Post job

Senior operations manager jobs in OFallon, MO

- 1,357 jobs
All
Senior Operations Manager
Operations Director
General Manager
Operations Vice President
Store Manager
Director Of Operations Administration
Director Of Human Resources Operations
Associate Manager
Director Of Field Operations
Customer Operations Director
Customer Operations Manager
Operations Manager
Operations Program Manager
  • Director, HRIS and HR Operations

    Par Health

    Senior operations manager job in Hazelwood, MO

    Why Us? We want the best and brightest people to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life. Job Description Summary The Director, HRIS and HR Operations role supports critical activities and initiatives within the Human Resources function to ensure alignment with business needs, efficient workflows and accurate data. This position is a strategic leadership role and a crucial link between HR and IT and other business units, using data and technology to drive operational effectiveness to support organizational goals. This role will report to the Chief Administration Officer (CAO) and is expected to both initiate and support operational and strategic initiatives in close partnership with the HR Leadership Team, key stakeholders across the HR department and internal business partners, as well as engagement with external consultants as required. Essential Functions Develop and execute the overall HR Operations and HRIS strategy, ensuring alignment with the organization's goals and objectives. Ensures data management for accuracy and integrity of employee data within HRIS. Ensure the security, integrity, privacy, and accuracy of all employee data through regular audits and robust governance protocols. Leads the HRIS team and HR Operations team in day-to-day administrative tasks. Drive continuous improvement initiatives to streamline administrative processes, eliminate redundancies, and enhance the overall employee experience. Generate and analyze HR metrics and reports to support strategic decision-making. Use data analytics to identify trends and opportunities for improvement. Enforce and maintain HR policies and procedures to ensure compliance with labor laws and data protection regulations. Develop and document efficient HR workflows and business processes to improve HR operations. Partner closely with HRBPs, Talent, Payroll, and IT to ensure seamless operational execution and an integrated HR technology environment Manage relationships with HR Technology vendors; oversee contract, renewals, SLA's and performance. Identify cross-functional stakeholders of projects and processes and proactively identify implications on their processes, policies, and work as a result of these projects Partner closely with HR leadership to ensure HR systems and operations evolve in support of business and people strategies. The above is intended to describe the general nature and level of work being performed by employees assigned to this role. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Minimum Requirements Education / Experience / Skills: Education: Bachelor's degree in HR or Information Systems Technology or related discipline required. Master's Preferred 10 years experience working with HRIS systems and 3 managing an HRIS team 3 years leadership experience in Human Resources Operations preferred 5 years experience in Human Resources Business Partnering role in the pharmaceutical industry preferred Experience with Workday HCM, Advanced Compensation, Benefits Security and Reporting modules Able to effectively partner with IT and non-technical customers to understand user needs and translate needs into technical process and configuration requirements. Strong leadership, management and team building skills to effectively lead cross functional project teams. Thorough understanding of and experience with the system development life cycle. Knowledge of both theoretical and practical aspects of project management. Strong problem solving/analytical skills with attention to detail and a high level of accuracy. Able to work in a dynamic organization by balancing multiple priorities. Able to work both independently and with cross-functional teams using good judgment. Proficient in Excel and managing data. Good verbal and written communication skills. Effective presentation skills for communicating the strategic story behind HR data. Expert at influencing without authority and navigating complex stakeholder environment and driving for results Organizational Relationship/Scope: This position works with and has visibility to business functional leaders and as well as collaborating with other HR members within the organization. Working Conditions: Normal office environment working conditions and the ability to travel about 10%. EEO Statement: We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $71k-99k yearly est. 2d ago
  • Director of Practice Operations

    Southern Orthodontic Partners

    Senior operations manager job in Saint Louis, MO

    Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems
    $57k-107k yearly est. 4d ago
  • STORE MANAGER IN CAHOKIA, IL

    Dollar General 4.4company rating

    Senior operations manager job in East Saint Louis, IL

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. This position may be eligible for short-term incentive opportunities based on individual and/or company performance. Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted. Minimum Salary: USD $57,170.00 Minimum Salary with Experience Requirements: USD $60,030.00 #CC#
    $57.2k-60k yearly 7d ago
  • General Manager

    Old Navy

    Senior operations manager job in Sunset Hills, MO

    The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Qualifications Management and Customer Service experience Strong administrative skills Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
    $34k-59k yearly est. 4d ago
  • General Manager

    Banana Republic

    Senior operations manager job in Saint Louis, MO

    The ideal candidate will have experience leading a team and managing the daily operation of the business. They will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members. Responsibilities Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Qualifications Management and Customer Service experience Strong administrative skills Demonstrated ability to lead Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
    $34k-59k yearly est. 4d ago
  • Retail Associate Manager

    T-Mobile 4.5company rating

    Senior operations manager job in Ballwin, MO

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile's aspirations of earning a place in our customer's hearts and Mobile Expert success.Job Responsibilities: Customer: • Responsible for infusing every store's Mobile Experts with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers. • Ensure that every need the customer has when coming into the store is met and that employees' build the customer's confidence by making their experience comfortable, simple and by solving the whole problem. • Complete observations of Mobile Experts' interactions with customers, including feedback, to be used in development, training & coaching conversations. • Effectively manage customer wait time. Keep current on products, services and promotions. Owner: • Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time. • Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures. • Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits. Education and Work Experience: High School Diploma/GED (Required) - 1 year customer service and/or sales experience, retail environment preferred Knowledge, Skills and Abilities: Communication (Required) Leadership (Required) Store Operations (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $57,600 - $96,000, inclusive of target incentives Base Pay Range: $43,200 - $72,000The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here. At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ...@t-mobile.com or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $57.6k-96k yearly 11d ago
  • District Service Manager

    Securitas Electronic Security 3.9company rating

    Senior operations manager job in Saint Louis, MO

    Securitas Technology, part of Securitas AB, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. As the Electronic Security District Service Manager for Securitas Technology, you will work as a member of the service business team and provide leadership to a technician workforce of 35 + associates. You will manage demanding day-to-day service operational issues in the delivery of quality solutions to our customers. Hire and develop capabilities of service technicians and sub-contractors while managing and controlling performance and labor costs. Increase and maintain service contract base and drive Time and Material revenue through customer visitations, account strategy development, and improve overall customer satisfaction. You must also ensure technical performance metrics and quality goals are met or exceeded while implementing and monitoring key processes established by the team. You will have direct responsibility for revenue generation and an operating budget. Some essential functions of this position include: Assure customer satisfaction levels for service and security systems are met or exceeded throughout assigned territory. Manage the performance of the workforce to meet or exceed customer satisfaction expectations. Manage overtime, direct labor costs, billed work and parts inventories to meet financial goals. Maintain proper staffing levels by recruiting and hiring competent individuals necessary to accomplish team goals. Develop capabilities of the workforce assigned within the team territory to ensure they are trained, productive and proficient to meet or exceed our customer's needs. Responsible for retention and growth of revenue and profit for the Business Team. Ensure compliance to corporate policies and procedures regarding safety including OSHA, as well as, the safeguarding of proprietary and confidential information and protection and control of corporate assets (i.e. buildings, inventories, vehicles, etc.). Provide workforce the resources to fulfill their responsibilities. Ensure workforce properly maintains vehicles. Responsible to implement and maintain quality systems within the team territory. Schedule and meet with customers to ensure customer satisfaction levels are being met or exceeded. Participate with Sales, Systems, and Service and Support associates at various levels to develop account strategies and action plans that contribute to the overall success of the Business Team. Effectively function within and support a Team based environment. Work with remote Workforce cell teams to insure development in team concepts Job Requirements: Minimum of a Bachelor's Degree in Engineering, Systems, Marketing, Business Administration or Management, or equivalent experience. 5+ years of Electronic Security industry technical service/installation experience Minimum 2 years operations and people management experience required Highly motivated, self-directed individual with sound business skills Proven leadership, oral/written communication and problem solving skills
    $32k-55k yearly est. 7d ago
  • Deli General Manager

    Pilot Company 4.0company rating

    Senior operations manager job in Troy, IL

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Deli General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Deli General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Deli General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Deli General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $43,888.00 - $59,050.00 / year Qualifications As a Deli General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Deli General Manager include: 2-3 years of management experience in restaurant, deli, or foodservice Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $43.9k-59.1k yearly 7d ago
  • Director, Customer Technical Insights

    Ensign-Bickford Industries 4.1company rating

    Senior operations manager job in Saint Charles, MO

    This opportunity is located within our AFB International business, the global science and technology leader in pet food palatability. We develop and produce a full range of liquid and dry palatability enhancers using high-quality ingredients proven to optimize companion animal response and consumption. Click here to learn more. Job Description Essential Duties and Responsibilities include the following. Other duties may be assigned. Develop and implement Customer Technical Insights strategy to ensure alignment with regional business goals. Leverage advanced AI and data analytics tools to gather and analyze customer data, providing deeper insights into customer needs, preferences, and pain points. Build and maintain deep customer partnerships, co-creating products and solutions that drive customer success. Lead the development and execution of a comprehensive customer success program focused on continuous engagement and support. Create and implement a talent development program to attract, develop, and retain top talent within the team. Represent the company with executive presence and credibility in customer and industry forums. Collaborate with global teams to customize strategies based on regional needs and differences. Supervisory Responsibilities Directly supervises up to 4 employees on the Customer Technical Insights team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Master's degree in food science, animal nutrition, flavor, or related field required; PhD preferred. Alternative education in chemical or food engineering considered. 10+ years of technical experience in product development, technical application, or technical services, with significant customer interaction. Knowledge, Skills and Abilities To perform this job successfully, an individual must have the following knowledge, skills and abilities: Deep technical expertise in pet food palatants, nutrition, food, or flavor. Proven analytical thinking, creativity, and superior problem-solving skills. Demonstrated ability to translate scientific knowledge into commercially relevant language. Experience building deep customer partnerships and delivering value. Exceptional executive presence, interpersonal, and leadership skills. Global experience and ability to adapt strategies to regional needs. Data-driven mindset and proficiency with advanced analytics tools. Strategic thinking and initiative. AFB International is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
    $99k-119k yearly est. Auto-Apply 18d ago
  • Manager, Customer Operations

    FTL Finance

    Senior operations manager job in Saint Charles, MO

    Since 1996, FTL Finance has specialized in financing for residential HVAC and other home improvement projects. Based in the heart of Missouri, we take pride in empowering thousands of hardworking contractors nationwide to elevate their businesses and increase sales. At FTL Finance, our mission to make home improvement easier on everyone is demonstrated in our dedicated support teams, robust digital tools, and programs to help homeowners with all types of credit. We're looking for a data detective who gets excited about spotting patterns, fixing inefficiencies, and building automations that make work easier for our people - and better for our customers. The Manager, Customer Operations will lead the managers of Customer Service, Contractor Support, and Collections. Rather than living in the daily grind, this role zooms out to see the bigger picture - studying the data, spotting patterns, and building smarter ways of working that give our teams time back and make life easier for customers and contractors alike. Success in this role means customer operations become easier to run, employees spend less time on repetitive tasks, and the business can handle growth while delivering the customer experience that defines FTL Finance's difference in the industry. Join the FTL team, where your passion for customer experience and expertise in using analytics and automation to design smarter, scalable operations will be welcomed in an environment that fosters growth, innovation, and success. Be part of a team that makes a real difference in the lives of contractors and homeowners across the nation! What You'll Do: Establish clear, measurable success metrics and reporting frameworks for all operations teams. Coach operations leaders to use data and processes to drive accountability and deliver consistent, high-quality results. Create and maintain operational dashboards that effectively track efficiency, quality metrics, and customer satisfaction. Pinpoint bottlenecks within each department's functions and workflows, implementing targeted solutions to enhance speed, accuracy, and scalability. Spearhead automation initiatives through collaborative partnerships with internal teams and external vendors. Develop and monitor clear KPIs across all teams to ensure accountability and performance visibility. Work closely with senior leadership on strategic projects that reduce operational costs while improving customer experience. Cultivate a team environment that embraces experimentation, continuous improvement, and operational excellence. What You'll Bring: 4+ years of experience in operations leadership or customer-facing team management Proven success managing managers and building high-performing, customer-focused teams Strong analytical and data-driven decision-making skills, with experience in operational reporting and KPI development Advanced analytical capabilities with Excel expertise (pivot tables, lookups, complex formulas) Proven leadership experience managing multiple programs with strong emphasis on measurement and continuous iteration Outstanding communication skills with ability to influence at all organizational levels Adaptability and resilience with commitment to continuous improvement Comfortable in a fast-paced environment where rapid testing and learning are encouraged Capacity to effectively balance strategic thinking with tactical execution in dynamic environments * Bonus if you have: Experience in home improvement, HVAC, or financial services industries Certifications in Lean, Six Sigma, or process improvement methodologies Previous experience implementing enterprise-level automation solutions Hands-on experience implementing workflow automation solutions (such as Zapier or CRM integrations) What You'll Get: A dynamic, fast-paced, fun and inclusive work environment (with always-stocked snacks and beverages!) Annual company parties and fun team events Growth and development opportunities Hybrid work arrangement (3 days in-office/2 days remote) Monthly team celebrations and luncheons Excellent offerings under our group benefit plans for medical, dental, vision, FSA, etc.! 401K plan with a company match of up to 4%! Generous Paid Time Off (PTO) plus 13 paid holidays
    $90k-123k yearly est. 60d+ ago
  • Program Manager, Finance Target Operating Model

    Exclusive Networks

    Senior operations manager job in Alton, IL

    EXCLUSIVE NETWORKS | Introduction Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit *************************** At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential. DUTIES AND RESPONSIBILITIES | About the role Exclusive Networks (EXN) is seeking a highly skilled and experienced Program Manager (PMO) to lead and oversee the Finance Target Operating Model (TOM) initiative, a key component of EXN's Value Creation Plans (VCP's) for Finance. This role requires a strategic thinker with excellent leadership and communication skills, capable of managing a complex, multi-faceted and business-critical transformation program with an international dimension. The ideal candidate must have robust experience in driving operating model transformation, including overseeing process improvement and automation and implementing and optimizing shared services, and show a strong background in project and program management. The Finance TOM Project Manager will work closely with senior Finance leadership, both at the Corporate and regional levels. This position requires a proactive approach to problem-solving, an innovative mindset, a keen eye for detail, and the ability to foster a collaborative and productive work environment. * Overseeing the planning, execution, and completion of the Finance TOM transformation program, including design of the target model and implementation of the various projects composing the program. * Ensuring consistency of the methodology and approach used across the various regional-level TOM initiatives and overseeing the convergence towards a single scalable platform for Finance operations. * Driving the harmonization of organizational blueprints and Finance roles. * Supporting the establishment of regional Shared Service Centers (SSC's) to process transactional finance activities through effective scoping, sizing and transition management activities. Support the definition of service level agreements (SLA's) as well as governance structures and escalation mechanisms. * Working closely with Regional CFO's to establish structured Knowledge Transfer (KT) plans and comprehensive process documentation to ensure business continuity. * Supporting the implementation of key process and IT enablers (such as automation of invoice matching and outbound payments, streamlining of financial closing procedures, etc.); managing interdependencies with the overall operating model transformation and centralization of activities. Supporting the respective Project Owners in coordinating with implementation teams including IT; proactively identifying and managing any interdependencies and bottlenecks. * Working closely with Finance Business Process Owners (BPO's), to drive harmonization of Finance processes across countries and regions, ensuring that processes are systematically and thoroughly documented and streamlined; supporting adoption of target processes by operational teams within country teams and SSC structures. * Ensuring coordination of project stakeholders, including external advisors and internal stakeholders both at the Group, regional and local/country level; facilitating communication and collaboration among project stakeholders; providing guidance and technical support to local teams and Group stakeholders. * Managing resource allocation and capacity planning; tracking program budget and alerting senior stakeholders in case of any notable deviations. * Monitoring program progress and performance, through the definition, implementation and regular tracking of program- and project-level KPI's, including tracking the efficiency gains generated against the initial VCP plan. * Proactively tracking and monitoring project risks and issues and implementing corrective actions as needed. * Driving regular project reviews and status meetings; preparing Operational Committees, Steering Committees and other governance instances as required (working jointly with external advisors when applicable); preparing and presenting project status reports to EXN senior leadership as required. * Ensuring alignment with EXN standard policies, internal controls, and compliance requirements, as well as adherence to applicable local regulations. * Driving change management and adoption initiatives related to the Finance Target Operating Model transformation program, both at Group and local/country level. * Any other relevant PMO and program management-related activities required to ensure program success and achievement of EXN's strategic objectives. QUALIFICATIONS AND EXPERIENCE | About you * Master's degree in Finance, Business Administration, project management, or a related field. * Minimum of 7-10 years of professional experience in project- and program-management roles, either in consulting firms or within corporate entities, with a focus on design and implementation of Shared Service Center (SSC) or multi-functional Global Business Services (GBS) organizations. * Strong background in project management, including proven experience acting in a Transition Manager role in the context of large-scale international centralization projects, including: process placement analysis, FTE sizing, SSC roadmap definition, preparation and overseeing of Knowledge Transfer (KT) activities, transition progress monitoring, SSC stabilization, etc. * Strong knowledge in concepts of Target Operating Model (TOM) design and improvement, especially in the Finance area (other functional areas a plus). * Strong knowledge of Finance processes is required; experience with Business Process Management (BPM) and proficiency with process modeling tools (e.g. MS Visio, Aris, Miro, etc.) considered a strong plus. * Experience managing finance improvement or automation projects (i.e. invoice matching and payments automation, financial close streamlining (e.g. Blackline), etc. considered a strong plus. In particular, experience with implementation and/or use of ERP systems (including Oracle NetSuite, SAP) will be appreciated. * Excellent communication, interpersonal and stakeholder management skills, including a demonstrated ability to communicate transformation initiatives clearly to technical and non-technical audiences. * Ability to work effectively with cross-functional teams, and in particular the ability to effectively drive resources without a direct reporting line. * Strong organizational and time management skills; ability to adapt to changing priorities and work under pressure. * Fluent in English, both spoken and written (all work products will be expected to be in English, as will the majority of day-to-day business interactions). WHO ARE EXCLUSIVE NETWORKS? | Why work for us We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website *************************** We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our D&I Policy for further information. We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.
    $94k-138k yearly est. Auto-Apply 60d+ ago
  • Vice President of Retail Operations

