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The differences between senior technical trainers and technical support trainers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior technical trainer and a technical support trainer. Additionally, a senior technical trainer has an average salary of $95,726, which is higher than the $45,722 average annual salary of a technical support trainer.
The top three skills for a senior technical trainer include training materials, course content and powerpoint. The most important skills for a technical support trainer are customer service, product support, and technical support.
| Senior Technical Trainer | Technical Support Trainer | |
| Yearly salary | $95,726 | $45,722 |
| Hourly rate | $46.02 | $21.98 |
| Growth rate | 6% | 10% |
| Number of jobs | 89,246 | 168,898 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 59% |
| Average age | 46 | 42 |
| Years of experience | 2 | 2 |
A senior technical trainer develops and conducts technical training programs. Their responsibilities include performing research and analysis, establishing guidelines and schedules, preparing and arranging activities, creating training materials such as manuals and systems, providing handouts, and facilitating discussions. They conduct training in a variety of tasks such as installations, repairs, upgrades, and maintenance of systems. Moreover, as a senior technical trainer, it is essential to lead and serve as a role model to junior technical trainers, all while promoting the company's policies and regulations.
A technical support trainer specializes in creating training programs meant to mold workers into becoming valuable members of a company workforce. Their responsibilities revolve around identifying the trainees' needs, providing written and verbal instructions, addressing and resolving inquiries and concerns, conducting skills assessments, managing schedules, monitoring attendance and performance, and providing consultations to trainees. Furthermore, as a trainer, it is essential to lead and encourage trainees to achieve their goals, all while implementing and emphasizing the company's policies and regulations.
Senior technical trainers and technical support trainers have different pay scales, as shown below.
| Senior Technical Trainer | Technical Support Trainer | |
| Average salary | $95,726 | $45,722 |
| Salary range | Between $70,000 And $129,000 | Between $25,000 And $82,000 |
| Highest paying City | San Francisco, CA | Mountain View, CA |
| Highest paying state | Arizona | California |
| Best paying company | Ropes & Gray | T.D. Williamson |
| Best paying industry | Retail | Technology |
There are a few differences between a senior technical trainer and a technical support trainer in terms of educational background:
| Senior Technical Trainer | Technical Support Trainer | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | Northwestern University | Stanford University |
Here are the differences between senior technical trainers' and technical support trainers' demographics:
| Senior Technical Trainer | Technical Support Trainer | |
| Average age | 46 | 42 |
| Gender ratio | Male, 68.5% Female, 31.5% | Male, 64.3% Female, 35.7% |
| Race ratio | Black or African American, 6.7% Unknown, 5.0% Hispanic or Latino, 7.9% Asian, 8.8% White, 71.3% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |