboptimal performance. Cultivate and maintain positive relationships with DSRT Surf partners, employees, vendors, customers, government agencies, and the local community. Engage regularly with facility guests and patrons. Collaborate closely with lodging, retail, and food & beverage concessionaires to ensure a seamless guest experience. Negotiate potential partnerships and contracts with outside vendors and or partners. Oversee site safety and communicate all incidents including rescues, injuries, workers' compensation, and water-related illnesses to senior management, legal, and risk management/insurance entities. Administer and ensure adherence to all DSRT Surf and Beach Street rules, regulations, processes, and policies. Perform additional duties as required by the Beach Street Operations. Experience and Qualifications 7 to 10 years of guest service management experience, including financial oversight of business operations. Experience in Water or Surf attraction management is advantageous. Bachelor's Degree or equivalent education/experience preferred. Proficiency in project accounting, scheduling, budgeting, document management, contract management, and cost forecasting. Outstanding interpersonal and communication skills, both verbal and written. Strong leadership abilities including critical thinking and problem-solving capabilities. Effective handling of internal and external customers with diplomacy to resolve conflicts and gather accurate information. Deep understanding of marketing principles relevant to lifestyle-oriented venues. Experience working in technology-forward settings, integrating digital platforms, applications, and systems to support venue operations. Preferred experience in surfing and other water sports activities (not required). Familiarity with local, state, and federal water safety and health regulations is beneficial. Proficiency with Microsoft Windows and Excel is essential. Availability for a flexible schedule, including mornings, evenings, weekends, and holidays. Personal Attributes Integrity, accountability and honesty Excited and enthusiastic outlook on work as it pertains to guests and DSRT Surf Optimism and energy for the company and its future An open and collaborative nature Thrives on challenges and hard work, responding effectively even in situations with limited information. Willing to take decisive action and stand by their decisions, even if they are not universally supported. A high degree of self-awareness of one's own personal style, strengths and weaknesses and motivational triggers. Stoke Working Conditions / Physical requirements (if applicable) Ability to understand guests' service needs & requests. Ability to acknowledge guests' requests in a polite manner. Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred). Ability to apply logical thinking and understanding to carry out written and oral instructions. Ability to address and solve problems involving guest and operational issues. Ability to compute basic mathematical calculations. Ability to sit, walk, and stand continuously. Ability to Lift / carry 25 lbs (frequently) and 50 lbs (occasionally.) Ability to work outdoors partially. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not an exhaustive list of all the job functions that the General Manager may be asked to perform from time to time with various staff. How to Apply Please send cover letter, resume and cover letter to ******************. Zoom interviews will be conducted on a re-occurring basis until the best suitable candidate has been identified. Compensation Compensation to be determined based upon prior experience and assigned roles / responsibilities. Additional Resources · Beach Street Development website: ********************** · DSRT Surf project website: **************** · Discover Palm Desert website: ****************************** Management reserves the right to assign or reassign duties and responsibilities to this job at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to be able to perform essential functions. Diversity creates a healthier atmosphere. Equal Opportunity Employer
    $62k-122k yearly est. 5d ago
  • Store Manager

    Staples, Inc. 4.4company rating

    Senior operations manager job in La Quinta, CA

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #MGT #LI-MC1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $39k-58k yearly est. Auto-Apply 5d ago
  • Store Manager, Cabazon Outlet

    Zimmermann

    Senior operations manager job in Cabazon, CA

    This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991. Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal. While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East. Position Purpose An exciting opportunity exists for a Store Manager to join our Cabazon Outlet store in California. The Store Manager will lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: bringing optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision. Role Responsibilities To consistently provide strong leadership, lead by example and present as a role model for all team members. Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience. To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge. Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline. Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision. To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude. To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager. Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive. Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure. To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures. Effectively managing store rostering including timesheet management and roster creation. About you Proven experience in a similar leadership / management role in luxury retail. Excellent organisation skills and high attention to detail. Passion for the brand and Fashion retail industry Strong communication skills and the ability to build strong, genuine relationships with team members and clientele. Desire for a long-term and fulfilling career journey. Why join our team? Bespoke career development plans and access to strong mentors and industry leaders. Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally. Competitive package, seasonal uniforming and team member discount Be part of a responsible fashion house with a focus in leading in sustainability Compensation Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure. Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided. At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets. Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
    $39k-66k yearly est. 1d ago
  • Director Of Operations & Listings

    Stonegate West Real Estate Group 4.2company rating

    Senior operations manager job in Palm Desert, CA

    Job Description Director of Operations & Listings Stonegate West Real Estate Group | Palm Desert, CA Full-Time | Licensed Position | Reports to: CEO, Leslie L. McGrath Stonegate West Real Estate Group is a high-producing real estate team built on Trust | Relationships | Results. Our niche market is probate and trust, with the ability to solve all the real estate needs for our attorney partners. We are a team that focuses on business by referral through the Buffini coaching and training programs. We're seeking a seasoned, licensed real estate professional to serve as our Director of Operations & Listings - the operational right hand to the Team Leader. This role is responsible for leading all day-to-day operations of the business, overseeing listings from start to finish, ensuring flawless execution, mentoring staff, and implementing systems that support continued growth. This is a leadership position for someone who thrives in structure, loves details, and can confidently run the business while the CEO is focused on strategy, growth, recruiting, lead generation, and new partnerships. Compensation: $72,000 - $79,000 + Responsibilities: Core Responsibilities Operational Leadership Act as the primary point of contact between Leslie and the team for daily operations and communication. Lead, train, and mentor administrative and showing staff; hold weekly ops meetings to track accountability and progress. Enforce communication standards, task completion, and workflow consistency. Manage all company systems (RealSmart Agent, Buffini CRM, FLEX MLS, Canva, shared drives). Submit payroll every two weeks and make 1099 payments to contracted staff. Continuously refine SOPs and implement improved processes as the team grows. Assist in onboarding and training new team members. Serve as liaison to vendors, transaction partners, and consultants. Listing Management for LLM & Client Experience Oversee all active listings from signed agreement through close of escrow. Prepare and manage all listing documents, disclosures, and MLS entries with the help of administrative staff. Schedule and coordinate photography, staging, marketing, and open houses with the help of administrative staff. Track showing activity, gather feedback, and deliver timely seller updates. Manage offers, counteroffers, and contract execution while maintaining client satisfaction. Ensure listings are marketed consistently in alignment with brand standards. Handle Leslie's personal listings and buyer transactions as needed. Systems & Reporting Maintain and update the team's production dashboard (active listings, pending, closed). Monitor contract deadlines and ensure compliance. Track marketing ROI, listing performance, and operational efficiency. Present a concise weekly update to the Team Leader with priorities, progress, and problem-solving recommendations. Support quarterly business planning with KPIs and production metrics. Schedule & Availability REQUIRED: Minimum 40 hours per week Office Expectations: M-Th 9:00 a.m. - 4:00 p.m. (Palm Desert) Flex Time: Evenings/weekends as required for listings and client needs (tracked with time banking). Availability: Must be reachable during business hours for team coordination. Client coordination as needed. Compensation & Bonus Structure Base Salary: $72,000 - $79,000 annually (commensurate with experience) Gas/Phone Allowance: $75 per pay period, paid on a monthly basis = $162.50/month Vacation/Sick Leave: Standard per California employment law Performance-Based Bonuses Bonuses are calculated and paid quarterly, tied directly to measurable outcomes: Category KPI / Measurement Bonus Range Listing Operations 95%+ of listings launched within 5 days of signed agreement; 100% listing documentation complete; average DOM under 30 days $500-$1,000 per quarter Client Satisfaction 90%+ positive reviews/testimonials collected from sellers $250-$500 per quarter Team Production Bonus 0.25%-0.5% of total team GCI from closed listings Paid quarterly Systems & SOP Development All SOPs are updated quarterly; new processes are implemented that increase efficiency $250-$750 per quarter Onboarding & Training Each new agent/staff member onboarded and trained successfully to full productivity $500 per successful team member paid at 90 days Discretionary “Above & Beyond” Exceptional leadership, client wins, or operational breakthroughs CEO discretion Total Annual Compensation Range (Base + Performance): $85,000 - $110,000+ potential Key Performance Indicators (KPIs) Average Days on Market (DOM): ≤ 45 days for active listings List-to-Sale Price Ratio: ≥ 98% of list price Client Review Collection Rate: ≥ 90% of closed sellers provide testimonials Team Accountability: 100% of assigned tasks completed weekly System Maintenance: CRM, MLS, and shared files are current within 24 hours Operational Efficiency: Measurable reduction in missed deadlines or client complaints Personality & Fit Calm, confident, nurturing, and respected - the person who “handles it.” Detail-oriented but relational; polished but approachable. A true leader who can mentor others while keeping pace with a high-energy CEO. Understands discretion, trust, and the importance of brand alignment. Qualifications: Required Qualifications Active California Real Estate License in good standing with CAR, MLS, and Supra access. 5+ years of residential real estate experience - preferably on a team or in operations leadership. Deep understanding of contracts, timelines, escrow, and listing procedures. Highly organized with impeccable follow-through and systems thinking. Proficient with MLS, CRM platforms, Microsoft Office, Canva, and digital transaction tools. Excellent verbal and written communication. Leadership presence - calm under pressure, decisive, accountable. About Company Alignment with Stonegate West Real Estate Group's Mission and Vision MISSION STATEMENT: Our core mission is centered around fostering trust, cultivating meaningful relationships, and delivering tangible results. VISION STATEMENT: At Stonegate West, we aspire to transcend the conventional role of a real estate group. Our vision extends beyond mere transactions to become an integral part of your estate and financial planning team. Recognizing the profound impact of real estate assets, liquidation, and trades on overall wealth, we are committed to providing expert guidance and support. STANDARD OPERATING PROCEDURES: TM will adhere to all written SOP. SOP is a working document that is revised (2) times per calendar year to ensure it has updated systems and processes in place.
    $85k-110k yearly 8d ago
  • Senior F&B Operations Manager - Specialty Restaurant

    Sitio de Experiencia de Candidatos

    Senior operations manager job in Indian Wells, CA

    Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 5 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations • Assists in the ordering of F&B supplies, cleaning supplies and uniforms. • Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self inspection program. • Operates all department equipment as necessary and reports malfunction. • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Understands employee positions well enough to perform duties in employees' absence. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Monitors and maintains the productivity level of employees. • Verifies that all team members/supervisors understand the brand specific philosophy. • Maintains the operating budget, and verifies that standards and legal obligations are followed. • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to ensure understanding. • Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements. • Establishes and maintains open, collaborative relationships with employees. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. • Follows property specific second effort and recovery plan. • Stays readily available/ approachable for all team members. • Demonstrates knowledge of the brand specific service culture. Providing Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, verifies that thquality, standards and meeting the expectations of the customers on a daily basis. • Takes proactive approaches when dealing with guest concerns. • Sets a positive example for guest relations. • Stays readily available/ approachable for all guests. • Reviews comment cards and guest satisfaction result with employees. • Responds in a timely manner to customer service department request. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Administers the performance appraisal process for direct report managers. • Conducts hourly employee performance appraisals according to Standard Operating Procedures. • Communicates performance expectations in accordance with job descriptions for each position. • Verifies thatemployees are treated fairly and equitably. Strives to improve employee retention. • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Verifies that disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Manages beverage purchasing and control procedures and ensures staff is trained accordingly. • Observes service behaviors of employees and provides feedback to individuals and or managers. Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Analyzes information and evaluates results to choose the best solution and solve problems. • Performs hourly job function if necessary. • Extends professionalism and courtesy to team members at all times. • Comprehends budgets, operating statements and payroll progress report. • Performs other duties, as assigned, to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $111k-165k yearly est. Auto-Apply 11d ago
  • Manager, Merchandise Operations

    Saks Fifth Avenue 4.1company rating

    Senior operations manager job in Palm Desert, CA

    WHO WE ARE: The Merchandise Manager/Manager, Merchandise Operations is responsible for overseeing all back of the house operational functions and front of the house visual standards. In this role the Manager will ensure the processing of inbound merchandise, placement and presentation of merchandise on the selling floor, and the processing of merchandise off the selling floor and out of the store, in accordance with established Saks Fifth Avenue productivity and process standards. The role also oversees the creation and maintenance of a dynamic shopping environment, which incorporates fashion trend statements, visual presentations, and promotional events to support the sale of full-priced merchandise and the overall profitability of the store. The Manager is a part of the store's core management team and will serve as a leader on the floor, prioritizing the customer service experience. The Asset Protection Manager will interact with customers and associates, work to resolve customer issues and ensure all associates are providing and exceeding our customer service expectations. YOU WILL BE: * Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic. * Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment. * You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision. * Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions. * You bring others together to drive results when needed. You have the ability to build morale and spirit within the team & bring out the best performance and potential in others * Generates a variety of approaches to problem solving including new and novel ideas. WHAT YOU WILL DO: Operations Ownership * Hire, train and develop the Merchandise Operations team responsible for a wide range of back of house processes. * Oversee processing of inbound merchandise within an established company time frame, ensuring that new receipts are on the selling floor prior to store opening. * Ensure compliance with all Store Audit Standards. * Take a leadership role in communication, direction, and flow challenges within the store. * Maintain Inventory accuracy by regular oversight of Inventory exception reports. * Oversee processing of outbound merchandise transfers and returns to vendors (RTV). * Direct and ensure execution of markdowns and price changes, re-ticketing, sends, repairs, sell off consolidation, order supplies, etc. * Ad hoc responsibilities as needed People * Leading and ensuring teams actively recruit and fill open roles with a sense of urgency. * Foster an environment of accountability through ongoing coaching of company policies and procedures, including ongoing performance management as needed. * Set goals for Associates in alignment with department objectives. * Develop, motivate, and train your team in all aspects of their role. WHAT YOU WILL BRING: Required Qualifications (Minimum Requirements): * Available to work a flexible schedule that will include nights and weekends * 3-5 years supervisory experience in the retailing environment in visual or merchandising capacity. * Proficiency in utilizing available technology, especially Microsoft Office Suite * Ability to lift and carry boxes (approx. weight 25 - 50 lbs), move and maneuver rolling equipment (pallets, flatbed carts, rolling racks), climb safety ladders (approx. 6 feet) YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE: * Be a part of a team of disruptors focused on stores and redefining the luxury experience. * Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate * A culture that promotes a healthy, fulfilling work/life balance * Benefits package for all eligible full-time Associates (including medical, vision and dental) * An amazing Associate discount SALARY AND OTHER BENEFITS: The starting salary for this position is between $67,000 -$75,000 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. This position is also eligible for bonus Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $67k-75k yearly 59d ago
  • Manager, Merchandise Operations

