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  • Manager, Client Service, Media

    Kantar 4.3company rating

    Service manager job in Chicago, IL

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details Job Title: Manager, Client Service, Media Job Location: Hybrid- Boston, Chicago, Norwalk, New York City About the team: Our media effectiveness client service team are experts in understanding the changing media landscape. They help organizations optimize their media campaigns, identify target audiences, and measure the impact of their marketing efforts. With a focus on cutting edge technologies, audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media. Their global coverage and local expertise enable clients to better understand media audiences and their relationships with brands to optimize investment. About the role We are seeking a strategic, client-focused, and detail-oriented Manager to join our Client Service team in the Media Solutions group. This role is key to managing client relationships, overseeing the execution of media campaign research, and ensuring the delivery of exceptional service and high-quality insights. You will serve as a primary point of contact for key clients, collaborating closely with internal teams to drive media strategy, performance, and innovation. Primary Responsibilities: Responsible for the execution of Media Solution projects while supporting higher complexity projects and/or advising team members on completion of tasks Optimize efficiency of delivery without sacrifice of quality. Builds an understanding of our Media capabilities, solutions, and analytic methods; working to build Brand expertise. Utilize various tools and partners to complete studies from start to finish. Day to day tasks may include study setup, survey design, data analysis, report writing and presentation of results for med-high complexity projects. Owns and manages project timelines and quality, collaborating with client teams and across departments. Leads meetings to scope and kick off new projects as well as to present data results to our clients and their end clients. Conducts data analysis, insights generation, critical and analytical thinking; takes an active role in story building and can lead a team through reporting at varied levels of complexity. Actively seeks opportunities to support proposal development with sales partners. Can customize proposals with guidance. Provides guidance for junior project team members, serving as a go-to for day-to-day questions Exhibit critical thinking, seek process improvements, and foster a positive, inclusive environment. Essential Knowledge & Experience 2+ years of professional experience in a client service market research role with exposure to quantitative methodologies Strong process and time management skills; capable of prioritizing and delivering against a volume of competing deadlines at a fast pace; prior project management experience Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., data management / cross tab and other proprietary tools) Strong detail-orientation with ability to manage multiple work streams and among multiple teams Excellent communication skills (verbal and written) with ability to use logical reasoning and problem solving Exhibits a growth mindset, a can-do attitude, and the ability to take initiative Bachelor's degree in market research/marketing or related social science and analytic disciplines Kantar Benefits We provide a comprehensive, highly competitive benefits package, including Medical plans with comprehensive, affordable coverage for a range of health services Health Savings Account/FSA Dental, Vision and benefits to cover unique healthcare needs Wellness Program 401k with match Tuition Reimbursement, Commuter benefits Unlimited PTO Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager The salary range for this role in Chicago is 75,400.00 - 100,000.00 USD Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability Location Chicago, N. Green StreetUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
    $69k-105k yearly est. Auto-Apply 3d ago
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  • Catering Services Manager - Loyola University

    Aramark 4.3company rating

    Service manager job in Chicago, IL

    The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. COMPENSATION: The hourly rate or salary range for this position is $60,000.00 to $65,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience with high-volume events, hospitality and catering required ? Previous experience in the collegiate environment strongly preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
    $60k-65k yearly 1d ago
  • Senior CNC Solutions & Service Lead

    Fabertec

    Service manager job in Lincolnshire, IL

    A rising company in CNC machinery is seeking a Senior Technical Manager to supervise engineers, improve operational standards, and ensure product quality. The ideal candidate will have at least 10 years of engineering experience and expertise in CNC machinery. This role involves both office management and site visits, with opportunities for salary progression and participation in the company's growth. Competitive salary of £50,000-£60,000 depending on experience. #J-18808-Ljbffr
    $54k-106k yearly est. 2d ago
  • Market Service Manager

    Makita U.S.A., Inc. 4.3company rating

    Service manager job in Chicago, IL

    Power Up Your Career with Makita USA!!! At Makita USA, we believe our employees are the driving force behind our success. That's why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication. Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970. Job Summary Under the supervision of the National Market Service Manager, exercises independent judgment in correlation with Sales initiatives to provide sales support and quality service in a timely and accurate manner on all Makita products through various methods to Target End Users and key Makita Dealers. Responsible for managing service initiatives in support of ongoing conversion strategies, providing after-sales service support through various methods and programs. Salary $80,000 - $90,000 per year plus bonus potential Essential Job Duties To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Embraces and promotes brand values while delivering customer care principles. Works together with the Sales Team to develop and implement strategies in the marketplace that result in conversions. Builds and maintains business relationships with Target End Users, Key Dealers, ASCs, and purchasing contacts to provide good communication and consistent follow-up resulting in quick action and attentive service. Provides feedback to the Sales Team concerning new jobs, core products, purchase opportunities, as well as any competitive activities taking place in the assigned territory. Professionally presents features and benefits of Makita products, providing sales support, technical PK assistance, and training to Target Users and Key Dealers. Travels throughout the assigned territory to conduct in-person service calls regularly, including prospective customers. Communication may occur via phone, email, or text. Displays or demonstrates products using samples or catalogs and emphasizes features and benefits. Communicates daily with the Territory Sales Manager and weekly with the District Sales Manager; also meets weekly with the Sales Team to review strategies and discuss territory opportunities. Prepares weekly and monthly activity reports for the assigned territory. Presents, discusses, and understands Corporate Sales Programs. Coordinates customer training by scheduling and assisting with demo events, shows, etc., within the assigned territory and upon management request. Investigates customer problems and acts or alerts appropriate personnel to resolve issues promptly. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. Skills Required Creativity & Detail Orientation - Generates creative solutions and demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly. Technical Skills - Continuously builds product knowledge and repair skills; shares expertise with others. Maintains general knowledge of power tools and their applications and provides product recommendations. Responds to technical inquiries and provides training as needed. Customer Service - Responds promptly to customer needs, solicits feedback, and provides timely service and assistance. Interpersonal Skills - Listens effectively, de-escalates customer frustrations, and provides service solutions. Oral Communication - Speaks clearly, listens actively, and demonstrates group presentation skills. Written Communication - Writes clearly and informatively; edits for grammar and spelling; gathers and records numerical data; reads and interprets written information. Planning & Organizing - Prioritizes and plans work activities daily; uses time efficiently; sets goals and develops realistic action plans. Professionalism - Reacts well under pressure, treats others with respect, and follows through on commitments. Adaptability - Handles frequent change, delays, and unexpected events by adjusting approach as needed. Language Skills - Reads, analyzes, and interprets technical service diagrams and repair manuals; presents information and responds to questions from managers, customers, and the public. Computer Skills - Proficient in Microsoft Outlook, content management systems, Microsoft Excel, and Microsoft Word. Bilingual - Spanish preferred. Applicants must live in or near the assigned territory. Must be able to safely operate a moving vehicle. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This position works out of a company vehicle and makes several stops throughout the day. Travel Occasional travel is expected, including overnight stays. Education and/or Experience Desired The requirements listed below represent the knowledge, skills, and abilities required: Bachelor's degree in business management or sales (preferred but not required). Minimum of three years of previous management experience in sales or service. Valid driver's license with a safe driving history. Physical Demands The physical demands described here are representative of those required to perform the essential job functions: Regular use of hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Regular standing, walking, stooping, bending, and reaching above the head. Frequent sitting. Occasional lifting, pushing, or pulling up to 70 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to ascend and descend stairs. Continuous reach to sort miscellaneous items. Physically and mentally able to work in environments with strict deadlines and multiple projects. Our Benefits Include: 🔹 Health & Wellness Medical, Dental, and Vision insurance options after 30 days of employment Flexible spending accounts (FSA) & Health Savings Accounts (HSA) Employee assistance program (EAP) for mental health and well-being Paid subscription to Headspace and 5 other members of your choice 💰 Financial Security Competitive pay & performance-based incentives Branded company vehicle provided 401(k) retirement plan with company match Basic Term Life insurance is 100% company paid Long term Disability Coverage 100% company paid Disability Coverage Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans. ⏳Work-Life Balance Paid time off (vacation, sick leave, and 13 paid holidays) Employee discounts on Makita tools and accessories - because we know you love quality tools! 🚀Career Growth & Development Training programs Tuition reimbursement Internal promotion opportunities Collaborative, innovative work environment Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence! 📢 Explore Opportunities & Apply Today! Disclaimer This description reflects management's assessment of the job requirements at the time it was prepared. It is intended as a guideline and is not an exhaustive list. Management reserves the right to modify duties and responsibilities at any time to meet business needs. Equal Opportunity Statement The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical condition, actual or perceived sexual orientation, or any other status protected by law. The Company complies with all applicable equal employment opportunity laws, including the Genetic Information Nondiscrimination Act of 2008 (GINA).
    $80k-90k yearly 2d ago
  • Domiciliary Audiology Partner: Lead Home-Visit Services

