Service associate jobs in Johnson City, TN - 292 jobs
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Customer Service Representative - Johnson City, TN
Advanced Call Center Technologies 4.1
Service associate job in Bristol, TN
Call Center Representative - Agent
Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt
Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of our company-helping customers solve problems, navigating their questions, and making a meaningful impact on their day. We provide paid, hands-on training in computer skills, negotiation, communication, and business processes to ensure your success from day one.
At ACT, you're not just starting a job-you're joining a company with a strong culture, real growth opportunities, and the unique chance to become an employee-owner. More than 90% of our leadership team began their careers as Customer Experience Representatives, and you can grow right along with us.
Why You'll Love Working at ACT
Clear paths for advancement
Flexible scheduling options
Generous bonus opportunities
Supportive supervisors and a positive, team-focused environment
Employee Ownership Program - a company-paid, long-term benefit
Comprehensive healthcare benefits (medical, dental, vision) for you and your family after 90 days
Paid time off and paid holidays after 90 days
Access to DayForce Wallet after training, allowing you to access earned wages through an easy-to-use app and prepaid card
Benefits
Medical, dental, and vision insurance
Paid time off
Employee ownership program
On-site work environment
Position Overview
As a Customer Experience Representative, you'll deliver best-in-class service to consumers calling in for assistance. You'll handle inquiries related to billing, payments, credits, fraud concerns, internet and mobile services, and mortgage servicing. This role is ideal for strong communicators and problem-solvers who are motivated to meet personal and team goals.
Key Responsibilities
Provide prompt, professional support to customers
Listen actively, maintain confidentiality, and respond with courtesy
Communicate clearly and effectively, even in challenging situations
Document customer interactions while managing live conversations
Maintain accuracy and high-quality standards in all work
Meet productivity goals and manage time efficiently
Demonstrate reliability with consistent attendance
Follow management direction and take accountability for tasks
Perform additional duties as assigned
Minimum Qualifications
Ability to pass a criminal background check
Basic computer and data entry skills
Previous call center or customer service experience preferred
High school diploma or GED required
~CB
ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
$24k-29k yearly est. 1d ago
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Customer Solutions Expert
Trxnow
Service associate job in Johnson City, TN
TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry. Check us out at ****************
Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization.
We're seeking dedicated, qualified candidates to join our team of Customer Solutions Experts (CSEs). CSEs are responsible for taking in-bound calls from members in need of roadside assistance (tire change, jump start, tow for their vehicle) via phone, arranging the needed service by selecting and dispatching a service provider, and providing customer care and follow up.
Inbound Calls Only
No Cold Calls
No Sales
No Collections
Ask you interviewer about:
Wear what you want - our relaxed dress code allows you to be comfortable at work.
Great Pay
Paid Holidays
Paid Time Off
Paid Training
Opportunities for Career Advancement
We Welcome:
Full Time
Part-time
Veterans
Students
Internships
This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year!
We are a great place to work and have a fun and friendly work environment!
Qualifications
TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry.Check us out at ****************
Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization.
Do you enjoy helping people? We are searching for dedicated customer-oriented candidates. Customer Solutions Expert (CSE) help customers that are in need of roadside assistance. We partner with service providers all over the US and Canada to help customers in need. We are looking for individuals who can utilize modern technology to perform basic tasks such as address location, research, and basic typing. Our revolutionary technology takes the guess work out of the job and provides you with all the tools you will need to be successful.
Essential Functions:
Answer inbound customer calls.
Determine customer needs through active listening.
Ask essential probing questions to understand each customer's unique situation.
Communicate via phone to external service providers to dispatch correct service.
Navigate computer program and input information to locate each member and identify nearby service providers.