    Saks & Company 4.8company rating

    Senior operations manager job in Palm Desert, CA

    WHO WE ARE: The Merchandise Manager/Manager, Merchandise Operations is responsible for overseeing all back of the house operational functions and front of the house visual standards. In this role the Manager will ensure the processing of inbound merchandise, placement and presentation of merchandise on the selling floor, and the processing of merchandise off the selling floor and out of the store, in accordance with established Saks Fifth Avenue productivity and process standards. The role also oversees the creation and maintenance of a dynamic shopping environment, which incorporates fashion trend statements, visual presentations, and promotional events to support the sale of full-priced merchandise and the overall profitability of the store. The Manager is a part of the store's core management team and will serve as a leader on the floor, prioritizing the customer service experience. The Asset Protection Manager will interact with customers and associates, work to resolve customer issues and ensure all associates are providing and exceeding our customer service expectations. YOU WILL BE: Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic. Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment. You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision. Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions. You bring others together to drive results when needed. You have the ability to build morale and spirit within the team & bring out the best performance and potential in others Generates a variety of approaches to problem solving including new and novel ideas. WHAT YOU WILL DO: Operations Ownership Hire, train and develop the Merchandise Operations team responsible for a wide range of back of house processes. Oversee processing of inbound merchandise within an established company time frame, ensuring that new receipts are on the selling floor prior to store opening. Ensure compliance with all Store Audit Standards. Take a leadership role in communication, direction, and flow challenges within the store. Maintain Inventory accuracy by regular oversight of Inventory exception reports. Oversee processing of outbound merchandise transfers and returns to vendors (RTV). Direct and ensure execution of markdowns and price changes, re-ticketing, sends, repairs, sell off consolidation, order supplies, etc. Ad hoc responsibilities as needed People Leading and ensuring teams actively recruit and fill open roles with a sense of urgency. Foster an environment of accountability through ongoing coaching of company policies and procedures, including ongoing performance management as needed. Set goals for Associates in alignment with department objectives. Develop, motivate, and train your team in all aspects of their role. WHAT YOU WILL BRING: Required Qualifications (Minimum Requirements): Available to work a flexible schedule that will include nights and weekends 3-5 years supervisory experience in the retailing environment in visual or merchandising capacity. Proficiency in utilizing available technology, especially Microsoft Office Suite Ability to lift and carry boxes (approx. weight 25 - 50 lbs), move and maneuver rolling equipment (pallets, flatbed carts, rolling racks), climb safety ladders (approx. 6 feet) YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount SALARY AND OTHER BENEFITS: The starting salary for this position is between $67,000 -$75,000 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. This position is also eligible for bonus Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Thank you for your interest in SFA. We look forward to reviewing your application. SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
    $67k-75k yearly Auto-Apply 60d ago
  • Director of Operations

    Joshua Basin Water District

    Senior operations manager job in Joshua Tree, CA

    Under administrative direction, this position oversees, directs, organizes, and supervises all aspects of the District's Operations Department, including water transmission and distribution, production, maintenance, field services, and capital improvement. The incumbant oversees the management, development, and administration of key programs such as Water Quality, Water Production, Water Storage and Recharge, Water Distribution, Safety, GIS, Engineering, and Regulatory Compliance. The incumbant provides high-level, complex support to the General Manager, works closely with internal departments, and coordinates with outside agencies. This position is designated as the Chief Plant Operator (CPO) for the District. DISTINGUISHING CHARACTERISTICS This position requires a high level of professional, operational, technical, and administrative expertise, along with significant accountability to the General Manager, Board of Directors, and the District's customers. The individual in this role must be capable of performing a wide range of complex and varied tasks, demonstrating strong interpersonal, leadership, communication, and problem-solving skills. The ability to work independently with minimal supervision, as well as to prioritize, lead, and manage effectively, is essential. As a member of the District's executive management team, this employee is expected to actively engage in addressing District-wide issues, including those that may extend beyond their direct area of responsibility. SUPERVISION RECEIVED/EXERCISED This position operates under the general direction of the General Manager and is responsible for supervising, leading, and providing training to assigned staff. It is expected to manage difficult and complex assignments independently, with minimal oversight. MINIMUM QUALIFICATIONS The following are representative of the qualifications necessary to perform the essential duties of the position. Any combination of education and experience which would likely provide the necessary knowledge and abilities may be qualifying. Experience: • Minimum of (10) ten years progressive experience in the operation and maintenance of water distribution and supply systems. • Minimum of (7) seven years supervision or management experience overseeing the operations, planning, design, construction, and maintenance of water treatment and distribution facilities. • Minimum (3) three years of project management experience on infrastructure and/or engineering projects. • Experience working with a special district, public works, and Board of Directors. Education and/or Training: A typical way to obtain the knowledge, skills, and abilities outlined in this is possession of a completed a four-year degree from an accredited college or university with a major in public administration, business, civil engineering, water science, or closely related field. Certificates, Licenses, Registration: Must possess and maintain: • Grade IV or higher SWRCB Water Distribution Operator Certificate. Grade V highly desired. • Grade III or higher SWRCB Water Treatment Operator Certificate. • AWWA Cross Connection Control Certificate highly desired. • Project Management certification and/or experience highly desired. Other Requirements: Must possess and maintain valid California Class C Driver's License. Click here for full job description
    $93k-167k yearly est. 60d+ ago
  • SEDC Director of Operations

    Soboba 4.1company rating

    Senior operations manager job in San Jacinto, CA

    The Director of Operations will exercise professional and technical leadership in developing, formulating, and executing Soboba Economic Development Corporation (SEDC) business plans for existing and future Tribal Enterprises. The Director of Operations will plan, organize, manage, and review the activities of the Planning and Economic Development functions of the SEDC and provide strategic leadership, direction, and resource management to these functions. DUTIES AND RESPONSIBILITIES Although other duties may be assigned, the essential duties include the following: Perform business analysis of current SEDC businesses and enterprises and provide recommendations for business improvements. Plan and implement the SEDC's economic development, business retention, and attraction efforts. Perform market analysis and assist with the formulation of the SEDC's economic development strategies and other programs. Represent the SEDC in development and land use matters and economic development issues. Serve as official SEDC liaison to businesses, industry, and organizations that play a part in economic development. Negotiate complex agreements and real property transactions involving the acquisition of land use entitlements between city agencies, city councils, planning commissions, and boards concerned with planning, economic development, and redevelopment. Foster and establish long-term professional relationships with local and regional agencies to ensure that the SEDC's interests are appropriately represented in matters relating to Tribal goals and objectives. Prepare analytical, statistical, and narrative reports to the SEDC Board of Directors. Review and access budgets, forecasts, and financial reports to guide management decisions. Manage special projects, including environmental, regulatory, and fiscal compliance directly related to tribal enterprises. EDUCATION/EXPERIENCE Any combination equivalent to experience and education that could likely provide the required knowledge and abilities may qualify. Bachelor of Science required in one of the following: Public Administration, Business Administration, Business Management, Economic Development, or Planning. A Master's Degree in Business Administration, Planning, or public Administration is highly desired. Five years of progressively responsible experience in business management, planning, economic development, and commercial real estate development. Extensive multi-task background, including strategic planning, project management, and construction management. Environmental protection knowledge is a plus. Must demonstrate strong ethics, negotiation and interpersonal skills, and managing stress. Tribal Experience is highly desired. QUALIFICATIONS Experience in business management/restructuring. Knowledge of economics, statistics, research methods, and sources of information related to growth and business development. Knowledge of Tribal, federal, state, and local laws, policies, and regulations. Knowledge of the principles of management and supervision and community relations. Demonstrated ability to work effectively with business leaders, government officials, and community, regional and government organizations. Demonstrated ability to make decisions, take action, meet deadlines, and work independently. Ability to work in a fast-paced environment. Must be neat in appearance with a customer service attitude. Ability to read, write, and speak English. Excellent communication skills, management ability, and marketing experience are essential. Provide superior customer service skills. BEHAVIOR The vision, goals, and objectives of the Soboba Economic Development Corporation require the Director of Operations to perform in both a professional and personable manner. The way the Director of Operations relates to subordinates, co-workers, customers, and visitors is considered parallel in importance to technical knowledge and ability. Respect and consideration given to the dignity of each customer, visitor, and Team Member are a requisite of successful job performance. Any attitude or behavior that will tarnish the name or reputation of the Soboba Economic Development Corporation is not accepted. Other: Demonstrates a strong commitment to the cultural beliefs and values of the Soboba Economic Development Corporation. Practices cultural sensitivity always, recognizing the respective diverse work styles within the organization and the Soboba community. REQUIRED Ability to provide proof of legal right to work for any employer in the US. All applicants are required to complete the pre-screen Background Clearance and Drug Testing. Native American preferable and an Equal Opportunity Employer 25 USCS 472 et. Seg. Demonstrates the ability to be flexible and can pivot focus when necessary.
    $95k-144k yearly est. Auto-Apply 60d+ ago
  • General Manager | RESET Hotel | Twentynine Palms, CA

    PM New 2.8company rating

    Senior operations manager job in Twentynine Palms, CA

    We're looking for an experienced General Manager who has overall responsibility for the successful operation of the hotel and for meeting or exceeding the objectives for all areas of the property. You will provide overall direction and guidance to your team while managing the day-to-day leadership and management of all company facets. This is a full-time, on-site, exempt position that reports to the Vice President of Operations. The salary range for this position is $110,000-$125,000. RESET Hotel At RESET, the desert takes center stage. Nestled just outside Joshua Tree National Park, in the city of Twentynine Palms, RESET provides unique access to some of the most iconic views in the United States. Each of our 65 guest rooms at RESET Joshua Tree offers guests a private patio, mountain view and the comforts of a boutique hotel. Who We Are Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. What You Will Be Doing Own all areas of the operation, including front office, food & beverage, housekeeping, engineering, sales & events. Lead through your leadership team to maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining colleague engagement. Direct the development and execution of the annual strategic plan, the annual budget, and operations plan, emphasizing balanced growth and consistent profitability. Communicate the direction and purpose of all initiatives, resulting in colleague & leader ownership, pride, and desired results. Achieve and maintain superior balanced scorecard results (revenue, STR, GOP, guest experience, colleague engagement, asset maintenance, etc.), with an unrelenting desire to exceed previous outcomes. Inspire and motivate your leaders and colleagues to foster a guest-focused and results-oriented environment. Deliver best-in-class guest service and satisfaction by executing against the Modus Ethos, through avenues such as training, survey analysis, feedback, and incentive programs. Provide experiences that go above and beyond, creating raving reviews, and attracting media attention, through seasonal programming and community partnerships, all within the parameters of budget and expenses. Actively seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack. Create and promote learning opportunities and development plans for direct reports, fostering a culture of development. Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued. Manage the property for financial performance, working with the on-site and corporate teams to prepare materials and communicate results with hotel stakeholders. Collaborate with shared services partners (marketing, revenue management, people & culture), to maximize performance and engage with companywide initiatives. Champion our values, vision, and culture. What You Bring to the Table Minimum 5 years' experience in different management positions in the hospitality industry and have held a senior leadership role (Hotel Manager or Assistant General Manager - preferred) at a hotel for at least two years. Experience managing independent hotels, F&B operations & Experience Programming. A track record of achieving and maintaining superior results across all areas of the hotel and can articulate the underlying strategies that led to your achievements. Thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well developed management skills, and have demonstrated ability to effectively lead. A passion for hospitality will be apparent from speaking with you; you naturally connect with colleagues and guests. A love to inspire and motivate your team while focusing on learning and development, giving and receiving feedback. Bachelor's degree in business management, Hotel management, or equivalent experience preferred. Must have working knowledge of accounting systems, property management systems and housekeeping products and procedures, as well as Microsoft Office. Must be familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances. Ability to speak Spanish or other languages is preferred. What's In It for You Competitive compensation package, including quarterly incentive plan. Generous health, dental and vision insurance, plus 401K. Comprehensive onboarding and training plan to set you up for success. Coaching, feedback, and mentorship to develop yourself and your team. Personalized development plan to fit your individual role and career goals. Leadership courses to improve your personal and interpersonal effectiveness. Monthly fitness and transportation credits. Unlimited PTO and 9 paid holidays. Opportunities to volunteer and give back to our local communities. Paid Parental Leave. Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE. BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE. As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. While this is a salaried position, be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time.
    $110k-125k yearly 1d ago
  • Operations Manager/Rental Cars 70K to 80k DOE PSP

    Odorzx Inc.

    Senior operations manager job in Palm Springs, CA

    Job Description ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, and a passion for driving operational excellence, this might be the perfect opportunity for you! **Must Have Previous Rental Car Company Experience to be considered** Responsibilities: Oversee and manage day-to-day operations, ensuring smooth functioning across multiple departments Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity Lead a team of employees, providing guidance, training, and performance evaluations Coordinate and monitor all aspects of the supply chain, including procurement and inventory management Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness Foster a culture of safety, emphasizing adherence to established protocols and promoting a safe working environment. Lead by example by actively participating in manual labor tasks, demonstrating a strong work ethic and dedication to the team's success Collaborate with cross-functional teams to ensure seamless communication and alignment of operational goals. Develop and maintain strong relationships with clients, suppliers, and contractors to ensure timely and quality service delivery. Monitor budgets, control expenses, and identify cost-saving opportunities without compromising quality or safety standards. Requirements Qualifications: Proven experience in an operations management role, preferably within the carwash/detailing industry Strong leadership skills, with the ability to motivate and inspire a team Excellent organizational and problem-solving abilities. Proficient in analyzing and interpreting operational data Demonstrated ability to manage multiple priorities and meet deadlines Effective communication and interpersonal skills Willingness to actively engage in manual labor tasks as required At ODORZX INC, we value hard work, dedication, and a hands-on approach. We offer a competitive salary, comprehensive benefits package, and opportunities for growth within our dynamic organization. If you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Join us in shaping the future of our company and delivering exceptional results. ODORZX INC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Full Time Benefits Include: Vacation Time (1 Year) 401k With Match (1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus (Job Specific) Quarterly Bonus (Job Specific) Rapid Advancement Opportunities
    $65k-112k yearly est. 29d ago
  • Senior Ticketing Manager | Full-Time | Acrisure Arena

    Oak View Group 3.9company rating

    Senior operations manager job in Palm Desert, CA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Senior Ticketing Manager will report directly to the Director, Ticket Operations. This position will provide Acrisure Arena clients with comprehensive event management and ticketing services. Primary responsibilities include primary box office contact for all Archtics related questions, assisting with all Premium Services team needs, Hockey event submissions, ongoing event administration, and box office operations. Product specialization will include Ticketmaster Host, Archtics, TM1, Entry, and Account Manager. The Senior Manager must be able to confidently interact with other departments including Finance, Marketing, Premium, Operations, and IT. This role is supported by and works closely with the entire ticketing team. This role will pay a salary of $75,000 to $87,500 and is bonus eligible Benefits for Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays). This position will remain open until November 21, 2025. Responsibilities Essential Duties & Responsibilities: Assist the Director of Ticket Operations on all Hockey related items including manifest maintenance, pricing, renewals, and order processing. Properly build and maintain all Premium concert events and all Hockey events in the Archtics database. Assist the Sales & Premium teams with all sales & retention items including processes, presales, renewals, and issue resolution. Hire, train, schedule, and manage all part-time Box Office ticket sellers and supervisors. Support the Director of Ticketing on concert builds on an as-needed basis. Ensuring all ticket orders are processed on a daily basis ranging from Hockey ticket plans and individual games to concerts and premium events. Responsible for day of show box office support for all events including games, concerts, and family shows. Develop and maintain excellent client relationships while meeting and exceeding client service level agreements. Assist with reporting for the team, venue, and promoters as needed. Submit events to Ticketmaster for programming as needed; manage all inventory requirements, special offers and programs on behalf of venue and promoter. Ensure the venue is maximizing its use of Ticketmaster Products and Services by communicating on a regular basis with upper ticketing management with suggestions on improvements. Use troubleshooting techniques and tools to identify the root cause of issues including the research of client/customer complaints about service levels. Other duties as assigned by Ticketing leadership. Qualifications Qualifications Bachelor's Degree in Business, Sports Management, Marketing or other related field preferred. 4-6+ years of increasingly responsible box office/ticketing experience, preferably with sports/entertainment facility Direct experience with the Ticketmaster suite of products including Archtics (super-user preferred), Host, TM1, Mobile Technology or other similar systems. Experience with large-scale events in an arena, stadium, or concert setting of a similar or larger size is highly desirable. Experience training and managing staff. Must be able to work independently, as well as train, manage, and motivate others. Proficiency with Microsoft Office including Word, Excel, Outlook, and PowerPoint. Position requires the ability to accommodate a flexible schedule including evenings, weekends, and holidays, as well as being able to perform in a fast-paced, dynamic work environment. Must be able to work with the public and possess conflict resolution skills. Must be adaptable with the ability to work under pressure to meet deadlines. Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts. Extremely organized and detail-oriented, resourceful, quick learner, and able to handle multiple projects simultaneously. Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended number of days. Working Conditions: Minimal Travel ( Must be able to work a flexible schedule inclusive of weekends, nights and holidays required. Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $75k-87.5k yearly Auto-Apply 60d+ ago
  • General Manager

    International Coffee & Tea, LLC 4.5company rating

    Senior operations manager job in Palm Desert, CA

    General Manager Our Blend: Born and brewed in Southern California since 1963, TheCoffee Bean & Tea Leaf has become one of the world's largestspecialty coffee and tea retailers. Todaywe have global presence with Cafés around the world and offices in California,Singapore and Malaysia. As we grow our brand, we are committed to maintaining ourvalues, heritage and passion for our products. We have always had a creative and caring spirit. This energy embodied byour Team Members made us famous and beloved by our guests, first in SouthernCalifornia and now around the world. We are a brand centered around passion. Apassion for our premium products, our people and our customers. Passion is contagious,and we've got a serious case of it. If you are just aspassionate as we are, come join our Brew Crew!! The position we arebrewing: Do you love premium Coffee &Tea? Do you want to work for a socially responsible, guest service drivencompany? The Coffee Bean & Tea Leaf General Manager curates memorableexperiences for our guests and the CBTL team daily. We are seekingfriendly, dedicated, and creative Barista's to provide our guests with theworld's finest quality coffee and tea experience. As a member of our team, youwill have the opportunity to engage with the clients while developing yourskills in a variety of areas across the business. Many of our General Managersstarted off as Baristas! If you are looking for an opportunitywhere you can be yourself and have fun doing it, while creating a base of loyal CBTL fans out of the local community, we want to talk to you about joining ourgrowing and diverse team. Whatyou will Measure and Blend: * Leadby example. General Manager is a leader/advocate for your team by drivingprofitability, service, performance, and operational excellence throughcoaching and training. * Bea coffee & tea expert. You bring the passion, we provide the training, andyou share it with the team and guests providing a Total QualityExperience. * Generatenew guests. Many guests shop online these days; however, the store is where wemeet many of our guests for the first time. * Careabout safety. Safe store environment, healthy employees and guests are ournumber one priority. * Contribute.General Manager to manage a profitable store by tracking sales and overseeingthe day to day operations and risk management. Help the store with tasks, ideasand support store growth operationally. * BeCreative. Visual merchandising and product placement to create memorableexperiences for the guests. * Bean advocate. As the face of CBTL you will build the store presence byconnecting with your local community to attract & retain fresh talent. * Bea Mentor. General Manager will mentor an Assistant General Manager as well asother store staff by knowledge sharing and embodying CBTL guiding principles. Your Ingredients: * AtThe Coffee Bean & Tea Leaf, we hire for our core values Friendliness /Respect / Ownership / Teamwork / Honesty - FROTH and identify team members whoshare these values. Perks: * Benefits: Medical, Dental, Vision, 401K, Pet,Accident, Life, Long-Term & Short-Term Disability * Discounts on our Coffee and Tea * Pay Rate: $30.00-$37.00 Hourly * Observed Holidays * Vacation Pay * Sick Pay This role may besubject to the following working conditions: * Climbing * Balancing * Stooping * Kneeling * Crouching * Reaching * Standing * Walking * Pushing * Pulling * Lifting * Grasping * Feeling(Tangible) * Talking * Hearing * RepetitiveMotion * Sitting * Mediumwork - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds offorce frequently, and/or up to 10 pounds of force constantly to move objects. * Theworker is subject to both environmental conditions. Activities occur inside andoutside. * Theworker is subject to extreme cold. Temperatures typically below 32 degrees forperiods of more than one hour. Consideration should be given to the effect ofother environmental conditions, such as wind and humidity. * Theworker is subject to extreme heat. Temperatures above 100 degrees for periodsof more than one hour. Consideration should be given to the effect of otherenvironmental conditions, such as wind and humidity. * Theworker is subject to noise. There is sufficient noise to cause the worker toshout in order to be heard above ambient noise level. * Theworker is subject to hazards. Includes a variety of physical conditions, suchas proximity to moving mechanical parts and moving vehicles. * Theworker is required to function in narrow aisles or passageways. International Coffee & Tea, LLCdba The Coffee Bean & Tea Leaf is fully committed to Equal EmploymentOpportunity and to attracting, retaining, developing and promoting the mostqualified employees without regard to their race, sex, gender, color, religion,sexual orientation, national origin, age, physical or mental disability,citizenship status, veteran status, genetics, or any other status protected bystate or federal law. The Coffee Bean &Tea Leaf expressly prohibits anyform of employee harassment or discrimination on the basis of any suchprotected status. The Coffee Bean & Tea Leafprovides equal employment opportunities (EEO) to all employees and applicantsfor employment without regard to race, sex, color, religion, gender, sexualorientation, national origin, age, disability, marital status, amnesty, orstatus as a covered veteran in accordance with applicable federal, state andlocal laws. This policy was intended to comply, and The Coffee Bean & TeaLeaf so complies, with applicable state and local laws governingnon-discrimination in employment in every location in which the Company hasfacilities. This policy applies to all terms and conditions of employment,including, but not limited to, hiring, placement, promotion, termination,layoff, recall, transfers, leaves of absence, compensation and training. We arededicated to providing a work environment free from discrimination andharassment, and where employees are treated with respect and dignity. We use eVerify to confirm U.S. Employment eligibility.
    $30-37 hourly 6d ago
  • Operations Manager

    Connoisseur Media 3.6company rating

    Senior operations manager job in Palm Springs, CA

    Connoisseur Media - Palm Springs, CA is looking for a creative, driven Operations Manager to lead our dynamic cluster of radio stations in the Coachella Valley - including a daily four-hour on-air shift on 98.5 The Bu ll (KDES) . This is a unique opportunity to combine leadership and creativity with your passion for being behind the mic. You'll shape the sound of iconic stations with deep community roots, loyal listeners, and incredible on-air talent - while also connecting with audiences every day on The Bull . We're looking for a proven leader with at least 5 years of experience in radio programming and on-air performance. The ideal candidate thrives in a fast-paced, collaborative environment and loves making an impact both on-air and in the community. Responsibilities (to include but not limited to): Oversee the day-to-day programming and execution of stations to deliver consistently compelling and on-brand content. Host a daily 4-hour live on-air shift on 98.5 The Bull , engaging listeners with authentic, entertaining, and local content. Mentor our other programming leaders. Set an expectation of community focus. Work hand in hand with our sales team to strike a balance for maximum engagement and results for our clients. Be a passionate advocate for radio and a fierce competitor. Collaborate with on-air talent, imaging producers, digital content producers, imaging producers, and corporate programmers to maintain fresh, creative, and market-relevant programming. Create content that connects with our listeners on the radio, on social, and through video. Use real-time data (music testing, streaming metrics, social trends, and ratings) to make informed decisions that grow audience and influence. Ensure FCC compliance and uphold company standards and values. Qualifications: A proven programmer with 5+ years of experience in music radio. Strong multitasker that can handle working with the talent, producing content both on air and on social, assisting sales, and creating effective promotions. Fluent in music scheduling, imaging, and radio automation. Working with a team to succeed at a common goal. This position requires a valid driver's license. Benefits: Connoisseur invests in people who invest in themselves and offers employees a competitive package of health and welfare benefits. Medical, Dental, Vision. 17-days starting PTO accrual, 10 Company Holidays, a day off in the birth month. Employee Assistance Program (EAP). 401(k) Retirement Plan with Discretionary Employer Matching. Who We Are: We are Connoisseur Media , a broadcast and digital media company serving audiences, advertisers, and local communities. Recognized as one of the top 10 radio broadcasters in the U.S., we operate 216 radio stations in 47 markets and run a growing digital marketing business. From music and news to community events, we create media that matters. Through Ferocious Digital, Ferocious Content, and Dinormous, we help brands thrive with smart strategies, engaging stories, and expert PR. At our core, people are our passion and the heart of the Company, and we're proud to be community-minded, with employees who love getting involved and making a difference. Connoisseur Media is an Equal Opportunity Employer and participates in E-Verify . All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. If you need an accommodation to complete the application process, please contact us at ************** or ************************* and include your full name, contact information, and the accommodation needed to assist you with the application process.
    $116k-146k yearly est. 60d+ ago
  • General Manager

    Firstservice Corporation 3.9company rating

    Senior operations manager job in Indio, CA

    The General Manager ensures Association business is executed in a timely and accurate manner, in accordance with Association governing documents, Board policies, FirstService policies and procedures, California civil code, and other applicable regulations. The General Manager will consistently adhere to and perpetuate the mission and vision of the Board of Directors, and membership, and has oversight over all aspects of the operations of the building. This would include, but is not limited to: building strong relationships with the board of directors, committees and residents, ensuring building systems and common areas are properly maintained, managing staff and vendor performance, administering any shared cost arrangements, ensuring homeowner adherence to community rules and regulations, preparing the budget, presenting financial reports, preparing for and attending board meetings, and communicating with outside entities such as the City or County and its departments, Fire Authority, local Police Department, Water District, and utility companies as necessary. The General Manager takes pride in the look and feel of the building and "owns" the activities of all vendors and staff deployed in the building. Compensation: $100,000.00-120,000.00/yr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. * Acquire an understanding of all Community governing documents (CCRs, By-Laws and published rules) and ensure all requirements are followed. * Quickly gain a working knowledge of FirstService systems (including FSR Connect, Auto Board Packet, AVID AP, ADP, Jenark, etc...), and assimilate standard operating policies and procedures. * Recruit, hire, train and supervise all staff. Create staffing plans and budgets for Board approval. Use FSR associates whenever possible but determine when certain positions are best outsourced. Hold regular touch bases and staff meetings with the team. * Promote FSR's Global Service Standards amongst FSR associates and vendors. Include these standards in daily coaching and performance management discussions. * Proactively inspect building and exterior common areas, building systems, landscape and other common amenities and then ensure necessary repair and maintenance activities are conducted in a timely manner. * Ensure all fire, life and safety systems are operable and evacuation plans and emergency procedures are documented and understood by staff and residents. * Ensure operating procedures and preventative maintenance plans are in place for all key systems. (HVAC, Pumps, Boilers, Security, etc...) * Respond to homeowner / resident requests for maintenance or compliance issues, or architectural change approvals. * Create an annual calendar of key client meetings and events and incorporate into FSR Connect and personal calendar. * Work with Association legal counsel on any pending or existing litigation after coordination with the Board President and provide periodic updates to the Board. * Prepare and post board meeting agendas, working with the Board President to prepare the items to be discussed and acted on. * Prepare concise, yet detail-oriented, board meeting packets which allow the Board to make informed decisions without lengthy discussion. * Attend and participate in Board and committee meetings, as requested, and ensure minutes are prepared. * Approve and code vendor invoices and ensure vendors comply with the terms of their service contracts. * Gather detailed bids for major non-recurring projects or for requested changes in recurring vendor contracts. * Monitor the financial position of the Association and present monthly financial reports and any documents requiring Board member signatures. The GM should have a strong financial background and be able to understand and work with the finance committee on the financial statements and budget. * Lead Boards toward the development of short-term and long-range plans and develop recommendations for specific action plans to achieve Board objectives. * Plan, coordinate and participate in an annual Board Boot Camp. * Prepare annual budget drafts, in working with the Finance Committee and Board, with updated reserve study disclosures and ensure the annual budget is distributed in a timely manner. * Support the activities of various Board sub-committees and provide a seamless connection between the Board of Directors and committees. * Administer the Annual Election and meeting. * Ensure annual CPA audit / review is completed and distributed within 120 days of year end. Also ensure tax returns are completed and filed by CPA. * Assess and monitor community needs: identify opportunities for improved communication or service delivery methods. Implement programs or improvements. * Attend key Four Seasons community events. * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Review annually and update as needed the Homeowner Welcome Program. * Perform or assist with any operations as required to meet client needs and company deadlines. Notify supervision of unusual or non-recurring equipment, operating, or staffing problems. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work for the entire staff. * Participate in FSR training activities and updates and follow all policies and procedures. * Attend and participate in professional group meetings. Stay abreast of new trends and innovations in fields of community management and community programming. * Perform any range of special projects, tasks and other related duties as assigned. * Other duties as assigned. Skills & Qualifications: * Bachelor's degree in public administration, Business Administration or related field preferred, but not required. * CMCA or PCAM designation preferred, must be working towards a designation if not currently held. * A minimum of three years of successful high-profile community management experience or equivalent professional experience in a related field such as rental property or hotel management. * Excellent general math skills. Strong user of Microsoft Office tools. Strong written and verbal communication skills. Must be an "active" listener who can anticipate issues and drive for mutually satisfactory resolution. Be proficient in English, Spanish language a plus. * Be well spoken so as to instill confidence in the homeowners that reside within the community as well as the public that may interact through designated programs. * Understand the role and purpose of a homeowner's association and is familiar with HOA rules and guidelines, facility maintenance, association governing documents, and financial statements and budgets. * Service-oriented mindset, with multi-tasking abilities and a flexible, resilient attitude. Can work with volunteer board members and is comfortable in a "servant-leader" role. * Display a community posture that positively represents the vision of the Association. * Must be able to deal with conflict and work well under pressure. * Protect the confidential nature of the work as appropriate. * Must be able to instill confidence in staff, board members and residents by being prepared and knowledgeable. Education & Experience: * Must possess or be actively working towards a CMCA or other CAI designation. * A minimum of three years of successful General Manager experience in community management or equivalent professional experience in a related field, having been responsible for a staff of individuals with a variety of expertise's, background and job assignments. * Bachelors Degree in Public Administration, Business Administration or related field preferred. * Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred. Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25lbs. * Must be able to sit for extended periods of time. * Must be able to stand for extended periods of time. * Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. * Must have finger dexterity for typing/using a keyboard. * Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks and uneven areas. The work environment characteristics are normal office conditions. Consistent and regular attendance required. Hours over and above normal office hours will occur, including evenings and some weekends. Schedule is subject to change based on business needs. Tools & Equipment Used: * Must have reliable transportation and be able to drive to other work locations. Most Board meetings take place in the daytime during the work week. * Valid Driver's License and State Mandated Vehicle Insurance required. Supervisory Responsibility: * Manage activities of any on-site personnel, including: Asst General Manager, Operations staff, Front Desk staff, etc * Develop staffing plans and use approved s to set performance expectations. * Ensure FSR associates are trained and follow our policies, procedures and global service standards. * Vendor staff (Landscaping, Custodial, Engineering, and Maintenance) should be held to same standards as FSR personnel whenever possible. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ******************************** Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.
    $100k-120k yearly 20d ago
  • Tax Director, NorCal Corporate Tax

    Baker Tilly Virchow Krause, LLP 4.6company rating

    Senior operations manager job in Anza, CA

    Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Tax Director Responsibilities Are you interested in joining one of the fastest growing public accounting firms? Would you like the ability to focus on one industry sector and further become an expert for your clients? If yes, consider joining Baker Tilly (BT) as a Tax Director with the NorCal Corporate Tax team! This is a great opportunity to be a valued business advisor delivering industry-focused tax advisory and compliance services to middle market clients. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You'll enjoy this role if: You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serve You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challenges You want to work for a leading CPA advisory firm that serves middle market clients and whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions You value your development and want to work for a firm that provides you the autonomy to own your schedule and career through structured programs (ask us about My Time Off, My Development and Dress for Your Day!) You want to contribute to your engagement team's professional growth and develop your own leadership skills to build a career with endless opportunities now, for tomorrow What you will do: Be a trusted member of the engagement team providing various corporate tax compliance and consulting services to industry specific clients: Be a valued tax business advisor, lead client relationships on day to day tax matters with various clients ranging from middle market to multinational Consult on technical matters and special projects in various areas of corporate and flow through taxation, accounting methods, and ASC740 Research various tax matters, responding to IRS and other tax authority inquiries, and make recommendations to the client for consideration Coordinate with specialty tax practices on complicated tax matters in the state and local, high net worth, international, research and development along with credits and incentives areas Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue Invest in your professional development individually and through participation in firm wide learning and development programs Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals Enjoy friendships, social activities and team outings that encourage a work-life balance Qualifications Successful candidates will have: Bachelor's degree in accounting or law, or a similar degree in business, master's or advanced degree desirable CPA or JD required Eight (8) + years' experience providing federal tax compliance and consulting services in a professional services firm Five (5)+ years' of supervisory experience, mentoring and counseling associates Demonstrated management, analytical, organization, interpersonal, project management, communication skills Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects Highly developed software and Microsoft Suite skills Eligibility to work in the U.S. without sponsorship preferred Corporate Tax DirectorResponsibilities Are you interested in joining one of the fastest growing public accounting firms, and work with corporate clients? If yes, consider joining Baker Tilly (BT) as a Corporate Tax Director! This is a great opportunity to be a valued business advisor delivering industry-focused tax advisory and compliance services to midmarket and large corporate clients. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You'll enjoy this role if: You are looking for an opportunity to build your career in a specific industry, becoming an industry expert to the clients you serve You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challenges You want to work for a leading CPA advisory firm that serves middle market clients and whose owners have both their clients' and employees' best interests in mind and are transparent in their decisions You value your development and want to work for a firm that provides you the autonomy to own your schedule and career through structured programs (ask us about My Time Off, My Development and Dress for Your Day!) You want to contribute to your engagement team's professional growth and develop your own leadership skills to build a career with endless opportunities now, for tomorrow What you will do: Be a trusted member of the engagement team providing various corporate tax compliance and consulting services to industry specific clients: Be a valued tax business advisor, lead client relationships on day to day tax matters with various clients ranging from middle market to multinational Consult on technical matters and special projects in various areas of corporate and flow through taxation, accounting methods, and ASC 740 Research various tax matters, responding to IRS and other tax authority inquiries, and make recommendations to the client for consideration Coordinate with specialty tax practices on complicated tax matters in the state and local, high net worth, international, research and development along with credits and incentives areas Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue Invest in your professional development individually and through participation in firm wide learning and development programs Support the growth and development of team members through the Baker Tilly Care and Teach philosophy, helping associates meet their professional goals Enjoy friendships, social activities and team outings that encourage a work-life balance Qualifications Successful candidates will have: Bachelor's degree in accounting or law, or a similar degree in business, master's or advanced degree desirable CPA or JD required Eight (8)+ years' experience providing corporate tax compliance and consulting services in a professional services firm, including ASC 740 provision experience Five (5)+ years' of supervisory experience, mentoring and counseling associates Demonstrated management, analytical, organization, interpersonal, project management, communication skills Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects Highly developed software and Microsoft Suite skills Eligibility to work in the U.S. without sponsorship preferred The compensation range for this role is $191,260 to $362,600. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. #LI-MS1 #LI-hybrid
    $191.3k-362.6k yearly Auto-Apply 41d ago
  • Retail Associate Manager HEMET | W Stetson Ave All in Avg. $30

    Imobile 4.8company rating

    Senior operations manager job in Hemet, CA

    We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. * Assist Retail Store Manager is daily operations and coaching. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $44k-77k yearly est. 60d+ ago
  • Shuttle Operations Manager & Driver

    Cahuilla Band of Indians

    Senior operations manager job in Anza, CA

    Job Description The Cahuilla Shuttle Program is launching its first year of service. This role is a full-time position that combines both program management and shuttle driving. The selected candidate will build the transit program from the ground up. Establishing operations, procedures, data collection, project reporting, and community engagement, while also providing direct driving service until demand is enough to support hiring additional staff. The role is anticipated to transition over time to a full-time management position. Primary Responsibilities: Program Management Manage daily shuttle operations, including route planning, scheduling, and service adjustments. Ensure the program meets all safety, regulatory, ADA, and grant compliance requirements. Track budgets, expenditures, and operational performance alignment with Clean Mobility Options (CMO) grant requirements. Prepare required reporting for the Tribe, funding agencies, and program partners. Develop operational policies, rider guidelines, emergency procedures, and safety protocols. Coordinate maintenance, inspections, and repairs to keep vehicles service-ready. Build positive relationships with riders, community members, and staff. Lead outreach activities to promote ridership and gather user feedback. Participate in planning for program expansion, including new routes, staffing, and service models. Other duties as assigned. Driving Duties Operate the shuttle safely along assigned routes and schedules. Provide professional, courteous passenger service, including assistance for elders and riders with mobility needs. Conduct pre-trip and post-trip inspections; maintain a clean and orderly vehicle. Follow all traffic laws, safety rules, and program policies. Record ridership data and incident reports accurately and on time. Qualifications Experience in transportation management, public transit, fleet operations, or similar fields. Job-related certifications or trade licenses are preferred. Strong organizational and communication skills. Knowledge of DOT/DMV rules, ADA requirements, and transit safety standards preferred. Experience working within grant-funded programs is beneficial. Ability to adapt to program growth, shifting priorities, and evolving service needs. Valid California Driver's License required; Class B with passenger endorsement preferred or ability to obtain as a condition of employment. Ability to work effectively with diverse community members, including elders and individuals with disabilities. Familiarity with the local geography and community is a plus. Working Conditions Mix of office-based administrative work and on-road driving duties. Some flexibility required to support community events, rider needs, or expanded service hours as the program grows. Background Clearance Requirements: Successfully pass background investigation Clean Driving record Clearance must meet eligibility under Cahuilla Band of Indians Vehicle Insurance. Pre-employment Drug Screening. Disclaimers: Cahuilla Band of Indians (CBOI) Preference in employment recognizes preference to qualified enrolled Cahuilla members, Cahuilla Spouses, CBOI employees and other qualified federally recognized Native American Indian, Alaska Native, and First Nation upon providing proof of qualifying preference in employment, as allowed by Federal law. Cahuilla Band of Indians employment policy all positions is at-will, which means that employment may be terminated at any time by the employer or employee without cause or notice.
    $65k-112k yearly est. 12d ago
  • General Manager, Full Time, Palm Desert - Williams Sonoma

    Williams-Sonoma 4.4company rating

    Senior operations manager job in Palm Desert, CA

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the General Manager role You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. You will ensure that sales associates build relationships with customers. Responsibilities · Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends · Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals · Train and motivate all associates through on-going programs in sales, customer service, and product knowledge · Assess performance and provide on-going feedback · Complete and deliver performance appraisals and development plans · Ensure team provides an exceptional customer experience in the store to achieve world-class service standards · Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed · Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy · Work with District Managers and peers to develop best practices in store management Criteria · Proven ability to manage staff to exceed sales goals, while meeting payroll goals · Proven to identify top talent, create teams, and train/develop/retain great people · Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities · Proven ability to motivate and influence others through personal actions and examples · Effective communication, organization and leadership skills · 4 + years management experience in specialty retail and/or multi-unit retail business environment Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Employment/promotion to this role will be contingent on successful completion of a background check · Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $74,000.00-$83,000.00 annual salary. Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · Paid vacations and holidays · Health benefits, dental and vision insurance, including same-sex domestic partner benefits · A wellness program that supports your physical, financial and emotional health Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements ofthe San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $74k-83k yearly Auto-Apply 26d ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in Indio, CA?

The average senior operations manager in Indio, CA earns between $93,000 and $197,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in Indio, CA

$135,000

What are the biggest employers of Senior Operations Managers in Indio, CA?

The biggest employers of Senior Operations Managers in Indio, CA are:
  1. Marriott International
  2. Sitio de Experiencia de Candidatos
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