    Specsavers 3.9company rating

    Service manager job in Chicago, IL

    A leading optical retail company seeks a Domiciliary Audiology Partner in Chicago. This role offers a competitive package, including a guaranteed salary and profit-sharing. You will have the freedom to lead your own business while receiving dedicated support. Ideal candidates should possess HCPC registration, a passion for patient care, and strong leadership skills. This position offers flexibility and considerable professional growth opportunities. #J-18808-Ljbffr
    $39k-71k yearly est. 3d ago
  • Operations Manager

    Accurate Personnel

    Service manager job in Elgin, IL

    Job Title: Operations Manager Pay: $90-115k We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved. Key Responsibilities: Leadership & Team Development Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals. Recruit, onboard, and train new team members in alignment with company standards and safety protocols. Organize quarterly team-building events to promote culture and engagement. Operational Excellence Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams. Ensure coordination between office and field teams to maintain project flow, efficiency, and quality. Review and refine operational processes to improve scheduling, workflow, and communication between departments. Monitor key metrics and ensure operational targets are achieved Ensure company Core Values are consistently practiced and integrated into daily operations. Project & Financial Oversight Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making. Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities. Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value. Identify cost-saving opportunities and manage operational budgets to improve margins. Support development of fair and motivating compensation and bonus structures for field and office staff. Compliance & Documentation Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements. Oversee accurate and timely timecard processes to improve payroll accuracy. Ensure incident/loss reports are filed promptly and follow-up actions are taken. Maintain compliance with all safety standards, OSHA requirements, and industry regulations. Continuous Improvement & Innovation Champion the company's move toward paperless operations and improved digital workflows. Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks. Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput. Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge. Continuously seek ways to improve service quality, team performance, and operational effectiveness. Qualifications & Skills: Bachelor's degree in Business, Construction Management, or related field preferred. 5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry. Proven ability to manage multiple teams, projects, and priorities simultaneously. Strong understanding of estimating, project cost control, and production workflows. Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients. Proficiency with Microsoft Office, project management tools, and ERP systems. High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability. Commitment to continuous learning, improvement, and operational excellence. Core Competencies: Strategic and critical thinker Strong communicator and collaborator Field-to-office operational leader Team builder and mentor Results and accountability-driven Continuous improvement mindset ABOUT ACCURATE PERSONNEL: Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.
    $90k-115k yearly 2d ago
  • Contents Division Manager

    Excel Restoration Services

    Service manager job in Elk Grove Village, IL

    About Us: Excel Restoration is a leading restoration and disaster recovery company specializing in water mitigation, fire damage restoration, mold remediation, and reconstruction services. With a strong reputation for quality work and responsive service, we are committed to helping homeowners and businesses recover quickly and safely. Position Overview Excel Restoration is seeking an experienced Contents Division Manager to lead and scale our personal property restoration operations. This role is fully accountable for the operational, financial, and quality performance of the Contents Division-from initial site response and estimating through cleaning, storage, and final contents return. This is a leadership position for a hands-on professional who understands contents restoration at a granular level and can drive results while maintaining strict compliance, documentation, and service quality. Key Responsibilities I. Leadership & Operational Management Division Ownership: Lead all aspects of the Contents Division, including assessment, inventory, packing, cleaning, storage, and return of contents. Process Optimization: Streamline workflows and systems to improve efficiency, accuracy, and turnaround times. Inventory & Storage Control: Maintain precise inventory control for contents vaults, storage facilities, and field equipment to ensure zero loss and maximum utilization. Team Leadership: Manage, train, and mentor contents technicians, temporary labor, and specialty subcontractors while enforcing quality and safety standards. Emergency Response: Support emergency and large-loss responses with rapid mobilization and effective execution. Safety & Compliance: Enforce OSHA, IICRC, EPA, and company safety standards at all times. II. Financial Performance & Estimating Revenue & Margin Accountability: Direct responsibility for achieving monthly revenue and gross margin targets for the Contents Division. Estimating & Scoping: Perform onsite inspections (fire, water, smoke, mold) and create accurate contents estimates using Xactimate Insurance & Client Coordination: Serve as the primary point of contact for insurance adjusters and clients-negotiating scopes, defending pricing, and ensuring claim alignment. Documentation & Reporting: Maintain thorough documentation including inventories, photos, reports, and tracking systems required for insurance and internal reporting. Qualifications Required Experience & Knowledge Experience: 3-5 years of direct experience in contents restoration, contents estimating, or supervisory roles within the restoration industry. Education: High School Diploma required; Associate or Bachelor's Degree preferred. Estimating Software: Proven proficiency with Xactimate or similar restoration estimating platforms. Technical Expertise: Strong understanding of contents handling, restoration techniques, hazardous materials, and insurance claim processes. Certifications: Willingness to maintain and pursue relevant IICRC and Xactimate certifications. Leadership & Physical Requirements Leadership Skills: Strong communication, organization, and negotiation skills with the ability to lead crews effectively. Mobility: Valid driver's license with a clean driving record; regional travel required. Physical Ability: Must meet medical clearance for respiratory protection and be able to: Lift and carry up to 50 lbs Work in confined spaces, on stairs, and in varied jobsite environments Adhere strictly to PPE and safety protocols Compensation & Benefits Competitive Salary: $80,000 to $90,000 per year + Bonus Growth opportunities and ongoing training Supportive team environment Use of company vehicle and equipment Commitment to employee development and safety
    $80k-90k yearly 20h ago
  • Combilift Service Manager

    Combilift

    Service manager job in Chicago, IL

    The Organisation Combilift is the largest global manufacturer of multi-directional forklifts and an acknowledged leader in long load handling solutions, supporting our number one market in North America. Our U.S. market has doubled in size within the last three years, and our growth strategy is to double again within the next five years, expanding our strong North American team. Combilift continually invests 7% of its revenue in research and development as part of its relentless pursuit of safer, more productive, and cost-effective ways to lift challenging loads in demanding environments. The company's commitment to new product development has cemented its reputation as a global leader in the lifting and handling industry. Since its establishment in 1998, Combilift has sold over 85,000 units across 85 countries, with manufacturing based in our 500,000 sqft purpose-built facility in Monaghan, Ireland. What is the purpose of this role? This role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team. The role holder will also be a central senior member in the commercial expansion of Combilift in North America. The role will involve managing field service personnel and ensuring the servicing team provide prompt and professional services to our clients across North America. This position will be complex, challenging, and stimulating. It requires an experienced and successful material handling industry Service Manager who is passionate and dedicated to providing excellent account management and service, and who can effectively demonstrate this to all stakeholders. The role holder will be expected to work with a wide range of stakeholders, both internal and external-including manufacturing, aftersales, and customers-and will act as the key point of contact for many of our current and future high-profile customers. Reporting Structure This role reports to the President of North America, Combilift. Responsibilities Manage the field service personnel who perform Aftersales support including on-site installation, and technical support. Develop workflow program methods, guidelines, and policies to facilitate efficient customer technical support. Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed, through resource identification and planning. Address customer enquiries, resolve issues and obtain customer feedback proactively. Demonstrate outstanding customer service through high quality support and integrity at the work environment. Maintain positive and healthy relationship with various teams to ensure customer service effectiveness, and travel as necessary to resolve escalations. Oversee the scheduling and training of field service representatives to meet objectives. Assist in interviewing and hiring new professionals. Proven track record in the material handling Industry. Typically requires 3+ years of managerial experience.
    $57k-95k yearly est. 20h ago
  • Collision Center General Manager KPI & Ops Leader

    Mobile Auto Solutions, LLC 4.4company rating

    Service manager job in Chicago, IL

    A leading collision repair company in Chicago is looking for a General Manager to lead day-to-day operations while ensuring exceptional customer experiences. The role includes managing budgets, staff performance, and compliance with policies. Candidates should have post-secondary education and proven leadership experience in a similar environment. The position offers competitive pay between $80,000 and $115,000 annually, with additional quarterly bonuses and numerous benefits. #J-18808-Ljbffr
    $80k-115k yearly 2d ago
  • Service Director

    HSG Laser Us 3.7company rating

    Service manager job in Addison, IL

    About the Company HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: **************** Primary Function: Has overall responsibility for the strategic leadership and operational excellence of the service department. Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth. Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives. Primary Responsibilities: Strategic Service Leadership Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations. Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience. Establish and monitor service performance metrics, driving accountability and operational excellence. Service Operations Management Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution. Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness. Ensures compliance with warranty policies, service agreements, and industry regulations. Customer Experience & Satisfaction Champions a customer-centric approach across all service functions. Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality. Serves as a senior escalation point for complex service issues and high-value customer relationships. Secondary Responsibilities: Process & Infrastructure Development Designs and implements scalable service processes, workflows, and systems to support growth and efficiency. Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs. Leads digital transformation efforts within the service department, including CRM and service management platforms. Team Development & Leadership Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities. Conducts performance evaluations, succession planning, and professional development initiatives. Reporting & Analytics Delivers executive-level reporting on service performance, customer satisfaction, and operational trends. Uses data-driven insights to inform strategic decisions and continuous improvement efforts. Cross-Functional Collaboration Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration. Represents the service function in leadership meetings and strategic planning sessions. Position Requirements: Education & Experience Bachelor's degree in Engineering, Business Administration, or related field desired. Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager. Proven experience managing technical service teams and developing service infrastructure. Skills & Competencies Strategic thinker with strong operational execution capabilities. Exceptional leadership, communication, and interpersonal skills. Proficiency in CRM, ERP, and service management platforms. Strong analytical skills and ability to interpret complex data sets. Deep understanding of machinery, industrial equipment, or technical service environments. Other Requirements Ability to travel to customer sites, manufacturing facilities, and industry events as needed. Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists. Demonstrated resilience and adaptability in navigating change and leading through uncertainty. HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.
    $88k-129k yearly est. 2d ago
  • Director of Meeting Services

    North American Spine Society

    Service manager job in Burr Ridge, IL

    Starting Range: $100,000-$110,000 per year, depending on experience. Hybrid Schedule: 2 days in office required. /Essential Function Primary focus includes the management of all scheduled programs, from soliciting, reviewing and negotiating of all hotels, convention center and vendor contracts to the facilitation of meeting logistics. Provide direct leadership and guidance to the Meeting Services Department, and collaborates with the Education and Exhibits Departments, to plan and produce high-quality and cost-effective educational activities in accordance with ACCME, AMA, AdvaMed, and international guidelines where appropriate. Organizes, analyzes, and recommends locations for education and business meetings. Assist in creating strategic marketing plans, responsible for the overall logistical management of meetings, both educational and committee. Develops and manages activity budgets; provides financial reporting and performance tracking. Basic Functions and Responsibilities 1. Administer the solicitation and negotiation of all meeting-related contracts. Can delegate specific contracts to other team members to initiate. 2. Manage meeting logistics and RFPs for all meetings, educational or committee, including but not limited to hotel, convention center, and vendor contracts, meeting room assignment and set-up, food and beverage, audiovisual, signage, destination management, special events, board, faculty and staff travel, and registration. 3. Directly responsible for the overall Annual Meeting city selection, convention center and hotel contracting. Control all logistics for the Annual Meeting provides support for the technical exhibition. 4. Work directly in partnership procurement and contracting between NASS and other related medical societies, as needed. 5. All duties as assigned by Executive Director and/or Associate Executive Director of Event Services to achieve NASS goals and objectives in promoting the values and mission. 6. Delegate and assign projects to Meeting Services department staff. 7. Maintain a working knowledge of all NASS service areas and provides peer support/back-up as needed. 8. Assists in establishing a productive relationship with members, staff, and volunteers. 9. Track meeting schedules of other spine-related societies and groups to try to prevent overlap of events. 10. Assist in writing, proofing and editing marketing copies and supporting text. 11. Assist in establishing a productive relationship with volunteers, members, staff, as well as contractors, site personnel (hotel and convention center) while striving to enhance the image and reputation of NASS as a pre-eminent, high-quality medical specialty society. 12. Develop and accurately maintain historical / statistical database for all meetings assigned and generate reports as requested. 13. Preparation of the annual and individual program budgets as assigned, monitor financial condition of the programs for cost-effectiveness, approves all expenditures. 14. Provide feedback in developing a marketing strategy for CME activities and products. Analyze member's past annual meeting comments, to identify improvements. Meet with internal resources regularly to coordinate CME educational resource efforts, and to integrate marketing strategy into overall NASS promotional plan. 15. Delegate faculty arrangements, vendor, and logistical needs to various NASS staff. 16. Write, proof, and edit marketing copy and supporting text. 17. Edit, proof, and prepare reference materials for distribution onsite. 18. Evaluate work performance of Meeting Services Department staff. 19. Update conflict calendars as required. Minimum Education/Experience Requirements 1. Bachelor's degree required. 2. Nine years+ of meeting planning experience required. 3. CMP preferred Supervision Received Directly supervised and reviewed by Associated Executive Director of Event Services. Independent in determining work methods and deadlines. Minimal supervision required. Deadlines set by Meeting Services or Education Department, Committees or Board of Directors. Supervision Exercised Meeting Services Department staff Staff and volunteers assigned to off-site programs Relationships Close Contact Meeting Services Department Exhibits Department Education Department IT Department Marketing Department Moderate Contact All other support teams. Volunteer / Member Contact 1. Program committees 2. Board of Directors, President's family 3. Other collaborative partnering organizations and support personnel for assigned individual program activities and projects. Service Providers/Other Partners 1. Primary interface with convention center/hotel/meeting facility for all contractual items, concessions and an effective meeting administration schedule. Other Requirements 1. Highly developed oral, written, and interpersonal communications skills required. 2. Strong sense of commitment and the ability to handle multiple projects with overlapping and simultaneous deadlines efficiently and effectively. 3. Creativity, resourcefulness, and problem-solving skills are a must. 4. Analytical and organizational skills required. 5. Computer literacy is essential (proficiency with Microsoft Office Suites); average to heavy computer usage. 6. Group facilitation skills required. 7. Ability to lift boxes weighing up to 20 lbs. 8. Travel 5-10 times per year required, night and weekend work as needed.
    $100k-110k yearly 3d ago
  • Executive General Manager: Hospitality Growth & Profit