To qualify as a CSE, agents must have full working knowledge of all ADS projects and be skilled to dispatch roadside assistance for all members. Additionally, they must maintain ranking within the top 10% of agents in production on a weekly basis. An exemplary attendance and adherence record is also required for consideration and will be monitored to ensure standards are upheld. Compliance with all other policies and procedures will directly impact the ability to be part of/remain on the CSE team.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Required Qualifications:
Rank among top 10% of CSE in production
Maintain exemplary performance, attendance, adherence and compliance record
Minimum 1-year customer service experience in call center
Must have good computer skills and accurate typing skills
Ability to multitask use multiple screens and data bases with ease
Must be flexible to work at least one day out of the weekend
This position requires working in a team environment where individual and team production is highlighted and shared openly. This position operates on a mid-shift schedule between 10 AM and 6:30 PM. You must be able to work this shift in order to be considered for this position.
This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year!
We are a great place to work and have a fun and friendly work environment!
$35k-80k yearly est. 11d ago
Service Advisor/ASM
Hudson Automotive Group 4.1
Service associate job in Johnson City, TN
$80k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Flexible Schedule
Internal Advancement Opportunities
Johnson City Toyota, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Johnson City Toyota and Hudson Automotive Group?
Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
Flexible Work Schedule (5-day Work Week, Alternating Saturdays)
Previous Customer Service Experience Required
Previous Service/Sales Experience Preferred
Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Balanced work schedule
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1
$80k-100k yearly 3d ago
Funeral Service Associate
Morris-Baker Funeral Home
Service associate job in Johnson City, TN
We are actively reviewing current applications but still welcome new applicants for a part-time position assisting our funeral directors at our family-owned funeral home in Johnson City. We appreciate your patience, as it may take us some time to respond to new submissions.
Duties include setting up and taking down visitation rooms, transporting personnel, equipment, and supplies, receiving and placing flowers, assisting in the parking lot, and handling various vehicle, building, and grounds maintenance tasks. Essential job requirements include the ability to lift, carry, and transport items occasionally in excess of 75 pounds. We offer flexible part-time schedules, including on-call as needed.
If you are looking to join a friendly, professional team in a workplace that values and respects its employees, we encourage you to apply.
$28k-49k yearly est. 60d+ ago
Experienced Service Consultant
Bristol Honda
Service associate job in Bristol, TN
Experienced professional service consultant needed:
Bristol Honda has an upcoming opening for an experienced service consultant. Our current staff is great, but getting overwhelmed many days as our business has grown steadily over the past year. We believe the right amount of customers to handle is 12 to 14 per day to give the customer the proper attention they deserve and you the time you need to properly do your job.
Our staff is currently averaging 5k to 8k per month in this role with a base salary, portion of the overall shop, commissions and bonuses. WE DO NOT HAVE A CSI PENALTY PROGRAM ! There is a small bonus tied to CSI but it will not make or break your commission.
5 day work weeks - ( weekday off if you're scheduled Saturday ) - At Bristol Honda we enjoy a true family atmosphere. It's a no negativity or ego zone. One team, one goal every day, week and month. Knowledge is power as is experience. Use yours with us in a family first environment. We want you to spend time with your family, take your time off, attend family events, be there in times of need for your loved ones and truly enjoy work life balance with five day work weeks and 7:30 to 5:30 hours of operation Monday through Friday and 8 to 3 on Saturdays.
We look forward to seeing you soon. We have an open door policy. I f you want to come visit our shop, please feel free to stop by and speak with any of our employees at your convenience.
The City of Johnson City, Tennessee is accepting online applications for Temporary Employees with the Parks & Recreation department in the following areas:
Recreation Services
Summer Camp Counselors - $13/hr.
Positions do not include benefits. All applicants must be 16 years of age or older. Work times vary and may include evenings and weekends. Employees must be able to lift, bend, stoop, walk and work outdoors for extended periods of time. A valid Tennessee driver's license is needed for some positions. Requirements for education, experience and certification vary by position. Pre-employment background check and drug screening required.
EEO/AA
Who is VetEvolve?
VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. Hear why our veterinarians are "Happy Here" on our videos page!
🐶 About Us:
At Ferguson Animal Hospital, we provide compassionate, high-quality veterinary care for pets and peace of mind for their owners. Our team is dedicated, friendly, and passionate about what we do. If you thrive in a fast-paced environment and enjoy working with both animals and people, we'd love to meet you!
