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Manager Franchise Performance- New Orleans
Franchise World Headquarters, LLC
Senior operations manager job in Houma, LA
Manager Franchise Performance
Territory: New Orleans
Candidates must reside in or within commuting distance to the Houma/Thibodaux areas, or Gulfport/Biloxi areas of the Mississippi gulf coast.
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
Why Join Us?
At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market.
Responsibilities include but are not limited to:
Drive Performance
Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios.
Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas.
Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth.
Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit.
Building Relationships
This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth.
Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field.
Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience.
Development
Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required.
Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition.
Attends company and industry events and conferences to network with colleagues and remain informed about industry trends.
Self-Development
Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in.
Qualifications:
Bachelor's degree or equivalent job-related experience with 5+ years of experience in a multi-unit management role.
Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus.
5+ years of experience in Franchise Management, with a track record of driving business growth and profitability.
3+ years of Restaurant experience preferred.
Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations.
Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise.
Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders.
Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment.
Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect).
Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends.
Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required.
What do we Offer?
Insurance Plans (Medical/Dental/Vision/Life)
401k
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Employee Resource Groups
Volunteering time
Many More.....
Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
#Subway
$70k-98k yearly est. 2d ago
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General Manager
Uncommon Elite
Senior operations manager job in New Orleans, LA
About the Company
We're hiring a proven leader to run day-to-day operations and drive performance across an established HVAC and plumbing business in NOLA. This role owns execution-people, process, and profit.
About the Role
You'll be responsible for turning strategy into results, setting standards, and building a disciplined, accountable operation that scales without chaos. This is not a desk role. You'll be in the business, with the team, driving outcomes. Military leadership experience is required. Home services experience is strongly preferred.
Responsibilities
Own P&L performance, including revenue growth, margin, and operating efficiency
Lead and develop field leaders, technicians, dispatch, and office staff
Establish and enforce operating rhythms, KPIs, and accountability
Improve scheduling, dispatch efficiency, and job execution
Drive sales execution and pricing discipline without sacrificing customer trust
Implement and optimize systems (CRM, dispatch software, reporting)
Set and maintain clear standards for performance, behavior, and execution
Serve as the senior leader responsible for culture, tempo, and results
Qualifications
Prior military leadership experience (officer, senior NCO, or SOF preferred)
Experience leading teams in a high-tempo, operational environment
Home services experience (HVAC, plumbing, electrical, or similar) strongly preferred
Demonstrated ownership of results-not just oversight
Comfortable leading through structure, clarity, and accountability
Strong communicator who sets expectations and follows through
Required Skills
Military leadership experience, home services experience, strong communication skills, ability to lead through structure and accountability.
Preferred Skills
Experience in HVAC, plumbing, electrical services, and operational leadership in high-tempo environments.
Pay range and compensation package
$150,000 base salary
30% performance-based bonus tied to company results
Leadership autonomy with clear authority and expectations
Opportunity to scale a growing home services operation
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
$41k-74k yearly est. 2d ago
Area Business Manager
Zoetis, Inc. 4.9
Senior operations manager job in New Orleans, LA
Role Description
This territory primarily covers Arkansas, Louisiana, and Mississippi. The southern portion extends along the Gulf Coast, including southeast Texas around Houston and coastal Louisiana. The territory also reaches into southeastern Missouri near the St. Louis metro area.
We are seeking a highly capable individual for Area Business Manager (ABM), US Diagnostics Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company.
This position will require travel throughout the designated geography and may require overnight stays.
Leading People
Lead and develop all colleagues in Area accordingly based on position.
Consistently demonstrate Solution Coaching capabilities
Direct the business activities and efforts of the area Diagnostics Sales Consultants (DSC) and Diagnostic Technical Specialists (DTS) to meet objectives set forth by management.
Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools.
Spend 75% of available time on field-coaching days to help DSCs and DTSs meet performance objectives by strengthening their core capabilities and professional development
Demonstrate strong leadership and collaboration across all team members
Sales Performance
Meet or exceed sales objectives (quota) the Diagnostics business via development and coaching of DSCs and DTSs within targeted area
Successfully lead the launch of new products / services /equipment
Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports.
Leading the Business
Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall.
Coordination and resource allocation of marketing efforts in the area, balancing needs of Diagnostic Sales Consultant and Diagnostic Technical Specialists
Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc.
Attending and participating in new product launches and periodic regional/area sales meetings.
Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management.
Education and Experience
Undergraduate degree (BS/BA) strongly preferred
Minimum of 3 years people leader/management experience for external talent
Technical Skills
Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance.
Excellent communication, interpersonal, business management and computer skills
Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization.
Adept at working in highly fluid, complex, and ever-changing environments.
Uses analytics and insights to enhance decision-making and tactical execution across area.
Follow-through and attention to detail.
Ability to manage assigned expense budgets
Customer focused professional demeanor and presentation style.
Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages.
Demonstrated ability to work independently and in a close team environment, self-starter
Animal Health experience and knowledge of small animal veterinary medicine
Diagnostic experience preferred
Exhibit willingness to accept and incorporate feedback
Verbal, written, presentation, interpersonal, and communication skills.
Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information
Proficiency in MS Office (Word, Excel, Outlook, Powerpoint) and ability to learn Zoetis systems
Physical Skills
Ability/Willingness to travel extensively (50-60%) to manage area personnel and business needs as necessary
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$87k-114k yearly est. 6d ago
District Service & Parts Manager
The Friedkin Group 4.8
Senior operations manager job in New Orleans, LA
Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.
Why Join Us
Career Growth: Advance your career with opportunities for leadership and personal development.
Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.
Total Rewards
Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.
A Day In The Life
The District Service & Parts Manager (DSPM) serves as GST's primary point of contact for all dealership business related to Fixed Operations. The DSPM will lead and drive a world class performance culture by developing proactive partnerships with our dealers. The main goals of the position are: to improve dealer customer retention, drive parts, service and collision growth and promote overall dealer health in their fixed operations.
As a District Svc & Parts Mgr you will:
Improve dealership Service Retention. Educate dealer personnel on retention drivers and instill a retention culture throughout the district. * Analyze retention impact opportunities and provide dealers with corrective actions. * Facilitate process improvement and provide in-dealer training to dealership personnel. * Support retention strategies and efforts of GST Fixed Operations.
row the dealership service business. * Analyze sales growth opportunities and construct business plans for dealers to achieve their growth goals. * Implement process improvements and in-dealer training to maximize sales opportunities. * Support service growth strategies and efforts of GST Fixed Operations.
Promote GST Fixed Operations marketing strategies and initiatives. * Leverage marketing strategies and initiatives as solutions to driving parts and service sales. * Ensure dealership awareness and participation in marketing strategies and initiatives. * Provide dealership support and counsel to maximize effectiveness of marketing strategies and initiatives.
Grow the dealership parts business. * Analyze sales growth opportunities and construct business plans for dealers to achieve their growth goals. * Specific emphasis given to growing parts business through the wholesale channel. Utilize Toyota wholesale tools and guide dealers on how to generate new wholesale business.
Promote dealership parts inventory health. * Educate dealer personnel on the importance of off-the-shelf fill to the service department and ensure the dealer has a measurement mechanism in place. * Analyze parts inventory to determine where inventory is short, in excess or obsolete. Counsel dealers on optimal inventory profile and assist with corrective actions.
Grow the dealership collision business. * Identify potential opportunities for new collision centers in the district. Construct the business case and gain the dealer's commitment to invest in a collision center. Guide the dealer through the process of opening a new collision center. * Promote the Toyota Certified Collision Center program by identifying new TCCC candidates. Construct the business case supporting certification and gain the dealer's commitment to certify. * Drive operational improvement by leveraging TCCC best practices in non-TCCC collision centers.
What We Need From You
Bachelor's Degree Req
Previous experience in a dealership fixed operations department, aftermarket service operation or OEM fixed operations field role Preferred
5-7 years in the field or in a related area. Required
Must be willing to relocate to and within the Gulf States Toyota Region (Texas, Mississippi, Louisiana, Arkansas, & Oklahoma)
Selling Techniques Intermediate-Advanced Required
Customer Relationship Management Develops, implements, or follows the organization's guidelines and practices when interacting with customers to ensure a positive experience and to retain, grow, or generate new business. Intermediate-Advanced Required
Forecasting Intermediate-Advanced Required
Negotiation Intermediate-Advanced Required
Influencing Skills Intermediate-Advanced Required
Accountability Accountability is the assumption of responsibility for one's actions, ownership of mistakes, and commitment to improvement. Intermediate-Advanced Required
Relationship Building Intermediate-Advanced Required
Business Acumen Business acumen is the knowledge and understanding of an organization's operations, and the industry and competitive environment in which it operates. Intermediate-Advanced Required
Sales Presentations Intermediate-Advanced Required
Analytical Skills Analytical Skills refers to the ability to gather, organize, research, and review information in order to draw conclusions and solve complex problems. Intermediate-Advanced Required
Physical and Environmental RequirementsThe job requires significant domestic travel. As a result, the duties for this position occur in various places including, but not limited to an office environment, car dealerships, and semi-industrial settings. The associate will regularly be exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level for this position will vary and the associate may be exposed to loud noise levels.
Travel Requirements
50%
Join Us
The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at . We celebrate diversity and are committed to creating an inclusive environment for all associates.
We are seeking candidates legally authorized to work in the United States, without Sponsorship.
#LI-JT1
$37k-67k yearly est. 5d ago
Market Area Manager - Baton Rouge East, LA
Credit Acceptance 4.5
Senior operations manager job in New Orleans, LA
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAHP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$19k-27k yearly est. 5d ago
VP, Operations
Open Positions at Krewe
Senior operations manager job in New Orleans, LA
Key Responsibilities:
Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+.
Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency.
Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs.
Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility.
Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs.
Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business.
Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving.
Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops.
Manageoperations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies.
Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management.
Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs.
Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates.
Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale.
Requirements:
10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail).
Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics.
Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle).
Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth.
Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses.
Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus.
Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led.
Bachelor's degree required; MBA or relevant advanced degree preferred.
Benefits and Perks:
Competitive wage
Group health plans: health, vision and dental insurance
Welfare benefits: life, ad&d, supplemental voluntary coverage
FSA Plan & HSA Program
401(K) Investment Options
Adoption Assistance, EAP, Commuter Benefits
Paid Parental Leave
Quarterly Cultural Spend
Ongoing Training and Development, an Educational Allowance
10 paid holidays and Paid Time Off accrual
KREWE employee quarterly frame allowance (of course!)
Diversity and Inclusion:
KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.
$114k-189k yearly est. 41d ago
VP of Operations
Emerging Blue Jobs
Senior operations manager job in New Orleans, LA
Job DescriptionWe are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset.This role is based in our New Orleans Headquarters 5 days a week.
Key Responsibilities:
Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+.
Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency.
Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs.
Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility.
Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs.
Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business.
Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving.
Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops.
Manageoperations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies.
Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management.
Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs.
Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates.
Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale.
Requirements:
10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail).
Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics.
Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle).
Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth.
Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses.
Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus.
Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led.
Bachelor's degree required; MBA or relevant advanced degree preferred.
$114k-189k yearly est. 2d ago
Director of Operations
Hamdallah
Senior operations manager job in Metairie, LA
Brief description
The OperationsManagermanage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market's policies and applicable laws.
Responsibilities:
Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback
Provide supportive leadership to store staffs by recommending insight and direction for personal development
Responsible with the Store Director for the hiring, orientation, and training of store department managers.
Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary
Initiate the completion of company required forms and correspondence timely and accurately
Responsible for managing P & L statements within assigned district
Review all store schedules. Ensure that projections are real and attainable
Give all stores weekly/monthly sales projections
Give all stores weekly/monthly payroll projections
Supervise all monthly deep cleaning procedures in stores. Enforce current schedule.
Enforce all company policies and procedures in a timely manner
Complete weekly reports of progress, goals and achievements to the company Business Manager and/or VP of Operations.
Conduct weekly or biweekly meetings with Store Directors of existing and upcoming procedures and sales objectives.
Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc.
Responsible for overseeing new store openings and development (If Applicable)
Requirements Qualifications:
3-5 years of experience managing others
Logistics background and experience a plus
Must be comfortable working in a fast-paced busy environment
Knowledge of P&L Management
Ability to assist with moves when necessary
Self-motivated with the ability to prioritize and problem solve
View all jobs at this company
$65k-121k yearly est. 60d+ ago
2026 U.S Apprenticeship Program - Louisiana Operations and St. Charles Operations
Dow 4.5
Senior operations manager job in Garyville, LA
At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the rightplace.
About You and this role
We are seeking candidates for exciting and rewarding Apprenticeship opportunities available at our facilities in Plaquemine, LA, Greensburg, LA or Hahnville, LA within the U.S.
Apprenticeship Program.
As part of the U.S. Apprenticeship Program, Apprentices participate in a 2-3 year program offering hands-on work experience in our chemical plants while attending community college to earn a company-paid Associate's degree. During the program, Apprentices will be offered paid tuition, wages, and some benefits. Upon successful completion of the program, Apprentices will have earned an Associate's Degree in one of several technical disciplines. Apprentices will report to an Apprenticeship Program Leader who will support the Apprentice throughout the apprenticeship program. Apprentices who successfully complete the program will also be highly considered for a job within the company.
Individuals selected to fill an available Apprentice opening will be required to sign an offer letter that will commit them to working for Dow for 2 years upon being offered a full-time position.
The hourly rate of pay for this role will be at least $25.38. The exact pay rate will be communicated if you are chosen to receive an offer of employment. The hourly pay rate is set by the Company and is non-negotiable.
Expected hire date for these opportunities is June 8th, 2026; but it could go onto August 3rd, 2026 at the latest.
Responsibilities
Apprenticeship Opportunities are available in the following fields:
Process Technician (Available at either site - Plaquemine, Greensburg or Hahnville)
Instrument Technician (Available only at Plaquemine)
Electrical Technician (Available only at Plaquemine)
Millwright/Mechanical Technician (Available only at Plaquemine)
Laboratory Technician (Available only at Hahnville)
Process Technician
Process Technicians operate equipment in assigned areas of the plant and perform operations related activities per the work process. They utilize chemical manufacturing knowledge and experience to operate and troubleshoot the plant in a safe and efficient manner.
Primary Responsibilities and Key Skills
Routine operation of basic control systems and devices to monitor levels, temperatures, pressures and flow rates, and transfer of products.
Controlling, monitoring and adjustment of all control systems and manually operated equipment.
Properly lifting hoses, bolt flanges and operate valves and similar equipment including the proper clearing and isolation of equipment.
Following operating discipline, procedures, and practices to ensure a safe and efficient operation of assigned duties.
Troubleshoot process, product quality, safety, and environmental problems, and identify equipment requiring maintenance.
How to perform maintenance and project work safely and efficiently.
Clearing and tagging equipment as required and issuing Safe Work Permits for maintenance and project work.
Performing all duties with a high degree of dedication to safety and environmental stewardship.
Instrument Technician
Instrument Technicians install, maintain and repair the measuring and control instruments used in industrial processing. They work with a wide variety of pneumatic, electronic and microcomputer instruments used to measure and control variables such as pressure, flow, temperature, level, motion, force, and chemical composition to support the process plants.
Primary Responsibilities and Key Skills
Maintaining and repairing all types of instrument systems.
Troubleshooting, diagnosing, and replacing defective components on instrumentation.
Reading electrical, logic, and loop diagrams.
Electronic troubleshooting and repair skills.
Procedure use - this includes field use, review, revision, and development of procedures.
Electrical Technician
Electrical Technicians install, maintain and repair all types of electrical equipment used in industrial processing. They work with a wide variety of electrical equipment, motors, starters, breakers, wiring at many different voltage levels to support the process plants.
Primary Responsibilities and Key Skills
Maintaining and repairing all types of electrical systems.
Troubleshooting, diagnosing, and replacing defective components on electrical systems.
Reading electrical, logic, and loop diagrams.
Electronic troubleshooting and repair skills.
Procedure use - this includes field use, review, revision, and development of procedures.
Millwright/Mechanical Technician
Millwright/Mechanical Technicians install, maintain, troubleshoot and repair process and mechanical equipment used in industrial processing. The mechanical equipment may include ANSI (American National Standards Institute) pumps, various types of compressors, blowers, fans, gearboxes, mixers and agitators.
Primary Responsibilities and Key Skills
Maintaining and repairing all types of mechanical equipment.
Troubleshooting, diagnosing, and replacing defective equipment parts.
Reading blueprints and design drawings.
Mechanical troubleshooting and repair skills.
Procedure use - this includes field use, review, revision, and development of procedures.
Laboratory Technician
Laboratory Technicians follow Environmental Health & Safety and Operating Discipline / Quality System procedures and practices. They process samples according to Sample Plans. Perform basic calibration and maintenance of analytical systems. Laboratory Technician Apprentices perform routine analyses, using existing tools to evaluate validity of data, apply basic statistics, compare to specified limits and take appropriate action.
Primary Responsibilities and Key Skills
Quality calibration of Equipment
Routine Analytical Measurements including (but not limited to) Gas chromatography, Fourier-transform infrared spectroscopy (FTIR), Titration, Mechanical property testing (viscosity, rheology, density, etc.), Various pH and acidity measurements, Flammability and/or combustibility tests.
Maintenance and troubleshooting of analytical equipment
Routine cleaning and care of laboratory materials including
Solvent use
Glassware handling
Selection and use of material compatible Personal Protective Equipment (PPE)
Qualifications
Educational Requirements
A minimum of a High School Diploma or GED is required.
Individuals who are currently enrolled in high school or college or have graduated or received a GED within the last two years will be required to provide official transcripts/GED scores prior to being invited to an onsite interview.
Must have completed Algebra or Technical Math and Science coursework in High School, per graduation requirements. Completion of Chemistry and / or Physics coursework in High School is preferred.
After an offer of employment, but prior to date of hire, must complete college entrance exams / assessments at the community college to be attended. Must not be required to take any remedial or transitional coursework.
If already enrolled in the degree program related to the field you applied for or have credits that would transfer toward it, individual must have no less than 2 full semesters remaining toward the applicable degree.
Preferred educational qualification: minimum GPA of 2.500 out of 4.000 if you are currently enrolled in high school or college OR you have graduated from high school or college or obtained a GED within the last 2 years
Additional Requirements
Must be 18 years or older on or before your start date.
Must have a current, valid US driver's license or the ability to obtain prior to your start date. Please note that before being cleared to report to work, you will be required to successfully complete a Motor Vehicle Records check to verify the status of your driver's license.
Must possess a TWIC card or be eligible to obtain a TWIC card. For information on TWIC eligibility requirements, please see: (If unable to access link, copy and paste in your browser).
Be able to work all applicable shifts on a rotating basis (including weekends & holidays) and work overtime, when needed.
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Preferred Skills
Active Learning: Demonstrate a strong willingness to learn and actively participate in training programs to gain a thorough understanding of manufacturing processes, safety protocols, and quality standards.
Time Management: Effectively manage time to ensure completion of tasks and upholding to production schedules, while maintaining high standards of quality and safety.
Enthusiasm for Learning: Proactively seek opportunities to learn new skills and improve existing ones, demonstrating initiative and a commitment to continuous improvement in manufacturing processes and techniques.
Troubleshooting (Problem-Solving): Skills in identifying and resolving processes, product quality, safety, and environmental issues.
Mechanical Aptitude: Ability in handling equipment and performing maintenance tasks.
Environment Health and Safety: Commitment to performing duties safely and with environmental responsibility.
Communication: Coordinating with co-workers and other team members effectively.
Physical Demands
Willing and able to meet physical demands of the job, with or without reasonable accommodations:
Lift 50 pounds, lift hoses, bolt flanges and operate valves and similar equipment routinely.
Climb ladders/stairs and work at heights.
Work in tight or closed-in spaces.
Must be able to wear and use personal protective equipment (PPE), including harnesses with a total weight capacity of 300lbs.
Work comfortably and safely at elevated heights. Candidates must be familiar with, or willing to undergo training in, the proper usage and maintenance of safety equipment to ensure safe movement and operations at heights.
Additional Notes: Relocation assistance is not provided.
About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on ************
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-###-####) and select option 8.
$93k-121k yearly est. 2d ago
Associate Center Operations Director
Chenmed
Senior operations manager job in New Orleans, LA
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
* Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
* Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
* Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
* Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
* Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
* Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
* Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
* Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
* Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
* Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
* Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
* Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
* Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
* Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
* Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
* Spoken and written fluency in English
* This position requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
* BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
* A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
* A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$83,638 - $119,482 Salary
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$83.6k-119.5k yearly 3d ago
Wholesale Operations Director
Emerging Blue, Inc.
Senior operations manager job in New Orleans, LA
We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus.
The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand.
Key Responsibilities
Wholesale Operations Strategy & Process Excellence
Build and implement scalable operational workflows that support wholesale revenue growth and account expansion.
Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management.
Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks.
Own the wholesale marketing and promotional calendar to align campaigns with sales objectives.
Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools.
Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency.
Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution.
Systems, Tools & Reporting
Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred).
Build dashboards and reporting tools that increase visibility into:
- sales performance & sell-through
- account ordering behavior
- operational & sales related KPIs
- fulfillment accuracy & returns
Support accurate forecasting and demand planning in partnership with Planning and Production.
Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks.
Improve reporting automation and data flows to support decision-making across the wholesale organization.
Team Leadership & Partner Support
Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience.
Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs.
Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies.
Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners.
Develop, refine, and maintain documentation for process governance across the wholesale ecosystem.
Cross-Functional Collaboration
Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX.
Align inventory, production timelines, and assortments with wholesale demand and sell-through data.
Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines.
Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication.
Requirements
Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods.
Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights
Proven ability to design and scale operational processes that drive efficiency and revenue growth.
Strong leadership experience with the ability to inspire & motivate high-performing teams.
Exceptional communication and interpersonal skills with cross-functional partners and executives.
Highly organized operator with strong analytical, problem-solving, and project-management capabilities.
Proficiency with ERP and inventory management systems (NetSuite strongly preferred).
Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies.
Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
$65k-120k yearly est. 12d ago
Executive Director, Revenue Cycle and Business Operations
Tulane University 4.8
Senior operations manager job in Harahan, LA
The Executive Director will be a strategic leader responsible for advancing ambulatory revenue cycle (RCM), financial and technological advancement focusing on optimization, enterprise growth, and data-driven decision-making. This role will focus on developing and executing business strategies that align with growth priorities, leveraging analytics, AI relating to business operations, and predictive modeling to identify revenue opportunities, control costs, and improve financial performance across outpatient operations. The Executive Director will harness insights to guide strategic business planning, address challenges like no-shows and referral leakage, and position clinics for long-term success. By driving financial and strategic transformation, ensuring sustainable growth, competitive advantage, and high-value care for patients and communities.
Responsible for achieving and maintaining high functioning patient accounting processes across the organization. Develops and implements Patient Accounting policies and procedures that support organizational mission, vision and values while promoting efforts to improve the financial health of the organization. Ensures operation of data exchange across various platforms. Responsibilities of this role include the achievement of annual and periodic goals for statistical indicators of financial performance, in particular cash collections, maintaining the integrity of financial reporting and facilitating the efficient operation of functions and management of the Patient Accounting Department.
Drives revenue cycle operational performance and key financial metrics. Responsible for strategic planning to achieve revenue and reimbursement goals, while maximizing cash flow and ensuring compliance with federal and state regulations. This role involves identifying opportunities for financial improvement, formulating and implementing best practices, and maintaining fiscal responsibility for all revenue cycle activities. Additionally, this position sits on the Finance Committee and is the single source of leadership to all areas of the Revenue Cycle Team which includes Finance and Billing Software systems and staff while developing its strategic plan and ensuring all goals and objectives are met. Works with and manages analytical reporting requirements of teams, project managers, leaders and staff, mentoring, and scaling effectively with growth. Foster a culture of continuous learning, hiring top talent, holding rigorous technical discussions, and promoting high standards. Collaborate closely with product, data science, infrastructure, vendors, partners, and executive stakeholders to align applications and drive innovation and technological decisions and efforts with strategic business goals. Implement best practices for workflows- scalability, observability, incident response, and reliability of all applications.
* Demonstrated leadership, diplomacy and relationship building skills.
* Excellent interpersonal, verbal and written communication, and presentation skills.
* Analytical reporting and staff benchmarking and report card outcomes accountability.
* Proven problem-solving, mediation, and negotiation skills.
* Strong overall technology foundation and understanding of the evolving landscape.
* Information Technology/Billing Software, preferably IDX experience in medical practices utilizing in-house billing, accounts receivable systems, electronic medical records systems, interfaces with hospitals, payers, and third-party clearing houses.
* Knowledge of governmental and private third-party payor regulations, compliance issues, and other insurance processing rules and regulations, accounting principles and procedures, ICD9, ICD10, CPT and HCPCS knowledge and experience with all aspects of the reimbursement cycle including registration, charge capture, data entry and claims submissions.
* Knowledge of Fair Debt Collection and HITECH Policies.
* Experience with compiling and analyzing data and producing focused/relevant reports for presentations to multiple stakeholders.
* Excellent organizational and time management skills.
* Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines.
REQUIRED BACKGROUND CHECK:
CMS requires TUMG to perform initial and monthly exclusion screenings on all employees and vendors who have access to PHI or patient billing information. SanctionCheck searches Office of Inspector General (OIG)- LEIE, General Services Administration (GSA) -System for Award Management (SAM) for compliance.
Additionally, TUMG performs screenings with the Louisiana Department of Health (LDH)- Louisiana Public Exclusions (LAM) databases for compliance.
These screenings ensure that individuals or entities excluded from federal healthcare programs are not involved in patient care or billing activities-protecting patients, preventing fraud, ensuring accurate claims, and maintaining CMS compliance.
* Master's Degree: minimum four (4) years' experience with an emphasis on finance, ambulatory revenue cycle and IT transformations.
* 8 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment.
* Experience with IDX suite of revenue cycle applications
* 10 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment.
* 5- 8 years of experience dealing with rules/regulations of Medicare/Medicaid and other government payers as well as commercial insurers.
* Demonstrated experience in championing a compelling vision and leading by example while guiding a large team through transitions to new achievement
* Working knowledge of CACHE & SQL databases and languages as well as UNIX & Microsoft operational environments.
* Embrace a business mindset that involves thinking strategically to align engineering efforts with the overall business goals, prioritizing high-ROI projects, and cultivating an entrepreneurial spirit of ownership and continuous improvement within the teams.
* Extensive knowledge of IDX and patient portal software.
* Expert level competence in AR and Front-End operationsmanagement, financial systems, and data integration.
$77k-111k yearly est. 24d ago
Hotel General Manager
American Cruise Lines 4.4
Senior operations manager job in New Orleans, LA
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
* Hold officers and crew accountable to American Cruise Lines' standards.
* Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
* Responsible for assessing the management team and providing immediate corrective feedback.
* Anticipate the needs of guests and crew.
* Respond quickly to guest requests and ensure follow-up.
* Identify and resolve problems immediately and request home office support as needed.
* Ability to speak and present in front of all guests in person using a microphone.
* Management presence during meals services, cocktail hour, and onboard events.
* Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
* Ensure Chefs are following approved menus and recipes.
* Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
* Lead and direct ship officers in achieving weekly sales goals.
* Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
* Manage shipboard business transactions, accounting, timecards, and home office reporting.
* Responsible for managing all hotel and food inventories.
* Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
* Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
* Create positive crew experiences.
* Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
* Perform bartending duties as needed with other management personnel.
* Other duties as assigned.
Qualifications:
* 3+ years of hotel or food and beverage management experience.
* Bachelor's degree in business or hospitality management is preferred.
* Proficiency in Microsoft Office Suite applications.
* Willing to live and work aboard the ship.
* Optimism and a hardworking drive to succeed.
* Cruise industry experience not required.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
* Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Commit to our American mission and share our American key values.
* Live our American core competences.
* Be the solution. It may not be my job, but it is my responsibility.
* Always do right. This will gratify some and astonish the rest.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary travel accommodations.
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
$50k-68k yearly est. 49d ago
Louisiana Director of Operations
River City Security and Investigations 3.7
Senior operations manager job in New Orleans, LA
River City Security is seeking a Director of Operations to manage our private security company's operations in Louisiana. This role involves overseeing security services, optimizing operations, and ensuring client satisfaction. Responsibilities include operational strategies, logistics management, administrative oversight, personnel management, client relations, compliance, continuous improvement, and crisis management.
Requirements:
3-5 years of verifiable security management experience.
Minimum age of 21, or as per state security license requirements.
U.S. citizenship or authorization to legally work in the U.S.
High school diploma or GED.
Background check, motor vehicle report, and drug testing required.
Self-motivation and excellent communication skills.
Proficiency in Microsoft Office Suite.
Reliable transportation and punctuality.
Responsibilities:
Obtain necessary state-required training or licensing.
Oversee day-to-day operations across Louisiana.
Approve/deny overtime, review termination disciplinary forms.
Order necessary equipment and manage company cards.
Maintain financial/capital budget for the region.
Ensure compliance with security contracts' policies.
Conduct regular meetings with staff and executive administration.
Supervise Assistant Directors and Area Managers.
Approve vacations/time off and make staffing adjustments.
Coordinate with executive/GM management teams for client relations.
View all jobs at this company
$61k-105k yearly est. 60d+ ago
Manager, Commercial Services Operations
B1Bank
Senior operations manager job in Houma, LA
The Manager, Commercial Services Operations is responsible for overseeing daily commercial services operations, ensuring accurate and timely execution of ach and wire transfer files, and supporting the bank's strategic goals relative to all commercial services department matters. The Manager, Commercial Services Operations directs all operational functions of deposit and treasury related transactions including but not limited to commercial treasury implementations and ongoing support, ach transaction processing, corporate analysis, treasury billing, mobile deposit and wire processing. This position is responsible for ensuring strong policies and procedures are documented and comply with all federal and state banking regulations. This role manages commercial services operations staff, optimizes processes, and partners closely with treasury management sales, compliance/risk, product and development, accounting, and technology teams to ensure strong internal controls are implemented and adhered to daily.
Specific Job Functions
Responsible for managing the Bank's Commercial Services Department and all corresponding staff members.
Serve as a subject matter expert for ACH and Wire Transfer operations.
Ensure staff members are adhering to departmental processes and procedures (including internal controls), and production performance is tracked, reported, and maintained at an optimum level.
Ensure Commercial Services policies and procedures are well documented in an easy-to-understand manner and accessible to all employees .
Responsible for development, implementation, and ongoing maintenance and support of the Bank's FedNow and Real-Time Payments services.
Ensure compliance with applicable regulations and requirements, including NACHA Operating Rules, Regulation E, Regulation J, UCC Article 4A, OFAC, BSA/AML, and internal policies.
Prepare and review operational metrics, exceptions, and loss reports.
Track ACH volume, returns, and risk exposure.
Reconcile ACH and Wire Transfer settlement accounts and resolve discrepancies.
Resolve complex wire exceptions, investigations, recalls, and claims.
Assist with audits, exams, and regulatory inquiries.
Review and respond to audit findings and implement corrective actions.
Identify operational risks and recommend process improvements.
Manages Corporate Account Takeover (CATO) program and annual client training.
Stay current on emerging fraud trends and threats.
Maintains Internet Banking Risk Assessment.
Manages customer contact regarding changes, additions, and problems with commercial services products, features, and services.
Manage third-party system upgrades and product enhancement projects for Commercial Services department.
Responsible for reviewing contract renewals, analyzing competitors' offerings, and presenting contract renewals to applicable committees in accordance with bank policy.
Actively participate in committee meetings ensuring that all projects are documented and fully discussed with status and budgetary updates.
Ensure clear guidance on expectations is well documented and communicated on an ongoing basis.
Manage staff knowledge, training efforts, and cross-training efforts to ensure support levels are maintained.
Ensure the highest level of internal customer support is provided to all employees. All requests should be documented and analyzed to ensure level of support and areas of potential improvement.
Minimum Job Requirements
Bachelor's degree in business, finance, or related field is required.
AAP (Accredited ACH Professional) Certification is required.
Seven (7) years of experience in bank operations is required.
One (1) year of leadership is required.
Experience can run concurrently.
Advanced knowledge of NACHA Operating Rules and ACH workflows.
Proficiency in core banking systems and ACH and Wire Transfer platforms.
Extensive knowledge of bank's policies and procedures and internal processing systems.
Requires proven expertise in managing a successful customer service strategy in a dynamic environment; strong knowledge of modern best practice customer service model and approaches to supporting growing businesses.
Requires the ability to address production issues quickly in the short-term while maintaining strategic vision for the long-term.
Must possess strong management skills.
Must possess strong project management and organization skills.
Must possess strong written and verbal communication skills.
Must possess strong analytical and documentation review skills.
Must be proficient in Microsoft Suite.
Must be proficient at multi-task working with several software programs simultaneously.
Occasional travel is required.
Other payments or banking certifications a plus.
Equal Opportunity Employer/Veterans/Disabled
$46k-88k yearly est. Auto-Apply 5d ago
Fixed Ops Service Manager
Ross Downing
Senior operations manager job in Hammond, LA
Automotive Service Manager / Leadership Opportunities
Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk!
Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven.
Our Automotive Service Manager Essential Duties
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepares and administers a monthly, annual operating budget for the service department.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Holds weekly department meetings.
Monitors technicians' daily productivity reports and corresponding payroll records.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Serves as liaison with factory representatives.
Input pricing guides and maintenance menus for frequent labor operations.
Handles customer complaints immediately and according to dealership's guidelines.
Maintains safe work environment.
Maintains a professional appearance.
Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs.
Microsoft office suite (Teams, Outlook, Excel)
X-Time/Dealer FX
Dealertrack
Other tasks as assigned.
The Chosen Candidate should have;
A successful record of accomplishment within the industry.
Leadership skills
Excellent customer service skills. (CSI / Customer Experience)
Outstanding communication skills, both verbal and written.
The ability to work well in a process driven environment.
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
License/Certification:
Driver's License (Required)
Benefit Conditions:
Waiting period may apply
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$45k-86k yearly est. Auto-Apply 60d+ ago
Fixed Ops Service Manager
Ross Downing Chevrolet, Inc.
Senior operations manager job in Hammond, LA
Job Description
Automotive Service Manager / Leadership Opportunities
Ross Downing Auto Group is looking for a LEADER! Do you excel in leading people? Do you enjoy leading a team to a clearly defined and measurable objective? Do you want to work for a group with a sharp vision and clear goals that starts from the top? Are you ready to work with an Auto Group that is growing? If so, let's talk!
Ross Downing Auto Group has been serving South Louisiana for 50 years. Our business is booming, and we are in search of a Service Manager who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Embrace our core values of: Integrity, Attitude, Caring, Excellence and Driven.
Our Automotive Service Manager Essential Duties
Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepares and administers a monthly, annual operating budget for the service department.
Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
Understands and ensures compliance with manufacturer warranty and policy procedures.
Holds weekly department meetings.
Monitors technicians' daily productivity reports and corresponding payroll records.
Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Serves as liaison with factory representatives.
Input pricing guides and maintenance menus for frequent labor operations.
Handles customer complaints immediately and according to dealership's guidelines.
Maintains safe work environment.
Maintains a professional appearance.
Maintains ongoing understanding and knowledge on computer/technology demands for today's business needs.
Microsoft office suite (Teams, Outlook, Excel)
X-Time/Dealer FX
Dealertrack
Other tasks as assigned.
The Chosen Candidate should have;
A successful record of accomplishment within the industry.
Leadership skills
Excellent customer service skills. (CSI / Customer Experience)
Outstanding communication skills, both verbal and written.
The ability to work well in a process driven environment.
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
License/Certification:
Driver's License (Required)
Benefit Conditions:
Waiting period may apply
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$45k-86k yearly est. 11d ago
US Senior Pay & Time Manager
GE Aerospace 4.8
Senior operations manager job in New Orleans, LA
GE Aerospace's US Pay & Time Center of Excellence (COE) is a team of dedicated specialists focused on delivering accurate and timely payroll and time & attendance services for exempt and non-exempt employee populations. The team ensures seamless integration and alignment of payroll and time & attendance processes with broader organizational goals, establishing standard work and governance to leverage best practices and support the successful preparation, processing, and documentation of payroll.
The US Senior Pay & Time Manager role is a critical leadership position responsible for overseeing a team of payroll and time & attendance specialists supporting exempt and non-exempt US employee populations across multiple sites and business units. This role drives sets direction and drives strategic initiatives to ensure timely, accurate, and compliant payroll processing, enabling employees to focus on delivering excellence in safety, quality, delivery, and cost (SQDC). As a key partner to site leaders and senior stakeholders, the US Senior Pay & Time Manager fosters strong connections across the organization, ensuring alignment with business priorities while using Flight Deck to implement process improvements, standardization, simplification, and operational efficiency. This role leverages best practices from across GE Aerospace and external benchmarks, guiding leaders and the team in creating innovative solutions to enhance payroll systems and practices. This role requires a forward-thinking approach to payroll operations, combining deep technical expertise with strategic leadership to deliver exceptional service and continuous improvement.
This role partners closely with HR Managers, Business Leaders, Digital Technology, and other People Operations teams, acting as a liaison across these functions to drive process improvements, enhance system functionality, and ensure compliance with federal, state, and local regulations. You will influence strategy and priorities across sites and programs, ensuring consistent execution and measurable impact on SQDC.
As a US Senior Pay & Time Manager, you will be responsible for leading the compliance, productivity and efficiency of the essential service and process delivery of payroll and time & attendance functions. You will provide strategic direction and insight on continuous improvement solutions to evolve and enhance payroll and time & attendance processes and systems, and you will build leadership capability to sustain results. Additionally you will be responsible for serving as a peer mentor to other team leaders in the NAM organization.
**Job Description**
**Essential Responsibilities:**
+ Ensuring pay is processed on time, accurately and in compliance with government regulations.
+ Leading a high-performing team, developing the team's technical proficiency, making training and development opportunities available and achievable.
+ Partner with others such as site leaders, vendors, HR Partners, Total Rewards, and People Ops teams on compliant and sustainable design, implementation, and governance of pay practices, resolving complex escalations and risk.
+ Manage the partnership with Digital Technology and time and attendance application support to provide feedback and direction on the time and attendance system road map & strategy, and partner on implementation and maintenance.
+ Drive process improvements and implement strategic initiatives.
+ Resolving complex escalations and risk, explaining complex payroll concepts to a range of employee personas from executives to HR to production employees in a clear and approachable manner.
+ Implement standard work for pay & time processes & procedures.
+ Building strong cross-functional relationships and executive stakeholder management; aligning objectives and resources across functions; surfacing risks with mitigation plans.
+ Analyzing payroll data and metrics to identify trends and opportunities for improvement, leading root cause analysis; translating insights into action plans with measurable outcomes.
+ Managing over/underpayment processes and partnership with HR and Union Relations / Employee Relations teams to ensure appropriate action.
+ Provide insight on team strategy and continuous improvement solutions.
+ Identifying opportunities and pain points, offering solution design options to improve payroll and time & attendance processes.
+ Providing payroll and time & attendance expertise and leadership during M&A activities.
+ Translating strategies into action plans and align team priorities to the business.
+ Obtaining certification in either Workday, Time System or Payroll within one year in role to ensure appropriate level of technical leadership for role.
+ Serve as a peer mentor to other team leaders in NAM organization.
**Qualifications/ Requirements:**
+ Bachelor's degree in Business Administration, Finance, Human Resources, or a related field from an accredited university with minimum of 5 years of experience in HR Function and/or Payroll/Time & Attendance area, or a high school diploma / GED with at least 9 years of experience in HR Function and/or Payroll/Time & Attendance area.
+ Expertise in Workday Payroll, time & attendance systems and integration with payroll processes.
+ Strong knowledge of federal, state, and local payroll regulations, including FLSA, tax compliance and reporting.
+ Willing to travel as needed up to 15%.
**Desired Characteristics:**
+ Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Workday, or time system certification.
+ Strong problem-solving skills to address complex payroll challenges.
+ Excellent executive communication and stakeholder management skills; ability to engage employees, leaders, and external partners.
+ Willingness to deep dive into current time and attendance site practices and develop strategy and execute resulting in standardization of work across sites.
+ Serve as a role model continuous improvement behaviors needed to encourage and embed change.
+ Strong interpersonal and leadership skills.
+ Strong problem solving and troubleshooting skills; solutions-oriented approach
+ Experience in managing internal & external audits.
+ Ability to manage and prioritize multiple urgent deliverables; experience in a matrixed leadership environment.
+ Experience with managing people virtually or a geographical dispersed team.
**Pay and Benefits:**
+ The base pay range for this position is $117,000 - 160,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on November 7th, 2025.
+ GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$117k-160k yearly 39d ago
Security Operations Manager
Cox Enterprises 4.4
Senior operations manager job in Slidell, LA
Company Cox Enterprises Job Family Group Facilities Job Profile Enterprise Security Analyst II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation
Compensation includes a base salary of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Cox Enterprises, Inc. is seeking a Security OperationsManager I who will be accountable for planning, developing, implementing, investigating, and managing the organization's investigative and physical security programs and strategies to include Business Continuity, safety, and crisis management.
Primary Responsibilities and Essential Functions:
* Plans, organizes and conducts investigations related to both internal and external security issues, including but not limited to theft of services and equipment, i.e., piracy, the possession, use, or sale of illegal equipment; fraud, identity theft, credit card fraud, avoidance of payment; damage to property and assaults against Cox employees. Testifies in court or administrative hearings as required.
* Analyzes and evaluates investigative progress to assess priorities, leads, and predetermines goals and objectives. Participates in the identification of resources to support investigations.
* Develops, trains, and directs external security personnel within the organization or functional area.
* Establishes connections between suspects and other violators by linking evidence uncovered from various sources.
* Develop investigative strategy, interview employees and vendors, obtain admissions, and document investigation with evidence so that criminal and civil procedures are facilitated.
* Implements the policies, procedures, and systems required to maintain and enhance the organizational mission.
* Interprets and apply to laws, orders, rules, and regulations pertaining to enterprise policy and procedure.
* Collaborate with all company stakeholders, including but not limited to Human Resources, legal, operations, etc.
* Maintains a liaison with local, state, and federal law enforcement agencies to achieve maximum results and business support.
* Prepares clear, comprehensive, and cohesive investigative reports and statistical data in a timely manner.
* Reviews and analyzes functional business operations businesses and associated processes to identify security vulnerabilities and weaknesses to recommend strategies for prevention, mitigation, and recovery.
* Develops and presents training programs for employees, contractors, and temporary employees on a plethora of security-related topics, including but not limited to personal security, robbery, information security, due diligence, workplace violence, building access control, and BCP.
* Management of assigned equipment and property. This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of Cox Enterprises, Inc. are expected to perform tasks as assigned by Cox Enterprises, Inc.
Qualifications
Minimum:
* Bachelor's degree in a related discipline and 2 years' experience in a related field (law enforcement, intelligence, public, or private sector security organization). The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field.
* Supervisor experience preferred.
* Proven self-starter who works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
* Proficient interviewing and interrogation techniques to conduct independent, thorough investigations in the areas of theft, fraud, violent acts, vandalism, etc., to obtain information.
* Requires strong knowledge of CCTV, access control, alarms, and use of covert equipment, MS Office applications, i.e., Excel, Word, Outlook, and PowerPoint.
* Excellent decision-making, interpersonal, written, verbal, presentation, and collaborative skills to work effectively with teams throughout the organization and external contacts.
* This position requires teamwork, adaptability, and problem-solving skills.
* Ability to travel up to 15%
Preferred:
* Bilingual preferred.
* Ability to effectively present information to business leaders. Corporate Security experience is a plus.
* Security Clearance eligible.
* Experience in incident management and business continuity preferred.
* Certification or accreditation from a Risk or Security Management Association or governing body.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$67.1k-100.7k yearly Auto-Apply 12d ago
Wholesale Operations Director
Emerging Blue Jobs
Senior operations manager job in New Orleans, LA
Job Description We are seeking an experienced and solutions-driven Director of Wholesale Operations to lead the operational backbone of our client's wholesale division and elevate the service experience we provide to our partners. This leader will bring deep expertise in wholesale process management, sales operations, analytics, and cross-functional partnership ideally within fashion, retail, or consumer goods. Previous experience in the optical industry is a plus.
The Director will oversee the execution of wholesale selling strategies, streamline operational workflows, enhance sell-in and sell-through optimization, and ensure seamless coordination between Sales, Planning, Customer Service, Logistics, Marketing, and Finance. This role also serves as the operational “voice of the customer,” influencing inventory allocation, product flow, and account-level support to optimize growth and profitability. If you excel at building scalable systems, driving operational excellence, and supporting high-performing teams, this is an opportunity to make a significant impact within a fast-growing independent brand.
Key Responsibilities
Wholesale Operations Strategy & Process Excellence
Build and implement scalable operational workflows that support wholesale revenue growth and account expansion.
Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management.
Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks.
Own the wholesale marketing and promotional calendar to align campaigns with sales objectives.
Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools.
Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency.
Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution.
Systems, Tools & Reporting
Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred).
Build dashboards and reporting tools that increase visibility into:
- sales performance & sell-through
- account ordering behavior
- operational & sales related KPIs
- fulfillment accuracy & returns
Support accurate forecasting and demand planning in partnership with Planning and Production.
Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks.
Improve reporting automation and data flows to support decision-making across the wholesale organization.
Team Leadership & Partner Support
Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience.
Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs.
Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies.
Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners.
Develop, refine, and maintain documentation for process governance across the wholesale ecosystem.
Cross-Functional Collaboration
Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX.
Align inventory, production timelines, and assortments with wholesale demand and sell-through data.
Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines.
Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication.
Requirements
Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods.
Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights
Proven ability to design and scale operational processes that drive efficiency and revenue growth.
Strong leadership experience with the ability to inspire & motivate high-performing teams.
Exceptional communication and interpersonal skills with cross-functional partners and executives.
Highly organized operator with strong analytical, problem-solving, and project-management capabilities.
Proficiency with ERP and inventory management systems (NetSuite strongly preferred).
Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies.
Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
How much does a senior operations manager earn in Metairie, LA?
The average senior operations manager in Metairie, LA earns between $79,000 and $189,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.
Average senior operations manager salary in Metairie, LA