    STK Oak Brook 3.7company rating

    Service manager job in Oak Brook, IL

    A leading dining establishment in Oak Brook, IL is seeking a General Manager to drive daily operations, team leadership, and financial performance. This role requires 8+ years of leadership experience in a high-volume, full-service dining environment. The ideal candidate will have a track record of driving sales and managing budgets while maintaining brand standards and guest satisfaction. Join us in delivering an unmatched dining experience and take the next step in your hospitality career! #J-18808-Ljbffr
    $47k-89k yearly est. 2d ago
  • Commercial General Manager

    Flash Technology, LLC 4.2company rating

    Service manager job in Burr Ridge, IL

    Select how often (in days) to receive an alert: Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. This is a position with The Marley Company, a parent company which provides administrative support to the SPXEnterprisesHVAC Heating businesses (such as WM Technologies, LLC, Marley Engineered Products, LLC, Patterson-Kelley, LLC) and includes all Weil-McLain branded products. SPX is a diverse team of unique individuals who all make an impact. As a Commercial General Manager in our Hydronics business, you will lead cross-functional teams within Sales, Product Management, Marketing & Communications, and Customer Experience. This senior leader will be accountable for overall business results and business management. Drive growth strategy, digital transformation, and the development of next-generation HVAC or similar technology products. The ideal candidate will possess a strong background in the HVAC industry (or a closely related field), exceptional leadership skills, and a proven ability to integrate acquisitions and maximize synergies. What you can expect in this role: While each day brings new opportunities, your core responsibilities will be: 1. Strategic Leadership Develop and execute strategic plans to achieve growth, innovation, and market expansion objectives. Lead the go-to-market strategy for new products and digital solutions. Drive integration and synergy realization for acquired businesses and product lines. 2. Team Management & Organizational Leadership Lead and develop high-performing teams in Sales, Product Management, Marketing/Communications, and Customer Experience. Foster a collaborative and accountable team culture focused on innovation, execution, and continuous improvement. Collaborate with senior leadership to align functional goals with overall business objectives. Identify market trends and customer needs to drive the development of next-generation HVAC or adjacent industry products. Oversee the full lifecycle of product development-from concept to launch. Champion digital initiatives to improve customer engagement and streamline internal processes. Collaborate with Engineering Ensure exceptional customer experience and build long-term client relationships. Guide brand positioning and external communications strategy in alignment with customer expectations and market demands. Utilize customer insights and competitive analysis to inform strategy and product development. 5. Acquisition Management Acquisition targeting and due diligence Lead post-merger integration of new business units, including cultural alignment, organizational structure, and operational synergies. Collaborate with finance and operations teams to measure and deliver on synergy targets. Qualifications: Master's degree in Business Administration, or a related field required. 10+ years of leadership experience in the HVAC industry or a related technical field. Proven experience in general management with responsibility across multiple disciplines (Sales, Marketing, Product, Customer Experience). Strong background in digital transformation, product innovation, and go-to-market strategies. Demonstrated success in leading cross-functional teams and managing complex projects. Experience in M&A integration and delivering on post-acquisition synergies. Experience with channel management Willingness and ability to travel up to 40% Preferred Qualifications: Executive leadership development or certification. Experience in both B2B and B2C environments. Global market exposure is an asset. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated hourly rate range for this position is $185k-245k and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate's experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. At SPX, it is not common for individuals to be hired at the higher end of the range, and compensation decisions depend on a variety of factors. This position is eligible to participate in a discretionary bonus, subject to the rules governing the plan. SPX offers a variety of benefits, including health benefits, 401K retirement with a company match, and flexible time off. More information about our benefits can be found on the “Rewards and Benefits” section of our career page. How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion We value different backgrounds, experiences, and voices, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis. ABOUT SPX SPX is a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. With operations in 17 countries and approximately $1.4 billion in annual revenue, we offer a wide array of highly engineered products with strong brands. At SPX , what's in it for our employees transcends market-competitive compensation and benefits. Our Total Rewards program also includes opportunities for employees' personal development, career growth, and recognition. These programs focus on alignment and assessment of organizational, team, and individual efforts toward achieving business results. Our development and career growth programs empower our employees to enhance their skills, develop new competencies, and pursue career goals. SPX benefits package provides choices designed to help employees manage their well-being. Our compensation programs are performance-based to recognize and reward employees who work hard, display the values and leadership practices we embrace, and deliver exceptional results. OUR VALUES Integrity Accountability Teamwork Results At SPX, our values are at the heart of everything we do. We use our values every day to help us make the right decisions. We embrace a common purpose and strive for improvement. We respect and value each other as individuals and recognizethat only by working together, as a team, can we reach our full potential. We take responsibility for our actions, build strong relationships with each other and our customers, and always act ethically. Our values inspire us to achieve the high standards of quality, safety, and performance that our customers expect and deserve. WORKING AT SPX Our work environment is established on a work-life philosophy supported by policies, programs, and practices that help employees achieve success within and outside the workplace.We believe in creating an inclusive work environment where employees strive to realize their fullest potential. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion,sex, sexual orientation, national origin,gender identity, genetic information, age, disability, veteran status or any other legally protected basis. #J-18808-Ljbffr
    $44k-81k yearly est. 4d ago
  • Luxury Jewelry Boutique General Manager - Lead & Elevate

    Leap, Inc. 4.4company rating

    Service manager job in Chicago, IL

    A retail platform company is seeking a General Manager for their Chicago boutique opening in February 2026. The ideal candidate will have over 5 years of luxury retail experience and be passionate about providing an exceptional client experience. Responsibilities include leading the team, managing store operations, and engaging the local community. Strong skills in clienteling, business acumen, and the ability to adapt strategies are essential. The role offers a competitive salary and a dynamic work environment. #J-18808-Ljbffr
    $48k-88k yearly est. 3d ago
  • General Manager - Chicago T1 B&B-HMS Host

    Chili's Jobs

    Service manager job in Chicago, IL

    Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations Manage performance of the Management team, including performance evaluations, coaching and accountability Plan and implement weekly, monthly and yearly financial budgets Oversee all operations to ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Foster open communication between Team Members and Management team Influence Team Member behaviors by championing change and restaurant initiatives Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills #J-18808-Ljbffr
    $44k-80k yearly est. 2d ago
  • Mitigation General Manager

    24 Hour Flood Pros

    Service manager job in Chicago, IL

    Mitigation General Manager 24 Hour Flood Pros of Chicago Full Time • 24 Hour Flood Pros of Chicago Health insurance Profit sharing Vision insurance We Are a National Residential Restoration Company We are a national, non-franchised residential restoration company dedicated to providing exceptional service and solutions. With a commitment to quality and customer service, we focus on reshaping the restoration industry while empowering and building opportunities for our team and communities. Branch Manager Position We are looking for an experienced Restoration Specialist to step into the role of Branch Manager. If you're tired of seeing your hard work benefit someone else, this is your chance to be your own boss and build equity in your branch. What We Offer Competitive Salary ($55,000 - $75,000, W-2 and 1099 options) Up to 10% equity ownership in your branch Monthly profit sharing (paid on the 25th of every month) Job leads provided Vehicle assistance (potential vehicle provision based on performance) All equipment and supplies Medical, vision, and dental benefits Assistance with start‑up costs and training Key Responsibilities Self‑perform labor‑intensive restoration services at residents' homes on a 24‑hour basis Quickly respond to emergency calls and perform on‑site assessments of water, fire, and mold damage Manage a high volume of customer calls and projects simultaneously Provide clear and accurate scoping of services, testing, and job estimates Deliver exceptional service, maintaining a professional demeanor and clear communication with clients throughout the restoration process Safely operate and maintain restoration equipment, including dehumidifiers, air movers, and moisture meters Adhere to safety protocols, including the use of personal protective equipment and safe handling of hazardous materials Qualifications Must be a self‑starter with a strong work ethic and positive attitude Ability to perform physically demanding demo/restoration tasks and work independently in a busy environment Willingness to work in a fast‑paced environment with the possibility of extended hours Strong leadership and interpersonal skills Excellent communication and problem‑solving abilities Previous experience in emergency mitigation or restoration services preferred High School Diploma, GED or equivalent Compensation $55,000.00 - $75,000.00 per year EMERGENCY WATER & FLOOD RESTORATION CAREERS About 24 Hour Flood Pros™ Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team. Dedicated Team Members We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night. #J-18808-Ljbffr
    $55k-75k yearly 1d ago
  • Store Manager

    Mango 3.4company rating

    Service manager job in Schaumburg, IL

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Woodfield Mall in Schaumburg, Illinois, this January, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $25k-40k yearly est. 2d ago
  • Gym General Manager & Facility Leader: Drive Membership Growth

    Retrofitness, LLC 3.4company rating

    Service manager job in Chicago, IL

    A leading fitness franchise is seeking a General Manager in Chicago to enhance franchise performance through training and sales. The ideal candidate will oversee membership sales, ensure exceptional customer service, and manage staff training and motivation. Responsibilities include driving sales, maximizing retention, and maintaining club standards while engaging with the community. This full-time role offers a salary of $40,000-$60,000 annually and aims to make fitness accessible to all. Join us in making America healthier, one visit at a time. #J-18808-Ljbffr
    $40k-60k yearly 1d ago
  • General Manager

    Mobile Auto Solutions, LLC 4.4company rating

    Service manager job in Chicago, IL

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team member's performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at times. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Prepare and manage the annual and monthly operating budget of the collision center. Forecast, target and track monthly sales, profit and expense objectives. Deliver formal annual performance reviews and informal monthly performance reviews. Monitor and maintain all A/P and A/R relating to the Collision Center. Maintain a clean and organized repair facility at all times. Monitor all maintenance required for all shop equipment, including the paint booth Provide training for all staff as necessary Ensure all staff wear proper safety gear and adhere to dress code. Open and close the facility daily as per established procedures. Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates Manage all estimates to ensure labor mix is within established standards. Manage store capacity. Lead and manage all repair facility personnel. Facilitate monthly Health & Safety and staff meetings .Attend monthly managers meetings. Attend training, information sessions and workshops recommended by Senior Leadership Team. Store CSI performance review and follow up within 24 hours. Education and/or Experience Required Post-Secondary Education or equivalent. Proven leadership experience in a collision repair environment or similar role. Required Skills/Abilities Attention to detail and a high degree of accuracy. Ability to consistently demonstrate a successful client experience Communicate clearly both verbally and in writing. Ability to motivate others utilizing effective coaching tools and management skills. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Pay: $80,000 - $115,000 a year. Qualify for Quarterly Bonus incentives. ***This posting is part of our ongoing effort to identify qualified candidates for future opportunities. Applications are accepted on an ongoing basis*** #J-18808-Ljbffr
    $80k-115k yearly 2d ago
  • Senior GM, Hydronics & Growth Strategy

    Flash Technology, LLC 4.2company rating

    Service manager job in Burr Ridge, IL

    A global HVAC solutions company is seeking a Senior General Manager to lead cross-functional teams, drive growth strategy, and manage product lifecycle. Candidates should have over 10 years of leadership experience in the HVAC industry, exceptional management skills, and a strong focus on digital transformation. This role offers a competitive salary range of $185k-245k and a comprehensive benefits package. #J-18808-Ljbffr
    $44k-81k yearly est. 4d ago

Learn more about service manager jobs

How much does a service manager earn in Carol Stream, IL?

The average service manager in Carol Stream, IL earns between $46,000 and $118,000 annually. This compares to the national average service manager range of $47,000 to $116,000.

Average service manager salary in Carol Stream, IL

$73,000

What are the biggest employers of Service Managers in Carol Stream, IL?

The biggest employers of Service Managers in Carol Stream, IL are:
  1. Orkin
  2. Laboratory Corporation of America Holdings
  3. ARS-Rescue Rooter
  4. Trek Travel
  5. The Middleby
  6. American Residential Services
  7. PT Solutions
  8. ARS Enterprises
  9. Nestlé
  10. ITW
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