✨ Responsibilities:
Greet clients and patients with a smile and positive attitude
Answer phone calls, schedule appointments, and manage calendars
Check in/out clients, process payments, and handle paperwork
Maintain a clean and welcoming front lobby
Assist with client communications and follow-ups
Coordinate with veterinary staff to ensure smooth patient flow
✅ Requirements:
Prior experience in a receptionist or customer service role (veterinary or medical experience a plus)
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Comfort with computers and scheduling software
A love for animals and a calm, compassionate demeanor
💚 What We Offer:
Competitive pay based on experience
Paid time off and holidays
Veterinary service discounts
Opportunities for growth and training
A supportive, team-oriented environment
Ready to Learn More?
We look forward to learning about your unique priorities and goals and working together with our local hospital teams to support you.
Ferguson Animal Hospital is a well-respected small animal general practice located in Bristol, Tennessee. Our experienced and highly collaborative doctor team is passionate about providing excellent mentorship, maintaining high standards of care, and showing how deeply we value nurturing the human animal bond. Our technician and client services teams are highly skilled and compassionate, with tenure ranges from 3 years to over 15 years. We incorporate low-stress handling techniques to create a calmer, safer environment and improve patient outcomes, and our average doctor to technician ratio is 1:3. At FAH we welcome both experienced and new veterinary professionals alike!
🐶 About Us:
At Ferguson Animal Hospital, we provide compassionate, high-quality veterinary care for pets and peace of mind for their owners. Our team is dedicated, friendly, and passionate about what we do. If you thrive in a fast-paced environment and enjoy working with both animals and people, we'd love to meet you!
✨ Responsibilities:
Greet clients and patients with a smile and positive attitude
Answer phone calls, schedule appointments, and manage calendars
Check in/out clients, process payments, and handle paperwork
Maintain a clean and welcoming front lobby
Assist with client communications and follow-ups
Coordinate with veterinary staff to ensure smooth patient flow
✅ Requirements:
Prior experience in a receptionist or customer service role (veterinary or medical experience a plus)
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Comfort with computers and scheduling software
A love for animals and a calm, compassionate demeanor
💚 What We Offer:
Competitive pay based on experience
Paid time off and holidays
Veterinary service discounts
Opportunities for growth and training
A supportive, team-oriented environment
$25k-35k yearly est. Auto-Apply 14d ago
Client Service Representative at Boones Creek Animal Hospital
Glenwood City Veterinary Clinic
Service associate job in Johnson City, TN
Practice
At Boone's Creek Animal Hospital we are very proud of our large facility and have designed the building with our clients and patients in mind. With separate entrances, lobbies, and exam rooms for dogs and cats, we try to take the stress out of visiting the veterinarian.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Anticipated schedule is 20-25 hours per week (1-2 days during the week and weekends).
Competencies
Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
Ability to work on weekends as required
High school diploma or equivalent
Previous veterinary experience preferred
Client satisfaction references preferred
Practices OSHA safety techniques including proper PPE
Benefits Offered
Paid time off
Health insurance; dental insurance; vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program
Pet discount
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range USD $15.00 - USD $19.00 /Hr.
$15-19 hourly Auto-Apply 10d ago
Client Service Representative at Boones Creek Animal Hospital
Boones Creek Animal Hospital
Service associate job in Johnson City, TN
Practice
At Boone's Creek Animal Hospital we are very proud of our large facility and have designed the building with our clients and patients in mind. With separate entrances, lobbies, and exam rooms for dogs and cats, we try to take the stress out of visiting the veterinarian.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Anticipated schedule is 20-25 hours per week (1-2 days during the week and weekends).
Competencies
Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
Ability to work on weekends as required
High school diploma or equivalent
Previous veterinary experience preferred
Client satisfaction references preferred
Practices OSHA safety techniques including proper PPE
Benefits Offered
Paid time off
Health insurance; dental insurance; vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program
Pet discount
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range USD $15.00 - USD $19.00 /Hr.