    Scott Credit Union 3.8company rating

    Senior operations manager job in Edwardsville, IL

    Scott Credit Union is looking to hire a full-time Vice President of Retail Operations to join our amazing Senior Officer team. This position works Monday through Friday normal business hours. Purpose, Mission, Vision, Values At Scott Credit Union, we are committed to upholding our purpose, mission, vision, and values. Our Purpose guides everything we do as an organization and is supported by our actionable Mission, Vision, and Values. If our chosen purpose, mission, vision, and values resonates with you and you want to find meaning in your work, we hope you will apply to become a part of our team! Purpose: To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities. Mission: Members. Value. Community. Vision: Building Better Financial Futures. Values: Accountability - I take pride and ownership in all we do. Diversity - I are committed to fostering a diverse, equitable, and inclusive work environment. Growth - I encourage the professional development of our employees. Integrity - I will maintain the highest ethical standards. Service Excellence - I am devoted to continuously "WOW"ing our members and colleagues through the 3e Promise. Why You Should Join Our Team Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2024, the eleventh time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU's commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization's overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more! A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/. The Day to Day as the Vice President of Retail Operations Scott Credit Union's Vice President of Retail Operations is an accomplished leader with a strong operational background and knowledge of a member's journey. Proactively identifies and proposes service and sales opportunities to deepen member relationships, assists in development and coaching branch staff to reach and exceed monthly production and member expectations. Has the ability and experience to review the facts and apply sound judgement in making recommendations, presenting proposals, and issue management. Possesses the skills to strategically partner and effectively communicate with senior management, can influence and drive a diverse group or team to action. DUTIES AND RESPONSIBILITIES include the following; Foster a high-performance culture by leading efforts to enhance employee engagement, morale, and retention. Lead, coach, and develop Regional Managers to ensure a high performing member focused culture. Lead the development and execution of retail initiatives that drive member, deposit, and loan growth, product penetration, and service excellence. Ensure effective performance of branches by overseeing staffing demands and analysis, performance scorecards, incentive and pipeline management, as well as Energage and MLG scores. Partners with Risk and Compliance to proactively identify and remediate operational risks, drive corrective actions, and maintain a culture of accountability and preparedness across the retail network. Partners with the Chief Operating Officer (COO) and Regional Managers to execute strategic initiatives that enhance member engagement, productivity, and efficiency throughout retail operations. Plans, manages, and optimizes SCU's ATM fleet to include deployment strategy, vendor partnership, cash management, and member experience. Partner with Information Technology to monitor ATM availability, downtime, transaction performance, and member usage trends. Directs and manages third party vendors in conjunction with SCU Vendor Management program, including due diligence, relations, contracts and performance. Duties, responsibilities, and activities may change at any time with or without notice. SUPERVISORY RESPONSIBILITIES: Supervises the employees in the Branch Network team. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to; training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, seeking Management's assistance when necessary; attending Supervisory meetings as well as any ongoing training sessions and communicate new information to the staff. Provides direction to effectively coach and motivate employees. Provide direction and coordination of communication and teamwork with branches and departments to support the credit union's goals. Are You a Good Fit? Ask yourself the below questions to help determine if this job is the right fit for you. Do you enjoy engaging with people and providing exceptional customer service? Are you passionate about leading, coaching, and motivating others? Do you thrive in a fast-paced environment? Are you detail-oriented and like working with numbers? Do you enjoy working in a diverse environment with diverse members? Do you take pride and ownership in all that you do? Are you looking for a job where you can develop professionally? If you answered yes to these questions, we hope you apply! To Be Considered, You'll Need: Bachelor's degree in Business Administration or a related field. Minimum eight (8) years' experience in Branch Operations (five years of which must have been in a management capacity.) Preferred Qualifications That Could Set You Ahead: Experience with credit union or banking core. Combination of branch and regional/district manager experience Are You Ready to Join Our Team? If this sounds like the right opportunity for you, we hope you apply today! If selected as a candidate, next steps may include [a phone interview to go over the basics and/or an in-person interview to learn more about your experiences and qualifications.
    $144k-191k yearly est. Auto-Apply 60d+ ago
  • Vice President, Enterprise Operations

    Mastercard 4.7company rating

    Senior operations manager job in OFallon, MO

    Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Enterprise OperationsJob Overview This position provides senior leadership to large, diverse, technology centers supporting MasterCard Business Partners processing needs, internal and external customer requirements and may represent MasterCard Worldwide to the local, city or county governments as well as other business partners or organizations. Financial, organizational and policy responsibilities are included within this position. Major Accountabilities: • Responsible for provision of 24 by 7 by 365 processing, data, and network availability across multi-platform data center environments. • Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met. • Ensure that staff has skills and behaviors to perform tasks fully through effective communication of goals, objectives, performance and, as necessary, improvement plans. • Review, approve and implement policy changes with minimal customer or staff interruption. • Review, approve and ensure the implementation of new or revised operational processes and procedures and provide strategic direction for the organization. • Ensure technical platform or center wide disaster recovery processes and procedures are in place and viable. • Provide appropriate resources and budget to deliver timely, effective, efficient and predictable processing services and continuing improvement of performance while managing multi-million dollar annual cost center budgets and appropriate expenditures within the approved budgets. • Respond to operational and business concerns or issues relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services. All About You • Education: Bachelor's degree or equivalent experience (Master's degree preferred) • Minimum of 8 plus years of experience including management responsibilities within a large Network Operations environment. • Extensive professional knowledge of complex Network Operations, networking and environmental operational techniques coupled with in-depth knowledge in infrastructure technologies. • Extensive experience with managing a 24X7 shift environment of IT technical and operational staff, as well as managing relationships and performance of contract resources and service provider teams and the ability to integrate these resources into the overall MasterCard team environment is essential. • Proven ability to lead large complex projects and the ability to work effectively with all areas within Global Technology Operations, Corporate Groups and outside solution providers. • Proven verbal and written communications skills are a requirement for this role and experience with the following deliverables is critical: requirements documents, design documents, project financials Skills/ Abilities: • Management and communication skills to direct senior technical individual contributor and multi-discipline management staffs and to interact across multiple organizational levels of internal and external customer groups. •Ability to foster open communications across all internal or external organizational levels. • Ability to provide organizational direction and sound judgment to motivate direct and indirect reports to deliver superior results and assure appropriate business outcomes of large or complex projects. • Ability to approve and implement policy and provides strategic direction for the organization is essential. Work Conditions: • 24 by 7 by 365 data center environment with staff shift work Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $176,000 - $294,000 USD
    $95k-127k yearly est. Auto-Apply 28d ago
  • VP Mortgage Fulfillment Operations

    Pennymac 4.7company rating

    Senior operations manager job in Saint Louis, MO

    PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Vice President Mortgage Fulfillment Operations will lead our Restructure and Guideline Review team with a focus of providing support across all fulfillment channels. As the VP Mortgage Fulfillment, you will monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes and manage and set goals for a team. The VP Mortgage Fulfillment will: Operate risk management controls to ensure compliance with federal and state regulations Oversee coordination within multiple divisions and across all areas within Pennymac to ensure consistent and proper execution Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality Responsible for communicating monthly results to Management on departmental performance objectives Preform capacity and staffing planning to ensure adequate service levels are met Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Bachelor's degree in Business Administration, Finance or related field preferred, or equivalent direct industry experience Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Mortgage experience required Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $75,000 - $130,000 Work Model OFFICE
    $75k-130k yearly Auto-Apply 9d ago
  • Operations Manager - Tax Division

    Larson Tax Partners LLC

    Senior operations manager job in Saint Charles, MO

    Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division, where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: ·Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PIc1fac02fb8c3-31181-39143516
    $45k-75k yearly est. 7d ago
  • Director Field Construction Operations

    CRB Group, Inc. 4.1company rating

    Senior operations manager job in Saint Louis, MO

    CRB is a leading provider of sustainable Engineering, Architecture, Construction and Consulting solutions to the global life sciences and food and beverage industries. Our 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution. Job Description The Corporate Director of Field Construction Operations serves as the company-wide subject matter expert (SME) for field execution excellence, focusing on the performance, development, and consistency of project superintendents. This role is a key driver in elevating field leadership capability, standardizing best practices, and ensuring consistent, high-quality project delivery across all business units. While this position has no direct reports, it carries the full backing of executive leadership and the authority to influence and improve field operations at every project site. This position offers flexibility to be remote with up to 75% travel Field Leadership Development * Assess current superintendents' skills and capabilities through site visits and one-on-one interactions. * Participate in interviews with potential new hires for key superintendent positions. * Develop individualized and group development plans to strengthen leadership, technical, and operational skills. * Lead the creation and delivery of a company-wide Superintendent Training Program, incorporating both technical and leadership competencies. Standards, Procedures & Best Practices * Provide SME input into the development and continuous improvement of Standard Operating Procedures (SOPs) and execution standards for field operations. * Ensure all superintendents are trained and aligned with company standards, safety protocols, and quality requirements. * Benchmark internal and external best practices to maintain industry-leading field performance. Project Support & Execution Planning * Participate in preconstruction planning for large and complex projects, advising on site logistics, staffing, schedule feasibility, and constructability. * Support site leadership during project mobilization to ensure effective field setup and alignment with execution plans. * Act as a resource to troubleshoot field execution challenges and mentor superintendents during project delivery. Field Audits & Performance Oversight * Conduct regular field audits to evaluate compliance with company SOPs, quality standards, and safety practices. * Provide clear feedback and actionable improvement recommendations to superintendents and project leadership. * Track field performance trends and recommend strategic initiatives to address recurring challenges. Qualifications * 15+ years of progressive construction field leadership experience, with significant time served as a senior project superintendent on large-scale ($100M+) EPC, pharmaceutical, food & beverage, or similar process-industrial projects. * Proven track record of improving field performance through training, process improvement, and leadership coaching. * Strong working knowledge of construction means and methods, scheduling, safety, and quality control. * Excellent communication and interpersonal skills, able to influence without direct authority. * Ability to travel extensively to project sites across the continental United States Skills & Competencies * Influential leader able to win buy-in from experienced superintendents and project teams. * Practical expert with hands-on knowledge and credibility earned through years of field experience. * Change Champion that is passionate about continuous improvement and raising the bar on execution. * Strategic thinker who understands both the big picture and the operational details. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Remote CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening. CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails. CRB offers a complete and competitive benefit package designed to meet individual and family needs. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
    $52k-73k yearly est. 60d+ ago
  • Operations Director

    Urban Strategies, Inc. 4.0company rating

    Senior operations manager job in East Saint Louis, IL

    Job Description REPORTS TO: Regional Vice President BACKGROUND: USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in communities that are undergoing comprehensive physical revitalization. Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered. JOB SUMMARY: The Operations Director, a senior management position, will lead staff with a results-oriented approach, leveraging USI's data tracking performance system to drive strategies and recommendations through an equity lens. This role involves overseeing multiple locations or regions within the non-profit organization, developing and directing strategies to ensure family stability and success. The Director will manage neighborhood transformation initiatives in USI communities, focusing on workforce development, housing stability, health, education, and equity. Emphasizing data analysis, the Director will collaborate with other Managers and implement effective strategies that improve resident outcomes and enhance the self-sufficiency of low-income residents through innovative human capital building programs. JOB RESPONSIBILITES: Develop and implement results-driven Action Plans for USI programs, based on needs assessments and evidence-based practices. Supervise site leadership, including Project Managers and senior case managers, ensuring effective program execution. Monitor and report program outcomes, ensuring compliance with grant guidelines and meeting objectives. Build and maintain relationships with key partners, agencies, funders, and service providers to support human capital outcomes. Collaborate with businesses, educational institutions, and philanthropies to strengthen community support. Lead capacity-building efforts to enhance local partners' abilities in Missouri, Illinois, Louisiana , New Jersey, Ohio, and Pennsylvania housing communities. Identify funding opportunities, support resource development, and assist with grant writing. Manage project contracts and budgets, reporting expenditures to the Finance Manager. Provide leadership and mentorship to regional managers and staff, including hiring, training, and performance management. Develop and execute regional strategies aligned with the organization's mission, including goal setting, action plans, and budget management. Oversee regional program delivery, ensuring desired outcomes are achieved. Track and report on regional performance, using data for improvements and impact. Conduct performance reviews of site Project Managers, providing counseling and ensuring timely program development and reporting. Collaborate on annual budget development, identifying costs and providing budgetary guidance. Support the Executive Team with additional projects as needed. Promote and support the growth of the USI CDFI client base. QUALIFICATIONS: Master's degree in Social Work, Urban Affairs, Urban Planning, Public Administration, or related field. At least five years of progressive experience in the nonprofit or human services sector, managing projects, partnerships, contracts, and supervising teams. Excellent oral and written communication skills; effective with diverse stakeholders, from residents to executives. Must provide a persuasive writing sample. Ability to set vision, lead, and empower teams, and facilitate group processes. Skilled in analyzing and interpreting socioeconomic data for resident-driven, data-driven program design. Strong adaptive skills; excels in fast-paced, diverse environments. Passion for community building and ability to inspire others. Experience in community organizing and board development. Ability to maintain confidentiality. Flexibility to attend evening and weekend events; occasional travel required. Proficient in Microsoft Office (Word, Excel, PowerPoint, desktop publishing) and real-time client tracking databases. Urban Strategies, Inc. is an Equal Employment Opportunity Employer
    $60k-99k yearly est. 7d ago
  • Director of Operations - FT Salaried

    Edison's Entertainment Complex

    Senior operations manager job in Edwardsville, IL

    Edison's Entertainment Complex is the St. Louis area's home of GENIUS LEVEL FUN! Located in Edwardsville, IL, Edison's features 12 lanes of boutique bowling, a 4,000 sq. ft. laser tag arena with a second level, a 70+ game state-of-the-art arcade, 10 party and event spaces, and a full-service bar and restaurant. American Grille menu includes inventive pizzas, gourmet burgers, street tacos, delicious bone-in and boneless wings with homemade sauces, scrumptious salads, and much more! Edison's event center is called The Outlet and hosts events up to 200 people and caters to celebrations and meetings such wedding receptions, anniversaries, reunions, corporate meetings, and much more. Job Description Tasks will include overseeing the entertainment staff and scheduling Participating in upper-level management planning meetings and execution of events Conducting closing duties when scheduled for that activity, typically once a week Overseeing and running the facility including managing staff that sell and provide services such as laser tag, arcade and bowling, restaurant and bar Ensuring service standards are being met with guests Money handling and reporting This job will be scheduled a mix of weekday and weekend hours. We always schedule at least one day off on the weekend and two total days off a week Other related tasks as assigned including some ordering, inventory, training Work in a fun environment with seasoned professionals in a successful business Position reports to the General Manager Qualifications Ideal candidate will have at least 4 years of proven experience in a like job/field At least 4 years experience in a management position Possess excellent communication skills and work well with a team Possess leadership, interpersonal and written skills Work well in a fast and dynamic environment Have computer skills. Technology skills are a plus Can juggle performing tasks, delegating assignments, and overseeing staff Past experience in the entertainment industry or food and beverage service is required Additional Information PLEASE APPLY IF YOU: - Are you interested in demonstrating your management and leadership skills while developing new ones? This is the place for you. - Interested in a career and not just a job? This is the place for you. - Interested in working for a family owned, not a chain or corporate, and operated business that cares about its people? This is the place for you. COMPENSATION/NOTES Full time, salaried and benefitted position. Room to grow into an Assistant GM position for an aggressive, get it done, personality. - Pay range of $60,000 - $70,000 - Paid time off plus sick days - Annual bonus in December - Position reports to the General Manager Edison's is an equal opportunity employer and does not discriminate on the basis of race, religion, color, creed, gender, disability in its operation or hiring practices.
    $60k-70k yearly 60d+ ago
  • DIRECTOR OF OPERATIONS - SPECIALTY CARE - ADMINISTRATION-MEDICAL GROUP

    St. Luke's Hospital of Chesterfield Mo 4.6company rating

    Senior operations manager job in Chesterfield, MO

    Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke's Hospital for over a decade has been recognized for "Outstanding Patient Experience" by HealthGrades. Position Summary: Provides leadership in the delivery of exceptional service to patients of St. Luke's Medical Group specialty care practices. Overall responsibility for office operations of specialty care practices and oversight of employees including practice managers and support staff. Implements standardized processes and collaborates with the Senior Vice President of Physician Network to develop and implement strategies to improve patient access and satisfaction, provider productivity, employee engagement, and practice financial performance. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke's mission and values. Education, Experience, & Licensing Requirements: Education: Bachelor's degree in clinical, business, or health related field required. Advanced degree preferred. Experience: 5 years progressive leadership experience with physician practices and 8 or more years healthcare related experience. Communication skills related to physician interactions, staff and outside industry leaders. Ability to read and interpret legal documents including physician contracts, insurance contracts and other documents. Benefits for a Better You: * Day one benefits package * Pension Plan & 401K * Competitive compensation * FSA & HSA options * PTO programs available * Education Assistance Why You Belong Here: You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke's family to be a part of making life better for our patients, their families, and one another.
    $41k-63k yearly est. Auto-Apply 51d ago
  • Director of Trucking Operations

    Mj Resurrection Inc.

    Senior operations manager job in Centreville, IL

    Requirements • Must possess exceptional leadership skills and maintain the company's high standard of customer service. • Able to display extensive knowledge of transportation management systems and have excellent analytical skills. • Possess extensive knowledge of OSHA 29 CFR 1910 regulations. • Strong problem-solving techniques and statistical analysis skills • Accountable - demonstrating individual accountability which results in collective success. This means never adopting a “That's not my job!” attitude. Willing to do what needs to be done. • Adaptable - able to demonstrate flexibility and agility to meet customer and client needs. • Results-driven - passion to create positive results that maximize sustainable profitability for our future success. • Compassionate - able to base your work on the customer by continuously improving processes to eliminate errors, create value, provide better service, and enhance quality. Education and Experience: Minimum - High School Diploma or Equivalent combined with 5+ years in a transportation/logistics/leadership role. Experience working with transport logistics management is required. Experience in warehousing or Third-Party Logistics (3PL) is a plus. Bachelor's Degree in Logistics, Transportation, Supply Chain, or a related field is preferred. 5-8 years of transportation management and/or transportation safety management experience. Salary Description $100,000.00 Annual Salary
    $100k yearly 60d+ ago

Learn more about senior operations manager jobs

How much does a senior operations manager earn in OFallon, MO?

The average senior operations manager in OFallon, MO earns between $73,000 and $148,000 annually. This compares to the national average senior operations manager range of $91,000 to $175,000.

Average senior operations manager salary in OFallon, MO

$104,000
Job type you want
Full Time
Part Time
Internship
Temporary