$15-19 hourly Auto-Apply 9d ago
Support Services Associate
Appalachian State University 3.9
Service associate job in Boone, NC
Minimum Qualifications Graduation from high school or an equivalent combination of education and experience. Preferred Qualifications Good communication skills - Customer service skills - Ability to multi task - Basic windows based computer skills - Ability to pick up unfamiliar computer programs easily
$29k-34k yearly est. 60d+ ago
Customer Service Associate
Variety Stores LLC
Service associate job in Abingdon, VA
Job Description
As a Roses/Roses Express Customer ServiceAssociate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-31k yearly est. 3d ago
Client Service Representative
Royal Acquisitions
Service associate job in Johnson City, TN
Royal Acquisitions Inc works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience. Royal Acquisitions Inc engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
Client Service Representative
We are currently seeking a Client Service Representative in Johnson City. The Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients' atmospheres and uphold a can-do attitude at all times.
Client Service Representative Responsibilities
Provide excellent customer service to all clients/customers and maintain adequate appointment times
Report any new customer acquisitions or account changes to the Director of Operations
Resolve customer support related issues and provide customers with proper solutions to their concerns
Interested and qualified candidates for the Client Service Representative opening should submit their resume through us for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview.
Qualifications
At least 1+ year experience in an office, retail, or other customer service environment
Strong communication skills
Basic office etiquette
Ability to juggle multiple tasks simultaneously
Additional Information
You can learn more about us at ***********************************
All your information will be kept confidential according to EEO guidelines.
$24k-35k yearly est. 2d ago
Customer Service Associate
Luttrell Staffing Group
Service associate job in Abingdon, VA
Looking for a great entry-level position that pays weekly? Luttrell Staffing Group is currently hiring Customer ServiceAssociate positions. · $14 / Hour· 10am-6pm or 9am-7pm (Workdays May Vary)· Business Casual· Training Provided· Full-Time | Temp-to-Hire· Fast Start Date· Weekly Pay
Job Duties for Customer ServiceAssociate position:
· Welcome the client and collect their tax documents.· Provide the Client Data Sheet for the client to complete.· Review product choices with the client.· Start the return in ProFiler, collect IDs, and verify the client's identity.· Scan IDs, all documents, and the completed Client Data Sheet into ProFiler.· Place the return on HOLD.· Alert the Tax Pro that a Drop-Off return is ready and securely store the documents.· The Tax Pro prepares the return using the scanned documents and information, schedules a remote interview, and finishes the return with the client over the phone or through Remote eSign.
Qualifications and Desired Skills for Customer ServiceAssociate position:
· High school diploma or equivalent· Strong commitment to providing excellent customer service· Excellent communication and interpersonal skills· Basic computer knowledge and math skills· High level of accuracy and attention to detail· Strong data entry skills and willingness to learn tax software· Ability to handle confidential information responsibly· Ability to sit for duration of shift
If you have the experience and skills we're looking for, apply to Luttrell Staffing today! Call or text (276) 623-0039. We are an equal-opportunity employer.
$14 hourly 13d ago
Reservations Agent
Chetola Resort 3.5
Service associate job in Blowing Rock, NC
Full-time Description
For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury haven where adventure meets tranquility-blending refined hospitality with immersive outdoor experiences, from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination.
THE ROLE
Chetola Resort is seeking a personable, detail-oriented, and service-driven Reservations Agent to join our Front Office & Guest Services team. This role serves as a key point of contact for guests before, during, and sometimes after their stay-supporting both reservations and in-house guest needs by phone and email.
The Reservations Agent plays a critical role in shaping the guest experience from the very first interaction, while also supporting guests during their stay by answering calls, assisting with requests, and coordinating service across departments. This role requires strong computer skills and comfort working across multiple systems, including the property management system (PMS) and telephone/PBX systems, to ensure accuracy, efficiency, and a seamless guest experience.
We are hiring for full-time positions (30+ hours per week). This position is scheduled to work Friday through Sunday and is ideal for someone who enjoys being part of the resort's busiest and most guest-facing days. Weekend availability is required, and holiday availability is preferred.
WHAT YOU'LL DO
Reservations, Phones & Guest Experience
Answer incoming reservation and guest service calls promptly, professionally, and with a warm, welcoming tone using the resort's PBX/telephone system
Assist guests with booking, modifying, and canceling reservations while ensuring accuracy and attention to detail in the property management system (PMS)
Serve as a resource for in-house guests by phone, helping with questions, requests, directions, and service coordination
Actively listen to guest needs and recommend appropriate room types, packages, dining, and resort experiences
Apply Forbes-style service standards by personalizing interactions, anticipating guest needs, and creating confidence in every interaction
Clearly communicate rates, policies, packages, and resort amenities
Upsell room categories, experiences, and packages when appropriate to maximize revenue and guest satisfaction
Confirm, update, and document all reservations and guest requests accurately across systems
Create a seamless experience between pre-arrival planning and in-stay service
Administrative & Coordination Responsibilities
Maintain accurate records of availability, rates, special requests, and guest preferences within the PMS
Coordinate closely with Front Desk, Housekeeping, Maintenance, Activities, and Food & Beverage to ensure guest needs are met
Process payments, deposits, and reservation guarantees according to policy
Monitor group blocks, special promotions, and packages as assigned
Assist with reporting, daily pickup, and occupancy tracking as needed
Support front office operations during high-volume periods or peak arrival/departure times when required
Requirements
ATTENTION TO DETAIL IN ACTION
At Chetola, exceptional stays begin long before a guest arrives. As a Reservations Agent, your attention to detail ensures every stay is set up for success:
Reservation accuracy: Guest names, dates, room types, rates, and special requests entered correctly every time
Preference tracking: Notes on guest preferences, celebrations, accessibility needs, and special occasions documented and communicated
Rate integrity: Correct packages, promotions, and discounts applied consistently and in accordance with resort guidelines
Arrival readiness: Special requests, room notes, and VIP details communicated to Front Desk and Operations prior to arrival
Call handling precision: Messages, requests, and follow-ups recorded clearly and routed to the right team without delay
System accuracy: PMS and PBX entries kept clean, current, and error-free to support smooth operations across departments
ABOUT YOU
You genuinely enjoy helping guests plan trips and supporting them during their stay
You take pride in being a calm, confident, and helpful voice on the phone
You are organized, detail-oriented, and strong at follow-through
You communicate clearly, warmly, and professionally
You are comfortable handling multiple calls and requests while maintaining composure and service quality
You are motivated by delivering thoughtful, anticipatory service and creating memorable guest experiences
REQUIREMENTS
Availability to work Friday through Sunday is required
Prior experience in hospitality, reservations, guest services, or customer service preferred, but not required
Strong computer skills and ability to learn and use multiple systems, including a hotel property management system (PMS) and PBX/telephone system
Strong verbal communication skills and professional phone presence
Basic math skills and high attention to detail
Ability to multitask, stay organized, and remain calm in a fast-paced environment
Ability to sit or stand for extended periods and occasionally lift up to 25 lbs
On-site role; reliable transportation required
WHY CHETOLA
One of the largest private employers in the county with a dynamic work environment and strong potential for career growth
Join a dedicated and growing team shaping the next era of a beloved luxury mountain resort
Contribute meaningfully to a culture rooted in connection, craftsmanship, and care
Competitive hourly pay
Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, PTO, and on-property perks
Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
$21k-25k yearly est. 8d ago
Financial Services Representative State Farm Agent Team Member
Justin Manuel-State Farm Agent
Service associate job in Gate City, VA
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
ROLE DESCRIPTION: As a Financial Services Representative with Justin Manuel State Farm, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must be able to obtain relevant financial service licenses.
Proven experience working as a financial services representative.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Salary plus commission/bonus
Paid time off
Growth potential/Opportunity for advancement within my office
$25k-40k yearly est. 18d ago
Wealth Management Client Associate
Bank of America 4.7
Service associate job in Kingsport, TN
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas, and experiences, helping to create a work community that is culture driven, resilient, results focused and effective
Position Overview:
The Wealth Management Client Associate role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FA). Incumbents may also on a regular basis, support office initiatives, in addition to the businesses of a particular Financial Advisor. For established clients, the CA will often serve as the most frequent point of contact with Merrill Wealth Management.
Specific responsibilities include, but are not limited to:
Work with highly affluent clients
Lead end-to-end onboarding and maintenance activities for new and existing clients.
Provide products and services to each client, working with cross line of business partners
Use creativity to tackle complex problems; Manage client servicing requests and account maintenance; Use multiple communication methods to ensure a consistent and exceptional client service experience.
Act as a key team member leading our clients' digital experience with the firm
Create ease of access and interaction, while protecting their privacy and security
Find opportunities to innovate every day
Key Qualifications for the role:
2+ years post high school education and/or 4+ years of professional or relevant internship experience; Undergraduate degree a plus
Product Knowledge: Foundational knowledge of investment and banking products
Energetic individual that is self-motivated, coachable, and flexible in thought
Enjoys a fast-paced environment with changing and evolving responsibility
Detailed oriented
Invested in personal development
Consistently pursues client experience excellence
Works quickly to fulfill client needs delivering complex solutions
Frequent communication, and an abundance of discretion with sensitive information
Microsoft Word, Excel, and PowerPoint experience with Salesforce a plus
Professional verbal and written communication
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
$33k-42k yearly est. Auto-Apply 60d+ ago
Temporary Employee Park Services (Parks & Recreation)
City of Johnson City 3.6
Service associate job in Johnson City, TN
Job Description
The City of Johnson City, Tennessee is accepting online applications for Temporary Employees with the Parks & Recreation department in the following areas:
Park Services
Mowing Crews - $13/hr.
Weekend Tournament Crews - $13/hr.
General Maintenance Worker - $13/hr.
Park Attendant - $13/hr.
Positions do not include benefits. All applicants must be 16 years of age or older. Work times vary and may include evenings and weekends. Employees must be able to lift, bend, stoop, walk and work outdoors for extended periods of time. A valid Tennessee driver's license is needed for some positions. Requirements for education, experience and certification vary by position. Pre-employment background check and drug screening required.
EEO/AA
Job Posted by ApplicantPro
$13 hourly 8d ago
Client Service Representative
Royal Acquisitions
Service associate job in Johnson City, TN
Royal Acquisitions Inc works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience. Royal Acquisitions Inc engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
Client Service Representative
We are currently seeking a Client Service Representative in Johnson City. The Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients' atmospheres and uphold a can-do attitude at all times.
Client Service Representative Responsibilities
Provide excellent customer service to all clients/customers and maintain adequate appointment times
Report any new customer acquisitions or account changes to the Director of Operations
Resolve customer support related issues and provide customers with proper solutions to their concerns
Interested and qualified candidates for the Client Service Representative opening should submit their resume through us for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview.
Qualifications
At least 1+ year experience in an office, retail, or other customer service environment
Strong communication skills
Basic office etiquette
Ability to juggle multiple tasks simultaneously
Additional Information
You can learn more about us at ***********************************
All your information will be kept confidential according to EEO guidelines.
$24k-35k yearly est. 60d+ ago
Customer Service Associate
Variety Stores LLC
Service associate job in Weaverville, NC
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express Customer ServiceAssociate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
How much does a service associate earn in Johnson City, TN?
The average service associate in Johnson City, TN earns between $21,000 and $63,000 annually. This compares to the national average service associate range of $23,000 to $63,000.
Average service associate salary in Johnson City, TN
$37,000
What are the biggest employers of Service Associates in Johnson City, TN?
The biggest employers of Service Associates in Johnson City, TN are: